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Chapter 8

164

Troubleshooting

P83173A RevA
7/19/10

Error Message

Description

Recommended Action

Internal Error – Press
CANCEL

Displays when an abnormal
condition occurs within the system
which can not be handled by a
standard error message.

Press CANCEL. If problem persists,
cycle power. If problem still persists,
seek technical assistance. See Message
Log for more details. Copy of Message
Log may be sent to Gerber Service for
analysis.

Job Size Error

Job not within valid size range.

Check job at RIP. Adjust size to within
valid range and resend job.

Lamp Error

UV lamp or ballast is not working
properly.

Cycle power. If problem persists seek
technical assistance.

Lamp Fan Error

UV lamp fan is not working
properly.

Cycle power. If problem persists seek
technical assistance.

MAGENTA Empty

Magenta ink pouch is empty.

Replace Magenta ink pouch.

Motor Error

Motion failure on either:

1.

X-axis (Gantry)

2.

Y-axis (Carriage)

3.

Z-axis (Beam)

4.

4. Roll-to-Roll axis

Cycle power. If problem persists, seek
technical assistance.

Multiple Boards Not
Found

Multiple Satellite Boards not found
at power-up.

Cycle power. If problem persists, see
Message Log for more details. Seek
technical assistance.

Multiple Inks Empty

Multiple ink pouches are empty or
not installed correctly.

Check ink pouch installation. Replace
empty pouches. If problem persists
seek technical assistance.

Print Gap Error

Material size is too thick or there is
a problem with the print gap
sensor.

Material must be 1

"

(25.4mm) or less.

If problem persists when using
material within the thickness limit,
seek technical assistance.

Printhead Connect
Error

There is a problem with the
printhead connection.

Cycle power. If problem persists seek
technical assistance.

RIP Error

There is a problem with the RIP file. Check job at RIP, re-RIP and resend

job.

Table Board Not
Found

Table Board not found at power-
up.

Cycle power. If problem persists, see
Message Log for more details. Seek
technical assistance.

Update error

You receive an error message
during the update process.

Cycle the printer’s power and try
again. If the error persists, seek
technical assistance for assistance.

USB Error

USB communication has failed.

Cycle power. See Message Log for
more details. Check system ground
connections. Check all USB cable

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Summary of Contents for CAT UV

Page 1: ...Gerber CAT UV Ink Jet Printer Owner s Guide...

Page 2: ...2 Uni Directional 67 31 6 44 1058 x 720 DPI Quality 1 Bi Directional 70 34 7 42 Quality 1 Uni Directional 56 37 5 53 Quality 2 Bi Directional 39 53 4 76 Quality 2 Uni Directional 28 75 3 106 NOTE Bas...

Page 3: ...written consent of Gerber Scientific International Inc This document or the contents herein under no circumstances shall be used in the manufacture or reproduction of the article shown and the deliver...

Page 4: ...gainst harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance...

Page 5: ...l storage 17 Gerber CAT UV control panel 17 Main control panel 18 Auxiliary keypad 18 Control Panel keys 19 Exploring the printer s menu system 22 Status 22 Setup 22 Calibration 23 Maintenance 23 The...

Page 6: ...nal overview 56 Canceling a job 57 Flat Bed Printing 58 Printing on the Flat Bed 58 Printing a full bleed Flat Bed job 59 Printing double sided full bleed 60 Roll to Roll Printing 63 Choosing a print...

Page 7: ...100 Steps for preparing the Gerber CAT UV for two weeks of idle time 100 Steps for restarting the Gerber CAT UV after two weeks of idle time 100 Shutting down the printer for more than two weeks 100 S...

Page 8: ...or angled nozzles 153 The print is blurred 155 Smearing or fading in the print 155 Color balance is different between software and print 156 Small text quality is poor 156 The ink forms small puddles...

Page 9: ...st results 4 Select material type if equipped with the Roll to Roll option Roll to Roll Single or Continuous or Flat 5 Load the material Flat Bed or Roll to Roll 6 Adjust the UV shield for rigid mater...

Page 10: ...iguration is 100 2 5m 254cm Maximum rolled material thickness is 0 030 0 76mm Minimum rolled material width is 24 61cm Minimum sheet size is 12 x 12 30 5cm x 30 5cm The Gerber CAT UV printheads use mu...

Page 11: ...weekly and monthly maintenance procedures Chapter 7 Gerber CAT UV Web Pages describes the onboard web interface program that can be used to check on the printer s current status and ink status to vie...

Page 12: ...general safety precautions when operating the Gerber CAT UV Ink Jet Printer CAUTION Use impervious gloves to protect your hands Nitrile gloves of no less than 8 mils have proven impervious for one ho...

Page 13: ...e shelf or swab the printhead The UV lamp assemblies and interior surfaces of the printer may be hot Be careful not to pinch fingers in drawers pinch wheels and material feed system Use caution when l...

Page 14: ...stions FastFacts are available on the Gerber web site www gspinc com under Support Electronic versions of this manual and other documentation are available from the eService Document Library which can...

Page 15: ...UV technology to instantly and safely cure inks using low energy and low heat The UV lamps run the full length of the gantry approximately 65 165cm and provide a very specific wavelength of UV light...

Page 16: ...tdoor life span and may result in outdoor durability of greater or less than three years GerberCAT inks are specifically designed for use with the Gerber CAT UV printer The inks come in four colors Ma...

Page 17: ...to the material and or printer hardware due to extended lamp exposure when the beam rests in these locations Tip Gerber recommends cleaning rigid material with IP Surface Cleaner or 99 Isopropyl Alcoh...

Page 18: ...N LOAD HEADS SLEW UNLOAD ROLL TO FLAT INK ROLL BED MENU LEVEL Single z z Cont z z z U V z Printer Ready Screen interface for status messages printer progress and setup controls Navigational keys for s...

Page 19: ...ision level at time of manufacture See table at the end of this section RUN JOB begins printing the job at the printer or the next job to arrive if in Roll to Roll Continuous mode The RUN JOB key also...

Page 20: ...key as a shortcut to initiate the End of Day Clean procedure Use the SLEW key to move the gantry along the table on the X axis front to back Press the LOAD UNLOAD key to prepare the printer for loadi...

Page 21: ...y a second time enables full bleed printing and the LED blinks Flat is the default mode at printer start up and the only mode available for flatbed only printers Press the MENU key to enter the menu s...

Page 22: ...r detailed instructions Lamp Delay mode allows the user to set the UV lamps to remain on for 10 minutes after completing a job when printing on Flat Bed or Roll to Roll See page 68 for detailed instru...

Page 23: ...age 82 for detailed instructions Purge to remove air from the ink system by pushing a large quantity of ink through the nozzles See page 87 for detailed instructions Inspect Nozzles allow lowering of...

Page 24: ...trol panel screen displays the name of the printer and the firmware version that is currently installed The printer then proceeds with a series of internal diagnostics to test the operation of various...

Page 25: ...um pressure to ensure that no excess ink drips from the printheads Emergency Stop There are two emergency stop button located on either end of the gantry Press either button to immediately shut down t...

Page 26: ...Shelf Access Door or E Stop message displays the printer displays a Motor Power Cycled message CAUTION During maintenance procedures always wait for printer prompts before lowering the maintenance sh...

Page 27: ...nect the Gerber CAT UV to the switch and one to connect the computer to the switch The Ethernet switch network interface board and additional cables are readily available at local computer stores Tip...

Page 28: ...ternet connection does NOT have to be active 2 Enter the IP address for the specific Gerber CAT UV that you wish to access as a web address in the web browser Do not use any slashes or colons 3 Press...

Page 29: ...figuration Windows Vista Windows 7 or Windows XP CAUTION Use care when entering addresses for the equipment Entering incorrect addresses could damage the network In a large existing network obtain the...

Page 30: ...r 3 30 Setting up the Gerber CAT UV P83173A RevA 7 19 10 3 Click Network and Sharing Center 4 Click the Manage network connections task on the left side of the screen to open the Network Connections s...

Page 31: ...ields 8 Enter 192 168 0 1 for the IP address of your computer 9 Press Tab to automatically enter the correct Subnet Mask 255 255 255 0 10 Do not enter a Default Gateway if using direct connection or u...

Page 32: ...l TCP IP Properties dialog box 6 Click Use the following IP address 7 Enter 192 168 0 1 for IP Address 8 Press Tab to automatically enter the correct Subnet Mask 255 255 255 0 9 Do not enter a Default...

Page 33: ...e 122 To view the current network settings in the Menu system NOTE The following screens are examples only your settings may be different 1 From the main control panel press the MENU key The Status sc...

Page 34: ...remove any contaminated clothing and wash them separately with soap and water CAUTION If ink gets in your eyes immediately rinse your eyes with copious amounts of water for at least 15 minutes and see...

Page 35: ...ore printing a large job Partial pouches can be reinstalled for use later Receiving an INK Empty Replace Pouch message Occasionally you may get an INK Empty Replace Pouch after replacing an empty pouc...

Page 36: ...awer clip and remove the pouch The pouch does not have to be completely empty and can be reinstalled later 3 Wipe up any dripped or spilled ink from the bottom of the ink drawer with an all purpose wi...

Page 37: ...idly lit the reservoir level will eventually fall below the low ink level When this happens the Ink Level LED will begin to blink indicating that an ink pouch is empty If the pouch is allowed to run c...

Page 38: ...l the correct vacuums are enabled when pressing the LOAD UNLOAD key NOTE When printing long material that crosses into roll to roll area material MUST be taped down to ensure it does not bend upward a...

Page 39: ...ting or modifying the print gap can result in UV light being reflected into the print heads causing nozzle blockages These failures are not covered under warranty In order to ensure print and printer...

Page 40: ...e direction pushing the dirt off the edge of the substrate The alcohol should be apparent on the surface 3 Do not wipe the substrate using a circular motion which can result moving the dirt around int...

Page 41: ...19 10 1 Wipe the material with a clean lint free cloth moistened with distilled water Allow the material to dry completely before printing 2 Prior to loading material into the printer wipe the ends of...

Page 42: ...media comes to rest on the roll to roll platen which is not part of the vacuum table you must reinforce this area CAUTION You must reinforce material crossing into the roll to roll platen area by tapi...

Page 43: ...ve the gantry into a position for easy material loading 2 Press the FLAT BED key on the control panel The Flat LED lights to indicate the choice The FLAT BED is selected by default when using a flatbe...

Page 44: ...material thickness and sets the print gap between the printheads and the material to the proper height 8 Press ENTER on the control panel to return to the Printer Ready message Adjusting the UV shield...

Page 45: ...anty If the material is thicker than 0 035 0 9mm it will ask the user to position the sliding UV shield adjacent to the right hand side of the board to prevent UV light reflecting off the table back i...

Page 46: ...hinner material will allow UV light to reflect back into the print heads INCORRECT CORRECT Arrange the boards on the table in order to avoid gaps and prevent reflected UV light by using sacrificial ma...

Page 47: ...eads causing nozzle blockages These failures are not covered under warranty In order to ensure print and printer favorable conditions are met for each print adhere to the related requirements starting...

Page 48: ...ngth or width Material size must be set in the RIP and the user must be careful to load the correct size material to accommodate the job The smallest acceptable roll material width is 24 61cm Using ma...

Page 49: ...eft core flange from the axle 2 Lay the roll of material on a flat horizontal surface and insert the material supply axle into the roll Insert the axle until the material tube fits firmly against the...

Page 50: ...ition 2 Press the ROLL TO ROLL key on the control panel The Roll to Roll Single LED lights the system beeps three times and the gantry moves into the loading position approximately 12 30 5cm from the...

Page 51: ...own which is located at the far right edge of the platen Slide the left hold down so that it is 6mm over the material to ensure that the material does note curl or bend during printing 9 If you are us...

Page 52: ...e trying to tape it onto the roller Press and hold the winder switch for two seconds in either direction Wind or Unwind to disable the automatic winding mechanism 2 Press the slew key on the control p...

Page 53: ...e material backward down through the roll to roll mechanism 3 Press the LOAD UNLOAD key on the control panel to turn off the Roll to Roll vacuum fans 4 To remove the print from the take up roll press...

Page 54: ...adhere to the related requirements starting on page 45 The Gerber CAT UV is able to print on a wide variety of materials at widths ranging from 12 30 5cm to 64 162 6cm The printing margins vary depend...

Page 55: ...ware employs carefully engineered color profiles to produce crisp images and smooth tonal transitions Be sure to choose the correct device profile for the material and print quality that you have chos...

Page 56: ...nal 67 31 6 44 1058 x 720 DPI Quality 1 Bi Directional 70 34 7 42 Quality 1 Uni Directional 56 37 5 53 Quality 2 Bi Directional 39 53 4 76 Quality 2 Uni Directional 28 75 3 106 NOTE Based on Full Tabl...

Page 57: ...on the control panel You can clear other jobs in the queue by pressing the CANCEL key as the jobs are received To cancel a job 1 To abort a job press the CANCEL key while the job is running The Cance...

Page 58: ...roll to roll platen area material by taping down the last foot This will keep materials from bowing in this area and prevent the possibility of head strikes that could ruin the job or the printheads...

Page 59: ...eady message When the next job is received you will need to press the RUN JOB key to begin printing Printing a full bleed Flat Bed job When in FLAT BED mode the Gerber CAT UV has the ability to print...

Page 60: ...cured in place If the vacuum alone is not enough to hold down the protective materials then use tape to secure their placement This will prevent the protective material from shifting during printing T...

Page 61: ...are no gaps between the sign blank and the masking tape or scrap material The scrap material used to protect the table on the sides of sign blank should be approximately the same height as the substr...

Page 62: ...pe and scrap material Repeat printing on this side 8 Remove all masking tape and scrap material so that the ink does not build up too high and scratch the heads NOTE The scrap material on the back and...

Page 63: ...the first job but subsequent jobs start without operator initiation when they are received at the printer as long as the printer is in Printer Ready mode When one job finishes the next job begins imme...

Page 64: ...ckness or even wrinkles in masking tape can cause head strikes or damage to the job When printing on material that has severely curled edges the vacuum table may not completely pull down the material...

Page 65: ...ng to press Run Job between each one When one job finishes the next job begins immediately on the same material loaded in the printer When all jobs that have been sent are completed the printer waits...

Page 66: ...job the screen returns to Printer Ready When the next job is received it will begin printing automatically If you send another job to the printer while it is actively printing it will begin as soon a...

Page 67: ...rs of idle mode the printer will maintain proper printhead temperature and spit ink every 5 minutes to ensure that the printer is prepared to print After two hours of idle time When the printer has be...

Page 68: ...aintenance function the lamps are turned off but Lamp Delay remains enabled Lamp Delay can be disabled and the lamps turned off in the Setup menu or from the System Settings web page When Lamp Delay i...

Page 69: ...ure ink Lamp Spec mode activates the UV lamps at a higher temperature than normal and warms the material for 45 60 seconds prior to the start of the job The lamp warm up cycle is longer when the print...

Page 70: ...r is set to normal mode which enhances details and small text in a print Once Large Field is enabled it remains active until disabled by the operator Large Field mode can also be set on the System Set...

Page 71: ...ator Step Blending can also be set on the System Setting web page To activate Step Blending mode from the printer s menu 1 From the main control panel press the MENU key The Status screen displays 2 P...

Page 72: ...lasses Waste ink tray sponge Term Definition Intended Usage Clean Heads Procedure A small amount of ink is pumped from the pouch through the nozzles May be referred to as a prime Routine maintenance I...

Page 73: ...s 50 250 or 500 count package Use for cleaning the printheads These non scratching lint free swabs are the only swabs recommended for the GERBER CAT UV printhead Waste ink tray sponge A sponge that re...

Page 74: ...cedure at the end of the print day X Clean ink from the top of the sliding UV shield At every Clean Heads Procedure Clean ink from the right side plate and the side plate between the waste ink tray an...

Page 75: ...s nitrile gloves at least 8 mils thick Fisher Scientific foam tipped swabs Anticon Gold heavy weight clean room wipes All purpose wipes Waste ink tray sponge GerberCAT Ink Cyan 1 Liter Pouch GerberCAT...

Page 76: ...ce or removal of the protective coating which can result in lost or angled nozzles that will negatively affect print quality The most effective way to hold the Anticon wipe covered swab is with 2 fing...

Page 77: ...e nozzle plate using excessive wiping pressure o Think of the nozzle plate as a very sensitive surface and be sure to wipe very gently The point is to make contact with the printhead surface to wick a...

Page 78: ...an Anticon covered swab moistened with Daily Maintenance Solution as described in the following procedure It is critical that you follow the instructions exactly using only the amount of Daily Mainte...

Page 79: ...e nozzles 2 The printhead carriage moves to the maintenance location and the screen prompts you to Remove the Head Access Door Press ENTER when done Set the door aside on an all purpose wipe 3 The pri...

Page 80: ...o front 2 times at a 45 angle using light pressure by holding the swab as close as possible to the middle of the stick between the thumb and index finger as pictured below NOTE There are two printhead...

Page 81: ...ure to follow the entire procedure to completion before raising shelf Left side plate between waste tray and table Right side plate 16 Dispose of ink and wipes according to state and local laws and re...

Page 82: ...teps 1 4 below can be performed by first depressing and holding down the PAUSE key and then depressing the CLEAN HEADS key at the same time 1 From the main control panel press the MENU key The Status...

Page 83: ...ver the foam tipped swab so that a new clean area is located at the swab tip Apply 3 5 drops of Daily Maintenance Solution and then wipe the 2 nd printhead of the same color repeating the previous ste...

Page 84: ...low If is NOT REQUIRED to replace the waste ink tray sponge at this time proceed to Step 10 6 Wipe out the tray with a clean all purpose wipe If cured ink is present a putty knife and or razor blade c...

Page 85: ...onge is slightly recessed below height of top most surface of waste tray to ensure it does not come into contact with printheads 10 Reinstall the waste ink tray 11 Reinstall the head access door 12 Pr...

Page 86: ...be disposed of after one hour of exposure time Wear safety goggles to protect your eyes Dispose of used gloves according to local laws and regulations The head access door is designed to trap tiny in...

Page 87: ...oves should be disposed of after one hour of exposure time Wear safety goggles to protect your eyes Dispose of used gloves according to local laws and regulations CAUTION It is required that only Gerb...

Page 88: ...printhead This procedure will push ink through the printhead to clear air from the nozzles The printhead carriage moves to the maintenance location and the screen prompts you to Remove the Head Acces...

Page 89: ...stops 9 Open the first purge valve for the color you wish to purge using the 2mm Allen wrench Turn the wrench to one full turn counterclockwise to open the valve You may find a flashlight helpful whe...

Page 90: ...R when done 14 The screen prompts you to select another ink color to purge If you wish to purge another ink color use the arrow keys to select Yes The Choose Color screen displays and you can begin th...

Page 91: ...most printhead from back to front 2 times at a 45 angle using light pressure by holding the swab in the middle of the stick between the thumb and index finger as pictured below CAUTION It is critical...

Page 92: ...o state and local laws and regulations 26 Raise Maintenance Shelf when complete After raising the maintenance shelf the printer returns to the home position The Printer Ready screen displays Tip After...

Page 93: ...nter is equipped with a Roll to Roll unit clean the Roll to Roll grit wheels with a stiff brush and adhesive remover to remove any vinyl adhesive or other residue that can be left behind by some mater...

Page 94: ...months if the printer is equipped with a Roll to Roll unit clean the Roll to Roll rubber drive wheels with an all purpose wipe moistened with isopropyl alcohol Clean both the upper and lower drive whe...

Page 95: ...s to protect your hands Nitrile gloves of no less than 8 mils have proven impervious for one hour of exposure Gloves should be disposed of after one hour of exposure time Wear goggles to protect you e...

Page 96: ...e sure to reapply solution on the swab before each touch to ensure it remains saturated 3 Go to Maintenance End of Day Clean and lower the shelf when directed To apply Daily Maintenance Solution DMS N...

Page 97: ...Add an additional 3 5 drops of GCS to re saturate the foam tipped swab Touch the foam tipped swab to the middle section of the print head Apply light pressure and hold for 2 3 seconds 4 Add an additio...

Page 98: ...of no less than 8 mils have proven impervious for one hour of exposure Gloves should be disposed of after one hour of exposure time Wear safety goggles to protect your eyes Dispose of used gloves acco...

Page 99: ...protect your eyes Dispose of used gloves according to local laws and regulations When ever you replace ink pouches wipe up any dripped or spilled ink from the bottom of the ink drawer with an all purp...

Page 100: ...page 78 This is all you should need to make sure dust has not settled on the heads while the printer sat idle 2 Print a standard Nozzle Out test job to identify any printhead issues that may need to b...

Page 101: ...g this procedure The bottom of the carriage has a shield hold the shield in place with your fingers while turning the purge valve set screw This will keep the carriage from moving If it does move pull...

Page 102: ...Ink Drawers 8 After closing any open ink drawers the printer prompts you to Remove the Head Access Door Press ENTER when done Set the door aside on a disposable wipe and press ENTER 9 The printer prom...

Page 103: ...Purging Verify ink flow and a progress bar displays Observe the flow of ink coming from the purge ports underside the purge block It should be a consistent rapid flow of drips to a steady stream If NO...

Page 104: ...om dripping during printing and or curing on the Purge Block Press ENTER when done 17 Dispose of used swab according to state and local laws and regulations 18 The printer begins automatic maintenance...

Page 105: ...to clean the printhead Never use the same Anticon covered swab on two different color printheads 25 Repeat the previous steps for the remaining heads moving from left to right and using a new Anticon...

Page 106: ...COLOR Purge Valve 1 Press ENTER when done 11 Open the purge valve for the color ink line that has been filled using the 2mm Allen wrench Turn the wrench to one full turn counterclockwise to open the v...

Page 107: ...n the purge block which is located directly under the purge valves Be sure to swab the entire underside not just the outer edge Do this to remove any remaining ink and flush and prevent it from drippi...

Page 108: ...or each color set of printheads The printer prompts you to Raise shelf when done NOTE Prior to raising the Maintenance Shelf be sure to complete all steps for all printheads 26 Dispose of used swabs a...

Page 109: ...ER when done 10 Open BOTH purge valves for the color you wish to purge using the 2mm Allen wrench Turn the wrench to one full turn counterclockwise to open each valve You may find a flashlight helpful...

Page 110: ...steps below 15 When all line clearing is complete the system prompts you to Clean the Purge Block Press ENTER when done Moisten a swab by applying 1 drop per side of Daily Maintenance Solution to clea...

Page 111: ...r reuse old swabs to clean the printhead Never use the same Anticon covered swab on two different color printheads 24 Repeat the previous steps for the remaining heads moving from left to right and us...

Page 112: ...lowering the maintenance shelf or opening the head access door Performing either of these actions prior to the prompts will cause an emergency stop and require you to redo maintenance procedures from...

Page 113: ...during this procedure The bottom of the carriage has a shield hold the shield in place with your fingers while turning the purge valve set screw This will keep the carriage from moving If it does mov...

Page 114: ...ly Maintenance Solution to clean the purge block which is located directly under the purge valves Be sure to swab the entire underside not just the outer edge Do this to remove any remaining ink and p...

Page 115: ...e middle of the stick between the thumb and index finger as pictured below NOTE There are two printheads for each color 25 Reposition the Anticon wipe over the foam tipped swab so that a new clean are...

Page 116: ...fy that all printhead nozzles are firing properly The Nozzle Out job is available from the Calibration section of the printer s Menu NOTE A Nozzle Out recommended message appears Print a Nozzle Out jo...

Page 117: ...ation starting on page 27 The computer does not have to be connected to the internet to access the printer web pages The printer s IP address See Viewing the current network settings on page 33 Access...

Page 118: ...screen to the other web pages in the program which are described in the following sections 4 Click a link to open the corresponding web page Home page This page displays the printer name the status an...

Page 119: ...83173A RevA 7 19 10 System Status page The System Status page is available from a link on the Gerber CAT UV Home web page The Printheads section of System Status page displays the status of each print...

Page 120: ...the Change Settings button activates the new settings NOTE You cannot modify the System Settings while a job is printing Changing the printer name You can assign a unique name for your Gerber CAT UV p...

Page 121: ...he UV lamps to remain on for 10 minutes after completing a job when printing in Flat Bed or single Roll to Roll mode See Lamp Delay mode on page 68 Lamp Spec Mode Lamp Spec mode is a special UV lamp s...

Page 122: ...c fixed network settings When entering static addresses for the Gerber CAT UV on a network you must obtain the IP Address Subnet Mask and Gateway from the network administrator or IT department A Gate...

Page 123: ...C media access control Address uniquely identifies the printer and is not editable CAUTION Use care when entering addresses for the Gerber CAT UV Entering incorrect addresses could damage the network...

Page 124: ...evA 7 19 10 The Job Status page displays the name of the current job and the pertinent information about it including the size of the job in pixels print mode and the resolution When actively printing...

Page 125: ...me web page Click the link to open the Diagnostics page where there are links to View the printer Model and Version identification View the Message Log and the Satellite Log Open the Sensors page Open...

Page 126: ...the Gerber CAT UV Diagnostics web page This page displays the printer s name and version as well as detailed data about individual boards that comprise the system This information is helpful when eval...

Page 127: ...major errors and should be adequate for most users The highest setting records all messages sent to the printer and is used by Gerber Service for diagnostics When the System Log is turned off set to...

Page 128: ...oard Gantry board Table board Tip The Master board messages are displayed in the Message Log See page 127 for more information The numbers in the brackets to the left of the message indicate the time...

Page 129: ...can be IN or OUT of range of the sensor X Axis Limit Sensors Left and Right are located at the Roll to Roll assembly The status can be IN or OUT of range of the sensor Y Axis Home Sensor is located o...

Page 130: ...r Open indicating that the vacuum is on Ink Pump is the pump located at the back of each ink drawer which pumps the ink to the reservoir The status can be On or Off Vacuum Pump is the pump used to suc...

Page 131: ...tion Info page The Printer Configuration page is available from a link on the Gerber CAT UV Diagnostics web page The Printer Configuration web page displays information on the current printer and its...

Page 132: ...est web page allows the operator to test the USB communication with the printer s circuit boards USB testing should only be done at the direction of Gerber Service to troubleshoot problems Press START...

Page 133: ...19 10 Statistics The Statistics page is available from a link on the Gerber CAT UV Diagnostics web page It provides links to detailed statistics pages for many of the printer components These statisti...

Page 134: ...des a list of the 124 most recent errors The list includes the error number time of the error relative to when the printer was powered on and the number of power cycles when the error occurred When th...

Page 135: ...CALIBRATION section includes the following displayed settings and calibrations X Gantry Home Offset L R is a setting that can not be updated by the operator Z Beam Home Offset L R is a setting that c...

Page 136: ...white spaces between print passes or keep passes from over printing and creating darker bands This tool improves the print quality of images and text for a specific mode i e Performance 1 Performance...

Page 137: ...the job in the design to reflect this percent difference in order to achieve desired end print dimensions and then re RIP Tip If print gaps notable white space between passes are occurring in the pri...

Page 138: ...Measure the distance from the left edge of the material to the outside edge of the L shaped image and make note of the value which you will need later in this procedure 7 Measure the distance from the...

Page 139: ...roduction Uni Bi and Quality Uni Bi calibrations align the printheads ink output for crisp images and text If the printhead is not spitting accurately run the Production and Quality Horizontal Alignme...

Page 140: ...st aligned to the black line underneath it NOTE Only even numbered reference lines are provided An appropriate odd numbered value should be entered if the most suitable test line is between the two ev...

Page 141: ...lue 5 to it and enter 7 in Cyan 1 Left field Continue to enter the new alignment values for all of the color print heads Left and Right in the UNI DIR columns 7 Click the Save Settings button to accep...

Page 142: ...ne 10 through 10 that are best aligned to the black line underneath it NOTE Only even numbered reference lines are provided An appropriate odd numbered value should be entered if the most suitable tes...

Page 143: ...is 2 add the new value 5 to it and enter 7 in Cyan 1 Left field Continue to enter the new alignment values for all the color print heads Left and Right in the BI DIR columns 7 Click the Save Settings...

Page 144: ...the print job Loading firmware upgrades The Gerber CAT UV operating system software firmware is upgradeable New versions of firmware may be released periodically to fix problems that occur during norm...

Page 145: ...e This may take one to two minutes 3 You can download the update file from the GERBERnet library 4 To download from the GERBERnet library go to http www gerberscientific net GSP eService SoftwareDownl...

Page 146: ...he printer also displays a progress bar which reflects the status as each board is updated The front panel will display the updating process A warning message displays to leave the printer s power on...

Page 147: ...says Cancel Update Mode Click this button to ensure that the system is no longer in update mode Contacts web page The Gerber CAT UV Contacts page is available from the Contacts link on the Home page...

Page 148: ...Printer issues Quality of printed output Job data errors Job status common printer messages Error messages Running the control panel screen test Checking network connections Pausing a job due to data...

Page 149: ...uck on Check the Shelf screen Cause Solution Notes The Emergency Stop interlock circuit is open The maintenance shelf is lowered Ensure that the maintenance shelf is raised the head access door is ins...

Page 150: ...on page 48 The environmental conditions are out of specified range Use the printer within the environmental specifications See Ambient conditions on page 170 There is foreign material in the Roll to...

Page 151: ...m the pouch when it is removed from the printer Ink pouch valve is broken replace the pouch See Loading the inks on page 34 Ink is dripping out of the heads Cause Solution Notes Air is in the lines Pe...

Page 152: ...See Missing Nozzles above Not printing in a Bidirectional mode Switch to a Unidirectional mode or a higher level mode which has more passes and can minimize the appearance of banding See Print mode op...

Page 153: ...ngled nozzles Cause Solution Notes Not performing the daily maintenance procedures Perform a Clean Heads procedure whenever the Clean Heads LED is lit before printing and an End of Day Clean at the en...

Page 154: ...Prints on page 45 Using improper cleaning materials Always use Fisher Scientific swabs from Gerber Never use other swabs which can cause printhead damage ALWAYS cover swabs with Anticon cloths when c...

Page 155: ...hly dry before printing See Cleaning the material on page 39 The protective film has not been removed from rigid material Remove protective film Follow manufacturer s recommended cleaning procedures a...

Page 156: ...re enabled Turn off Large Field mode and or Step Blending mode in the printer s Setup menu or on the Systems Settings web page See Large Field mode on page 70 See Step Blending mode on page 71 If prob...

Page 157: ...r black for 4 color CMYK black See design program documentation Something is blocking the UV light Lower the maintenance shelf and look up in the gantry to see if jammed material or tape is stuck to t...

Page 158: ...tion Notes All communication cables are not connected properly Check and reconnect communication cables as necessary If problem persists seek technical assistance The computer from which you are sendi...

Page 159: ...continue Starting Angled Nozzle Job Angled Nozzle job is beginning to print Starting Nozzle Out Job Nozzle Out job is beginning to print Unloading Material Vacuum table turn OFF and gantry raises fro...

Page 160: ...e printing Head Cleaning Displays during a Clean Heads procedure INK COLOR Empty An ink pouch is empty The printer pauses until a new ink pouch is installed and the reservoir fills A suspended job may...

Page 161: ...purge valves on purge block for ink undergoing urge process Please wait Printer is performing operation and will prompt again when ready Please wait 5 minutes Printer is performing required operation...

Page 162: ...Table vacuum is OFF Displays to indicate the status of the table vacuum Updating Front Panel Firmware Displays at start up when the front panel board is being updated Printer power must remain on or...

Page 163: ...technical assistance ERROR Cannot save Pouch Contents Unable to save new pouch contents Attempt to set the pouch contents again by opening and closing the ink drawer Cycle power and try again If prob...

Page 164: ...Not Found Multiple Satellite Boards not found at power up Cycle power If problem persists see Message Log for more details Seek technical assistance Multiple Inks Empty Multiple ink pouches are empty...

Page 165: ...e control panel screen test 1 Cycle the power to the printer Turn off the power to the printer and wait 10 seconds 2 Turn on the power to the printer 3 Immediately hold down the LEFT RIGHT and BACK ke...

Page 166: ...e the carriage to the home position temporarily while it waits for data When sufficient data is received printing will automatically resume When a job pauses due to slow data reception the Printing jo...

Page 167: ...rinter back on 2 Immediately press the PAUSE and MENU keys while the control panel LEDs are lit and hold them down until the word Gerber appears on the display This takes approximately 20 seconds Rele...

Page 168: ...re Version Lamp Delay Purge Inspect Nozzles Clear Ink Line Fill Ink Line Park Position Cal End of Day Clean Clean Heads Test Jobs Lamp Spec Mode IP Address Subnet Mask DHCP Large Field Step Blending M...

Page 169: ...is clean and lubricate the rails check the steel belts and drive belts Y Axis clean and lubricate the rails and bearings and check the tension and tracking of the steel belt and drive belt Z Axis clea...

Page 170: ...This is the responsibility of the customer Crate Flatbed only Configuration Crated Size Crated Weight 1 140 long x 35 25 wide x 78 high 356cm cm x 89cm x 198cm 1 043 lbs 473kg 2 119 long x 35 25 wide...

Page 171: ...dense metal components and ink in the system to warm to the specified operating temperature Power requirements Gerber recommends that you leave the Gerber CAT UV powered on at all times Do not turn t...

Page 172: ...ware are reversed Locating the serial number The printer serial number is located on the gantry Slew the gantry all the way to the front maintenance shelf end of the printer and look underneath the le...

Page 173: ...authorized RIP software has been approved to work with the Gerber CAT UV and GerberCAT inks and qualified materials Following is a list of approved software at the time of this document s printing Co...

Page 174: ...ata starvation 168 Default settings 169 Diagnostics web page 126 Draft mode 56 Electrical safety 12 E mail address GSP 13 Emergency stop 25 Error messages 164 Factory defaults 169 FastFacts 14 Fax num...

Page 175: ...ngs static 124 web page 124 Networking cables 27 checking connection 168 fixed address 27 setting IP of computer 29 setting printer address 28 setting subnet mask of computer29 view current settings 3...

Page 176: ...cleaning 95 Run Job key 19 Running multiple jobs 66 single job 64 Safety electrical 12 ink disposal 12 ink handling 12 personal 13 ventilation 13 Screen test 167 Sensors web page 130 Serial number lo...

Page 177: ...127 View Satellite page 129 View System Log web page 128 Vinyl cleaning 40 loading 48 removing 54 Waste ink tray cleaning 84 Web interface numeric units 123 printer name 122 system log level 122 Web p...

Page 178: ...Index 178 P83173A RevA 7 19 10...

Page 179: ...179 P83173A RevA 7 19 10 83 Gerber Road South Windsor CT 06074 9864 USA www gspinc com P83173A Rev A...

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