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Troubleshooting 147

Troubleshooting

Troubleshooting resources

The

HP ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting

provides procedures for resolving

common problems and comprehensive courses of action for fault isolation and identification, issue resolution,

and software maintenance on ProLiant servers and server blades. To view the guide, select a language:

•

English (

http://www.hp.com/support/Gen9_TSG_en

)

•

French (

http://www.hp.com/support/Gen9_TSG_fr

)

•

Spanish (

http://www.hp.com/support/Gen9_TSG_es

)

•

German (

http://www.hp.com/support/Gen9_TSG_de

)

•

Japanese (

http://www.hp.com/support/Gen9_TSG_ja

)

•

Simplified Chinese (

http://www.hp.com/support/Gen9_TSG_zh_cn

)

The

HP ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages

provides a list of error messages

and information to assist with interpreting and resolving error messages on ProLiant servers and server

blades. To view the guide, select a language:

•

English (

http://www.hp.com/support/Gen9_EMG_en

)

•

French (

http://www.hp.com/support/Gen9_EMG_fr

)

•

Spanish (

http://www.hp.com/support/Gen9_EMG_es

)

•

German (

http://www.hp.com/support/Gen9_EMG_de

)

•

Japanese (

http://www.hp.com/support/Gen9_EMG_ja

)

•

Simplified Chinese (

http://www.hp.com/support/Gen9_EMG_zh_cn

)

Summary of Contents for ProLiant ML350 Gen9

Page 1: ...the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 781896 002 February 2015 Edition 2 ...

Page 2: ... shall not be liable for technical or editorial errors or omissions contained herein Linux is the registered trademark of Linus Torvalds in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation microSD is a trademark or a registered trademark of SD 3C in the United States other countries or both Red Hat is a registered trademark of Red Hat Inc in ...

Page 3: ...29 Power down the server 29 Remove the security bezel optional 30 Remove the tower bezel 30 Install the tower bezel 31 Remove the access panel 31 Install the access panel 32 Extend the server from the rack 33 Remove the air baffle 33 Install the air baffle 34 Remove a fan 35 Remove the fan cage 36 Install the fan cage 37 Remove the optical drive 38 Remove a drive cage blank 39 Setup 41 Optional in...

Page 4: ...on 77 Second processor option 80 Redundant fan option 86 Memory options 88 HP SmartMemory 88 Memory subsystem architecture 88 Single dual and quad rank DIMMs 89 DIMM identification 90 Memory configurations 90 General DIMM slot population guidelines 92 Installing a DIMM 93 SFF media cage option 94 LFF media cage option 98 GPU power cable option 101 Eight bay SFF drive cage option 106 Eight bay LFF ...

Page 5: ...9 Embedded UEFI shell 140 Embedded Diagnostics option 140 HP RESTful API support for UEFI 140 Re entering the server serial number and product ID 140 Utilities and features 141 HP Smart Storage Administrator 141 Automatic Server Recovery 141 USB support 141 Redundant ROM support 142 Keeping the system current 142 Access to HP Support Materials 142 Updating firmware or System ROM 143 Drivers 144 So...

Page 6: ...ctrostatic discharge 153 Specifications 154 Environmental specifications 154 Server specifications 154 Power supply specifications 155 Support and other resources 156 Before you contact HP 156 HP contact information 156 Customer Self Repair 156 Acronyms and abbreviations 164 Documentation feedback 168 Index 169 ...

Page 7: ... 7 Component identification Front panel components SFF model tower orientation Item Description 1 SFF SAS SATA drives 2 Serial label pull tab 3 Drive cage bays 4 Optical drive bay 5 Media drive cage bays 6 USB 2 0 connectors 2 ...

Page 8: ... 4 Optical drive bay 5 Media drive cage bays 6 Systems Insight Display bay 7 USB 2 0 connectors 2 The serial label pull tab is double sided One side shows the server serial number and the other side shows the default iLO account information The same information is printed on a label attached to the chassis LFF model tower orientation ...

Page 9: ...age bay 2 Drive cage bay 3 Serial label pull tab 4 LFF SAS SATA drives 5 Optical drive bay 6 USB 2 0 connectors 2 7 Systems Insight Display bay The serial label pull tab is double sided One side shows the server serial number and the other side shows the default iLO account information The same information is printed on a label attached to the chassis For more information on box and drive numberin...

Page 10: ... cycle per sec Network active Off No network activity 4 Power On Standby button and system power LED3 Solid green System on Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present2 1 To identify components in a degraded or critical state see the Systems Insight Display LEDs check iLO BIOS logs and reference the server troubleshooting guide ...

Page 11: ...vable HP Flexible Smart Array controller Smart SAS HBA controller 6 flashes System board PCIe slots 7 flashes Power backplane or storage backplane 8 flashes Power supply 9 flashes Rear panel components Item Description 1 Slot 1 PCIe3 x16 8 4 1 for processor 1 2 Slot 2 PCIe3 x8 4 1 for processor 1 3 Slot 3 PCIe3 x16 16 8 4 1 for processor 1 4 Slot 4 PCIe3 x8 4 1 for processor 1 5 NIC connector 2 6 ...

Page 12: ... 2 21 USB 3 0 connectors 2 22 Power supply 1 Rear panel LEDs Item Description Status 1 NIC activity LED Green or flashing green Network activity Off No network activity 2 NIC link LED Green Linked to network Off No network connection 3 Power supply LED Solid green Normal Off One or more of the following conditions exists Power is unavailable Power supply failed Power supply is in standby mode Powe...

Page 13: ...z cycle per sec iLO manual reboot sequence in progress Off Deactivated System board components Item Description 1 Slot9 PCIe3 x8 4 1 for processor 2 2 Slot8 PCIe3 x16 16 8 4 1 for processor 2 3 Slot7 PCIe3 x8 4 1 for processor 2 4 Slot6 PCIe3 x16 16 8 4 1 for processor 2 5 Slot5 PCIe2 x8 4 1 for processor 2 6 DIMM slots for processor 1 7 Processor 1 8 Slot4 PCIe3 x8 4 1 for processor 1 9 Slot3 PCI...

Page 14: ...nance switch 35 NMI header 36 TPM connector 37 Storage backup power connectors NMI functionality An NMI crash dump creates a crash dump log before resetting a system which is not responding Crash dump log analysis is an essential part of diagnosing reliability problems such as failures of operating systems device drivers and applications Many crashes freeze a system and the only available action f...

Page 15: ...supported AMP modes use the letter assignments for population guidelines The arrow points to the front of the server System maintenanace switch Position Default Function S1 Off Off iLO security is enabled On iLO security is disabled S2 Off Off System configuration can be changed On System configuration is locked ...

Page 16: ...em maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to properly configure the server or data loss could occur IMPORTANT Before using the S7 switch to change to Legacy BIOS Boot Mode be sure the HP Dynamic Smart Array B140i Co...

Page 17: ...wer cable connector optional 2 GPU Power cable connector optional 3 Drive boxes 1 2 3 backplane power cable connector 4 Drive boxes 4 5 6 backplane power cable connector 5 2x4 System board power cable connector 6 2x12 System board power cable connector 7 2x20 System board signal cable connector 8 GPU Power cable connector optional 9 GPU Power cable connector optional Using the Systems Insight Disp...

Page 18: ...Component identification 18 2 Press and release the SID panel 3 After the display fully ejects rotate the display to view the LEDs ...

Page 19: ...ode enabled Amber Failover or invalid configuration Off AMP mode disabled 3 DIMM LEDs Amber DIMM error Off Normal 4 NIC LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity All other LEDs Off Normal On Failed Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red the server is experiencing ...

Page 20: ...ents Power supply amber Red Amber Only one power supply installed and in standby mode Power supply fault System board fault Power supply amber Amber Green Redundant power supply is installed and only one power supply is functional AC power cord is not plugged into redundant power supply Redundant power supply fault Power supply mismatch at POST or through hot plug addition Power cap off Amber Stan...

Page 21: ...Component identification 21 SFF drives o Tower orientation o Rack orientation LFF drives ...

Page 22: ...Component identification 22 o Tower orientation o Rack orientation One SAS expander configuration SFF drives ...

Page 23: ...Component identification 23 o Tower orientation o Rack orientation One SAS expander configuration LFF drives ...

Page 24: ...Component identification 24 o Tower orientation o Rack orientation Two SAS expanders configuration SFF drives ...

Page 25: ...tions HP SmartDrives are the latest HP drive technology and they are supported beginning with ProLiant Gen8 servers and server blades The HP SmartDrive is not supported on earlier generation servers and server blades Identify an HP SmartDrive by its carrier shown in the following illustration ...

Page 26: ...ives and predicts the drive will fail Flashing amber The drive is not configured and predicts the drive will fail Solid amber The drive has failed Off The drive is not configured by a RAID controller The blue Locate LED is behind the release lever and is visible when illuminated IMPORTANT The HP Dynamic Smart Array B140i Controller is only available in UEFI Boot Mode It cannot be enabled in Legacy...

Page 27: ...ty empty empty empty Single processor Redundant Fan blank Fan Fan Fan empty Fan Fan Fan Dual processor Redundant Fan Fan Fan Fan Fan Fan Fan Fan For a single processor redundant configuration six fans and one blank is required in specific fan bays for redundancy A fan failure causes a loss of redundancy A second fan failure causes an orderly shutdown of the server Installing more than the required...

Page 28: ...erver performs an immediate shutdown 2 When the Thermal Shutdown feature is disabled in RBSU HP iLO does not perform an orderly shutdown when a cautionary temperature level is detected Disabling this feature does not disable the server hardware from performing an immediate shutdown when a critical temperature level is detected CAUTION A thermal event can damage server components when the Thermal S...

Page 29: ... method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Use a ...

Page 30: ...emove the tower bezel This server has a removable bezel that must be unlocked and opened before accessing the drives The bezel must be kept closed during normal server operations 1 Using the key provided with the server unlock the bezel with a clockwise turn 2 Open the bezel 3 Detach the bezel from the hinges to completely remove it from the server ...

Page 31: ... procedure Improper grounding can cause electrostatic discharge CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage To remove the component 1 Do one of the following o For tower models open and remove the tower bezel Remove the tower bezel on pag...

Page 32: ...Torx screwdriver to unlock the latch Install the access panel 1 Place the access panel on top of the server with the hood latch open Allow the panel to extend past the rear of the server approximately 1 25 cm 0 5 inch 2 Push down on the hood latch The access panel slides to a closed position 3 Use a T 15 Torx screwdriver to tighten the security screw on the hood latch 4 If the server is in a tower...

Page 33: ...om the rack 1 Remove the security bezel Remove the security bezel optional on page 30 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Loosen the screws from the latch ears and release the latches on each side of the server 4 Extend the server from the rack 5 After completing the maintenance procedure slide the server back into th...

Page 34: ... optional on page 30 2 Power down the server on page 29 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 33 5 Remove the access panel on page 31 6 Remove the ...

Page 35: ...tall the tower bezel on page 31 o For rack models install the security bezel Security bezel option on page 48 Remove a fan CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Do one of the following o For tower models open and remove the tower bezel Remove the tower bezel on page...

Page 36: ...ation refer to the fan locations table Hot plug fans on page 26 Remove the fan cage IMPORTANT When installing or replacing server components one or more fans might need to be removed To prevent an orderly or immediate server shutdown HP highly recommends powering down the server during these procedures To determine if powering down is required see the specific procedure IMPORTANT For optimum cooli...

Page 37: ...server 4 Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 33 5 Remove the access panel on page 31 6 Remove the air baffle on page 33 7 Remove the fan cage Install the fan cage 1 Install the fan cage ...

Page 38: ...both DVD ROM and DVD RW drives 1 Do one of the following o For tower models open and remove the tower bezel Remove the tower bezel on page 30 o For rack models if installed remove the security bezel Remove the security bezel optional on page 30 2 Power down the server on page 29 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do ...

Page 39: ... tower models open and remove the tower bezel on page 30 o For rack models remove the security bezel Remove the security bezel optional on page 30 2 Remove the component drive cage blank WARNING To reduce the risk of personal injury from an electrical hazard do not remove more than one drive cage at a time o SFF model ...

Page 40: ...Operations 40 o LFF model Use a flathead screwdriver to remove the blank from the box ...

Page 41: ... the Care Pack services are Hardware support o 6 Hour Call to Repair o 4 Hour 24x7 Same Day o 4 Hour Same Business Day Software support o Microsoft o Linux o HP ProLiant Essentials HP SIM and RDP o VMware Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 Startup and implementation services for both hardware and software For more information...

Page 42: ...ks provide proper server cooling from flow through perforations in the front and rear doors that provide 64 percent open area for ventilation CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 327281 B21 for 42U rack PN 157847 B21 for 22U rack to provide proper front to back airflow and cooling CAUTION If a third party rack is used observe the followi...

Page 43: ... current rating Do not use common power outlet strips for this equipment Provide a separate electrical circuit for the server For more information on the hot plug power supply and calculators to determine server power consumption in various system configurations see the HP Power Advisor website http www hp com go hppoweradvisor Electrical grounding requirements The server must be grounded properly...

Page 44: ...ove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges ...

Page 45: ...o reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into RJ 45 connectors 4 Connect the power cord to the rear of the server 5 Connect the power cord to the AC power source WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safe...

Page 46: ...he system software and firmware is preloaded on the server To operate properly the server must have a supported operating system For the latest information on operating system support see the HP website http www hp com go supportos To install an operating system on the server use one of the following methods Intelligent Provisioning iLO contains Intelligent Provisioning for embedded deployment upd...

Page 47: ...e initial boot o To modify the server configuration ROM default settings press the F9 key in the HP ProLiant POST screen to enter the UEFI System Utilities screen By default the System Utilities menus are in the English language o If you do not need to modify the server configuration and are ready to install the system software press the F10 key to access Intelligent Provisioning For more informat...

Page 48: ...ll the hardware options and identify similar steps to streamline the installation process WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic ...

Page 49: ...stalling the server in or removing the server from the rack it is unstable when not fastened to the rails CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top 1 Back up the server data and then record the configuration information 2 Close all applications and the...

Page 50: ...rdware options installation 50 7 Remove the server base feet 8 Remove all screws securing the base cover to the chassis 9 Slide the base cover toward the rear of the server and then remove the base cover ...

Page 51: ...eet holes 11 Turn the server over and then remove the access panel on page 31 12 Remove the air baffle on page 33 13 Remove the fan cage on page 36 14 Locate the system maintenance switch on the system board 15 Configure position 10 of the system maintenance switch to ON for a rack configuration ...

Page 52: ...Hardware options installation 52 16 Install the left and right security bezel ears with T 15 screws 17 Install the tower bezel hinge covers ...

Page 53: ...are options installation 53 18 Remove the handle hole covers from the chassis and retain the screws 19 Install the rack server handles 20 Install the fan cage on page 37 21 Install the air baffle on page 34 ...

Page 54: ...er 27 Connect the power cord to the power source WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Unplug the power cord from the power supply to disconnect power to the equipment Do...

Page 55: ...l on page 31 6 Remove the air baffle on page 33 7 Remove the fan cage on page 36 CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped 8 Install the SID module into the front panel and then secure the SID module to the chassis with the screws from the kit 9 Route and connect the SID module cable to the system board o LFF configuration...

Page 56: ...ATA devices For SAS drive installation install an HP Host Bus Adapter or an HP Smart Array Controller board option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Drive installation guidelines When adding drives to the server observe the following general guidelines The system aut...

Page 57: ...r bezel on page 30 o For rack models if installed remove the security bezel Remove the security bezel optional on page 30 2 Remove the drive blank Installing a hot plug drive WARNING To reduce the risk of injury from electric shock do not install more than one drive carrier at a time The server can support up to 24 drives in an LFF configuration and up to 48 drives in an SFF configuration To insta...

Page 58: ...de on the HP website http www hp com go smartstorage docs Removing a hot plug drive CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Do one of the following o For tower models open and remove the tower bezel on page 30 o Fo...

Page 59: ...art Array Controller option CAUTION HP recommends performing a complete backup of all server data before performing a controller or adapter installation or removal An HP Smart Array P440ar Controller or HP H240ar Smart Host Bus Adapter provides support for up to 8 internal SAS SATA drives without using a PCIe slot An HP Flexible Smart Array Controller Mini SAS cable option is required to install a...

Page 60: ...erver on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 33 5 Remove the access panel on page 31 6 Remove the air baffle on page 33 7 Remove the fan cage on page 36 8 Disconnect the Mini SAS cables from the embedded Smart Array controller 9 Remove the screws and cable clips from the system board 10 Install the Flexible Smart Array Cont...

Page 61: ...ps on the system board 13 Install the fan cage on page 37 14 Install the air baffle on page 34 15 Install the access panel on page 32 16 Do one of the following o If the server is in a tower configuration return the server to an upright position o If the server is in a rack configuration slide the server into the rack 17 Connect each power cord to the server 18 Connect each power cord to the power...

Page 62: ... tower bezel Remove the tower bezel on page 30 o For rack models if installed remove the security bezel Remove the security bezel optional on page 30 2 Power down the server on page 29 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following o For tower models place the server on a flat level surface with the acces...

Page 63: ...AS cable to the host bus adapter and the other end of the cable to the drive backplane o Cable routing if the host bus adapter is installed in PCI slot 1 or 4 SFF configuration LFF configuration o Cable routing if the host bus adapter is installed in PCI slot 6 or 9 ...

Page 64: ...access panel on page 32 13 Do one of the following o If the server is in a tower configuration return the server to an upright position o If the server is in a rack configuration slide the server into the rack 14 Connect each power cord to the server 15 Connect each power cord to the power source 16 Power up the server on page 29 17 Do one of the following ...

Page 65: ...el on page 30 o For rack models if installed remove the security bezel Remove the security bezel optional on page 30 2 Power down the server on page 29 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack mode...

Page 66: ...Hardware options installation 66 a If you are installing an HP Smart Array P441 Controller remove the air scoop b Connect the cache module backup power cable to the module ...

Page 67: ...ons installation 67 c Install the cache module on the storage controller d If you are installing an HP Smart Array P441 Controller install the air scoop back onto the controller 7 Install the Smart Array controller ...

Page 68: ... seated in the slot 8 Close the slot retainer or tighten the screw to secure the controller 9 Connect the Mini SAS cable a Connect the common end of the Mini SAS Y cable to the HP Smart Array controller b Route the two ends of the Mini SAS Y cable through the cable management clips and then connect them to the drive backplane o Cable routing if the HP Smart Array controller is installed in PCIe sl...

Page 69: ...Hardware options installation 69 SFF configuration LFF configuration o Cable routing if the HP Smart Array controller is installed in PCIe slot 6 to 9 ...

Page 70: ... LFF configuration 10 If the cache module is installed on the HP Smart Array controller connect the cache module backup power cable to the system board There are two FBWC module backup power cable connectors available for each group of PCIe connectors ...

Page 71: ...install it now Installing an HP Smart Storage Battery on page 72 12 Install the fan cage on page 37 13 Install the air baffle on page 34 14 Install the access panel on page 32 15 Do one of the following o If the server is in a tower configuration return the server to an upright position o If the server is in a rack configuration slide the server into the rack 16 Connect each power cord to the serv...

Page 72: ...l data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the external drives as failed when the server is powered up To install the component 1 Do one of the following o For tower models open and remove the tower bezel Remove the tower bezel on page 30 o For rack models if...

Page 73: ... 12 Install the access panel on page 32 13 Do one of the following o If the server is in a tower configuration return the server to an upright position o If the server is in a rack configuration slide the server into the rack 14 Connect each power cord to the server 15 Connect each power cord to the power source 16 Power up the server on page 29 17 Do one of the following ...

Page 74: ...e http www hp com go hpsc To install the component 1 Do one of the following o For tower models open and remove the tower bezel Remove the tower bezel on page 30 o For rack models if installed remove the security bezel Remove the security bezel optional on page 30 2 Power down the server on page 29 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord f...

Page 75: ...he Smart Array to Expander Mini SAS Y cable 779300 001 from the Smart Array controller to the Expander card ports 1 and 2 10 Connect the three Expander to backplane Mini SAS X cables 778556 001 from the Expander card to each backplane according to the table below Expander connectors LFF configuration SFF configuration Port 3 Port 4 Box 1 Box 4 Port 5 Port 6 Box 2 Box 5 Port 7 Port 8 Box 3 Box 6 ...

Page 76: ...or 3 13 Install the Expander card into PCIe slot 2 14 Route the cables and secure them under the cable clips o SFF configuration o LFF configuration 15 Replace the existing drive numbering label on the outside of the chassis with the appropriate label included For more information see Device numbering on page 20 16 Install the fan cage on page 37 17 Install the air baffle on page 34 18 Install the...

Page 77: ...r Port Connection Box Drive Bay numbering Total drives 1 SAS Expander P440 Smart Array or H240 HBA port 1 SAS Expander box 1 1 24 24 LFF or SFF 2 SAS Expanders P840 Smart Array port 1 port 2 SAS Expander box 1 1 24 48 SFF Optical drive option To install the component 1 Do one of the following o For tower models open and remove the tower bezel Remove the tower bezel on page 30 o For rack models if ...

Page 78: ...lips 1 screwdriver remove the 9 5 mm optical drive rear side carrier 7 Remove the optical drive blank from the front panel a Open the latch securing the drive blank b Push out the blank from inside the server and then remove it from the front panel ...

Page 79: ...om the optical drive carrier 9 Remove the optical drive carrier 10 Install the 9 5mm optical drive in the optical drive carrier 11 Tighten the screws on the optical drive carrier 12 Connect the SATA and power cables to the optical drive o LFF configuration ...

Page 80: ... security bezel Security bezel option on page 48 Second processor option The server supports single processor and dual processor operation When processor 2 is installed fan 1 must also be installed For more information see Hot plug fans on page 26 CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server CA...

Page 81: ...ect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 33 5 Remove the access panel on page 31 6 Remove the air baffle on page 33 7 Open each of the processor locking levers in the order indic...

Page 82: ...ssor socket contacts 9 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED 10 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the...

Page 83: ...ers closed can damage the processor and socket requiring system board replacement 11 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket CAUTION Close and hold down the processor cover socket while closing the processor locking levers The levers should close without resistance Forcin...

Page 84: ...Hardware options installation 84 13 Install the heatsink and then tighten the screws 14 Install the air baffle on page 34 ...

Page 85: ...ver is in a tower configuration return the server to an upright position o If the server is in a rack configuration slide the server into the rack 19 Connect each power cord to the server 20 Connect each power cord to the power source 21 Power up the server on page 29 22 Do one of the following o For tower models install the tower bezel on page 31 o For rack models install the security bezel Secur...

Page 86: ...r tower models open and remove the tower bezel Remove the tower bezel on page 30 o For rack models if installed remove the security bezel Remove the security bezel optional on page 30 2 Power down the server on page 29 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following o For tower models place the server on a...

Page 87: ...tower configuration return the server to an upright position o If the server is in a rack configuration slide the server into the rack 11 Connect each power cord to the server 12 Connect each power cord to the power source 13 Power up the server on page 29 14 Do one of the following o For tower models install the tower bezel on page 31 o For rack models install the security bezel Security bezel op...

Page 88: ...MM capacity Native speed MT s RDIMM Single rank 8 GB 2133 RDIMM Dual rank 16 GB 2133 LRDIMM Quad rank 32 GB 2133 Depending on the processor model the number of DIMMs installed and whether LRDIMMs or RDIMMs are installed the memory clock speed can be reduced to 1600 MT s Populated DIMM speed MT s DIMM type DIMM rank 1 DIMM per channel 2 DIMMs per channel 3 DIMMs per channel RDIMM Single rank 8 GB 2...

Page 89: ...ual rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time A quad rank DIMM is effectively two dual rank DIMMs on the same module Only one rank is accessible at a time The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual and quad rank DIMMs provide the greatest capacity wit...

Page 90: ...igurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Memory configurations To optimize server availability the server supports the following AMP modes Advanced ECC Provides up to 4 bit error correction and enhanced performance over Lockstep mode This mode is the default option for this server Online spare memory Provides protection against failing or degr...

Page 91: ...ver Standard ECC can correct single bit memory errors and detect multi bit memory errors When multi bit errors are detected using Standard ECC the error is signaled to the server and causes the server to halt Advanced ECC protects the server against some multi bit memory errors Advanced ECC can correct both single bit memory errors and 4 bit memory errors if all failed bits are on the same DRAM de...

Page 92: ...ll the DIMMs in sequential alphabetic order balanced between the two processors P1 A P2 A P1 B P2 B P1 C P2 C and so forth When single rank dual rank and quad rank DIMMs are populated for two DIMMs per channel or three DIMMs per channel always populate the higher number rank DIMM first starting from the farthest slot For example first quad rank DIMM then dual rank DIMM and then lastly single rank ...

Page 93: ...figurations each processor must have a valid Mirrored Memory configuration In multi processor configurations each processor may have a different valid Mirrored Memory configuration Installing a DIMM CAUTION To avoid damage to the hard drives memory and other system components the air baffle drive blanks and access panel must be installed when the server is powered up To install the component 1 Do ...

Page 94: ...nent 1 Do one of the following o For tower models open and remove the tower bezel Remove the tower bezel on page 30 o For rack models if installed remove the security bezel Remove the security bezel optional on page 30 2 Power down the server on page 29 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following o For...

Page 95: ...Hardware options installation 95 6 Remove the blanks from boxes 1 and 2 7 If the server is installed in a rack and has the SID option installed then extend the SID module ...

Page 96: ...Hardware options installation 96 8 Remove the panel covers above boxes 1 and 2 9 Remove the divider between boxes 1 and 2 ...

Page 97: ...nstallation 97 10 Install the media cage 11 If extended slide the Systems Insight Display back into the slot 12 Install the media device 13 Connect the SFF media power cable 14 Connect the data cable to the media device ...

Page 98: ...n page 31 o For rack models install the security bezel Security bezel option on page 48 LFF media cage option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs To install the component 1 Do one of the following o For tower models open and remove the tower bezel Remove the tower beze...

Page 99: ...th the access panel facing up o For rack models extend the server from the rack on page 33 5 Remove the access panel on page 31 6 Use a flathead screwdriver to carefully remove the LFF blank from the box 1 7 Remove the blank from box 1 8 Remove the divider between drive cages 1 and 3 and 2 and 4 ...

Page 100: ...Hardware options installation 100 9 Install the media cage 10 Install the media device 11 Connect LFF media power cable 12 Connect the data cable to the media device ...

Page 101: ... page 48 GPU power cable option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs To install a third 150W GPU a third power supply must be installed The server supports up to four graphic cards install graphic card options in PCIe slots 1 3 6 or 8 IMPORTANT If installing a graphic c...

Page 102: ...h the access panel facing up o For rack models extend the server from the rack on page 33 5 Remove the access panel on page 31 6 Remove the air baffle on page 33 7 Remove the fan cage on page 36 8 Disconnect all cables connected to the system board 9 Loosen the two thumbscrews and remove the system board assembly 10 Connect the graphic card power cable to the appropriate server graphic card power ...

Page 103: ... information about installing a graphic card see the documentation that ships with the graphic card option kit 11 Install the system board assembly and tighten the two thumbscrews 12 Select the appropriate PCIe slot to install the graphic card ...

Page 104: ...Hardware options installation 104 13 Open the PCIe retainer latch 14 To install a single width graphic card remove one PCIe blank To install a double width graphic card remove two PCIe blanks ...

Page 105: ...Hardware options installation 105 15 Connect the graphic card power cable to the graphic card 16 Install the graphic card in an x16 PCIe expansion slot ...

Page 106: ...tall the tower bezel on page 31 o For rack models install the security bezel Security bezel option on page 48 Eight bay SFF drive cage option Install additional SFF drive cages option in this order box 5 4 3 2 and 1 For more information on drive and box numbering see Device numbering on page 20 To install an additional eight bay SFF drive cage an optional storage controller is required To obtain t...

Page 107: ...cess panel facing up o For rack models extend the server from the rack on page 33 5 Remove the access panel on page 31 6 Remove the air baffle on page 33 7 Remove the fan cage on page 36 8 Remove the drive cage blank Remove a drive cage blank on page 39 9 Install the SFF drive cage 10 Using the two T 15 screws secure the rear side of the drive cage 11 Connect the Mini SAS cable from a storage cont...

Page 108: ...Hardware options installation 108 o Cable routing if the storage controller is installed in PCIe slot 1 to 4 o Cable routing if the storage controller is installed in slot 6 to 9 ...

Page 109: ...ower up the server on page 29 22 Do one of the following o For tower models install the tower bezel on page 31 o For rack models install the security bezel Security bezel option on page 48 Eight bay LFF drive backplane option The server ships with a drive backplane and cables for data and power installed for box 3 Install a second optional backplane in box 2 and then a third optional backplane in ...

Page 110: ...power source b Disconnect each power cord from the server 4 Do one of the following o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 33 5 Remove the access panel on page 31 6 Remove the air baffle on page 33 7 Remove the fan cage on page 36 8 Attach the hot plug drive backplane to the drive cage an...

Page 111: ...rive bays with a drive blank 13 Install the fan cage on page 37 14 Install the air baffle on page 34 15 Install the access panel on page 32 16 Do one of the following o If the server is in a tower configuration return the server to an upright position o If the server is in a rack configuration slide the server into the rack 17 Connect each power cord to the server 18 Connect each power cord to the...

Page 112: ...capacity Verify that all power supplies have the same part number and label color The system becomes unstable and may shut down when it detects mismatched power supplies CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the component 1 Access the product rear panel 2 Remove the blank WARNING ...

Page 113: ... To install the component 1 Do one of the following o For tower models open and remove the tower bezel Remove the tower bezel on page 30 o For rack models if installed remove the security bezel Remove the security bezel optional on page 30 2 Power down the server on page 29 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one o...

Page 114: ...upply backplane a Disconnect all cables connected to the power supply backplane Retain all the cables for reconnecting them to the x4 RPS backplane b Remove the two screws securing the backplane to the chassis c Slide the backplane towards the rear of the server and then lift and remove the backplane 13 Install the four bay power supply backplane board a Align the backplane to the pins on the chas...

Page 115: ...crews on the backplane 14 Connect all cables to the x4 RPS backplane board 15 Route the x4 RPS backplane cables 16 Install the system board 17 Connect all the cables disconnected from the system board 18 Install the expansion boards 19 Install the fan cage ...

Page 116: ...an cage on page 37 23 Install the air baffle on page 34 24 Install the access panel on page 32 25 Do one of the following o If the server is in a tower configuration return the server to an upright position o If the server is in a rack configuration slide the server into the rack 26 Connect each power cord to the server 27 Connect each power cord to the power source 28 Power up the server on page ...

Page 117: ... installed the TPM becomes a permanent part of the system board When installing or replacing hardware HP service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features When returning a system board for service replacement do not remove the TPM from the system board When requested HP Service provides a TPM with the spare system ...

Page 118: ...ollowing o For tower models place the server on a flat level surface with the access panel facing up o For rack models extend the server from the rack on page 33 5 Remove the access panel on page 31 6 Remove the air baffle on page 33 CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an inst...

Page 119: ...the server Do not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module 1 When prompted during the start up sequence access RBSU by pressing the F9 key 2 From the Main Menu select Server Security 3 From the Server Security Menu select Trusted Platform Module 4 From the Trusted Platform Module Menu select TPM Functionality 5 Select Enable and then press the...

Page 120: ...dates and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in BitLocker see the Microsoft website http technet microsoft com en us library cc732774 aspx ...

Page 121: ...o optimize performance For information on cabling peripheral components refer to the white paper on high density deployment at the HP website http www hp com products servers platforms CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Media device data cabling SFF media cage data cabling ...

Page 122: ...Cabling 122 LFF media cage data cabling Optical device cabling SFF configuration ...

Page 123: ...Cabling 123 LFF configuration Front I O module cabling Item Description 1 Ambient sensor cable 2 Front I O LEDs and button cable ...

Page 124: ...orts FBWC module installation when an HP Smart Array P Series controller is installed Depending on the controller option installed the actual storage controller connectors might look different from what is shown in this section There are two FBWC module backup power cable connectors available for each group of PCIe connectors For more information see System board components on page 13 ...

Page 125: ...Cabling 125 Storage controller installed in slot 1 to 4 Storage controller installed in slot 6 to 9 ...

Page 126: ...Cabling 126 HP Smart Storage Battery cabling Power supply backplane cabling GPU power cabling ...

Page 127: ...nstalled in slot 1 or 3 2 Drive cage backplane power cables 3 System board cables 4 Power cables for GPU installed in slot 6 or 8 x2 power supply backplane cabling Item Description 1 Power cables installed for GPU in slot 1 or 3 2 Power cable for drive cage backplane 3 System board cables ...

Page 128: ...Cabling 128 Embedded SATA cabling LFF configuration SFF configuration ...

Page 129: ...guration LFF configuration HP Smart Array Controller Mini SAS Y cabling Route the two ends of the Mini SAS Y cable through the cable management clips and then connect them to the drive backplane Cable routing if the HP Smart Array controller is installed in PCIe slot 1 to 4 ...

Page 130: ...Cabling 130 o SFF configuration o LFF configuration Cable routing if the HP Smart Array controller is installed in PCIe slot 6 to 9 ...

Page 131: ...Cabling 131 o SFF configuration o LFF configuration ...

Page 132: ...Administrator on page 141 Online and Offline FWUPDATE utility on page 143 Offline Product QuickSpecs For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs HP iLO The iLO subsystem is a standard component of HP ProLiant servers that simplifies initial server setup server health monitorin...

Page 133: ...gement tool For more information about iLO features see the iLO documentation on the HP website http www hp com go ilo docs The HP iLO 4 hardware and firmware features and functionality such as NAND size and embedded user partition vary depending on the server model For a complete list of supported features and functionality see the HP iLO 4 QuickSpecs on the HP website http h18000 www1 hp com pro...

Page 134: ...ide on the HP website http www hp com go ilo docs HP Intelligent Provisioning User Guide on the HP website http www hp com go intelligentprovisioning docs HP RESTful API support for HP iLO HP iLO 4 firmware version 2 00 and later includes the HP RESTful API The HP RESTful API is a management interface that server management tools can use to perform configuration inventory and monitoring of an HP P...

Page 135: ...nline For more information see HP Insight Remote Support Release Notes on the HP website http www hp com go insightremotesupport docs HP Insight Online direct connect When you use the embedded Remote Support functionality with HP ProLiant Gen8 and later server models and HP BladeSystem c Class enclosures you can register a server or enclosure to communicate directly to HP Insight Online without th...

Page 136: ...tics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags HP Insight Diagnostics Online Edition is also available i...

Page 137: ...pting Toolkit see the HP website http www hp com go ProLiant STK HP Service Pack for ProLiant SPP is a comprehensive systems software drivers and firmware solution delivered as a single package with major server releases This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later servers SPP can be used in an online mode ...

Page 138: ...ell For on screen help press F1 Using HP UEFI System Utilities To use the System Utilities use the following keys Action Key Access System Utilities F9 during server POST Navigate menus Up and Down arrows Select items Enter Save selections F10 Access Help for a highlighted configuration option F1 Scan the QR code on the screen to access online help for the UEFI System Utilities and UEFI Shell Defa...

Page 139: ...cessary and then save the configuration as the custom default configuration When the system loads the default settings it uses the custom default settings instead of the factory defaults Secure Boot configuration Secure Boot is integrated in the UEFI specification on which the HP implementation of UEFI is based Secure Boot is completely implemented in the BIOS and does not require special hardware...

Page 140: ...ort configuring the UEFI BIOS settings using the HP RESTful API a management interface that server management tools can use to perform configuration inventory and monitoring of an HP ProLiant server A REST client uses HTTPS operations to configure supported server settings such as UEFI BIOS settings For more information about the HP RESTful API and the HP RESTful Interface Tool see the HP website ...

Page 141: ...resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang You can disable ASR from the System Management Homepage or through UEFI System Utilities USB support HP servers support both USB 2 0 ports and USB 3 0 ports Both types of ports support installing al...

Page 142: ...onality HP provides external USB support to enable local connection of USB devices for server administration configuration and diagnostic procedures For additional security external USB functionality can be disabled through USB options in UEFI System Utilities Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a single ROM ...

Page 143: ...t the boot device for a specific boot and does not modify the boot order configuration settings 4 Insert the USB key into an available USB port 5 Boot the system The FWUPDATE utility checks the system and provides a choice if more than one exists of available firmware revisions To download the flash components see the HP website http www hp com go hpsc For more information about the One Time Boot ...

Page 144: ...O virtual media 3 Attach the media to the server 4 During POST press F9 to enter System Utilities 5 Select Embedded Applications Firmware Update System ROM Select Firmware File 6 Select the device containing the flash file 7 Select the flash file This step may take a few moments to complete 8 Select Start firmware update and allow the process to complete 9 Reboot the server A reboot is required af...

Page 145: ...go spp Download individual drivers firmware or other systems software components from the server product page in the HP Support Center http www hp com go hpsc Operating System Version Support For information about specific versions of a supported operating system refer to the operating system support matrix http www hp com go supportos Version control The VCRM and VCA are web enabled Insight Manag...

Page 146: ...s consulting Our support portfolio covers services for HP server storage and networking hardware and software plus the leading industry standard operating systems Let us work proactively with you to prevent problems Our flexible choices of hardware and software support coverage windows and response times help resolve problems faster reduce unplanned outages and free your staff for more important t...

Page 147: ...ort Gen9_TSG_es German http www hp com support Gen9_TSG_de Japanese http www hp com support Gen9_TSG_ja Simplified Chinese http www hp com support Gen9_TSG_zh_cn The HP ProLiant Gen9 Troubleshooting Guide Volume II Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select ...

Page 148: ...duct To remove the component 1 Do one of the following o For tower models open and remove the tower bezel Remove the tower bezel on page 30 o For rack models if installed remove the security bezel Remove the security bezel optional on page 30 2 Power down the server on page 29 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do on...

Page 149: ...d nonconductive tool to carefully lift the front of the battery from the socket b Remove the battery IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery use BIOS Platform Configuration RBSU in the UEFI System Utilities HP UEFI System Utilities on page 138 to reconfigure the system ...

Page 150: ...t in place 3 Install the access panel on page 32 4 Do one of the following o If the server is in a tower configuration return the server to an upright position o If the server is in a rack configuration slide the server into the rack 5 Connect each power cord to the server 6 Connect each power cord to the power source 7 Power up the server on page 29 8 Do one of the following o For tower models in...

Page 151: ... HP website http www hp com support Safety Compliance EnterpriseProducts Belarus Kazakhstan Russia marking Manufacturer Hewlett Packard Company Address 3000 Hanover Street Palo Alto California 94304 U S Local representative information Russian HP Russia HP Belarus HP Kazakhstan Local representative information Kazakh Manufacturing date The manufacturing date is defined by the serial number HP seri...

Page 152: ...ere YY indicates the year using a base year of 2000 For example 0238 02 for 2002 and 38 for the week of September 9 Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Pro...

Page 153: ...atic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance...

Page 154: ...F per hour The upper limit and rate of change might be limited by the type and number of options installed For certain approved hardware configurations the supported system inlet temperature range is extended 5 C to 10 C 41 F to 50 F and 35 C to 40 C 95 F to 104 F at sea level with an altitude derating of 1 0 C per every 175 m 1 8 F per every 574 ft above 900 m 2953 ft to a maximum of 3048 m 10 00...

Page 155: ... 66 14 lbs Power supply specifications Depending on installed options the server is configured with one of the following power supplies HP 500W Flex Slot Platinum Hot Plug Power Supply HP 800W Flex Slot Platinum Hot Plug Power Supply HP 1400W Flex Slot Platinum Hot Plug Power Supply For detailed power supply specifications see the QuickSpecs on the HP website http www hp com go proliant powersuppl...

Page 156: ...cation number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or moni...

Page 157: ... selfrepair Réparation par le client CSR Les produits HP comportent de nombreuses pièces CSR Customer Self Repair réparation par le client afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses Si pendant la période de diagnostic HP ou ses partenaires ou mainteneurs agréés détermine que la réparation peut être effectuée à l aide d une pièce CSR HP vous l en...

Page 158: ...mento di costo solo in alcune zone In caso di necessità si può richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque ...

Page 159: ...o socios de servicio de HP identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR HP le enviará dicho componente directamente para que realice su sustitución Los componentes CSR se clasifican en dos categorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes ten...

Page 160: ...en in de geïllustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische on...

Page 161: ... horas pode ser feita mediante uma taxa adicional Se precisar de auxílio entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos em que isso for necessário é preciso enviar a peça com defeito à HP dentro do período determinado normalme...

Page 162: ...Support and other resources 162 ...

Page 163: ...Support and other resources 163 ...

Page 164: ...ection API application program interface ASR Automatic Server Recovery CAS column address strobe CSA Canadian Standards Association CSR Customer Self Repair DDR double data rate DDR4 double data rate 4 GPU graphics processing unit HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Administrator ...

Page 165: ...ntegrated Management Log JSON JavaScript Object Notation LFF large form factor LRDIMM load reduced dual in line memory module NMI nonmaskable interrupt NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express PDU protocol data unit POST Power On Self Test RBSU ROM Based Setup Utility RDIMM registered dual in line memory module ...

Page 166: ...Substances RPS redundant power supply SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form factor SID Systems Insight Display SIM Systems Insight Manager SPP HP Service Pack for ProLiant TMRA recommended ambient operating temperature TPM Trusted Platform Module UEFI Unified Extensible Firmware Interface ...

Page 167: ...ronyms and abbreviations 167 UID unit identification USB universal serial bus VC Virtual Connect VCA Version Control Agent VCRM Version Control Repository Manager xHCI Extensible Host Controller Interface ...

Page 168: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Page 169: ...s utility 136 DIMM installation guidelines 90 DIMM population guidelines 92 DIMM slots 15 DIMMs 89 DIMMs installation 93 documentation feedback 168 downloading files 156 drive 56 58 drive blank 57 drive cage installing 106 drive numbering 20 drivers 144 drives determining status of 25 DVD ROM drive 38 E Eight bay SFF drive cage 106 electrical grounding requirements 43 electrostatic discharge 153 e...

Page 170: ...ated Management Log IML 134 Intelligent Provisioning 132 135 136 138 internal cables 121 J Japanese notice 151 L LEDs drive 25 LEDs rear panel 12 LFF backplane 109 LFF drive cage 109 M maintenance guidelines 142 media bay blank 39 media cage 94 98 memory 88 89 90 91 memory configurations 90 91 memory subsystem architecture 88 memory Advanced ECC 91 memory online spare 91 mirrored memory 92 93 N NI...

Page 171: ...orage controller 59 supported operating systems 145 146 system battery 148 151 153 system board components 13 system components 7 system configuration settings 142 System Insight Display 17 54 system maintenance switch 15 system keeping current 142 Systems Insight Display LED combinations 19 Systems Insight Display LEDs 19 T Taiwan battery recycling notice 151 technical support 146 156 telephone n...

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HP ProLiant ML350 Gen9, User Manual

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