Fault description
Cause
Remedy
No counting results
Wrong configura-
tion
Check in the user interface:
n
If counting lines are defined and correct in the passage-
ways.
n
Counting lines are in the defined floor area. On both sides
are at least 40 cm distance to the edge of the floor area.
n
The configuration of the correct trigger source and signal.
No trigger signal
n
Check for correct installation.
n
Check for correct trigger signal.
Inaccurate counting
results
Modified environ-
ment
Check in the user interface:
n
If counting lines are placed correctly.
n
If In/Out-direction is correctly set.
n
If obstructions are masked correctly in floor area.
n
If obstructions are masked correctly.
If checks are negative, reconfigure the device.
Modified
mounting position
Check in the user interface:
n
If the adjusted pitch and yaw angle still corresponds to the
values measured on the device.
n
If the applied height still correspond to the value measured
on the device.
If the checked values differ, reconfigure the device.
Dirty lens cover
plate
Clean lens cover plate.
Cleaning, maintenance and troubleshooting
Troubleshooting
50
09.06.2017
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Summary of Contents for APS-R
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