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IBM 3745 130, Maintenance Information Procedures

The IBM 3745 130 is a highly efficient and reliable data communication product designed to streamline your business operations. Our website offers free download of user manuals which contain detailed maintenance information procedures for easy troubleshooting. Unlock the full potential of your device by accessing these valuable resources at manualshive.com.

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Disabling Procedures

 

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CUSTOMER ID:

3745

SERIAL NUMBER:

CCU-A SELECTED PROCESS MOSS-ONLINE

X71:ð2ð415

 

X72:ðððð85

 

RUN-REQ
-------------------------------------------------------------- ð3/ð1/87 ð1:22
FUNCTION ON SCREEN: TRSS SERVICES
 1 SELECT

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 2 CONNECT/DISC

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 3 TRM REGS

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 4 TIC INTR REG

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 5 DPLY STORAGE

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 6 DUMP

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 7 DPLY SCB, SSB

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 8 DPLY PARM BLK

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 9 TIC ERR STAT

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===>1

  F1:END  F2:MENU2  F3:ALARM

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Figure

1-6. TRSS Service Screen

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ð

CUSTOMER ID:

3745

SERIAL NUMBER:

CCU-A SELECTED PROCESS MOSS-ONLINE

X71:ð2ð415

 

X72:ðððð85

 

RUN-REQ
-------------------------------------------------------------- ð2/1ð/87 ð3:3ð
FUNCTION ON SCREEN: TRSS SERVICES
 1 SELECT

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TRA SELECTION

 2 CONNECT/DISC

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 3 TRM REGS

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ENTER THE TRA # ==>2

TRA#

LINE ADDRESS

TIC

CCU

 4 TIC INTR REG

:

1

1ð88

1ð89

YY

B

 5 DPLY STORAGE

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2

1ð9ð

1ð9ð

YN

B

 6 DUMP

:

 7 DPLY SCB, SSB

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 8 DPLY PARM BLK

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 9 TIC ERR STAT

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:
:

PRESS SEND TO CONFIRM

 

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===>

  F1:END  F2:MENU2  F3:ALARM

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Figure  1-7. Select Screen

   

Chapter 1. START: How to Begin Troubleshooting

1-67

Summary of Contents for 3745 130

Page 1: ...IBM 3745 Communication Controller Models 130 to 17A IBM Maintenance Information Procedures SY33 2070 09 ...

Page 2: ......

Page 3: ...IBM 3745 Communication Controller Models 130 to 17A IBM Maintenance Information Procedures SY33 2070 09 ...

Page 4: ...rs comments appears at the back of this publication If the form has been removed address your comments to IBM France Centre d Etudes et de Recherches Service 0798 BP 79 06610 La Gaude France FAX 33 4 93 24 77 97 E mail FRIBMQF5 at IBMMAIL IBM Internal Use LGERCF at LGEPROFS Internet rcf_lagaude vnet ibm com When you send information to IBM you grant IBM a non exclusive right to use or distribute t...

Page 5: ...orgung der 3745 3746 900 Sicherungsautomaten CB Überstromschutzschalter CP und Sicherungen F xliii Sicherungen der Erweiterung der Steuereinheit xliii Safety Label Locations lvii Safety Labels on the 3745 lvii Safety Label on the 3746 900 lix Safety Label on LCB lix 3745 3746 900 Safety Label Identifications lx LCB Safety Label lxii Controller Expansion Label Location lxii Safety Label Part Number...

Page 6: ...0130 How to Put the MOSS Offline Preparing the MOSS for Maintenance 1 65 Disabling Procedure 0140 Preparing a TRSS for Maintenance 1 66 Disabling Procedure 0150 Preparing LIC Type 1 3 4 5 6 for Maintenance 1 69 LIC Line Address Table 1 73 3745 Control Panel Use 1 78 Purpose of the Control Panel 1 78 Uses of the Control Panel 1 78 Explanation of 3745 Panel Keys LEDs and Switches 1 79 Power On Indic...

Page 7: ...nt Console Link Problem 2 31 3745 Control Panel Code 2 32 3745 RSF MAP 2 33 MAP 4510 3745 Model 17A Manual Call 2 33 3745 3746 900 Service Processor MAPs 2 37 MAP 5200 3745 3746 900 Service Processor Network Node Processor Icon Color Symptoms 2 37 MAP 5205 LAN Checking 2 41 Service Processor MAPs 2 42 MAP 5600 LAN Problem on the LAN Attached to the Service Processor 2 42 Chapter 3 How to Run 3745 ...

Page 8: ... Flexible Diskette Drive 4 29 Hard Disk Drive 4 29 Primary Power Box 4 30 Power Supply 1 4 31 3745 Power Supply Cross Reference 4 31 Power Supply 2 4 32 Fan 1 4 33 Fan 2 4 33 3745 FRU Exchange Procedures 4 34 Card Exchange Procedure 4 34 DCREG Exchange Procedure 4 38 DMUX Exchange Procedure 4 39 SMUXA B Exchange Procedure 4 41 LIC Exchange Procedure 4 44 Control Panel Exchange Procedure 4 46 Batte...

Page 9: ...eral Purpose Tools A 3 ESD Kit A 3 Shipping Group Tools A 4 PKD Portable Keypad Display Maintenance Aids for LIC 5 and 6 A 5 Appendix B 3745 Bibliography B 1 Service Personnel Definitions B 1 Customer Documentation for the 3745 Models 130 150 160 170 and 17A and 3746 Model 900 B 2 Service Documentation for the 3745 Models 130 150 160 170 and 17A and 3746 Model 900 B 6 Related Signal Converter Prod...

Page 10: ...viii 3745 Models 130 to 17A MIP ...

Page 11: ...t am Hauptstromversorgungskabel xxxviii 0 17 Schutzleiterkontakt des Wechselstromverteilerkastens der Erweiterung der Steuereinheit xxxviii 0 18 Erdung des Verteilerkastens über Schrauben xxxix 0 19 Erdung des Verteilerkastens über Schutzleiter xxxix 0 20 Schutzleiteranschluß xl 0 21 3745 Label and Power Rating Plate Locations Back lvii 0 22 3745 Label and Power Rating Plate Locations Front lviii ...

Page 12: ...s and Connectors 4 11 4 10 3745 Model 17A MOSS Board Cards and Connectors 4 12 4 11 3745 LIC Unit Type 1 Board and Connectors for LIC Types 1 3 and 4 in Models 150 160 and 170 4 13 4 12 3745 LIC Unit Type 2 Board and Connectors for LIC Types 5 and 6 in Models 150 and 170 4 13 4 13 3745 LIC Unit Type 3 Board and Connectors for LIC Types 1 3 and 4 in Model 150 4 14 4 14 3745 LIC Board 01M A2 Packagi...

Page 13: ...and Cable 4 42 4 54 Location of the LIC Boards 4 44 4 55 LIC 6 4 44 4 56 LIC Board Type 1 and 2 4 45 4 57 LIC Board Type 3 4 45 4 58 Panel MOSS and CB1 Locations 4 46 4 59 MOSS Right Cover 4 46 4 60 Panel Cable Location on MOSS Board 4 47 4 61 Panel 4 47 4 62 Panel Location 4 48 4 63 Battery Location 4 48 4 64 Power Services Screen 4 49 4 65 Acknowledge Screen 4 49 4 66 Fan 1 and CB1 Locations 4 5...

Page 14: ...4 78 4 105 Basic Board Grid 4 78 4 106 FDS and Multivoltage Cable Locations on the PS1 4 78 4 107 Fan2 Air Flow Detector and Power Connectors 4 79 4 108 MOSS to Basic Cable Locations 4 79 4 109 Basic Board Enclosure 4 79 4 110 Basic Board Cables 4 80 4 111 Basic Assembly 1 4 81 4 112 Basic Assembly 2 4 82 4 113 Y and Z Rows 4 83 4 114 CB1 Location 4 84 4 115 LIC Board Type 1 Locations 4 84 4 116 D...

Page 15: ...1 65 1 10 Panel Display Values 1 81 2 1 Wrap plug PN 2 6 2 2 3745 Control Panel Code 2 32 2 3 Icons Color Selection Table 2 38 3 1 Wrap Plugs for Testing ARC Assembly A and ARC Assembly B with Cable 3 22 3 2 Wrap Plugs for LIC Testing 3 22 3 3 Wrap Plugs for Testing ARC Assembly B without Cable 3 22 4 1 TIC Position and Ring Address 4 5 4 2 Basic Board Configurations 4 6 4 3 DMUX Packaging 4 14 4 ...

Page 16: ...xiv 3745 Models 130 to 17A MIP ...

Page 17: ... modification of the product including the fitting of non IBM option cards Electronic Emission Notices Federal Communications Commission FCC Statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is o...

Page 18: ...ference may be caused to radios and TV receivers and so on Read the instructions for correct handling Korean Communications Statement Please note that this device has been approved for business purpose with regard to electromagnetic interference If you find this is not suitable for your use you may exchange it for a non business one New Zealand Radiocommunications Radio Regulations Attention This ...

Page 19: ...All Models IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Safety Information GA33 0400 Service Inspection Safety Procedures Service Inspection Safety Procedures for the 3745 3746 900 and Controller Expansion English xviii Sicherheitsüberprüfungen für IBM 3745 3746 900 und die Erweiterung der Steuereinheit Deutsch xxxi xliii Copyright IBM Corp 1989 1997 xvii ...

Page 20: ...ields 4 Grounding earthing 5 Circuit breaker and protector rating 6 Input power voltage 7 Power control switch 8 Power ON indicator Note The 3746 900 is powered ON and OFF through the basic 3745 frame from a host locally or from the service processor Hazardous voltages are still present in some areas of the 3745 and the 3746 900 when power is OFF Steps 1 through 6 must be performed after power OFF...

Page 21: ...he earth a Grounding on the 3745 Refer to YZ110 for grounding jumper contact locations Check that Electrical continuity is assured between the frame ground and the terminals indi cated on the ground distribution diagrams Electrical continuity is assured between the 3745 frame grounds and to the premises grounding system through the 3745 power cord b Grounding on the 3746 900 and Controller Expansi...

Page 22: ...oller Expansion Ground Wire Cable If you have only one controller expansion installed check that the ground wire A is installed see Figure 0 2 on page xxi If you have several controller expansions installed check that the ground wires A are installed according to your configuration see Figure 0 3 on page xxii Figure 0 4 on page xxiii or Figure 0 5 on page xxiv xx 3745 Models 130 to 17A MIP ...

Page 23: ...Safety Figure 0 2 Ground Wire Connection on Controller Expansion Safety xxi ...

Page 24: ...Connection of Building Ground Protective Earthing Controller Expansion B B B B A Detail Screw M5 Lock Washer Star Washer Figure 0 3 Ground Wire Connection Between Attached Controller Expansions xxii 3745 Models 130 to 17A MIP ...

Page 25: ...Safety Figure 0 4 Ground Wire Connection Between Controller Expansions at Less than Six Meters Safety xxiii ...

Page 26: ...347 or PN 17G5853 and lock washer PN 1622319 3 ac dc Power Cable Ground Wire Check the mainline ac dc power cable for damaged or burned pins and broken insu lation Measure the resistance of the disconnected mainline ac dc power cable from ground pin on one end to the ground pin on the other end The measurement should be 0 1 ohm or less xxiv 3745 Models 130 to 17A MIP ...

Page 27: ...let distrib ution box and the controller expansion mount frame Ground Pin Figure 0 7 Ground Pin of the Controller Expansion ac Outlet Distribution Box Check that electrical continuity is assured between the LCB housing and the controller expansion frame if LCBs are present This operation must be performed before any network connection see Figure 0 8 on page xxvi Note All the previous measurements ...

Page 28: ...o Premises Grounding System Ground Wire Figure 0 9 LCB Grounding Via Ground Wire IBM does not provide this wire In order to ensure correct grounding this ground wire must be made using a wire AWG 12 minimum 2 5 square millimeters Screw 5 mm in diameter length from 6 to 10 mm refer to Figure 0 10 on page xxvii Connection of Ground Wire to LCB xxvi 3745 Models 130 to 17A MIP ...

Page 29: ...art number against one of the following IBM 3745 Communication Controller Models 130 to 17A Parts Catalog S135 2012 IBM 3746 Expansion Unit Model 900 Parts Catalog S135 2013 IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Parts Catalog S135 2015 The fuses in the controller expansion ac outlet distribution box must be 7 A 250 V slow PN 58G5782 6 Input Power Voltage The power rating plate...

Page 30: ...age For ac input the customer s voltage must be within 180 V to 260 V Adjustment of the input voltage can be done according to the customer voltage on TB1 of the transformers located at the rear of the 3746 900 Important Note Since the 3745 can be remotely powered ON all the following procedures must be performed with the power control function on the 3745 and the 3746 900 control panel set to loc...

Page 31: ...y energized For total disconnection 1 Turn the CBs OFF 2 Remove all the power plugs from supply outlets or shutdown the installation 2 The diskette and disk drives are stopped 3 All the fans are stopped e Relatch the EMERGENCY switch then power ON the controller 8 Power ON Indicator Once the controller is powered ON check that a The Power ON indicator on the 3745 control panel is lit b The Ready L...

Page 32: ... ON OFF Standby The 3746 900 initially recognized by the MOSS E waits for a power ON condition only the CBSP EEPROM code is running OFF Blinking Power ON IML loading in all 3746 900 processors OFF ON Ready The 3746 900 is now available Table 0 4 3745 Power Supply CP CB and Fuse Reference Frame CB CP F Location Rating PS Frame 1 CB1 01H A1 10 A ALL CP2 01H A1 1 5 A PS2 CP3 01H B1 2 A Fans F1 01H B1...

Page 33: ...itzer des Geräts verantwortlich Folgende Bereiche und Funktionen der 3745 3746 900 und der Erweiterung der Steuereinheit werden geprüft 1 Äußere Abdeckungen 2 Sicherheitsaufkleber 3 Sicherheitsabdeckungen 4 Erdung 5 Sicherungsautomat und Überstromschutzschalter 6 Netzeingangsspannung 7 Netzkontrollschalter 8 Betriebsanzeige Anmerkung Die IBM 3746 900 wird über den Grundrahmen der IBM 3745 von eine...

Page 34: ... durch eine Plastikabdeckung an der Oberseite der Klemmleiste geschützt sind 4 Erdung Hinweis Im vorliegenden Handbuch bedeutet erden daß das Gerät mit der Schutzerdung verbunden werden muß a Erdung der 3745 Positionen der Erdungsbrücken Kontakte siehe YZ110 Prüfen ob der elektrische Durchgang zwischen der Rahmenerdung und den Anschlüssen die auf den Schemazeichnungen für Erdung eingezeichnet sind...

Page 35: ...17G5852 und Sicherungsring Teilenummer 1622318 2 Schutzleiter für die Erweiterung der Steuereinheit Wenn nur eine Erweiterung der Steuereinheit installiert ist prüfen ob der Schutzleiter A angeschlossen ist siehe Figure 0 12 on page xxxiv Wenn mehrere Erweiterungen der Steuereinheit installiert sind prüfen ob die Schutzleiter A gemäß Konfiguration angebracht wurden siehe Figure 0 13 on page xxxv F...

Page 36: ...Safety Figure 0 12 Schutzleiteranschluß an der Erweiterung der Steuereinheit xxxiv 3745 Models 130 to 17A MIP ...

Page 37: ...Safety Figure 0 13 Schutzleiteranschluß zwischen angeschlossenen Erweiterungen der Steuereinheit Safety xxxv ...

Page 38: ...Safety Figure 0 14 Schutzleiteranschluß bei einem Abstand von weniger als 6 Meter zwischen den Erweiterungen der Steuereinheit xxxvi 3745 Models 130 to 17A MIP ...

Page 39: ...der Teilenummer 17G5853 und Sicherungsring Teilenummer 1622319 3 Schutzleiter des AC DC Stromversorgungskabels Hauptstromversorgungskabel auf beschädigte oder verbrannte Kontakte und beschädigte Isolierung prüfen Den Widerstand des nicht angeschlossenen Hauptstromversorgungskabels zwischen dem Schutzleiterkontakt am einen und dem Schutzleiterkontakt am anderen Ende messen Der Widerstand darf maxim...

Page 40: ...er Erweiterung der Steuereinheit gewährleistet ist Figure 0 17 Schutzleiterkontakt des Wechselstromverteilerkastens der Erweiterung der Steuereinheit Prüfen ob der elektrische Durchgang zwischen dem Gehäuse des Verteilerkastens und dem Rahmen der Erweiterung der Steuereinheit gewährleistet ist sofern Verteilerkästen vorhanden sind Dieser Schritt muß vor dem Anschluß von Signalkabeln erfolgen siehe...

Page 41: ...rbindet Figure 0 19 Erdung des Verteilerkastens über Schutzleiter IBM liefert diesen Schutzleiter nicht mit Der Schutzleiter muß aus einem AWG12 Leiter mind 2 5 mm2 bestehen damit eine korrekte Erdung gewährleistet ist Schraube Durchmesser 5 mm Länge 6 bis 10 mm siehe Figure 0 20 on page xl Verbindung des Schutzleiters mit dem Verteilerkasten Safety xxxix ...

Page 42: ...ie Teilenummer in einem der folgenden Kataloge prüfen IBM 3745 Communication Controller Models 130 to 17A Parts Catalog S135 2012 IBM 3746 Expansion Unit Model 900 Parts Catalog S135 2013 IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Parts Catalog S135 2015 Bei den Sicherungen im Wechselstromverteilerkasten der Erweiterung der Steuereinheit muß es sich um träge Sicherungen mit 7 A 250...

Page 43: ...n 40 0 V und 60 0 V liegen Der optionale Gleichstromeingang kann nicht eingestellt werden Spannung am Wechselstromeingang Am Wechselstromeingang muß die Spannung beim Kunden zwischen 180 V und 260 V liegen Die Einstellung der Eingangsspannung gemäß der Spannung beim Kunden kann an der Klemmleiste 1 der Transformatoren an der Rückseite der 3746 900 erfolgen Wichtiger Hinweis Die 3745 kann über Fern...

Page 44: ...ttenlaufwerke angehalten sind 3 die Lüfter abgeschaltet sind e Notschalter entriegeln und Steuereinheit einschalten 8 Betriebsanzeige Nach Einschalten der Steuereinheit prüfen ob a die Betriebsanzeige am Bedienungsfeld der 3745 leuchtet b die Betriebs LED und die Bereitschafts LED am Bedienungsfeld des 3746 900 gemäß den Angaben der Tabelle Bedeutung der LEDs am Bedienungsfeld der 3746 900 leuchte...

Page 45: ...orgung der 3745 Sicherungsautomaten CB Überstromschutzschalter CP und Sicherungen F Rahmen CB CP F Position Nennwerte PS Stromvers Rahmen 1 CB1 01H A1 10 A ALLE CP2 01H A1 1 5 A PS2 CP3 01H B1 2 A Ventilatoren F1 01H B1 0 2 A PS2 Rahmen 7 3746 900 CB1 AC 07K A1 07J A1 15 A 220 V Wechselstrom CB1 DC 07J A1 50 A Gleichstrom CP1 07K A1 07J A1 5 A Gleichstrom CP2 07H A1 12 A Gleichstrom CP3 07H A1 12 ...

Page 46: ...Safety xliv 3745 Models 130 to 17A MIP ...

Page 47: ...Safety Safety xlv ...

Page 48: ...Safety xlvi 3745 Models 130 to 17A MIP ...

Page 49: ...Safety Safety xlvii ...

Page 50: ...Safety xlviii 3745 Models 130 to 17A MIP ...

Page 51: ...Safety Safety xlix ...

Page 52: ...Safety l 3745 Models 130 to 17A MIP ...

Page 53: ...Safety Safety li ...

Page 54: ...Safety lii 3745 Models 130 to 17A MIP ...

Page 55: ...Safety Safety liii ...

Page 56: ...Safety liv 3745 Models 130 to 17A MIP ...

Page 57: ...Safety Safety lv ...

Page 58: ...Safety lvi 3745 Models 130 to 17A MIP ...

Page 59: ...n the 3745 On the following figures labels are designated by letters A particular wording corresponds to each letter see 3745 3746 900 Safety Label Identifications on page lx Figure 0 21 3745 Label and Power Rating Plate Locations Back Safety lvii ...

Page 60: ...Safety Figure 0 22 3745 Label and Power Rating Plate Locations Front lviii 3745 Models 130 to 17A MIP ...

Page 61: ...particular wording corresponds to each letter see 3745 3746 900 Safety Label Identifications on page lx Front View Rear View Under the cover Under the cover Power Rating Plate Figure 0 23 3746 Model 900 Frame 07 Label Locations Safety Label on LCB S Figure 0 24 LCB Safety Label Location Safety lix ...

Page 62: ...page lxiii for ordering LABEL H LABEL B LABEL D LABEL A LABEL E LABEL G LABEL F LABEL C DO NOT OPEN NE PAS OUVRIR NICHT ÖFFNEN NIET OPENEN NON APRIRE NO ABRIR NAO ABRIR HAZARDOUS AREA TRAINED SERVICE PERSONNEL ONLY CAUTION DUE TO CONNECTED EQUIPMENT HAZARDOUS VOLTAGES MAY BE PRESENT AT ANY TIME Same as label A but in local language Same as label B but in local language 18 Kg Figure 0 25 3745 3746 ...

Page 63: ...AKER 3 ATTACH A WARNING LABEL DIRECTLY TO THE CI RCUI T BREAKER I NDI CATI NG THAT POWER MUST NOT BE APPLI ED 4 DI SCONNECT THE SUPPLY CABLE FROM THE CUSTOMER JUNCTION BOX 5 LAST DI SCONNECT SUPPLY CABLE FROM THE DC POWER BOX L ABEL N2 LABEL Q HAZARDOUS ENERGY I S PRE S E NT WHE RE T HE CAS S E T E I S PLUGGED IN 60 VDC 240 VA LABEL M SWI TCH OFF CB1 AT 07K A1 FOR THIS SI DE TRANSFORMER BEFORE REM...

Page 64: ...andatory before network connections LABEL S Figure 0 27 LCB Safety Label PN 80G3928 Controller Expansion Label Location AC Outlet Distribution Box 8 7 6 5 3 4 2 1 K M Power Rating Plate Figure 0 28 Controller Expansion Power Rating Plate Location lxii 3745 Models 130 to 17A MIP ...

Page 65: ...3928 Danish 03F4869 72F0673 17G5876 80G3928 Dutch 03F4872 72F0676 17G5876 80G3928 English 03F4860 72F0664 17G5876 80G3928 Finnish 03F4870 72F0674 17G5876 80G3928 French 03F4862 72F0665 17G5876 80G3928 French Dutch 03F4871 17G5876 80G3928 German 03F4863 72F0666 17G5876 80G3928 Italian 03F4864 72F0667 17G5876 80G3928 Japanese 03F4867 72F0670 17G5876 80G3928 Norwegian 03F4868 72F0671 17G5876 80G3928 ...

Page 66: ...Safety lxiv 3745 Models 130 to 17A MIP ...

Page 67: ...45 as described in the IBM 3745 Hardware Maintenance Reference SY33 2066 and IBM 3745 Communication Controller Service Function SY33 2069 which are part of this Maintenance Library The intended audience for this manual are Product Trained Customer Engineers PT CE The Product Support Trained Customer Engineer PST CE is also expected to refer to this manual when he is required to perform the same ta...

Page 68: ...Preface lxvi 3745 Models 130 to 17A MIP ...

Page 69: ...this edition except for the Service Inspection Safety Procedures For information concerning the 3746 Model 900 refer to the IBM 3746 Nways Multiprotocol Controller Model 900 Service Guide SY33 2116 Corrections and improvements relating to the previous edition have also been inserted Copyright IBM Corp 1989 1997 lxvii ...

Page 70: ...Amendments lxviii 3745 Models 130 to 17A MIP ...

Page 71: ...proceed as directed in Console Use for Maintenance Console Use for Maintenance 001 Is the 3745 a Model 17A Yes No 002 The 3745 is a Model 130 150 160 or 170 The 3745 has password protection for functions controlled via a console Several types of password exist for different activities They are described in the IBM 3745 Advanced Operation Guide SA33 0097 Obtain the maintenance password from the cus...

Page 72: ...dow double click on the service processor icon 2 The Service Processor Menu window is displayed 3 Click on the Configuration Management option 4 Double click on the Manage Remote Operations option 5 On the Remote Operation Management window select the Remote operations authorization option and click on OK 6 On the Remote Support Facility window select the following two options Disable Remote Suppo...

Page 73: ... 3745 Menu Function Options Help MOSS Console Problem Management Operation Management Service Processor MOSS E View Controller 3745 3746 3746 9x0 Menu Function Options Help Configuration Management Problem Management Network Node Processor NNP Management Multiaccess Enclosure MAE Management Operations Mangement Change Management Performance Management Functions to Use Under PE Guidance Problem Man...

Page 74: ...ecessary go to the 3745 Problem Determination Guide 3745 Service Functions or 3745 Advanced Operations Guide Alarm reported on the 3745 Model 17A The Problem Analysis Guide online book 3745 XXA apply a microcode fix The Service Processor Installation and Maintenance manual Use the Handling the Microcode Change Levels procedure in the chapter Maintaining the Code Loaded on the Service Processor 374...

Page 75: ...START If You Have a Then Go to Problem on the 3746 900 or attached features The IBM 3746 Nways Multiprotocol Controller Model 900 Service Guide SY33 2116 Chapter 1 START How to Begin Troubleshooting 1 5 ...

Page 76: ...essor Installation and Maintenance manual Find information about using the service processor console The 3745 Models A Basic Operations Guide SA33 0177 Test the 3745 17A RSF link MAP 4510 3745 Model 17A Manual Call on page 2 33 Find information about customer console on 3745 17A The 3745 Console Setup Guide SA33 0158 Perform Engineering Data Transfer The Engineering Data Transfer on page 1 58 Run ...

Page 77: ...ce Reference SY33 2066 and YZ pages that these conditions do not exist prior to changing FRUs Now starting at the top of the Selection Table work down until you find an entry that matches the symptom detected during the installation Be sure to read Exchange Precautions on page 4 1 before removing any FRUs from this machine Selection Table If You Have a Then Go to Reference code see the 3745 Proble...

Page 78: ...m via the 3745 CA Go to MAP 3500 Activate Deactivate Line Problem or Line Errors on the TSS on page 2 7 Is unable to load dump the control program via the 3746 900 ESCA Refer to the IBM 3746 Nways Multiprotocol Con troller Model 900 Service Guide SY33 2116 Is unable to activate an ESCA or there is no traffic on the ESCA Refer to the IBM 3746 Nways Multiprotocol Con troller Model 900 Service Guide ...

Page 79: ...on LCBE Refer to the IBM 3746 Nways Multiprotocol Con troller Model 900 Service Guide SY33 2116 Is unable to activate or has a problem on all the lines of a 3746 900 LIC12 Refer to the IBM 3746 Nways Multiprotocol Con troller Model 900 Service Guide SY33 2116 Is unable to activate or has a problem on all the lines of a 3746 900 LIC16 Refer to the IBM 3746 Nways Multiprotocol Con troller Model 900 ...

Page 80: ...g the reported Control Panel code 3745 console message is displayed Most messages are self explanatory If necessary refer to the Problem Determination Guide SA33 0096 IBM 3745 Communication Controller Service Function SY33 2069 IBM 3745 Advanced Operation Guide SA33 0097 On 3745 Models 17A the RSF link is down Go to MAP 4510 3745 Model 17A Manual Call on page 2 33 Service processor is failing or S...

Page 81: ...MOSS message indicator is always ON without a console pending message Run the Control Panel test Refer to How to Run the Control Panel Test on page 3 8 When a FRU group is called for an error go to 3745 FRU Group Table on page 1 49 If no error is detected and the problem still exists call your support structure for a possible microcode problem Refer to Contacting Support on page A 1 MOSS inoperati...

Page 82: ... Problem in Host Mode or Host Power Sequence Problem on page 2 16 Power On Indicator is not ON Go to Power MAP 3930 Power Control Subsystem Problems on page 2 21 Control panel display is blank Will not power OFF Go to Power MAP 3935 Power OFF not Possible in Host Mode on page 2 25 or Go to Power MAP 3945 Power OFF not Possible in Local Mode on page 2 26 Will not power OFF when a power OFF command ...

Page 83: ...ide SA33 0158 IBM 3745 Advanced Operation Guide SA33 0097 Find the level of an installed FRU IBM 3745 Communication Controller Service Function SY33 2069 CDF chapter Check voltages YZ pages and IBM 3745 Hardware Maintenance Reference specifications chapter Find information about the maintenance aids for Control program Microcode Special tools PKD and LIC5 6 See this manual appendix A Chapter 1 STA...

Page 84: ...N SCREEN BER CORRELATION REFERENCE CODE INTERPRETATION ENTER REFERENCE CODE F1 END F2 MENU2 F3 ALARM F5 BER CORRELATION F6 ADDITIONAL INFO á ñ Figure 1 1 Reference Code Screen 2 Type in the 8 digit reference code you want to analyze in the input area of the screen Refer to Figure 1 1 3 Press SEND the action you are required to perform will appear on the screen Note When the microcode is a possible...

Page 85: ...e Panel Code 007 PCC battery down always sent on panel even if MOSS IMLed Exchange the FRU group 39 008 Problem detected with RPO signal always ON CCU or cable problem Exchange the FRU group 49 009 and 00A Unused Go to MAP 3220 Undefined Panel Message on page 2 5 00B Problem detected on power supply 1 OVERCUR RENT FAULT This code can occur if the 3745 is powered ON less than 10 seconds after a pow...

Page 86: ... LEVEL 4 INTERRUPT PRESENT IN THE IOIRV Exchange the FRU group 3 058 UNEXPECTED LEVEL 5 INTERRUPT PRESENT IN THE IOIRV Exchange the FRU group 7 059 UNEXPECTED LEVEL 6 OR 7 INTERRUPT PRESENT IN THE IOIRV Go to MAP 3210 MOSS Control Panel Code 059 on page 2 4 05A MOSS PROCESSOR CONDITIONS CODES NOT OK Exchange the FRU group 2 05B Unused Go to MAP 3220 Undefined Panel Message on page 2 5 05C MOSS PRO...

Page 87: ...6 Unused Go to MAP 3220 Undefined Panel Message on page 2 5 097 PIO TEST PART 1 SUCCESSFUL PROBLEM IN PIO BUS TEST PART 2 Exchange the FRU group 9 098ñ PIO TEST PART 2 NOT SUCCESSFUL Exchange the FRU group 5 099 PIO TEST PART 2 SUCCESSFUL Progression code If permanently displayed exchange the FRU group 2 09A to 09C Unused Go to MAP 3220 Undefined Panel Message on page 2 5 09D PROBLEM WITH PCC Exch...

Page 88: ...oup 2 0C2 CONTROL LOST DURING PSV SWAP TEST Exchange the FRU group 13 0C3ñ STORAGE CHECK WHEN ACCESSING THE REG ISTER SPACE Exchange the FRU group 11 0C4ñ SCHEDULED PROGRESSION NOT PERFORMED DURING THE PSV SWAP TEST Exchange FRU group 13 0C5ñ CACHE IN CACHE OUT OPERATION NOT SUC CESSFUL 0C6 Unused Go to MAP 3220 Undefined Panel Message on page 2 5 0C7 PSV SWAP TEST SUCCESSFUL Progression code If p...

Page 89: ...TION 0E9ñ DATA TRANSMISSION ERROR HSTAT BITS 0 1 2 3 6 7 ARE NOT ZERO DRIVES INITIALIZATION 0EAñ ADAPTER IN BUSY STATE IN TEST 6 BSTAT BITS 0 1 ARE NOT B 00 OR ADAPTER NOT ENABLE BSTAT BIT 6 IS NOT ONE SEEK COMMAND BEFORE RECALIBRATE TEST Exchange the FRU group 16 0EBñ IOIRV REGISTER IS X 00 IN TEST 6 NO INTER RUPT RECEIVED SEEK COMMAND BEFORE RECALIBRATE TEST 0EDñ ADAPTER IN BUSY STATE IN TEST 6 ...

Page 90: ... Undefined Panel Message on page 2 5 101 HARD DISK INITIAL STATE IS NOT OK A RECOVERY PROCEDURE IS RUNNING Exchange the FRU group 16 102 HARD DISK INITIAL STATE NOT OK EVEN AFTER A RECOVERY PROCEDURE 103 to 110 Unused Go to MAP 3220 Undefined Panel Message on page 2 5 111ñ IOIRV REGISTER IS X 00 IN TEST 8 NO INTER RUPT RECEIVED SEEK COMMAND TEST Exchange the FRU group 16 112ñ EIRV REGISTER IS NOT ...

Page 91: ...ER RUPT RECEIVED READ WRITE NO DATA COMMAND 127ñ EIRV REGISTER IS NOT X 00 IN TEST 11 READ WRITE NO DATA COMMAND 128ñ DATA TRANSMISSION ERROR HSTAT BITS 0 1 2 3 6 7 ARE NOT ZERO READ WRITE NO DATA COMMAND 129ñ DIFFERENT WRITTEN AND READ SECTORS READ WRITE NO DATA COMMAND Exchange the FRU group 16 12Añ ERROR IN SSB BYTE 0 READ WRITE NO DATA COMMAND 12Bñ ERROR IN SSB BYTE 1 AND 2 READ WRITE NO DATA ...

Page 92: ... BITS 0 1 2 3 6 7 ARE NOT ZERO DRIVES INITIALIZATION DISKETTE Exchange the FRU group 19 144ñ ADAPTER IN BUSY STATE IN TEST 6 BSTAT BITS 0 1 ARE NOT B 00 OR ADAPTER NOT ENABLE BSTAT BIT 6 IS NOT ONE SEEK COMMAND BEFORE RECALIBRATE TEST DISKETTE Exchange the FRU group 17 145ñ IOIRV REGISTER IS X 00 IN TEST 6 NO INTER RUPT RECEIVED SEEK COMMAND BEFORE RECALIBRATE TEST DISKETTE Exchange the FRU group ...

Page 93: ...ER RUPT RECEIVED SEEK COMMAND TEST DISKETTE Exchange the FRU group 19 15Añ EIRV REGISTER IS NOT X 00 IN TEST 8 SEEK COMMAND TEST DISKETTE Exchange the FRU group 17 15Bñ DATA TRANSMISSION ERROR HSTAT BITS 0 1 2 3 6 7 ARE NOT ZERO SEEK COMMAND TEST DISKETTE Exchange the FRU group 19 15Cñ DIFFERENT HEAD NUMBERS SEEK COMMAND TEST Exchange the FRU group 21 15Dñ ERROR IN SSB BYTE 0 SEEK COMMAND TEST 15E...

Page 94: ...gression code If permanently displayed exchange the FRU group 9 191ñ HARDWIRED CONDITIONS IMPOSSIBLE TO GET IN PCA 1 Exchange the FRU group 5 192ñ ERROR IN PCA 1 TEST ASYNCHRONOUS Exchange the FRU group 26 193ñ UNEXPECTED LEVEL 0 INTERRUPT DURING PCA1 TEST Exchange the FRU group 5 194ñ ERROR IN PCA 1 INTERNAL WRAP ASYNCHRO NOUS TEST Exchange the FRU group 26 195ñ UNEXPECTED LEVEL 0 INTERRUPT DURIN...

Page 95: ...2 5 1D2ñ SOLID ERROR IN MCAD REGISTERS 1 FRU Exchange the FRU group 26 1D3ñ 100 MS TIMER OF MCAD KO 1D4ñ PERMANENT IR 1 IN IOIRV Exchange the FRU group 5 1D5ñ PERMANENT IR 4 IN IOIRV 1D6ñ IR LEVEL 1 OF MCAD NOT REPORTED TO MOSS PROCESSOR 1D7ñ MOSS INOP BIT NOT ON AFTER RESET BY THE RESET LINE IN MCCU Exchange the FRU group 26 1D8ñ Unused Go to MAP 3220 Undefined Panel Message on page 2 5 1D9ñ PERM...

Page 96: ...on PCA3 PIO Bus Check Adapter not detected A0Eñ Moss level 0 error detection PCA3 PIO Timeout Out bound Address parity check A0Fñ Moss level 0 error detection PCA3 PIO Timeout Out bound Command data parity check A10ñ Moss level 0 error detection MCCU A Adapter is down Exchange the FRU group 5 A11ñ Moss level 0 error detection MCCU A Adapter is down Excess spurious errors A12ñ Moss level 0 error de...

Page 97: ...dapter check MIOC parity check in A27ñ Moss level 0 error detection MCCU A CHIO Adapter check MIOC parity check out A28ñ Moss level 0 error detection MCCU A CHIO Adapter check Adapter failure Exchange the FRU group 9 A29ñ Moss level 0 error detection MCCU A CHIO Adapter check Multiple bits detected in Stat reg A2Añ Moss level 0 error detection MCCU A CHIO Adapter check No CHIO in progress in Adapt...

Page 98: ...k Ground fault detected on a driver line A70ñ Moss level 0 error detection SWAD Device Adapter check Interface check Exchange the FRU group 5 A71ñ Moss level 0 error detection SWAD Device Adapter check Interface timeout A72ñ Moss level 0 error detection SWAD Device Adapter check Interface parity check A73ñ Moss level 0 error detection SWAD Device Adapter check Multiple bits detected in EB Stat reg...

Page 99: ...egister space parity during main store Exchange the FRU group 43 A91ñ Moss level 0 error detection DFA CHIO Storage ECC error Multiple bits in DIV Register A92ñ Moss level 0 error detection DFA CHIO Storage ECC error No bits active in DIV Register Exchange the FRU group 15 Record the following action for use if the problem is not corrected by the FRU exchange A MOSS microcode problem is suspected ...

Page 100: ...ty check Exchange the FRU group 2 AABñ Moss level 0 error detection PLC Adapter is down Exchange the FRU group 12 AAC to AAD Unused Go to MAP 3220 Undefined Panel Message on page 2 5 AAEñ Moss level 0 error detection PLC MMIO Interface error OR Invalid address during main store data access ON level 2 exchange the FRU group 12 Record the following action for use if the problem is not corrected by t...

Page 101: ...age A 1 AC2ñ Moss level 0 error detection Level 0 code Program error Ros processor is in an unexpected state your support structure refer to Contacting Support on page A 1 AC3ñ Moss level 0 error detection Level 0 code Program error Call address stack table is full AC4ñ Moss level 0 error detection Level 0 code Program error Return address stack table is empty AC5ñ Moss level 0 error detection Lev...

Page 102: ...ge the FRU group 11 Record the following action for use if the problem is not corrected by the FRU exchange A MOSS microcode problem is suspected Call your support structure refer to Contacting Support on page A 1 AD6ñ Moss level 0 error detection Unresolved Exception error Invalid address exception during non main store access AD7ñ Moss level 0 error detection Unresolved Exception error Multiple ...

Page 103: ...he FRU group 57 B8D to B8E Hardware MMIO error Exchange the FRU group 55 Record the following action for use if the problem is not corrected by the FRU exchange A MOSS microcode problem is suspected Contact your support structure refer to Contacting Support on page A 1 B8F Lan adapter check Exchange the FRU group 55 B90 MOSS LAN adapter MLA hardware initialization error Exchange the FRU group 55 B...

Page 104: ...ervice Processor Problem Determi nation or a MOSS microcode problem is suspected Contact your support structure refer to Contacting Support on page A 1 BB1 Ring DM DISC received acked A Service Processor problem is sus pected go to Service Processor Installation and Maintenance manual chapter Service Processor Problem Determination or a MOSS microcode problem is suspected Contact your support stru...

Page 105: ...l 0 error detection MOSS ABEND Super visor Invalid macro ID in CHGSUBEM A MOSS microcode problem is sus pected Contact your support struc ture refer to Contacting Support on page A 1 C0Dñ Moss level 0 error detection MOSS ABEND Super visor Invalid adaptor ID in CHGSUBEA C0Eñ Moss level 0 error detection MOSS ABEND Keyboard Display Support Invalid function request C0Fñ Moss level 0 error detection ...

Page 106: ...struc ture refer to Contacting Support on page A 1 C24 Unused Go to MAP 3220 Undefined Panel Message on page 2 5 C25ñ Moss level 0 error detection MOSS ABEND CCU Support Undefined interrupt A MOSS microcode problem is sus pected Contact your support struc ture refer to Contacting Support on page A 1 C26ñ Moss level 0 error detection MOSS ABEND CCU Support Unexpected Mailbox IN rejected C27ñ Moss l...

Page 107: ...nect not allowed C41ñ Moss level 0 error detection MOSS ABEND Transient Tasks Buffer limit reached A MOSS microcode problem is sus pected Contact your support struc ture refer to Contacting Support on page A 1 C42ñ Moss level 0 error detection MOSS ABEND Box Error Logging Invalid BER stack C43ñ Moss level 0 error detection MOSS ABEND Mail Box Support Load module not found C44ñ Moss level 0 error d...

Page 108: ...ML Dump FRB busy D03 to D04 Unused Go to MAP 3220 Undefined Panel Message on page 2 5 D05ñ Moss level 0 error detection Disk errors during IML Dump Adapter busy CHIO Exchange the FRU group 44 D06ñ Moss level 0 error detection Disk errors during IML Dump Adapter busy reset D07 Unused Go to MAP 3220 Undefined Panel Message on page 2 5 D08 Moss level 0 error detection Disk errors during IML Dump SCA ...

Page 109: ...level 0 error detection Disk errors during IML Dump Sector Buffer Parity error Exchange the FRU group 44 D33ñ Moss level 0 error detection disk errors during IML dump Termination error with no specific error If loading from diskette function 9 from the control panel then exchange the FRU group 45 if loading from HDD then exchange the FRU group 46 D34ñ Moss level 0 error detection disk errors durin...

Page 110: ...ing IML dump disk change information If loading from diskette function 9 from the control panel then ensure the diskette is correctly inserted and that the diskette drive operator handle is closed If no problem in this area then exchange the FRU group 45 If loading from HDD then exchange the FRU group 46 D51 to D75 Unused Go to MAP 3220 Undefined Panel Message on page 2 5 D76ñ Moss level 0 error d...

Page 111: ... dump data compare check DFEñ Moss level 0 error detection Device errors during IML dump disk time out Exchange the FRU group 46 Record the following action for use if the problem is not corrected by the FRU exchange A MOSS microcode problem is suspected Call your support structure refer to Contacting Support on page A 1 DFFñ Moss level 0 error detection Device errors during IML dump diskette time...

Page 112: ...d on the 3745 console Refer to Using Refer ence Codes on page 1 14 This code may be caused by a console problem which prevents the display of the reference code If this is the case go to 3745 Console Symptoms on page 1 10 F0E Status progression step which occurs during the IML sequence IML complete MOSS ALONE N A F0F Status progression step which occurs during the IML sequence IML Complete CCU con...

Page 113: ...ng Reference Codes on page 1 14 F25 Errors detected during the IPL sequence no valid scanner in CDS F26 Errors detected during the IPL sequence LSSD resi dual count 7 F27 Errors detected during the IPL sequence LSSD string select error during a read or write LSSD F28 Errors detected during the IPL sequence IPL phase 1A load module not accessible There is a defect with the hard disk Contact your su...

Page 114: ...page 1 14 F53 Error detected during the IPL sequence fallback func tion not supported F54 Errors detected during the IPL sequence no buffer available for NCP during fallback F55 Errors detected during the IPL sequence NCP MOSS fallback interface error F56 Errors detected during the IPL sequence interface problem between fallback switchback and channel mon itoring F57 Errors detected during the IPL...

Page 115: ...e 3745 console Refer to Using Reference Codes on page 1 14 Be aware that the IBM 3745 Service Functions Chapter 11 may be used later during the investi gation FE9 Errors detected during IML sequence CDF not created A reference code will have been produced on the 3745 console Refer to Using Reference Codes on page 1 14 Be aware that the IBM 3745 Service Function Chapter 9 and 11 may be used later d...

Page 116: ...tep which occurs during the IPL sequence the control program load dump is started on a link attached 3745 If this code is displayed for more than 10 20 minutes depending on IPL link speed then follow the PD guide FF7 Status progression step which occurs during the IPL sequence control program is loaded and initialization has started If this code is displayed for more than 2 minutes then the CCU fa...

Page 117: ...owing a panel code denotes that the code should Blink Panel Code Definition Action Go to 3745 FRU Group Table on page 1 49 or to MAP number FFF Status MOSS offline function is successfully ended No action required Chapter 1 START How to Begin Troubleshooting 1 47 ...

Page 118: ...to reduce the FRU group to the one failing FRU If you can reproduce the 3745 failure exchange FRUs one at a time until the failing FRUs are isolated As soon as you have recorded the FRU and location in the FRU Group go to 3745 FRU List on page 1 53 Always 1 Ensure that the failing area of the machine is available for service 2 Consult the Exchange Precautions on page 4 1 before removing any FRUs 3...

Page 119: ...01A X0G MPC MPC2 01A X0E MCC MAC 01A X0H 8 DFA 01A X0G MCC MAC 01A X0H MPC MPC2 01A X0E 9 MPC MPC2 01A X0E MCC MAC 01A X0H 10 PCC 01A X0B CONTROL PANEL MPC MPC2 01A X0E 01A Y0D1 to 01C A1J1 11 MSC 01A X0F MPC MPC2 01A X0E 12 PCC 01A X0B MPC MPC2 01A X0E 13 MPC MPC2 01A X0E MSC 01A X0F 14 MPC MPC2 01A X0E PCC 01A X0B 15 DFA 01A X0G MPC MPC2 01A X0E 16 DFA 01A X0G HDD 01D MPC MPC2 01A X0E 01A Y0C4 t...

Page 120: ...l Console Console Cable 01A Y0C5 to 01R A1J3 29 Remote Console 01A Y0B5 to 01R A1J2 30 RSF Console Cable 01A Y0A5 to 01R A1J1 31 PCC 01A X0B MPC MPC2 01A X0E MSC 01A X0F 32 PCC 01A X0B MOSS Power MPC MPC2 01A X0E 33 MCC MAC 01A X0H PUC 01G V 01A Y0A2 to 01G A1YR 01A Y0B2 to 01G A1YQ 34 MSC 01A X0F 35 CONTROL PANEL PCC 01A X0B MPC MPC2 01A X0E 01A Y0D1 to 01C A1J1 36 PCC 01A X0B CONTROL PANEL 01A Y...

Page 121: ...B A1J1 01F A1J3 to 01D A1J3 and 01B A1J2 48 HDD 01D 01A Y0C4 to 01D A1J2 01F A1J3 to 01D A1J3 and 01B A1J2 49 PUC 01G V PCC 01A X0B 01A Y0A2 to 01G A1YR 01A Y0B2 to 01G A1YQ 50 PS1 01F PCC 01A X0B 51 PCC 01A X0B PS2 in PPB 01H 01A Y0D2 to 01H B1J8 52 MPC MPC2 01A X0E PCC 01A X0B MCC MAC 01A X0H 53 PCC 01A X0B EPO box 01S 54 DFA 01A X0G MPC MPC2 01A X0E MSC 01A X0F 55 MLA 01A X0D 56 MLA 01A X0D MPC...

Page 122: ...OR 01A Y0C4 01D A1J2 Disk data from to DFA 01A Y0C5 01R A1J3 Local console from to MCC 01A Y0D1 01C A1J1 Panel display from to PCC 01A Y0D2 01H B1J8 5 Volts to PCC from PPB 01A Y0D4 01D A1J1 Disk control from to DFA 01A Y0E3 01H B1J9 PS2 power Control 01A Y0E4 01F A1J2 PWR ENT Control from PS1 to PCC 01F A1J3 01D A1J3 01B A1J2 Disk Diskette power from PS1 01H B1J8 01C C1 EPO switch from panel to P...

Page 123: ...2 Exchange Precautions on page 4 1 FDD 17C FDD Flexible disk drive Go to Disabling Procedure 0130 How to Put the MOSS Offline Preparing the MOSS for Maintenance on page 1 65 FESH 18C FESH Front end scanner high speed Go to Disabling Procedure 0120 Preparing a TSS HPTSS ESS for Maintenance on page 1 62 HDD 1AC HDD Hard disk drive Go to Disabling Procedure 0130 How to Put the MOSS Offline Preparing ...

Page 124: ...gnostic Requirement on page 1 60 and follow CCU IOC bus requirements SMUXA B 3DC SMUXA B Single multiplex card Go to Disabling Procedure 0120 Preparing a TSS HPTSS ESS for Maintenance on page 1 62 STO4 76C STO4 Storage card Go to 3745 Diagnostic Requirement on page 1 60 and follow CCU IOC bus requirements STO8 77C STO8 Storage card Go to 3745 Diagnostic Requirement on page 1 60 and follow CCU IOC ...

Page 125: ...re problem with FRU Yes No 006 For a 3745 microcode problem refer to the Service Processor Installation and Maintenance manual Use the Handling the Microcode Change Levels procedure in the Maintaining the Code Loaded on the Service Processor chapter 007 The 3745 Menu window is displayed Click on the Problem Management option Double click on the Display Alarms option On the next window double click...

Page 126: ...ponding to your call Return to the Problem management window Double click on the Manage Alarms Errors Events SRCs Select Alarms then click on OK Double click on the alarm which has the SRC number previously recorded A FRU or a list of FRUs with the FRU location is displayed Record this FRU list with each card fault probability Go to Service Processor Problem Determination in the corresponding Serv...

Page 127: ...indow is displayed 3 Click on the Problem management option 4 Double click on the Manage Alarms Errors Events SRCs option 5 Select the Alarm option then click on OK 6 On the next window double click on the alarm which has the SRC number that you want 7 A FRU or a list of FRUs with the FRU location is displayed 8 Record this FRU list with each card fault probability 9 Go to Service Processor Proble...

Page 128: ... data file on MOSS E If you click on NO you are directed to the MIP Start page 3745 3746 900 Maintenance Actions See Transferring 3745 Engineering Data to MOSS E Transferring 3745 Engineering Data to MOSS E From the MOSS E View window double click on the 3745 icon On the 3745 Menu window click on the MOSS Console option A MOSS window is displayed Enter the PEM command on this window and press Ente...

Page 129: ...mote window click on Services in the action bar Click on Start File Transfer The DCAF File Transfer Utilities window is displayed On this window Enter the source file name K pedat xxxxxxxx zip Note Enter the destination file name which can be the same Do not select the compress option Click on Receive A DCAF File Transfer Utility window is displayed showing the status When the transfer is done the...

Page 130: ...page 1 66 TSS Disabling Procedure 0120 Preparing a TSS HPTSS ESS for Maintenance on page 1 62 LIC wrap test IFT Disabling Procedure 0150 Preparing LIC Type 1 3 4 5 6 for Maintenance on page 1 69 LIC wrap test WTT How to Run the Wrap Test WTT for TSS HPTSS or 3746 900 on page 3 15 CCU IOC bus CBA The entire machine is required Notify the operator to deactivate all the lines attached to the 3745 and...

Page 131: ...the channel adapter number corresponding to the suspected CA in the CA number field 6 Press SEND 7 Type SHT for shutdown in the command field 8 Press SEND 9 Follow the instructions on the screen then press SEND 10 After the COMMAND COMPLETED has been displayed press PF6 twice in order to go back two screens and enter the channel adapter number corresponding to the associ ated CA if required in the...

Page 132: ...creen enter and continue with the next Step 2f f On Mode Control screen enter DS to disconnect the line adapter See Figure 1 4 on page 1 64 If deactivation of all the lines driven by this line adapter was not done a screen showing the still active lines will be displayed If the customer is unable to deactivate these lines request his approval to force deacti vation for these lines To force deactiv...

Page 133: ...USTOMER ID 3745 SERIAL NUMBER CCU A SELECTED PROCESS MOSS ONLINE X71 ð2ð415 X72 ðððð85 RUN REQ ð4 13 87 ð5 2ð FUNCTION ON SCREEN TSS SERVICES 1 SELECT RELEASE 2 DUMP IML TO SELECT A SCANNER ENTER 3 MODE CONTROL 4 DPLY ALT STORE THE LINE ADAPTER NUMBER PRECEDED BY S S1 TO S32 5 DPLY ALT BLOCKS OR 6 DPLY ALT LSR THE LINE ADDRESS 7 DPLY ALT XREG TSS ð TO 895 HPTSS 1ð24 TO 1ð39 8 ADDRESS COMPARE ESS 1...

Page 134: ... F1 END F2 MENU2 F3 ALARM á ñ Figure 1 4 Mode Control Screen à ð CUSTOMER ID 3745 SERIAL NUMBER CCU A SELECTED PROCESS MOSS ONLINE X71 ð2ð415 X72 ðððð85 RUN REQ ð3 ð1 87 ð1 22 FUNCTION ON SCREEN OFFLINE DIAGS GROUP ADP LINE 1 ALL 2 CCU 3 IOCB 1 4 4 CA 1 8 5 TSS 1 32 ð 31 6 TRSS 1 2 1 2 7 HTSS 1 8 8 OLT 1 8 9 ESS 1 8 OPT Y IF MODIFY OPTION REQUIRED ENTER REQUEST ACCORDING TO THE DIAG MENU DIAG A AD...

Page 135: ...sis 0000 on page 4 99 Using the Control Panel 1 Ensure that the customer is not using any of the 3745 consoles or the control panel 2 MOSS IML a Ensure that the service mode is either 0 or 1 b Select function 1 on the control panel c Press Valid When the MOSS IML starts the MOSS will automatically become disabled and MOSS diagnostics will be run 3 Then a If you were sent to this procedure from ano...

Page 136: ...hoose select by entering 1 in the selection area See Figure 1 6 on page 1 67 c In the input area enter the number of the TRA See Figure 1 7 on page 1 67 d Enter 2 in the selection area to choose Connect Disc See Figure 1 6 on page 1 67 e On Connect Disc screen enter DS to dis connect the TRA See Figure 1 8 on page 1 68 If the TRSS can not successfully be dis connected msg function not performed co...

Page 137: ...á ñ Figure 1 6 TRSS Service Screen à ð CUSTOMER ID 3745 SERIAL NUMBER CCU A SELECTED PROCESS MOSS ONLINE X71 ð2ð415 X72 ðððð85 RUN REQ ð2 1ð 87 ð3 3ð FUNCTION ON SCREEN TRSS SERVICES 1 SELECT TRA SELECTION 2 CONNECT DISC 3 TRM REGS ENTER THE TRA 2 TRA LINE ADDRESS TIC CCU 4 TIC INTR REG 1 1ð88 1ð89 YY B 5 DPLY STORAGE 2 1ð9ð 1ð9ð YN B 6 DUMP 7 DPLY SCB SSB 8 DPLY PARM BLK 9 TIC ERR STAT PRESS SEND...

Page 138: ...RM á ñ Figure 1 8 Connect Disconnect Screen à ð CUSTOMER ID 3745 SERIAL NUMBER CCU A SELECTED PROCESS MOSS ONLINE X71 ð2ð415 X72 ðððð85 RUN REQ ð3 ð1 87 ð1 22 FUNCTION ON SCREEN ONLINE DIAGS GROUP ADP LINE 1 ALL 2 CCU 3 IOCB 1 4 4 CA 1 8 5 TSS 1 32 ð 31 6 TRSS 1 2 1 2 7 HTSS 1 8 8 OLT 1 8 9 ESS 1 8 OPT Y IF MODIFY OPTION REQUIRED ENTER REQUEST ACCORDING TO THE DIAG MENU DIAG A ADP B LINE OPT F1 EN...

Page 139: ...s attached to the suspected adapter Wait until the customer has completed deactivating the lines Using the 3745 console disconnect the line adapter from the NCP as follows a From Menu 3 select TSS Services by entering TSS in the selection area b From the TSS Services screen choose select release by entering 1 in the selection area See Figure 1 11 on page 1 74 c In the input area enter an S fol low...

Page 140: ...nction Tests on page 3 9 Did the diagnostics run without error Yes No 009 Go to Diagnostic and Exchange Result Analysis 0000 on page 4 99 010 Change the wrap plug to the other socket if any LIC type 5 Rerun the RH59 routine of the TSS diag nostics Step 010 continues 010 continued Did the diagnostics run without error Yes No 011 Go to Diagnostic and Exchange Result Analysis 0000 on page 4 99 012 No...

Page 141: ... was found with this LIC Remove the wrap plug Go to Diagnostic and Exchange Result Analysis 0000 on page 4 99 024 Turn the wrap cable around between the LIC sockets Rerun the RC01 routine of the concurrent TSS diagnostics using the number of the suspected adapter Refer to Figure 1 10 on page 1 72 If necessary refer to How to Run Internal Function Tests on page 3 9 Did the diagnostics run without e...

Page 142: ...SS 1 32 ð 31 6 TRSS 1 2 1 2 7 HTSS 1 8 8 OLT 1 8 9 ESS 1 8 OPT Y IF MODIFY OPTION REQUIRED ENTER REQUEST ACCORDING TO THE DIAG MENU DIAG A ADP B LINE C F1 END F2 MENU2 F3 ALARM F6 QUIT á ñ A Enter 5 here for TSS diagnostics or 7 for HPTSS B Enter the number of the suspected adapter here C Enter the number of the line 00 15 or 00 31 here Figure 1 10 TSS HPTSS Diagnostic Selection Screen 1 72 3745 M...

Page 143: ... A N A ð1M A2 H1 ð2ð ð23 ð2ð N A N A N A ð1M A2 J1 ð24 ð27 ð24 N A N A N A ð1M A2 K1 ð28 ð31 ð28 N A N A N A ð1L A1 C1 N A N A ð8ð ð81 ð8ð ð8ð ð1L A1 D1 N A N A ð82 ð83 ð82 ð8ð ð1L A1 E1 N A N A ð84 ð85 ð84 ð84 ð1L A1 F1 N A N A ð86 ð87 ð86 ð84 ð1L A1 G1 N A N A ð88 ð89 ð88 ð88 ð1L A1 H1 N A N A ð9ð ð91 ð9ð ð88 ð1L A1 J1 N A N A ð92 ð93 ð92 ð92 ð1L A1 K1 N A N A ð94 ð95 ð94 ð92 ð1L A2 C1 128 131 1...

Page 144: ...een à ð CUSTOMER ID 3745 SERIAL NUMBER CCU A SELECTED PROCESS MOSS ONLINE X71 ð2ð415 X72 ðððð85 RUN REQ ð4 13 87 ð5 2ð FUNCTION ON SCREEN TSS SERVICES 1 SELECT RELEASE 2 DUMP IML TO SELECT A SCANNER ENTER 3 MODE CONTROL 4 DPLY ALT STORE THE LINE ADAPTER NUMBER PRECEDED BY S S1 TO S32 5 DPLY ALT BLOCKS OR 6 DPLY ALT LSR THE LINE ADDRESS 7 DPLY ALT XREG TSS ð TO 895 HPTSS 1ð24 TO 1ð39 8 ADDRESS COMP...

Page 145: ...NNER CONTROL COMMAND SP ST CT DS RT 4 DPLY ALT STORE 5 DPLY ALT BLOCKS SP STOP 6 DPLY ALT LSR ST START 7 DPLY ALT XREG CT CONNECT 8 ADDRESS COMPARE DS DELAYED DISCONNECT 9 CHK POINT TRACE RT RESET 1ð D ALT HPTSS ESS F1 END F2 MENU2 F3 ALARM á ñ Figure 1 13 Mode Control Screen Figure 1 14 LIC Types 1 and 4 Wrap Plug PN 65X8927 Figure 1 15 LIC Type 3 Wrap Cable PN 65X8928 Chapter 1 START How to Begi...

Page 146: ...Disabling Procedures Figure 1 16 LIC Types 5 and 6 Wrap Plug PN 11F4815 Note LIC 4B uses only port 0 Figure 1 17 LIC Types 1 3 and 4 1 76 3745 Models 130 to 17A MIP ...

Page 147: ...Port 0 Port 1 Port 0 Lever Switch TYPE Knob Color LIC5 Black TYPE Knob Color LIC6 Black W W X X Y Y Z Figure 1 18 LIC Types 5 and 6 Chapter 1 START How to Begin Troubleshooting 1 77 ...

Page 148: ... Set Power Control Mode to Network Local or Remote Power On Power On reset Power Off Unit Emergency Power Off Perform basic functions which are General IPL from disk MOSS IML from disk MOSS dump Request local console Force local console Panel test Remote Alternate console link test RSF console link test Local console link test Load from diskette Loop on MOSS diagnostics Display stacked errors Indi...

Page 149: ...neral IPL Power On should not be pressed until after a 10 second delay from Power Off Power Off Key This key initiates a power down sequence Unit Emergency Power Off UEPO Switch When this switch is switched down wards power is removed from the machine and a mechanical interlock locks the switch in the OFF position The machine can not be powered ON until a CE resets the interlock and sets the switc...

Page 150: ...Exit Code Service Mode Service Mode MOSS MSG MOSS Inop All CAs Disabled Console In Use Power Control Power Control Power Control Unit Emergency Only OFF Power On Power Off Reset Figure 1 19 3745 Control Panel Layout 1 80 3745 Models 130 to 17A MIP ...

Page 151: ...ed with the Display Stacked Error function Power Control 1 Host the 3745 is powered ON or OFF from the host systems If ac power is lost then restored an Auto Restart will be performed 2 Network the 3745 is powered ON by either a scheduled power ON or Power On Reset on the control panel If ac power is lost then restored an Auto Restart will be per formed The 3745 is powered OFF by a command receive...

Page 152: ... 0 General IPL 2 Press Validate A general reset MOSS IML CCU IPL and a scanner IML is executed and the CLDP is loaded At successful completion of the operation the display will be as follows 0FF4 x 3 x x x x Or when NCP is IPLed from the hard disk 0000 x 3 x x x x x variable values MOSS IML 1 Using Function scroll till the value is 1 MOSS IML 2 Press Validate 3 This initiates a MOSS reset followed...

Page 153: ...OSS IML CCU IPL and a scanner IML is executed and the CLDP is loaded Option B 1 Using Service Mode scroll till the value is 1 Maintenance 1 mode 2 Press Validate 3 Using Function scroll till the value is 9 Load from diskette 4 Press Validate A MOSS reset followed by a MOSS IML will be executed Loop on MOSS Diagnostics 1 Using Service Mode scroll till the value is 1 Maintenance 1 mode 2 Press Valid...

Page 154: ...3745 MAPs 1 84 3745 Models 130 to 17A MIP ...

Page 155: ...move all line adapters Press Power On Reset Run the channel adapter diagnostics Are they running error free Yes No 003 Go to Step 008 004 One line adapter may be failing Go to Step 017 on page 2 2 005 Press Power Off Step 005 continues 005 continued Change the TERMI and or PUC accordingly See Card Exchange Procedure on page 4 34 And or TERMD TERMI Exchange Procedure on page 4 62 Change the TERMC a...

Page 156: ...el Are they running error free Yes No 015 Change the channel adapter you have just replugged 016 Go to Step 014 017 Press Power Off Replug first line adapter Press Power On Reset Run the line adapter diagnostics Are they running error free Yes No 018 Step 018 continues 018 continued Press Power Off Change the line adapter you have just replugged Press Power On Reset Run the line adapter diagnostic...

Page 157: ...he FRU group 36 on page 1 51 001 There is a LED mounted on the MPC card 01A X0E Is the MPC LED permanently ON or blinking Yes No 002 Was the MPC LED ON during the reset function execution Yes No 003 Exchange the FRU group 32 Go to 3745 FRU Group Table on page 1 49 004 Exchange the FRU group 22 Go to 3745 FRU Group Table on page 1 49 005 Is the MPC LED permanently ON Yes No 006 Exchange the FRU gro...

Page 158: ...ed Yes No 002 Press Power Off Switch the CB1 OFF Replug all cards and reinstall the cable on the MCC card Exchange the MPC card Go to Step 006 003 Press Power Off Switch the CB1 OFF Replug the MCC card 01A X0H Install the cable to the MCC card 01A X0H Press Power On Reset Switch the CB1 ON Step 003 continues 003 continued Is code 072 displayed Yes No 004 Press Power Off Switch the CB1 OFF Remove t...

Page 159: ...ction on the control panel until the MOSS IML function 1 is displayed Press Validate Press Power On Reset When the IML is complete retry the operation that displayed the unexpected hex display code Is the unexpected hex display code problem resolved Yes No 004 Referring to How to Run the Control Panel Test on page 3 8 run the diagnostic If an FRU group is called go to 3745 FRU Group Table on page ...

Page 160: ...e the FRU group 26 on page 1 51 see page 1 49 005 Install a console wrap plug at the 3745 console connector see Figure 2 1 and refer to Step 7 on page 3 6 to repeat the test Is the code displayed the same as the one with which you entered this procedure Yes No 006 If 1A1 1A4 or 1A7 is displayed the cable from the 3745 is faulty Repair or exchange the cable Verify the repair by re running the conso...

Page 161: ...apter Does the operator accept to deactivate all the lines attached to this line adapter Yes No 004 Go to Step 009 005 Go to Disabling Procedure 0120 Preparing a TSS HPTSS ESS for Maintenance on page 1 62 and follow the procedure until you have run the TSS diagnostics for this line adapter scanner Then return here Did the diagnostics run error free Yes No 006 Step 006 continues 006 continued Diagn...

Page 162: ...ntering TRS in the selection area 2 From the TRSS services screen choose select release by entering 1 in the selection area The TRA numbers will be displayed with the ring addresses connected to Does the operator accept to deactivate all the lines attached to this adapter Yes No 004 Go to Step 007 005 Go to Step 2c on page 1 66 and follow the dis abling procedure until you have run the TRSS diagno...

Page 163: ...area to release the line adapter Does the operator accept to deactivate all the lines attached to this adapter Yes No 004 Go to Step 009 005 Go to Disabling Procedure 0120 Preparing a TSS HPTSS ESS for Maintenance on page 1 62 and follow the procedure until you have run the HPTSS ESS diagnostics for this line adapter Then return here Did the diagnostics run error free Yes No 006 Diagnostics have d...

Page 164: ...No 002 On the 3745 console select the CID func tion from Menu 2 and check at the E D request field for the involved channel adapter Is E displayed Yes No 003 Enter E in the CHANGE E D REQUEST area Press SEND and re initiate the operation 004 Go to Step 006 005 Go to Step 011 006 Check the physical path channel switch host channel and channel cables Step 006 continues 006 continued Is everything OK...

Page 165: ...ion Refer to Figure 4 28 on page 4 25 Is the channel working properly Yes No 017 You probably have an external problem Check the interface cables and the other control units if any 018 Exchange CADR and CAL Go to Exchange Precautions on page 4 1 and refer to Basic Board Cards Connectors and Crossovers on page 4 5 for the failing channel CADR location 019 At the 3745 console select Menu 3 and enter...

Page 166: ...configuration of your 3745 the panel code 00C overvoltage undervoltage can be dis played at power ON when one board is dis connected During this MAP consider only panel code 00B overcurrent Power ON the machine Wait at least 10 seconds then power ON If the trouble remains continue with this step If not gather all information from the BER file and contact your support group Unplug the Basic board p...

Page 167: ...xchange Procedure on page 4 44 012 Unplug the DMUX 01M A2B2 with its cables Press Power On Reset Step 012 continues 012 continued Is the panel code 00B still displayed Yes No 013 Exchange the DMUX Go to DMUX Exchange Procedure on page 4 39 014 Exchange the LIB1 01M A2 Go to LIC Board Type 1 and 3 Exchange Procedure on page 4 84 015 Replug the LIB1 power cable Unplug the LIB1 power cable 01F A1J5 f...

Page 168: ...rom PS1 Press Power On Reset Is the panel code 00B still displayed Yes No 028 Step 028 continues 028 continued Replug the LIB2 power cable Unplug all LICs from LIB2 from 01L A1C2 to 01L A1K2 with their cables Press Power On Reset Is the panel code 00B still displayed Yes No 029 replug the LICs one by one and exchange the faulty one Go to LIC Exchange Procedure on page 4 44 030 Unplug the SMUX 01L ...

Page 169: ...e Procedure on page 4 67 Press Power On Reset Is the panel code 00B still displayed Yes No 038 Go to CE Leaving Procedure on page 4 102 039 Exchange the MOSS board Go to MOSS Board Exchange Procedure on page 4 92 Chapter 2 Map for FRU Isolation 2 15 ...

Page 170: ...0 005 Check for 28 V between the frame ground and the back of the host connector which initiated the command at EPO 01S pins 3 and 4 Refer to Figure 2 2 and to Figure 4 2 on page 4 4 Is 28 V present on pin 3 Yes No 006 There is a host problem or an external host cable problem If no problem was found contact your support structure Refer to Contacting Support on page A 1 007 Step 007 continues Pin 1...

Page 171: ... J5 6 7 8 or The back of any host connector if the four are used Pin 1 Pin 4 Pin 3 Pin 6 J5 J6 J7 J8 Are the two lines ON Yes No 014 There is a host problem or an external host cable problem If no problem was found contact your support structure refer to Contacting Support on page A 1 015 Exchange the PCC card Go to Exchange Precautions on page 4 1 016 Intermittent problem The host host cable or P...

Page 172: ...llow Put the power control in local mode Using Power Control scroll till the value is 3 Press Validate Press Power On reset Is the panel code 00E still displayed Yes No 004 Press Power Off Exchange the Fan2 Go to Fan 2 Exchange Procedure on page 4 51 005 Replug the Fan2 power cable Exchange the PCC card 01A X0B Go to Card Exchange Procedure on page 4 34 Press Power On Reset Step 005 continues 005 ...

Page 173: ...ge the PS2 Go to PS2 and Primary Power Box Exchange Procedure on page 4 69 004 Reconnect the Fan2 power cable to 01H J6 Check cable from 01A Y0A1 to 01E J1 for correct setting If this cable is correctly fitted exchange the FRU group 41 3745 FRU Group Table on page 1 49 005 Disconnect the Fan1 power cable from the front side of the power supply 2 location 01H J7 Refer to Figure 4 37 on page 4 32 St...

Page 174: ...ress Validate 001 Press Power On Check at the ac present lamp to the right of the Power On pushbutton Is the ac present lamp ON Yes No 002 You have a power ON problem Go to Power MAP 3930 Power Control Sub system Problems on page 2 21 003 Is the code 007 displayed at the control panel Yes No 004 Check with the operator that the data entered matches the actual day and time Select the time services ...

Page 175: ...and check for 28 V between Position 5 and the ground of the switch on the 3745 Models 130 170 Or Positions A2 and the ground of the switch on the 3745 Model 17A Are 28 volts present Yes No 004 Check the position of CP2 on the primary power box Is CP2 ON Yes No 005 Switch CB1 OFF Switch CP2 ON Switch CB1 ON Does CP2 drop again Yes No 006 Power ON the 3745 007 Step 007 continues B1 A1 C1 Battery Rea...

Page 176: ... have approximately two seconds to read the ac voltage Is the voltage correct Yes No 015 Check for one of the following If the machine is correctly wired for the customer s input voltage If you have a short circuit in the primary control box If the customer s supply is defective 016 Exchange the PS2 Go to PS2 and Primary Power Box Exchange Procedure on page 4 69 017 Check Fuse 1 Refer to Figure 4 ...

Page 177: ...030 Is the UEPO switch on the control panel in the Power Enable position Yes No 031 Put the UEPO switch in Power Enable position as follows see Figure 2 3 on page 2 21 Loosen the two screws Move the metal slider completely to the left Set the switch to I Move the metal slider to the right Secure the screws Retry the operation that brought you here 032 Is Power On indicator ON Yes No 033 Does the c...

Page 178: ...ithin tolerance between 24 9 V and 29 5 V Yes No 037 Exchange the PS2 Go to PS2 and Primary Power Box Exchange Procedure on page 4 69 038 Exchange the FRU group 37 go to 3745 FRU Group Table on page 1 49 2 24 3745 Models 130 to 17A MIP ...

Page 179: ...de Is power OFF now possible in host mode Yes No 005 Go to Step 007 006 Go to CE Leaving Procedure on page 4 102 007 Set the power control to local mode Using power control scroll till the value is 3 Press Validate Power OFF Step 007 continues 007 continued Does the Power On Indicator now go OFF Yes No 008 Go to Power MAP 3945 Power OFF not Possible in Local Mode on page 2 26 009 Check for 24 V be...

Page 180: ...trol in local mode Yes No 002 Power the 3745 OFF as follows Set the power control to local mode Using Power Control scroll till the value is 3 Press Validate Press Power Off Continue whit Step 003 003 Is the 3745 still powered ON Yes No 004 Go to CE Leaving Procedure on page 4 102 005 Are the blowers stopped Yes No 006 Suspect relay K1 located in primary power box 01H A2 Refer to the YZ pages for ...

Page 181: ...C card 01A X0H MPC card 01A X0E Exchange the DFA card 01A X0G Press Power On Reset Does the same error appear Yes No 003 Go to CE Leaving Procedure on page 4 102 004 Press Power Off Exchange the DFA card 01A X0G Exchange the MPC card 01A X0E Press Power On Reset Does the same error appear Yes No 005 Go to CE Leaving Procedure on page 4 102 006 Step 006 continues 006 continued Press Power Off Excha...

Page 182: ...ing Procedure on page 4 102 005 Set the power control in local mode Using Power Control scroll till the value is 3 Press validate Press Power Off Does the Power On indicator go OFF Yes No 006 Step 006 continues 006 continued Continue at Power MAP 3945 Power OFF not Possible in Local Mode on page 2 26 007 Set the power control to network mode Using Power Control scroll till the value is 2 Press Val...

Page 183: ...he 3745 still powered ON Yes No 012 Go to CE Leaving Procedure on page 4 102 013 Power the 3745 OFF as follows Set the power control to local mode Using Power Control scroll till the value is 3 Press Validate Press Power Off Re install the MCC card 01A X0H Exchange the PUC card 01G V Set the power control to network mode Using Power Control scroll till the value is 2 Press Validate Select the IFT ...

Page 184: ...No 002 From step 008 Reconnect the cable connector Exchange the PUC card 01G V Press Power On Reset Does the same error appear Yes No 003 Go to CE Leaving Procedure on page 4 102 004 Press Power Off Exchange the PUC card 01G V Exchange the SCTL card 01G W Press Power On Reset does the same error appear Yes No 005 Go to CE Leaving Procedure on page 4 102 006 Suspect the cable from 01A Y0A3 to 01G A...

Page 185: ...le not accessible indicator Console Message Service processor Ring Service processor access unit MLA card 001 Is there a panel code displayed on the 3745 control panel Yes No 002 Go to 3745 Control Panel Symptoms on page 1 11 003 Go to 3745 Control Panel Code on page 2 32 for control panel code interpretation Chapter 2 Map for FRU Isolation 2 31 ...

Page 186: ...problem see Note 1 B96 Time out while opening B97 Ring failure while opening B98 Ring beaconing while open B99 Duplicate node address B9A Open request parameters B9B Open remove received B9C Open IMPL force received B9D No monitor for RPL at open B9E Lobe wire fault at open Suspect a hardware problem see Note 1 B9F Remote station connected Time out Suspect a problem in the service processor or rin...

Page 187: ...owing options are selected in the Remote Support Facility window Enable Remote Support Facility Generate alerts Select them if not already done and click on OK Click on Cancel to return to the Service Processor Menu 001 Is there a 3746 900 attached to your 3745 Yes No 002 Go to Step 006 003 Return to the MOSS E View window Double click on the 3746 900 icon Click on Problem Management Double click ...

Page 188: ... for the new MCL s If the problem persists call your support center There is a PE problem Select the Alarm Number Action 0643 Go to Step 010 on page 2 35 0644 Call to RETAIN is not authorized Refer to the Service Processor Installation and Maintenance manual step on Recording the Customer Information 064C The call to RETAIN has been performed but RETAIN required a disconnection due to a bad produc...

Page 189: ...ized If everything is correct suspect a modem problem Refer to the modem doc umentation to run diagnostics 0682 Suspect a Communication Manager problem Re start the Communication Manager or if this fails re boot the service processor 0685 The machine is not registered in the RETAIN data base The following information is missing in RETAIN CCPF Machine type Serial number Provide this information to ...

Page 190: ...rap plug Refer to the Service Processor Installation and Maintenance manual chapter on How to Run the Service Processor Diagnostics If you have an external modem refer to the modem documentation to run diag nostics If the modem is error free suspect a line problem Call the appropriate service representative 2 36 3745 Models 130 to 17A MIP ...

Page 191: ...loaded 3746 900 one or more processors CBC or ESCC have failed No link between 3745 and or 3746 900 with the service processor No link between NNP and the service processor No link between NNP and the 3746 900 NNP has failed 001 The service processor console must be logged ON If it is not go to Console Use for Maintenance on page 1 1 for logging ON and return here The color of the 3745 3746 900 NN...

Page 192: ...hite Step 007 on page 2 39 Grey The 3746 900 is not connected to the service processor Go to MAP 5600 LAN Problem on the LAN Attached to the Service Processor on page 2 42 Pink Refer to the IBM 3746 Nways Multiprotocol Controller Model 900 Service Guide SY33 2116 Red Step 008 on page 2 39 NNP X White The control point is starting and the configuration is acti vating This is a normal state However ...

Page 193: ...rvice Processor on page 2 42 Otherwise check if the service processor yellow LED indicating disk access is active If the yellow LED is sometimes ON or sometimes OFF wait a few more minutes If the symptom persists contact your support center for assistance If the yellow LED is always OFF contact your support center for assistance 007 The 3746 900 white icon is a normal state Its duration depends on...

Page 194: ... Start a general IML in order to set the 3746 900 in Online mode At IML completion the 3746 900 icon must be green Return to the MOSS E View window Go to CE Leaving Procedure on page 4 102 to return the machine to the customer If the problem persists contact your support center 2 40 3745 Models 130 to 17A MIP ...

Page 195: ...ps Check that the service processor LAN cable is correctly connected to the rear of the service processor and in the service processor access unit Check that all the LAN cables are correctly connected to the service processor access unit Did you find the problem Yes No 002 Exchange the suspected FRU 003 Problem solved Go to CE Leaving Procedure on page 4 102 Chapter 2 Map for FRU Isolation 2 41 ...

Page 196: ...B Network Node Processor NNP A Note 1 APPN Figure 2 5 LAN Attached to the Service Processor Notes 1 The network node processor is an optional feature which is present only when APPN is installed Up to four network node processors can be installed on the same LAN A backup network node processor can also be present 2 The LAN can be made of two service processor access units 8228 3 Only 37xx units ca...

Page 197: ...rrect continue with Step 010 010 Go to Service Processor Problem Determination in the corresponding Service Processor Installation and Maintenance manual 011 Is the problem only on a 3745 Yes No 012 In the following list select the unit that has a problem Faulty Unit Action 3746 900 Restart the problem determination using the IBM 3746 Nways Multi protocol Controller Model 900 Service Guide SY33 21...

Page 198: ...e service processor access unit Do the problem determination on the ring using the Token Ring Network Problem Determination Guide SX27 3710 If you do not identify the problem contact your support center 019 Is the problem only on a 3745 Yes No 020 Faulty Unit Action 3746 900 Restart the problem determination using the IBM 3746 Nways Multi protocol Controller Model 900 Service Guide SY33 2116 3746 ...

Page 199: ...ocessor keyboard In the list check the presence of alarms type 11 link lost showing a problem on LAN Is there an alarm type 11 Yes No 023 Perform the problem determination on the ring using the Token Ring Network Problem Determi nation Guide SX27 3710 024 Record the selection number of each alarm 11 Enter this selection number and press the Enter key on the service processor keyboard On the next M...

Page 200: ...Service Processor MAPs 2 46 3745 Models 130 to 17A MIP ...

Page 201: ...Models 130 150 160 and 170 3 6 Local Remote or Alternate RSF Link Tests 3 6 How to Run the Control Panel Test 3 8 How to Run Internal Function Tests 3 9 How to Invoke Diagnostics 3 9 How to Select Diagnostics 3 10 Options Menu 3 11 Error Menu 3 12 How to Run the LIC Wrap Test with IFTs 3 13 Install the Wrap Plug 3 13 Start the Diagnostic 3 13 How to Run the Wrap Test WTT for TSS HPTSS or 3746 900 ...

Page 202: ...CM and the command processor CP The diagnostic control monitor is loaded when the diagnostic utility program is selected from the 3745 function menu It automatically restricts the diagnostic testing to the elements that are defined in the configuration data file CDF and disconnected from the NCP Checkout Diagnostics The checkout diagnostics are designed to test the hardware of the CCU IOC Channel ...

Page 203: ... The run time is about 1 minute and 30 seconds DMA interface is tested by a new section XAxx XA01 DMA test XA02 Extended DMA test The run time is about 6 minutes per coupler Prerequisites to Run the CBA Test from the 3745 MOSS The 3745 must be powered ON and in offline mode The 3746 900 must be powered ON and in online mode The CBC and the CBSP must not be in con current mode The CBC and the CBSP ...

Page 204: ... in the selection area for IML MOSS 3 After approximately 2 minutes the console will be re initialized with the Channel Enable Disable screen which indicates that a successful run of MOSS diagnostics and the MOSS IML have been completed 4 If the console has not been re initialized an error was detected From the Control Panel 1 Set the function to MOSS IML a Press Service until the number 0 or 1 is...

Page 205: ...stics will run continuously unless an error is detected Usually 5 to 10 minutes of error free operation are sufficient to determine whether the MOSS is working satis factorily If an error is detected a panel code will be permanently displayed Therefore go to 3745 Control Panel Codes on page 1 15 Gentle vibration of the MOSS cables and cards while the test is running will locate most loose connecti...

Page 206: ...second case remove the the DCE inter face cable from the adapter 6 Connect the appropriate wrap plug to the end of the cable Wrap plug to be used according to the DCE interface cable and to the console DCE interface cable between the 3745 and the console modem without an inter mediate adapter A in Figure 3 3 Use wrap plug PN 6398697 DCE interface cable between the 3745 and the console modem with a...

Page 207: ...12 When the control panel displays F0F or F0E if the MOS was previously alone perform a MOSS online Refer to How to Put the MOSS Online on page 4 105 13 The console link test has completed with no error detected D 3745 Tailgate Tailgate Tailgate Internal Cable External Cable DCE Interface Cable Console or Modem Console or Modem Console or Modem A 3745 Adapter Internal Cable External Cable DCE Inte...

Page 208: ...cted its own failure Continue at Step 11 4 Press Function Observe the display The Function window special character will be displayed Repeti tive action will scroll through the Code window sequentially and wrap around If this does not occur go to Step 12 5 Press Service Observe the display The Service window special character will be displayed Repeti tive action will scroll through the Power Contr...

Page 209: ...1 CDG to run diagnostics in concurrent diag nostics mode Selected diagnostics will run if the adapter is available ask the customer to disconnect the related resources and only the sections or routines allowed to run in concurrent mode will be called without interfering the 3745 opera tion For channel diagnostics Diagnostics must be used in CDG mode if more than one CA is present and if CCU NCP ar...

Page 210: ...un Example 2 full set of CCU IFTs K section K of IOC diagnostics AC01 specific routine of CCU diagnos tics Note If you select 3 IOCB with no adapter installed a warning will be reported invalid request ADP Adapter number LINE Line number for TSS TRSS HPTSS or ESS The line number is obtained from the LID function in Menu 1 by entering the line address OPT Y to display the option menu If the ALL opt...

Page 211: ...tomatic loop on error ALS Automatic loop on error with new error stop B Bypass error stop DM Display multiple errors NW No wait before execution of each routine W Wait before execution of each routine C1 CNNN C Cycle request option R1 RNNN Repeat routine option BR NBR BER recording option 1 Enter or modify the option using the M func tion followed by the option or options needed for example M C5 D...

Page 212: ...E RAC 8ð5ðAðððð ERR BIT FFFFFFð2 C CANCEL REQUEST ERC ACð1ð7ð1 ERROR COUNT ðððð1 GO M MODIFY OPTIONS S LS AL ALS B DM NW W START 1ð 13 46 STOP 1ð 18 ð2 C1 CNNN C REQUEST AC CCU DIAG RUNNING R1 RNNN OPTIONS S NW C1 R1 NER ROUTINE ACð1 ADP ðA BR NBR ENTER REQUEST ACCORDING TO THE DIAG MENU ERROR FOUND F1 END F2 MENU2 F3 ALARM á ñ Figure 3 7 Error Menu Note The RH field contains the reference code 3 ...

Page 213: ...ap Plug Country Part Number Country Part Number Austria 6162946 Belgium 6162950 France 6162955 Germany 6162950 Hong Kong 65X8070 Israel 66X1954 Italy 6162957 Japan 6124644 Luxemburg 6162950 Netherlands 6162948 Switzerland 66X0748 U K 65X8069 U S A Canada 66X0807 Start the Diagnostic For HPTSS 1 Update the CDF to indicates that the lines to be tested have wrap plugs installed Refer to IBM 3745 Serv...

Page 214: ...Diagnostics 3 Line number in the LINE area You may obtain the line number from the LID function in Menu 1 by entering the line address 4 Press SEND 3 14 3745 Models 130 to 17A MIP ...

Page 215: ...ONE X71 ðAð8ðð RESET BYP IOC CHK STOP CCU CHK X72 ðBC8ðð mm dd yy hh mm FUNCTION ON SCREEN WRAP TEST WRAP TEST INITIAL SELECTION SELECT THE COMMUNICATION SUBSYSTEM 1 2 3 1 TSS 2 HPTSS 3 3746 9ðð THEN PRESS ENTR F1 END F2 MENU2 á ñ If you select 1 TSS Go to Wrap Test Initial Selection for TSS on page 3 16 2 HPTSS Go to Wrap Test Initial Selection for HPTSS on page 3 18 3 3746 900 Go to Wrap Test In...

Page 216: ...VEL THEN PRESS SEND F1 END F2 MENU2 F3 ALARM á ñ A Enter 1 or 2 here to select the wrap test option Option 1 Follow the instructions in the following screen à ð CUSTOMER ID 3745 xxx SERIAL NUMBER CCA A PROCESS MOSS ALONE X71 ðAð8ðð RESET BYP IOC CHK STOP CCU CHK X72 ðBC8ðð mm dd yy hh mm FUNCTION ON SCREEN WRAP TEST AUTOMATIC WRAP TEST ON LIC UNIT ENTER A LINE ADDRESS OF THE LIC ðððð ð895 B WARNIN...

Page 217: ... page 3 23 and Figure 3 10 on page 3 23 Notes 1 The test must be run a second time with the wrap cable reversed end to end 2 If you are working on a line adapter with one line at 256 kbps connected to and at least one other line and if these lines are initialized at the NCP activation you are not allowed to run the WTT on these lines For LIC Types 5 and 6 1 Unplug the line cable at the customer wa...

Page 218: ...OR HPTSS ENTER LINE ADDRESS 1ð24 1ð39 B ENTER WRAP TYPE 1 to 2 1 DATA 2 CONTROL LEADS ENTER WRAP LEVEL 1 to 4 C 1 LOCAL MODEM DATA WRAP ONLY 4 TAILGATE 2 REMOTE MODEM DATA WRAP ONLY 3 INTERNAL LINE S TO BE TESTED MUST BE DISABLED DEACTIVATED F1 END F2 MENU2 F4 INITIAL SELECTION á ñ B Enter the line address here C Enter 4 here to select the tailgate level For HPTSS Install the wrap plug PN 58X9349 ...

Page 219: ...REMOTE MODEM DATA WRAP ONLY 5 WRAP PLUG 3 INTERNAL LINE S TO BE TESTED MUST BE DISABLED DEACTIVATED F1 END F2 MENU2 F4 INITIAL SELECTION á ñ A Enter the line address here B Select the required option Notes 1 The control leads option is not valid when requesting the local and remote modem wrap level on LIC12 2 On LIC16 the control leads option is not available C Enter the desired wrap option see Av...

Page 220: ...rap 4 Remote modem level wrap LIC11 3745 3746 900 ARC LCB W 5 5 ARC Wrap plug for testing the ARC and its cable Select the appropriate ARC wrap plug according to the type of ARC see Table 3 1 on page 3 22 ARC Assembly A ARC Assembly B Note With ARC assembly B with a detachable cable an additional wrap plug allows testing of the ARC only see Table 3 3 on page 3 22 3 20 3745 Models 130 to 17A MIP ...

Page 221: ... 1 Internal level Wrap 2 Local DSU CSU or NCTE wrap 3 Remote DSU CSU or NCTE wrap Local DSU CSU NCTE Remote DSU CSU NCTE DTE LIC12 3745 3746 900 4 Line W 4 LIC12 wrap plug Wrap Option Available on LIC16 LIC16 3745 3746 900 2 1 W 1 LIC16 internal level wrap 2 LIC16 wrap plug Chapter 3 How to Run 3745 Diagnostics 3 21 ...

Page 222: ...4523 LIC12 for X 21 58X9354 ARC V 24 DCE 61F4522 LIC12 for V 35 58X9349 ARC V 35 DTE 61F4527 LIC16 57G8097 ARC V 35 DCE 61F4526 ARC 3745 V 24 DTE 61F4525 Table 3 3 Wrap Plugs for Testing ARC Assembly B without Cable ARC 3745 V 24 DCE 61F4525 ARC 3745 V 35 DTE 61F4578 ARC Wrap Plug PN ARC 3745 V 35 DCE 61F4528 ARC V 24 58G5660 ARC V 35 non 3745 58G5661 ARC V 35 3745 58G5659 ARC X 21 58G5662 3 22 37...

Page 223: ...ics Figure 3 8 LICs Type 1 and 4 Wrap Plug PN 65X8927 Figure 3 9 LIC Type 3 Wrap Cable PN 65X8928 Figure 3 10 LIC Types 1 3 and 4 Note On LIC4B only the port 0 is used Chapter 3 How to Run 3745 Diagnostics 3 23 ...

Page 224: ...Figure 3 11 LICs Type 5 and 6 Wrap Plug PN 11F4815 Port 0 Port 1 Port 0 Lever Switch TYPE Knob Color LIC5 Black TYPE Knob Color LIC6 Black W W X X Y Y Z Figure 3 12 LIC Types 5 and 6 3 24 3745 Models 130 to 17A MIP ...

Page 225: ...ustomer to use the channel during test time you have to connect the cables together or to the terminators 9 Ensure that the Select Out Bypass switch is in the NORMAL position Depending the wrap plugs used follow one of these two actions If using the channel wrap plugs PN 03F4300 for Tag and PN 03F4301 for Bus Install them for interface A in the IN ROW dark grey and the CA terminators PN 2282676 fo...

Page 226: ...Diagnostics 3 26 3745 Models 130 to 17A MIP ...

Page 227: ...MUX and the separated power controlled FRUs FDD and HDD 4 Before starting the FRU exchange ensure that the involved area has been disabled by the cus tomer 5 The 3745 Communication Controller contains cards that are sensitive to electrostatic discharge ESD Use the ESD kit and store all cards in their protective packaging when you are not actually exchanging them 6 Procedures for exchanging FRUs ar...

Page 228: ...e on page 4 50 Fan2 Use the Fan 2 Exchange Procedure on page 4 51 FDD Use the FDD Exchange Procedure on page 4 52 FESH Use the Card Exchange Procedure on page 4 34 HDD Use the HDD Exchange Procedure on page 4 56 LIC Use the LIC Exchange Procedure on page 4 44 MAC Use the Card Exchange Procedure on page 4 34 MCC Use the Card Exchange Procedure on page 4 34 MLA Use the Card Exchange Procedure on pag...

Page 229: ...ion 01 Figure 4 1 3745 Frame Front A MOSS board 01A X0 and 01A Y0 B FDD C Panel D HDD E Fan2 for logic F PS1 G Basic board 01G A1 H Primary power box PS2 K Fan1 for powers a Basic board test points b MOSS board test points Chapter 4 3745 FRU Exchange 4 3 ...

Page 230: ...ype 1 Lines 128 159 B1 Connectors B2 Connectors A1 LIC board type 1 Lines 32 63 A2 LIC board type 1 Lines 00 31 or LIC board type 3 Lines 00 15 N Rear board access 01G A1 P CA tailgate Q TRSS HPTSS ESS tailgate TRSS Lines 1088 1091 HPTSS Lines 1028 1031 ESS Lines 1060 1063 R Console operator tailgate See Figure 4 29 on page 4 26 and Figure 4 30 on page 4 26 for details S EPO W Grounding area 4 4 3...

Page 231: ... 8 X X TPS 5 X X X 7 X X X TRSS 1 X X X 2 X X X TSS 3 X 4 X 9 X 1ð X 11 X 12 X HPTSS 3 X X ESS 4 X X A B C D E F G H J K L M N P Q R S T U V W X Figure 4 3 Card Locations Table 4 1 TIC Position and Ring Address TRM TIC Position Ring Address TRM 1 TIC2 1 1088 TIC2 2 1089 TRM 2 TIC2 3 1090 TIC2 4 1091 Chapter 4 3745 FRU Exchange 4 5 ...

Page 232: ...es Figure 4 7 on page 4 9 160 no yes Figure 4 8 on page 4 10 17x no no Figure 4 4 17x no yes 17x yes no 17x yes yes Figure 4 5 on page 4 7 Figure 4 4 3745 Model 17X Basic Board without TPS HPTSS or ESS 1 Terminators TERMC and TERMR are present on 3745 model 17A only Note 1 STO may be STO4 4MB or STO8 8MB Note 2 CAL may be CAL6 for CADS feature or CAL7 for BCCA feature 4 6 3745 Models 130 to 17A MI...

Page 233: ...ERMC and TERMR are present on the 3745 Model 17A only Note 1 When TPS 5 is installed a Bypass card 1 BPC1 is needed in location E if CADR 7 is present Note 2 STO may be STO4 4MB or STO8 8MB Note 3 CAL may be CAL6 for the CADS feature or CAL7 for the BCCA feature Chapter 4 3745 FRU Exchange 4 7 ...

Page 234: ...d with TPS Note 1 When TPS 5 is installed a Bypass card 1 BPC1 is needed in location E if CADR 7 is present Note 2 STO may be STO4 4MB or STO8 8MB Note 3 CAL may be CAL6 for the CADS feature or CAL7 for the BCCA feature 4 8 3745 Models 130 to 17A MIP ...

Page 235: ...FRU Exchange Location 01G A1 Figure 4 7 3745 Model 150 Basic Board Note STO may be STO4 4MB or STO8 8MB Chapter 4 3745 FRU Exchange 4 9 ...

Page 236: ...FRU Exchange Location 01G A1 Figure 4 8 3745 Model 160 Basic Board Note STO may be STO4 4MB or STO8 8MB 4 10 3745 Models 130 to 17A MIP ...

Page 237: ...nd Connectors A A A B B B C C C D D D E E E F G H 1 1 2 2 3 3 4 4 5 5 P C C M L A M P C D F A M C C M S C XO YO Location 01A Figure 4 9 3745 Models 130 150 160 and 170 MOSS Board Cards and Connectors Chapter 4 3745 FRU Exchange 4 11 ...

Page 238: ...change A A A B B B C C C D D D E E E F G H 1 1 2 2 3 3 4 4 5 5 P C C M L A M P C D F A M A C M S C XO YO Location 01A Figure 4 10 3745 Model 17A MOSS Board Cards and Connectors 4 12 3745 Models 130 to 17A MIP ...

Page 239: ...4 11 3745 LIC Unit Type 1 Board and Connectors for LIC Types 1 3 and 4 in Models 150 160 and 170 LIC Board Type 2 GND Customer Access Area Addressing Power Connect GND A B C D E F G H J K W Y Z L I C L I C L I C L I C L I C L I C L I C L I C Location 01L A1 01L A2 S MU X Figure 4 12 3745 LIC Unit Type 2 Board and Connectors for LIC Types 5 and 6 in Models 150 and 170 Chapter 4 3745 FRU Exchange 4 ...

Page 240: ...d Connectors for LIC Types 1 3 and 4 in Model 150 DMUX and SMUX Packaging Table 4 3 DMUX Packaging DMUX Id DMUX Location 1 or 2 01M A2B 3 or 4 01M A1B 9 or 10 01L A2B Table 4 4 SMUX Packaging SMUX Type SMUX Id SMUX Location SMUX A 5 01L A2B SMUX B 7 01L A1B 4 14 3745 Models 130 to 17A MIP ...

Page 241: ...20 21 22 23 24 25 26 27 28 29 30 31 D M U X D M U X D M U X 00 04 08 12 16 20 24 28 01 02 03 04 05 06 07 08 LIC Locations in Board 01M A2 Line Locations in Board 01M A2 for LICs 1 and 4 Line Locations in Board 01M A2 for LIC 3 A B C D E F G H J K Figure 4 14 3745 LIC Board 01M A2 Packaging Chapter 4 3745 FRU Exchange 4 15 ...

Page 242: ... for LICs 1 and 4 Line Locations in Board 01M A1 for LIC 3 A B C D E F G H J K 09 10 11 12 13 14 15 16 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 32 36 40 44 48 52 56 60 Figure 4 15 3745 LIC Board 01M A1 Packaging 4 16 3745 Models 130 to 17A MIP ...

Page 243: ...ne Locations in Board 01L A2 for LIC 3 A B C D E F G H J K 33 34 35 36 37 38 39 40 128 136 132 140 144 152 148 156 128 136 132 140 129 130 131 133 134 135 137 138 139 141 142 143 144 145 146 147 148 149 150 151 152 156 157 158 159 153 154 155 Figure 4 16 3745 LIC Board 01L A2 Packaging Chapter 4 3745 FRU Exchange 4 17 ...

Page 244: ... G H J K 65 64 67 66 69 68 71 70 73 72 75 74 77 76 79 78 Figure 4 17 3745 LIC Board 01L A2 Packaging LICs Type 5 S M U X A LIC Locations in Board 01L A1 A B C D E F G H J K 41 42 43 44 45 46 47 48 S M U X A Line Locations in Board 01L A1 A B C D E F G H J K 81 80 83 82 85 84 87 86 89 88 91 90 93 92 95 94 Figure 4 18 3745 LIC Board 01L A1 Packaging LIC type 5 4 18 3745 Models 130 to 17A MIP ...

Page 245: ...01L A2 A B C D E F G H J K 64 66 68 70 72 74 76 78 Figure 4 19 3745 LIC Board 01L A2 Packaging LICs Type 6 Low Speed S M U X A LIC Locations in Board 01L A1 A B C D E F G H J K 41 42 43 44 45 46 47 48 S M U X A Line Locations in Board 01L A1 A B C D E F G H J K 80 82 84 86 88 90 92 94 Figure 4 20 3745 LIC Board 01L A1 Packaging LICs Type 6 Low Speed Chapter 4 3745 FRU Exchange 4 19 ...

Page 246: ... 01L A2 A B C D E F G H J K 64 66 68 70 72 74 76 78 Figure 4 21 3745 LIC Board 01L A2 Packaging LIC Type 6 High Speed S M U X A LIC Locations in Board 01L A1 A B C D E F G H J K 41 42 43 44 45 46 47 48 S M U X A Line Locations in Board 01L A1 A B C D E F G H J K 80 82 84 86 88 90 92 94 Figure 4 22 3745 LIC Board 01L A1 Packaging LIC Type 6 High Speed 4 20 3745 Models 130 to 17A MIP ...

Page 247: ...08 09 10 11 12 13 14 15 D M U X D M U X D M U X 00 04 08 12 01 02 03 04 LIC Locations in Board 01M A2 Line Locations in Board 01M A2 for LICs 1 and 4 Line Locations in Board 01M A2 for LIC 3 A B C D E F G H J K Figure 4 23 3745 LIC Board 01M A2 Packaging Chapter 4 3745 FRU Exchange 4 21 ...

Page 248: ...0 D0 J 2 J1 J1 J 2 Pin 1 Pin 9 Pin 15 Pin 8 E S S 3 E S S 4 Figure 4 24 3745 Ethernet Lines Tailgate Table 4 5 3745 Ethernet Line Locations Line Location ELA 1060 01Q C0J1 3 1061 01Q C0J2 3 1062 01Q D0J1 4 1063 01Q D0J2 4 4 22 3745 Models 130 to 17A MIP ...

Page 249: ...Q J1 J 2 J 2 J1 Pin 1 Pin 18 Pi n 34 Pin 17 Pi n 50 Pi n 33 Figure 4 25 3745 High Speed Lines Tailgate Table 4 6 3745 High Speed Line Locations Line Location LA 1028 01Q C0J2 3 1029 01Q C0J1 3 1030 01Q D0J2 4 1031 01Q D0J1 4 Chapter 4 3745 FRU Exchange 4 23 ...

Page 250: ...lgate Location 01Q A0 Location 01Q B0 Figure 4 26 3745 Token Ring Tailgate Table 4 7 3745 Token ring Line Locations Line Location TRA 1088 01Q A0J1 1 1089 01Q A0J2 1 1090 01Q B0J1 2 1091 01Q B0J2 2 4 24 3745 Models 130 to 17A MIP ...

Page 251: ...28 3745 Channel Tailgate Details For more details see YZ052 Sheet 2 Table 4 8 Channel Interface Channel Interface A and Channel Interface B TPS Distrib ution Chart Basic Board Rear Position Tailgate CA Interface A or Interface B 01G H 01P 1 CA5 A 01G F 01P 2 CA6 A or CA5 B 01G D 01P 3 CA7 A 01G B 01P 4 CA8 A or CA7 B Chapter 4 3745 FRU Exchange 4 25 ...

Page 252: ...cation 01R A0 J1 J 2 J 3 Figure 4 29 3745 Models 1X0 Console Operator Tailgate Console Operator Tailgate for 3745 Model 17A PI N SI DE PIN 1 CONSOLE Location 01R A0 Figure 4 30 3745 Models 17A Console Operator Tailgate EPO Tailgate 4 26 3745 Models 130 to 17A MIP ...

Page 253: ...FRU Exchange Location 01S Figure 4 31 3745 EPO Chapter 4 3745 FRU Exchange 4 27 ...

Page 254: ...ry RED BLACK Connector 01C D1J1 J1 1 3 L E D Detail B 01C B1J1 EPO 4 5 6 1 2 3 Wiring Side Front View Rear View A1 C1 D1 A1 B1 D1 C1 B1 Batter y 1 2 4 J1 Location 01C Detail C 01C C1SW1 1 2 3 D C B A For Models 130 to 170 For Model 17A Figure 4 32 3745 Control Panel 4 28 3745 Models 130 to 17A MIP ...

Page 255: ...FRU Exchange Flexible Diskette Drive Location 01B A1 Figure 4 33 3745 Flexible Diskette Drive Hard Disk Drive 1 Location 01D A1 Figure 4 34 3745 Hard Disk Drive Chapter 4 3745 FRU Exchange 4 29 ...

Page 256: ...FRU Exchange Primary Power Box Location 01H Figure 4 35 3745 Primary Power Box Components 4 30 3745 Models 130 to 17A MIP ...

Page 257: ... T B 5 T B 6 Figure 4 36 3745 Power Supply 1 Components 3745 Power Supply Cross Reference Table 4 9 3745 Power Supply Cross Reference Power Supply Location Area Supplied PS1 01F Basic board MOSS board FDD and HDD LIC board 01M A1 LIC board 01M A2 LIC board 01L A1 LIC board 01L A2 PS2 01H Fans PCC Panel Chapter 4 3745 FRU Exchange 4 31 ...

Page 258: ...FRU Exchange Power Supply 2 Location 01H C2 C3 C1 R1 T1 CVT CP3 T B 1 K 2 J 3 F1 J6 SW1 CR1 CR2 Figure 4 37 3745 Power Supply 2 Components 4 32 3745 Models 130 to 17A MIP ...

Page 259: ...FRU Exchange Fan 1 Figure 4 38 3745 Fan 1 Components Fan 2 Figure 4 39 3745 Fan 2 Components Chapter 4 3745 FRU Exchange 4 33 ...

Page 260: ...that secure the extractor levers by sqeezing them together Refer to Figure 4 42 on page 4 35 13 If the card to be exchanged is a CAL or a STO ensure that the new card is identical with the previous one for STO there are two types of cards STO4 for 4MB and STO8 for 8MB For CAL there are two types of cards CAL6 for CADS feature and CAL7 for BCCA feature 14 Exchange the card re install the crossover ...

Page 261: ...3745 FRU Exchange Procedure Front View Figure 4 41 Covers Spri ng Figure 4 42 Shipping Springs Chapter 4 3745 FRU Exchange 4 35 ...

Page 262: ... Select Out Bypass switch to normal 29 Switch CB1 ON 30 Close the front door 31 Power the 3745 ON 32 Referring to Chapter 3 How to Run 3745 Diagnostics on page 3 1 run the same diag nostic in ODG that you ran before you exchanged the FRU Go to Action to Take After a Diagnostic Run or an FRU Exchange on page 4 99 Channel Tail Gate Rear Figure 4 43 Channel Tailgate Location Table 4 10 Select Out Swi...

Page 263: ...Adapter option and click on OK 43 The Controller Repair Message window is displayed Perform the following steps before clicking on OK a Locate the card refer to Figure 4 10 on page 4 12 b Disconnect the cable attached to the card c Attention Use the ESD kit and procedures d Loosen the two thumbscrews and remove the card e Install the new card and tighten the two thumbscrews f Reconnect the cable t...

Page 264: ...he retainer at the bottom of the board one screw must be loosened 11 Remove the DCREG card in position E F or G H of row Z Refer to Figure 4 5 on page 4 7 Figure 4 6 on page 4 8 or Figure 4 7 on page 4 9 Figure 4 45 Basic Board and CB1 Locations Installation Procedure 1 Install the new DCREG card 2 Re install the retainer 3 Re install the cards 4 Replace the basic board cover 5 Set all the Select ...

Page 265: ...crews must be removed 1 Two types of DMUX cover exist according to the board location 4 For the DMUX location refer to Figure 4 48 on page 4 40 The thumb screw color of the DMUX is white 5 Refer to Figure 4 49 on page 4 40 Note the DMUX cables locations then remove them 6 Unfasten the thumb screw holding the DMUX cassette to the board 7 Remove the DMUX cassette Figure 4 46 Location of the LIC Boar...

Page 266: ...th the two screws Refer to Figure 4 47 on page 4 39 5 Close the rear door 6 Referring to Chapter 3 How to Run 3745 Diagnostics on page 3 1 run the same diag nostic that you ran before you exchanged the FRU Go to Action to Take After a Diag nostic Run or an FRU Exchange on page 4 99 Note If exchanging the DMUX does not solve the problem you should test the voltage levels at the DMUX test points If ...

Page 267: ...ot pluggable there is no need to power OFF 1 Open the rear door 2 For the board location refer to Figure 4 50 3 Remove one of the SMUX covers Refer to Figure 4 51 two screws must be removed 1 Figure 4 50 Location of the LIC Boards Type 2 Figure 4 51 SMUX Cover Chapter 4 3745 FRU Exchange 4 41 ...

Page 268: ...sent 6 Remove the flat cable 2 if installed which connects the two SMUXs if two LIC boards type 2 are present in the machine This cable may be absent in spite of the presence of the two boards 7 Unfasten the thumb screw holding the SMUX cassette to the board 8 Remove the SMUX cassette L I C L I C L I C L I C L I C L I C L I C L I C A B C D E F G H J K Figure 4 52 SMUX Location Figure 4 53 SMUX Lin...

Page 269: ...Take After a Diag nostic Run or an FRU Exchange on page 4 99 3 Country XMIT Level Sliding Switches leased lines in dBm 1 2 3 4 ON Canada Greece Push Ireland U S A ð 5 and other 5 AP APG countries 1 ON 2 ON OFF 3 ON ON Push 4 ON 5 ON ON Chile and other 6 ON ON E M E A countries 7 ON ON ON 8 ON Hong Kong 9 ON ON Denmark Finland 1ð ON ON Iceland Italy Sweden 11 ON ON ON 12 ON ON Australia U K 13 ON O...

Page 270: ...tch W X Y BPS 19200 9600 V24 BPS 56000 V35 Figure 4 55 LIC 6 Installation Procedure 1 If you are working with a LIC type 6 refer to Figure 4 55 note the position of the line speed switch then set the line speed switch of the new LIC accordingly 2 Install the new LIC cassette 3 Fasten the thumb screw holding the LIC cas sette to the board Finger strength is enough Do not use tools 4 If a LIC 5 or 6...

Page 271: ...Exchange on page 4 99 GND Customer Access Area Addressing Power Connect GND A B C D E F G H J K W Y Z L I C L I C L I C L I C L I C L I C L I C L I C MUX Figure 4 56 LIC Board Type 1 and 2 Figure 4 57 LIC Board Type 3 Chapter 4 3745 FRU Exchange 4 45 ...

Page 272: ...o Figure 4 58 6 Open the control panel door one screw must be removed 7 Remove the MOSS right cover three screws must be removed 1 Refer to Figure 4 59 8 Refer to Figure 4 58 and to Figure 4 60 on page 4 47 then remove from the MOSS board the cable going to the control panel Y0 D1 9 Release the cable from its securing points Refer to Figure 4 61 on page 4 47 and do the following Figure 4 58 Panel ...

Page 273: ... 2 Re install the panel cover with the three screws 2 3 Re install the cable in its path and reconnect it to the MOSS board 4 Re install the MOSS right cover with the three screws 1 5 Close the control panel door with one screw 6 Switch CB1 ON 7 Close the front door 8 Press Power On on the control panel 9 Referring to Chapter 3 How to Run 3745 Diagnostics on page 3 1 run the same diag nostic in OD...

Page 274: ...1 Figure 4 63 Battery Location 5 Battery disposal must be performed according to the instruction on the battery case Reporting Update the battery exchange record as follows Using the 3745 console type POS on any dis played screen selection area for Power Ser vices Screen Press SEND The Power Services Screen is displayed Refer to Figure 4 64 on page 4 49 If a MOSS console function is in process pre...

Page 275: ...TER 1 POWER DUMP 2 BATTERY CHANGE ACKNOWLEDGE F1 END F2 MENU2 F3 ALARM F6 QUIT á ñ Figure 4 64 Power Services Screen à ð CUSTOMER ID 3745 SERIAL NUMBER CCU A PROCESS MOSS ALONE X71 ðAð8ðð RUN BYP IOC CHK STOP CCU CHK X72 ðBC8ðð ð3 ð1 87 ð1 2 FUNCTION ON SCREEN POWER SERVICES CONFIRM THAT THE BATTERY HAS BEEN CHANGED Y N F1 END F2 MENU2 F3 ALARM F6 QUIT á ñ Figure 4 65 Acknowledge Screen Chapter 4 ...

Page 276: ...ame 8 Slide the Fan 1 assembly out Installation Procedure 1 Install the new Fan 1 in the frame and fasten it with the screw 1 2 Reconnect the air flow detector cable and the power cable to Fan 1 3 Switch CB1 ON 4 Close the front door 5 Press Power On on the control panel 6 Referring to Chapter 3 How to Run 3745 Diagnostics on page 3 1 run the same diag nostic in ODG that you ran before you exchang...

Page 277: ...me 8 Slide the Fan 2 assembly out Installation Procedure 1 Install the new Fan 2 in the frame and fasten it with the two screws 1 2 Reconnect the air flow detector cable and the power cable to Fan 2 3 Switch CB1 ON 4 Close the front door 5 Press Power On on the control panel 6 Referring to Chapter 3 How to Run 3745 Diagnostics on page 3 1 run the same diag nostic in ODG that you ran before you exc...

Page 278: ... Press Validate 3 Press Service until 1 Maintenance 1 is dis played in the service window Figure 4 70 FDD and CB1 Location 4 Press Validate 5 Disable the MOSS area as follows if NCP is running in the 3745 a Invoke Menu 2 See PF key line b In Menu 2 type MOF in the selection area for MOSS OFFLINE c Press SEND d MOSS OFFLINE is displayed 6 Open the front door 7 Before exchanging the FDD check the vo...

Page 279: ...e the menu 1 see PF key line b In menu 1 type DIF in the selection area for Disk Function c Press SEND d The Disk Function Screen is displayed e Type 8 the in selection area for Power OFF Disk Diskette Driver f Press SEND g If DISK DISKETTE DRIVES CONCUR RENT MAINTENANCE ENTERED is dis played go to Step 9 on page 4 54 h If DISK DISKETTE DRIVES CONCUR RENT MAINTENANCE CANCELLED is displayed procede...

Page 280: ...SS board covers 1 seven screws must be removed 2 11 Refer to Figure 4 73 12 Locate the FDD 3 13 Remove the two cables 4 at the back of the FDD 14 Remove the four securing screws from the assembly 5 15 Slide the FDD assembly out Figure 4 72 MOSS Covers P Figure 4 73 FDD Removal 4 54 3745 Models 130 to 17A MIP ...

Page 281: ...o run MOSS diag nostics and complete a MOSS IML A suc cessful completion will result in a code F0E F0F or 000 If any other code is displayed an error was detected See 3745 Control Panel Codes on page 1 15 9 Remove the primary diskette from the FDD 10 Close the front door 11 Referring to Chapter 3 How to Run 3745 Diagnostics on page 3 1 run the same diag nostic that you ran before you exchanged the...

Page 282: ...on your 3745 icon 8 In the 3745 Menu window double click on the MOSS Console option 9 Disable the MOSS area as follows a Call Menu 2 b Type MOF on the selection line c Press SEND d MOSS OFFLINE is displayed 10 Open the front door 11 Remove power as follows a Invoke Menu 1 see PF key line b In Menu 1 type DIF in the selection area for Disk Functions c Press SEND d The Disk Functions Screen is displ...

Page 283: ...15 Locate the HDD 1 16 Remove the three cables and the ground wire if any from the drive 2 17 Unfasten the HDD assembly 3 from the frame Two screws 4 must be removed 18 Slide the HDD assembly out 3 19 Remove the four screws 5 which maintain the HDD to the assembly bracket Figure 4 76 HDD Removal Chapter 4 3745 FRU Exchange 4 57 ...

Page 284: ... 14 14 Install the primary backup diskette in the FDD 15 At the control panel select Service Mode 1 or 2 and press Validate 16 Press Function on the control panel until 9 Load from Diskette is displayed in the func tion window 17 Press Validate Note This action will also run MOSS diag nostics and complete a MOSS IML A suc cessful completion will result in a code F0E F0F or 000 If any other code is...

Page 285: ...n troller Service Function SY33 2069 to Initialize the disk Restore the disk from the backup diskettes Follow the prompt screens until Disk correctly restored is displayed Then power OFF the 3745 When these actions are completed a MOSS IML from the HDD will have been executed Note This action will also run MOSS diag nostics and complete a MOSS IML A suc cessful completion will result in a code F0E...

Page 286: ...n 8 ð1D A1J1 Control O O ð1D A1J3 O Power O ð1D A1J4 Frame Ground Figure 4 79 HDD Connectors and Jumpers o o Position 1 o o o o ð1D A1J2 o o Data o o Position 5 ð1D A1J1 Control O O ð1D A1J3 O Power O ð1D A1J4 Frame Ground Figure 4 80 HDD Connectors and Jumpers 4 60 3745 Models 130 to 17A MIP ...

Page 287: ... TERMC Release the retainer at the bottom of the board one screw must be loosened Then remove the TERMC card from row Z Refer to Figure 4 4 on page 4 6 or Figure 4 5 on page 4 7 b For TERMR Remove the TERMR card from row Y Refer to Figure 4 4 on page 4 6 or Figure 4 5 on page 4 7 Figure 4 81 Basic Board and CB1 Locations Installation Procedure 1 Install the new terminator card 2 Re install the ret...

Page 288: ...tch CB1 OFF Refer to Figure 4 82 Figure 4 82 CB1 Location 5 Remove the grid of the basic board four screws must be removed Refer to Figure 4 83 6 Remove the retainer which holds the termi nator card to the board one screw must be removed 7 Remove the suspected terminator card Refer to Figure 4 84 Rear Basi c Board Grid Figure 4 83 Basic Board Grid Figure 4 84 Terminator Card Locations 4 62 3745 Mo...

Page 289: ... 4 Close the rear door 5 Switch CB1 ON 6 Close the front door 7 Press Power Off on the Control panel 8 Referring to Chapter 3 How to Run 3745 Diagnostics on page 3 1 run the same diag nostic in ODG that you ran before you exchanged the FRU 9 Go to Action to Take After a Diagnostic Run or an FRU Exchange on page 4 99 Chapter 4 3745 FRU Exchange 4 63 ...

Page 290: ...the basic board Loosen the two screws and lift up the cover b Attention Use the ESD kit and proce dures c Locate the related EAC card Refer to Figure 4 87 on page 4 65 d Remove the three non polarized top card connector from positions W X and Y Refer to Figure 4 89 on page 4 65 e Disconnect the two cable ground wires from the board f Withdraw the EAC card until the line cable J1 on the component s...

Page 291: ...Exchange Procedure ELA1 ELA2 CO D0 Tailgate 01Q Basic Board 01G A1 Figure 4 87 ESS Tailgate and Basic board Figure 4 88 ESS Cables Card CSP Card EAC W X Y J1 Figure 4 89 EAC Card Chapter 4 3745 FRU Exchange 4 65 ...

Page 292: ...EAC card 6 Replace the three top card connectors 7 Reconnect the external cable on the tailgate connector 8 Reinstall the cover of the Basic board 9 Close the rear door 10 Switch CB1 ON 11 Close the front door 12 Press Power On on the control panel 13 Referring to Chapter 3 How to Run 3745 Diagnostics on page 3 1 run the same diag nostic in ODG that you ran before you exchanged the FRU 14 Go to Ac...

Page 293: ...d do the following 8 At the Primary power box remove the power cable going to PS1 2 9 Remove the cover which protects TB1 to TB4 two screws must be removed 10 Remove the cover which protects TB5 and TB6 two screws must be removed 11 Verify that on each side of the PS1 the power cables are labeled according to their positions If not done label them 12 Remove the cables from the PS1 13 Remove the tw...

Page 294: ...l the cover which protects TB5 and TB6 with two screws Refer to Figure 4 93 6 Re install PS1 cover with the 2 screws 1 7 At the primary power box reconnect the PS1 power cable 2 8 Switch CB1 ON 9 Close the front and the rear door 10 Press Power On on the control panel 11 Referring to Chapter 3 How to Run 3745 Diagnostics on page 3 1 run the same diag nostic in ODG that you ran before you exchanged...

Page 295: ...ure 4 96 on page 4 70 8 Disconnect the main power cable from outlet J3 9 Release the ground wire 1 from the frame 10 At the front and rear sides of the primary power box verify that the cables are labeled according to their positions If they are not label them Then remove all the cables 11 Remove the four screws 2 which secure the primary power box to the frame 12 Slide the primary power box out a...

Page 296: ...3745 FRU Exchange Procedure Figure 4 95 Cable Locations on Primary Power Box Figure 4 96 PS2 in Primary Power Box 4 70 3745 Models 130 to 17A MIP ...

Page 297: ...nect the three cables 7 and remove the ground wire from the DC DC converter connector 9 19 Remove the five screws 8 which maintain the PS2 onto the primary power box 20 Remove the PS2 Figure 4 97 PS2 and Primary Power Box Assembly Chapter 4 3745 FRU Exchange 4 71 ...

Page 298: ...en it with the four screws 2 6 Reconnect the ground wire 1 to the frame 7 Reconnect all the cables in their proper posi tion at the front and rear sides of the primary power box 8 Reconnect the main power cable in outlet J3 9 Set ON the Customer power supply switch related to the 3745 and remove the safety panel installed previously 10 Switch CB1 ON 11 Close the front door and the rear door 12 Pre...

Page 299: ...EPO Refer to Figure 4 98 and to Figure 4 99 7 Refer to Figure 4 100 and to Figure 4 101 on page 4 74 8 Disconnect the main power cable from the outlet J3 9 At the front side and at the rear side of the primary power box verify that the cables are labeled according to their positions If they are not label them Remove all the cables 10 Release the ground wire 1 from the frame 11 Remove the four scre...

Page 300: ...er box out and place it in a safe working area 13 Remove the four screws 3 which secure the PS2 cover 14 Remove the PS2 cover 4 Figure 4 100 Cables on Primary Power Box Figure 4 101 Primary Power Box and PS2 Cover Removal 4 74 3745 Models 130 to 17A MIP ...

Page 301: ...cedure 15 Refer to Figure 4 102 16 Disconnect the cable 7 from the PS2 17 Remove the four screws 8 which secure the EPO plate to the frame Remove the EPO assembly 9 Figure 4 102 EPO Assembly Chapter 4 3745 FRU Exchange 4 75 ...

Page 302: ...roper posi tion at the front side and at the rear side of the primary power box 7 Reconnect the main power cable in outlet J3 8 Set the Customer power supply switch to ON and remove the safety panel previously installed panel 9 Switch CB1 ON 10 Close the front and rear door 11 Press Power On on the control panel 12 Referring to Chapter 3 How to Run 3745 Diagnostics on page 3 1 run the same diag no...

Page 303: ...ws 2 and lift up the cover 8 remove the 2 MOSS board covers 3 seven screws must be removed 4 9 Remove the basic board grid four screws must be removed Refer to Figure 4 105 on page 4 78 10 At the channel tailgate set all the select out switches to bypass if any channel adapter is installed 11 At the PS1 remove the cover of the four FDS cables two screws must be removed Dis connect these four cable...

Page 304: ...hange Procedure Front View Figure 4 104 Basic Board and MOSS Covers Rear Basi c Board Grid Figure 4 105 Basic Board Grid Figure 4 106 FDS and Multivoltage Cable Locations on the PS1 4 78 3745 Models 130 to 17A MIP ...

Page 305: ...ectors 19 Verify that the cards and the cables from the cards are labeled according to their positions if they are not label them Unplug the cables from the cards then remove the cards and store them in a safe place do not remove the horizontal cards in row Z they will be removed later 20 At the rear side of the board remove the channel tailgate cables if a channel adapter is installed 21 Remove t...

Page 306: ...re them in a safe place 26 Remove the two screws 7 which hold the two ground FDS cables in the rack assembly 27 Disconnect the cables and remove them with the retainer 28 At the front side of the board remove the retainer at the bottom of the board row Z one screw must be removed 29 Remove the DCREG cards if they are present Retainer Rack Assembly Terminator Cards Figure 4 110 Basic Board Cables 4...

Page 307: ...ure 30 Remove the six screws 8 which secure the board assembly to the rack assembly Refer to Figure 4 111 31 Remove the board assembly Board Assembly Rack Assembly Figure 4 111 Basic Assembly 1 Chapter 4 3745 FRU Exchange 4 81 ...

Page 308: ... which hold the stiffener to the board refer to Figure 4 112 33 Remove the stiffener 34 Remove the four screws 1ð which hold the board to the ASM gate refer to Figure 4 112 35 Remove the board Figure 4 112 Basic Assembly 2 4 82 3745 Models 130 to 17A MIP ...

Page 309: ...dapter is installed reconnect the channel tailgate cables tot the rear side of the board 12 Attention Use the ESD kit and procedures 13 Install the cards into their correct location according to their labels If you have suspi cions about the locations refer to Figure 4 4 on page 4 6 to Figure 4 5 on page 4 7 or to Figure 4 6 on page 4 8 14 Install the cross over connectors and cables If you have s...

Page 310: ...stomer that the 3745 is to be powered OFF 2 Press Power Off on the control panel 3 Open the front and rear door 4 Switch CB1 OFF Refer to Figure 4 114 Figure 4 114 CB1 Location 5 Locate the board to be exchanged Refer to Figure 4 115 Figure 4 115 LIC Board Type 1 Locations 4 84 3745 Models 130 to 17A MIP ...

Page 311: ... Procedure 6 Remove one of the DMUX covers Refer to Figure 4 116 7 Two screws must be removed 1 Two kinds of DMUX cover exist according to the LIC board location Figure 4 116 DMUX Cover Chapter 4 3745 FRU Exchange 4 85 ...

Page 312: ...abeled according to their positions If they are not label them Then remove the LIC cables 12 Note the type and locations of the LICs The LIC type is indicated by the color of the thumb screw Figure 4 117 LIC Locations LIC Board Address Switches LIC Type Thumb Screw Location 5 to 1 Color 01L A1 00011 LIC type 1 Brown 01M A2 00000 LIC type 3 Blue 01L A2 00010 LIC type 4A Green LIC type 4B Green DMUX...

Page 313: ... same board address as you noted during the board removal 2 Refer to Figure 4 118 Mount the new LIC board assembly in place and secure it with the four screws 3 3 Refer to Figure 4 117 on page 4 86 Recon nect the flat power cable 2 4 Attention Use the ESD kit and procedures Install the LICs and DMUX into their proper positions and fasten the thumb screws holding them to the board Finger strength i...

Page 314: ... Press Power Off on the control panel 3 Open the front door and the rear door 4 Switch CB1 OFF Refer to Figure 4 119 5 Locate the board to exchange Refer to Figure 4 121 on page 4 89 6 Remove the SMUX covers Refer to Figure 4 120 four screws must be removed 1 Figure 4 119 CB1 Location Figure 4 120 SMUX Cover 4 88 3745 Models 130 to 17A MIP ...

Page 315: ...MUXB if SMUXA and the flat cable 2 are present 9 Remove the flat cable 2 if installed which connects the two SMUXs if two LIC boards Type 2 are present in the machine These cable may be absent in spite of the presence of the two boards Figure 4 121 LIC Board Type 2 Locations Figure 4 122 SMUX Link and Cable Chapter 4 3745 FRU Exchange 4 89 ...

Page 316: ...f the LICs 13 Attention Use the ESD kit and procedures Remove the LICs and the SMUX by unfas tening the thumb screws holding them to the board 14 Refer to Figure 4 123 and Figure 4 124 15 Disconnect the power cables 3 from the LIC board and remove the screw and washer keeping ground strap to the frame 7 16 Remove the four screws 4 holding the board assembly to the frame 17 Remove the LIC board 5 a...

Page 317: ... Attention Use the ESD kit and procedures Install the LICs and SMUX into their proper positions and fasten the thumb screws holding them to the board Finger strength is enough Do not use tools 9 Install the LIC cables on the LICs 10 Refer to Figure 4 122 on page 4 89 11 Install the serial link cable if any on the SMUX 12 Install the flat cable if any between the two SMUXs 13 Refer to Figure 4 120 ...

Page 318: ...ress Power Off on the control panel 3 Open the front door 4 Switch CB1 OFF Refer to Figure 4 125 5 Locate the board Refer to Figure 4 125 6 Remove the covers of the MOSS board 1 seven screws must be removed 2 Refer to Figure 4 126 Figure 4 125 MOSS Board and CB1 Locations 8 Figure 4 126 MOSS Board Covers 4 92 3745 Models 130 to 17A MIP ...

Page 319: ...labelled according to their positions If they are not label them 10 Remove the cassettes and store them in a safe place 11 Verify that the cables are labeled according to their position If they are not label them 12 Remove all the cables from the board Figure 4 127 MOSS Board Cards and Cables Chapter 4 3745 FRU Exchange 4 93 ...

Page 320: ...he frame Refer to Figure 4 128 Remove the enclosure and place it in a safe working place 14 Remove the 12 screws 4 which hold the MOSS board on the stiffener Refer to Figure 4 128 Remove the MOSS board St i ffener Chassis Assembly Board Figure 4 128 MOSS Board Enclosure 4 94 3745 Models 130 to 17A MIP ...

Page 321: ...igure 4 128 on page 4 94 3 Attention Use the ESD kit and procedures 4 Reconnect the cables and the cassettes in their correct location according to their labels Refer to Figure 4 127 on page 4 93 5 Install the covers of the MOSS board with the 7 screws 2 6 Switch CB1 ON 7 Close the front door 8 Press Power On on the control panel 9 Run all diagnostics 10 Go to Action to Take After a Diagnostic Run...

Page 322: ...nnel tailgate connector to be removed 9 In order to allow the customer to use the channel during the repair time you must connect the cables together or to the termina tors 10 Remove the two screws which maintain the channel tailgate connector See note 1 11 At the Basic board rear side disconnect the corresponding flat cables by loosening the retention screw These parts are fragile Handle them wit...

Page 323: ...ly in the channel tailgate rack 2 Connect the flat cables to the basic board rear side Ensure that the connector is fully plugged before securing the screw The retention screw is not designed to achieve the connection 3 Hold the channel tailgate connector with the two screws 4 If the customer has restarted the channel ask him to disable this channel again 5 Reconnect the channel bus and tag cables...

Page 324: ...wo screws 8 Close the rear door 9 Switch CB1 ON 10 Close the front door 11 Press Power On on the control panel 12 Run the channel wrap test on each channel Refer to How to Run the Channel Wrap Test on page 3 25 13 Go to Action to Take After a Diagnostic Run or an FRU Exchange on page 4 99 4 98 3745 Models 130 to 17A MIP ...

Page 325: ...a message for manual intervention Yes No 004 Follow the instructions given by the diagnos tics Go back to this procedure according to the result 005 Was the diagnostic result obtained before any FRUs were exchanged Yes No 006 Go to Step 025 on page 4 100 007 Step 007 continues 007 continued Did the diagnostic detect a failure Yes No 008 Go to Step 018 on page 4 100 009 Was the failure other than u...

Page 326: ...nstalled VI VJ and VK if both types of wrap plugs are installed Refer to How to Run Internal Function Tests on page 3 9 Did the diagnostics run free of error Yes No 021 Go to Step 013 on page 4 99 022 Step 022 continues 022 continued Is the FRU you were processing the last FRU called for the error Yes No 023 You have an intermittent error or an error not detected by this diagnostic Continue using ...

Page 327: ...tic and Area Yes No 042 Step 042 continues 042 continued Follow the 3745 FRU List on page 1 53 043 Go to Exchange Precautions on page 4 1 for the next FRU called 044 Check what you have done Cards correctly installed Cables correctly plugged Crossovers correctly located and oriented Switches in correct position Run the diagnostics again IML or any other action you were asked after FRU exchange Was...

Page 328: ...ustomer operation and that all call information is recorded 1 Replace any cables removed 2 Check the battery voltage and exchange it if necessary 3 Do all the actions that apply in the following list If You Have What You Should Do Exchanged all the FRUs that were identified for an intermittent problem or a problem not detected by the diag nostics tentative repair which can be unsuccessful Use the ...

Page 329: ...wrap plug is removed and replaced by the normal cable If you Have What you Should Do Been working on the channels area in Concurrent Diagnostic mode Restore the adapters back to NCP using the channel service screen Refer to CA Restore Procedure on page 4 105 Been working on the TSS HPTSS or ESS adapter area in concurrent diag nostic mode Remove all wrap plugs installed during this service call Rep...

Page 330: ... system is not available to load the NCP into the CCU return the console to maintenance mode and IPL the CCU one step at a time At the beginning of phase 4 IPL stop with phase 4 displayed verify that the message SCANNER s not IMLED xxxx is not displayed Continue to end of phase 4 Disabled some channels Ask the customer to Re enable the channels using the CID screen Put the channels online from the...

Page 331: ...een TRA Reconnect Procedure For this procedure you may wish to refer to Figure 1 6 on page 1 67 Figure 1 8 on page 1 68 and Figure 1 7 on page 1 67 1 On the 3745 console invoke Menu 3 See PF key line 2 In Menu 3 type TRS in the selection area for TRSS services 3 Press SEND 4 The TRSS Function Selection Screen is displayed 5 Type 1 in the selection area for TRA Selection Screen 6 Press SEND 7 The T...

Page 332: ...CE leaving procedure 4 106 3745 Models 130 to 17A MIP ...

Page 333: ...re configuration and the control program generation The customer has made some software changes A PTF has been incorrectly applied A PTF exists for the problem but has not been applied The following table shows where to find useful information in case of a suspected control program error Information Where to Find It Customer procedures for diagnosis ACF SSP Diagnosis Reference How to perform contr...

Page 334: ...on SY33 2069 How to save restore and format the MOSS hard disk drive IBM 3745 Communication Controller Service Function SY33 2069 How to dump a MOSS IBM 3745 Communication Controller Service Function SY33 2069 Scanner Microcode Maintenance Aids The following table shows where to find useful information in case of a suspected scanner microcode error Information Where to Find It MCF IBM 3745 Communi...

Page 335: ...10 V 1 6406000 PT3 TPAM Acc kit 1 83X9300 TPLM 1 1749290 Display 1 1749270 Digital voltmeter 1 8309874 or 8496278 EIA breakout panel 1 453637 One of the following oscilloscope 1 Tektronix 454 459559 Tektronix 475 453215 Tektronix 2235 6428880 Tektronix 2465 A 8309847 High voltage probes 2 453698 ESD Kit Part Name Part Nbr ESD kit 6428316 This kit contains ESD mat 6428274 Wristband small size 64281...

Page 336: ...950 Netherlands 1 6162948 Switzerland 1 66X0748 U K 1 65X8069 U S A Canada 1 66X0807 The following tools are shipped when a 3746 900 is installed in the machine ESCON wrap plug 1 5605670 TIC 3 wrap plug 1 6165899 Filler dummy card 1 2733278 LIC11 wrap plug 1 58G9425 LIC12 wrap plug for X 21 1 58X9354 LIC12 wrap plug for V 35 1 58X9349 LIC16 wrap plug 1 57G8097 Wrap plugs for testing ARCs and cable...

Page 337: ... Only for LIC Type 5 The following other B commands can be used by the CE for miscellaneous actions B 100 Reload default configuration B 555 Address a remote modem using the modem serial number to change some parameters B 666 Increase the time out from 30 seconds to 10 minutes B 703 704 705 CO CS functions allows remote commands B 730 Send a 1004 Hz tone on telephone line Manual Tests The followin...

Page 338: ...Maintenance Aids A 6 3745 Models 130 to 17A MIP ...

Page 339: ...Guide Connection and Integration Guide Advanced Operations Guide Wiring Diagrams YZ Pages Product support trained CE PST CE Hardware CE also able to determine and fix problems in the microcode Also called CE2 2nd Level CE CE Phase 2 Specialist Support Same as PT CE plus Hardware Maintenance Reference Diagnostic Descriptions Principles of Operation Hardware Central Service HCS may include Dispatche...

Page 340: ...n library Evaluating and Configuring GA33 0138 IBM 3745 Communication Controller Models 130 150 and 170 Introduction Gives an introduction about the IBM Models 130 to 170 capabilities including Model 160 For Model 17A refer to the Overview GA33 0180 GA33 0180 IBM 3745 Communication Controller Models Aò IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Overview Gives an overview of connect...

Page 341: ... 3745 Communication Controller All Modelsó IBM 3746 Nways Multiprotocol Controller Model 900 Connection and Integration Guideñ Contains information for connecting hardware and integrating network of the 3745 and 3746 900 after installation SA33 0416 Line Interface Coupler Type 5 and Type 6 Portable Keypad Display Migration and Integration Guide Contains information for moving and testing LIC types...

Page 342: ...uter SA33 0097 IBM 3745 Communication Controller All Modelsó Advanced Operations Guideñ Provides instruction for advanced operations and testing using the 3745 MOSS console On line Information Controller Configuration and Management Application Provides a graphical user interface for configuring and managing a 3746 APPN HPR Network Node and IP Router and its resources Is also available as a stand ...

Page 343: ...l Controller Models 900 and 950 SA33 0175 IBM 3745 Communication Controller Models Aò IBM 3746 Expansion Unit Model 900 IBM 3746 Nways Multiprotocol Controller Model 950 Alert Reference Guide Provides information about events or errors reported by alerts for IBM 3745 Communication Controller Models Aò IBM 3746 Nways Multiprotocol Controller Models 900 and 950 CD ROM Bibliography SK2T 6012 IBM Netw...

Page 344: ...ideñ Provides instructions for installing or relocating the IBM 3745 Models 1X0 and 17A SY33 2114 IBM 3746 Nways Multiprotocol Controller Model 900 Installation Guideò Provides instructions for installing or relocating the IBM 3746 Model 900 SY33 2116 IBM 3746 Nways Multiprotocol Controller Model 900 Service Guideò Provides procedures for isolating and fixing the IBM 3746 Model 900 prob lems SY33 ...

Page 345: ...e Referenceñ Provides in depth hardware reference information on the IBM 3745 Models 1X0 and 17A Also valid for the 3745 Model 17A On line Information Hardware Maintenance Referenceõ Provides in depth hardware reference information on the 3746 Model 900 SY33 2075 IBM 3745 Communication Controller All Modelsö External Cable Referencesñ Provides references to console and line cables used for connect...

Page 346: ...4 IBM Networking Softcopy Collection Kit Allows service manuals consulting via CD ROM viewer EMEA version ZK2T 8187 IBM Networking Softcopy Collection Kit Allows service manuals consulting via CD ROM viewer US version ñ Documentation shipped with the 3745 ò Documentation shipped with the 3746 900 ó 3745 Models 17A to 61A ô Documentation shipped with the processor õ Product integrated information ö...

Page 347: ...2062 7868 Guide to Operation GA33 0134 5822 10 Guide to Operation GA33 0118 5822 18 Guide to Operation GA33 0136 5858 Guide to Operation GH11 3027 5858 Maintenance Information and Parts Catalog SY12 8246 Link Problem Determination Aid SY33 2064 Power Supply and Telecommunication Connections GA33 0054 7855 Guide to Operation GA33 0160 IBM 7857 Modem Guide to Operation GA13 1839 IBM Asynchronous SDL...

Page 348: ...t with the IBM Support Center to resolve a problem Procedures in these manuals describe how to Determine whether the problem is in NCP Use relevant information to describe the problem Gather appropriate documentation about the problem Report the problem to the IBM Support Center In addition it includes detailed descriptions of how to use the programming tools available with NCP and SSP NCP and EP ...

Page 349: ...controller bus and service adapter CBP controller bus and service processor CBTRA controller bus and token ring adapter CBx FRU name of circuit breaker number x CCITT Comite Consultatif International Telegraphique et Telephonique CCU central control unit CCW channel command word CD carrier detector signal CDF configuration data file CDG concurrent diagnostic CDS configuration data set NCP EP CE cu...

Page 350: ...ontrol unit interface that uses optical cables as a transmission medium ESCP ESCON channel processor A communi cation controller hardware unit which pro vides the channel data link control for the ESCON channel adapter ESS Ethernet sub system ETG Ethernet tail gate FAN1 FRU name of the power supply box fan FAN2 FRU name of the logic box fan FCC Federal Communications Commission FDD FRU name of the...

Page 351: ...x MCT machine configuration table MDOR MOSS data operand register MES miscellaneous equipment specification MHz megahertz min minute MIO MOSS input output MIOC MOSS I O control bus MIP Maintenance Information Procedures MLA MOSS LAN adapter mm millimeter MMIO memory mapped input output MOSS maintenance and operator subsystem MOSS E maintenance and operator subsystem extended MPC FRU name of the MO...

Page 352: ...reference code STO FRU name of the storage card SVC supervisor call SWx FRU name of switch number x T transmit signal TA tag address TCM 1 thermally controlled module 2 trellis coded modulation TD 1 tag data 2 transmitted data signal TERMC FRU name of the terminator channel signals card IOC TERMD FRU name of the DMA terminator card TERMI FRU name of the IOC terminator card TERMR FRU name of the te...

Page 353: ... wire lobe cable connecting token ring adapters to token ring access units XI X 25 SNA interconnection XID exchange identification X 21 CCITT X 21 recommendation X 25 CCITT X 25 recommendation List of Abbreviations X 5 ...

Page 354: ...Abbreviation X 6 3745 Models 130 to 17A MIP ...

Page 355: ...ion because of certain network restrictions but must ensure the received data stream is the same as the transmitted data stream communication controller A communication control unit that is controlled by one or more programs stored and executed in the unit Examples are the IBM 3705 IBM 3725 3726 IBM 3720 and IBM 3745 communication scanner processor CSP The processor of a scanner communication subs...

Page 356: ...e IBM Operator Console that is used to operate and service the communication con troller CC through the MOSS Optionally an alternate console may be installed up to 120 m from the CC or a remote console may be connected to the CC through the switched network scanner A device that scans and controls the trans mission lines Also called line adapter selector channel An I O channel designed to operate ...

Page 357: ...omments concerning this book We will greatly appreciate them and will consider them for later releases of the present book If you prefer sending comments by FAX or electronically use FAX 33 4 93 24 77 97 E mail FRIBMQF5 at IBMMAIL IBM Internal Use LGERCF at LGEPROFS Internet rcf_lagaude vnet ibm com In advance thank you Your comments Name Address Company or Organization Phone No ...

Page 358: ...s We d Like to Hear from You SY33 2070 09 IBM Fold and Tape Please do not staple Fold and Tape PLACE POSTAGE STAMP HERE IBM France Centre d Etudes et Recherches Service 0798 BP 79 06610 La Gaude France Fold and Tape Please do not staple Fold and Tape SY33 2070 09 ...

Page 359: ......

Page 360: ...IBM Part Number 03F5017 Printed in Denmark by IBM Danmark A S ð3F5ð17 SY33 2ð7ð ð9 ...

Page 361: ...Spine information IBM Models 130 to 17A IBM 3745 Communication Controller Maintenance Information Procedures ...

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