viii
P83173A RevA
7/19/10
Error History page............................................................................................................................134
Calibration web page ..........................................................................................................................135
X Gantry Adjustment .......................................................................................................................136
Calibrating the location of a printed image (Print Pos Offset Front and Side) ........................137
Calibrating Image Quality ...............................................................................................................139
Update page..........................................................................................................................................144
Loading firmware upgrades............................................................................................................144
Contacts web page...............................................................................................................................147
Chapter 8: Troubleshooting.................................................................................................. 148
Printer issues ........................................................................................................................................149
Printer will not turn on ....................................................................................................................149
Printer is stuck on “Gerber” screen at power-up .........................................................................149
Printer is stuck on “Check the Shelf” screen.................................................................................149
Printer is stuck on “Warming” screen ...........................................................................................149
Job will not print ...............................................................................................................................149
Winder does not roll up the material .............................................................................................150
Material jams when printing ...........................................................................................................150
Quality of printed output ...................................................................................................................152
Missing nozzles.................................................................................................................................152
Banding in the flat bed prints..........................................................................................................152
Banding in roll-to-roll prints ...........................................................................................................153
Missing or angled nozzles ...............................................................................................................153
The print is blurred...........................................................................................................................155
Smearing or fading in the print.......................................................................................................155
Color balance is different between software and print ...............................................................156
Small text quality is poor .................................................................................................................156
The ink forms small puddles on the print .....................................................................................156
Image easily scratches off the material ..........................................................................................156
Print is not cured...............................................................................................................................157
First few inches (50-100cm) of the job is not curing .....................................................................157
Job data errors ......................................................................................................................................158
Data errors, interruptions, and pauses during printing ..............................................................158
Job Status & Common Printer Messages ..........................................................................................159
Error Messages .....................................................................................................................................162
Running the control panel screen test...............................................................................................165
Checking network connections..........................................................................................................165
Pausing a job due to data starvation .................................................................................................166
Restoring Factory Default Settings ....................................................................................................166
Printer Menu Tree – Rev A Version .................................................................................... 168
APPENDIX ................................................................................................................................. 169
Yearly Maintenance Requirements ...................................................................................................169
General site requirements...................................................................................................................170
Size and weight .................................................................................................................................170
Ambient conditions ..........................................................................................................................170
Power requirements .........................................................................................................................171
Printer orientation.............................................................................................................................172
Locating the serial number..............................................................................................................172
Computer and software requirements...........................................................................................172
Index .......................................................................................................................................... 174
