GE M
EDICAL
S
YSTEMS
PROPRIETARY
TO
GE
D
IRECTION
2294854-100, R
EVISION
3
LOGIQ™ 9 P
ROPRIETARY
M
ANUAL
Chapter 7 Diagnostics/Troubleshooting
7-3
7-3-3
Collect a Trouble Image with Logs
If the system should malfunction, press the Alt-D keys simultaneously. This will collect a screen capture
of the image monitor, system presets and the following logs:
-
Keyboard Shadow Log
-
Error Logs
-
Crash Log
-
Power Supply
-
Temperature
NOTE:
Power Supply and Temperature logs are not currently being updated by the LOGIQ™ 9.
This Alt-D function is available at all times.
When Alt-D is pressed, a menu box appears that allows for:
-
A place to enter a description of the problem
-
A choice to store to a pre-formatted MOD (H: drive), CD-RW or to the
Export
directory D: drive
(for remote viewing through InSite).
NOTE:
You
MUST
select H: or CD-RW as the destination device if it is to be different than the default
Export directory on the hard drive. Choose the H: drive which is the MOD or the CD-RW.
The subsequent file is compressed and time stamped. The screen capture is a bitmap which eliminates
the possibility of artifacts from compression.
Figure 7-1 ALT-D Dialog Box
