
Troubleshooting
105
Follow these steps To recover the instrument to the factory defaults:
1. Switch off the instrument by the main switch on the front panel
2. Connect an external keyboard to one of the USB connectors
3. Switch on the instrument and press the F1 key
4. The instrument starts in the recovery mode and restores Windows
5. The instrument is now reset to factory defaults
6. Reinstall the application software if an update was once done after delivery
15.2
Software Updates 2830
Haefely Test AG runs an Internet Update Homepage where owners of our test instruments can
download the newest software, manuals, related information etc.:
http://update.haefely.com/ct2830/
15.3
FAQ
The FAQ (Frequently Asked Questions) chapter contains a collection of questions from users and
the correspondent answer which could help to clear the questions.
Q: “The HV ON button is disabled and I am not able to switch the HV on, what could I do ?”
A: Check if the “Reg” and “Temp” cables of the Oil Test Cell 2903 heater or the “Control” cable of
the Solid Test Cell 2914 is connected. If these cables are not or wrong connected the software
could not detect any test cell and therefore it will not enable the HV ON button because of safety
reasons.
Further a cell have to be selected for the 2903:
Do NOT try to install other “C and tan
” software or other application on a 2830 hardware or vice
versa.
It won’t work at all!
Summary of Contents for 2830
Page 1: ...2830 2831 Precision Liquid and Solid Dielectric Analyzer User Manual 4843477 M Version 3 0 ...
Page 7: ...Introduction VII 17 Conformity 113 18 Notes 114 ...
Page 8: ...VIII Introduction ...
Page 121: ...Conformity 113 17 Conformity ...
Page 122: ...114 Notes 18 Notes ...
Page 123: ...Notes 115 ...