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Maintenance and Service
64
Energy Manager 1.3 - Instruction Manual
8.2
Cleaning
Moist cloth
Clean the case with a slightly moist cloth.
In case the unit is extremely dirty, use a mild detergent; never use
chemical cleaners.
8.3
Service
If you experience problems with the unit, then please contact the
manufacturer:
Heliocentris Industry GmbH
Rudower Chaussee 29
12489 Berlin
Germany
Phone +49 (0)30 – 340601-700
Fax
+49 (0)30 – 340601-599
An employee from Heliocentris customer service will contact you and
explain all further steps. If you return the unit for repair or replacement,
you must ship the unit sufficiently secured and packaged.
Heliocentris is not responsible for damage which has been caused by
improper packaging and / or improper shipment. You must bear the costs
yourself for the shipment of units with expired warranty.
8.4
Replacing Components
It is not allowed to replace parts and components which are not described
in this manual. Violation voids all warranty claims.