HP ProLiant DL G6 User Manual Download Page 142

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Troubleshooting 142

Server fault indications flowchart

Symptoms:

•

Server boots, but a fault event is reported by Insight Management Agents

•

Server boots, but the internal health LED, external health LED, or component health LED is red or amber

NOTE:

For the location of server LEDs and information on their statuses, refer to the server

documentation.

Summary of Contents for ProLiant DL G6

Page 1: ...or the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 513482 004 May 2011 Edition 4 ...

Page 2: ...xpress warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under lice...

Page 3: ...tions 22 Power up the server 22 Power down the server 22 Open or remove the tower bezel 22 Extend the server from the rack 24 Remove the access panel 25 Remove fans 1 4 26 Remove fan 5 26 Remove the BBWC battery pack or the FBWC capacitor pack 27 Remove the air baffle 28 Remove the fan cage 29 Remove the media bay blank 30 Remove the DVD ROM drive 31 Remove the hard drive cage blank 31 Setup 33 Op...

Page 4: ...g a hot plug SAS hard drive 58 Eight bay SFF drive cage option 59 Installing the eight bay SFF drive cage bay 2 59 Installing the eight bay SFF drive cage bay 3 61 Six bay LFF backplane option 64 Installing the six bay LFF backplane bay 1 65 Installing the six bay LFF backplane bay 2 67 Two bay LFF drive cage option 69 Removable media device options 73 Installing a half height media device 73 Inst...

Page 5: ...ty 121 Integrated Lights Out 2 technology 121 Erase Utility 122 Redundant ROM support 122 USB support 123 Diagnostic tools 123 HP Insight Diagnostics 123 HP Insight Diagnostics survey functionality 123 Integrated Management Log 124 Remote support and analysis tools 124 HP Insight Remote Support software 124 Keeping the system current 125 Drivers 125 Version control 125 ProLiant Support Packs 125 O...

Page 6: ... regulatory notice 150 Disposal of waste equipment by users in private households in the European Union 150 Japanese notice 151 BSMI notice 151 Korean notice 151 Chinese notice 152 Vietnam compliance marking notice 152 Laser compliance 152 Battery replacement notice 152 Taiwan battery recycling notice 153 Power cord statement for Japan 153 Acoustics statement for Germany Geräuschemission 153 Elect...

Page 7: ...identification Front panel components Item Description 1 USB connectors 2 2 Drive cage blank 3 SAS SATA drives 8 4 Front video connector rack model only 5 Systems Insight Display 6 Removable media bay 7 DVD ROM drive 8 Optical drive blank ...

Page 8: ...reen Normal system on Amber System in standby but power still applied Off Power cord not attached or power supply failure 2 Health LED Green Normal system on Amber System health is degraded Red System health is critical Off Normal system off 3 UID LED Blue Activated Flashing blue System is being managed remotely Off Deactivated ...

Page 9: ...ll LEDs flashing DIMM unseated All other LEDs Amber Failure Off Normal IMPORTANT If more than one DIMM slot LED is illuminated further troubleshooting is required Test each bank of DIMMs by removing all other DIMMs Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM Systems Insight Display LED combinations When the health LED on the front panel illuminates either amb...

Page 10: ...r Green One fan has failed or has been removed Fan amber Red Green Two or more fans have failed or been removed Power supply amber Red Amber Only one power supply is installed and that power supply is in standby Power supply fault System board fault Power supply amber Amber Green Redundant power supply is installed and only one power supply is functional AC power cord is not plugged into redundant...

Page 11: ...em Description 1 Mouse connector 2 Keyboard connector 3 Serial connector 4 iLO 2 connector 5 USB connectors 2 6 NIC connectors 4 7 PCI expansion slots 8 Reserved for PCI X option kit 9 Video connector 10 Power supply bay 2 11 Power supply bay 1 populated ...

Page 12: ...een Network activity Off No network activity 3 iLO 2 link LED Green Linked to network Off No network connection 4 NIC link LED Green Linked to network Off No network connection 5 NIC activity LED Green or flashing green Network activity Off No network activity 6 Power supply LED Green System has AC power and is powered up Off System has no AC power the system is off or the power supply has failed ...

Page 13: ...ht Display connector 9 Front video connector 10 Front USB connector 11 Smart Array P410i memory module 12 Reserved 13 System battery 14 TPM connector 15 SATA connectors 6 16 Slot 1 PCIe x8 4 2 1 17 Slot 2 PCIe2 x8 4 2 1 18 Slot 3 PCIe2 x16 16 8 4 2 1 19 System maintenance switch 20 Slot 4 PCIe2 x8 4 2 1 21 Slot 5 PCIe2 x8 4 2 1 22 Slot 6 PCIe2 x16 8 4 2 1 23 Slot 7 PCIe2 x8 4 2 1 24 Slot 8 PCIe2 x...

Page 14: ... 1 populated DIMM slots DIMM slots are numbered sequentially 1 through 9 for each processor The supported AMP modes use the letter assignments for population guidelines System maintenance switch The system maintenance switch SW1 is a ten position switch that is used for system configuration Position Description Function S1 iLO security Off iLO security is enabled On iLO security is disabled ...

Page 15: ...rver or data loss could occur NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms Crash dump log analysis is an essential part of diagnosing reliability problems such as hangs in operating systems device drivers and applications Many crashes freeze a system and the only available action for a...

Page 16: ...drive cages installed the server supports up to 24 SFF hard drives or up to 14 LFF hard drives The server does not support mixing SFF and LFF hard drives HP recommends populating hard drive bays starting with the lowest SAS or SATA device number SFF hard drives LFF hard drives ...

Page 17: ...received for this drive it also has been selected by a management application On off or flashing Steadily blue The drive is operating normally and it has been selected by a management application On Amber flashing regularly 1 Hz A predictive failure alert has been received for this drive Replace the drive as soon as possible On Off The drive is online but it is not active currently Flashing regula...

Page 18: ...has been received for this drive Replace the drive as soon as possible Flashing irregularly Off The drive is active and it is operating normally Off Steadily amber A critical fault condition has been identified for this drive and the controller has placed it offline Replace the drive as soon as possible Off Amber flashing regularly 1 Hz A predictive failure alert has been received for this drive R...

Page 19: ...le 4 Green BBWC Status LED To interpret the illumination patterns of this LED see the following table LED3 pattern LED4 pattern Interpretation One blink every two seconds The system is powered down and the cache contains data that has not yet been written to the drives Restore system power as soon as possible to prevent data loss Data preservation time is extended any time that 3 3 V auxiliary pow...

Page 20: ...ller is executing from within its boot loader and receiving new flash code from the host controller Steady glow There is a short circuit across the battery terminals or within the battery pack BBWC features are disabled until the battery pack is replaced The life expectancy of a battery pack is typically more than three years One blink per second There is an open circuit across the battery termina...

Page 21: ...is corrupt Power supply backplane connectors Item Description BP1 Drive bay 1 power cable BP2 Drive bay 2 power cable BP3 Drive bay 3 power cable P1 Power supply 1 cable P2 Power supply 2 cable P6 SATA power cable P7 SATA power cable P8 SATA power cable P9 Video adapter power cable P10 Data cable P12 Video adapter power cable Drive cage jumper configuration settings Drive cage Installation Pin set...

Page 22: ...s directed by the operating system documentation NOTE If the operating system automatically places the server in Standby mode omit the next step 3 Press the Power On Standby button to place the server in Standby mode When the server activates Standby power mode the system power LED changes to amber IMPORTANT Pressing the UID button illuminates the blue UID LEDs on the front and rear panels In a ra...

Page 23: ...Operations 23 Use the key provided with the server to unlock the bezel with a counterclockwise turn If necessary remove the tower bezel ...

Page 24: ... from the rack to access internal components 1 Extend the server on the rack rails until the server rail release latches engage WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding t...

Page 25: ...surfaces allow the drives and the internal system components to cool before touching them CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage To remove the component 1 Do one of the following o Open or remove the tower bezel as needed Open or rem...

Page 26: ... need to be removed To prevent an orderly or immediate server shutdown HP highly recommends powering down the server during these procedures To determine if powering down is required see the specific procedure To remove the component 1 Power down the server on page 22 2 Do one of the following o Open or remove the tower bezel as needed Open or remove the tower bezel on page 22 o Extend the server ...

Page 27: ... on page 25 4 Remove the fan from the air baffle To replace the component reverse the removal procedure Remove the BBWC battery pack or the FBWC capacitor pack CAUTION To prevent a server malfunction or damage to the equipment do not add or remove the battery pack while an array capacity expansion RAID level migration or stripe size migration is in progress CAUTION After the server is powered down...

Page 28: ...rom the server or transfer data to another server 5 Remove the battery pack To replace the component reverse the removal procedure Remove the air baffle 1 Power down the server on page 22 2 Do one of the following o Open or remove the tower bezel as needed Open or remove the tower bezel on page 22 o Extend the server from the rack on page 24 3 Remove the access panel on page 25 4 Remove fan 5 on p...

Page 29: ...cedures To determine if powering down is required see the specific procedure To remove the component 1 Power down the server on page 22 2 Do one of the following o Open or remove the tower bezel as needed Open or remove the tower bezel on page 22 o Extend the server from the rack on page 24 3 Remove the access panel on page 25 4 Remove fan 5 on page 26 5 If installed remove the BBWC battery pack o...

Page 30: ...n the server on page 22 2 Do one of the following o Open or remove the tower bezel as needed Open or remove the tower bezel on page 22 o Extend the server from the rack on page 24 3 Remove the access panel on page 25 4 Remove the media bay blank Save the blank for future use ...

Page 31: ...ed remove the BBWC battery pack or the FBWC capacitor pack on page 27 6 Remove the air baffle on page 28 7 Remove the fan cage on page 29 8 Disconnect and remove the DVD ROM drive data power cable For more information see DVD ROM drive cabling on page 110 9 Remove the DVD ROM drive Remove the hard drive cage blank 1 Power down the server on page 22 2 Do one of the following o Open or remove the to...

Page 32: ...Operations 32 3 Remove the hard drive cage blank ...

Page 33: ...our Call to Repair o 4 Hour 24x7 Same Day o 4 Hour Same Business Day Software support o Microsoft o Linux o HP ProLiant Essentials HP SIM and RDP o VMWare Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 Startup and implementation services for both hardware and software For more information on HP Care Pack Services see the HP website http ...

Page 34: ...ce in the rack is not filled by a server or rack component the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps with blanking panels to maintain proper airflow CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling...

Page 35: ... and installation requirements of your facility CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply UPS This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure When installing more than one server you may need to use additional power dis...

Page 36: ...ever stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides WARNING When installing a server in a telco rack be sure that the rack frame is adequately secured to the top and bottom of the building structure Server warnings and cautions WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment Obser...

Page 37: ...installing the server The contents of the server shipping carton include Server Power cord Keyboard Mouse Tower feet Hardware documentation Documentation CD and software products In addition to the supplied items you may need Hardware options Operating system or application software PDU Identifying rack server shipping carton contents Unpack the server shipping carton and locate the materials and ...

Page 38: ...to install the server into a rack refer to the rack installation section Installing the server into the rack on page 39 1 Place the server on a flat stable surface 2 Install the tower feet 3 Connect peripheral devices to the server Rear panel components on page 11 WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors int...

Page 39: ...by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server Installing the server into the rack To install the server into a rack with square round or threaded holes refer to the instructions that ship with the rack hardware kit If you are installing the server into a telco rack order the appropriate option kit at the RackS...

Page 40: ...tallation To configure these utilities manually Press the F8 key when prompted during the array controller initialization to configure the array controller using ORCA Press the F9 key when prompted during the boot process to change the server settings using RBSU The system is set up by default for the English language For more information on the automatic configuration refer to the HP ROM Based Se...

Page 41: ... a processor failure message The server uses embedded PPMs to provide power to each processor CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server CAUTION To avoid damage to the processor Handle the processor only by the edges Do not touch the bottom of the processor especially the contact area IMPORTA...

Page 42: ...e the processor socket cover IMPORTANT Be sure the processor remains inside the processor installation tool 8 If the processor has separated from the installation tool carefully re insert the processor in the tool Handle the processor by the edges only and do not touch the bottom of the processor especially the contact area ...

Page 43: ... ARE VERY FRAGILE AND EASILY DAMAGED CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board Never install or remove a processor without using the processor installation tool Do not touch the processor socket contacts Do not tilt or slide the processor when lowering the processor into the socket ...

Page 44: ...socket retaining bracket and the processor locking lever The processor socket cover is automatically ejected Remove the cover CAUTION Be sure to close the processor socket retaining bracket before closing the processor locking lever The lever should close without resistance Forcing the lever closed can damage the processor and socket requiring system board replacement ...

Page 45: ...ation 45 12 Open the heatsink retaining latches 13 Remove the protective cover from the heatsink CAUTION To prevent thermal instability and damage to the server do not separate the processor from the heatsink after assembling ...

Page 46: ...mix these two types causes the server to halt during BIOS initialization The memory subsystem in this server can support RDIMMs or UDIMMs Both types are referred to as DIMMs when the information applies to both types When specified as RDIMM or UDIMM the information applies to that type only All memory installed in the server must be the same type The server supports the following DIMM speeds Singl...

Page 47: ...igure memory protection modes properly an understanding of single dual and quad rank DIMMs is helpful Some DIMM configuration requirements are based on these classifications A single rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory A dual rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time...

Page 48: ...ilability the server supports the following AMP modes Advanced ECC provides the greatest memory capacity for a given DIMM size while providing up to 4 bit error correction This mode is the default option for this server Mirrored Memory provides maximum protection against failed DIMMs Uncorrectable errors in one channel are corrected by the mirror channel Lockstep provides enhanced protection while...

Page 49: ...uld otherwise be uncorrected and result in a server failure The server provides notification that correctable error events have exceeded a pre defined threshold rate Lockstep memory configuration Lockstep mode provides protection against multi bit memory errors that occur on the same DRAM device Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types The DIMMs in each chan...

Page 50: ...l rank 1066 3 Single or dual rank 800 Advanced ECC population guidelines For Advanced ECC mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 50 DIMMs may be installed individually Multi processor Advanced ECC population order For Advanced ECC mode configurations with multiple processors populate the DIMM slots for each processor in the ...

Page 51: ...D and E o Last G and H o Do not populate slots C F or I UDIMM o First A and B o Last D and E o Do not populate slots C F G H or I After installing the DIMMs use RBSU to configure the system for Lockstep memory support Configuring lockstep memory on page 119 Multi processor Lockstep population order For Lockstep memory mode configurations with multiple processors populate the DIMM slots for each pr...

Page 52: ...server on page 22 2 Do one of the following o Open or remove the tower bezel as needed Open or remove the tower bezel on page 22 o Extend the server from the rack on page 24 3 Remove the access panel on page 25 4 Remove fan 5 on page 26 5 If installed remove the BBWC battery pack or the FBWC capacitor pack on page 27 6 Remove the air baffle on page 28 7 Open the DIMM slot latches 8 Install the DIM...

Page 53: ... are removed in redundant mode the server shuts down IMPORTANT When installing or replacing server components one or more fans might need to be removed To prevent an orderly or immediate server shutdown HP highly recommends powering down the server during these procedures To determine if powering down is required see the specific procedure Installing redundant fans WARNING To prevent personal inju...

Page 54: ...affle 12 If removed install the BBWC battery pack or the FBWC capacitor pack Installing the BBWC battery pack or the FBWC capacitor pack on page 86 13 Install fan 5 14 Install the access panel 15 Do one of the following o Close or install the tower bezel as needed o Slide the server back into the rack 16 Power up the server on page 22 Powering up and configuring the server on page 40 ...

Page 55: ...es allow the power supply or power supply blank to cool before touching it WARNING To reduce the risk of electric shock or damage to the equipment do not connect the power cord to the power supply until the power supply is installed CAUTION Always install either a hot plug power supply or a power supply blank into each bay to maintain proper airflow and cooling in the server Improper airflow can l...

Page 56: ...s installation 56 Installing a redundant hot plug power supply To install the component 1 Remove the power supply blank 2 Install the second hot plug power supply 3 Connect the power cord to the redundant power supply ...

Page 57: ...upplies are powered by separate AC power sources Hot plug SAS hard drive options When adding hard drives to the server observe the following general guidelines The system automatically sets all device numbers If only one hard drive is used install it in the bay with the lowest device number Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped ...

Page 58: ...a hot plug SAS hard drive CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Determine the status of the hard drive from the hot plug SAS hard drive LED combinations SAS and SATA hard drive LED combinations on page 17 2 Back ...

Page 59: ...and 3 For more information see Drive cage jumper configuration settings on page 21 Installing the eight bay SFF drive cage bay 2 1 Power down the server on page 22 2 Do one of the following o Open or remove the tower bezel as needed Open or remove the tower bezel on page 22 o Extend the server from the rack on page 24 3 Remove the access panel on page 25 4 Remove fan 5 on page 26 5 If installed re...

Page 60: ...Hardware options installation 60 Save the screws 10 Using the screws install the eight bay SFF drive cage 11 Connect the SAS cables to an optional SAS controller Storage controller option on page 84 ...

Page 61: ...do not operate the server unless all bays are populated with either a component or a blank 19 Install the hard drives and hard drive blanks 20 Power up the server on page 22 Powering up and configuring the server on page 40 Installing the eight bay SFF drive cage bay 3 To configure this option for drive cage bay 3 locate the three jumper pins on the backplane Move the jumper from pins 1 and 2 to p...

Page 62: ...n page 27 6 Remove the air baffle on page 28 7 Remove the fan cage on page 29 8 Remove the media bay blank on page 30 9 Remove the DVD ROM drive on page 31 10 Using a T 10 Torx screwdriver remove the two screws on top of the drive cage 11 Using a T 15 Torx screwdriver remove the sleeve from the drive cage ...

Page 63: ...re options installation 63 12 Install the drive cage 13 Using a T 15 Torx screwdriver install the locking brackets 14 Connect the SAS cables to an optional SAS controller Storage controller option on page 84 ...

Page 64: ...ide the server back into the rack CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 22 Install the hard drives and hard drive blanks 23 Power up the server on page 22 Powering up and configuring the server on page 40 Six bay LFF backplane option When installing a single six bay LFF backplane HP recommen...

Page 65: ...r from the rack on page 24 3 Remove the access panel on page 25 4 Remove fan 5 on page 26 5 If installed remove the BBWC battery pack or the FBWC capacitor pack on page 27 6 Remove the air baffle on page 28 7 Remove the fan cage on page 29 8 Remove any SFF drives installed in bay 1 9 Disconnect the power and data cables from the eight bay SFF drive cage in drive cage bay 1 10 Using a T 10 Torx scr...

Page 66: ...Hardware options installation 66 11 Using a T 15 Torx screwdriver install the six bay LFF backplane 12 Connect the power cable ...

Page 67: ...mage do not operate the server unless all bays are populated with either a component or a blank 20 Install the hard drives and hard drive blanks 21 Power up the server on page 22 Powering up and configuring the server on page 40 Installing the six bay LFF backplane bay 2 To install the component 1 Power down the server on page 22 2 Do one of the following o Open or remove the tower bezel as needed...

Page 68: ...9 Using a T 15 Torx screwdriver install the six bay LFF backplane 10 Connect the power cable The cabling for drive cage bay 1 is not shown for clarity 11 Connect the SAS cables to an optional SAS controller Storage controller option on page 84 or to an optional SAS expander HP SAS Expander Card option on page 87 ...

Page 69: ...unless all bays are populated with either a component or a blank 19 Install the hard drives and hard drive blanks 20 Power up the server on page 22 Powering up and configuring the server on page 40 Two bay LFF drive cage option To configure this option for drive cage bay 3 locate the three jumper pins on the backplane Move the jumper from pins 1 and 2 to pins 2 and 3 For more information see Drive...

Page 70: ...affle on page 28 7 Remove the fan cage on page 29 8 Remove all SFF drives and the drive cage from bay 3 if installed For more information see the server maintenance and service guide 9 Remove the media bay blank on page 30 10 Remove the DVD ROM drive on page 31 11 Install the two bay LFF drive cage 12 Using a T 15 Torx screwdriver install the locking brackets ...

Page 71: ...the following o A six bay LFF backplane See step 15 o An optional SAS controller See step 16 15 Connect the SAS SATA controller cable a Connect the 6LFF labeled connector to SAS connector 5 6 on the six bay LFF backplane b Connect the 2LFF labeled connector to the two bay LFF drive cage backplane c Connect the remaining connector to SAS connector B on the system board ...

Page 72: ...nal SAS controller Storage controller option on page 84 b Connect the 6LFF labeled connector to the two bay LFF drive cage backplane For this cabling scenario the 2LFF labeled connector is not used c Coil the excess cable to minimize the impact to airflow 17 Install the fan cage 18 Install the air baffle 19 If removed install the BBWC battery pack or the FBWC capacitor pack Installing the BBWC bat...

Page 73: ...r supports the installation of up to two half height devices or one full height device in the removable media bays Installing a half height media device 1 Power down the server on page 22 2 Do one of the following o Open or remove the tower bezel as needed Open or remove the tower bezel on page 22 o Extend the server from the rack on page 24 3 Remove the access panel on page 25 4 Remove fan 5 on p...

Page 74: ...wing o Close or install the tower bezel as needed o Slide the server back into the rack 19 Power up the server on page 22 Powering up and configuring the server on page 40 Installing a full height media device 1 Power down the server on page 22 2 Do one of the following o Open or remove the tower bezel as needed Open or remove the tower bezel on page 22 o Extend the server from the rack on page 24...

Page 75: ...rear of the device 13 Slide the media drive fully into the bay until it is seated securely 14 Install the fan cage 15 Install the air baffle 16 If removed install the BBWC battery pack or the FBWC capacitor pack Installing the BBWC battery pack or the FBWC capacitor pack on page 86 17 Install fan 5 18 Install the access panel 19 Do one of the following o Close or install the tower bezel as needed ...

Page 76: ... 22 2 Do one of the following o Open or remove the tower bezel as needed Open or remove the tower bezel on page 22 o Extend the server from the rack on page 24 3 Remove the access panel on page 25 4 Remove fan 5 on page 26 5 If installed remove the BBWC battery pack or the FBWC capacitor pack on page 27 6 Remove the air baffle on page 28 7 Remove the fan cage on page 29 8 Remove the optical drive ...

Page 77: ...m power cable c Route and connect the data cable to the system board 11 Install the fan cage 12 Install the air baffle 13 If removed install the BBWC battery pack or the FBWC capacitor pack Installing the BBWC battery pack or the FBWC capacitor pack on page 86 14 Install fan 5 15 Install the access panel 16 Do one of the following o Close or install the tower bezel as needed o Slide the server bac...

Page 78: ...the HP NC524SFP Adapter are not supported in expansion slot 1 To install the component 1 Power down the server on page 22 2 Do one of the following o Open or remove the tower bezel as needed Open or remove the tower bezel on page 22 o Extend the server from the rack on page 24 3 Remove the access panel on page 25 4 Remove fan 5 on page 26 5 If installed remove the BBWC battery pack or the FBWC cap...

Page 79: ...board 12 Install the air baffle 13 If removed install the BBWC battery pack or the FBWC capacitor pack Installing the BBWC battery pack or the FBWC capacitor pack on page 86 14 Install fan 5 15 Install the access panel 16 Do one of the following o Close or install the tower bezel as needed o Slide the server back into the rack 17 Connect any external cables to the expansion boards ...

Page 80: ...NIC connectors on the adapter are unavailable IMPORTANT When both an HP NC524SFP module and an optional HP NC522SFP Dual Port 10GbE Server Adapter are installed in the server only expansion slot 1 has Wake On LAN capability To install the component 1 Power down the server on page 22 2 Disconnect the network cables 3 Do one of the following o Open or remove the tower bezel as needed Open or remove ...

Page 81: ...Hardware options installation 81 10 Remove the HP NC375i adapter from expansion slot 10 11 Install the HP NC524SFP module on the HP NC375i adapter ...

Page 82: ...Hardware options installation 82 12 Install the mini DIMM on the expansion board 13 Install the HP NC375i adapter in expansion slot 10 14 Close the expansion board slot retainer ...

Page 83: ...stall the air baffle 18 If removed install the BBWC battery pack or the FBWC capacitor pack Installing the BBWC battery pack or the FBWC capacitor pack on page 86 19 Install fan 5 20 Install the access panel 21 Do one of the following o Close or install the tower bezel as needed o Slide the server back into the rack 22 Connect the network cables 23 Power up the server on page 22 Powering up and co...

Page 84: ...r install the tower bezel as needed o Slide the server back into the rack 14 Power up the server on page 22 Powering up and configuring the server on page 40 BBWC and FBWC options The server supports either of the following Battery backed write cache BBWC options BBWC consists of a cache module and a battery pack also called a BBWC enabler The DDR cache module buffers and stores data being written...

Page 85: ...ry automatically recharges the batteries and enables the battery pack This process might take up to four hours During this time the cache module functions properly but without the performance advantage of the battery pack NOTE The data protection and the time limit also apply if a power outage occurs When power is restored to the system an initialization process writes the preserved data to the ha...

Page 86: ...ller module because you can lose data To install the component 1 Back up all data 2 Close all applications 3 Power down the server on page 22 CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is...

Page 87: ...tional controller that provides up to 24 connectors for internal SAS hard drives IMPORTANT The HP SAS Expander Card is not supported in expansion slot 1 To install the component 1 Power down the server on page 22 2 Do one of the following o Open or remove the tower bezel as needed Open or remove the tower bezel on page 22 o Extend the server from the rack on page 24 3 Remove the access panel on pa...

Page 88: ... slots For more information see System board components on page 13 Before installing a high power graphics adapter in the server be sure that the power supplies support the installation of the adapter Due the high power requirements for the adapter a 750W or higher power supply may be required For more information see the HP Enterprise Configurator website http h30099 www3 hp com configurator To i...

Page 89: ...tion The tower to rack conversion kit includes all equipment required to convert the tower model server into a rack model server and to install the server into most square or round hole racks The tower to rack conversion kit includes Rack mounting hardware kit Rack bezel Front video connector cable T 15 screws 6 Screwlocks 2 This document In addition to the items supplied in the conversion kit you...

Page 90: ...t plug SAS hard drive on page 58 11 Disconnect all cables from the drive cages 12 Remove the SFF drive cages For more information see the server maintenance and service guide 13 Remove the hard drive cage blank on page 31 14 Remove the DVD ROM drive on page 31 if installed 15 Remove the two bay LFF drive cage if installed For more information see the server maintenance and service guide 16 Optiona...

Page 91: ...tallation 91 17 Extend the Systems Insight Display from the chassis For the remaining steps the Systems Insight Display is not shown for clarity 18 With a T 15 Torx screwdriver remove the following seven screws o Inside 4 ...

Page 92: ...Hardware options installation 92 o Rear 1 o Front 2 19 Remove the chassis from the tower side panels ...

Page 93: ...are options installation 93 a Disengage the chassis from the tower side panels by pushing the bottom side panel back and by pulling the chassis forward b Lift the chassis up and out of the tower side panels ...

Page 94: ...Hardware options installation 94 20 With the T 10 Torx screwdriver remove the tower bezel bracket 21 Extend the I O bezel from the chassis 22 Install the rack bezel using the T 15 screws provided ...

Page 95: ...Hardware options installation 95 The I O bezel is not shown for clarity 23 Remove the front video connector cable blank from the I O bezel ...

Page 96: ...Hardware options installation 96 24 Using a 3 16 in nut driver and the screwlocks install the front video connector cable 25 Route the front video connector cable through the front of the chassis ...

Page 97: ...tions installation 97 26 Install the I O bezel 27 Route and connect the front video connector cable to the front video connector on the system board 28 Remove the Systems Insight Display cable from the tower slot ...

Page 98: ...the Systems Insight Display 32 Install the SFF drive cages 33 Install the two bay LFF drive cage if removed 34 Install the DVD ROM drive if removed 35 Connect the drive cables 36 Install the fan cage 37 Install the air baffle 38 If removed install the BBWC battery pack or the FBWC capacitor pack Installing the BBWC battery pack or the FBWC capacitor pack on page 86 39 Install fan 5 ...

Page 99: ...s the use of drive encryption technology such as the Microsoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines Do not ...

Page 100: ...hing them 1 Power down the server on page 22 2 Do one of the following o Open or remove the tower bezel as needed Open or remove the tower bezel on page 22 o Extend the server from the rack on page 24 3 Remove the server from the rack if necessary 4 Place the server on a flat level work surface 5 Remove the access panel on page 25 6 Remove fan 5 on page 26 7 If installed remove the BBWC battery pa...

Page 101: ...ssword The recovery key password is generated during BitLocker setup and can be saved and printed after BitLocker is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the rec...

Page 102: ...ctions see the OS documentation CAUTION When a TPM is installed and enabled on the server data access is locked if you fail to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings For more information on firmware updates and hardware procedures see the HP Trusted Platform Module Best Pract...

Page 103: ...back of the server and the power cord is disconnected from the grounded earthed AC outlet before installing devices CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Data cabling Server data cabling Item Description 1 SATA connector 2 SAS connector A ...

Page 104: ... controller 1 port 1 2 Optional SAS controller 1 port 2 3 Optional SAS controller 2 connector 1 4 Optional SAS controller 2 connector 2 5 SAS connector A 6 SAS connector B 7 Hard drive cage 3 SAS connector 2 8 Hard drive cage 3 SAS connector 1 9 Hard drive cage 2 SAS connector 2 10 Hard drive cage 2 SAS connector 1 11 Hard drive cage 1 SAS connector 2 12 Hard drive cage 1 SAS connector 1 ...

Page 105: ... drive cage cabling to an optional six bay LFF backplane Item Description 1 Drive cage bay 1 power cable 2 Drive cage bay 3 power cable 3 SAS cable connector A 4 SAS cable connector B 5 LED cable Two bay LFF drive cage cabling to an optional SAS controller ...

Page 106: ...Cabling 106 Six bay LFF backplane cabling Drive cage bay 1 Drive cage bay 2 ...

Page 107: ...Cabling 107 Eight bay SFF drive cage cabling Drive cage bay 1 Drive cage bay 2 ...

Page 108: ...Cabling 108 Drive cage bay 3 SAS expander cabling The colors are shown for illustration purposes only Item Description 1 SAS expander card connectors C and D ...

Page 109: ...rd connectors G and H 4 SAS expander card connectors A and B 5 System board SAS connectors A and B 6 Hard drive cage 3 7 Hard drive cage 2 8 Hard drive cage 1 Media device data cabling Item Description 1 SATA connectors 2 Slimline optical drive 3 DVD ROM drive 4 Half height media device ...

Page 110: ...Cabling 110 DVD ROM drive cabling Slimline optical drive cabling ...

Page 111: ...Cabling 111 Power cabling Server power cabling basic configuration Item Description 1 Power supply backplane connector 2 24 pin power connector 3 Hard drive cage 1 4 DVD ROM drive ...

Page 112: ...oses only Item Description 1 Video card slot 6 2 Video card slot 8 3 Power connector 4 Power supply backplane connector 5 24 pin power connector 6 Hard drive cage 1 7 Hard drive cage 2 8 Half height media device 9 DVD ROM drive 10 Slimline optical drive 11 P9 power connector 12 P12 power connector ...

Page 113: ...age power cabling Item Description 1 24 pin power connector 2 Power supply backplane connector 3 Hard drive bay 1 must use BP1 power cable 4 Hard drive bay 2 must use BP2 power cable 5 Hard drive bay 3 must use BP3 power cable ...

Page 114: ...Cabling 114 Front panel cabling Item Description 1 Front USB connector 2 Front video connector 3 Systems Insight Display connector 4 Front panel connector ...

Page 115: ...Cabling 115 BBWC battery pack and FBWC capacitor pack cabling ...

Page 116: ... for ProLiant For more information about SmartStart software see the HP Insight Foundation suite for ProLiant or the HP website http www hp com go foundation SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a server deployment product that allows you to build an unattended automated installation for high volume server deployments The SmartStart Scripting Toolkit is designed to supp...

Page 117: ...imes Upon the first system power up After defaults have been restored Default configuration settings are sufficient for proper typical server operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Auto configuration process The auto configuration process automatically runs when you boot the server for the first time During t...

Page 118: ...rver Advanced memory protection within RBSU enables the following advanced memory Advanced ECC Mode Provides memory protection beyond Standard ECC All single bit failures and some multi bit failures can be corrected without resulting in system downtime Online Spare Mode Provides protection against failing or degraded DIMMs Certain memory is set aside as spare and automatic failover to spare memory...

Page 119: ...more information on Advanced ECC see the HP website http h18000 www1 hp com products servers technology memoryprotection html Configuring lockstep memory To configure Lockstep memory 1 Install the required DIMMs Installing a DIMM on page 52 2 Access RBSU by pressing the F9 key during power up when the prompt is displayed 3 Select System Options 4 Select Advanced Memory Protection 5 Select Lockstep...

Page 120: ...s support for the following functions Reconfiguring one or more logical drives Viewing the current logical drive configuration Deleting a logical drive configuration Setting the controller to be the boot controller If you do not use the utility ORCA will default to the standard configuration For more information regarding array controller configuration refer to the controller user guide For more i...

Page 121: ...estarted the system You can disable ASR from the HP SIM console or through RBSU ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert a ROMPaq USB Key into an available USB port and boot the system In addition to ROMPaq Online Flash Components for Windows and Linux operating systems are available for updating the system firmware The ROMPaq...

Page 122: ...ate deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Refer to the instructions for using this utility Run the Erase Utility if you must erase the system for the following reasons You want to install a new operating system on a server with an existing operating system You encounter an error when comple...

Page 123: ...D HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility refer to the HP website http www hp com servers diags HP Insight Diagnostics survey fu...

Page 124: ...vent diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for on site service if configured and available in your country The software is available in two variants HP Insight Remote Support Standard This software support...

Page 125: ...ers for a particular server enter the following web address into the browser http www hp com support servername In place of servername enter the server name For example http www hp com support dl360g6 http www hp com support dl360g6 Version control The VCRM and VCA are Web enabled Insight Management Agents tools that HP SIM uses to facilitate and schedule software update tasks to the entire enterp...

Page 126: ...f provisioning and updating HP ProLiant Servers options and Blades within the datacenter HP SUM is delivered on The Smart Update Firmware DVD ProLiant Support Packs and Easy Set up CDs HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of servers and options This tool has the following features Enables GUI and a command line scriptable interface Enables scri...

Page 127: ...rdware and software changes on HP commercial products For more information refer to the HP website http www hp com go pcn Care Pack HP Care Pack Services offer upgraded service levels to extend and expand bundled services with easy to buy easy to use support packages that help you make the most of your server investments For more information see the HP website http www hp com services carepack ...

Page 128: ...support ProLiant_TSG_jp Pre diagnostic steps WARNING To avoid potential problems ALWAYS read the warnings and cautionary information in the server documentation before removing replacing reseating or modifying system components IMPORTANT This guide provides information for multiple servers Some information may not apply to the server you are troubleshooting Refer to the server documentation for in...

Page 129: ...the component exceeds the recommended weight for one individual to handle safely WARNING To reduce the risk of personal injury or damage to the equipment observe local occupational health and safety requirements and guidelines for manual material handling These symbols on power supplies or systems indicate that the equipment is supplied by multiple sources of power WARNING To reduce the risk of in...

Page 130: ...system you must provide at least 7 6 cm 3 0 in of clearance at the front and back of the server CAUTION The server is designed to be electrically grounded earthed To ensure proper operation plug the AC power cord into a properly grounded AC outlet only Symptom information Before troubleshooting a server problem collect the following information What events preceded the failure After which steps do...

Page 131: ...n the troubleshooting process Before performing any troubleshooting steps that involve processors review the following guidelines Be sure that only authorized personnel perform the troubleshooting steps that involve installing removing or replacing a processor Always locate the documentation for your processor model before performing any steps that require installing removing or replacing a proces...

Page 132: ...itional processors CAUTION Before removing or replacing any processors be sure to follow the guidelines provided in Performing processor procedures in the troubleshooting process on page 131 Failure to follow the recommended guidelines can cause damage to the system board requiring replacement of the system board Loose connections Action Be sure all power cords are securely connected Be sure all c...

Page 133: ...you start with the first flowchart in this section Start diagnosis flowchart on page 133 and follow the appropriate diagnostic path If the other flowcharts do not provide a troubleshooting solution follow the diagnostic steps in General diagnosis flowchart on page 134 The General diagnosis flowchart is a generic troubleshooting process to be used when the problem is not server specific or is not e...

Page 134: ...nsure of the problem or if the other flowcharts do not fix the problem use the following flowchart Item See 1 Symptom information on page 130 2 Loose connections on page 132 3 Service notifications on page 133 4 The most recent version of a particular server or option firmware is available on the HP Support website http www hp com support ...

Page 135: ...intenance and service guide located on the Documentation CD or the HP website http www hp com products servers platforms 8 Breaking the server down to the minimum hardware configuration on page 131 or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see Troubleshooting resources on page 128 9 Server information you need in the HP ProLiant Servers Troubleshooting ...

Page 136: ...Troubleshooting 136 Server power on problems flowchart Symptoms The server does not power on The system power LED is off or amber ...

Page 137: ...rver maintenance and service guide located on the Documentation CD or the HP website http www hp com products servers platforms 5 Integrated Management Log on page 124 or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see Troubleshooting resources on page 128 6 Power source problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation C...

Page 138: ...Troubleshooting 138 ...

Page 139: ... 6 Server health LEDs on page 133 and Component identification on page 7 7 Loose connections on page 132 8 General memory problems are occurring in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see Troubleshooting resources on page 128 9 Server maintenance and service guide located on the Documentation CD or the HP website http www hp com products servers platfor...

Page 140: ...iant Servers Troubleshooting Guide located on the Documentation CD or see Troubleshooting resources on page 128 Operating system information you need in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see Troubleshooting resources on page 128 ...

Page 141: ...ated on the Documentation CD or see Troubleshooting resources on page 128 Controller documentation Loose connections on page 132 6 General memory problems are occurring in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see Troubleshooting resources on page 128 7 Operating system problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation...

Page 142: ... boots but a fault event is reported by Insight Management Agents Server boots but the internal health LED external health LED or component health LED is red or amber NOTE For the location of server LEDs and information on their statuses refer to the server documentation ...

Page 143: ...n problems flowchart Server power on problems flowchart on page 136 6 HP Insight Diagnostics on page 123 or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see Troubleshooting resources on page 128 7 Hardware problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see Troubleshooting resources on page 128 Server maintenance a...

Page 144: ...rror messages and beep codes For a complete listing of error messages refer to the POST error messages in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support ...

Page 145: ...Troubleshooting 145 WARNING To avoid potential problems ALWAYS read the warnings and cautionary information in the server documentation before removing replacing reseating or modifying system components ...

Page 146: ...n 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power down the server on page 22 2 Extend or remove the server from the rack Extend the server from the rack on page 24 3 Remove the access panel on page 25 4 Remove the PCI riser cage CAUTION To prevent damage to th...

Page 147: ...Battery replacement 147 For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider ...

Page 148: ...both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer...

Page 149: ...cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For ques...

Page 150: ...vided by HP Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following HP website http www hp eu certificates type the product number in the search field The ...

Page 151: ...lectrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste dispo...

Page 152: ...5 1 2007 WARNING Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product s installation guide may result in hazardous radiation exposure To reduce the risk of exposure to hazardous radiation Do not try to open the module enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedu...

Page 153: ...em to recycling or proper disposal use the public collection system or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the W...

Page 154: ...atic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance...

Page 155: ...ct sunlight allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 kPa Server specifications Specification Value Dimensions Rack model Height 17 48 cm 6 88 in Depth 69 93 cm 27 53 in Width 48 34 cm 19 03 in Tower model Height 47 04 cm 18 52 in Depth 73 96 cm 29 12 in Width 24 77 cm 9 75 in Weight W...

Page 156: ...0 W at 120V AC input 1200 W at 200V to 240V AC input HP ProLiant 750 W Power Supply Specification Value Input requirements Rated input voltage 100 to 120 VAC 200 to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 8 9 A at 100 VAC 4 3 A at 200 VAC Rated input power 857 W at 100V AC input 824 W at 200V AC input BTUs per hour 2925 at 100V AC input 2812 at 200V AC input Power supply o...

Page 157: ... 526 W at 100V AC input 505 W at 200V AC input BTUs per hour 1794 at 100V AC input 1725 at 200V AC input Power supply output Rated steady state power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input Maximum peak power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input ...

Page 158: ... service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored o If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com hps In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html Customer ...

Page 159: ...s ou mainteneurs agréés détermine que la réparation peut être effectuée à l aide d une pièce CSR HP vous l envoie directement Il existe deux catégories de pièces CSR Obligatoire Pièces pour lesquelles la réparation par le client est obligatoire Si vous demandez à HP de remplacer ces pièces les coûts de déplacement et main d œuvre du service vous seront facturés Facultatif Pièces pour lesquelles la...

Page 160: ...ituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP Ne...

Page 161: ...an en dos categorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Opcional componentes para los que la reparación por parte del usuario es opcional Estos componentes también están diseñados para que ...

Page 162: ...de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het de...

Page 163: ...s pode ser feita mediante uma taxa adicional Se precisar de auxílio entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos em que isso for necessário é preciso enviar a peça com defeito à HP dentro do período determinado normalmente c...

Page 164: ...Technical support 164 ...

Page 165: ...Technical support 165 ...

Page 166: ... AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery backed write cache CSA Canadian Standards Association CSR Customer Self Repair DDR double data rate ECC error checking and correcting FBWC flash backed write cache IEC International Electrotechnical Commission iLO Integrated Lights Out ...

Page 167: ... ROM Configuration for Arrays PCIe peripheral component interconnect express POST Power On Self Test PPM processor power module PSP ProLiant Support Pack RBSU ROM Based Setup Utility RDIMM Registered Dual In line Memory Module RDP Rapid Deployment Pack SAS serial attached SCSI SFF small form factor SIM Systems Insight Manager ...

Page 168: ...breviations 168 TMRA recommended ambient operating temperature UDIMM Unregistered Dual In Line Memory Module UID unit identification UPS uninterruptible power system USB universal serial bus VCA Version Control Agent ...

Page 169: ... 127 cautions 129 cautions electrical 129 cautions power cord 129 cautions ventilation 129 change control and proactive notification 127 Chinese notice 152 components 7 configuration of system 40 116 configuring AMP modes 118 119 connection problems 132 connectors 7 contacting HP 158 crash dump analysis 15 D data cabling 103 104 105 106 107 108 109 110 Declaration of Conformity 149 default setting...

Page 170: ...33 help resources 158 HP contact information 158 HP Insight Diagnostics 123 HP Insight Diagnostics survey functionality 123 HP Insight Remote Support software 124 HP NC524SFP Dual Port 10GbE Module 80 HP ProLiant Essentials Foundation Pack 40 HP Smart Update Manager overview 126 HP website 158 I identification number 148 identifying components 7 iLO Integrated Lights Out 121 iLO 2 activity LED 12 ...

Page 171: ...components 11 rear panel LEDs 12 recovery key 101 redundant ROM 122 registering the server 40 regulatory compliance notices 148 150 remote support and analysis tools 124 removable media devices 73 74 required information 158 resetting the system 15 ROM redundancy 122 ROM Based Setup Utility RBSU 101 116 ROMPaq utility 121 122 S safety considerations 128 safety information 122 SAN configuration 119...

Page 172: ...oving 22 tower server setting up 38 tower to rack conversion 89 TPM Trusted Platform Module 13 99 100 101 troubleshooting 128 troubleshooting flowcharts 133 troubleshooting firmware upgrade utility 128 Trusted Platform Module TPM 99 100 101 U UDIMM configuration 49 UID LED 8 12 15 updating the system ROM 122 UPS uninterruptible power supply 35 USB connectors 7 11 13 USB support 123 utilities 116 V...

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