IBM 6400-D Generation II Series, Setup Manual

Page: 137 / 184

Fault Correction Procedure
137
Fault Correction Procedure
Before correcting a fault, read the fault explanation, then proceed to fix the
problem, taking the following steps:
•
Press any key except Form Feed or Stop to silence the alarm, if
necessary.
•
Write down the number of the error messages being displayed.
•
Read the fault explanation in Table 5, then proceed to correct the fault.
•
Press Stop to clear the fault message. Press Start to return to Ready
mode, and resume printing.
•
If the fault message reappears, power off the printer, wait 15 seconds,
then power on the printer.
•
Run your print job again. If the fault message reappears, power off the
printer, then call IBM Customer Service. Otherwise, no further attention is
required.
The following table explains each fault message and offers suggestions for
correcting the fault condition.
Table 5. Fault Messages
Fault
Message
Operator
Correctable?
Explanation Solution
001 END OF FORMS
LOAD FORMS Yes Printer is out of paper. Load paper according
to instructions on page
50.
002 FORM JAMMED
CLEAR AND RELOAD FORM Yes No paper motion. Clear paper jam and
reload paper. See the
Operator’s Guide.
Reset forms thickness
lever.
003 FORMS EJECTED
PRESS EJECT/RESTORE Yes Non-error status
message. Press Eject/Restore key
to return paper to print
position.
004 VIEW FORMS
PRESS VIEW KEY Yes Non-error status
message. Press View key to
return paper to print
position.
006 HOST REQUESTS ATTN Yes Host attention
message. The host computer or
printer controller
requires attention.
008 HOLD PRINT TIMEOUT
PRESS START Yes Printer was off-line
more than 10 minutes
and the “Intervention
Required” parameter is
set to “Send to Host.” Press Start to put
printer in READY state.
009 INVALID KEY PRESS Yes Appears briefly if an
inactive key is pressed
in current print mode. Re-enter the value, or
press the correct key.
010 PARAMETER ERROR No Illegal parameter value
received in command
code. Contact your system
administrator.