IBM 86655RY - Netfinity 7600 - 8665, Hardware Maintenance Manual

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Diagnostics
17
Installation stopped.
Explanation: The server cannot access the ServeRAID controller.
Action: This is a follow-on message to a preceding message. Follow the Action instructions for the preceding message
to resolve the problem.
New controller installed in a configured server or drives are imported.
Explanation: When the ServeRAID controller detects that the identifiers of the drives do not match the controller
configuration information, the following message appears: x online drive(s) found with mismatch configuration
Examples of possible messages: Configuration mismatch Channel 1 SCSI ID 0 with Host ID Configuration mismatch
Channel 2 SCSI ID 0 with Host ID
Action: Press one of the following keys: F2 – Detailed description. Press this key for a detailed description of the
problem, such as the example messages above. F4 – Retry. Press this key after correcting the problem. For example,
press F4 after you move the physical drive to its previously assigned location, or after you install the original physical
drives back in the server. F5 – Change the configuration and set the drive to defunct. Press this key to accept the new
state that the ServeRAID controller will assign to the drive. For example, the ServeRAID controller will assign the drive
a state of defunct or empty. Note: A physical drive in the defunct state does not necessarily mean that you need to
replace the drive. Before you replace the drive, ensure that:
1. All cables are connected properly to the backplane or processor or I/O board, and to the physical drive. Also,
ensure that all cables inside the server are connected properly.
2. The hot-swap drive trays are seated properly in the drive bay.
3. If you have not already attempted to rebuild the drive, try rebuilding it. See “Rebuilding a defunct drive” on page
22 for more information.
After you perform these steps, if the physical drive does not function properly, replace the drive. F7 – Import
configuration information from drive. Press this key to restart the server. Press this key to import the configuration
information from the drive and to update the configuration information for the ServeRAID controller. This choice is
useful when you replace the ServeRAID controller in an existing ServeRAID subsystem. You also might press F7 if you
replace a whole set of drives with drives that were configured in another server with a ServeRAID controller. When
you install drives in a server that has no logical drives defined, the F7 choice will not appear. The ServeRAID controller
does not contain any logical drives in its factory configuration. Therefore, F7 will not appear. In this case, do the
following:
1. Restart the server and press Ctrl+I to enter the Mini-Configuration program (see “Using the ServeRAID Mini-
Configuration program” on page 165).
2. Select Advanced Functions.
3. Select Copy the Configuration from Drives to the Controller and follow the instructions on the screen.