User Guide
160
7.2.7
Digital Certificate Problems
7
Replace the toner cartridge (C).
Refer
• For details, see "Replacing the Toner Cartridges (P.101)."
If the problem persists, contact Fuji Xerox local representative office or an
authorized dealer.
Problem
Action
The following buttons are disabled:
• [Certificate Signing Request (CSR)]
• [Upload Signed Certificate]
SSL/TLS communication may be disabled. Create a self-signed certificate
and enable SSL/TLS communication.
The certificate cannot be imported.
The time setting may be incorrect. Check the validity period of the
certificate as well as the time setting of the printer.
The certificate file may be incorrect. Make sure that the password is correct.
Make sure that the file type is PKCS#7/#12 or x509CACert.
Make sure that the attribute information such as key Usage or Extended key
usage of the certificate to be imported is set correctly.
The browser may be incorrect. Use Internet Explorer
®
.
016-404 is displayed when trying to use
security settings that require certificates.
The certificate data stored in internal memory may be either deleted,
corrupt, or may not be readable. Import the certificate and enable the
security settings again.
A certificate cannot be set with
[Certificate Details].
The validity period of the certificate may be expired. Make sure that the
time setting of the printer is correct, and whether the validity period of the
certificate has expired.
The certificate path is invalid. The certificate chain (path validation) of the
imported certificate may not be correctly validated. Make sure that all of
the high-level certificates (Trusted/Intermediate) have been imported and
are not deleted, and whether the validity period has expired.
Although a certificate was imported, it is
not displayed when selecting with [Local
Device].
The type of the certificate is incorrect. To import a certificate for use with
the device (own device), import the secret key and a certificate of the
PKCS#12 (p12/pfx) format as a pair.
Server validation is not operating
correctly.
Although importing a root certificate (Trusted) to use for server
authentication, an Intermediate certificate may be required when
validating the path.
When executing a certificate file with the certification authority, create the
certificate with a format including all paths and then import that certificate.
Problem
Action
Summary of Contents for DocuPrint CP315 dw
Page 1: ...DocuPrint CP315 dw User Guide ...
Page 78: ...User Guide 78 4 Printing 4 1 Basic Printing 79 ...
Page 129: ...6 Maintaining Your Printer 129 7 Attach the wireless adapter socket cover ...
Page 165: ...Appendix 165 Appendix Specifications 166 Non Genuine Mode 170 Contacting Fuji Xerox 171 ...
