
106
Troubleshooting
15.4
Error Assistance
15.4.1
ComError
A “ComError” in the status field of the DC Resistivity measurement, signals no communication
with the DC measurement hardware is possible over USB. This error can occur due to several
reasons.
1. The USB connection between the 2830 - 2831 is broken. Check the USB cable on the
back panels if it makes a prober connection.
2. When a breakdown during the DC resistivity occurs, the communication to the measuring
HW can break. Switch off both devices with the power switches and wait 10 seconds,
then switch power on again.
3. When the software is started up a self-calibration of the DC measurement unit will be
done. If the this calibration fail the communication will be stopped. Disconnect all
connected cables to the 2831 and switch off both units and switch them on again. If the
error will not disappear after 3 times switching off and on again, the please contact the
Haefely Support.
Summary of Contents for 2830
Page 1: ...2830 2831 Precision Liquid and Solid Dielectric Analyzer User Manual 4843477 M Version 3 0 ...
Page 7: ...Introduction VII 17 Conformity 113 18 Notes 114 ...
Page 8: ...VIII Introduction ...
Page 121: ...Conformity 113 17 Conformity ...
Page 122: ...114 Notes 18 Notes ...
Page 123: ...Notes 115 ...