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Performance Series Network Video Recorder User Guide

Step 4: Connect the Ethernet cable

Connect the supplied CAT5e Ethernet cable to the network port. Connect the other end to a

router on your network.

Step 5: Connect audio devices (if applicable)

To record audio, connect the audio sources to the AUDIO IN connectors. To play audio,

connect an audio output device (low-impedance headphones, speaker, or amplifier) to the

AUDIO OUT connector (200 mV / 1 kilohm).

Step 6: Connect alarm devices (if applicable)

Connect alarm devices to the alarm in/out interface. If the alarm inputs use external power,

the device must have the same ground as the NVR. See

Appendix A, Connecting Alarm

Input/Outputs

for additional information.

Step 7: Connect a PTZ camera (if applicable)

Your embedded NVR communicates with PTZ cameras through the Network. Ensure that you

camera is correctly connected to the Network.

Step 8: Connect the power cable

Connect the supplied 12 V DC power adapter to the power input. Use of an uninterruptible

power supply (UPS) is strongly recommended.

Typical NVR Installation

The following diagram shows a typical NVR installation:

Figure 2-1 Typical NVR Installation

Summary of Contents for 2450Cm Series

Page 1: ...mance Series Network Video Recorder User Guide HEN081 4 HEN162 4 HEN163 4 HEN161 4 HEN322 4 HEN323 4 HEN321 4 HEN642 4 HEN643 4 HEN041 3 HEN081 3 HEN161 3 HEN04103L HEN08103L HEN16103L HEN32103L Storage in TB ...

Page 2: ......

Page 3: ...pment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equip...

Page 4: ...le local laws regulations and procedures General Data Protection Regulation Please be aware that this product can store personal data Personal data is protected by the General Data Protection Regulation 2016 679 in Europe and therefore the owners of personal data have obtained certain rights thanks to this regulation We strongly advise you to be fully aware of these owner data subjects rights as w...

Page 5: ...unit yourself Refer all servicing to qualified service personnel 8 REPLACEMENT PARTS When replacement parts are required be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part Unauthorized substitutions may result in fire electric shock or other hazards Using replacement parts or accessories other than the origi...

Page 6: ... The direct current symbol This symbol indicates that the power input output for the product is direct current The alternating current symbol This symbol indicates that the power input output for the product is alternating current The LDPE symbol This symbol indicates that this product is made of Low Density Polyethylene LDPE The Direct Current symbol This symbol indicates that the product operate...

Page 7: ...icates that the product conforms to the relevant guidelines standards for the European Union harmonization legislation The Protective Earth symbol This symbol indicates that the marked terminal is intended for connection to the protective earth grounding conductor This symbol is used to direct attention to important information This symbol warns that the corresponding action could result in an ele...

Page 8: ... Startup Wizard 21 Using the Startup Wizard 21 Setting Up Bi Directional Communication Connection 24 PC to an Audio Input Device 24 3 Viewing Live Video 26 About Live View 26 Camera Status 27 Camera Toolbar 27 Live View Toolbar 28 Shortcut Menu 29 Configuring Live View 29 Setting the Screen Layout 29 Controlling PTZ Cameras 30 Working with the PTZ Control Panel 30 Configuring PTZ Connection Settin...

Page 9: ...etwork Settings 62 Configuring TCP IP Settings 62 Configuring Port Settings 63 Configuring Wireless Connection Settings 65 Configuring PPPoE Settings 67 Configuring DDNS Settings 67 Configuring Email Settings 68 Configuring UPnP Settings 70 Configuring Sync Time Right Settings 70 Configuring SNMP Settings 71 Configuring Multicast Settings 73 Configuring Registration Settings 73 Configuring Alarm C...

Page 10: ...deo Recording Schedule 105 Configuring the Snapshot Recording Schedule 106 Configuring HDD Manager Settings 107 Configuring FTP Settings 108 Configuring HDD Advanced Settings 110 Configuring Main Stream Settings 110 Configuring Sub Stream Settings 110 Configuring Snapshot Storage Settings 110 Configuring NAS Storage 111 Configuring NAS Manager 112 Configuring Record Settings 112 Configuring HDD De...

Page 11: ...rage device 134 Restoring Default Settings 134 Upgrading the NVR 135 11 Viewing Information 137 Viewing System Information 137 Viewing Hard Disk Information 137 Viewing Recording Information 138 Viewing Data Stream Information 139 Viewing Version Information 139 Viewing Event Information 140 Viewing Alarm Status Information 140 Viewing Heat Map Information 141 Viewing Network Information 141 Viewi...

Page 12: ...put Rear Panel Connections 241 Guidelines for Connecting Local Alarm Input Ports 242 Guidelines for Connecting Alarm Output Ports 242 15 Appendix B 243 Installing Hard Drives 243 Hard Disk Drive Recommendations 243 Installing Hard Drives 243 Installing a HDD on HEN081 4 HEN161 4 HEN321 4 HEN041 3 HEN081 3 HEN161 3 HEN04103L HEN08103L HEN16103L HEN32103L 244 Installing a HDD on HEN162 4 HEN322 4 HE...

Page 13: ...gure camera image settings encoder settings snapshot settings privacy mask settings camera name settings and channel type settings Chapter 7 Configuring Network Settings describes how to configure the NVR s network settings including connection settings email settings FTP settings registration settings and alarm center settings Chapter 8 Configuring Event Settings describes how to configure the NV...

Page 14: ...u item Note Alerts the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the product How to Use This Document Pictures in this manual are for reference only please see the actual items for details This product is subject to updates or changes without prior notice Please familiarize yourself with this manual before operation and ensure...

Page 15: ...rage Remote control and mouse shortcut menu operation Remote management Control The Performance Series Network Video Recorder also features multiple storage options Central storage 3rd party storage such as network storage Front end storage The NVR s HDD storage Client end storage Storage on the client s computer Because of the flexibility of its design the Performance Series Network Video Recorde...

Page 16: ...mum of 10 connections Compatible to broadcast audio video with the following transmission protocols HTTP TCP UDP MULTICAST RTP RTCP Transmits some alarm data or alarm information through SMTP Supports Internet access through the WAN Window Split Video compression plus a digital process allows the NVR to split the monitor screen to show four video channels at the same time Recording Supports a sche...

Page 17: ...R control using shortcut menu operation with a computer mouse Supports IP camera remote video preview and control Note For detailed features of each model see Appendix D Specifications on page 256 Network Video Recorder Components For NVR specifications please see Appendix D on page 256 Figure 1 1 NVR Front Panel HEN081 4 HEN161 4 HEN321 4 HEN041 3 HEN081 3 HEN161 3 HEN16103L HEN32103L HEN162 4 HE...

Page 18: ...ge color Backspace function When entering letters or numbers press and hold for 1 5 seconds to delete the last entered character Motion detection Use in conjunction with the direction keys Text mode When entering characters click to switch between numbers and letters uppercase lowercase HDD management Click to switch the HDD recording information and other information Menu prompt Other special fun...

Page 19: ...ber Assistant function such as the PTZ menu not supported Left Right Shift the currently active control then move left or right Playback mode Click to control the playback bar Enter ENTER Confirm the current operation Go to the Default button Go to the Menu USB 2 0 Port Connect to a USB 2 0 storage device USB 2 0 mouse or CD DVD burner HDD Abnormal Indication Light HDD Lights BLUE to indicate an H...

Page 20: ...Performance Series Network Video Recorder User Guide 6 HEN04103L HEN08103L HEN16103L HEN32103L HEN041 3 HEN081 3 HEN161 3 Note storage in TB ...

Page 21: ...gnals from the external alarm sources Two types NO normally open NC normally closed When your alarm input device is using external power please make sure the device and the NVR have the same ground Alarm Input Port Ground End Alarm input ground end NO1 to NO2 C1 to C2 2 channel Alarm Output Port Two groups of alarm output ports Group 1 port NO1 C1 Group 2 port NO2 C2 Output alarm signal to the ala...

Page 22: ...o display the on screen keyboard click in a text box The keyboard appears directly below the text box No Button Action 1 Left Click to select a menu option Click in a text field to display the on screen keyboard Click on the on screen keyboard to input letters numbers In multi screen view double click to view the channel full screen Double click again to exit the full screen mode Double click vide...

Page 23: ...ibes basic remote control operations Figure 1 5 Remote Control Functions Button Action 1 Power Turn the NVR on off 2 Add Address Enter the number of the device that you 3 Forward Increase the forward l b k d 4 Slow Play Decrease the 5 Next Record Select the next video f l b k 6 Previous Record Select the previous d f l b k 7 Play Pause Pause resume In the live view mode enter the 8 Reverse Pause P...

Page 24: ... the up down buttons to 12 Enter Go to the default Go h 13 Mult Switch between the multi channel 14 Fn In the single monitor mode use the popup the PTZ control In text mode press and hold the button to delete the last 15 Alphanumeric Keys Enter passwords or switch channels P Shift t ...

Page 25: ...ntrol Quick Networking Guide CAT5e network cable Software CD Terminal block connectors 2 Power adapter and cable Screws 10 Mouse Serial ATA SATA cable If any of the items listed above are missing or damaged contact your Honeywell dealer immediately Connecting External Devices Step 1 Connect the cameras Connect the coaxial cables from the cameras to the VIDEO IN connectors 1 Vp p 75 ohm Step 2 Conn...

Page 26: ...es if applicable Connect alarm devices to the alarm in out interface If the alarm inputs use external power the device must have the same ground as the NVR See Appendix A Connecting Alarm Input Outputs for additional information Step 7 Connect a PTZ camera if applicable Your embedded NVR communicates with PTZ cameras through the Network Ensure that you camera is correctly connected to the Network ...

Page 27: ...Getting Started 13 ...

Page 28: ...Performance Series Network Video Recorder User Guide 14 ...

Page 29: ...Getting Started 15 ...

Page 30: ...te To shut down the NVR you must be logged in as the admin user or have shutdown privileges assigned to you See Configuring Account Settings on page 126 To prevent damage to the hard drive follow these steps to shut down the NVR 1 In live view mode click anywhere on the screen to display the shortcut menu and then click Main Menu 2 In the Main Menu window click Shutdown 3 In the Shutdown window cl...

Page 31: ... the password according to the password requirements The default username is admin You can use the USB mouse to change the password Click the soft keyboard button to switch the input mode between numbers and English letters click Shift to change between lowercase and uppercase 2 Click Next and the following window is displayed Figure 2 3 Device Initialization Unlock Pattern ...

Page 32: ...ialization Password Protection Security Question Enter the Security Questions You should enter all the three security questions If you uncheck Security Question a warning message will be displayed as below Figure 2 5 Warning Message 1 If you upgrade the firmware from previous version to this version 20190129 and if you uncheck Security Question in the previous version it will display the following...

Page 33: ...security questions 1 Go to the system login interface as shown in the following figures Figure 2 7 System Login with Unlock Pattern Figure 2 8 System Login with Password If you set the unlock pattern NVR displays the unlock pattern login window see Figure 2 7 Click Forgot Unlock Pattern NVR displays the password login window see Figure 2 8 ...

Page 34: ...ayed Figure 2 9 Reset Security Question Enter the correct answers here 3 Click Next NVR displays the reset password window Figure 2 10 Reset Password 4 Enter the new password and then confirm Note STRONG PASSWORD RECOMMENDED For your device own safety please create a strong password of your own choosing The password shall be at least 8 digit containing at least two types of the following categorie...

Page 35: ...ure 2 11 Startup Wizard Using the wizard you can Configure general settings device name number language video standard Set the date and time Configure video encoding settings Set up a recording schedule Configure recording settings Configure network settings Using the Startup Wizard 1 Click Next to go to the GENERAL window ...

Page 36: ...g settings in the GENERAL window see Configuring General System Settings on page 115 2 Click Next to go to the TCP IP window Figure 2 13 Startup Wizard TCP IP Window For more information about configuring settings in the TCP IP window see Configuring TCP IP Settings on page 62 3 Click Next to go to the Camera Registration window ...

Page 37: ... window see Adding a Camera on page 53 4 Click Next to go to the SCHEDULE window Figure 2 15 Setup Wizard SCHEDULE Window For more information about configuring settings in the SCHEDULE window see Configuring the Video Recording Schedule on page 38 or Configuring Storage Settings on page 104 5 Click Finished The message Wizard is Finished appears ...

Page 38: ...r panel 2 Connect the earphone or the sound box to the audio output port on your PC 3 Open the web client and log in 4 Enable the desired channel in the web client s live view monitor Figure 2 17 Enabling Bi Directional Communication Configuring to Hear Audio From the NVR At the NVR end speak through the microphone or the pickup Then you can get the audio from the speaker or earphone from the PC e...

Page 39: ...3 Open web client and log in 4 Enable the desired channel in the web client s live view monitor 5 See Figure 2 19 for enabling bi directional communication Configuring to Hear Audio from the PC At the PC end speak through the microphone or the pickup Then you can get the audio from the speaker or earphone from the NVR Figure 2 19 Configuring to Hear Audio from the PC ...

Page 40: ...ng PTZ Cameras on page 30 About Live View Live view is the NVR s default mode When you start the NVR live video from the connected cameras is displayed on the screen in a multi channel layout the number of channels displayed depends on whether you are using a 4 channel 8 channel 16 channel or 32 channel NVR Figure 3 1 Live View Channel System date and time Camera name status channel number ...

Page 41: ...om Enlarge Enlarge a specific area of the image Click the button to enable digital zoom and then drag the mouse in the channel window to select the area that you want to enlarge Right click to undo digital zoom Realtime Backup Save a clip to a USB storage device Click the button to start recording Click again to stop recording The clip is automatically saved to the connected USB storage device Sna...

Page 42: ...next screen Tour Control Enables a tour automatically cycles through channel views See Configuring Tour Settings on page 121 PTZ Open the PTZ control panel See Controlling PTZ Cameras on page 30 Image Open the Image setting window See Adding a Camera on page 53 Search Open the playback interface See Playing Back Video on page 43 Multicast Open the Voice Broadcast interface See Configuring Broadcas...

Page 43: ...play To change the screen display format using the shortcut menu 1 Right click anywhere on the screen to display the shortcut menu 2 Point to the View you want View 1 is a single channel layout the others are multi channel layouts and then click the channel s that you want to display To change the screen display format using the live view toolbar Click a screen layout button on the live view toolb...

Page 44: ... Panel You can control a PTZ camera connected to the NVR through a network connection using the on screen PTZ control panel Basic PTZ Control Panel Figure 3 5 PTZ Control Panel Table 3 3 PTZ Controls Name Function 1 Direction keys Direct camera movement 2 Speed Adjust the camera speed Select a value between 1 and 8 3 Expand Arrow Expand the control panel to display additional options 4 PTZ Trace D...

Page 45: ...PTZ camera 5 AutoScan Cause camera to continually pan between two points that you have defined 6 AutoPan Cause camera to continually rotate 360 degrees 7 Flip Cause camera image to flip 180 degrees 8 Reset Restore default settings 9 Aux Config Configure auxiliary functions To display the PTZ control panel 1 Right click anywhere on the screen to display the shortcut menu 2 Click PTZ The PTZ control...

Page 46: ...161 4 HEN322 4 HEN323 4 HEN321 4 HEN642 4 HEN643 4 To configure the PTZ connection settings 1 Go to Main Menu SETTING SYSTEM PTZ the following window is displayed Figure 3 9 System Setting PTZ 2 Configure the following settings Channel Select the channel camera for which you want to configure PTZ settings PTZ Type Select Remote for the PTZ type A remotely connected IP camera is connected through t...

Page 47: ...ect a preset in the dropdown list or enter a number for the preset and then click Setup to save your settings To program additional presets repeat steps 1 through 3 To delete a preset select a preset number in the dropdown list or enter the number of the preset that you want to delete in the Preset box and then click Del Preset Note Some protocols do not support the Del Preset function Configuring...

Page 48: ...trol No box and then click Del Tour Note Some protocols do not support the Del Preset function Configuring PTZ Patterns You can record a series of PTZ movements as a pattern When you call the pattern in live view mode the PTZ camera automatically moves along the path you have defined 1 On the expanded PTZ control panel click the PTZ Setting button Figure 3 14 PTZ Setting Button 2 Select the Patter...

Page 49: ...scan s leftmost limit then click Left 4 Use the direction arrows to move to the auto scan s rightmost limit then click Right Calling Presets Tours and Patterns To call a preset 1 On the expanded PTZ control panel in the No box enter the number of the preset that you want to call and then click the Preset button Figure 3 18 Preset Button 2 Click the Preset button again to stop calling the preset To...

Page 50: ...tern 1 On the expanded PTZ control panel in the No box enter the number of the pattern that you want to call and then click the Pattern button Figure 3 20 Pattern Button 2 Click the Pattern button again to stop calling the pattern Configuring Auxiliary Settings Refer to the user guide of your PTZ camera for details on configuring auxiliary settings ...

Page 51: ... move the mouse pointer to the top of the channel window to display the camera toolbar see Camera Toolbar on page 38 4 On the camera toolbar click the Realtime Backup button to start recording The button changes to green while the NVR is recording 5 Click the Realtime Backup button again to stop recording The video clip is saved automatically to the connected USB storage device The file name uses ...

Page 52: ... recording settings 1 Go to Main Menu SETTING STORAGE RECORD the following window is displayed Figure 4 1 Storage Recording Settings 2 On the Record page select the recording type Auto Manual Stop that you want to enable on each channel for both the main stream and sub stream 3 Under Snapshot enable snapshot recording on the desired channels 4 Click Apply and then click Save Configuring the Video ...

Page 53: ...e system can get the video from the SD card and there is no risk of record loss 6 At the top of the scheduling table select the check box es of the recording type s that you want to schedule General The General recording schedule is indicated by a green bar Motion The motion detection recording schedule is indicated by a yellow bar Alarm The alarm recording schedule is indicated by a red bar MD Al...

Page 54: ... enabled the NVR can take snapshots when a motion detection video loss video tampering or other alarm event occurs See Chapter 8 Configuring Event Settings for detailed instructions To configure the snapshot recording schedule 1 Go to Main Menu SETTING STORAGE SCHEDULE Snapshot the following window is displayed Figure 4 3 Snapshot Schedule Settings 2 On the Snapshot tab in the Channel box select t...

Page 55: ...tings to additional days select the appropriate check box es under Copy and then click OK to copy the settings and exit 6 Click Apply to save your settings 7 If you want to save your settings and exit the SETTING menu click OK 8 To copy the record schedule settings to additional channels click Copy select the channels to which you want to copy the settings and then click OK To configure snapshot r...

Page 56: ...ed to enter your own setting 3 Click Apply to save your settings 4 To copy the settings to additional channels click Copy select the channels to which you want to copy the settings and then click Save Note The NVR assigns event activated snapshots a higher priority than schedule activated snapshots If you have enabled both of these types of snapshots then the system activates an activation snapsho...

Page 57: ...ots on page 49 Playing Back Video Searching For and Playing Back Video 1 Go to Main Menu Operation Search the following window is displayed Figure 5 1 Search Playback Interface 2 On the right panel of the playback interface in the calendar area click the date s that you want to search Dates with recorded video are solid orange 3 Below the calendar select the camera s that you want to watch and sel...

Page 58: ... play fast play reverse play and frame by frame playback 8 To jump forward or backward in the video click the time bar at the desired time To zoom in or out on the time bar click one of the options in the lower right corner of the screen 24 h 12 h 1 h or 30 min Smart Search Note IP cameras support Smart Search through a private protocol Note You must do the following in the IP camera before you ca...

Page 59: ... sure your purchased device support this function You can use this function only if you can see the mark playback icon on the Search interface Figure 5 1 When you play back video record you can mark the video record when there is important information After the playback you can search the corresponding record by time or the mark key words and then play it It is very easy for you to get the importa...

Page 60: ...rwise system playbacks from the previous X seconds when there is such as kind of record Mark Manager Click on the Search interface Figure 5 1 and the following window is displayed System can manage all the record mark information of current channel by default You can view all mark information of current channel by time Figure 5 4 Mark Manager Modify Marks Double click one mark information item you...

Page 61: ... function to play the same file in several sections at the same time It is very convenient for you to find the video footages you desire On the main menu click Search or right click mouse and then select Search You will be navigated to the window as shown in Figure 5 1 On the right pane select Slice in the dropdown list and then select date cameras and stream The slice playback interface is shown ...

Page 62: ... 1 Go to Main Menu Operation Smart Play the following window is displayed Figure 5 6 Smart Player Options Screen 2 Select the type of event to search through in the Smart Player in the event drop down list In the example here face detection is selected 3 Select the Channel to search through in the Channel drop down list 4 Enter the Start Time and End Time for the Smart Player to include and click ...

Page 63: ... control panel below the playback window To go to the next snapshot click the Next Frame button To go to the previous snapshot click the Prev Frame button Note The green time bar in the snapshot playback interface only shows approximately when snapshots were taken Click File List to do an accurate search Backing Up Video and Snapshots To back up from inside the playback interface 1 Insert a USB st...

Page 64: ...k in the video clip time field enter the desired start time and end time and then click the Save button Figure 5 8 Playback Save Backup Button The Backup window opens displaying the selected video file clip 5 In the Backup window click Backup Figure 5 9 Backup Window The Browse window of the USB storage device opens ...

Page 65: ...uccessful the message Backup finished appears To back up from outside of the playback interface 1 Insert a USB storage device such as a USB flash drive into one of the USB ports on the NVR The Find USB device dialog box opens Figure 5 11 Find USB Storage Device Window 2 In the Find USB device dialog box click File Backup ...

Page 66: ...e of the search Record CH Select a specific channel to search or select All to search all channels File Format Select DAV or ASF as the video file format 4 Click Add to display the search results in the file list Note If there are too many files in the selected time only the first 1024 files in the search period will be displayed Refine the Start Time and End Time to find the desired files for bac...

Page 67: ... Text Overlay on page 59 Changing a Camera Name on page 60 Adding a Camera Adding a Camera by Searching 1 Go to Main Menu Setting CAMERA Registration the following window is displayed Figure 6 1 Adding a Camera Device 2 Search the camera Automatically Search Click Device Search to automatically find IP cameras Search by IP Address or MAC Address Select IP Address or MAC Address in the dropdown lis...

Page 68: ...he camera TCP Port Enter the TCP port for the camera Optional Username Enter a username Password Enter a password Channel No Enter a channel amount or click the Connect button to get the channel amount of the remote device Note We recommend click the Connect button to get remote device channel amount the manual add operation may result in failure if the input channel amount is not right Remote Cha...

Page 69: ...ding to products Channel Select a channel from the drop down list Config File Select from Config1 Config2 and Config3 Saturation Adjusts monitor color saturation Choosing a higher value increases the color saturation strength This value has no effect on the general brightness of the video Select from 0 to 100 The recommended range is between 40 and 60 The default value is 50 Hue Adjusts the monito...

Page 70: ... by 270 Day Light Sets the camera color and the B W mode switch Colorful The camera outputs video in color Auto The camera switches from Color to Black White according to the conditions such as if the scene is generally bright or if IR illumination is required B W The camera outputs black and white video BLC Mode Sets the camera backlight compensation mode Close BLC function is disabled This is th...

Page 71: ... Settings Tab 2 In the Channel box select the camera that you want to configure Snapshot Select the maximum number of snapshots that can be taken at a time Channel Select a channel from the drop down list Mode There are two modes Timing and Trigger If you set Timing mode then you need to set the snapshot Interval If you set Trigger mode then you need to enable snapshots in Event Settings Please se...

Page 72: ...formation for your selected camera channel then you should navigate to a different window such as Snapshot or Overlay then navigate back to the Encode window 3 Configure the following settings for the primary stream and secondary stream Note Parameters vary according to products Code Stream Type Set the primary stream type as General MD Motion Detection or Alarm The sub stream s type is not config...

Page 73: ...e Reference Bit Rate range To enter a bit rate that does not appear on the list click Customized Audio Video Select or clear the check boxes to enable or disable audio and or video I Frame Interval Enter a value between 15 and 150 The default value is 15 The smaller the value the smoother the image Audio Encode Select the Audio Encode mode for the main and sub streams from either G 711A or G 711Mu...

Page 74: ...le display enter the customized title text in the lines that apply next to Customized Title select the Monitor check box and then click Set Drag the title text to the desired position on the screen Right click to save the position and return to the Overlay screen 6 Click Apply to save your settings 7 To copy the settings to one or more additional cameras follow these steps a Click Copy b Click the...

Page 75: ...ocal or Remote in the Camera Name dropdown list Local Select it to change the channel name of NVR Remote Select it to change the channel name of IPC via NVR 3 Click the text box of the camera that you want to rename and enter the new camera name 4 Click Apply to save your settings ...

Page 76: ...s on page 67 Configuring Email Settings on page 68 Configuring UPnP Settings on page 70 Configuring Sync Time Right Settings on page 70 Configuring SNMP Settings on page 71 Configuring Multicast Settings on page 73 Configuring Registration Settings on page 73 Configuring Alarm Center Settings on page 74 Configuring Switch Settings on page 75 Configuring P2P Settings on page 75 Configuring TCP IP S...

Page 77: ...NVR with a dynamic IP address Click to deselect DHCP to assign the NVR a static IP address 6 If you deselect DHCP manually enter the IP Address Subnet Mask and Gateway information The IP address subnet mask and gateway are not configurable when DHCP is enabled 7 Click OK to save the settings and exit the SETTING menu 8 If you want enter Preferred DNS and Alternate DNS addresses Configuring Port Se...

Page 78: ...8 HTTPS Port Select a value between 1 and 65535 The default setting is 443 RTSP Port Select a value between 1 and 65535 The default setting is 554 POS Port Select a value between 1 and 65535 The default setting is 38800 Note The POS Port is only available for HEN081 4 HEN162 4 HEN163 4 HEN161 4 HEN322 4 HEN323 4 HEN321 4 HEN642 4 HEN643 4 3 Click Apply to save your settings 4 If you want to save y...

Page 79: ...ble automatic connections to Wi Fi hotspots select the Enable check box To disable automatic connections to Wi Fi hotspots clear the Enable check box To search for Wi Fi hotspots click Refresh To manually connect to a Wi Fi hotspot click Connect To disconnect from a Wi Fi hotspot click Disconnect If a Wi Fi connection is successfully established the Wi Fi hotspot name and connection details are di...

Page 80: ...ork Select the wireless network adapter name Network Type Select the network type that meets your requirements APN Select the wireless connection server that you want to use to access the wireless network AUTH Select the authentication mode that you want to use to access the wireless network PAP or CHAP Dial No Enter the 3G network dial up number that you received from your Internet service provid...

Page 81: ...ser name and password provided by your Internet service provider for PPPoE access 4 Click Apply to save your settings 5 If you want to save your settings and exit the SETTING menu click OK 6 Restart the NVR for the new network connection settings to take effect The NVR s new IP address appears on the PPPoE page Use this address when accessing the NVR remotely Configuring DDNS Settings To enable a ...

Page 82: ...main Mode If DDNS Type is set to Honeywell DDNS click Default Domain to use the default domain name or click Custom Domain Name to create your own domain name Domain Name Enter a domain name if you are not using a default domain name You can obtain this from your DDNS service provider User Name If applicable enter a user name to access your DDNS service 5 Click Apply to save your settings 6 If you...

Page 83: ...n enter up to three email addresses Sender Enter the sender s email address Subject Enter the email subject line Attachment Select the check box to enable sending an image attachment with the email Encryption Type Select an encryption type None SSL or TLS Interval This is the interval for sending emails Enter a time between 0 and 3600 seconds 0 means that there is no interval Health Enable Select ...

Page 84: ...tus Displays the status of the UPnP connection LAN IP Enter the NVR s IP address from the TCP IP page WAN IP Enter the router IP address 3 If you want you can edit a mapping relationship from the Port Mapping List Double click the mapping relationship that you want to edit and then in the Port Info dialog box edit the Service Name Protocol Internal Port and or External Port details and then click ...

Page 85: ...t and enter the starting address in the upper IP address field and the ending address in the lower field and then click OK Both IPv4 and IPv6 address are supported To add a specific machine select MAC Address from drop down list and enter the MAC address of the machine you want to sync and click OK 6 Click Apply to save your settings 7 If you want to save your settings and exit the SETTING menu cl...

Page 86: ...ion V3 is selected the following settings are also configurable ReadOnly User The default setting is public Read Write User The default setting is private Authorize Type Select the authorization type MD5 or SHA for both the ReadOnly and Read Write users The default setting is MD5 Password Enter the authorization passwords for both the ReadOnly and Read Write users Encryption Type Select the encryp...

Page 87: ...0 8 An address in the range 239 252 0 0 to 239 255 255 255 is recommended 4 In the Port box enter a multicast port number or use the default setting 36666 5 Click Apply to save your settings 6 If you want to save your settings and exit the SETTING menu click OK Configuring Registration Settings Automatic Registration allows the device to automatically register to the proxy you have specified This ...

Page 88: ...re 7 13 Network Alarm Center Settings Window 2 On the Alarm Center page select the Enable check box to enable the alarm center function 3 Configure the following settings Protocol Type Select Private Host IP Enter the host address of your alarm platform Port Enter the port of your alarm platform 4 Set the Self report Time everyday or a specific day of the week at a specific time or never 5 Click A...

Page 89: ...sk Default Gateway Enter a new default gateway 3 Click Apply to save your settings 4 If you want to save your settings and exit the SETTING menu click OK Configuring P2P Settings You can easily connect to the unit using a mobile device with the HonView Touch app using the P2P screen To use this option you will need the HonView Touch app downloaded installed and have registered created an account W...

Page 90: ...ngs Window 2 Check the Enable check box 3 Using a mobile device running the HonView Touch app select to add a device 4 Use the mobile device s camera to view the QR code on the P2P screen 5 The HonView Touch app will automatically download the NVR information and establish a connection ...

Page 91: ...figuring Face Detection Settings on page 95 Configuring Audio Detection Settings on page 96 Configuring People Counting The people counting feature analyzes the video to count the number of people that pass through or appear in the video 1 Go to Main Menu SETTING EVENT PEOPLE COUNTING Figure 8 20 People Counting Configuration Screen 2 Select the Channel to configure for people counting from the dr...

Page 92: ...n in the scene in the Stranded No field 6 To set the periods when people counting is active next to Period click Set and then follow the steps listed in To set up motion detection periods on page 85 7 Select the action s that you want the system to initiate when a people counting event occurs Alarm Out Select the check box to activate the selected alarm output s 1 or 2 In the Latch box specify the...

Page 93: ...e selected channels Snapshot Select the check box to take a snapshot of selected channels Log Select the check box to enable logging of the people counting event Voice Prompts Select the check box to enable the playing of a voice prompt audio file when a people counting event is triggered Use the File Name drop down arrow to select the audio file to play for the events Buzzer Select the check box ...

Page 94: ... Window 5 Set the Sensitivity level 0 100 and Threshold level 0 100 for the region s you want to configure Select from region 1 4 with the icons at the top of the dialog Sensitivity refers to the amount of change as a percentage in the image pixels between frames Moving the Sensitivity slider to the left decreases the sensitivity of the motion detection and therefore more movement is required to t...

Page 95: ...n detection areas to make sure motion is not triggered too much when not needed such as by wind and background movement To change the name of a region enter a new name for it in the Zone Name field 7 Right click to return to the SETTING menu 8 Click Apply to save your settings 9 If you want to save your settings and exit the SETTING menu click OK To set up motion detection periods 1 On the Motion ...

Page 96: ... a Select the check box next to each configured period to enable it b To copy the settings to additional days select the appropriate check box es under Copy c Click OK to return to the previous window 4 After you have finished setting up the motion detection periods click OK To set up motion detection event actions 1 Go to Main Menu SETTING EVENT VIDEO DETECTION Motion Detection Figure 8 5 Motion ...

Page 97: ...rd when motion is detected In the Delay box specify the amount of time 10 300 s to delay recording after a motion detection event is triggered Note You also need to set the motion detection recording period Go to Storage Schedule Rec to configure the current channel for motion recording See Configuring the Video Recording Schedule on page 38 PTZ Activation Select the check box to activate PTZ func...

Page 98: ...o Period click Set and then follow the steps listed in To set up motion detection periods on page 81 5 To set the actions that you want the system to initiate when a video loss event occurs follow the steps listed in To set up motion detection event actions on page 82 6 Click Apply to save your settings 7 To copy the settings to additional channels click Copy select the channels to which you want ...

Page 99: ...ich you want to copy the settings and then click OK Configuring Scene Change Settings 1 Go to Main Menu SETTING EVENT VIDEO DETECTION Scene Change Figure 8 8 Scene Change Configuration Tab 2 On the Scene Change tab in the Channel box select the channel camera for which you want to configure scene change detection settings 3 Select the Enable check box to enable scene change detection for the selec...

Page 100: ...he device intelligent functions can be valid after smart plan is enabled Go to Main Menu SETTING EVENT SMART PLAN Select a channel that you want to apply the smart plan to and select the plan by clicking its icon and click Apply Figure 8 9 Smart Plan Configuration Tab Configuring System Abnormality Event Settings Configuring HDD Event Settings 1 Go to Main Menu SETTING EVENT ABNORMALITY HDD ...

Page 101: ...signal after the HDD event is triggered Show Message Select the check box to enable a pop up message on your local host PC Alarm Upload Select the check box to enable the system to upload an alarm signal to the network including to an alarm center and or web client Send Email Select the check box to enable the system to send an email notification To set up Email settings see Configuring Email Sett...

Page 102: ... s to delay the alarm output signal after the network event is triggered Show Message Select the check box to enable a pop up message on your local host PC Send Email Select the check box to enable the system to send an email notification To set up Email settings see Configuring Email Settings on page 68 Voice Prompts Select the check box to enable the playing of a voice prompt audio file when a n...

Page 103: ...utput signal after the network event is triggered Send Email Select the check box to enable the system to send an email notification To set up Email settings see Configuring Email Settings on page 68 Voice Prompts Select the check box to enable the playing of a voice prompt audio file when a network event is triggered Use the File Name drop down arrow to select the audio file to play for network e...

Page 104: ...or NO Normal Open 5 Enter a name for the alarm in the Alarm Name field To set up alarm input detection periods 1 On the Alarm tab next to Period click Set The Set window opens Figure 8 14 Alarm Period Setup 2 By default when alarm detection is enabled it is active all the time To modify the periods when alarm detection is active on each day s timeline click the half hour blocks when you want alarm...

Page 105: ...eck box to activate the selected alarm output s 1 or 2 In the Latch box specify the amount of time 0 300 s to delay the alarm output signal after an alarm event is triggered Show Message Select the check box to enable a pop up message on your local host PC Alarm Upload Select the check box to enable the system to upload an alarm signal to the network including to an alarm center and or web client ...

Page 106: ...ts Select the check box to enable the playing of a voice prompt audio file when an alarm input event is triggered Use the File Name drop down arrow to select the audio file to play for the alarm events Buzzer Select the check box to activate a buzzer noise at the NVR 2 Click Apply to save your settings 3 To copy the alarm event settings to additional channels click Copy select the channels to whic...

Page 107: ...Go to Main Menu SETTING EVENT ALARM Net Figure 8 18 Net Alarm Configuration Tab A network alarm is an alarm signal originating from the TCP IP network connection You can use NET SDK protocol to activate the network alarm To configure network alarm input actions follow the same steps as for configuring IPC External Alarm inputs event actions on page 89 Configuring Remote Alarm Inputs A remote alarm...

Page 108: ...ing objects in the camera scene that can be generated as a report based on the object s heat The heat colors range from blue to red with blue representing the minimum heat value and red representing the maximum heat value This information can then be searched and generate reports see Viewing Heat Map Information on page 141 Note This function is only available for HEN081 4 HEN162 4 HEN163 4 HEN161...

Page 109: ... the detected face to be displayed when an event occurs 4 Click RULE to open a video image to set the Min Size and Max Size of a face that will trigger face detection Use the mouse to drag and resize the Min and Max size boxes in the video image 5 To set the periods when face detection is active next to Period click Set and then follow the steps listed in To set up motion detection periods on page...

Page 110: ...ble a tour of the selected channels Snapshot Select the check box to take a snapshot of selected channels Log Select the check box to enable logging of the face detection event Voice Prompts Select the check box to enable the playing of a voice prompt audio file when a face detection event is triggered Use the File Name drop down arrow to select the audio file to play for the events Buzzer Select ...

Page 111: ... Alarm Out Select the check box to activate the selected alarm output s 1 or 2 In the Latch box specify the amount of time 0 300 s to delay the alarm output signal after an audio detection event is triggered Alarm Upload Select the check box to enable the system to upload an alarm signal to the network including to an alarm center and or web client Send Email Select the check box to enable the sys...

Page 112: ...6 Click Apply to save your settings To return to the main menu click OK Configuring People Counting The people counting feature analyzes the video to count the number of people that pass through or appear in the video 1 Go to Main Menu SETTING EVENT PEOPLE COUNTING Figure 8 20 People Counting Configuration Screen 2 Select the Channel to configure for people counting from the drop down menu and che...

Page 113: ...e in the Stranded No field 6 To set the periods when people counting is active next to Period click Set and then follow the steps listed in To set up motion detection periods on page 81 7 Select the action s that you want the system to initiate when a people counting event occurs Alarm Out Select the check box to activate the selected alarm output s 1 or 2 In the Latch box specify the amount of ti...

Page 114: ...ck box to enable the playing of a voice prompt audio file when a people counting event is triggered Use the File Name drop down arrow to select the audio file to play for the events Buzzer Select the check box to activate a buzzer noise at the NVR 8 Click Apply to save your settings To return to the main menu click OK Configuring Alarm Outputs 1 Go to Main Menu SETTING EVENT Alarm Out Figure 8 24 ...

Page 115: ...ect a POS name in the Name dropdown list Click to edit the name if you want 3 Select the Enable checkbox to enable the POS that you select in step 2 4 Next to Event click Setup to configure the POS arm disarm period record channel etc for the POS See Configuring Motion Detection Settings on page 77 for the detailed information 5 Next to Privacy click Setup to configure the privacy character for th...

Page 116: ... the specified period NVR automatically deletes POS information after the specified period Time Display Enter the amount of time in between time display instances FontSize Set the overlay font size Color Set the overlay font color POS Info Check the box to overlay information on the local preview window Advanced Click to enter advanced settings interface Transaction Start End Select the transactio...

Page 117: ...ype Supported by NVR Area POS Brand POS Controlling Software North Eastern Europe Poland POSNET Thermal HD 2 01 PXE_Sender_ENG North Eastern Europe Bulgaria Mistral Eltrade Microinvest Software supplied by the manufacturer North America PC America Cash Register Express Western Europe France 2secure TCPSender exe ...

Page 118: ...Configuring NAS Storage on page 111 Configuring NAS Manager on page 112 Configuring Record Settings on page 112 Configuring HDD Detect Settings on page 113 Configuring the Basic Settings Go to Main Menu SETTING STORAGE BASIC Figure 9 1 Storage Basic Configuration Tab HDD Full Set to Overwrite to continue recording over old data when the HDD is full Set to Stop Record to stop recording when the HDD...

Page 119: ... to start recording at 12 00 and the pre record time is set to 4 seconds the NVR will start recording at 11 59 56 4 If the NVR has two HDDs select the Redundancy check box to enable redundant recording on the second HDD This HDD must first be configured as redundant on the HDD Manager page see Configuring HDD Manager Settings on page 107 5 In the ANR box enter a time between 0s 43200s It is to sav...

Page 120: ...od To erase a recording period click the eraser icon at the right of the table Alternatively for the day of the week that you want to configure click the gear icon at the right of the table In the Period window set up to six recording periods To copy the settings to additional days select the appropriate check box es under Copy and then click Save 9 Click Apply to save your settings 10 To copy the...

Page 121: ...ght blue bar 4 At the left of the scheduling table select the day s of the week for which you want to configure a snapshot schedule To configure the same schedule for all of the days at the same time select All 5 Click or drag the mouse in the scheduling table to set the recording period To erase a recording period click the eraser icon at the right of the table Alternatively for the day of the we...

Page 122: ...amount of free space remaining on the HDD The total capacity of the HDD 2 The HDD is configured as read write by default To change the HDD type to read only in the Type column select Read only HDD Note The NVR restarts to apply the new setting 3 To erase all the data from a HDD select it and click Format A confirmation message appears Confirm format on the selected device Click OK to continue Conf...

Page 123: ...e NVR will automatically create folder names File Size This is the maximum size for image files being uploaded to the FTP server Enter a value between 0 and 65535 MB Image Upload Interval This is the interval for uploading images to the FTP server Enter a time between 1 and 600 seconds Channel Select a channel to upload images from or select All to select all channels Weekday Select a day of the w...

Page 124: ... all channels or set each channel individually Select a HDD group from the drop down Set All Channels menu Click All to apply the parameter settings to all channels Select an HDD group from the drop down menu for each channel as required 3 Click Apply to save your settings Configuring Sub Stream Settings Configuring the sub stream channel settings is the same as for the main stream see Configuring...

Page 125: ...ndividually Select a HDD group from the drop down Set All Channels menu Click All to apply the parameter settings to all channels Select an HDD group from the drop down menu for each channel as required 3 Click Apply to save your settings Configuring NAS Storage Go to Main Menu SETTING STORAGE NAS STORAGE Figure 9 8 NAS Storage Configuration Tab ...

Page 126: ...Enter the path of the NAS Storage Configuring NAS Manager Go to Main Menu SETTING STORAGE NAS MANAGER Figure 9 9 NAS Manager Configuration Tab Name The NAS name Type The NAS type Status The current operating status of the NAS Free Space Total Space The amount of free space remaining on the NAS The total capacity of the NAS Configuring Record Settings Go to Main Menu SETTING STORAGE RECORD ...

Page 127: ...Detection Hard Disk Drives can be detected and scanned for total space and errors with a Quick Detect or Global Detect function 1 Go to Main Menu SETTING STORAGE HDD Detect Manual Detect 2 Select the hard drive to use the detection on from the HDD drop down list 3 Select the Type of detection to use either Global Detect or Quick Detect and click Start Detect 4 Click Stop Detect at any time to stop...

Page 128: ... detection results are compiled on the detect report screen for easy reference 1 Go to Main Menu SETTING STORAGE HDD Detect Detect Report Figure 9 12 HDD Detection Report Screen 2 Use the Detect Report tab to view hard drive detection reports from previous detections Click on a report row in the table to view the detection report details ...

Page 129: ...123 Configuring Broadcast Settings on page 123 Configuring Voice Prompt Settings on page 124 Configuring Account Settings on page 126 Configuring Security Settings on page 131 Configuring Automatic Maintenance Settings on page 132 Exporting and Importing System Configurations on page 132 Restoring Default Settings on page 134 Upgrading the NVR on page 135 Configuring General System Settings Config...

Page 130: ...when logout Select the channels that you want to monitor after the logout IPC Time Sync Select the check box to have the NVR sync time with connected IP cameras at a set interval Set the interval from 1 to 1440 minutes The default setting is 5 minutes Navigation Bar Select the check box to display the live view toolbar on the live view screen Clear the check box to hide the live view toolbar Authe...

Page 131: ...f you want to save your settings and exit the SETTING menu click OK To configure the Daylight Saving Time DST settings 1 Go to Main Menu SETTING SYSTEM GENERAL Date Time 2 On the Date Time tab click to select the DST check box 3 Specify when Daylight Saving Time begins and ends Select DST Type as either Date DST applies to specific dates or Week specify which week and time of each year to apply to...

Page 132: ...ample time nist gov 5 Ensure that Port is set to 123 6 To change the frequency with which the system time synchronizes with the NTP server enter a new time in the Interval box The default setting is 60 min 7 Click Manual Update to manually synchronize your system time with the NTP server 8 Click Apply to save your settings 9 If you want to save your settings and exit the SETTING menu click OK Conf...

Page 133: ...o designate a single day or one or more weeks as a holiday If Date is selected enter the year month and day in the Start Time and End Time boxes If Week is selected enter the year month week of the month 1st 2nd 3rd 4th Last and day 6 If you want to add more holidays select the Add More check box 7 Click Add to add the holiday 8 After you have added the new holidays on the Holiday tab set the Stat...

Page 134: ...fault settings clear the check box Analytics Rule To display the active analytics rule in each channel window in live view mode select the check box To hide the analytics rule info clear the check box Original Scale Click Setup to select the channel s to display in the original aspect ratio then click OK Select All to display all the channels in the original aspect ratio Unselected channels displa...

Page 135: ... function or clear the check box to disable the tour function 5 In the Interval box enter the amount of time in seconds from 5 120 that you want each view to appear on the screen before displaying the next view in the tour The default setting is 5 seconds 6 Do one of the following To cycle through all of the cameras in all of the available views keep the default settings To create a custom tour fo...

Page 136: ...a customized split screen display 1 Go to Main Menu SETTING SYSTEM DISPLAY Custom Split Figure 10 7 Custom Split Configuration Tab 2 On the Custom Split tab click to add the selected split view to the list 3 Use the mouse to click and drag the display grid to configure it as needed You can combine small squares into a larger display area or split them up to view more channels at once 4 Click Apply...

Page 137: ...ect None Odd Even Mark or Space The default setting is None 3 Click Apply to save your settings 4 If you want to save your settings and exit the SETTING menu click OK Configuring PTZ Settings See Configuring PTZ Connection Settings on page 32 for more information Configuring Broadcast Settings Note This function is only available for HEN081 4 HEN162 4 HEN163 4 HEN161 4 HEN322 4 HEN323 4 HEN321 4 H...

Page 138: ...p Name and select the channels to be part of the group 3 Click Save to save the group Configuring Voice Prompt Settings Voice prompt files can be used to as alarm audio and can be set as actions when events are triggered Managing Voice Prompt Files Use the Voice Prompt File Manage screen to manage the voice prompt sound files and set the volume 1 Go to Main Menu SETTING SYSTEM Voice Prompt File Ma...

Page 139: ...een to set the voice prompt schedule and timing With the schedules different voice prompt audio files can be enabled for different times of the day week For example an after hours audio message can be played on weekends and nights 1 Go to Main Menu SETTING SYSTEM Voice Prompt Schedule 2 You can configure up to 6 scheduling periods to repeat on each day 3 For each voice prompt schedule a Set the ti...

Page 140: ...OK Configuring Account Settings You can add edit or delete user accounts By default the NVR has an admin user account and a default user account The admin user account has permission to perform all the operation and configuration functions of the NVR The default user account only has permission to monitor live video Managing User Accounts and Groups To add a user account 1 Go to Main Menu SETTING ...

Page 141: ...lowing settings for the new user Username Enter a user name for the account Password Enter a password for the account Confirm Password Re enter the password Memo Optionally enter a brief description of the account Group Assign the user to a group admin user or another group that you have defined Authority Assign privileges by selecting or clearing check boxes on the three tabs in the Authority sec...

Page 142: ...he Modify icon for the user account that you want to edit The Modify User page opens 3 On the Modify User page you can change any of the following settings Username Password User Group Memo Authority Tabs 4 When you have finished making changes click Save to save your settings To delete a user account 1 Go to Main Menu SETTING SYSTEM ACCOUNT User 2 On the User tab click the Delete icon for the use...

Page 143: ...Group 2 On the Group tab click the Modify icon of the user group that you want to edit The Modify Group page opens 3 On the Modify Group page you can change any of the following settings Group Group Name Memo Authority Tabs 4 When you have finished making changes click Save to save your settings To delete a user group 1 Go to Main Menu SETTING SYSTEM ACCOUNT Group 2 On the Group tab click the Dele...

Page 144: ...CCOUNT Secure Question Figure 10 15 Secure Question Configuration Tab 2 Select a security question from both the Question 1 and Question 2 drop down lists If the default questions are not suitable select Customized to enter your own question text in the field 3 Enter the answer to each question in the corresponding Answer field 4 Click Set to save your settings Configure ONVIF User You can add edi...

Page 145: ...n list and enter the IP address of the site that you want to allow and click OK To add a range of IP addresses select IP Section from the drop down list and enter the starting address in the upper IP address field and the ending address in the lower field and then click OK Both IPv4 and IPv6 address are supported To add a specific machine select MAC Address from drop down list and enter the MAC ad...

Page 146: ...save your settings 7 If you want to save your settings and exit the SETTING menu click OK Configuring Automatic Maintenance Settings You can set up the NVR to automatically restart 1 Go to Main Menu SETTING SYSTEM AUTO MAINTAIN Figure 10 18 Auto Maintenance Configuration Window 2 Select one of the following options Never ALL Sunday Monday Tuesday Wednesday Thursday Friday or Saturday and select a ...

Page 147: ... 20 Configuration Backup Window 5 Click EXPORT A message appears confirming that the export was successful and the system configuration file named Config_ YYYYMMDDhhmmss is added to the file list To import a system configuration 1 Insert a USB storage device containing a system configuration file exported from another NVR into one of the USB ports on the NVR The Find USB device dialog box opens 2 ...

Page 148: ...ails of the storage device 5 Click Format 6 The message Confirm format on the selected device appears Click OK to format the storage device Restoring Default Settings You can restore camera network event storage and system default settings Note Restoring the default settings will cause all changes to the system menu color language time display mode video format IP address and user accounts to be l...

Page 149: ...ou can upgrade the system firmware locally at the NVR 1 Go to Main Menu SETTING SYSTEM UPGRADE Figure 10 22 Upgrade Window 2 Insert a USB storage device such as a USB flash drive containing the new firmware into one of the USB ports on the NVR The Find USB device dialog box opens Figure 10 23 Find USB Device Window 3 In the Find USB device dialog box click System Upgrade 4 On the Upgrade page clic...

Page 150: ...Performance Series Network Video Recorder User Guide 136 Figure 10 24 Upgrade Window 5 Select the firmware file from the file list and then click Start ...

Page 151: ...ing Log Information on page 144 Viewing System Information In the system information interface you can view the following Hard Disk information Recording information Bit stream statistics Version details Viewing Hard Disk Information 1 Go to Main Menu INFO SYSTEM HDD Figure 11 1 View HDD Information Window 2 Refer to the following table to interpret the HDD information SATA o indicates the current...

Page 152: ...e HDD type for example Read Write Free Space Indicates the amount of free space remaining on the HDD Total Space Indicates the total capacity of the HDD Status Indicates the operating status of the HDD S M A R T Indicates S M A R T Self Monitoring Analysis and Reporting Technology status 3 In the list of HDDs double click a HDD to view more details Figure 11 2 S M A R T Information Window 4 Right ...

Page 153: ...me as well as the start and end times for recorded video Viewing Data Stream Information Go to Main Menu INFO SYSTEM BPS Figure 11 4 BPS Information Window On the BPS page you can view the current video data stream rates and resolutions for each channel Viewing Version Information Go to Main Menu INFO SYSTEM VERSION ...

Page 154: ...outputs system version number build date web and ONVIF versions and serial number Viewing Event Information Viewing Alarm Status Information Go to Main Menu INFO EVENT Alarm Status Figure 11 6 Alarm Status Information Window On the Alarm Status page you can view alarm status information at the device level and at the channel level The NVR automatically refreshes this information ...

Page 155: ...ap information select a channel start time and end time and then click Search After the search if you want to export the heat map information click Export Viewing Network Information In the network information interface you can view and or block online users view network data transmission details and perform network tests Viewing Online Users You can view the user name IP address and login time of...

Page 156: ...dates the list of online users To block an online user 1 Go to Main Menu INFO NETWORK ONLINE USERS 2 Click the Block for icon in the user list and then in the Block for box at the bottom of the screen enter the time in seconds that you want to block the user for You can enter up to 65535 seconds 18 2 hours Viewing Network Load Information Go to Main Menu INFO NETWORK Load ...

Page 157: ...receive speed Viewing Network Test Information 1 Go to Main Menu INFO NETWORK Test Figure 11 10 Testing the Network 2 On the Test page under TEST enter a valid IPv4 address or domain name in the Destination IP box and then click Test The test result displays the average delay and packet loss rate It also indicates if the network status is OK Bad or No Connection To back up network packet data to a...

Page 158: ...g Log Information To view log information 1 Go to Main Menu INFO LOG Figure 11 11 Viewing Log Information 2 In the Start Time and End Time boxes enter the time period to search the log 3 In the Type box select a specific log type to view System Config Storage Alarm Record Account Clear Playback Connection or select All to view all logs and then click Search The search results are displayed in an o...

Page 159: ... 145 Figure 11 12 Find USB Device Window 2 In the Find USB device dialog box click Log Backup 3 On the Log page click Backup The log file FileLog txt is located in a folder named Log_ YYYYMMDDhhmmss on your storage device ...

Page 160: ...ice Web Client PC Requirements Table 12 1 PC Requirements Component Minimum Requirement Processor Quad core System memory RAM 2G or higher Non integrated video card 256M or higher Before You Log In Ensure that the following conditions are met Ensure that the network connection is good Ensure that the NVR and PC network setup is correct See the network setup Main Menu Setting Network Ping to ensure...

Page 161: ...Logging In 1 Open a Web browser window Note These instructions were created using IE You can use Internet Explorer IE Safari or FireFox Figure 12 1 IE Window 2 Enter the NVR IP address in the address field For example if your NVR s IP address is 192 168 1 108 then enter http 192 168 1 108 in the address field Press Enter on the keyboard and the following window is displayed EntertheIPaddress ...

Page 162: ...ssword 4 Enter new password and confirm password Click Next and the following window is displayed Figure 12 4 Password Protection Email Enter an E mail address It is used when you want to reset the password Security Question Enter the Security Questions You should enter all the three security questions If you uncheck Email and Security Question a warning message will be displayed as below ...

Page 163: ...0129 and if you uncheck Email and Security Question in the previous version it will display the following message after the system reboot Figure 12 6 Warning Message 2 5 After you configured the password protection settings the following figure is displayed Figure 12 7 Successful Click OK and the following window is displayed ...

Page 164: ...up Message 7 Click the message and the following message is displayed Figure 12 10 Run Plugin Message 8 Click Run to run the plugin The relevant plug ins might be blocked by your web browser security settings as shown in the following figure Figure 12 11 Unblocking Security Plug ins 9 Click Allow Main Window The main window is divided into 4 main sections You can select different channels and diff...

Page 165: ...ction tabs Preview You are currently in the Preview Live mode where you can see all these tabs Playback See Playback on page 228 Smart Play See Using the Smart Player to Playback Event Video on page 234 Alarm See Alarms on page 235 Setup See Configuration on page 161 Info See Information on page 158 Logout See Logging Out on page 155 ...

Page 166: ...he Monitor Channels section displays monitor channels that are successfully connected to the NVR Left click to select a channel for viewing Main Stream and Sub Stream Navigate your mouse to a camera channel window to find the Main Stream and the Sub Stream Figure 12 15 Main Stream and Sub Stream Start Talk Button Figure 12 16 Start Talk Button Enabling Bi Directional Communication ...

Page 167: ...rom that one channel See Setting Up Bi Directional Communication Connection on page 24 for more about the audio connections Disabling Bi Directional Communication After turning on Bi directional Communication the Start Talk button turns into an End Talk button Click this button to end bi directional communication Instant Record Button Figure 12 18 Instant Record Button Click Instant Record and the...

Page 168: ...out Image settings See Alarms on page 235 for more information about Alarms Section 4 Viewer Configuration Controls Table 12 2 Viewer Configuration Controls Button Name Description Video Quality Click to select the video quality Select either High quality or Low quality Aspect Ratio Click to switch between the camera s native aspect ratio and the best aspect ratio to fit in the current video panel...

Page 169: ...ode that you set in the Custom Split window See Custom Split Configurations on page 218 Logging Out Click the Logout tab in the Main Menu The NVR returns to the Login interface Figure 12 20 Login Interface Uninstalling the Web Control You can use the web un install tool uninstall_web bat to uninstall the web control plugin Note Before un installing the web control plugin close all web pages If you...

Page 170: ... Viewing Left click a channel name in Section 2 the Monitors Channel section to select that channel for viewing The video window shows statistics about the video Figure 12 21 Live View Video Window Table 12 3 Live View Video Window Controls Control Description Display Device Information Shows the following information about the video IP address Channel number Bit rate Stream Displays M for Main st...

Page 171: ... take a snapshot of the currently viewed video All images are saved to the default system folder picture download Audio Turn audio On or Off Note This control has nothing to do with the system audio setup Close Window Close video in the current window Image Relay out Settings Configuring Image Settings Here you can adjust the selected channel s brightness contrast hue and saturation Figure 12 22 I...

Page 172: ... apply to the Web Viewer only Information Version 1 Click Info to see the Info menu tree 2 Click Version to open the Version interface Figure 12 23 Version Interface Here you can view the recording channel the alarm input output information the software version and the release date None of these values can be changed they are viewable only Log Click Log in the Info menu to open the Log configurati...

Page 173: ...r Log Playback Connection and All Search Click Search to find a log or logs that fit the search requirements Start time End time and Type You can click Stop to terminate the current search System Log Info Select one log item to see its detailed information Remove Click to clear the found log files Note You cannot clear by log file Backup Click to backup the currently selected files to the selected...

Page 174: ... This function is only available for HEN081 4 HEN162 4 HEN163 4 HEN161 4 HEN322 4 HEN323 4 HEN321 4 HEN642 4 HEN643 4 Click Heat Map in the Info menu to open the Heat Map interface Figure 12 26 Heat Map Configuration Interface To search the heat map information select a channel start time and end time and then click Search After the search if you want to export the heat map information click Expor...

Page 175: ...e HDD Status Indicates the operating status of the HDD S M A R T Indicates S M A R T Self Monitoring Analysis and Reporting Technology status 3 Click HDD Time to view the time information for the selected hard disk 4 In the list of HDDs double click a HDD to view more details if necessary Configuration This chapter includes descriptions about how to configuring the following Camera setup Network s...

Page 176: ...ice Search to automatically find IP cameras Search by IP Address or MAC Address Select IP Address or MAC Address in the dropdown list next to Device Search enter the IP Address or MAC Address and Click Search a Click to select the found camera b Click Add to add the found device to the Added Device list Note If the NVR fails to display the model name of a found device click Device Search to redisc...

Page 177: ...p to select a channel Note Click to select one or more remote channel numbers here Channel The local channel number you want to add One channel name has corresponding one channel number Decode buffer Select from the drop down menu of options Click OK The newly added camera appears in the Added Device list Configuring the Camera Setup through the Remote Interface If the NVR connects to an IP camera...

Page 178: ... Image Conditions Interface Table 12 8 Camera Image Conditions Setting Description Channel Select a channel from the dropdown list Note The NVR shows only the number of connected cameras Config File Select a pre programmed configuration files for different kinds of settings as programmed by the user Select from Config1 Config2 or Config3 Brightness Adjusts the monitor window brightness The default...

Page 179: ...reases the brightness of the video without washing it out as the Brightness value could do Select from 0 to 100 The recommended range is between 40 and 60 The default value is 50 Mirror Enable or disable the mirror function which reverses the video image so the left side becomes the right side Disabled by default Flip Select an angle on which the video will be flipped Options are Normal default 18...

Page 180: ...W The camera outputs black and white video Configuring Encoding Settings Click ENCODE under Image to open the Encode interface After making any Encoding changes click OK to save the changes Figure 12 31 Encode Configuration Interface Note If the NVR fails to retrieve the configuration information for your selected camera channel then you should navigate to a different window such as Snapshot or Ov...

Page 181: ...TSC 1 to 30 fps Bit Rate Type Select either CBR constant bit rate or VBR variable bit rate Note If your device is connected to the NVR through ONVIF then you can not select VBR If your device is connected to the NVR through a private protocol then you can select either CBR or VBR Image Quality If the bit rate type is set to VBR select a value between 1 and 6 Bit Rate Set to a value within the Refe...

Page 182: ...et a Customized time The maximum is 3600s picture Configuring Video Overlay Go to SETUP IMAGE ENCODE Overlay After making any Overlay changes click OK to save the changes Figure 12 33 Video Overlay Configurations Table 12 11 Video Overlay Configurations Setting Description Channel Select a channel Cover Area The cover area has two types Preview and Monitor In the Preview type the privacy mask zone...

Page 183: ...unction so that the system overlays time information in the video window Use the mouse to drag the time display into position You can see the time on the live WEB video or the playback video Align Mode Select a align mode in the dropdown list Configuring the Save Path Go to SETUP IMAGE ENCODE Path Configure the save path for snapped images click in the preview interface or recorded video click in ...

Page 184: ... the text box of the channel that you want to rename and enter the new channel name Camera Name Select it to change the channel name of IPC via NVR Local Select it to change the channel name of NVR 3 Click OK Network Setup Configuring TCP IP 1 Go to SETUP NETWORK TCP IP Figure 12 36 TCP IP Configuration Interface ...

Page 185: ...ess subnet mask and gateway You cannot configure these values If you switch from the DHCP mode to the static mode then you need to reset the IP parameters The IP address subnet mask gateway and DHCP are read only values when the PPPoE dial is OK MAC Address Displays the MAC address This field is not configurable MTU Use the default MTU maximum transmission unit value IP Version Select the IP versi...

Page 186: ...ription Max Connection The maximum Web connection for the same NVR The value ranges from 1 to 20 The default is 20 TCP Port The default is 37777 You can enter the actual port number if necessary UDP Port The default is 37778 You can enter the actual port number if necessary HTTPS Port Select a value between 1 and 65535 The default setting is 443 RTSP Port The default is 554 POS Port Select a value...

Page 187: ...he root certificate Import Certificate Perform the following steps to import the CA certificate and the Key certificate together 1 Click Browse to select the CA certificate 2 Click Browse to select the Key certificate 3 Click Import to import the two certificates Note Use Firefox to import the certificate HTTPS Configuration Overview 1 Go to SETUP NETWORK PORT HTTPS 2 Create a Server Certificate i...

Page 188: ...s function 1 Click to open the Create Server Certificate window Figure 12 40 Create Server Certificate Window 2 Enter a Country name a State a City Organization etc then click OK A message appears to confirm that you have succeeded in creating a new server certificate Downloading a Root Certificate 1 Click to open a File Download Security Warning window Figure 12 41 File Download Warning 2 Click O...

Page 189: ...lient Operation 175 Figure 12 42 Certificate Window 3 Click Install Certificate to open the Certificate Import Wizard Figure 12 43 Certificate Import Wizard 4 Click Next to open the Certificate Store window ...

Page 190: ...location for the certificate 6 Click Next to complete the process A message appears to let you know the process is complete Figure 12 45 Certificate Import Wizard Completion Message 7 Click Finish and a security warning pops up Figure 12 46 Security Warning 8 Click Yes When the installation is complete a confirmation message appears ...

Page 191: ...your HTTPS port If you are using 443 the default HTTPS value then you do not need to add port information here 2 Enter https xx xx xx xx to access If you have the correct settings then you should see the login interface Configuring WIFI Note This function is only available for HEN081 4 HEN162 4 HEN163 4 HEN161 4 HEN322 4 HEN323 4 HEN 321 4 HEN642 4 HEN643 4 Note This section applies only to device...

Page 192: ...device to connect to it 4 Click OK to save your settings Note Click Refresh to update the list of wireless network information Configuring 3G Note This function is only available for HEN081 4 HEN162 4 HEN163 4 HEN161 4 HEN322 4 HEN323 4 HE N321 4 HEN642 4 HEN643 4 1 Go to SETUP NETWORK 3G 2 Make any configuration changes needed and click OK to save the changes ...

Page 193: ...thorization Choose from PAP CHAP or NO_AUTH Username Password Enter a username and password for logging onto the 3G network Pulse Interval Configure a time for ending the 3G connection after you close the extra stream monitor For example if you select 60 here the NVR ends the 3G connection 60 seconds after you close the extra stream monitor Note If the Pulse Interval is 0 then the system does not ...

Page 194: ...the PPPoE function 3 Enter the PPPoE User name and Password which you receive from your Internet Service Provider ISP 4 Click OK to save the changes 5 Reboot the device to activate these changes After rebooting the device should connect to the Internet through the PPPoE connection The IP address is found in the WAN from the IP address column Note You need to use the previous IP address in the LAN ...

Page 195: ...ption DDNS Type Select the DDNS protocol from the drop down list then enable the DDNS function Server IP The DDNS server IP address Domain Mode The DDNS server port Domain Name The DDNS server port Email Address The DDNS server port Honeywell DDNS The Honeywell DDNS function works with a special DDNS server and special Professional Surveillance Software PSS Click DDNS under NETWORK to open the DDN...

Page 196: ...year If you configure your email address in the DDNS configuration you will get a notification email before the domain name is taken back Quick DDNS and Client end Introduction Background Introduction If you use ADSL to log into the network then the device IP is not fixed The DDNS function allows you to access the NVR via the registered domain name Additional to the general DDNS the Quick DDNS wor...

Page 197: ...The system might take back a domain name if it is idle for one year If your email is set up correctly you will get an email notification before the domain name is canceled Configuring the Sync Time Right Note This function is only available for HEN081 4 HEN162 4 HEN163 4 HEN161 4 HEN322 4 HEN323 4 HEN321 4 HEN642 4 HEN643 4 1 Click Sync Time Right under NETWORK to open the Sync Time Right configur...

Page 198: ...e email settings and click OK to save your settings Table 12 17 Email Configurations Parameter Description Enable Click to enable the email function SMTP Server Enter the email SMTP server IP Port Enter the corresponding port Default is 25 Anonymous Only available if the server supports the anonymity function This function allows you to automatically log in anonymously so you do not need to enter ...

Page 199: ...l to check the network connection After enabling Health Enable you can configure how frequently the NVR sends out emails to test the network connection Email Test Click Test to send a test email A popup message appears to indicate the state of the network connection Configuring UPnP UPnP allows you to establish the mapping relationship between the LAN and the public network Here you can also add m...

Page 200: ...hip Click the modify icon for the mapping relationship that you want to edit and then in the Modify dialog box edit the Service Name Protocol Internal Port and or External Port details as needed and then click OK 4 Click OK to save your settings Configuring SNMP SNMP allows the communication between the network management work station software and the proxy of the managed device It is reserved for...

Page 201: ...trol and the management relationship between one proxy and one managers group Ensure that the device and the proxy are the same The Read Community reads all the objects the SNMP supports in the specified name The default is Public Write Community This is a string and it is a command between the managing processes and the proxy process It defines the authentication the access control and the manage...

Page 202: ...x The address must be valid for multicasting and should be in the range 224 0 0 0 to 239 255 255 255 for IPv4 or have the prefix ff00 8 An address in the range 239 252 0 0 to 239 255 255 255 is recommended 4 Enter a multicast port number in the Port box or use the default setting 36666 5 Click OK to save your settings Register Register allows the device to automatically register to the proxy you h...

Page 203: ... select Never to disable self reporting 3 Click OK to save the settings Configuring P2P Settings You can easily connect to the unit using a mobile device with the HonView Touch app using the P2P screen To use this option you will need the HonView Touch app downloaded installed and have registered created an account When the app is setup select to add a device and use the camera to view the QR code...

Page 204: ...ing the PoE switch settings 1 Click Switch under Network to open the Switch interface Figure 12 62 Switch Configuration Interface 2 Configure the following settings Table 12 19 Switch Configurations Configuration Description IP Address Enter a new IP address Subnet Mask Enter a new subnet mask Default Gateway Enter a new default gateway 3 Click OK to save your settings Configuring Event Settings M...

Page 205: ...e Table 12 20 WEB Motion Detection Configurations Configuration Description Enable Click to enable motion detection Select a channel from the drop down list Period Define a period during which motion detection is active 1 Click Setup The Set configuration interface appears 2 Select a day of the week check box Select from a day of the week or All ...

Page 206: ... from 5 to 600s The anti dither time refers to the alarm signal lasts time It can be seem as the alarm signal activation stays such as the buzzer tour PTZ activation snapshot channel record Region 1 Click Region Setup The Zone Set configuration interface appears 2 Select the Motion Detection Region from the 4 regions red yellow blue and green You can configure 4 different regions of motion detecti...

Page 207: ...attern number in the field 3 Click OK Tour Select the Tour check box and click Setup to enable a tour to be triggered by a motion event The system supports 1 8 window tour On the Display Settings tab when there are two tours enabled by default you can configure the system so an alarm triggers the system to enable the alarm tours you configured here If there is no alarm then the system uses the tou...

Page 208: ...k Video Detection Video Loss under EVENT to open the Video Loss configuration interface 2 Setup the video loss settings and click OK to save the settings Figure 12 64 Video Loss Configuration Interface The configuration for Video Loss Detection is very similar to the configuration for Motion Detection Please see Motion Detection Configurations on page 190 for more information Camera Tampering Dete...

Page 209: ...nformation Camera Scene Change Configurations Note This function is not available for HEN041 3 HEN081 3 HEN161 3 HEN04103L HEN08103L HEN1 6103L HEN32103L on the web client If you want to change this setting go to the local client 1 Click Video Detection Scene Change under EVENT to open the Scene Change configuration interface 2 Setup the scene change settings and click OK to save the settings Figu...

Page 210: ...nnel to configure for face detection from the drop down menu and check the Enable check box 3 Click Draw Target to draw the Min Max Size of a face that will trigger face detection in the video Use the mouse to drag and resize the Min and Max size boxes in the video image 4 The configuration of Face Detection options is very similar to the configuration for Motion Detection Please see Motion Detect...

Page 211: ... HEN643 4 1 Go to Setup Event Heat Map Figure 12 68 Heat Map Configuration Interface 2 Select the Channel to configure for heat map from the drop down menu and check the Enable check box 3 To set the periods when heat map is active next to Period click Set and then follow the steps listed in Motion Detection Configurations on page 190 Configuring Smart Plan Settings Smart plan is a master switch f...

Page 212: ...le counting from the drop down menu and check the check box 3 Click Draw Rule to set up an area for people counting You canmoveorresize thearea using your mouse To move the area drag one of the sides To resize the area drag one of the cornerhandles 4 ClickDraw Targetto setupthe target size You can moveorresizethearea using your mouse To move the area drag one of the sides To resize the area drag o...

Page 213: ... periods and event actions 10 Click Apply to save the settings Configuring Audio Detection The audio detection feature detects audio changes in the camera scene that can generate events and corresponding actions 1 Go to Setup Event Audio Detection Figure 12 70 Audio Detection Configuration Interface 2 Select the Channel to configure for audio detection from the drop down menu and check the Enable ...

Page 214: ...reshold settings while someone is generating sound in front of the camera 5 The configuration of Audio Detection options is very similar to the configuration for Motion Detection Please see Motion Detection Configurations on page 190 for more information on setting time periods and event actions 6 Click OK to save the settings Configuring Alarms Before alarm operation you should check that you hav...

Page 215: ...ox to select that time range for the selected day of the week 4 Repeat steps 2 and 3 to set up multiple time periods in a day or to setup other days of the week as required 5 Click OK Alternative Setup Method You can use the time and day graph in the upper part of the screen to configure the time periods needed for alarms Use the mouse to click and click drag over different parts of the graph to e...

Page 216: ... so an alarm triggers the system to enable the alarm tours you configured here If there is no alarm then the system uses the tour setup that was configured in the Display interface Snapshot Click to enable the Snapshot function Channel snapshots are taken according to the schedule you configure Alarm snapshots are taken when an alarm occurs Voice Prompts Select the check box to enable the playing ...

Page 217: ...formation on setting time periods and event actions 3 Click OK to save the settings Figure 12 72 WEB Net Alarm Configuration Interface Configuring IPC External Alarms IPC External Alarms are the alarm signals from a connected IP camera 1 Click IPC External Alarm in the ALARM configuration interface 2 The configuration of IPC External Alarm options is very similar to the configuration for Local Ala...

Page 218: ...tions 1 Click IPC Offline Alarm in the ALARM configuration interface 2 The configuration of IPC Offline Alarm options is very similar to the configuration for Local Alarms Please see Configuring Local Alarms on page 200 for more information on setting time periods and event actions 3 Click OK to save the settings Figure 12 74 WEB IPC Offline Alarm Configuration Interface Configuring Alarm Outputs ...

Page 219: ...tings Configuring for Abnormalities Click Abnormality under EVENT to open the Abnormality HDD configuration interface Figure 12 76 WEB HDD Abnormality Configuration Interface There are seven types of abnormalities No HDD HDD Error No Space Disconnect IP Conflict MAC Conflict Illegal Login You can configure how the system responds to each kind of abnormality The configuration is similar for each ty...

Page 220: ...ace on the disk An alarm lets you know when the disk capacity is low You need to click to enable this function Attempt s and Lock Time For Username configuration only Configure the number of login Attempt s before the alarm is activated and the login screen is locked out for the specified Lock Time Enable Click to enable this function Alarm Out Select the device output port 1 or 2 Select the corre...

Page 221: ... Message Select the check box to send a text message when alarm events are detected Go to Network 3G Mobile to configure messaging settings Log Select the check box to enable logging of alarm events Configuring POS Note This function is only available for HEN081 4 HEN162 4 HEN163 4 HEN161 4 HEN322 4 HEN323 4 HEN321 4 HEN642 4 HEN643 4 Use the POS settings screen to setup a connection to a point of...

Page 222: ...y mode including turn and roll Turn Once the overlay information has reached 8 lines it turns to the next page Roll Once the overlay information has reached 8 lines it displays the next new line and delete the oldest line Network Overtime Enter a value to set the network overtime Once there is no POS data for the specified period NVR automatically deletes POS information after the specified period...

Page 223: ...es The default setting is 60 min Auto Delete Old Files Select Never or Customized If Customized is selected in the Days Ago box enter the amount of time to elapse before the files are automatically deleted Configuring Storage Schedules You can add or remove schedules for recording and snapshots There are five recording modes Regular auto MD Alarm MD Alarm Analytics and POS You can configure up to ...

Page 224: ...gure the NVR to backup recorded files onto two different HDDs Click to enable Note Before you can enable this function you must configure at least one HDD as redundant Go to Setup Storage HDD Manager This function is not available if there is only one HDD ANR Enter a time between 0s 43200s It is to save video to the SD card of the network camera in case the network connection fails After the netwo...

Page 225: ...e the Regular schedule mode for the period MD Check to enable the Motion Detection schedule mode for the period Alarm Check to enable the Alarm mode for the period MD Alarm Check to enable the MD Alarm mode for the period Analytics Check to enable the Analytics mode for the period POS Check to enable the POS mode for the period 4 Click OK to save the settings and then click OK to save the Schedule...

Page 226: ...uring FTP FTP allows you to configure settings for remote storage Before you can enable FTP you must download or buy an FTP service tool 1 Click FTP under Storage to open the FTP configuration interface Figure 12 85 FTP Configuration Interface 2 Configure the FTP settings and click OK to save your settings Table 12 25 FTP Configurations Setting Description Enable Check this box to enable an FTP co...

Page 227: ...em uploads only the set file size If you enter 0 here then the system uploads all corresponding files Image Upload Interval This is the interval that the CVR waits through before uploading an image to the FTP site Select from 0 to 3600 seconds 0 means that there is no interval Channel Select a channel Weekday Select a weekday Time Periods You can configure up to two time periods per channel Record...

Page 228: ...ording Setup Stop Stop recording the current channel no matter what recording setup is applied to that channel Start All Stop All Select the All selections to make the same setting for all channels Configuring Advanced Storage Settings 1 Click Advanced under Storage to open the Advanced storage interface Figure 12 87 Advanced Storage HDD Interface 2 On the Advanced HDD tab you can assign names to ...

Page 229: ...R to activate this change Auto Logout Set the length of time the NVR waits before logging out an inactive user Specify a time between 0 and 60 minutes The default setting is 10 min Navigation Bar Select the check box to display the live view toolbar on the live view screen Clear the check box to hide the live view toolbar Authentication Mode Check to enable the authentication mode for using the ke...

Page 230: ...ing Sync PC Click to synchronize your NVR s time with your PC s time Time Zone Select a Time Zone for the NVR DST Click to enable Daylight Saving Time DST Click to select a type either Date or Week Then configure a date and time when DST begins and ends NTP Click to enable the NTP server NTP Server Enter the NTP time server address Port Enter the NTP time server port Upgrade Interval Configure the...

Page 231: ...the settings Figure 12 92 Display Configuration Interface Table 12 29 Display Configurations Configuration Description Resolution Select from four options 3840x2160 1920x1080 1280x1024 default 1280x720 and 1024x768 Note You need to reboot the NVR to activate changes to the resolution Transparency Configure the transparency of the GUI display Select from 0 to 100 Time Display Channel Display Click ...

Page 232: ...he Tour tab in the DISPLAY configuration interface under System to open the Tour configuration interface Figure 12 93 Tour Configuration Interface Table 12 30 Display Tour Settings Setting Description Enable Check to enable the tour function Interval Adjust the tour interval between channels Select from 5s to 120s The default is 5s Window Split Set the window mode and channel group Depending on yo...

Page 233: ...On the Custom Split tab click to add the selected split view to the list 3 Use the mouse to click and drag the display grid to configure it as needed You can combine small squares into a larger display area or split them up to view more channels at once To use the custom split window click on the main window see Figure 12 12 4 Click OK to save your settings RS232 Configurations Note This function ...

Page 234: ... 2 The default is 1 Parity Select from None Odd Even Space or Mark The default is None 2 Make your selections then click OK Configuring PTZ Settings Before configuring PTZ please ensure the following The PTZ and decoder are connected correctly and that the decoder address setup is correct That the correct decoder line is connected to the correct NVR line A to A B to B Click PTZ under SYSTEM to ope...

Page 235: ...t screen to open the Schedule configuration interface 2 You can configure up to six schedule periods Set the time range for each Period 3 Select the file name to be played from the drop down list 4 Enter the number of times the voice prompt should repeat in the Repeat field and set the Interval between repetitions 5 Select the audio device to play the voice prompt from the Output drop down list 6 ...

Page 236: ... hidden default user is for internal use only and cannot be deleted If users log in without selecting a login user the hidden default user is automatically used You can configure some rights for the default hidden user such as monitor rights so that the user can view channels without logging in Note User rights cannot exceed group rights General users should have fewer rights than administrators A...

Page 237: ...Modify User Configuration Interface 2 Change the settings then click OK Modifying a Password 1 Click Modify Password in the Modify User configuration interface 2 Enter the old Password then enter the new Password twice 3 Click OK to save the new password Note Passwords can have up to 6 characters numbers only Users with admin rights can modify the password of other users ...

Page 238: ... Figure 12 101 Group Configuration Interface Adding a Group 1 Click Add Group in the Group Account configuration interface Figure 12 102 Add Group Configuration Interface 2 Enter a Group name 3 Select System Playback and Monitor privileges 4 Click OK to save these new settings Modifying a Group 1 Click under Modify to open the Modify Group configuration interface ...

Page 239: ...can add edit or delete ONVIF user accounts Go to SETUP SYSTEM ACCOUNT ONVIF User the following window is displayed Figure 12 104 ONVIF User The configuration for ONVIF User is very similar to the configuration for Username see on User Name on page 222 for more information Configuring Security 1 Go to SETUP SYSTEM SECURITY the following window is displayed ...

Page 240: ...IP Address IP Segment or MAC Address from the drop down menu 3 Select IPv4 or IPv6 from the drop down menu This option is not available if MAC Address was selected in step 2 4 Enter the IP address or MAC address in the address field depending on what option you selected in step 2 5 Click OK Automatic Maintenance 1 Click Auto Maintenance under SYSTEM to open the Auto Maintenance configuration inter...

Page 241: ... Used to import local setup files to the NVR system Config Export Used to export the corresponding WEB setup to your local PC Default You can select to return Camera Network Event Storage and or System settings to their defaults 1 Click Default under SYSTEM to open the Default configuration interface Figure 12 108 Default Settings Interface 2 Click to select or select All then click Default Upgrad...

Page 242: ... do not unplug the power cable network cable or shut down the device CAUTION An improper upgrade program could result in a device malfunction Playback This chapter includes descriptions of the following Playing back recorded video Playing back slices Downloading recorded video Playing back recorded events with the Smart Player Playing Back Recorded Video 1 Click the Playback tab at the top of the ...

Page 243: ... 12 110 Playback Interface 2 Select a recording type recording date camera s stream type to select video for playback 3 Click File List and the system displays a list of recorded video clips that match the search criteria from step 2 ...

Page 244: ...ded Video Clips 4 Select a file from this list for playback then click Play You can play back in full screen mode Use the playback control bar to control playback Figure 12 112 Playback Control Bar Note For one channel playback the system cannot play back and download at the same time ...

Page 245: ...ice file Click Playback system playbacks from the first of current date by default Click time bar system playbacks from the time you click Click you can select on the file list Note The slice playback is for 1 window playback mode System supports 1 4 8 16 split mode Slight difference may be found here The 4 channel series product supports 4 split mode The 8 channel series product support 8 split m...

Page 246: ...easy for you to get the important video information Add Mark During the playback click and the following window is displayed Figure 12 114 Add Mark Click OK Playback Mark During 1 window playback mode click on the Playback window Figure 12 110 you can go to mark file list interface Double click one mark file you can begin playback from the mark time Figure 12 115 Mark List Play before mark time He...

Page 247: ...k one mark information item you can see system pops up a dialogue box for you to change mark information You can only change mark name here Delete Marks Here you can check the mark information item you want to delete and then click Delete you can remove one mark item Note After you go to the mark management interface system needs to pause current playback System resume playback after you exit mark...

Page 248: ... to view the downloaded files See Configuring the Save Path on page 169 Loading More Click More see Figure 12 111 and the Download by File Download by Time interfaces appear Figure 12 117 Download by File Download by Time Interfaces In this window you can search for recordings or snapshots Select the channel recording type and the recording time Using the Smart Player to Playback Event Video ...

Page 249: ...Channel to search through for the events in the Channel dialog In the Figure 12 118 example Channel 2 is selected 4 Enter the Start Time and End Time define the times for the Smart Player to search for the event and click Historic Analysis 5 The Smart Player screen will open with a list of the events types that have occurred on the selected channel and within the specified time frame Select one of...

Page 250: ...arm The system triggers an alarm when a hard disk error occurs Video Loss Click to enable Video Loss The system then an alarm when video loss occurs HDD Full Click to enable the HDD Full alarm The system triggers an alarm when the disk is full Intelligent Detect Click to enable the Intelligent Detect alarm The system triggers an alarm when an intelligent analytics event occurs Audio Detection Clic...

Page 251: ... Sound Play Alarm Sound Click to enable the Alarm Sound Then the system triggers an alarm sound when an alarm occurs You can choose the sound Sound Path Select the sound file You can use the webpage un install tool uninstall_web bat to uninstall the web control plugin Note Before uninstalling the Web control close all web pages If you do not then you might experience an error ...

Page 252: ...wer and that the input voltage is correct and stable Make sure that the working environment is within the specified temperature range and is free of dust See Appendix D Specifications Remove the housing and check that the hard drive cables are firmly connected Problem The NVR cannot detect the hard drive Remove the housing and check that the hard drive cables are firmly connected Inspect the hard ...

Page 253: ...hat the NVR is configured correctly for PTZ operation The protocol and address settings of the NVR must match the protocol and address settings of the PTZ camera See Adding a Camera on page 53 for the camera settings See Configuring TCP IP Settings on page 62 for NVR settings Problem Motion detection does not work Increase the motion detection sensitivity It may be set too low To set the motion de...

Page 254: ...e using Windows XP download the plug ins DivX503Bundle exe and ffdshow 20041012 exe Problem The accuracy of people counting is low The algorithm is based on the height and shoulder width of adults so the accuracy is low when the camera detects children Luggage and other objects that have similar width to human shoulder will be counted For wide entrance if multiple cameras are installed repeated st...

Page 255: ...signals Ensure that the alarm input mode is set to either NC normally closed or NO normally open Use a relay if you are connecting two NVRs or a NVR plus another device to separate them Do NOT directly connect the alarm output port to a high power load The load should be less than 1 A to avoid damage Use the contactor to make the connection between the alarm output port and the load Alarm Input an...

Page 256: ...nnect the NO NC port of the alarm sensor to the NVR alarm input Use the same ground as the NVR if you are supplying external power to the alarm device Guidelines for Connecting Alarm Output Ports Provide external power to external alarm device To prevent overloading carefully review the following relay specifications Table 14 2 Guidelines for Connecting Alarm Output Ports Material Nickel silver co...

Page 257: ...ist of Compatible SATA HDDs on page 251 for a list of recommended Hard Disk Drive HDD brands and models Please use a HDD of 7200 rpm or higher Do not use a PC HDD Installing Hard Drives Note Field retrofitting of the HDD storage with an incompatible HDD could invalidate the NVR warranty On some recorder models you can install an additional hard disk drive HDD For a list of compatible HDDs see the ...

Page 258: ... HEN16103L HEN32103L on page 244 Installing a HDD on HEN162 4 HEN322 4 HEN642 4 on page 246 Installing a HDD on HEN163 4 HEN323 4 HEN643 4 on page 248 Installing a HDD on HEN081 4 HEN161 4 HEN321 4 HEN041 3 HEN081 3 HEN161 3 HEN04103L HEN08103L HEN16103L HEN32103L 1 Loosen the screws on the upper cover and side panel of the NVR remove the cover and set it aside Figure 15 1 Removing the NVR Cover 2...

Page 259: ...the NVR upside down and then turn the screws to firmly attach the HDD to the NVR housing Figure 15 4 Securing the HDD to the NVR Housing 5 Connect the HDD cable and power cable Figure 15 5 Connecting the HDD and the Power Cable 6 Replace the NVR cover ...

Page 260: ... NVR cover in place by turning the screws in the rear and side panels Figure 15 7 Securing the NVR Cover Installing a HDD on HEN162 4 HEN322 4 HEN642 4 1 Loosen the screws on the rear panel of the NVR remove the front cover and set it aside Figure 15 8 Removing the NVR Cover 2 Loosen four screws on the HDD ...

Page 261: ...s in the bracket Figure 15 10 Placing the HDD 4 Fasten the screws to firmly attach the HDD to the NVR housing 5 Connect the HDD data cable to the main board and the HDD port respectively 6 Loosen the power cable from the chassis and connect another end of the power cable to the HDD port Figure 15 11 Connecting the HDD and the Power Cable 7 Replace the NVR cover ...

Page 262: ...Installing a HDD on HEN163 4 HEN323 4 HEN643 4 1 Loosen the screws on the rear panel of the NVR remove the front cover and set it aside Figure 15 13 Removing the NVR Cover 2 Loosen four screws on the HDD Figure 15 14 Loosening the Four Screws in the HDD Housing 3 Put the HDD on the HDD bracket in the chassis and then align the HDD with the four holes in the bracket ...

Page 263: ... board and the HDD port respectively 6 Loosen the power cable from the chassis and connect another end of the power cable to the HDD port Figure 15 16 Connecting the HDD and the Power Cable 7 Replace the NVR cover Figure 15 17 Replacing the NVR Cover 8 Secure the NVR cover in place by fixing the screws in the rear panel Installing an Additional HDD ...

Page 264: ... 4 HEN643 4 on page 248 1 If the NVR is connected to a power source disconnect it before continuing 2 Remove the top cover from the NVR housing as described in the Installing HDD section for your unit Refer to the corresponding section HEN081 4 HEN161 4 HEN321 4 on page 244 HEN162 4 HEN322 4 HEN642 4 on page 246 HEN163 4 HEN323 4 HEN643 4 on page 248 3 Connect the SATA and power cables to the new ...

Page 265: ... ST3000VX010 3T Seagate SkyHawk HDD ST4000VX000 4T Seagate SkyHawk HDD ST4000VX007 4T Seagate SkyHawk HDD ST5000VX0001 5T Seagate SkyHawk HDD ST6000VX0003 6T Seagate SkyHawk HDD ST6000VX0023 6T Seagate SkyHawk HDD ST8000VX0002 8T Seagate SkyHawk HDD ST8000VX0022 8T Seagate SkyHawk HDD ST1000VX003 1T Seagate SkyHawk HDD ST2000VX005 2T Seagate SkyHawk HDD ST3000VX005 3T Seagate SkyHawk HDD ST4000VX0...

Page 266: ...estern Digital WD Purple WD20PURX 2T Western Digital WD Purple WD30PURX 3T Western Digital WD Purple WD40PURX 4T Western Digital WD Purple WD50PURX 5T Western Digital WD Purple WD60PURX 6T Western Digital WD Purple WD80PURX 8T Western Digital WD Purple WD10PURZ 1T Western Digital WD Purple WD20PURZ 2T Western Digital WD Purple WD30PURZ 3T Western Digital WD Purple WD40PURZ 4T Western Digital WD Pu...

Page 267: ...eries HUS726060ALE610 6T HITACHI Ultrastar series HUH728060ALE600 6T HITACHI Ultrastar series HUH728080ALE600 8T List of Compatible Portable HDDs Table 15 2 List of Compatible Portable HDDs Manufacturer Model Capacity YDStar YDStar HDD box 40 GB Netac Netac 80 GB Iomega Iomega RPHD CG RNAJ50U287 250 GB WD Elements WCAVY1205901 1 5 TB Newsmy Liangjian 320 GB WD Elements WDBAAR5000ABK 00 500 GB WD E...

Page 268: ...n and frame rates and then also stored in the cloud for safe and secure backup The MAXPRO Cloud solution provides the following additional added value for customers and dealers Access on the go View live or recorded video anytime anywhere on your PC MAC laptop or mobile device Ease of remote management configuration and changes f w updates and increase managed services from a single login Real tim...

Page 269: ...ge appears Figure 16 2 MAXPRO Cloud Configuration Confirmation Message 2 Click OK to confirm that you want to switch to MAXPRO Cloud mode The NVR restarts and opens in MAXPRO Cloud mode Note For information about operating in MAXPRO Cloud mode please Contact Honeywell Customer Service ...

Page 270: ... 2 HDMI 1 HDMI up to 3840x2160 1 VGA HEN081 4 HEN161 4 HEN321 4 1 HDMI 1 VGA Resolution 3840 x 2160 1920 x 1080 1280 x 1024 1280 x 720 1024 x 768 Display Split 8 channel NVRs 1 4 8 9 16 channel NVRs 1 4 8 9 16 32 channel NVRs 1 4 8 9 16 25 36 64 channel NVRs 1 4 8 9 16 25 36 OSD Camera title Time Video loss Camera lock Motion detection Recording Recording Compression H 265 H 264 MJPEG MPEG4 Resolu...

Page 271: ...st play Slow Play Next File Previous File Next Camera Previous Camera Full Screen Repeat Shuffle Backup Selection Digital Zoom Backup Mode Compatibility USB Device Network Internal SATA Burner eSATA Device Network Ethernet 1 RJ 45 port 10 100 1000Mbps PoE HEN081 4 HEN161 4 HEN321 4 8 ports IEEE802 3at af Other NVRs 16 ports IEEE802 3at af Network Function HTTP HTTPS TCP IP IPv4 IPv6 UPnP RTSP UDP ...

Page 272: ...2 4 16 ports IEEE802 3at af total load not to exceed 150 W maximum load on any single port 25 5 W HEN163 4 HEN323 4 HEN643 4 16 ports IEEE802 3at af total load not to exceed 150 W maximum load on any single port 25 5 W Environmental Operating Temperature 14 F to 131 F 10 C to 55 C Humidity 10 to 90 relative humidity Physical Dimensions HEN081 4 HEN161 4 HEN321 4 14 8 x 12 9 x 2 1 inches 375 x 327 ...

Page 273: ...80 720P 1280x720 D1 704x576 704x480 CIF 352x288 352x240 Recording Rate HEN041 3 HEN081 3 HEN161 3 HEN16103L HEN32103L 200 Mbps per channel HEN04103L HEN08103L 80 Mbps per channel Bit Rate 16 kbps to 20 Mbps per channel Recording Mode Manual Schedule Regular Continuous MD Alarm Stop Recording Interval 1 to 120 minutes default 60 minutes Pre recording 1 to 30 seconds Post recording 10 to 300 seconds...

Page 274: ...3 4 ports IEEE802 3at af HEN081 3 8 ports IEEE802 3at af HEN161 3 16 ports IEEE802 3at af HEN04103L HEN08103L N A HEN16103L HEN32103L N A Network Function HTTP HTTPS TCP IP IPv4 IPv6 UPnP RTSP UDP SMTP NTP DHCP DNS IP Filter PPPoE DDNS FTP Alarm Server IP Search P2P Maximum number of users 128 users Smart Phone compatibility iPhone iPad Android Storage Internal Storage HEN041 3 HEN081 3 HEN161 3 H...

Page 275: ...ingle port 80w in total HEN161 3 Max 25 5w for single port 130w in total Environmental Operating Temperature 10 C 55 C 14 F 131 F 86 106kpa Humidity 0 to 90 relative humidity Physical Dimensions HEN041 3 HEN16103L HEN32103L 1U 375mm 281 5mm 56mm 14 8 x 11 1 x2 2 HEN081 3 HEN161 3 1U 375mm 327 5mm 53mm 14 8 x 12 9 x2 1 HEN04103L HEN08103L Compact 1U 260mm 224 9mm 47 6mm 10 2 x 8 9 x 1 9 Weight with...

Page 276: ...6 20 50 Honeywell Building Technologies Security Italia SpA Via Achille Grandi 22 20097 San Donato Milanese MI ITALY www security honeywell com it Honeywell Building Technologies Security España Avenida de Italia n 7 2a planta C T Coslada 28821 Coslada Madrid Spain www security honeywell com es 34 902 667 800 Honeywell Building Technologies Security Россия и СНГ 121059 Moscow UI Kiev 7 Russia www ...

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