![background image](http://html1.mh-extra.com/html/formax/fd-6100/fd-6100_service-manual_2320033041.webp)
ISSUE
: 21/09/03
FD 6100 MAINTENANCE
MANUAL
REVISION
: 2.1
SECTION
: 01
PAGE 40
CONTENTS
4 DIAGNOSTICS
TOOL
4.1
ERROR MESSAGE LIST
Message displayed
Likely Cause
Remedy
CHECK THE
ENVELOPE TRAY
No envelopes in the hopper.
Envelope miss-feeding
Envelope out of specification
Envelope path jammed
Reinsert envelopes.
Adjust the side .guides
Check the specifications
Check the envelope path
CHECK THE DOCUMENT
PATH
The document did not exit
from the feeder
Document out of
specification
Document path jammed
(piece of paper)
Check the setting of the
feeder AB clutches
Check the Specifications
Check the feeder and the
document path
CHECK THE CONNECTION
OF THE PAPER TRAYS
AB feeder connector
Disconnected.
Check the connections on
both sides (feeder and main
board)
CLOSE THE MACHINE
Sensor "MACHINE-
CLOSED" faulty or badly
located
Check the sensor in the
service mode and eventually
adjust its positioning.
DETECTION OF DUPLICATE
DOCUMENT IN TRAYS A-B
Faulty "DD-x" sensor
Check the faulty sensor in
the service mode
DETECTION OF DUPLICATE
DOCUMENT IN TRAY C
Faulty "DD-x" sensor
Check the faulty sensor in
the service mode
SWITCH THE MACHINE OFF
AND THEN ON AGAIN
AB feeder connector
Disconnected.
Feeder AB PCB faulty
Check the connections on
both sides (feeder and main
board)
Request a feeder swap.
OPEN THE MACHINE AND
CLOSE IT AGAIN
The machine was unable to
run through its normal cycle.
Check all the paper path and
perform a power cycle
(OFF/ON)
KEYBOARD FAULT
When powered up one or
more keys on the keyboard
are depressed.
Check the keyboard in the
service mode
CHECK THE
ENVELOPE PATH
Envelope jammed in
The machine.
Open the machine
and check the
Envelope path
.