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Oracle

®

 Exadata Storage Server X7-2 EF

and HC Installation Guide

Part No: E72478-04

November 2018

Summary of Contents for Exadata Storage Server X7-2 EF

Page 1: ...Oracle Exadata Storage Server X7 2 EF and HC Installation Guide Part No E72478 04 November 2018 ...

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Page 3: ...variety of information management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation a...

Page 4: ...n des informations Ce logiciel ou matériel n est pas conçu ni n est destiné à être utilisé dans des applications à risque notamment dans des applications pouvant causer un risque de dommages corporels Si vous utilisez ce logiciel ou ce matériel dans le cadre d applications dangereuses il est de votre responsabilité de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesu...

Page 5: ...equirements 14 Maintenance Space Requirements 14 Environmental Requirements 15 Temperature Guidelines 16 Humidity Guidelines 16 Ventilation and Cooling Requirements 17 Electrical Requirements 18 Facility Power Guidelines 19 Circuit Breaker and UPS Guidelines 19 Grounding Guidelines 19 Agency Compliance 20 Shipping Inventory 21 Tools and Equipment 21 Optional Component Installation 22 PCIe Cards 23...

Page 6: ...nstall the Storage Server Into the Slide Rail Assemblies 46 Install the Cable Management Arm Optional 48 Remove the Cable Management Arm 60 Cabling the Storage Server 67 Cabling Requirements 67 Back Cable Connections and Ports 68 USB Port 70 SER MGT Ports 70 NET MGT Port 71 Ethernet Ports 71 Powering On the Oracle Exadata Rack 72 Troubleshooting Installation Issues 75 Troubleshooting Oracle ILOM 7...

Page 7: ... Exadata Database Machine Rack Serial Numbers and JobID Label 79 Site Planning Checklists 81 Preparation Checklists 81 Access Route and Data Center Checklist 81 Data Center Environment Checklist 82 Facility Power Checklist 83 Rackmount Checklist 83 Safety Checklist 85 Logistics Checklist 85 Index 87 7 ...

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Page 9: ...form the tasks or learn about the concepts in this document Required knowledge Advanced experience troubleshooting hardware installations and configuring preinstalled operating systems Product Documentation Library Documentation and resources for this product and related products are available at http www oracle com goto x7 2l docs Feedback Provide feedback about this documentation at http www ora...

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Page 11: ...ex htm 2 Review the server site requirements specifications and components Confirm that you received all the items you ordered Familiarize yourself with electrostatic discharge ESD and safety precautions Assemble the required tools and equipment 3 Prepare to install the server Preparing for Server Installation on page 13 Site Planning Checklists on page 81 4 Review the server features Storage Serv...

Page 12: ...tion Procedure Overview Step Description Links 8 Troubleshoot installation issues Troubleshooting Installation Issues on page 75 12 Oracle Exadata Storage Server X7 2 EF and HC Installation Guide November 2018 ...

Page 13: ... 18 Agency Compliance on page 20 Shipping Inventory on page 21 Tools and Equipment on page 21 Optional Component Installation on page 22 PCIe Cards on page 23 Storage Server Physical Specifications The following table lists the physical specifications for the Oracle Exadata Storage Server X7 2L Extreme Flash EF and High Capacity HC systems Dimension Server Specification Measurements Width Server c...

Page 14: ...t that conforms to ANSI EIA 310 D 1992 or IEC 60297 standards such as Oracle Rack Cabinet 1242 or Sun Rack II 1242 See Rack Compatibility on page 36 The minimum ceiling height for the cabinet is 230 cm 90 inches measured from the true floor or raised floor whichever is higher An additional 91 4 cm 36 inches of ceiling height is required for top clearance The space above the cabinet and its surroun...

Page 15: ...meters Optimal 69 8 F to 73 4 F 21 C to 23 C Note Maximum ambient operating temperature is derated by 1 degree C per 300 meters of elevation beyond 900 meters up to a maximum altitude of 3 000 meters 40 F to 154 F 40 C to 68 C Relative humidity 10 to 90 noncondensing short term 23 F to 113 F 5 C to 55 C 5 to 90 noncondensing but not to exceed 0 024 kg of water per kg of dry air 0 053 lbs water 2 2...

Page 16: ...ge provides a safety buffer in the event that the air conditioning system is not running for a period of time Humidity Guidelines The ambient relative humidity range of 45 to 50 percent is acceptable for safe data processing operations Most computer equipment can operate in a wide range 20 to 80 percent but 45 to 50 percent is the recommended optimal range for the following reasons Helps protect c...

Page 17: ...low minimum clearance of 123 2 cm 48 5 inches in the front of the system and 91 4 cm 36 inches in the back Ensure unobstructed airflow through the chassis The Oracle Exadata Storage Server X7 2L uses internal fans that can achieve 140 CFM within the specified range of operating conditions Ensure that ventilation openings such as cabinet doors for both the inlet and exhaust of the server are unobst...

Page 18: ...mum power consumption 2400 W Maximum heat output 11600 BTU Hr Caution Servers must have a reliable power source If the system exceeds the ranges damage to the server might occur Electrical disturbances such as the following might damage the system Fluctuations caused by brownouts Wide and rapid variations in input voltage levels or in input power frequency Electrical storms Faults in the distribut...

Page 19: ...re 4 meters 13 12 feet long and 1 to 1 5 meters 3 3 to 4 9 feet of the cord might be routed in the rack cabinet The installation site AC power receptacle must be within 2 meters 6 6 feet of the rack Circuit Breaker and UPS Guidelines To prevent failures Ensure that the design of your power system provides adequate power to the server Use dedicated AC breaker panels for all power circuits that supp...

Page 20: ...22 EN55032 KN32 EN61000 3 2 EN61000 3 3 Immunity EN 55024 KN35 Certifications North America Safety NRTL European Union EU International CB Scheme BIS India BSMI Taiwan RCM Australia CCC PRC MSIP Korea VCCI Japan Morocco Republic of Srpska European Union Directives Restriction of Hazardous Substances RoHS Directive 2011 65 EU Low Voltage Directive 2014 35 EU EMC Directive 2014 30 EU WEEE Directive ...

Page 21: ...e components Oracle server Country kit includes power cords Rackmount kit includes rack rails mounting brackets screws and Rackmounting Template Legal and safety documents Tools and Equipment To install the servers you must have the following tools Antistatic wrist strap Antistatic mat You must provide a system console device such as one of the following ASCII terminal Workstation Terminal server ...

Page 22: ...he most up to date list review the Oracle System Handbook which is available from the My Oracle Support web site Note You must have an Oracle Service contract to access the Oracle System Handbook from My Oracle Support Customers with service contracts can also access the Oracle System Handbook at https support oracle com handbook_private To access the handbook follow these steps 1 Log in to My Ora...

Page 23: ...All PCIe cards must be of a type supported for your server On only the HC server one PCIe slot can accommodate only an internal HBA card Some PCIe cards require configuration either when you install the server or when you add or change them For a list of PCIe cards refer to the Product Notes for the related Oracle Server X7 2L at http www oracle com goto x7 2l docs Preparing for Server Installatio...

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Page 25: ...tel Xeon 4114 10 core 2 2 GHz 85W processors Twelve 16 GB 2666 DDR4 DIMMs Twelve 16 GB 2666 DDR4 DIMMs Eleven PCIe Gen3 slots Eight Oracle Flash Accelerator F640 6 4 TB NVMe SSD cards Eleven PCIe Gen3 slots Four Oracle Flash Accelerator F640 6 4 TB NVMe SSD cards Twelve storage drive slots with 12 drive slot fillers Twelve storage slots with twelve 3 5 inch 10 TB HDDs Oracle Dual Port QDR InfiniBa...

Page 26: ...ors and storage drives located on the front panel of Oracle Exadata Storage Server X7 2L EF with twelve storage drive slots with 12 drive slot fillers For information about how to interpret the status indicators LEDs refer to the Oracle Exadata Storage Server X7 2 EF and HC Service Manual Call Out Description 1 Product Serial Number PSN label and Radio Frequency Identification RFID tag 26 Oracle E...

Page 27: ...Icon System Over Temperature Warning amber 9 SP OK LED green 10 DO NOT SERVICE LED white Related Information EF Back Panel Features on page 27 EF Back Panel Features The following figure shows the Oracle Exadata Storage Server X7 2L EF back panel and the location of status indicators LEDs connectors and PCIe slots For information about how to interpret the status indicators LEDs refer to the Oracl...

Page 28: ... RJ 45 Gigabit Ethernet GbE port NET 0 14 USB 3 0 connector 15 System status LEDs Locate Button LED white Fault Service Required amber System OK green 16 PCIe slot 7 17 PCIe slot 8 18 PCIe slot 9 19 PCIe slot 10 20 PCIe slot 11 Related Information EF Front Panel Features on page 26 Storage Server Components on page 25 HC Front Panel Features The following figure shows the status indicators LEDs co...

Page 29: ...ed LED Top Fan Module amber 7 Fault Service Required LED Back Power Supply amber 8 Fault Service Required LED Overtemp Icon System Over Temperature Warning amber 9 SP OK LED green 10 DO NOT SERVICE LED white 11 Storage drive 0 HDD 12 Storage drive 1 HDD 13 Storage drive 2 HDD 14 Storage drive 3 HDD 15 Storage drive 4 HDD 16 Storage drive 5 HDD 17 Storage drive 6 HDD 18 Storage drive 7 HDD 19 Stora...

Page 30: ...us indicators LEDs connectors and PCIe slots For information about how to interpret the status indicators LEDs refer to the Oracle Exadata Storage Server X7 2 EF and HC Service Manual Call Out Description 1 Power supply PS 1 2 Power Supply PS 1 status indicators Fault Service Required LED amber AC OK LED green 3 Power supply PS 0 4 Power Supply PS 0 status indicators Fault Service Required LED amb...

Page 31: ...nagement NET MGT RJ 45 10 100 1000BASE T port 13 Network NET 100 1000BASE T RJ 45 Gigabit Ethernet GbE port NET 0 14 USB 3 0 connector 15 System status LEDs Locate Button LED white Fault Service Required amber System OK green 16 PCIe slot 7 17 PCIe slot 8 18 PCIe slot 9 19 PCIe slot 10 20 PCIe slot 11 Internal HB card Related Information HC Front Panel Features on page 28 Storage Server Components...

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Page 33: ...e Oracle Rack Cabinet 1242 User s Guide at http www oracle com goto oraclerack1242 docs Note In this guide the term rack means either an open rack or a closed cabinet Installation Prerequisites on page 33 Safety Precautions on page 34 ESD Precautions on page 35 Rack Compatibility on page 36 Rackmount Kit Contents on page 37 Rackmounting the Server on page 38 Related Information Installation Proced...

Page 34: ... the rack from tipping during equipment installation Caution Lifting equipment The EF server weighs 22 8 kg 50 2 lbs and the HC server weighs 30 5 kg 67 1 lbs Two people are needed to mount either server into the rack enclosure Caution Communicate instructions When performing a two person procedure communicate your intentions clearly to the other person before during and after each step to minimiz...

Page 35: ...le use of power strips Caution Mounted equipment Do not use slide rail mounted equipment as a shelf or a workspace ESD Precautions Electronic equipment is susceptible to damage by static electricity To prevent electrostatic discharge ESD when you install or service the server Use a grounded antistatic wrist strap foot strap or equivalent safety equipment Place components on an antistatic surface s...

Page 36: ...54 cm 1 inch Clearance depth behind front mounting plane Distance to back cabinet door is at least 90 cm 35 43 inches with the cable management arm or 80 cm 31 5 inches without the cable management arm Clearance width between front and back mounting planes Distance between structural supports and cable troughs is at least 45 6 cm 18 inches Minimum clearance for service access Clearance front of se...

Page 37: ...120 cm 47 24 inches Weight Model 1242 150 6 kg 332 lbs Maximum dynamic load 2215 kg 1004 7 lbs Depth is measured from front door handle to back door handle Related Information Preparing for Server Installation on page 13 Rackmount Kit Contents The following figure shows the Rackmount Kit contents For instructions on how to install your server in a four post rack using the slide rail and cable mana...

Page 38: ...ack documentation for detailed instructions for the following steps 1 Open and remove the front and back doors from the rack cabinet only if they impinge on the mounting bay 2 To prevent the rack cabinet from tipping during the installation fully extend the rack cabinet anti tilt bar which is located at the bottom front of the rack cabinet 3 If the rack includes leveling feet beneath the rack cabi...

Page 39: ...des of the storage server 1 Position a mounting bracket against the chassis so that the slide rail lock is at the storage server front and the five keyhole openings on the mounting bracket are aligned with the five locating pins on the side of the chassis Call Out Description 1 Chassis front 2 Slide rail lock 3 Mounting bracket 4 Mounting bracket clip Installing the Storage Server Into a Rack 39 ...

Page 40: ...at Step 1 through Step 3 to install the remaining mounting bracket on the other side of the storage server Related Information Mark the Rackmount Location on page 40 Attach the Slide Rails on page 43 Mark the Rackmount Location Use the Rackmounting Template to identify the correct mounting holes for the slide rails Note Load the rack from bottom to top 1 Ensure that there is enough vertical space ...

Page 41: ...ls 4 Mark the mounting holes for the back slide rails Related Information Rack Compatibility on page 36 Install Mounting Brackets on the Server on page 39 Attach the Slide Rails on page 43 Install AC Power Cables and Slide Rails 1 Before you install the slide rails into the rack install right angle AC power cables into the left side and right side PDU electrical sockets Use the following 2 meter r...

Page 42: ...tall AC Power Cables and Slide Rails 7079727 Pwrcord Jmpr Bulk SR2 2m C14RA 10A C13 2 Install the slide rails into the rack 42 Oracle Exadata Storage Server X7 2 EF and HC Installation Guide November 2018 ...

Page 43: ... SR2 2m C14RA 10A C13 In the 1000 mm rack the standard rail kit slide rails obstruct access to the front of the 15kVA and 22kVA Power Distribution Unit PDU electrical sockets If you use the standard AC power cables first plug them in and then install the slide rails into the rack After you install the slide rails you cannot disconnect or remove the standard AC power cables from the PDU but you can...

Page 44: ... slide rail assembly so that the ball bearing track is forward and locked in place Callout Description 1 Slide rail 2 Ball bearing track 3 Locking mechanism 44 Oracle Exadata Storage Server X7 2 EF and HC Installation Guide November 2018 ...

Page 45: ... into place with an audible click 3 Align the front of the slide rail assembly against the outside of the front rack rail and push until the assembly locks into place with an audible click 4 Repeat Step 1 through Step 3 to attach the slide rail assembly to the other side of the rack Related Information Install Mounting Brackets on the Server on page 39 Installing the Storage Server Into a Rack 45 ...

Page 46: ...es a minimum of two people because of the weight of the storage server Caution Personal Injury or Equipment Damage Always load equipment into a rack from the bottom up so that the rack will not become top heavy and tip over To prevent the rack from tipping during equipment installation extend the rack anti tilt bar 1 Push the slide rails as far as possible into the slide rail assemblies in the rac...

Page 47: ...nting brackets are flush with the slide rail stops approximately 30 cm or 12 inches Call Out Description 1 Inserting mounting bracket into slide rail 2 Slide rail release lever 4 Simultaneously push and hold the green slide rail release buttons on each mounting bracket while you push the server into the rack Continue pushing Installing the Storage Server Into a Rack 47 ...

Page 48: ...at the storage server is securely mounted in the rack and that the slide rail locks are engaged with the mounting brackets Related Information Install the Cable Management Arm Optional on page 48 Install the Cable Management Arm Optional Follow this procedure to install the cable management arm CMA which you can use to manage cables connected to the back of the storage server 48 Oracle Exadata Sto...

Page 49: ...ower cables are long enough to connect to the rackmounted servers when routed through the CMA 1 Unpack the CMA which contains the following components Call Out Description 1 Connector A 2 Front slide bar 3 Velcro straps 6 4 Connector B 5 Connector C 6 Connector D Installing the Storage Server Into a Rack 49 ...

Page 50: ...s and install the round cable covers a Lift up on the cable cover handle the handle is colored green and open it 180 degrees to the horizontal position as shown in the following figure frames 1 and 2 Note The CMA has three cable covers two with two hinges one of which is shown in the following figure and one with a single hinge All three cable covers are shown in the previous figure 50 Oracle Exad...

Page 51: ...in the top of the slide bar This prevents the Velcro straps from interfering with the expansion and contraction of the slide bar when the storage server is extended out of the rack and returned into the rack 4 Extend the storage server approximately 13 cm 5 inches out of the front of the rack 5 Take the CMA to the back of the equipment rack and ensure that you have adequate room to work at the bac...

Page 52: ...ab 2 Left slide rail front slot 7 To install CMA connector B into the right slide rail a Insert CMA connector B into the front slot on the right slide rail until it locks into place with an audible click frames 1 and 2 The connector B tab see callout 1 goes into the slide rail front slot callout 2 52 Oracle Exadata Storage Server X7 2 EF and HC Installation Guide November 2018 ...

Page 53: ... on the right side of the front slide bar to verify that connector B is properly seated Call Out Description 1 Connector B tab 2 Right slide rail front slot 8 To install CMA connector C into the right slide rail Installing the Storage Server Into a Rack 53 ...

Page 54: ...right slide rail frame 1 Call Out Description 1 Connector C locking spring b Insert connector C into the right slide rail until it locks into place with an audible click frames 2 and 3 c Gently tug on the right side of the CMA back slide bar to verify that connector C is properly seated 54 Oracle Exadata Storage Server X7 2 EF and HC Installation Guide November 2018 ...

Page 55: ...10 To install CMA connector D into the left slide rail a While holding the slide rail latching bracket in place insert connector D and its associated slide rail latching bracket into the left slide rail until connector D locks into place with an audible click frames 1 and 2 Note When inserting connector D into the slide rail the preferred and easier method is to install connector D and the latchin...

Page 56: ...ng properly before routing cables through the CMA a Ensure that the rack anti tilt bar is extended to prevent the rack from tipping forward when the server is extended Caution To reduce the risk of personal injury stabilize the rack cabinet and extend the anti tilt bar before extending the server from the rack For instructions on stabilizing the rack see Stabilize the Rack on page 38 b Slowly pull...

Page 57: ... to the rack a Simultaneously pull and hold the two green release tabs one on each side of the storage server toward the front of the storage server while you push the storage server into the rack As you push the storage server into the rack verify that the CMA retracts without binding Installing the Storage Server Into a Rack 57 ...

Page 58: ...n audible click when the storage server is in the normal rack position 14 Connect cables to the storage server as required Instructions for connecting the storage server cables are provided in Cabling the Storage Server on page 67 15 Open the CMA cable covers route storage server cables through the CMA cable troughs close the cable covers and secure the cables with the six Velcro straps Route the ...

Page 59: ...he rack and returned to the rack 16 Ensure that the secured cables do no extend above the top or below the bottom of the storage server to which they are attached otherwise the cables might snag on other equipment installed in the rack when the storage server is extended from the rack or returned to the rack 17 If necessary bundle the cables with additional Velcro straps to ensure that they stay c...

Page 60: ...do not allow the CMA to hang under its own weight Note References to left or right in this procedure assume that you are facing the back of the equipment rack 1 To prevent the rack from tipping forward when the storage server is extended extend all rack anti tilt devices Caution To reduce the risk of personal injury stabilize the rack cabinet and extend all anti tilt devices before extending the s...

Page 61: ... a Press the green release tab callout 1 on the slide rail latching bracket toward the left and slide the connector D out of the left slide rail frames 1 and 2 When you slide connector D out of the left slide rail the slide rail latching bracket portion of the connector remains in place You will disconnect it in the next step Installing the Storage Server Into a Rack 61 ...

Page 62: ...laced on a flat surface Call Out Description 1 Connector D release tab green 2 Slide rail latching bracket release tab labeled PUSH b Use your right hand to support the CMA and use your left thumb to push in toward the left on the slide rail latching bracket release tab labeled PUSH callout 2 and pull the latching bracket out of the left slide rail and put it aside frames 3 and 4 62 Oracle Exadata...

Page 63: ... on the connector C release tab labeled PUSH callout 1 and pull connector C out of the right slide rail frames 1 and 2 Call Out Description 1 Connector C release tab labeled PUSH 6 To disconnect connector B a Place your right arm under the CMA to support it and grasp the back end of connector B with your right hand Installing the Storage Server Into a Rack 63 ...

Page 64: ...nd use your right hand to pull the connector out of the slide rail frames 1 and 2 Call Out Description 1 Connector B release lever 7 To disconnect connector A a Place your left arm under the CMA to support it and grasp the back end of connector A with your left hand 64 Oracle Exadata Storage Server X7 2 EF and HC Installation Guide November 2018 ...

Page 65: ... hand to pull the connector out of the slide rail frames 1 and 2 Call Out Description 1 Connector A release lever 8 Remove the CMA from the rack and place it on a flat surface 9 Go to the front of the storage server and push it back into the rack Related Information Install the Cable Management Arm Optional on page 48 Installing the Storage Server Into a Rack 65 ...

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Page 67: ... page 48 Cabling Requirements Read the following cable requirements for connecting the server Minimum cable connections for the storage server At least one server on board Ethernet network connection NET port Serial management port SER MGT Service Processor SP local connection for Oracle ILOM boot messages Power cables for the server power supplies SP management ports The SER MGT port uses an RJ 4...

Page 68: ...the switches refer to https docs oracle com cd E80920_01 DBMSO exadata cabling tables x7 htm GUID 912E153E 7393 4852 9E4B E18DAC7C8E11 AC power cables Two power supply connectors one for each power supply Related Information USB Port on page 70 SER MGT Ports on page 70 NET MGT Port on page 71 Ethernet Ports on page 71 Back Cable Connections and Ports The following figure shows the locations of cab...

Page 69: ...ervice processor initializes when the AC power cables are connected to the power source System messages might be lost after 60 seconds if the server is not connected to a terminal PC or workstation Note Oracle ILOM will signal a fault on any installed power supply that is not connected to an AC power source since it might indicate a loss of redundancy 2 Network management port NET MGT The service ...

Page 70: ...and line interface CLI Using Oracle ILOM you can configure it to connect to the system console Note This port does not support network connections USB Port One USB 3 0 port is located at the back panel See the location of the USB port at Back Cable Connections and Ports on page 68 The USB port supports hot plugging You can connect and disconnect a USB cable or a peripheral device while the server ...

Page 71: ...100 1000 BASE T connection If your network does not use a DHCP server this port will not be available until you configure network settings through the SER MGT port See Back Cable Connections and Ports on page 68 Ethernet Ports The storage server has one RJ 45 1 Gigabit Ethernet 1GbE network connector labeled NET0 Use any of these ports to connect the server to the network Cabling the Storage Serve...

Page 72: ...t networking cable connections The storage server includes an SP that you use to configure and boot the host system Connecting the SP and host networking cables first enables you to properly configure the host system and view SP messages Server Boot Process and Normal Operating State Indicators A normal server boot process involves two indicators the service processor SP OK LED indicator and the S...

Page 73: ... System OK LED remains lit When the System OK LED and the SP OK LED indicators remain lit the server is in Main power mode Note The green System OK LED indicator and the green SP OK indicator remain lit no blinking when the server is in a normal operating state Related Information Back Cable Connections and Ports on page 68 Ethernet Ports on page 71 Cabling the Storage Server 73 ...

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Page 75: ...d to reset the Oracle ILOM SP to complete an upgrade or to clear an error Resetting the server SP automatically disconnects any current Oracle ILOM sessions and renders the SP unmanageable until the reset process is complete As the system administrator you forgot the root account password and need to recover it For instructions to address each issue see the following sections Reset the Service Pro...

Page 76: ...M Reset the Service Processor From the Server Back Panel If the Oracle ILOM SP is hung and you cannot reset it using the Oracle ILOM web interface or the Oracle ILOM CLI command use the following procedure to reset the SP from the server back panel 1 Using a stylus press the Reset SP pinhole button located on the server back panel Callout Description 1 SP Reset pinhole button 2 After the SP reboot...

Page 77: ...Press return when this is completed 2 Prove physical presence at the server To prove physical presence at the server press the Locate button on the front of the server 3 Return to your serial console and press Enter 4 At the Oracle ILOM password prompt type the password for the default user account defaultpassword 5 Reset the account password or re create the root account For more information refe...

Page 78: ...Diagnostics in Oracle Exadata Storage Server X7 2 EF and HC Service Manual Managing server hardware faults using the Oracle ILOM Fault Management Shell Managing Server Hardware Faults Using the Oracle ILOM Fault Management Shell in Oracle Exadata Storage Server X7 2 EF and HC Service Manual Technical Support Information Worksheet If the troubleshooting information does not solve your problem use t...

Page 79: ...ystem Information Summary Information page in the Oracle ILOM web interface From the Oracle ILOM CLI type show System Locating the Exadata Database Machine Rack Serial Numbers and JobID Label During a service call you might need the serial numbers and the JobID label from the Exadata Database Machine rack Record these numbers for future use You can find the system serial numbers and JobID label in...

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Page 81: ...r Checklist on page 83 Rackmount Checklist on page 83 Safety Checklist on page 85 Logistics Checklist on page 85 Access Route and Data Center Checklist Review the following facility requirements before you install the server Data Center Room Considerations Yes No N A Comment Has the access route been checked for clearances of the packaged equipment Do all the doors and entryways conform to the wid...

Page 82: ...age 36 Data Center Environment Checklist Complete the following checklist to ensure that the data center environment requirements are met for the server Data Center Environment Considerations Yes No N A Comment Does the computer room air handling meet temperature and humidity requirements Does the installation floor layout satisfy the ventilation requirements Will the equipment be positioned so th...

Page 83: ... for each rack Do the power outlets have appropriate socket receptacles Will optional ground cables be attached to the rack Are the circuit breakers for the equipment suitable for voltage and current carrying capacities Does the power frequency meet the equipment specifications Will system power be delivered from two separate power grids Is there a UPS to power the equipment Do you have the minimu...

Page 84: ...k support Oracle cable management arms CMAs Does the rack support installation of Oracle vented and solid filler panels Is there sufficient space for cable harnesses and the power distribution units PDUs in the rack if required Can a label with the server serial number be printed and attached to the target rack Did you label the network cables that will connect to the server Does the rack support ...

Page 85: ...ntistatic flooring installed Is the floor below the raised floor free of obstacles and blockage Related Information Electrical Requirements on page 18 Oracle Engineered System Safety and Compliance Guide Compliance Model No ESY27 Logistics Checklist Complete the following checklist to ensure that the logistics requirements are met for the data center where the server will be installed Logistics Ch...

Page 86: ...uck length width or height Are cardboard boxes and other packing material allowed in the computer room Is there a time constraint on dock access If yes then provide the time constraints Is a tail lift required of the delivery carrier to unload the equipment at the delivery dock Will any of the following items be required to place equipment in the computer room Stair walkers Lifters Ramps Steel pla...

Page 87: ...uit breaker and UPS guidelines 19 clearance airflow 17 D data center environment checklist 82 E electrical power requirements 18 environmental requirements 15 ESD precautions 35 Ethernet ports 68 71 cabling 67 pinouts 67 F facility power guidelines 19 G Gigabit Ethernet connectors 71 guidelines circuit breaker and UPS 19 facility power 19 grounding 19 humidity 16 maintenance space 14 receiving and...

Page 88: ...ion 33 rackmount kit 33 kit contents 37 rail assembly 33 stabilizing the rack 38 56 60 rail assembly 33 removing cable management arm 60 requirements electrical power 18 tools and equipment 21 resetting the service processor from the server back panel 76 with Oracle ILOM 75 RJ 45 cable 67 root account password recover 77 S safety precautions 34 SER MGT port pinouts 70 serial management SER MGT por...

Page 89: ...cted 67 support worksheet 78 T temperature guidelines 16 tools and equipment needed for installation 21 troubleshooting 75 service processor connection 75 U unpacking guidelines 14 USB ports 68 output power 70 pinouts 70 V ventilation and cooling 17 ventilation guidelines 17 video port location 68 W worksheet support 78 89 ...

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