Fault Correction Procedure
143
135 INVALID STATE*
SEE USERS GUIDE
No
Fatal firmware error on
the controller board.
Contact IBM service.
136 INVALID PARAMETER*
SEE USERS GUIDE
No
Fatal firmware error on
the controller board.
Contact IBM service.
137 SHUTL INVALID CMD*
SEE USERS GUIDE
No
Fatal firmware error on
the controller board.
Contact IBM service.
138 SHUTL INVALID PARM*
SEE USERS GUIDE
No
Fatal firmware error on
the controller board.
Contact IBM service.
139 MACHINE CHECK
SEE USERS GUIDE
No
Fatal firmware error on
the controller board.
Contact IBM service.
990 MACHINE CHECK
N/A
Host status message.
No action necessary.
NON-VOLATILE MEMORY
FAILED
No
Non-volatile memory
fault.
Contact IBM service.
NOTE: You can still
print, but you cannot
save configuration
changes as the NVRAM
is defective.
A97 GRAPHIC CHECK ERROR
PRESS STOP THEN START
Yes
Printer has received a
non-printable
character.
Press Stop then Start.
ENERGY SAVER MODE
ACTIVE
N/A
Status message:
printer is in low-energy
idle state, all fans and
higher voltages are off,
only +5Vdc logic
circuits are active.
No action necessary.
NOTE: If the printer was
in NOT READY state
when the energy saver
mode was activated, it
will remain in the NOT
READY state until the
START key is pressed.
HAMMER COIL BAD
#, #, #
No
Malfunction of one or
more hammer coils.
(You can continue to
print with degraded
print quality.) Contact
IBM service.
NOT READY
N/A
Printer state message:
printer is offline, not in
communication with
host.
No action necessary.
OPERATOR MENU
<first menu item>
N/A
Non-error status
message.
No action necessary.
OPERATOR MENU LOCKED
N/A
Non-error status
message.
No action necessary.
OPERATOR MENU UNLOCKED
N/A
Non-error status
message.
No action necessary.
P05 DIAGNOSTIC TEST PASSED
N/A
Non-error status
message.
No action necessary.
P17 SECURITY VIOLATION
No
Security code of PAL
on controller board
does not match code of
firmware on the
controller board.
Contact IBM service.
Fault
Message
Operator
Correctable?
Explanation
Solution
Summary of Contents for 6400-D Generation II Series
Page 2: ......
Page 3: ...Setup Guide 6400 D Generation II Line Matrix Printers ...
Page 10: ...Table of Contents ...
Page 16: ...16 Chapter 1 Standard Capabilities ...
Page 64: ...64 Chapter 2 Test The Printer ...
Page 158: ...158 Appendix B Printing Speed ...
Page 170: ...170 Software License Agreement ...
Page 183: ......
Page 184: ...177769 001A S550 0376 00 07S550037600 177769 001 Printed in U S A ...