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en-us
Troubleshooting
You can often easily eliminate problems that may occur
on your own. Before calling customer service, take into
account the following information.
9
WARNING
Risk of electric shock!
Improper repairs are dangerous. Only an
authorized servicer may perform repairs and may
replace damaged plug and connections. Remove
the power plug or turn off the circuit breaker or
fuse in the fuse box if the appliance is damaged or
not working. Call Customer Service.
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Power cut
Your appliance can bridge a power cut of a few seconds.
Operation continues.
If the power cut was for a longer period and the
appliance was in operation, a message appears in the
display. Operation is interrupted.
Set the function selector to
0
, then the appliance can be
operated again as usual.
Demo mode
The demo mode is activated if the
°
symbol appears in
the display. The appliance does not heat up.
Briefly disconnect the appliance from the mains (switch
off the domestic fuse or the circuit-breaker in the fuse
box). Then deactivate the demo mode within 3 minutes in
the factory setting (see section entitled ‘Factory setting’).
Disruption
Possible cause
Solution
Appliance not working, no display
Plug not inserted
Connect the appliance to the electricity
mains
Power failure
Check whether other kitchen appliances
are working
Fuse defective
Check in the fuse box whether the fuse
for the appliance is in working order
Operating error
Switch off the fuse for the appliance in
the fuse box and switch it on again after
about 10 seconds
Appliance cannot be started
Appliance door is not quite closed
Close appliance door
Appliance is not working, display is
not responding.
0
appears in the
display.
Child lock activated
Deactivate child lock (see section enti-
tled ‘Child lock’)
Appliance switches off automati-
cally
Safety deactivation: the appliance
has not been operated for longer
than 12 hours
Confirm the message with
™
, switch off
the appliance and set it again.
Appliance does not heat up,
°
appears in the display
Appliance is in the demo mode
Deactivate demo mode in the basic set-
tings
Error message "Exxx"
If an error message appears, turn the
program selection to
0
; if the display
goes off, it was a one-time problem. If the
problem occurs repeatedly or if the dis-
play stops, please contact after-sales
service and inform them of the error
code.