D
IRECTION
5771498-100, R
EVISION
5
V
ENUE
™ S
ERVICE
M
ANUAL
Chapter 5 - Venue™Components and Function (Theory)
5-31
P R E L I M I N A R Y
Section 5-13
Common Service Desktop
5-13-1
Purpose of this Section
This section describes the Common Service Desktop, as implemented on the Venue™.
5-13-2
Contents in this Section
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
iLinq Interactive Platform Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
Common Service Desktop (CSD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
5-13-3
Introduction
The Service Platform contains a set of software modules that are common to many of GE’s ultrasound
and cardiology systems. This Web-enabled technology provides linkage to e-Services, e-Commerce,
and the iCenter, making GE’s scanners more e-enabled than ever. The Service Platform will increase
service productivity and reduce training and service costs.
5-13-4
iLinq Interactive Platform Features
Many of the services of the Common Service Desktop come from its integration with
iLinq
. The following
sections contain a brief introduction of
iLinq’s
features.
5-13-4-1
Service Desktop
The Service Platform and other Service software use the
iLinq
web server and the Internet Explorer
browser.
5-13-4-2
Request for Service
NOTE:
This feature that allow the customer to contact the GE OnLine Center are available for Warranty and
Contract customers only.
This feature provides basic connectivity between the scanner and the OnLine Center (OLC).
5-13-4-3
Configuration
This feature provides basic connectivity between the scanner and the OnLine Center (OLC).
5-13-4-4
Connect to GE
NOTE:
This feature enables the customer to contact the GE OnLine Center is available for Warranty and
Contract customers only.
Allows the customer to generate a Service or Apps request. Prior to using this feature, a default RFS
User must be configured.
5-13-4-5
Connect Clinical Lifeline
The main application is displayed in the form of HTML pages whenever the browser starts. This is the
entry point for any user to start any
iLinq
application.
Summary of Contents for H45051VN
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