MSD-402 User’s Guide
118
Problem
Cause/Check item/Solution
Page
Audio is not output.
・
Error message: “Digital Out OFF”
Turn “
8.9.3 Audio output connector (P.69)
” to other than “ANALOG”.
・
Error message: “Analog Out OFF”
Turn “
8.9.3 Audio output connector (P.69)
” to other than “DIGITAL”
・
Error message: “DVI Mode”
Turn “
” to other than “DVI MODE”.
If the sink device does not support HDMI signal, the MSD outputs DVI
signal automatically. Check which signal is supported by the sink
device.
・
Error message: “Channel OFF”
Turn “
7.2 Switching input channel (P.22)
” to a value of other than
“OFF”
・
If any error code is not displayed:
Check [12] to [15]. The source device may not be outputting audio.
Audio is not output.
[12] Is video being output correctly? If not, check [1], [2], [4] and [5].
-
[13] Is DVI signal output from the source device? You can check the input
signal type in “
8.15.1 Input signal status (P.105)
”. DVI signal may be
output depending on EDID settings.
[14] Is audio format being used supported by the connected sink device or
AV amplifier input? LCD monitors, especially, may not output 88.2
kHz or more sampling frequency of linear PCM and compressed
audio (such as Dolby Digital, DTS, and so on). Audio signal output
from the source device can be controlled by setting EDID.
[15] If the source device has multiple output connectors, check the audio
output settings of the selected output device.
-
Audio is output from
digital output
connectors but not from
analog output
connectors.
If compressed audio (such as Dolby Digital, DTS, and so on) is input,
analog audio is not output. You can check the input audio type in “
”.
Ensure that terminal block is connected and there is no wrong cabling.
Audio is output from
analog output
connectors but not from
digital output
connectors.
If the output resolution is set to a value other than “AUTO”, make sure that
the resolution that can be output from the sink device or AV amplifier is
selected. If a PC output resolution (VGA to QWXGA) is selected, some
sink devices and AV amplifiers cannot output audio.
Compressed audio
(such as Dolby Digital,
DTS) is not output from
the source device.
Compressed audio input is controlled (EDID settings) by factory default. If
using compressed audio, change the EDID setting.
In order to output compressed audio of multi-channel, set the number of
speakers.
Check the audio output settings of the source device.
-