IBM 3745 130, Maintenance Information Procedures

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3745 MAPs
010
Click on OK in the alarm window. A second alarm should be displayed. Locate this second alarm
number in the following table and perform the required action.
Select the Alarm
Number Action
064A There is a PE problem. Call your support center for assistance.
064B There is a PE problem. Call your support center for assistance.
064D The call to RETAIN has not been performed because:
Ÿ The associated data has not been tersed or
Ÿ The associated tersed data has not been written to the service processor disk
(the partition was full). To free space on the disk perform the following steps:
1. Return to the MOSS-E View window.
2. Double-click on the service processor icon.
3. Click on Operation Management in the Service Processor Menu.
4. Double-click on Delete Engineering Data.
5. A Deleting Engineering Data window is displayed, asking you to confirm
your choice.
6. Click on YES.
7. Follow the prompts.
8. When this operation is finished retry a call to RETAIN.
If the problem persists, contact your support center for assistance.
0681 Suspect a multiprotocol adapter problem.
Ÿ Run the multiprotocol diagnostic.
Refer to the
Service Processor Installation and Maintenance manual (chapter
How to Run the Service Processor Diagnostics).
Ÿ
Check that the Communication Manager has been correctly initialized.
Ÿ If everything is correct, suspect a modem problem. Refer to the modem doc-
umentation to run diagnostics.
0682 Suspect a Communication Manager problem. Re-start the Communication Manager
or if this fails re-boot the service processor.
0685 The machine is not registered in the RETAIN data base. The following information
is missing in RETAIN CCPF.
Ÿ
Machine type
Ÿ
Serial number
Provide this information to your support center before he contacts the RETAIN coor-
dinator for updating.
0686 Check the telephone number and prefix configuration. Refer to the Service
Processor Installation and Maintenance manual (step on Recording the Customer
Information).
0687 Suspect an integrated modem problem.
Ÿ Run the integrated modem diagnostics using the wrap plug.
Refer to the
Service Processor Installation and Maintenance manual (chapter
on How to Run the service processor diagnostics).
Ÿ If the modem is error free and if the problem persists, contact your support
center for assistance.
0688 Suspect an integrated modem problem.
Ÿ Run the modem diagnostic using the wrap plug.
Refer to the
Service Processor Installation and Maintenance manual (chapter
on How to Run the Service Processor Diagnostics).
Ÿ
If the modem is error free and if the problem persists, contact your support
center for assistance.
0689 The local modem is already in use. Check that the remote console is not in use.
068A The integrated modem is already in use. Check that the remote console is not in
use.
Chapter 2. Map for FRU Isolation
2-35