HP HP Integrated Lights-Out, User Manual

Page: 385 / 410

Troubleshooting iLO 385
SSH Text Support from a Remote Conosle Session
The telnet and SSH access from text Remote Console supports the standard 80 x
25 configuration of the text screen. This mode is compatible for text Remote
Console for the majority of available text mode interfaces in current operating
systems. Extended text configuration beyond the 80 x 25 configuration is not
displayed correctly when using telnet or SSH. HP recommends configuring the
text application in 80 x 25 mode or use the iLO Remote Console applet provided
by the web interface.
Troubleshooting Terminal Services Problems
The following sections discuss troubleshooting Remote Console issues.
Terminal Services Button Is Not Working
The Terminal Services option will not function if the Deny option is selected on
the Java security warning popup. When the Deny option is selected, you are
telling the browser that the Remote Console applet is not trustworthy. The
Remote Console will not be allowed to execute any code requiring a higher level
of trust. If the Deny option is select, the Remote Console is not allowed to launch
the code required to activate the Terminal Services button. If you look in the Java
Console, you will see a
"Security Exception - Access denied"
message.
Terminal Services Proxy Stops Responding
Any time iLO is reset (such as changing network settings or global settings),
Terminal Services pass-through is unavailable for two minutes from the
beginning of the reset. iLO requires 60 seconds to complete the reset and POST
with a 60-second buffer before continuing. After two minutes, the status changes
to Available and Terminal Services pass-through is available for use.