Fluke OF-500-01 OptiFiber, Technical Reference Handbook, Page: 232 / 278

OF-500 OptiFiber Certifying OTDR
Technical Reference Handbook
12-8
Table 12-1. Troubleshooting the Tester
-continued-
Symptom 1: The keypad does not respond.
Press and hold
I
until the tester turns off. Then turn the tester on again. If the problem persists, try updating the tester’s
software.
Symptom 2: System error occurs.
Press
C
OK, or press
H
for more information. If the tester does not recover, press and hold
I
until the tester turns
off. If the error recurs, update the tester's software. If the tester already has the latest software, contact Fluke Networks
for assistance.
Symptom 3: A module is installed, but the message “No Module Installed”, “Problem with Module”, or “The module needs a
software update” shows on the screen.
The module and mainframe may have incompatible software versions. Install the latest software version in the module
and mainframe.
Verify that the module is pushed completely into the mainframe. Inspect the module and mainframe connectors for
contamination or damage.
Symptom 4: The tester will not turn on, even with the ac adapter connected.
The battery may be completely discharged. Let the battery charge for a few minutes with the tester off.
Symptom 5: The tester will not turn on even though the battery is charged.
The battery’s safety switch has tripped. Connect the ac adapter for a few minutes to reset the switch.