The proof of purchase should be a scanned copy or fax of a sales receipt or invoice from HP or
an authorized reseller. It can also be an order confirmation, shipping receipt, or reseller based
purchase/shipping confirmation that contains the following:
•
The purchase or shipping date.
•
The product number or product name/product description.
•
The serial number, but it is not required (some invoices do not have serial numbers).
•
The vendor’s name (the name of the business where the unit was purchased).
IMPORTANT:
Be sure that all information is clearly readable.
More information regarding server blade warranties can be found at:
http://
bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01865770/c01865770.pdf
.
Support
A support Flex Care Pack with at least the same level of care as the server blade to be upgraded
(the Monarch Server) should have been purchased when the Upgrade Kit was ordered. Your HP
sales representative will apply the support package to the upgraded server blade and provide
credit for the unused portion of the package purchased for the original Monarch Server. The new
Flex Care Pack must be registered with the serial number of the original Monarch Server (now
attached to the upgraded server) included to ensure support entitlement. For more information, go
to
www.hp.com/go/cpc
. You can also contact your HP sales representative or contact HP sales
through the following link:
http://www.hp.com/large/contact/enterprise/index.html?key=1-57BVO&mcc=DRSR
Blade link and system information parameters
Every HP BL860c i2, BL870c i2 and BL890c i2 server blade has a set of information called the
System Information Parameters which helps to identify the server blade and is used for certain
applications and for the server blade warranty. This information includes:
•
product name
•
product number
•
UUID
•
serial number
This information is stored in nonvolatile memory onboard the Blade Link and server blades. The
system information parameters can be viewed from the iLO 3 MP interface Command Menu prompt
by entering
sysset
.
[ilo002264fed1da] CM:hpiLO-> sysset
SYSSET
Current System Information Parameters:
Manufacturer : HP
product name (prodname) : Integrity BL890c i2
Secondary Product Name : Integrity BL890c i2
Product Number (prodnum) : AH384A
Secondary Product Number : AH384A
Serial number (serial) : USA0000
Secondary Serial Number : USA0000
UUID (uuid) : E14F772A-AD78-11DF-85ED-1FC66668C7F5
Secondary UUID : E14F772A-AD78-11DF-85ED-1FC66668C7F5
Product ID : 0x704
80
Optional components