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101
USER MANUAL DO-LBL-06035(L)
| MyoVista® Wavelet ECG (
wav
ECG™) 12-Lead Cardiac Testing Device
Troubleshooting
No real-time traces present
Patient cable is damaged or
connected improperly
Confirm that the patient cable is
not damaged and is connected
properly
If it is damaged, replace it
Incorrect report data
The device is configured for the
wrong date or time, the date is not
set, or the patient information is
incorrect
Change or enter the correct data
Degraded test results
The environment in which the
device is operating is subject to
electromagnetic interference (EMI),
MRI, or other imaging activity, such
as interference from microwaves,
cell phones, and similar devices
Move the device to an area that has
less interference
See “Consistent Environmental
Noise in Signal” at end of Table 6-1
Unable to connect to the Wi-Fi
network
The password is not valid for the
security mode of the network
Make sure the password is not
blank
Enter the correct Wi-Fi access
password
Test error(s) indicated by red text
in the test Quality Index Indicators
Inadequate electrode contact with
the body, or loose lead-to-electrode
connection, or patient condition
contributing to noise in the ECG
signal
Prepare patient skin for electrode
attachment, attach the electrodes
to the patient, and attach the leads
to the electrodes per the Electrode
Placement section of this manual .
Ensure patient’s condition is
as described in the Patient
Recommendations section of this
manual .
File export unsuccessful
The USB storage media is not
connected properly to the MyoVista
Device USB port
Confirm that the USB storage media
has a secure connection to the
MyoVista Device USB port
Push the USB storage media gently
into the port to make sure it is
seated securely in the port
Exported PDF file shows up as
“blank” or “damaged” when
opened on a laptop or desktop
computer
The USB storage media was either
poorly seated during export process
or removed before the export
operation finished . The USB storage
media may not have sufficient
storage space .
Confirm that the USB storage media
has a secure connection to the
MyoVista Device USB port, and then
repeat the export
Do not remove the USB storage
media until the export operation is
finished
Ensure the USB storage media has
sufficient storage space
Battery gauge on the status bar
flickers or displays wrong charge
level
An incompatible HDMI cable is
being used
Connect an alternate HDMI cable or
contact HeartSciences to purchase
a compatible HDMI cable
External monitor not displaying
correctly
An incompatible HDMI cable is
being used
Connect an alternate HDMI cable