GE M
EDICAL
S
YSTEMS
PROPRIETARY TO GE
D
IRECTION
2294854-100, R
EVISION
3
LOGIQ™ 9 P
ROPRIETARY
M
ANUAL
7-2
Section 7-3 - Gathering Trouble Data
Section 7-3
Gathering Trouble Data
7-3-1
Overview
There may be a time when it would be advantageous to capture trouble images and system data (logs)
for acquisition through remote diagnostics (InSite) or to be sent back to the manufacturer for analysis.
There are different options to acquire this data that would give different results.
7-3-2
Collect Vital System Information
The following information is necessary in order to properly analyze data or images being reported as a
malfunction or being returned to the manufacturer:
-
Product Name = LOGIQ™ 9
From the
Utility>System>About
screen:
Applications Software
-
Software Version
-
Software Part Number
System Base Image Software
-
Base Image Revision
-
Image Part Number
