Rectification of malfunctions
S. 115
17
Rectification of malfunctions
Malfunctions are displayed in the app on the home screen as a “warning triangle” symbol. It will be shown in the top centre and
in the room. Depending on the setting, the user receives error messages via e-mail and/or as a push message via their operating
device.
17.1
LEDs on heatapp! base
LED
Network
Control
Steady white
Start sequence step 1 - power supply switched on
Boot error - If both LEDs light up in white after switch on for more than two minutes, disconnect the
heatapp! base
from the power supply and wait for one minute. Reconnect the
heatapp! base
to the power
supply.
Steady yellow
Start sequence step 2 - starting of the operating system
Flashes green
Start sequence step 3 - create network and Internet connection
Steady green
Network and Internet connection created
Control ready for use
Steady yellow
Network connection made, no Internet connection
possible.
Check network configuration!
—
Flashes yellow
—
System update or parameter restore in progress.
Steady red
No network connection possible.
Fault in the control, fault messages can be displayed
via the heatapp! app with Owner or Expert level
access.
Flashes red
System fault - update via Internet / USB necessary.
—
OFF
—
System fault - the control continues working
according to the set configuration