Chapter 11 System Management
11.2 Functions in the Action Area for System
ETERNUS Web GUI User’s Guide
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P2X0-1090-02ENZ0
3
Click the [OK] button.
→
Setting of the remote support starts.
4
Click the [Done] button to return to the [Remote Support] screen.
End of procedure
In the following cases, an error screen appears:
•
When the [Set] button is clicked without setting the required item
(items with "*")
•
When the [Set] button is clicked while invalid values had been
specified
•
When the selected customer information file is not correct
•
When file format of the selected customer information file is not
correct
•
When "MNT" is specified for the "LAN Port used for Remote
Support" and when the IP Address of the Proxy server/SMTP
server/POP server/HTTP server is the same as the broadcast
address of the MNT port
•
When "RMT" is specified for the "LAN Port used for Remote
Support" and the IP Address of the Proxy server/SMTP server/
POP server/HTTP server is the same as the broadcast address of
the RMT port
•
When the IP address of the Proxy server/SMTP server/POP
server/HTTP server is the same as the local host address
•
When the IP address of the Proxy server/SMTP server/POP
server/HTTP server is other than Class (A, B, C)
After completing the setting, the REMCS center sends the setting
confirmation result to the "Administrator E-Mail Address" or the "E-
Mail address result notification". Make sure to confirm the setting
results.
