HP ProLiant DL140 Maintenance And Service Manual Download

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Contents 61

Figure 53

Installing a system fan

Perform the post-installation procedure.

Power supply unit

Located on the rear panel of the server is a single standard autoranging 650-watts PSU with PFC

(power factor correction) function.

Figure 54

Power supply unit

PSU replacement warnings

Observe the following reminders to reduce the risk of personal injury from electric shock hazards

and/or damage to the equipment

•

Installation of the power supply unit should be referred to individuals who are qualified to service

server systems and are trained to deal with equipment capable of generating hazardous energy

levels.

•

DO NOT open the power supply unit. There are no serviceable parts inside it.

To replace the power supply unit:

Perform the pre-installation procedure.

Remove the default PSU.
Keep the three screws you removed in this step for installing the new PSU later.

Disconnect the processor power cable, the system board power cable, and the PSU I

C cable

from the system board (CN15, CN21, and CN18 respectively), and then disconnect the

power cables of all installed drives from the PSU.

Remove the PSU mounting screw located between the PSU fans.

Remove the two PSU mounting screws located in the rear panel.

Lift the PSU away from the chassis.

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Summary of Contents for ProLiant DL140

Page 1: ...HP ProLiant DL140 Generation 3 Server Maintenance and Service Guide Part number 413173 006 Sixth edition October 2012 All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 2: ...nd Xeon are US registered trademarks of Intel Corporation Microsoft and Windows are US registered trademarks of Microsoft Corporation Other products or system names appearing in this document are trademarks or registered trademarks of their respective owners Further the or TM symbols are not used in the text Audience assumptions This guide is for an experienced service technician HP assumes you ar...

Page 3: ...nt 30 Opening the server 31 Drive bay configuration 32 System drive cable connections 33 Optical media drive 34 Hard drives 36 System board configuration 45 Processor 45 Memory 51 Expansion board 53 System battery 57 System fans 59 System fan connections 59 Power supply unit 61 PSU replacement warnings 61 Diagnostic tools 63 Diagnostic tools overview 63 PhoenixBIOS software 64 PhoenixBIOS Setup Ut...

Page 4: ...rs 91 Hot plug HDD LED indicators 92 Rear panel LED indicators 94 System specifications 95 Technical specifications 95 System unit 95 Memory 96 Processor 97 IDE CD ROM drive 99 Hard drives 100 System controllers 102 Power supply unit 103 Physical specifications 104 Environmental specifications 105 Index 106 All manuals and user guides at all guides com ...

Page 5: ... day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective par...

Page 6: ...nt dans la limite des stocks disponibles et selon votre situation géographique Si votre situation géographique le permet et que vous demandez une livraison le jour même ou dans les 4 heures celle ci vous sera facturée Pour bénéficier d une assistance téléphonique appelez le Centre d assistance technique HP Dans les documents envoyés avec la pièce de rechange CSR HP précise s il est nécessaire de l...

Page 7: ... lavorativo seguente La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone In caso di necessità si può richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente...

Page 8: ...gen einen Aufpreis verfügbar Wenn Sie Hilfe benötigen können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden können Sie entnehmen ob das defekte Teil an HP zurückgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zurückzuschicken müssen Sie dies innerhalb eines vor...

Page 9: ...ble Si la situación geográfica lo permite se puede solicitar la entrega en el mismo día o en cuatro horas con un coste adicional Si precisa asistencia técnica puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico Con el envío de materiales para la sustitución de componentes CSR HP especificará si los componentes defectuosos deberán devolverse a HP E...

Page 10: ...stvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte o...

Page 11: ...ndições geográficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de auxílio entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos em que isso for necessário é preciso env...

Page 12: ...Contents 12 All manuals and user guides at all guides com ...

Page 13: ...Contents 13 All manuals and user guides at all guides com ...

Page 14: ...Contents 14 All manuals and user guides at all guides com ...

Page 15: ...Contents 15 All manuals and user guides at all guides com ...

Page 16: ...request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product 3 No Some HP parts ...

Page 17: ...atalogo illustrato dei componenti 1 Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden müssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten für diesen Service berechnet 2 Optional Optional Teile für die das Customer Self Repair Verfahren optional ist Diese Teile sind auch für Customer Self Repair ausgelegt Wenn Sie jedo...

Page 18: ...rtner worden vervangen Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met Nee 1 Mandatory Obrigatória Peças cujo reparo feito pelo cliente é obrigatório Se desejar que a HP substitua essas peças serão cobradas as despesas de transporte e mão de obra do serviço 2 Optional Opcional Peças cujo reparo feito pelo cliente é opcional Essas peças também são projetadas para o re...

Page 19: ...Contents 19 All manuals and user guides at all guides com ...

Page 20: ...2 33 GHz 1333 MHz FSB 80W 453308 001 e L5320 LV 1 86 GHz 1066 MHz FSB 50W 453311 001 f L5335 2 0 GHz 1333 MHz FSB 50W 452664 001 g X5355 2 66 GHz 1333 MHz FSB 120W 453306 001 h X5365 3 0 GHz 1333 MHz FSB 120W 436520 001 Dual Core Intel Xeon Processors a 5050 3 00 GHz 667 MHz FSB 95W 409423 001 b 5060 3 20 GHz 1066 MHz FSB 130W 409424 001 c 5080 3 73 GHz 1066 MHz FSB 130W 412955 001 d 5110 1 60 GHz...

Page 21: ...tory a Standard height full length PCI Express x16 riser board 416346 001 b Low profile PCI Express x8 riser board 413435 001 Mass storage devices 11 Optical media drive Mandatory a IDE CD ROM drive 24X 390535 001 b DVD ROM drive 8X 383981 005 c DVD CD RW combo drive 398760 001 d DVD RW drive 399403 001 12 Non hot plug SATA hard drive Mandatory a 80 GB 399967 001 b 160 GB 399968 001 c 250 GB 39996...

Page 22: ...for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog 1 Mandatory Obligatoire Pièces pour lesquelles la réparation par le client est obligatoire Si vous demandez à HP de remplacer ces pièces les coûts de déplacement et main d œuvre du service vous seront f...

Page 23: ...acerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio 2 Optional Opcional componentes para los que la reparación por parte del usuario es opcional Estos componentes también están diseñados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustitución puede o no conllevar costes adicionales dependiendo del tipo de servicio de garantía c...

Page 24: ...ou não a cobrança de taxa adicional dependendo do tipo de serviço de garantia destinado ao produto 3 No Nenhuma Algumas peças da HP não são projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um técnico autorizado substitua a peça Essas peças estão identificadas com a marca No Não no catálogo de peças ilustrado All manuals and user guides at all guides...

Page 25: ...service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website at www hp com Outside North America call the nearest HP Technical Support Phone Center For telephone numbers for worldwide Technical Support Centers refer to the HP website at www hp com Before you contact HP Be sure to have the following information available before you call HP Technical support regi...

Page 26: ...idual boards and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard CAUTION Whenever installing hardware or performing maintenance procedures requiring access to internal components it is recommended that all server data be backed up to avoid loss IMPORTANT Review the specificat...

Page 27: ...tions This symbol indicates the presence of hazardous energy circuits or electric shock hazards Refer all servicing to qualified personnel WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure Refer all maintenance upgrades and servicing to qualified personnel This symbol indicates the presence of electric shock hazards The area contains no user or field servi...

Page 28: ...unstable when being moved on its casters Do not stand in front of the rack as it rolls down the ramp from the pallet Handle the rack from both sides CAUTION This ProLiant server is intended for rack mount operation The server bezel is made from glossy material For safety purposes do not place the server in the visual field of users to prevent any accidents arising from light bouncing off the bezel...

Page 29: ... when handling any hardware component IMPORTANT To streamline the configuration process read through the entire installation removal procedure first and make sure you understand it before you before you begin Post installation procedure Perform the steps below after installing or removing a server component 1 Be sure all components are installed according to the described step by step instructions...

Page 30: ...by power surges and voltage spikes and keeps the system in operation during a power failure 1 Shut down server as directed by the operating system documentation 2 Press the power button to toggle to Standby This places the server in standby mode changing the power LED indicator to amber In this mode the main power supply output is disabled Standby does not completely disable or remove power from t...

Page 31: ...lation procedure 2 Detach the top cover from the chassis a Loosen the captive thumbscrew on the rear panel b Slide the cover approximately 1 25 cm 0 5 in toward the rear of the unit and then lift the cover to detach it from the chassis Figure 1 Removing the top cover 3 Place the top cover in a safe place for reinstallation later All manuals and user guides at all guides com a l l g u i d e s c o m...

Page 32: ...he post installation procedure Drive bay configuration The server supports three drive bays two drive bays for 1 inch hard disk drives and one drive bay for a slim type optical media drive Go to the HP website at www hp com and refer to the options list for this server model for the latest information on supported hard drives and optical media drives Figure 3 System drive bays Item Description 1 1...

Page 33: ...able of a SAS hard drive should be connected to the installed SAS controller board Optical media drive cables Figure 4 Optical media drive cable connections Item Description 1 IDE data cable 2 Optical media drive power cable Hard drive cables Non hot plug SATA hard drive cables Figure 5 Non hot plug SATA HDD cable connections Item Description 1 Non hot plug SATA drive power cable 2 Non hot plug SA...

Page 34: ...n procedure 2 Prepare the optical media device bay for installation a Pull up the optical media device bay release lever and then push the drive carrier partially out through the front of the chassis b Pull the drive carrier out of the chassis c Remove the screw securing the drive carrier bezel d Detach the drive carrier bezel Store the drive carrier bezel with its screw for reassembly later CAUTI...

Page 35: ... media drive in its carrier 5 Install the new optical drive into the chassis a Slide the optical drive assembly into the chassis until the media device bay release lever snaps into place b Make sure the optical drive cables are routed neatly Secure them using the pre installed cable clips located on the chassis base c Connect the IDE data and power cables to their corresponding connectors on the o...

Page 36: ...luded with your server to install these drives The hot plug SATA and SAS drive options come with their own hot plug HDD carrier Users can directly install these drives into the server Guidelines for installing hard drives Install only hard drive models specified for your ProLiant server Installing unsupported hard drives may damage the system by consuming power and generating heat in excess of the...

Page 37: ...he chassis a Disconnect the data and power cables from the rear of the hard drive b Loosen the screw that secures the HDD carrier to the chassis c Push the HDD carrier towards the front of the chassis and then slide it out completely Figure 12 Removing the hard drive from the chassis 3 Remove the non hot plug SATA hard drive from its carrier a Remove the four mounting screws that secure the hard d...

Page 38: ...emoving the hot plug SATA SAS hard drive from its carrier Configuring a non hot plug SATA hard drive To install a non hot plug SATA hard drive NOTE If you are switching from a hot plug SAS hard drive system to a non hot plug SATA one you first need to remove the hot plug backplane board the hot plug SATA SAS controller board and the hot plug cable After that install the non hot plug SATA cable 1 P...

Page 39: ...e the hard drive assembly into the chassis Figure 16 Installing a non hot plug SATA hard drive 4 Connect the non hot plug SATA drive cables a Connect the SATA data and power cables to their corresponding connectors on the rear of the new drive b Check that all cables are clear of the hard drive carrier and then tighten the screw that secures the hard drive assembly to the chassis Figure 17 Connect...

Page 40: ...ration To install the hot plug backplane board 1 Perform the pre installation procedure 2 Remove the non hot plug HDD carriers and the non hot plug SATA data cables from the unit 3 Rotate the blue T locks on top of the HDD cage to the unlock position Figure 18 Unlocking the HPBB T locks 4 Install the hot plug backplane board HPBB a Position the board so that the connectors for the drive engagement...

Page 41: ... low profile slot reinstall the PCI riser board assembly and then proceed to the next step If you installed the hot plug SATA SAS controller board in the standard height slot proceed to step 4 2 Route the hot plug cable from the low profile slot to the backplane board a Engage the connector end of the cable to the rear connector of the hot plug SATA SAS controller board b Lay the cable between the...

Page 42: ...e hot plug SATA SAS controller board Figure 21 Connecting the hot plug cable to a controller board installed in the standard height slot 5 Reinstall the PCI riser board assembly a Align the assembly with the system board expansion slots and then press it down to ensure full connection to the system board Make sure the hot plug cable lays flat in the space between the system board and the power sup...

Page 43: ...c Pull the hot plug cable through the cable management opening of the chassis partition wall d Secure the hot plug cable using the pre installed cable clips located on the chassis base Figure 23 Routing the hot plug cable from the standard height slot 7 Connect the hot plug and PSU HDD cables to the backplane board a Connect the HDD LED and data cable connectors of the hot plug cable to the backpl...

Page 44: ...e bay you will use to install the new hot plug SATA SAS hard drive If the desired drive bay is occupied remove the currently installed drive following the procedure described in page 38 If the desired drive bay is empty slide the blank HDD carrier from the bay 2 Install the new hot plug SATA SAS hard drive a Slide the new drive into the selected drive bay b Close the ejector lever to secure the ne...

Page 45: ... the IPMI card and the system battery Processor The server s two LGA771 processor sockets support Dual Core and Quad Core Intel Xeon processors Figure 26 Processor socket location Processor installation guidelines When configuring the processor observe the following important guidelines Processor socket 1 CPU1 must always be populated If no processor is installed in this socket the system will fai...

Page 46: ...pposite pattern an X pattern when loosening and tightening the four spring loaded screws Processor air baffle The default system comes with a single processor installed in the CPU1 socket An air baffle protects the empty CPU2 socket If you intend to install a new processor in this socket creating a dual processor configuration remove the processor air baffle first CAUTION Do not discard the proces...

Page 47: ... tilting to one side during installation removal procedures observe a diagonally opposite pattern an X pattern when loosening and tightening the four spring loaded screws The procedure for replacing a current processor consists of five major steps which are as follows 1 Remove the heat sink 2 Remove the current processor 3 Apply thermal grease 4 Install the new processor 5 Install the new HSF asse...

Page 48: ...ing a diagonally opposite pattern and then loosen them completely to release the heat sink from the processor base Figure 30 Loosening the heat sink screws b Rotate the heat sink a few degrees clockwise and counterclockwise to break the thermal grease bond loose Figure 31 Breaking the thermal grease bond c Lift the heat sink away from the system board Figure 32 Removing the heat sink 6 Lay the hea...

Page 49: ...ease could make it squish out from the sides and go all over the processor pins or to the system board when the heat sink is installed The thermal grease may cause electrical shorts that can damage the system 1 Use the alcohol pad included in the new processor spare kit to clean the contact surfaces on the heat sink and the new processor Wipe the contact surfaces several times to make sure that no...

Page 50: ...not to touch or scratch the thermal interface material 2 Install the new heat sink a Align then insert the heat sink on top of the processor CAUTION Do not over tighten the heat sink s spring loaded screws to prevent them from breaking off A maximum torque of 6 in lb is set for the system b Tighten the four spring loaded screws a few threads in observing a diagonally opposite pattern and then tigh...

Page 51: ...anch 1 Channel 0 DIMM5 and DIMM 6 Channel 1 DIMM7 and DIMM 8 Memory installation guidelines Use only HP supported fully buffered registered ECC DDR2 667 DRAM modules in 512 MB 1 GB 2 GB or 4 GB capacities Install identical modules of the same type manufacturer speed timing and organization per the instructions below When operating in mirror mode Install the first four modules in the DIMM1 DIMM3 DI...

Page 52: ...le up in the slot and makes it easier to remove b Grasp the middle part of the module and gently pull it upward to remove it from the slot Figure 38 Removing a memory module 5 Place the memory module on a static dissipating work surface or inside an anti static bag 6 Perform the post installation procedure To install a memory module 1 Perform steps 1 and 2 of the previous section 2 Locate an empty...

Page 53: ...it 133 MHz 3 3 V PCI X slot Supports a standard height full length PCI X riser board 5 U32 PCI Express x16 slot Supports a standard height full length PCI Express x16 riser board NOTE The 133 MHz speed is only attainable when one PCI X riser board card is used If both PCI Express riser boards are replaced with a PCI X model the maximum attainable speed is 100 MHz PCI riser board expansion slots Th...

Page 54: ...board option kit This will allow support for PCI X expansion boards PCI riser board assembly To remove the PCI riser board assembly 1 Perform the pre installation procedure 2 Disconnect all cables connecting an existing expansion board to the system board 3 Remove the PCI riser board assembly a Loosen the two captive thumbscrews that secure the assembly to the chassis b Lift the assembly away from...

Page 55: ... expansion board is currently installed on the PCI Express riser board s remove it 3 Remove the PCI Express riser board from the assembly a Remove the three screws securing the riser board to the assembly Keep these screws for installing the PCI X riser board later b Pull the riser board away from the assembly Figure 43 Removing the PCI Express riser boards 4 Remove the PCI X riser board from its ...

Page 56: ...e Use only HP supported expansion boards that meet the following specifications Compliance PCI Express x8 or x16 PCI X available only when the optional PCI X riser board is installed Form factor Low profile Standard height full length To install a PCI expansion board 1 Remove the PCI riser board assembly 2 Identify the slot that is compatible with the expansion board you intend to install 3 Pull o...

Page 57: ...et is compatible with the configuration of the selected slot If it is not compatible replace the bracket with one that is compatible 6 Slide the expansion board into the slot and then firmly press on it to seat it properly Figure 47 Installing an expansion board in the PCI riser board expansion slots 7 Connect the necessary cable s to the board Refer to the documentation that came with the board 8...

Page 58: ...fire Dispose of used batteries according to manufacturer s instructions Loss of BIOS settings occurs when the battery is removed BIOS settings must be reconfigured whenever the battery is replaced To replace the system battery 1 Remove the PCI riser board assembly If necessary remove any accessory boards or cables that prevent access to the battery socket 2 Replace the battery IMPORTANT Do not ben...

Page 59: ...fans The server has six system fans located on the chassis center wall Figure 50 System fans System fan connections Figure 51 identifies the system fans by their device number and shows their corresponding cable connections Figure 51 System fan connections All manuals and user guides at all guides com ...

Page 60: ...an 1 4 release the fan cable from the cable clips securing it to the base of the chassis If you are replacing system fan 5 or 6 pull the fan cable through the opening in the center wall b Tug the fan cable upward to release the fan from its bracket and then pull the fan away from the bracket Figure 52 Removing a system fan 4 Install a new system fan a Insert the new fan into the vacated fan bracke...

Page 61: ...h equipment capable of generating hazardous energy levels DO NOT open the power supply unit There are no serviceable parts inside it To replace the power supply unit 1 Perform the pre installation procedure 2 Remove the default PSU Keep the three screws you removed in this step for installing the new PSU later a Disconnect the processor power cable the system board power cable and the PSU I2 C cab...

Page 62: ...b Insert the PSU mounting screw located between the PSU fans c Insert the two PSU mounting screws located in the rear panel d Reconnect the processor power cable the system board power cable and the PSU I2 C cable to their respective system board connectors and then reconnect the power cables of all installed drives to the PSU Figure 56 Installing the power supply unit 4 Perform the post installat...

Page 63: ...voltage threshold exceeded power fault etc To view the IPMI event log 1 Access the PhoenixBIOS Setup Utility 2 In the Advanced menu screen select the IPMI field and then press Enter 3 Select System Event Log and then press Enter PhoenixBIOS Setup Utility A hardware configuration program used to manage memory processor and system settings Run BIOS Setup directly by pressing the F10 key during POST ...

Page 64: ...ed to as Setup or Setup Utility in this guide Also the screenshots used in this guide display various Setup menu screens with default values identified These values may not be the same those in your server PhoenixBIOS Setup Utility is a hardware configuration program built into your system s Basic Input Output System BIOS Since most systems are already properly configured and optimized there is no...

Page 65: ...ust run this utility to change the BIOS settings from the default or current configuration Running the Setup Utility 1 Turn on the monitor and the server 2 If the server is already turned on save your data and exit all open applications and then restart the server 3 During POST press F10 If you fail to press F10 before POST is completed you will need to restart the server The first page to be disp...

Page 66: ...nly if it is user configurable Press the or Space keys repeatedly to display each possible entry or the Enter key to choose from a pop up menu A parameter that is enclosed in square brackets is user configurable Grayed out parameters are not user configurable for one of the following reasons The field value is auto configured or auto detected The field value is informational only The field is pass...

Page 67: ...he onboard Ethernet controllers the expansion slots and the serial port Configure console redirection settings Console redirection allows the system to be displayed on a remote terminal for online server management View the specification version for the IPMI and BMC firmware Configure LAN related settings View and or clear the event log View real time system temperature and voltage data Enable or ...

Page 68: ...es made to the Setup Utility and loads previous configuration settings Save Changes Saves all changes made to the Setup Utility Administrator password The Security menu allows users to set an administrator password When entered this password will allow the user to access and change all settings in the Setup Utility To set an administrator password 1 In the Security menu screen select the Administr...

Page 69: ...urity menu screen select the Administrator Password Is field and then press Enter 2 Type the original password and then press Enter 3 Press Enter twice without entering anything in the new and confirm password fields 4 Press F10 to save the changes you made and close the Setup Utility 5 Setup automatically sets the selected password field to Clear To reset the administrator password If you forget ...

Page 70: ...ch of the three LAN ports It is recommended that you check this screen during the initial system setup and each time you install remove or upgrade accessories To view the boot time diagnostic screen You first need to enable the display of the diagnostic screen during bootup Follow the steps below 1 In the Main menu screen select Boot Features 2 Select the Summary Screen field 3 Press the plus or m...

Page 71: ...ties that read the CMOS settings and record them to a regular file which can then be backed up through normal means or copied to an external storage media Some of these utilities also offer the option of restoring the CMOS settings so you need not re enter them manually These utilities are not always compatible with all versions of CMOS or types of CMOS In addition these utilities are not compatib...

Page 72: ...ult values 10 Press F10 to save the changes you made and close the Setup Utility Power On Self Test POST Before you can use a server all devices must be tested and initialized and the operating system must be bootstrapped to the memory This is referred to as Power On Self Test or POST POST is a series of diagnostic tests that checks firmware and hardware components to ensure that the server is pro...

Page 73: ...rver stops during POST listen for beep codes Table 6 POST error messages Error code Error message Corrective action 0200 Failure Fixed Disk Fixed disk is not working or not configured properly 6 Run Setup and check if the fixed disk type is correctly identified 7 Check to see if fixed disk is attached properly 0210 Stuck key Stuck key on keyboard 8 Locate the stuck key on your keyboard and release...

Page 74: ...t failed 02F6 Software NMI failed An NMI signal is detected and or user has pressed the NMI switch POST beep codes There are several POST routines that issue a POST terminal error and shut down the system if they fail Before shutting down the system the terminal error handler issues a beep code signifying the test point error writes the error to port 80h attempts to initialize the video and writes...

Page 75: ...hardware 07h Disable shadow and execute code from the ROM 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize processor registers 0Bh Enable processor cache 0Ch Initialize caches to initial POST values 0Eh Initialize I O component 0Fh Initialize the local bus IDE 10h Initialize power management 11h Load alternate registers with initial POST values 12h Restore proces...

Page 76: ...et registers 3Dh Load alternate registers with CMOS values 41h Initialize extended memory for ROM pilot 42h Initialize interrupt vectors 45h POST device initialization 46h 2 1 2 3 Check ROM copyright notice 47h Initialize I20 support 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh Quiet boot start optional 4Ch Shadow vid...

Page 77: ...isplay possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Dh Initialize Intelligent System Monitoring 7Eh Initialize coprocessor if present 80h Disable onboard super I O ports and IRQs 81h Late POST device initialization 82h Detect and install external RS232 ports 83h Configure no...

Page 78: ...checksum failure 99h Check for SMART drive optional 9Ah Shadow option ROMs 9Ch Set up power management 9Dh Initialize security engine optional 9Eh Enable hardware interrupts 9Fh Determine number of SATA and or SAS drives A0h Set time of day A2h Check key lock A4h Initialize typematic rate A8h Erase F10 prompt AAh Scan for F10 key stroke ACh Enter Setup AEh Clear boot flag B0h Check for errors B1h ...

Page 79: ...note dock late C8h Force check optional C9h Extended checksum optional CAh Redirect Int 15h to enable remote keyboard CBh Redirect Int 13h to memory technologies devices such as ROM RAM PCMCIA and serial disk CCh Redirect Int 10h to enable remote serial video CDh Re map I O and memory for PCMCIA CEh Initialize digitizer and display message D2h Unknown interrupt The following are for boot block in ...

Page 80: ...e HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common problems as well as a comprehensive course of action for fault isolation and identification error message interpretation issue resolution and software maintenance To obtain the guide refer to any of the following sources and then select the HP ProLiant Servers Troubleshooting Guide The server specific Docum...

Page 81: ...rk a particular unit within a server group for purpose of identification during servicing or maintenance procedures 4 System health LED indicator amber 5 Activity link status LED indicators for NIC 1 and NIC 2 green 6 HDD activity LED indicator green 7 Power status LED indicator bicolor green amber Powers up the server Places the server in standby mode Powers down the server 8 Thumbscrews for the ...

Page 82: ...ss x16 PCI X riser board slot cover 6 Power supply cable socket 7 GbE LAN ports for NIC 1 and NIC 2 RJ 45 8 Rear UID button with LED indicator blue 9 Rear USB ports black 10 Video port blue 11 Serial port teal 12 PS 2 keyboard port purple 13 PS 2 mouse port green 14 10 100 Mbps LAN port for IPMI management RJ 45 Note The three LAN ports each have its own LED indicators for activity link status and...

Page 83: ...2 and SKT1 USB ports 7 SW1 UID button with LED indicator blue 8 RJ1 and RJ2 GbE LAN ports for NIC 1 and NIC 2 9 U30 and U20 Broadcom BCM5721 NetXtreme Gigabit Ethernet controllers 10 DIMM1 to DIMM4 Branch 0 DIMM slots 11 DIMM5 to DIMM8 Branch 1 DIMM slots 12 U23 Intel MCH memory controller hub chipset north bridge 13 CN5 PCI Express x8 slot 14 CPU2 Intel LGA771 processor 2 socket All manuals and u...

Page 84: ... PCI retainer bracket 25 FPCN1 19 pin front panel board connector 26 PWRCN2 4 pin I2 C connector for PSU 27 U32 PCI Express x16 slot 28 IDE1 IDE data cable connector 29 U38 Intel ICH I O controller hub chipset south bridge 30 U80 15 pin LPC debug connector 31 BUZ1 Internal buzzer 32 SATA1 and SATA2 7 pin 150 300 MBps SATA connectors 33 U64 BIOS flash EEPROM Electrically Erasable Programmable Read ...

Page 85: ...2 LED6 Front UID LED indicator 3 LED5 System health LED indicator 4 LED4 Activity link LED indicator for NIC 1 5 LED3 Activity link LED indicator for NIC 2 6 LED2 HDD activity LED indicator 7 SW1 Power button 8 LED1 Power LED indicator 9 CN1 Front panel board power connector 10 CN2 Front panel board system board connector 11 CN3 to CN6 4 pin system fan connectors All manuals and user guides at all...

Page 86: ...y will not be pinched or crimped by the top cover nor should they hamper proper airflow inside the chassis NOTE NOTE For ease of reading front panel board will be simply referred to as FPB in the following procedures 1 Perform the pre installation procedure described on page 29 2 Remove the PCI riser board assembly 3 Connect the FPB system board cable to the FPCN1 connector on the system board 4 R...

Page 87: ...ir fasteners on the base of the chassis Go to page 68 for an illustration of the system fan cable connections 9 Perform the post installation procedure described on page 29 System switches Rear UID button with LED indicator SW1 This button is accessible through the rear panel Press it to illuminate the UID LED indicators on the front and rear panels This is to mark a particular unit within a serve...

Page 88: ...erly you can use the NMI button SW4 to mechanically force the server to issue a non maskable interrupt This will perform a memory dump writing the contents of the server s CPU registers and RAM to a network server or to diskettes This memory dump can later be analyzed to determine the cause of the problem By default the NMI switch is always enabled Figure 66 NMI button NOTE Use of the NMI button i...

Page 89: ... Go to page 40 for instructions on how to install this board Figure 67 Hot plug backplane board connectors Item Connector code Connector 1 CN3 3 pin I2 C connector 2 CN5 5 pin ISP connector 3 CN6 9 pin HDD LED cable connector 4 SAS2 SATA2 HDD 2 data cable connector 5 SAS1 SATA1 HDD 1 data cable connector 6 CN7 15 pin HDD power cable connector 7 CN2 HPBB HDD 1 connector 8 CN1 HPBB HDD 2 connector C...

Page 90: ...ug cable connectors Item Connector Connects to 1 Hot plug cable board connector Hot plug SATA SAS controller board 2 HDD 1 data cable connector SAS1 SATA1 on the backplane board 3 HDD 2 data cable connector SAS2 SATA2 on the backplane board 4 HDD LED cable connector CN6 on the backplane board Status LED indicators The status LED indicators aid in problem diagnosis by indicating the status of syste...

Page 91: ...tem or processor thermal sensors At least one memory module failure A power supply unit error has occurred Solid green An active network link exists Flashing green An ongoing network data activity exists 3 Activity link status LED indicators for NIC 1 and NIC 2 Off The server is off line Flashing green Ongoing drive activity 4 HDD activity LED indicator Off No drive activity Green The server has A...

Page 92: ...n a replacement or failed state for any volumes that it is a member of The drive is not currently performing any I O activity Flashing green during a drive activity if command is outstanding continually the indicator is forced to flash at 4 Hz 50 duty cycle instead of solid off The drive is currently performing an I O activity The drive is a member of a RAID volume The drive is not in a replacemen...

Page 93: ...ation Solid amber The drive is in a failed state The drive is not selected Flashing amber 1 Hz 50 duty cycle The drive is in a predictive failure state The drive is not in a failed state The drive is not selected 2 Drive fault identification LED indicator Flashing amber blue 1 Hz 50 duty cycle The drive is in a failed or predictive failure state The drive is selected All manuals and user guides at...

Page 94: ... link Steady green The LAN connection is using a 100 Mbps link 2 NIC network speed LED indicators Off The LAN connection is using a 10 Mbps link 3 UID LED indicator recessed underneath the UID button Blue A UID button has been pressed Green A network link exists 4 Link status LED indicator for the 10 100 Mbps LAN port Off No network link exists Flashing green Network activity exists 5 Activity sta...

Page 95: ...orage controller Non hot plug SATA Integrated in the Intel ICH Hot plug SATA SAS Standard height full length PCI X hot plug SATA SAS controller board VGA controller Integrated in the ServerEngines Pilot controller I O subsystem Four system board level PCI expansion slots CN4 Supports a low profile 64 bit 133 MHz 3 3 V PCI X riser board CN5 Supports a low profile PCI Express x8 riser board CN6 Supp...

Page 96: ...Delta 1U 650 watts PSU System management function IPMI 2 0 compliant with dedicated 10 100 Mbps LAN port for online system health monitoring Thermal solution Five system fans for the memory modules and processors One system fan for the PCI slots and system chipsets Two PSU fans Processor and memory module heat sinks Air flow regulator air duct and processor air baffle Memory Table 9 Memory module ...

Page 97: ...GHz Manufacturing technology 65 nm Core stepping B3 B3 G0 B3 B3 CPUID string 06F7h 06F7h 06FBh 06F7h 06F7h Thermal design power 80W 50W 80W 80W 50W 80W 120W Thermal specification 65 C 65 C 60 C 65 C 65 C Core voltage 1 5V 1 5V 1 187V 1 325V 1 162V 1 200V 1 162V 1 200V Socket type LGA771 Technologies Enhanced Halt State C1E Enhanced Intel Speedstep Technology Intel Thermal Monitor 2 Intel Virtualiz...

Page 98: ... 33 GHz 2 0 GHz 1 66 GHz Manufacturing technology 65 nm Core stepping C1 C1 C1 B2 B2 B2 B2 B2 CPUID string 0F64h 0F64h 0F64h 06F6h 06F6h 06F6h 06F6h 06F6h Thermal design power 130W 130W 95W 80W 65W 65W 40W 65W 65W Thermal specification 78 C 78 C 68 C 56 5 C 65 C 65 C 65 C 65 C Core voltage 1 25V 1 4V 1 25V 1 4V 1 25V 1 4V Socket type LGA771 Technologies Enhanced Intel Speedstep Technology Execute ...

Page 99: ...2 mm 047 in Capacity 550 MB mode 1 120 mm 640 MB mode 2 120 mm Block size Mode 0 Mode 1 and 2 2352 and 2638 bytes 2048 2336 2340 and 2352 bytes Data transfer rates Sustained Burst 1x 150 KB s 24x outer side 3 6 MB s 16 6 MB s Access times typical Full stroke Random 300 ms 140 ms Track pitch 1 6 µm Cache buffer 128 KB Startup time 10s Stop time Single session Multi session 4s 30s Laser parameters T...

Page 100: ... in 26 1 mm 1 028 in 101 6 mm 4 0 in 147 0 mm 5 787 in 26 1 mm 1 028 in 101 6 mm 4 0 in 147 0 mm 5 787 in Seek time typical reads including settling Single track Average Full stroke Rotational speed 0 9 ms 9 0 ms 17 0 ms 7 200 rpm 0 9 ms 9 0 ms 17 8 ms 7 200 rpm 1 0 ms 11 ms 22 0 ms 7 200 rpm 1 3 ms 11 0 ms 22 0 ms 7 200 rpm Maximum transfer rate 1 5 GB s Physical configuration Bytes per sector Lo...

Page 101: ...04 in 110 7 mm 4 36 in 184 2 mm 7 25 in 26 4 mm 1 04 in 110 7 mm 4 36 in 184 2 mm 7 25 in Seek time typical reads including settling Single track Average Full stroke Rotational speed 0 9 ms 9 0 ms 17 0 ms 7 200 rpm 0 9 ms 9 0 ms 17 0 ms 7 200 rpm 1 0 ms 11 0 ms 22 0 ms 7 200 rpm 1 3 ms 11 0 ms 22 0 ms 7 200 rpm 0 8 ms 8 5 ms 22 0 ms 7 200 rpm Maximum transfer rate 1 5 GB s Physical configuration B...

Page 102: ...0 ms 15 000 rpm Maximum transfer rate synchronous 3 0 GB s Physical configuration Bytes per sector Logical blocks 512 71 132 959 512 143 374 737 512 286 749 487 512 585 937 500 Operating temperature 10 to 35 C 50 to 95 F System controllers Storage controller for IDE and non hot plug SATA Table 16 Storage controller specifications Item Description Model Integrated in the Intel ICH chipset Connector...

Page 103: ...res IPMI 2 0 support Standards compliant WOL Package 15 x 15 mm Power supply unit Table 18 Power supply unit specifications Item Description Model Delta TDPS 650CB PSU type 1U 650 watts Input type AC Input requirements Input voltage range Normal voltage range Input frequency range 90 VAC to 264 VAC wide range single phase 100 VAC to 240 VAC 47 Hz to 63 Hz Inrush current 40 A max 60 A peak for 1 ms...

Page 104: ...stem board platform ATX Advanced Technology Extended System board dimensions Length Width 295 mm 11 6 in 412 mm 16 2 in Server dimensions Height Width Depth 43mm 1 70 in 426 mm 16 78in 676 mm 26 62 in Server weight maximum configuration 15 87 kg 35 lb All manuals and user guides at all guides com ...

Page 105: ...43 8 dBA LWAd 6 24 bels LpAm 44 dBA 1 System performance may be reduced if operating with a fan fault or above 30 C 86 F 2 At sea level with an altitude derating of 1 0 C per every 305 m 1 8 F per every 1000 ft above sea level to a maximum of 3050 m 10 000 ft No direct sustained sunlight Maximum rate of change is 10 C hr 18 F hr The upper limit may be limited by the type and number of options inst...

Page 106: ... button front 81 UID button rear 82 C cable management 30 cable routing front panel board 86 hot plug SATA SAS drive cables 41 non hot plug SATA drive cables 39 optical media drive 35 CMOS RAM clear switch 88 clearing 72 definition 65 POST error messages 74 resetting 72 component level repairs warnings 26 console redirection 67 core logic chipset north bridge 95 south bridge 95 core logic controll...

Page 107: ...tallation guidelines 36 non hot plug HDD mounting screws 36 SATA HDD configuration 67 storage controller 95 supported drives 36 hardware configuration backing up data 26 boot time diagnostic screen 70 ESD damage prevention 28 memory 51 opening the server 31 optical media drive 34 PCI expansion board 53 post installation procedure 29 power supply unit 61 pre installation procedure 29 processor 45 r...

Page 108: ...34 part number 21 IDE data cable connector 22 part number 22 routing 35 illustrated parts catalog mechanical components 16 system components 20 input output ports 10 100 Mbps LAN port 82 GbE LAN ports 82 PS 2 keyboard port 82 PS 2 mouse port 82 serial port 82 super I O chipset 95 USB ports front 81 USB ports rear 82 video port 82 installation guidelines hard drive 36 PCI expansion boards 56 Intell...

Page 109: ...n north bridge 83 O onboard controllers 10 100 Mbps LAN 95 Gigabit Ethernet LAN 95 hardware monitoring 95 memory controller 95 storage controller 95 VGA 95 optical media drive cable connections 33 installing 34 options 21 part numbers 21 P part numbers air duct 16 battery 22 front bezel 16 front panel board 21 front panel board cable 22 front USB port cable 22 hardware plastics kit 22 heat sink 20...

Page 110: ... 66 overview 64 Power menu 68 primary menus 67 recording Setup values 71 Security menu 67 user configurable field 66 PhoenixBIOS software configuration function 64 overview 64 POST 72 physical specifications system board 104 population order memory modules 51 processors 45 POST beep codes 74 error indicators 72 errors messages 73 non fatal errors 73 overview 72 running 72 terminal error 74 test po...

Page 111: ...ensions depth 104 height 104 weight 104 width 104 signal cable kit part number 22 south bridge 84 spare parts mechanical components 16 storing 28 system components 20 transporting 28 standby mode activating 30 effects 30 status LEDs front panel 91 hot plug HDD 92 rear panel 94 super I O chipset 95 SW1 switch See system configuration switch See unit identification See unit identification SW4 switch...

Page 112: ...TA HDD 101 memory module 96 NHP SATA HDD 100 power supply unit 103 processor 97 storage controller 102 system unit 95 temperature environmental specifications 105 thermal grease application 49 thermal solution 96 top cover reinstalling 32 removing 31 U UID See unit identification uninterruptible power supply 30 unit identification LED indicator front 91 LED indicator rear 94 UID button front 81 UI...

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HP ProLiant DL140, Maintenance And Service Manual

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