HP Vectra VEi 7, Supplementary Manual

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15
1 Troubleshooting Your PC
If There is a Beep Code During Boot (VEi 7 models only)
If There is a Beep Code During Boot (VEi 7 models only)
If an error occurs during the Power-On Self-Test (POST), which
prevents the PC from starting, the system issues a beep code before
attempting to display the error in the upper left corner of the screen.
Beep codes are useful for identifying the error when the system is
unable to display the error message.
Beep
Pattern
Beep
Code Numeric
Code
Description
Recommended
Action
— - - - - - - - 1-2-2-3 16h BIOS ROM check-sum failure Inform HP support/HP reseller that
system board is defective.
— - - - — — 1-3-1-1 20h DRAM refresh test failure1 Check the memory is correctly installed. If
the error still occurs, replace the module.
— - - - — - - - 1-3-1-3 22h 8042 Keyboard controller test failure Inform HP support/HP reseller that
system board is defective.
— - - - - - - - — 1-3-4-1 2Ch RAM failure on address line
1
....
1. Non-HP memory modules are not supported. Only HP memory modules should be used.
Check the memory is correctly installed. If
the error still occurs, replace the module.
— - - - - - - - - - - 1-3-4-3 2Eh RAM failure on data bits ....of low
byte of memory bus1 Check the memory is correctly installed. If
the error still occurs, replace the module.
— - - - - — — 1-4-1-1 30h RAM failure on data bits ....of high
byte of memory bus1 Check the memory is correctly installed. If
the error still occurs, replace the module.
- - — - - - - - 2-1-2-3 46h ROM copyright notice check failure Inform HP support/HP reseller that
system board is defective.
- - - - - - - — 2-2-3-1 58h Unexpected interrupts test failure Inform HP support/HP reseller that
system board is defective.
— - - 1-2 98h Video configuration failure or option
ROMs check-sum failure This can be caused by problems with the
ROM on integrated video, an add-on video
board or the ROM on a SCSI card.
Inform reseller for the affected
component.
— — — —
1-1-1-1 No RAM installed Install a memory module
- 1 B4h This does not indicate an error. There
is one short beep before system
startup. No action required.