imagistics im6020, User Manual

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Troubleshooting 5
im7520/im6020 5-15
T
rou
ble
sh
ootin
g
Chap
ter 5
5.6 Main Messages and Their Remedies
Message Cause Remedy
Original left on glass. The document was left on the
original glass. Remove the document from the
original glass.
Matching paper size is
not available.
Select paper size. Paper of a suitable size is not
loaded in a paper tray. Either select paper of a different size
or load paper of a suitable size.
Original size cannot be
detected.
Select paper size. The document is not posi-
tioned correctly. Position the document correctly.
A document with a non-
standard size or with a size
too small to be detected is
loaded. Select the correct paper size.
This mode cannot be set
with XXX. A setting was selected that
gives priority to the setting
selected first. Make copies using only one of the
settings, for example, by canceling
the setting selected first.
The Exit Tray has
reached its capacity.
Please remove all pages
from
→
section tray.
Since the maximum amount
of copies for the indicated fin-
isher exit tray has been ex-
ceeded, the machine is
unable to make copies. Remove all copies from the indicat-
ed tray.
Input User Name and
Password to login. User authentication settings
have been specified. Copies
cannot be made unless a
user name and its correct
password are entered. Type in your user name and pass-
word. (See p. 2-33.)
Input Account Name and
Password to login. Account track settings have
been specified. Copies can-
not be made unless an ac-
count name and its correct
password are entered. Type in your account name and
password. (See p. 2-36.)
Your account has
reached its maximum al-
lowance. The limit on the number of
copies that can be made has
been reached. Contact your administrator.
Section
→
is open.
Close
→
Section proper-
ly.
Since a machine door or cov-
er is open or an option is not
installed correctly, the ma-
chine is unable to make cop-
ies. Make sure that all doors and covers
are closed and that all options are
installed correctly.
Replenish paper. The indicated tray has run out
of paper. Load paper into the indicated tray.
(See p. 2-39, p. 2-41, p. 2-44,
p. 2-48.)
Replace the Toner Car-
tridge. Since the toner has run out,
the machine is unable to
make copies. Replace the toner cartridge.
Stapler empty. Replace
Staple Cartridge or can-
cel Staple mode. The staples have run out. Replace the staple cartridge. (See
p. 9-7.)