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4-3-3 Major error codes and troubleshooting
Table 4-3-1 shows the error codes that are likely to frequently appear, and appropriate troubleshoot-
ing.
If error codes other than those listed in Table 4-3-1 appear, check with the factory for troubleshoot-
ing.
Table 4-3-1 Major Error Codes and Troubleshooting
Troubleshooting > Display of Error Codes and Troubleshooting
Error code
Contents of problem
Troubleshooting
0200
Optical pickup failed to move.
Refer to “4-3-4 BD/DVD load check
fl
owchart”
0280
0400
Recognition of BD/DVD failed.
0401
Optical pickup was faulty.
Replace the BD drive unit.
040D
No BD/DVD
Load a BD/DVD.
1001
DVD-RW was not formatted.
(*1)
Format the DVD-RW
1100
Reading data from BD/DVD failed.
Refer to “4-3-4 BD/DVD load check
fl
owchart”
2881
Recognition of BD/DVD failed.
Refer to “4-3-4 BD/DVD load check
fl
owchart”
3105
Recording photos failed because of
condensation in BD drive unit (optical
pickup) or dirt on optical pickup.
Set the power switch to “OFF”, and then leave the cam-
corder in a dry place until condensation disappears (for
at least 1-2 hours).
Clean the optical pickup, referring to “4-3-5 Cleaning
BD/DVD and optical pickup”.
3122
Recording on BD/DVD failed because
it was subject to vibrations or impact
when it was being accessed.
Any vibration or impact to BD/DVD while it is being ac-
cessed will result in no recording.
5122
Movie or still
fi
le cannot be opened.
Clean the BD/DVD and optical pickup, referring to “4-3-5
Cleaning BD/DVD and optical pickup”.
Replace the BD/DVD.
Replace the BD drive unit.
7601
Optical pickup was faulty.
Replace the BD drive unit.
77xx
(*2)
Formatting BD/DVD failed.
Clean the BD/DVD and optical pickup, referring to “4-3-5
Cleaning BD/DVD and optical pickup”.
Replace the BD/DVD.
Replace the BD drive unit.
7902
BD/DVD insertion block does not open. Make sure your hand is not blocking the BD/DVD inser-
tion block.
Remove the BD/DVD, referring to "4-6 Procedure for
Removing BD/DVD from Faulty Camcorder", and then
refer to "4-5 Trouble Diagnosis".
A080
Reading signal from disc failed due to
condensation or dirt on BD/DVD.
With the BD/DVD loaded, set the power switch to “OFF”,
and then leave the camcorder in a dry place until con-
densation disappears (for at least 1-2 hours).
Clean the optical pickup, referring to “4-3-5 Cleaning
BD/DVD and optical pickup”.
EC87
Emergency stop occurred while data
was being read or written from/to BD/
DVD.
Refer to “4-3-4 BD/DVD load check
fl
owchart”
F100
Buffer over
fl
owed during recording
due to foreign object in the vicinity of
optical pickup, or optical pickup was
faulty.
Remove the foreign object, taking care that the optical
pickup is not damaged.
Replace the BD drive unit.
F571
Recording still failed.
Replace the SD memory card.
