Part
3
-
Warranty
Information
This
Part
3
provides
information
regarding
the
warranty
applicable
to
your
Machine,
including
the
warranty
period
and
type
of
warranty
service
IBM
provides.
Warranty
Period
The
warranty
period
may
vary
by
country
or
region
and
is
specified
in
the
table
below.
Note:
“Region”
means
either
Hong
Kong
or
Macau
Special
Administrative
Region
of
China.
A
warranty
period
of
3
years
on
parts
and
1
year
on
labor
means
that
IBM
provides
warranty
service
without
charge
for:
1.
parts
and
labor
during
the
first
year
of
the
warranty
period;
and
2.
parts
only,
on
an
exchange
basis,
in
the
second
and
third
years
of
the
warranty
period.
IBM
will
charge
you
for
any
labor
provided
in
performance
of
the
repair
or
replacement(s)
in
the
second
and
third
year
of
the
warranty
period.
Machine
type
8842
Country
or
Region
of
Purchase
Warranty
Period
Type
of
Warranty
Service*
Worldwide
3
years
5
*
See
“Types
of
Warranty
Service”
for
the
legend
and
explanations
of
warranty-service
types.
Types
of
Warranty
Service
If
required,
IBM
provides
repair
or
exchange
service
depending
on
the
type
of
warranty
service
specified
for
your
Machine
in
the
above
table
and
as
described
below.
Warranty
service
may
be
provided
by
your
reseller
if
approved
by
IBM
to
perform
warranty
service.
Scheduling
of
service
will
depend
upon
the
time
of
your
call
and
is
subject
to
parts
availability.
Service
levels
are
response
time
objectives
and
are
not
guaranteed.
The
specified
level
of
warranty
service
may
not
be
available
in
all
worldwide
locations,
additional
charges
may
apply
outside
IBM’s
normal
service
area,
contact
your
local
IBM
representative
or
your
reseller
for
country
and
location
specific
information.
1.
Customer
Replaceable
Unit
(“CRU”)
Service
IBM
provides
replacement
CRUs
to
you
for
you
to
install.
CRU
information
and
replacement
instructions
are
shipped
with
your
Machine
and
are
available
from
IBM
at
any
time
on
your
request.
Installation
of
Tier
1
CRUs
is
your
responsibility.
If
IBM
installs
a
Tier
1
CRU
at
your
request,
you
will
be
charged
for
the
installation.
You
may
install
a
Tier
2
CRU
yourself
or
request
IBM
to
install
it,
at
no
additional
charge,
under
the
type
of
warranty
service
designated
for
your
Machine.
IBM
specifies
in
the
materials
shipped
with
a
replacement
CRU
whether
a
defective
CRU
must
be
returned
to
IBM.
When
return
is
required,
1)
return
instructions
and
a
container
are
shipped
with
the
replacement
CRU,
and
2)
you
may
be
charged
for
the
replacement
CRU
if
IBM
does
not
receive
the
defective
CRU
within
30
days
of
your
receipt
of
the
replacement.
Appendix
B.
IBM
Statement
of
Limited
Warranty
Z125-4753-08
04/2004
117
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