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Troubleshooting > Messages and Troubleshooting
Message
Cause/condition for
message to appear
Troubleshooting
Check disc
Appears when disc that cannot be used
on the DZ-BD7HA/BD70A, or logically
damaged BD/DVD (warped or distorted),
was loaded.
Check the type of BD/DVD, and for
scratch or distortion on BD/DVD: If
the BD/DVD is scratched or distorted,
replace it.
If the type of disc is acceptable, and there
is no scratch or distortion, the BD/DVD
may be defective.
Replace the BD/DVD.
Check HDD
Appears when a fault in HDD is detect-
ed.
If HDD protection has been engaged,
release it. If HDD protection has not
been engaged, replace the HDD.
Control Information Error.
Also appears when reading or writing
from/to recorded
fi
le cannot be performed
because the BD/DVD is dirty.
Refer to “4-3-5 Cleaning BD/DVD and
optical pickup” and clean the BD/
DVD. Or replace the BD/DVD.
Appears when mismatch between
recorded scene and scene information
occurs. Such a mismatch occurs when
editing is performed near the limit of
disc storage capacity, or when the control
information
fi
le is operated using a de-
vice other than the DZ-BD7HA/BD70A.
Update the control information. (Start
Disc Navigation, press the MENU
button, and then execute “Update
Control Info.” in the “BD/DVD Set-
ting” menu.
Disc almost full
Appears when the movie recordable
capacity on the BD/DVD is less than one
minute.
Delete unnecessary scenes.
Or replace the BD/DVD.
Disc error has occurred.
Also appears when reading or writing
from/to recorded
fi
le cannot be per-
formed be cause the BD/DVD is dirty.
Refer to “4-3-5 Cleaning BD/DVD
and optical pickup” and clean the
BD/DVD. Or replace the BD/DVD.
Appears when the disc has been edited
on a device other than the DZ-BD7HA/
BD70A, and mismatch has occurred in
recorded data.
Format the BD/DVD (deleting all re-
corded data), or replace the BD/DVD.
Disc error has occurred.
Finalizing is not complete.
Appears when the BD/DVD could not be
fi
nalized because it was dirty.
Refer to “4-3-5 Cleaning BD/DVD
and optical pickup” and clean the
BD/DVD. Or replace the BD/DVD.
Appears if accident, such as power off,
has occurred during
fi
nalizing.
Turn the power switch to "OFF",
disconnect the AC adapter/charger
and then reconnect it, turn the power
switch to the "BD/DVD" mode, and
then perform
fi
nalizing again. Or
remove the BD/DVD once, insert it
again, and then
fi
nalize it again.
If the message still appears even when
the BD/DVD has been cleaned and
fi
nal-
ized again and again, the BD/DVD may
be defective.
Replace the BD/DVD.