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FujiFilm Apeos C325 dw, Reference Manual

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12   Troubleshooting

Wireless Problems

Wi-Fi Direct Problems

Problem

Action

Cannot set up wireless 
connection.

Check to ensure that [Wi-Fi] is enabled.

Refer

For details, refer to "[Wi-Fi Settings]" (P.127).

The firewall on your computer may be blocking communication 
with your machine. Disable the firewall on your computer.

Unable to set up wireless 
connection with WPS.

Make sure that the security settings of the access point or 
wireless router is WPA or WPA2. WEP is not supported on WPS.

Make sure that the access from the MAC address of the machine 
is not restricted on your access point or wireless router.

Refer

For details on the operations of your access point or wireless router, 
see the manual supplied with the access point or wireless router.

Unable to set up wireless 
connection with WPS (push 
button method).

Press the WPS button on the access point or wireless router 
within 2 minutes after starting the WPS operation on the 
machine.

Refer

For details about the access point or wireless router, see the manual 
supplied with the access point or wireless router.

Unable to set up wireless 
connection with WPS (PIN 
code method).

Make sure that you have entered the correct PIN on the access 
point or wireless router.

Refer

For details about how to enter the PIN code, see the manual 
supplied with the access point or wireless router.

The network mode of the 
machine cannot be set to an 
Ad-hoc mode.

Check to ensure that [Wi-Fi Direct] is disabled.

Refer

For details on settings, refer to "[Wi-Fi Direct]" (P.128).

Problem

Action

The mobile device cannot 
discover the machine.

The machine may be connected to another mobile device via Wi-
Fi Direct. Disconnect the machine and the mobile device.

Refer

For details, refer to "Disconnecting the Mobile Device From the Wi-
Fi Direct Network" (P.110).

Unable to connect the mobile 
device with the machine.

When connecting to the machine using the Wi-Fi Direct feature of 
an Android device, set the machine's [Group Role] to [Group 
Owner].

Refer

For details on settings, refer to "[Wi-Fi Direct]" (P.128).

Summary of Contents for Apeos C325 dw

Page 1: ...August 2021 GM1054E2 2 Edition1 FUJIFILM Business Innovation Corp Apeos C325 z Apeos C325 dw Reference Guide...

Page 2: ...inted with permission from Microsoft Corporation FUJIFILM and FUJIFILM logo are registered trademarks or trademarks of FUJIFILM Corporation Apeos is a registered trademark or a trademark of FUJIFILM B...

Page 3: ...Line 30 Setting Initial Fax Settings 30 3 Using Your Machine 32 3 1 Using the Operator Panel 32 About the Home Screen 32 Basic Operations on the Touch Panel 35 Customizing the Home Screen 35 Changing...

Page 4: ...s Copy ID Card Features 74 6 Scanning 76 6 1 Overview 76 6 2 Scanning Using the Operator Panel of the Machine 76 Storing Scanned Data to a Computer 76 Sending Scanned Data by E mail 83 Storing Scanned...

Page 5: ...y 118 Fax Pending List 118 Stored Document List 118 Supplies Status Report 118 9 6 Trays 118 Bypass 118 Tray 1 119 Tray 2 119 9 7 Supplies 120 9 8 Billing Meters 120 9 9 General 120 Date Time 121 Disp...

Page 6: ...143 Toner Cartridge 143 Adjust Altitude 143 Delete Job History 143 9 14 Advanced Settings 143 PS Settings 144 PCL Settings 144 PDF Settings 145 USB Port Settings 146 Copy Settings 147 Scan Settings 1...

Page 7: ...Paper Size 200 11 4 Adjusting Image Position Image Position 201 Printing a Chart 201 Adjusting Lead Side Registration 203 Adjusting Perpendicularity 204 11 5 Adjusting Color Registration Adjust Color...

Page 8: ...ons Copy Function 238 Print Function 239 Scan Function 240 Fax Function 240 Automatic Document Feeder 240 14 2 About Supplies 241 Life of Consumables 241 14 3 Updating the Machine s Firmware 242 14 4...

Page 9: ...nfiguration being used This manual uses the following symbols Orientation of documents or paper is described in this manual as follows LEF Orientation Loading documents or paper in portrait orientatio...

Page 10: ...ary depending on the function For details contact our local representative Items appearing on the touch panel display will vary depending on authentication status and installed options The fax feature...

Page 11: ...can be used with models with the FAX feature Internal View 1 USB Port 5 Kensington Security Slot 2 Ethernet Port 6 Power Supply Cord Socket 3 TEL Port 7 Fusing Unit 4 LINE Port 8 Rear Cover 1 Drum Car...

Page 12: ...tton Display the Home screen 3 NFC Touch Area Hold the mobile device over the machine to start communication between it and the machine through the NFC feature 4 Status LED Blinks in green when the ma...

Page 13: ...s Caution high temperature Disassembly prohibited Follow instructions Do not throw into open flame Do not touch the light sensitive part of drum cartridge Do not throw drum cartridge into open flame D...

Page 14: ...er Do not use OHP film Do not use the back side of paper printed on by another machine Paper Document Envelope Load paper with the side you want to print on facing up Maximum load Load paper Paper jam...

Page 15: ...e machine will be displayed 1 Specify the language then tap OK 2 Tap Next 3 Follow the on screen instructions to specify an Internet Services administrator password and network Note Use the character...

Page 16: ...the Power Supply Power Saver button 2 Tap Power Off on the touch panel display 2 2 Connecting the Machine to a Computer The machine can connect with wired network USB and wireless network connections...

Page 17: ...cable into the machine s Ethernet port 7 Connect a hub or other network device to the other network cable port 8 Set the IP address for the machine Refer For details on how to configure IP addresses r...

Page 18: ...ttings 1 At the Home screen tap Device 2 Tap Network Settings Network 3 If Ethernet is selected select Wi Fi Settings then tap OK If Wi Fi Settings is selected proceed to wireless network connections...

Page 19: ...er These methods are available only when the access point or wireless router supports WPS Refer For details about the WPS operation on the access point or wireless router see the manual supplied with...

Page 20: ...ing your access point or wireless router from the list or by specifying the SSID Note You need the SSID and the WEP key or passphrase of the access point or wireless router For details see the manual...

Page 21: ...is enabled Ad hoc cannot be used 7 Tap 8 Specify the encryption type 9 Tap 10 Enter the WEP key or passphrase as needed and tap OK Connecting Using Quick Setup Windows Using Printer Software Quick Se...

Page 22: ...ting to a Wireless Network P 20 and for details on how to install software refer to Installing with Custom Installation P 27 Refer For details on connecting and installing software using Quick Setup r...

Page 23: ...fer to Internet Services Help Setting the IP Address From the Operator Panel 1 At the Home screen tap Device 2 Tap Network Settings 3 Tap Ethernet if the machine is connected by a wired network connec...

Page 24: ...double click on Launcher exe in the generated folder 2 Click on Support Tools 3 Click on IP Address Settings 4 Follow the on screen instructions to configure the settings Checking the IP Address You c...

Page 25: ...You can use the Printer Software available for download from the official company website to configure the following features 1 Quick Setup You can install the basic software bundle used with the mac...

Page 26: ...nstalling drivers on multiple computers with the same settings Note The setup disk cannot be used with a computer that runs an OS which differs from that of the computer that created the disk Create s...

Page 27: ...tract Printer Software after downloading to the computer and double click on Launcher exe in the generated folder 2 Click on Driver or Software If Software is selected proceed to step 5 3 Select I acc...

Page 28: ...he machine appears in Printers then registration is complete If the machine is not displayed add the machine following step 5 and the steps that follow 5 Click on 6 In the Kind column select the name...

Page 29: ...your computer and the machine are established properly 3 From the Apple menu open System Preferences and click on Printers Scanners 4 Click on 5 From Name select the name for the machine displayed as...

Page 30: ...Connect one telephone line to the LINE port on the rear of the machine and connect the other end to the public line 2 Connect one telephone line to the TEL port on the rear of the machine and connect...

Page 31: ...1 At the Home screen tap Device 2 Tap General Fax Settings Fax Line Settings Transmission Receive Mode 1 At the Home screen tap Device 2 Tap General Fax Settings Incoming Fax Settings Receive Mode Di...

Page 32: ...creen press the Home button You can customize the Home screen according to your purpose of use Refer To customize the Home screen refer to Customizing the Home Screen P 35 1 Apps Tap in the upper part...

Page 33: ...es on Devices WSD Refer Storing to a Computer Connected to the Network Scan to WSD P 82 Scan to PC Save scanned data directly to a computer Refer Storing to a Computer Connected by USB Scan to PC Wind...

Page 34: ...contact information Refer Using the Address Book P 156 Jobs You can check the job status or cancel active jobs Also you can print the print jobs stored in the machine or the faxes received in the secu...

Page 35: ...d network status Refer Network Settings P 126 Wi Fi Direct P 128 Basic Operations on the Touch Panel Selecting Apps Menus Tap the app or menu Scrolling the Screen Scroll the screen upward or downward...

Page 36: ...es for instance in the PIN List you can easily execute their functions without having to define the settings with each use Moving Apps 1 On the Home screen press and hold an app 2 Drag the app to the...

Page 37: ...37 3 1 Using the Operator Panel 3 Press the Home button Adding Apps to the Home Screen 1 On the Home screen press and hold an app 2 Scroll the Home screen and tap the tile...

Page 38: ...tap in the upper left part of the screen 3 Press the Home button Registering App Settings in the PIN List Frequently used App settings can be registered in the PIN List Registering Settings This desc...

Page 39: ...tered in the PIN List Deleting Registered Settings 1 At the Home screen tap 2 Tap for the settings you want to delete 3 Tap Delete 4 Tap Yes Changing App Defaults You can change the app default values...

Page 40: ...t the relevant settings screen 1 At the Home screen tap Copy 2 Tap Reset Changing Language Settings You can select the language used on the machine 1 At the Home screen tap Device 2 Tap Language 3 Sel...

Page 41: ...ictions are marked with Passcode entry is necessary in order to operate restricted features Restricting Usage of Functions on Each User When the User Authentication feature is enabled you can give use...

Page 42: ...o jobs have been executed and no print data has been received until it is time for the machine to enter Power Saver Mode Note The machine will not enter Power Saver Mode while an error message is disp...

Page 43: ...alue 5 Tap OK 3 3 Checking Jobs At the machine s Jobs screen you can check on job status or cancel queued jobs etc You can also print or delete jobs saved in the machine Note Check job status with a r...

Page 44: ...g Mode Enter a four digit passcode to print faxes received using the secure receiving mode Refer For details refer to Printing Received Faxes P 102 3 4 Print Media Guidelines Note For details on paper...

Page 45: ...ached Windowed envelopes Envelopes with protrusions or clasps Paper with special surface coatings Paper with surfaces that are rough fibrous or otherwise not smooth Paper with inks that deteriorate wh...

Page 46: ...procedure described above several times then align the four corners of the paper stack Loading Paper in Tray 1 Tray 2 250 Sheet Feeder Optional Important Do not add paper of a different size or type t...

Page 47: ...ior end of the tray Important Do not load paper in amounts exceeding the fill line marked MAX Doing so could cause a paper jam or malfunction Note Misalignment between the paper and paper guide could...

Page 48: ...per from the Bypass Tray while printing or copying from it Doing so could cause a paper jam Note If the paper jams load paper one sheet at a time 1 Open the Bypass Tray Note Pull out the Extension Tra...

Page 49: ...he paper guides according to the paper size When you load custom size paper adjust the paper guides according to the paper size 4 When the paper settings screen appears on the operator panel tap Paper...

Page 50: ...nter select this machine and click on Preferences 9 Under the Paper Output tab click on for Paper then select Select By Tray Bypass Tray 10 Click on for Paper then specify the same paper size and type...

Page 51: ...per size to be loaded then tap 6 Tap Paper Type 7 Select the paper type to be loaded then tap 8 Tap OK 9 Load paper into the Bypass Tray 10 When the paper settings screen appears on the operator panel...

Page 52: ...s firmly to flatten them before loading as shown in the illustration If the envelopes do not feed correctly curl the envelope edges as shown in the illustration For curl width 2 or 3 mm 0 08 or 0 12 i...

Page 53: ...narch Envelope DL Envelope C5 Envelope Place the side on which you want to copy or print facing up close the flap and load so that the flap faces toward the left side of the machine DL Envelope Open t...

Page 54: ...t Feeder could cause paper jams Documents that can be loaded on the document feeder One sheet document Multiple sheet document Documents that can be loaded on the Document glass One sheet document Boo...

Page 55: ...Adjust the document guides according to the document size that you want to load Note Open the Output Extension Tray to prevent documents from falling off Loading a Document on the Document Glass CAUT...

Page 56: ...56 3 Using Your Machine 1 Open the document glass cover 2 Place a document facing down on the document glass and align it to the top left corner of the document glass 3 Close the document glass cover...

Page 57: ...rom Select Printer select this machine and click on Preferences 4 Change the settings as needed then click on OK 5 Click on Print For Mac Note When using the AirPrint feature with a USB connection log...

Page 58: ...icon in the Windows task bar 2 Select the document to cancel and press the Delete key Note If the document to be canceled is not displayed in the window cancel printing from the operator panel Print...

Page 59: ...int Windows Temporarily store the document to be printed in the machine and begin printing from the operator panel Convenient features include Secure Print which enables you to assign passcode to docu...

Page 60: ...rint Passcode then click on OK 6 Change other settings as needed and click on OK 7 Click on Print Refer For details about a print driver feature see the print driver help Printing Secure Print Jobs 1...

Page 61: ...nts to delete and tap 5 Tap Delete 6 Tap Yes Sample Set When printing multiple copies of a job the Sample Set feature enables you to store the print data in the machine print one initial copy of the j...

Page 62: ...settings as needed and click on OK 7 Click on Print Note Only one copy will be printed and the document will be stored in the machine Refer For details about a print driver feature see the print drive...

Page 63: ...s 4 5 Printing a File in a USB Flash Drive You can print files stored in a USB flash drive without using a computer Note In the following file formats you can print directly from a USB flash drive PDF...

Page 64: ...the selected file For image printing JPEG you can display previews of some file types in the file selection screen 4 Scroll the screen to change print settings as needed Refer For details on document...

Page 65: ...int Feature 1 Insert a USB flash drive into the front USB port of the machine 2 Tap PDF TIFF Print Note You can also display it by tapping USB at the Home screen 3 Select a file to print and tap OK 4...

Page 66: ...r of pages to be imposed on one side of print media PDF Password Enter the password to open the secured PDF Image Type Select the print image quality Collation When printing multiple pages multiple ti...

Page 67: ...cify whether to print on both sides of the paper For two sided printing specify whether the printouts are bound at the long edge or short edge Image Type Select the print image quality Collation When...

Page 68: ...or paper type to be used from Paper Size and Paper Type then click on Next 8 Select the tray to be loaded with the envelopes used from Paper Tray then click on Finish 9 Configure the other print sett...

Page 69: ...efer For details on copy settings refer to Various Copy Features P 70 4 Tap Start Making Copies From the Document Glass CAUTION When copying booklets or other thick documents do not press down forcefu...

Page 70: ...gs as needed Refer For details on copy settings refer to Various Copy Features P 70 4 Tap Start Various Copy Features 1 At the Home screen tap Copy 2 Scroll the screen to change copy settings as neede...

Page 71: ...document size to be copied Note Select Auto and the machine will automatically detect and configure for the document size Original Type Select the document type You can make a copy with image quality...

Page 72: ...copy two ID cards at one time 1 At the Home screen tap Copy ID Card Front Back ID card ID card orientation Copy output When copying only one ID card When copying two ID cards at the same time Front I...

Page 73: ...th the side to be copied facing down on the document glass Note Load ID cards in the position shown in the illustration that appears when you tap Card Placement 5 Close the document glass cover 6 Tap...

Page 74: ...wing describes how to position an ID card Quantity Tap plus or minus or tap the numeric keys to specify the number of copies Output Color Specify whether to copy in color or black and white Lighten Da...

Page 75: ...ify the sharpness level to make the image sharper or softer Saturation Specify the vividness of color Background Suppression Specify whether to suppress the background color of the document the color...

Page 76: ...tall the Software refer to Installing Software for Windows P 25 The scanned data will be stored in the Picture folder You can change the data storage destination with Print Scan Hub Operate From the M...

Page 77: ...Start Note When the following document related message is displayed follow the instructions shown on the screen to complete loading the document Configuring the Settings for the Scan to PC Feature 1...

Page 78: ...or softer Contrast Specify image contrast Background Suppression Specify whether to suppress the background color of the document the color of the paper or background when scanning Original Size Sele...

Page 79: ...Data to an FTP server 1 Load a document Refer For details on how to load documents refer to Loading a Document P 54 2 At the Home screen tap Scan to Network 3 Tap Destination 4 Tap the destination of...

Page 80: ...egister the destination in the Address Book using Scan Fax phonebook tool For details refer to Scan Fax phonebook tool Help Storing Scanned Data 1 Load a document Refer For details on how to load docu...

Page 81: ...names are duplicates a hyphen and consecutive four digit number 0001 9999 are added after the file name The following characters cannot be used for the file name even though they are displayed on the...

Page 82: ...on Doc Glass Specifies whether to show a confirmation screen regarding the next document after a document has been placed on the document glass and scanned Storing to a Computer Connected to the Netwo...

Page 83: ...documents refer to Loading a Document P 54 2 At the Home screen tap WSD Scan Profile 3 Tap Destination 4 Tap the name of the computer that you want to send the scanned data to 5 Tap Event to select an...

Page 84: ...vers Use DHCP to Assign Address or IPv6 DNS Servers Use DHCPv6 lite to Assign Address When Acquiring the DNS Server Address Manually Depending on the network environment you are using deselect the che...

Page 85: ...ings and click on OK Refer For details on how to configure settings refer to Internet Services Help 7 Click on Restart Now 8 Once the machine completes restart click on Refresh 9 Click on Protocols SM...

Page 86: ...needed Refer For details on settings refer to Configuring the Settings for the Scan to Email Feature P 86 5 Tap Start Note When the following document related message is displayed follow the instruct...

Page 87: ...reen keyboard File Format Select the file format to be used when saving scanned data Note You can set passwords for encryption when saving to PDF Preview Specify whether to display the preview of the...

Page 88: ...firmation screen regarding the next document after a document has been placed on the document glass and scanned Storing Scanned Data to USB Memory The Scan to USB feature allows you to store scanned d...

Page 89: ...ions shown on the screen Once the message is displayed if a specific interval elapses with no operations performed the document will be sent automatically and the display will return to the scanner tr...

Page 90: ...are duplicates a hyphen and consecutive four digit number 0001 9999 are added after the file name The following characters cannot be used for the file name even though they are displayed on the screen...

Page 91: ...ase Specify whether to remove the shadows on the top and bottom the left and right or the middle when scanning a thick document or a booklet Next Orig on Doc Glass Specifies whether to show a confirma...

Page 92: ...o Various ID Card Scanning Features P 93 5 Open the document glass cover 6 Load ID cards with the side to be scanned facing down on the document glass Note Load ID cards in the position shown in the i...

Page 93: ...ify the file name when saving scanned data File names can be specified up to 50 characters in the following format img_YYMMDDHHMMSS extension Note YYMMDDHHMMSS includes two digits each to indicate the...

Page 94: ...scanned data is stored 6 4 Scanning From a Computer Important When you scan a document from your computer pay close attention when you move away from the machine to operate your computer with the docu...

Page 95: ...oad documents refer to Loading a Document P 54 2 Click on Start FUJIFILM Print Scan Hub Print Scan Hub on the computer 3 Select Device List from the machine 4 Click on Scan 5 Specify with Scan Setting...

Page 96: ...file feature 1 At the Home screen tap Device 2 Tap Network Settings Protocol 3 Check to ensure that WSD Scan Profile is set to Enable Setting the Computer 1 Click on the Start button then Settings 2 C...

Page 97: ...Software for Windows P 25 1 Load a document Refer For details on how to load documents refer to Loading a Document P 54 2 On your computer start Windows FAX and Scan 3 Click on New Scan 4 When the sca...

Page 98: ...machine and a Mac are connected via USB select the checkbox for AirPrint USB Connection For details refer to Internet Services Help 1 Load a document Refer For details on how to load documents refer...

Page 99: ...ote Tap to display the most recently dialed fax number You can also specify a fax number using the Address Book or LDAP server For details refer to Using the Address Book P 156 4 Scroll the screen to...

Page 100: ...you cannot use the automatic redial function Receiving a Fax Note When a faxes are received during copying or printing or while paper or toner have run out the incoming faxes will be temporarily save...

Page 101: ...ture it is necessary to set Remote Receive to On and to register a two digit code on the displayed screen For details refer to Remote Receive P 125 Set the dialing system of your external telephone to...

Page 102: ...ttings 1 At the Home screen tap Device 2 Tap Security Settings Admin Authentication 3 Tap On 4 Specify a four digit Admin Authentication passcode and tap OK 5 Enter the specified passcode again and ta...

Page 103: ...ne to receive faxes stored in a remote machine according to the desired timing 1 At the Home screen tap Fax 2 Enter the recipient fax number and tap OK 3 Tap Polling Receive 4 Tap On 5 Tap Start Vario...

Page 104: ...er to display the preview of the scanned data before sending Lighten Darken Specify the density to make the outgoing fax darker or lighter 2 Sided Scanning Specify whether one side or both sides of a...

Page 105: ...you print the document This feature is called Direct Fax Note Only black and white faxes can be sent using Direct Fax The names of the dialog boxes and the buttons may be different from those given in...

Page 106: ...r fax driver 9 Click on Start Sending For Mac You can send faxes from a computer using the AirPrint feature Note When sending fax with a Mac log in to Internet Services as the Administrator and click...

Page 107: ...he machine and from Use select AirPrint 4 Click on Add 5 Open the file that you want to fax 6 From the File menu select Print Note The names of the dialog boxes and the buttons may be different from t...

Page 108: ...Fi Direct Connect the machine and the mobile device directly without using an access point or wireless router Via Wireless Network Setting Up the Machine 1 Make sure that the machine is connected to t...

Page 109: ...ine Note You can also use Internet Services to configure the settings For details refer to Internet Services Help Wi Fi Direct cannot be used in an IPv6 or Ad hoc environment 1 At the Home screen tap...

Page 110: ...he wireless LAN function of the mobile device 2 Select the SSID of the machine 3 Enter the passphrase Disconnecting the Mobile Device From the Wi Fi Direct Network 1 At the Home screen tap Device 2 Ta...

Page 111: ...touch area You can download it from the App Store or Google Play 8 3 Using Other Print Services AirPrint AirPrint is a printing service offered by Apple Inc Without installing the print drivers or sp...

Page 112: ...er part of the screen 5 Click on Mobile Printing AirPrint 6 Select the checkbox for Enable Note When connected via USB select the USB Connection check box for AirPrint 7 Click on OK 8 Click on Restart...

Page 113: ...n using this feature with Print Accounting enabled it is necessary to enable Unauthenticated User Print For details refer to Unauthenticated User Print P 138 Setting Up Mopria Print Service on the Mac...

Page 114: ...114 8 Operation from Smartphones or Tablets Printing With Mopria Print Service Refer For details see https mopria org...

Page 115: ...screen tap Device 2 Scroll the screen to change machine settings as needed Language You can select the language used on the machine About You can check the information such as the machine s model nam...

Page 116: ...1 the Bypass Tray and Tray 2 250 Sheet Feeder optional Supplies You can check the status of consumables Billing Meters You can check the total number of pages printed up to now General You can config...

Page 117: ...ts a sample of the available PDF fonts Job History Print a history of the print copy scan or fax jobs that have been executed with the machine This list contains the latest 20 jobs Error History Print...

Page 118: ...P 118 Tray 1 P 119 Tray 2 P 119 Refer For sizes and types of print media that can be used refer to Feed Performance for Each Tray P 44 Bypass Specify the size and type of paper loaded in the Bypass T...

Page 119: ...Specify whether to display a screen for specifying the paper size and paper type when paper is loaded in Tray 1 Tray Priority Specify an order of priority in which the paper trays are to be used If tw...

Page 120: ...ter 1 Displays the total number of color printouts Meter 2 Displays the total number of monochrome printouts Meter 3 Always shows 0 on your printer Meter 4 Displays the total number of color and monoc...

Page 121: ...power saver mode Refer For details on power saving features refer to Power Saver Mode P 42 Timers Configure the timer settings Auto Clear Select the amount of time until the machine returns to the Hom...

Page 122: ...reen P 32 Fax Settings Specify the settings for the fax function Fax Number Enter a fax number for the machine The fax number is printed on the fax header Country Region Select the country where the m...

Page 123: ...ne or by operating the touch panel display Once the ring tone sounds the fax can be received by picking up the external handset and entering the remote receive code or by tapping Receive on the touch...

Page 124: ...pattern configure the fax setup to monitor for that specific ring pattern Ring Tone Volume Specify ring tone volume This setting is enabled when Receive Mode is TEL FAX Mode and the ring tone sounds...

Page 125: ...be available depending on the size of the received faxes or settings of the trays etc Remote Receive Specify whether to allow faxes to be received by operating an external telephone connected to the m...

Page 126: ...mber for the recipient on the screen of the operator panel when manually sending a fax Fax Reports Configure the settings for fax reports Fax Activity Specify whether to automatically print the transm...

Page 127: ...reless network settings either select the wireless network access point from the screen display or tap Enter SSID or WPS Enter SSID Enter the name to identify the wireless LAN access point Infrastruct...

Page 128: ...rming this setting and restarting the machine all the wireless network settings are reset to their factory settings Wi Fi Direct Note This setting can be used when Wi Fi is selected in Network Wi Fi D...

Page 129: ...obile device the specified name will be displayed here Passphrase Displays the passphrase Enter the passphrase displayed here when you connect to the Wi Fi Direct network from your mobile device Reset...

Page 130: ...4 Filter Specifies whether to restrict devices that can communicate with the machine Range of IPv4 address to allow communication with the machine can be set in Internet Services Note This feature doe...

Page 131: ...eless LAN Wi Fi settings stored in memory After performing this setting and restarting the machine all the Ethernet and wireless network settings are reset to their factory settings Delete All Certifi...

Page 132: ...nt size to be copied Original Type Select the default document type Collation Configure the default setting to specify whether to produce output page by page or grouped by batch when copying multiple...

Page 133: ...chine first receives the connection G3ID and transmits the fax only if the authentication numbers match Scan Settings Configure the default settings for the scan function File Name Specify how to name...

Page 134: ...ften to soften its appearance Contrast Specify the default difference between the light and the dark Select More to increase contrast and Less to decrease contrast Background Suppression Specify wheth...

Page 135: ...xt Mode and JPEG files with Photos Standard Quality Mode Photos Standard Quality Settings optimized for photos standard Photos High Quality Settings optimized for photos high quality Text Settings opt...

Page 136: ...arked with Passcode entry is necessary in order to operate restricted features Refer For details refer to Limiting Access to Features P 40 Change Passcode Change the passcode to be used Note This sett...

Page 137: ...ct Black White Only and access to color printing is disabled Show When Inserted Specify whether the USB screen is displayed when a USB memory is inserted Scan from PC Specify whether to enable access...

Page 138: ...nting Restrictions on Each Registered User P 166 Unauthenticated User Print Enable Print Accounting and jobs for which account information user name and password is missing cannot be printed Enable th...

Page 139: ...ts Specify whether to display the destination confirmation screen when sending e mail or faxes Note Set On and the destinations available for specification will be limited to those in the Address Book...

Page 140: ...Fusing Unit P 141 Adjust Image Quality P 141 Clean Developer Transfer Unit P 142 Toner Refresh P 142 Bypass Tray Feed Method P 142 Initialize NVM P 142 Initialize Print Meter P 142 Clear Stored Jobs...

Page 141: ...Configure image quality and color correction settings Adjust Color Registration If color registration is misaligned in print output adjust color registration color registration misalignment either aut...

Page 142: ...bel or coated paper in the Bypass Tray Initialize NVM Initialize memory NVM After performing this setting and restarting the machine all the machine settings are reset to their factory default values...

Page 143: ...unction In Non Genuine Toner Mode the End of Drum Life P 148 settings will be ignored Also toner and drum cartridge remaining content levels will not be displayed Adjust Altitude If the machine is ins...

Page 144: ...ility job The change becomes effective after the printer is restarted Paper Trays Specifies the way to select the tray for PostScript language compatibility mode The change becomes effective after the...

Page 145: ...ays override values selected from the operator panel Image Enhance Specify whether to enable the image enhance feature Enabling this feature makes the boundary line between black and white smoother to...

Page 146: ...r to produce output page by page or grouped by batch when printing multiple pages multiple times Output Size Specify the print paper size Layout Specify a print layout PDF Default Color Select the col...

Page 147: ...l TIFF Format Select the TIFF file format Quality File Size Select the image compression level Output Settings Configure the settings for printing from the machine Print ID Specify whether to print th...

Page 148: ...ng may occur Paper jams may occur when using paper sizes A5 B6 or smaller Paper may remain inside the machine after printing Paper jams may occur when using paper sizes smaller than A5 for two sided p...

Page 149: ...ed with a new one When the Replace Drum Cartridge now message appears printing is not possible until the drum cartridge is replaced with a new one Job History Specify whether to print a Job History re...

Page 150: ...in as the administrator refer to Logging in P 151 2 Displayed only when User Authentication is enabled 3 Displayed when the Print Accounting feature is enabled Menu name Features Home You can check th...

Page 151: ...button on the operator panel and tap Device About Logging in 1 Start Internet Services 2 Click on Log In in the upper right part of the screen 3 Enter User Name and Password then click on Log In Note...

Page 152: ...g the Status of the Machine Jobs Consumables Note This feature is available only when the machine is connected to a network You can check whether the machine has generated an error and job status By s...

Page 153: ...s will start and you can check the status of consumables Notification of Printing Completion Error Note This feature is available when the machine is connected to Wi Fi or Ethernet When printing is co...

Page 154: ...JPEG PNG PDF formats Refer For details on how to scan using Print Scan Hub refer to Scanning With the Print Scan Hub P 94 Address Book Editor Windows The Address Book Editor software provides the foll...

Page 155: ...on Server 2 Enter each item and click on OK Addresses will be registered in Scan Fax phonebook tool 3 Click on The registered destination is saved in the machine Refer For details on how to use Scan F...

Page 156: ...r contacts and groups in the address book Contact Fax numbers e mail addresses and server addresses can be registered Both a fax number and e mail address can be assigned in one contact Note For serve...

Page 157: ...es entered in the Index Key field 5 Tap Fax Number When not registering a fax number proceed to step 7 6 Enter the fax number and tap OK 7 Tap Email Address When not registering an e mail address proc...

Page 158: ...in the group then tap OK 7 To register a group as a favorite tap Add to Favorites If you do not want to register it proceed to step 10 Note Once you register a contact as a favorite you can easily an...

Page 159: ...ng an Authentication Type 1 Enter IP address of the machine in the web browser and start Internet Services Note To check the machine s IP address press the Home button on the operator panel and tap De...

Page 160: ...formation in Protocols Kerberos Windows ADS For details refer to Internet Services Help 8 Click on Restart Now 9 Once the machine completes restart click on Refresh Setting the LDAP Server Address Not...

Page 161: ...een 5 Click on Protocols LDAP 6 Click on LDAP Servers Directory Services 7 Configure the server settings Refer For details on how to configure settings refer to Internet Services Help 8 Click on OK 9...

Page 162: ...n Protocols LDAP 6 Click on LDAP User Mappings 7 Specify the attribute names used in the LDAP server Note If the attribute names are not customized in the LDAP server leave the settings in this step a...

Page 163: ...4 Using Print Accounting Overview When the Print Accounting feature is enabled only users registered in the machine registered users can print This feature can also restrict each user s printing and c...

Page 164: ...iver Application Specify account information user name and password that is required for authentication when printing from a print driver or an application provided by us This section describes the pr...

Page 165: ...eckboxes for Display Last Entered User Details and Mask User ID as necessary When you use a Windows login name as your user name and normally use the same account 1 Select Always Use Default User Deta...

Page 166: ...ton on the operator panel and tap Device About 2 Click on Log In in the upper right part of the screen 3 Enter the User Name and Password for the administrator and click on Log In Refer For details on...

Page 167: ...ing 5 Select Enable Account Setup in Accounting System 6 From Account Mode select User 7 Specify a user account user name and password When displaying a dialog box to enter a user account every time a...

Page 168: ...ion user name and password of users specified for the print driver or application to the machine and set usages restrictions for printing You must be logged in the Internet Services as an administrato...

Page 169: ...ion Settings on the Print Driver Application Specify account information user name and password that is required for authentication when printing from a print driver or an application This section des...

Page 170: ...reen tap Device 2 Tap Security Settings Print Accounting 3 Tap Print Accounting On OK 4 Turn off the machine and then turn it on again Registering Users and Setting Usage Restriction with Internet Ser...

Page 171: ...n Edit 9 Enter the desired values for Limit under Color Prints 10 Enter the desired values for Limit under Black White Prints 11 Click on OK Permitting Print Jobs Without Account Information When Prin...

Page 172: ...rmitting Printing in Color Black and White 1 At the Home screen tap Device 2 Tap Security Settings 3 Tap Print Accounting 4 Tap Unauthenticated User Print Enable OK 5 Tap Auto Color To Mono Print Off...

Page 173: ...ne registered users need to login to their user account from the operator panel If a registered user uses the machine without logging in the user will be treated as a guest user Restrictions can be ap...

Page 174: ...ation panel and Internet Services are required Enabling the System Administrator Authentication Feature from the Operator Panel 1 At the Home screen tap Device 2 Tap Security Settings Admin Authentica...

Page 175: ...ettings User Authentication 3 Tap On OK 4 When the The Device will restart to enable user authentication Configure settings via Internet Services to carry out user authentication message appears tap O...

Page 176: ...name and password refer to Logging in P 151 4 Click on Permissions in the upper part of the screen 5 Click on Add 6 Specify User Name Password and Retype Password then click on Add 7 Repeat steps 5 6...

Page 177: ...ed data can be encrypted for transmission to prevent data falsification A digital certificate is required to use the machine s encryption feature Note The machine supports the following kinds of digit...

Page 178: ...6 Click on SSL TLS Settings 7 Click on for HTTP SSL TLS Communication to select the checkbox 8 Click on OK 9 Click on Restart Now Generating a Digital Certificate Setting procedure differs for self s...

Page 179: ...on Create Self Signed Certificate 9 Select a digital signature algorithm from Digital Signature Algorithm 10 Select a public key size from Public Key Length 11 Set the certificate s period of validit...

Page 180: ...lick on Security Certificates 7 Make sure that Device Certificates is selected and click on Create 8 Click on Create Certificate Signing Request CSR 9 Specify each item 10 Click on Create 11 Click on...

Page 181: ...address of the machine in the web browser and start Internet Services Note To check the machine s IP address press the Home button on the operator panel and tap Device About 2 Click on Log In in the u...

Page 182: ...Services Note To check the machine s IP address press the Home button on the operator panel and tap Device About 2 Click on Log In in the upper right part of the screen 3 Enter the User Name and Passw...

Page 183: ...ncrypting the LDAP communication Wireless LAN connection with WPA Enterprise Encrypting the HTTP Communication and the IPP Printing When the communication between the web browser and the machine is en...

Page 184: ...refer to Logging in P 151 4 Click on System in the upper part of the screen 5 Click on Security 6 Click on SSL TLS Settings 7 Click on SMTP SSL TLS Communication and select your connection method 8 Cl...

Page 185: ...he upper part of the screen 5 Click on Security 6 Click on SSL TLS Settings 7 Click on for LDAP SSL TLS Communication to select the checkbox 8 Click on OK 9 Click on Restart Now 10 Once the machine co...

Page 186: ...can be used only when Infrastructure is specified for Network Type 7 From Authentication Method select EAP TLS 8 Click Root Certificate and then select the root certificate 9 Click on Client Certific...

Page 187: ...of the screen 5 Click on Connections Wi Fi 6 From Security Settings Encryption Type select WPA2 Enterprise Note This can be used only when Infrastructure is specified for Network Type 7 From Authenti...

Page 188: ...me Toner may catch fire and cause burn injuries or explosion If you have a used waste toner bottle no longer needed contact our local representative for its disposal CAUTION Keep toner cartridge and d...

Page 189: ...off and unplug it Access to a live machine interior may cause electric shock Cleaning Outside the Machine Important Using volatile solvents such as benzine or thinner or spraying with insecticide may...

Page 190: ...hol make sure that no drips come of the cloth When the cloth is heavily soaked with detergent or alcohol squeeze the cloth lightly Using volatile solvents such as benzine or thinner or spraying with i...

Page 191: ...191 11 2 Cleaning the Machine 2 Release the toner cartridge lock 3 Remove all four toner cartridges 4 Release the waste toner container lock 5 Remove the waste toner container...

Page 192: ...7 Insert the cleaning rod into one of the four holes of the tabs on the drum cartridge until it stops and then pull it out Note Insert the cleaning rod with the pad side up 8 Repeat step 7 for the rem...

Page 193: ...ine until you hear a click sound 11 Align the protrusion on the underside of the toner cartridge with the indentation in the machine then press the toner cartridge into the machine until you hear a cl...

Page 194: ...f the Bypass Tray Tray 1 and Tray 2 250 Sheet Feeder optional Cleaning the Bypass Tray Paper Feeder Rollers 1 Turn off the machine Refer For details on how to turn the power supply off refer to Turnin...

Page 195: ...ly 7 Place a finger on the lever and press it downward 8 Wipe the rollers in the machine with a soft dampened cloth Important Do not force the paper feeder rollers to rotate Doing so may damage the ma...

Page 196: ...Supporting the paper tray with both hands pull it out completely 3 Manually rotate the paper feeder rollers while gently wiping them with a soft dampened cloth 4 Manually rotate the rollers in the mac...

Page 197: ...clean output results at all times perform cleaning about once a month Important Do not use chemicals such as benzine or thinner Doing so may damage the paint or coating on plastic parts Use only wate...

Page 198: ...Document Glass Cover 2 Document Glass 3 Narrow Glass Strip 4 Document Presser Note Be careful not to damage the document presser For Apeos C325 dw proceed to step 6 3 Pull on the knob to open the chut...

Page 199: ...hen the exterior gets too much wet the machine may break down or documents may be torn while copying faxing or scanning 1 Pull up on the handle on the lefthand side cover upper cover of the Document F...

Page 200: ...wo sided print is counted as two Checking by Meter There are three meters classified according to color mode 1 At the Home screen tap Device 2 Tap Billing Meters Refer For details on each meter refer...

Page 201: ...he adjustment value to make the correction Printing a Chart 1 Load either of the following paper sizes into the paper tray to be adjusted A4 8 5 11 2 At the Home screen tap Device 3 Tap Maintenance Im...

Page 202: ...ted on the front side and two squares are printed on the back side When Lead Side Registration adjustment is needed When Perpendicularity adjustment is needed Refer For details on Lead Side Registrati...

Page 203: ...n 4 Select the tray to adjust 5 Select the side to adjust front or back 6 Add the value for the amount of misalignment confirmed in step 1 to the current settings value and tap OK Lead Registration If...

Page 204: ...the amount mm of misalignment in the image position Use the following formula to obtain the amount of perpendicularity misalignment with the leading edge of the paper facing upward A representing the...

Page 205: ...it to a rectangle press the minus sign to enter the adjustment value If the parallelogram to be corrected slopes down to the left press the plus sign Ex Front side adjustment screen 7 Print a chart w...

Page 206: ...to Registration 4 Tap Start Color registration will be corrected automatically Adjusting Manually 1 Load either of the following paper sizes into the paper tray A4 8 5 11 2 At the Home screen tap Devi...

Page 207: ...at left and right differ enter each observed value to make the adjustment If the numerical values are the same same degree of misalignment adjustment is not necessary You can enter numerical values be...

Page 208: ...1mm wide appear in copy or print output print a chart to make adjustments There are charts for copying and for printing Note When no change occurs despite adjustment it is necessary to restore the pre...

Page 209: ...darker than the adjacent ones adjust the value upward If the pale lines of each color appear darker than the adjacent ones and the dark lines appear lighter than the adjacent ones adjust the value dow...

Page 210: ...egularly patterned streaks vertical lines of dark and light shading appear on copy or print output When striping occurs throughout perform common correction When striping occurs in a specific 10 8 mm...

Page 211: ...ripes 2 At the Home screen tap Device 3 Tap Maintenance Adjust Image Quality AdjPrintHdDensity Stripes 4 Tap Print Chart 5 Tap Start A chart will be printed 6 10 8 mm width chip Check the printed char...

Page 212: ...Tap Chip Common Correction 4 Select the color requiring adjustment 5 Specify the calibration value and tap to return to the previous screen To make odd numbered lines darker and even numbered lines pa...

Page 213: ...uality AdjPrintHdDensity Stripes 3 Tap Individual Chip Correction 4 Tap Color 5 Select the color requiring adjustment and tap to return to the previous screen 6 Tap Chip No 7 Specify the value for the...

Page 214: ...To increase density enter a positive value To decrease density enter a negative value 9 Tap Start 10 Tap Close 11 Print a chart to check the adjustment results as needed Refer For details refer to Pri...

Page 215: ...hine Problems Problem Action Menu settings changed from the operator panel have no effect Settings in the software the print driver or the printer utilities have precedence over the settings made on t...

Page 216: ...check box for using the print driver in offline mode in the printer menu Printing does not start in spite of the instruction Is the Ethernet cable or USB cable disconnected Is the machine connected to...

Page 217: ...er Optional P 46 Are the paper guides aligned properly Load the paper properly and then align the paper guides with the paper so that the paper guides contact the paper lightly Refer For details refer...

Page 218: ...ing the Document Feeder Rollers P 199 Is the loaded document paper compatible with the machine s settings Switch the document media to a type that is compatible with the machine s specifications Refer...

Page 219: ...e toner cartridge with a new one Black spots appear in printouts The drum cartridge has deteriorated or been damaged Replace the drum cartridge with a new one Black or colored lines appear in printout...

Page 220: ...mes off on the fingers The toner is not fused to the paper The paper gets stained with toner The paper is damp Replace the paper with new paper The paper is unsuitable Load the correct type of paper T...

Page 221: ...ay the paper size specified in the print driver is different from the size and type of the paper actually loaded Load the Bypass Tray with the correct type and size of paper Refer For details refer to...

Page 222: ...se the cleaning rod to clean the inside of the machine print a demo page and check the output result Refer For details refer to Cleaning the LED Print Head P 190 The drum cartridge has deteriorated or...

Page 223: ...specify the background suppression feature to remove the background paper color before copying Glossy printing paper is used as the document Glossy printing paper easily sticks to the document glass a...

Page 224: ...t Feeder Rollers P 199 Striped patterns appear in copies The zoom ratio for the document is too large When making enlarged copies some zoom ratio can create striped patterns Adjust the zoom ratio Refe...

Page 225: ...etails on wireless LAN connections refer to Connecting to a Wireless Network P 18 An error has occurred on the machine Check the error information and take the required action The protocol to use is n...

Page 226: ...ir transmission has been completed There are white sections in received faxes or the quality of received faxes is low Copy an appropriate document to make sure this machine is operating properly Repla...

Page 227: ...ernet cable is properly connected to the machine Check if there are any problems with the USB or Ethernet cable If any replace the cable Vertical lines appear in the output of the scanned data when sc...

Page 228: ...he WPS operation on the machine Refer For details about the access point or wireless router see the manual supplied with the access point or wireless router Unable to set up wireless connection with W...

Page 229: ...e Refer For details refer to Resetting the Passphrase P 110 Enable Wi Fi Direct Make sure that the network mode is set to an infrastructure mode Check to ensure that IP Mode is set to a mode other tha...

Page 230: ...rver or client cannot be correctly referenced while using Wireless LAN Mixed Mode Enterprise or WPA2 Enterprise Ask your system administrator to connect the machine with a wired network and then initi...

Page 231: ...connection contact your server administrator 016 799 The job is invalid Check the configuration of the machine on the print driver 016 924 When specifying the encryption type as WEP and connecting to...

Page 232: ...settings 031 531 Unable to find a file or folder name on the SMB server Check access rights to the folder you specified 031 532 SMB scan file or folder name limit exceeded Change the file name or the...

Page 233: ...DNS 031 575 Unable to resolve the FTP server hostname Sets the DNS address Or set the address for the forwarding destination server address as IP address 031 576 Unable to connect to the FTP server Ch...

Page 234: ...the scan resolution rate and then try scanning again Refer For details refer to Resolution P 104 033 788 There was not enough memory capacity to store the document Select Close and try the following S...

Page 235: ...ment size was not correctly detected Reload the document on the document glass and tap Start Note When loading a custom document size specify the document size using Original Size Depending on the sel...

Page 236: ...from the Machine main unit 3 Position the 250 Sheet Feeder Tray 2 for installation 4 Lift the machine main unit as shown in the illustration CAUTION The main unit should always be lifted by two or mor...

Page 237: ...System Control Panel View devices and printers or Devices and Printers 2 Right click on the machine icon and select Printer properties 3 Click on the Configuration tab and click on Bi Directional Setu...

Page 238: ...ft and right edges Paper Weight Paper Tray 60 to 176 gsm Bypass Tray 60 to 176 gsm Important It is recommended to use our recommended paper Correct print output may not be possible depending on the re...

Page 239: ...nce to ISO IEC 24734 Printing Resolution Standard 600x2400 dpi Page Description Language Standard PCL5 PCL6 PostScript language compatibility Operating System Standard PCL Driver Windows 10 32 bit Win...

Page 240: ...x A4 Letter Automatic Document Feeder Max Legal Recording Paper Size Max Legal Min A4 Letter Transmission Time 3 seconds and more but fewer than 4 seconds Important When A4 size document with approxim...

Page 241: ...ing B W 45 ppm Colour 22 ppm Standard Document A4 200 dpi to USB memory Apeos C325 dw B W 30 ppm Colour 15 ppm Standard Document A4 200 dpi to USB memory Important The scanning speed varies depending...

Page 242: ...ent of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment does not fully meet Spark s impedance requirements Performance l...

Page 243: ...ed between 3 and 30 seconds of receipt of ringing All persons using this equipment for recording telephone conversations shall comply with New Zealand law This requires that at least one party to the...

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