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FLIR M3200 Series, Instruction Manual

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FLIR M3200 Series Instruction Manual Download Page 9

Table of contents

21.2.3 Step 3 of 4: Enable DDNS on the System .......................... 153
21.2.4 Step 4 of 4: Connect to the System’s DDNS Address ........... 154

22

RTSP Streaming (Advanced)............................................................. 158

23

Connecting a PTZ Camera (M3200 / M4200 SERIES) ............................ 160

23.1

Controlling a PTZ Camera (Local DVR)........................................ 160

23.2

Advanced PTZ Controls ........................................................... 161
23.2.1 Presets ...................................................................... 162
23.2.2 Tours ......................................................................... 162
23.2.3 Pattern....................................................................... 163
23.2.4 Auto Scan .................................................................. 163

24

M3200 / M4200 SERIES Hard Drive Installation.................................... 165

24.1

Installing a Hard Drive.............................................................. 165

24.2

Removing the Hard Drive.......................................................... 166

24.3

Formatting Hard Drives ............................................................ 167

25

Troubleshooting .............................................................................. 169

26

M3200 Series System Specifications ................................................. 171

27

M4200 Series System Specifications ................................................. 174

28

Notices........................................................................................... 177

28.1

FCC/IC Notice........................................................................ 177

28.2

Modification........................................................................... 177

28.3

ROHS .................................................................................. 177

#LX400051; r. 1.0/23100/23101; en-US

ix

Summary of Contents for M3200 Series

Page 1: ...Instruction Manual M3200 M4200 SERIES ...

Page 2: ......

Page 3: ...Instruction Manual M3200 M4200 SERIES LX400051 r 1 0 23100 23101 en US iii ...

Page 4: ... NO USER SERVICABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock The exclamation point within an equilateral triangle is intend...

Page 5: ...he Time 14 7 9 Default System Password Port Numbers 14 7 9 1 FLIR Cloud 14 7 10 Quick Access to System Information 15 8 About MPX 16 8 1 What types of cabling and run lengths does MPX work with 16 9 Mouse Control 17 10 Remote Control 18 10 1 Setting the Remote Control Address 19 11 Using the System 20 11 1 On Screen Display 20 11 2 Using the Quick Menu 21 11 3 Adjusting Color Settings 21 11 4 Usin...

Page 6: ...ing Audio Recording 45 17 1 4 Configuring Snapshot Recording Settings 45 17 1 5 Creating Custom Channel Names 46 17 1 6 Selecting Cable Type 47 17 2 Info 48 17 2 1 HDD Info 48 17 2 2 Record Info 48 17 2 3 Version 49 17 2 4 Alarm Status 49 17 2 5 Online Users 50 17 2 6 Load 50 17 2 7 Test 51 17 2 8 BPS 51 17 2 9 Log 51 17 3 Setting 53 17 3 1 Network 53 17 3 2 Selecting DHCP or Static IP Address TCP...

Page 7: ...t your System to Your Router 76 18 3 Step 2 of 3 Obtain the system s Device ID 77 18 4 Step 3 of 3 Connect to the System Over the Internet 77 19 Using FLIR Cloud Client for PC or Mac 81 19 1 Home Page 81 19 2 Live View 81 19 2 1 Live View Controls 82 19 2 2 Opening Live View in Multiple Monitors 83 19 3 Controlling PTZ Cameras 84 19 3 1 PTZ Presets 85 19 3 2 PTZ Tours 86 19 3 3 PTZ Pattern 87 19 3...

Page 8: ... Map 131 20 2 11 Using the Device Manager 133 20 2 12 Adding Devices Using an IP or DDNS Address Advanced 133 20 3 Android 136 20 3 1 Prerequisites 136 20 3 2 Connecting to your System on Android 136 20 3 3 Live View Interface 137 20 3 4 Controlling PTZ Cameras 138 20 3 5 Viewing Snapshots and Videos with Local Files 139 20 3 6 Using Playback Mode on Android 139 20 3 7 Enabling Push Notifications ...

Page 9: ...nced PTZ Controls 161 23 2 1 Presets 162 23 2 2 Tours 162 23 2 3 Pattern 163 23 2 4 Auto Scan 163 24 M3200 M4200 SERIES Hard Drive Installation 165 24 1 Installing a Hard Drive 165 24 2 Removing the Hard Drive 166 24 3 Formatting Hard Drives 167 25 Troubleshooting 169 26 M3200 Series System Specifications 171 27 M4200 Series System Specifications 174 28 Notices 177 28 1 FCC IC Notice 177 28 2 Modi...

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Page 11: ...n internal battery that will keep the product running in the event of a power outage CAUTION Maintain electrical safety Power line operated equipment or accessories connected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modi fied so as to defeat the safety features This will help avoid any potential hazard from electrical shock...

Page 12: ...r the UL listing mark or CSA certification mark 10 Ventilation Slots and openings in the case are provided for ventilation to ensure reli able operation of the product and to protect it from overheating These openings must not be blocked or covered The openings should never be blocked by placing the prod uct on a bed sofa rug or other similar surface This product should never be placed near or ove...

Page 13: ...icates a need for service 3 Replacement Parts When replacement parts are required have the service techni cian verify that the replacements used have the same safety characteristics as the orig inal parts Use of replacements specified by the product manufacturer can prevent fire electric shock or other hazards 4 Safety Check Upon completion of any service or repairs to this product ask the service...

Page 14: ... cable Easy Secure Cloud connection Zero video latency Cabling up to 2300 ft 700m Duplex transmission for camera control PTZ focus alarm trigger FLIR DDNS service option H 264 video compression HDMI VGA simultaneous video output Supports audio transmission 4 Audio In 1 Out Supports 2x HDD up to 4TB 8TB total 2x USB 2 0 ports RS 485 supports Pelco D P PTZ Drive mirroring to second internal HDD LX40...

Page 15: ...able Easy Secure Cloud connection Zero video latency Cabling up to 2300 ft 700m Duplex transmission for camera control PTZ focus alarm trigger FLIR DDNS service option H 264 video compression HDMI VGA simultaneous video output Supports audio transmission 4 Audio In 1 Out Supports 2x HDD up to 4TB 8TB total 2x USB 2 0 ports RS 485 supports Pelco D P PTZ Drive mirroring to second internal HDD LX4000...

Page 16: ...ontrol may not be exactly as shown USB mouse Ethernet cable Quick start guides Hard drive size number of channels and camera configuration may vary by model Please refer to your package for specific details Check your package to confirm that you have re ceived the complete system including all components shown above LX400051 r 1 0 23100 23101 en US 6 ...

Page 17: ... video Slow Press for slow playback 5 Function Buttons REC Press to open manual recording controls FN Performs special functions in some menus SHIFT During text input press to switch input types ESC In menus press to go back exit menus In playback press to return to live view 6 Directional Buttons ENTER From live view press once to open the System Information screen press twice to open the Main Me...

Page 18: ...rol Keep the IR re ceiver clear from obstructions LED Indicators POWER Glows to indicate the system is on HDD Glows to indicate hard drive is in normal state Turns off when there is a hard drive error NET Glows when network is in normal state Turns off for network error LX400051 r 1 0 23100 23101 en US 8 ...

Page 19: ...USB flash drive not included for data backup or firmware updates 9 HDMI Connect to an HDMI monitor or TV not included to view the system interface 10 Audio OUT RCA audio output 11 Audio IN RCA audio input for up to 4 channels 12 Video input Connect FLIR MPX or analog cameras to the system M3216 16 Channel 1 Alarm IO Connect alarm sensor devices 2 A B Connect RS485 cables for PTZ cameras not includ...

Page 20: ...cluded or USB flash drive not included for data backup or firmware updates 9 HDMI Connect to an HDMI monitor or TV not included to view the system interface 10 Audio OUT RCA audio output 11 Audio IN RCA audio input for up to 4 channels 12 Video input Connect FLIR MPX or analog cameras to the system M4208 8 Channel 1 Alarm IO Connect alarm sensor devices 2 A B Connect RS485 cables for PTZ cameras n...

Page 21: ...Rear Panel M3200 M4200 SERIES 6 12 Video input Connect FLIR MPX or analog cameras LX400051 r 1 0 23100 23101 en US 11 ...

Page 22: ...ure it to the BNC port NOTE For more information on MPX cameras and cabling see 8 About MPX page 16 7 2 Step 2 Connect the Mouse Connect a USB mouse included to one of the USB ports 7 3 Step 3 Connect the Ethernet Cable Connect an Ethernet cable included to the LAN port on the rear panel of the DVR Connect the other end of the Ethernet cable to a router on your network LX400051 r 1 0 23100 23101 e...

Page 23: ... switch to ON to turn on the DVR At startup the system performs a basic system check and runs an initial loading sequence After a few moments the system loads a live display view 7 6 Step 6 Upgrade Firmware to Latest Version if Available If a firmware upgrade is available you will be asked to install it once the system starts up It is required to upgrade your system firmware and client software or...

Page 24: ...16 Managing Passwords and User Accounts page 39 A user name and password is required to log in to the system After logging on using a computer or mobile device the first time you will be asked to create a custom password for the system Local system and remote connectivity LAN Internet user name and password Username admin Password 000000 Default ports for DDNS remote access Port 80 HTTP port Port ...

Page 25: ...o open the Quick Menu and click Info Enter the system user name default admin and password default 000000 OR Press the ENTER button on the front panel OR Press the ENTER button on the remote control NOTE The QR code shown in the System Info screen can be scanned during mobile setup to enter the sys tem s Device ID LX400051 r 1 0 23100 23101 en US 15 ...

Page 26: ...R as daisychaining multiple cable runs together can prevent the DVR from getting a picture from the camera or may impact image quality MPX supports standard UTP baluns for use with CAT5E or CAT6 cabling in your installation The baluns should have a 12V and BNC connection at both ends You can run up to 300ft 91m per segment of CAT5E or CAT6 Cable Type Maximum Run Length1 RG59 20AWG Conductor 95 Bra...

Page 27: ...In live view while in a split screen display mode double click an individual channel to view it in full screen Double click again to return to the split screen display mode While navigating menus click to open a menu option 2 Right button During live view right click anywhere on the screen to open the Quick Menu Within system menus right click to exit menus 3 Scroll wheel In live view use the scro...

Page 28: ...s to return to live view 4 Directional keys Enter Press once to open the System Information screen press twice to open the Navigation Bar Press to confirm menu selections Press to move the menu cursor Press to change menu options 5 Mult Press to switch between full screen and split screen layouts 6 Number keys 1 0 In live view press to open channels in full screen In menus press to input numbers o...

Page 29: ... remote control address 1 Right click and click Main Menu Enter the system user name default admin and password default 000000 2 Click General General 3 Under Device No enter the address number you would like to assign to the remote control 4 Click OK 5 Using the remote control press Add Then enter the address number and press Enter LX400051 r 1 0 23100 23101 en US 19 ...

Page 30: ...n Right click to open the Quick Menu Left click to open the Navigation Bar Move the mouse to the top of a channel to view the Camera Toolbar Click and drag cameras to rearrange the channel display This does not affect the channels each camera is connected or recording to 2 Channel name 3 C Camera is continuously recording 4 M Motion has been detected 5 Date time Current system date and time For de...

Page 31: ... A will appear to show that sequence mode is on Click the icon to pause sequence mode on the channel that is currently shown icon changes to Click again to resume sequence mode Right click and select Sequence to return to normal viewing mode Search Search playback recorded video See 14 Search Playback page 28 Manual Open the Record menu to select manual recording options See 13 3 Setting up Schedu...

Page 32: ...h Search and playback recorded video See 19 4 Playback page 88 8 Alarm Status View alarms in progress See 17 2 4 Alarm Status page 49 9 Channel Info Click to access status information about connected cameras 10 Network Configure network settings for your system See 17 3 1 Network page 53 11 HDD Manager Manage hard drives connected to the system See 17 3 18 Format ting the Hard Drive page 66 12 USB...

Page 33: ...60 mi nutes using the Realtime Play setting in Main Menu Setting General 2 Right click to exit Quick Playback 11 5 2 Using Digital Zoom in Live Display 1 Move your mouse to the top of the channel display and click to activate digital zoom A check mark will appear in the icon to indicate digital zoom is activated NOTE You may activate digital zoom in multiple channels at the same time 2 Click and d...

Page 34: ...rt Real time Backup 3 Click again to end Real time Backup The file is saved to your USB device NOTE If the system prompts you to log in you will need to click again to start Real time Backup after logging in 11 6 Using the Virtual Keyboard The Virtual Keyboard is used to input text or numeric values in certain menus 1 Backspace 2 Enter capital letters 3 Confirm entry LX400051 r 1 0 23100 23101 en ...

Page 35: ...aylight Savings Time updates NOTE You can adjust the Start Time and End Time for Daylights Savings Time if the default settings do not match your region Under DST Type select Day of Week to set the start and end time based on a day and week e g 2nd Sunday in March or select Date to set the start and end time to a specific date 6 Optional Check NTP to sync your system with an Internet time server C...

Page 36: ...The Main Stream records high quality video to your system s hard drive The Sub Stream records lower resolution video for efficient streaming to devices over the Internet Sub Stream recording must be enabled to view video recordings on a computer or mobile device You can configure the video quality parameters for the Main Stream or Sub Stream For details see 17 1 2 Configuring Recording Quality pag...

Page 37: ... Stream for this channel 4 Under Snapshot select Enable to enable snapshot recording on each channel Or select Disable to disable snapshot recording 5 Click OK to save changes 13 4 Configuring Hard Drive Overwrite When the hard drive is full the system will overwrite the oldest recordings by default This is recommended as it makes sure that your system will continue to record without any in put fr...

Page 38: ...fault admin and password default 000000 3 Configure the following 3 1 Use the calendar on the right to select the day to playback 3 2 Use the drop down menus to select the channels you would like to playback NOTE Click the display options to playback multiple channels simultaneously 3 3 Click inside the video bar to select the playback time The system will begin playing back at the selected time L...

Page 39: ...hide recording types 9 Speed up 10 Slow 11 Previous next frame 12 Play backward 13 Stop 14 Play 14 3 Playing Back from a USB Drive If you have video files saved to a USB thumb drive not included or external hard drive not included you can play them back using the system To play back from a USB drive 1 Connect the USB thumb drive not included or USB external hard drive not included with video files...

Page 40: ...k 14 4 Click From ReadWrite Hdd and select From IO Device Click Browse to open the USB drive and manually select the video file 5 Double click the video file you would like to open LX400051 r 1 0 23100 23101 en US 30 ...

Page 41: ...ed to format your USB thumb drive not included before using it with the system CAUTION Formatting the USB device will permanently erase all data To format a USB device 1 Insert a USB thumb drive not included into one of the USB ports 2 From live view right click and then select Main Menu Login if prompted 3 Click Backup 4 Select the USB device you would like to format under Device Name and click B...

Page 42: ...ayer free down load from www videolan org on PC or Mac NOTE VLC Media Player is a free software available from www videolan org VLC Media Player is not supported by FLIR Start Time End Time Select the start and end time for your search 5 Click Add A list of files that match your search criteria appears 6 Check files you would like to backup and then click Backup Wait for the backup to complete NOT...

Page 43: ... the files you would like to backup 5 3 Click Backup Then click Start Wait for the backup to complete before remov ing the USB flash drive 15 4 Viewing Backup Files To playback dav backup video files a Player is available for PC and Mac at www flirsecurity com pro 15 4 1 Viewing Backup Files on PC You can download Video Player for PC from www flirsecurity com pro To view backup video files using t...

Page 44: ... to begin playback OR Click to open a back up video file in another location 3 Use the Player controls to control playback or select other files for playback Video Player Controls 1 File List Double click to open a file LX400051 r 1 0 23100 23101 en US 34 ...

Page 45: ...n sequence Synchronize playback times Play pause playback Stop playback Previous frame Next frame Playback speed Volume control 5 Zoom Timeline 6 Add Files Click to open back up video files 7 Digital Zoom Click to activate digital zoom mode Click and drag in the video to zoom in Right click to unzoom 8 Drag When digital zoom is activated click to activate drag mode Then click and drag in the video...

Page 46: ...up Files on Mac A Video Player for Mac is available from www flirsecurity com pro To view backup video files using the Player on Mac 1 Download Video Player for Mac from www flirsecurity com pro 2 Double click the downloaded file in Safari to extract the Smart Player app file 3 Drag the Smart Player app to your Desktop or Applications list Double click Smart Player to open it LX400051 r 1 0 23100 ...

Page 47: ... to begin playback OR Click to open a back up video file in another location 5 Use the Player controls to control playback or select other files for playback Video Player Controls 1 File List Double click to open a file LX400051 r 1 0 23100 23101 en US 37 ...

Page 48: ...o player to repeat the same file or play the next file Play pause playback Stop playback Previous file Next file Playback speed Volume control 5 Zoom Timeline 6 Add Files Click to open back up video files 7 Full screen Click to open the player in full screen Press ESC to exit full screen 8 Config Click to open the configuration menu for the player From here you can control the default file formats...

Page 49: ...d user account that may only view live video from the cameras For security reasons it is essential that you change the password on your system By de fault the system password is enabled 16 1 Changing Passwords You can change the system password of the admin and user accounts from the Users menu To modify an account password 1 From Live View right click and then select Main Menu 2 If prompted enter...

Page 50: ...n to this user account A user ac count cannot be given permissions its group does not have Multiuser Check to enable this user account to be used to login from more than one device at the same time Authority Check the permissions you would like the user account to have Under the System tab select the menus the user account may access Under the Play back tab select which channels the user account m...

Page 51: ...rmis sions that the group does not have The system includes the following groups by default admin Accounts in the admin group are system administrators They have full access to the system may configure all system settings and can manage user accounts user Accounts in the user group are normal users They have limited access to system menus 16 6 Adding Groups 1 From Live View right click and then se...

Page 52: ...n not be given any permissions the group does not have 7 Click OK to save changes 16 7 Modifying Groups 1 In the Group tab click next to the group you would like to modify 2 Update the group s details as needed and then click OK to save changes 16 8 Deleting Groups 1 In the Account menu click next to the user account you would like to delete 2 Click OK to confirm NOTE The admin and user groups can...

Page 53: ...meters and titles for your cameras 4 INFO View system information 5 SETTING Configure general system schedule network recording display and mo tion settings Restore system to factory defaults 6 SHUTDOWN Logout restart or shutdown the system 17 1 Camera The Camera menu allows you to configure image settings recording parameters and ti tles for your cameras NOTE To change the image settings for your...

Page 54: ...rd drive space to re cord and require more bandwidth to stream to connected computers or mobile devices Available resolutions for the Main Stream are 1080P 1920x1080 720P 1280x720 960H 960x480 NTSC 960x576 PAL D1 704x480 NTSC 704x576 PAL 2CIF 704x240 NSTC 704x288 PAL HD1 352x480 NTSC 352x576 PAL and CIF 352x240 NTSC 352 288 PAL Available resolutions for the Sub Stream are D1 704x480 NTSC 704x576 P...

Page 55: ...ck OK to save changes 17 1 4 Configuring Snapshot Recording Settings The system can be set to record snapshot images when a camera detects motion These snapshots can be viewed through the Search menu or can be attached to email alerts and push notifications The Snapshot tab in the Recording menu controls the quality and re cording parameters for each camera NOTE In order to enable Snapshot recordi...

Page 56: ...tion Detect menu see 17 3 7 Configuring Mo tion Detection page 56 Image Size Select the resolution for snapshots Image Quality Select the snapshot image quality between 1 lowest and 6 highest Snapshot Frequency Select the number of snapshots up to 6 the system will take each time 4 Click OK to save changes 17 1 5 Creating Custom Channel Names You can assign custom names to your cameras For example...

Page 57: ...f you are using cabling with a resistance higher than 10Ω per 100m 330ft and you are having picture quality issues Select the UTP option for any channels having the issue In all other installations use the Coaxial setting Click OK to save your changes LX400051 r 1 0 23100 23101 en US 47 ...

Page 58: ...ormation 17 2 1 HDD Info The HDD Info sub menu shows information related to the hard drives installed in the sys tem including capacity status and type To access the HDD Info menu From the Main Menu click and then click Info 17 2 2 Record Info LX400051 r 1 0 23100 23101 en US 48 ...

Page 59: ...arm Status menu shows you a display of system alarms Activated alarms are high lighted in white Additional info such as channels that are currently detecting motion is shown The following alarms are shown in the Alarm Status menu No HDD No hard drive is detected Disk Error Hard drive error detected Disk Full Hard drive is full Net Disconnection System is not connected to the network IP Conflict Mo...

Page 60: ...us 17 2 5 Online Users The Online Users menu shows a list of users connected to the system using computers or mobile devices To access Online Users From the Main Menu click and then select Network 17 2 6 Load The Load menu shows you the network traffic your system is sending and receiving To access Load From the Main Menu click and then select Network Load LX400051 r 1 0 23100 23101 en US 50 ...

Page 61: ...ine if your system can connect to it To access Test From the Main Menu click and then select Network Test 17 2 8 BPS The BPS sub menu shows the bitrates of connected cameras The bitrate is the amount of data the camera is sending to the system To access BPS From the Main Menu click and then select BPS 17 2 9 Log The Log sub menu allows you to search for system logs LX400051 r 1 0 23100 23101 en US...

Page 62: ...nd then select Log 2 Under Type select the log type to search for 3 Under Start Time and End Time select the start and end time for your search 4 Click Search 5 Optional Click Backup to export logs to a USB flash drive connected to the system LX400051 r 1 0 23100 23101 en US 52 ...

Page 63: ...Menu click and then select Network TCP IP 2 Check DHCP recommended to let the system automatically obtain an IP address from the router or uncheck to assign a static IP address If you uncheck DHCP configure the following IP Address Enter the IP address you would like to assign to the system Make sure that no other device on your network is using the same IP address Subnet Mask Enter the subnet mas...

Page 64: ...and click OK to save changes NOTE Up to 3 devices may connect to the system at the same time when using FLIR Cloud 17 3 4 Configuring DDNS Settings FLIR DDNS is available as an optional connectivity option Please see 21 DDNS Setup Advanced page 148 for details The primary connectivity option uses FLIR Cloud to connect to your system over the In ternet without requiring port forwarding or DDNS regi...

Page 65: ...rts You can configure the system to send out email alerts for motion detection or other events NOTE To send out motion detection alerts you must enable the Send Email option for motion detection on each camera you would to receive alerts from For details see 17 3 7 Configuring Motion Detection page 56 NOTE SMTP server connection information is required to set up email alerts Contact your email ser...

Page 66: ...l Enter the interval between alert emails Health Enable Check to enable health check emails Health check emails will be sent periodically to ensure that the system is functioning normally Interval Enter the interval in minutes for health check emails 4 Click Test to send a test email 5 Click OK to save settings 17 3 6 Event The Event menu allows you to configure settings for motion detection video...

Page 67: ...ended to se lect a Threshold between 10 50 Right click when finished NOTE It is recommended to have a second person walk in front of the camera to test different Sensitivity and Threshold settings to determine the best setting for your camera s location 5 Under Anti dither enter the anti dither time After a motion event occurs and motion stops if motion is detected within the anti dither time the ...

Page 68: ...mail Alerts page 55 Recording Channel Select the channels that will record when motion is detected on the selected channel PTZ Activation Check to enable PTZ actions when motion is detected PTZ cam era required not included Click Setup to select which PTZ actions will be taken by each camera Buzzer Check to enable the system buzzer Sequence Check to enable a custom sequence mode when motion is det...

Page 69: ...the currently selected channel PTZ Activation Check to enable PTZ actions when video loss occurs PTZ camera required not included Click Setup to select which PTZ actions will be taken by each camera Post_REC Enter the number of seconds the system will record after video loss occurs Snapshot Click the box to enable snapshot recording when video loss occurs You can then select which channels will sa...

Page 70: ... output device will activate after the selected device is triggered Show Message Check to enable an on screen pop up when the selected device is triggered Alarm Upload Check to enable the system to upload alerts to FLIR Cloud Client Send Email Check to enable email alerts You must configure email alerts before you will be able to receive them see 17 3 5 Configuring Email Alerts page 55 Record Chan...

Page 71: ... notify you if an issue is detected with the hard drive To configure hard drive warnings 1 From the Main Menu click and then click Event Warning HDD 2 Under Event Type select the hard drive event you would like to configure No Disk No hard drive detected Disk Error A hard drive error has been detected Disk Full The hard drive is full or almost full You can enter the percentage of disk space remain...

Page 72: ...ent Warning Network 2 Under Event Type select the event type you would like to configure Net Disconnection The system has lost connection to the network IP Conflict More than one device on your network has the same IP address MAC Conflict More than one device on your network has the same MAC address All Configure responses for all network events 3 Configure the following for the selected event typ...

Page 73: ...ntinuous MD motion detection Alarm or Alarm MD to select the re cording type you would like to configure Click and drag on each day to customize the recording schedule The schedule is set up as a grid which each block representing one hour Click next to All to link the recording schedules for all days The icon for a day changes to when days are linked You can also click the boxes next to individ u...

Page 74: ...der PreRecord select the duration for pre recording 4 Click OK to save settings 17 3 16 Configuring the Snapshot Schedule You can set a schedule for recording snapshots from the cameras To set up the snapshot schedule 1 From the Main Menu click and then click Storage Schedule Snapshot 2 Under Channel select the channel you would like to configure or select All LX400051 r 1 0 23100 23101 en US 64 ...

Page 75: ...ked You can also click the boxes next to individual days to link them to each other If the recording schedule is linked changes made to one of the days will apply to every day that is linked Click to disable all recording of the selected type on the selected day Click if you need to set a more precise schedule down to the minute 4 Click OK to save changes 17 3 17 Configuring Holidays You can set c...

Page 76: ...le NOTE You cannot delete holidays but you can disable them by selecting Stop under the Status drop down and then click Apply 17 3 18 Formatting the Hard Drive The HDD Manager menu allows you to format the hard drive If you install a new hard drive you must format the hard drive using the system before you will be able to record To format the hard drive CAUTION Formatting the hard drive erases all...

Page 77: ...orage HDD Manager 2 Click the hard drive you would like to configure 3 Under Type select Read write HDD Read only HDD or Mirroring HDD 4 Click OK to save changes The system will restart to complete this operation 17 3 20 Setting up Hard Drive Mirroring Advanced A mirror hard drive can be used to automatically backup video footage recorded to the re cording read write hard drive When a mirroring ha...

Page 78: ...the Type drop down under the second hard drive and select Mirror HDD CAUTION Setting a hard drive for mirroring erases all data on the hard drive This step cannot be undone 3 Click OK to apply changes Click Yes to confirm The system will format the hard drive and restart 4 When the system restarts click and then click Storage Schedule Record 5 Under Channel select the channel you would like to ena...

Page 79: ...n Select the length in minutes of video files stored on the system For example if this is set to 30 minutes the system will create a new video file for each 30 minutes of continuous recording Instant Playback Select the amount of time in minutes the system will go back when instant playback is activated in live view Auto Logout Select the idle time in minutes before the system will logout the cur ...

Page 80: ... click and then click Setting Display Display 2 Configure the following Transparency Select the menu transparency Time Display Check to show the time on the monitor Channel Display Check to show the channel names on the monitor Image Enhance Check for the system to digitally improve the video quality on the live display This setting does not affect recordings 3 Click OK to save changes 17 3 23 Con...

Page 81: ...board Stop Bits Select a stop bit setting that is compatible with your PTZ keyboard Parity Select a parity setting that is compatible with your PTZ keyboard 3 Click OK to save changes 17 3 24 Saving Your System Configuration to a USB Thumb Drive The system allows you to save your current system configuration to a USB thumb drive not included This is useful if you want to backup your current settin...

Page 82: ...the Main Menu click and then click Setting Config Backup 3 Under Device Name select the USB device 4 Click the folder with the configuration files you would like to restore Configuration file folders are labeled Config and then the time and date the configuration was saved e g Config_20140425103727 5 Click IMPORT to restore the system configuration 6 Click OK to confirm The system will restart to ...

Page 83: ... automatically check for firmware upgrades if it is connected to the Internet The system also supports firmware upgrades from a USB thumb drive not included To upgrade firmware from a USB drive 1 Download the firmware upgrade from www flirsecurity com pro 2 Extract the firmware file and copy the firmware to a blank USB thumb drive NOTE Do not have any folders on the USB thumb drive just the firmwa...

Page 84: ...the Main Menu 17 6 Select the firmware file on the USB drive and click Start WARNING DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM WARE INSTALLATION LX400051 r 1 0 23100 23101 en US 74 ...

Page 85: ...ccess the Shutdown menu 1 From live view right click and select Main Menu 2 Enter the system User Name default admin and Password default 000000 and click OK 3 Click Shutdown 4 Select one of the following Logout Log out the account that is currently active Shutdown Restart LX400051 r 1 0 23100 23101 en US 75 ...

Page 86: ...t www flirsecurity com pro 18 1 System Requirements Your system must meet the system requirements below Description Requirement CPU Core 2 Duo 3 0GHz Operating System Windows 8 7 Vista Mac OSX 10 7 and above Memory 2GB Video 512 MB of video memory and above Network LAN 10 100 BaseT Network Network WAN 1 Mbps upstream High speed Internet service is required to remotely connect to your system 18 2 S...

Page 87: ...w to connect to the system over the Internet NOTE Make sure to upgrade your system to the latest firmware version You must have the latest firmware and client software to connect to the system over the Internet To connect to the system over the Internet 1 Download and install the client software PC Users Download and install the Client Software for PC from www flirsecurity com pro Mac Users Downlo...

Page 88: ...he Internet on PC or Mac 18 3 Log into the Client Software using the Client Software user name default admin and password default admin and then click Login 4 Click Add Device 5 Enter the following LX400051 r 1 0 23100 23101 en US 78 ...

Page 89: ...the Client Port default 35000 5 4 User Name Enter the system User Name default admin 5 5 Password Enter the system Password default 000000 6 Click Add If this is the first time you are connecting you will be prompted to change the system password 7 Enter a new 6 character password and click OK This password will be used to con nect to your system from now on 8 Click then LX400051 r 1 0 23100 23101...

Page 90: ...rnet on PC or Mac 18 9 Click and drag Default Group to the display window to open your cameras in live view Congratulations You can now connect over the Internet to view and playback video on your computer LX400051 r 1 0 23100 23101 en US 80 ...

Page 91: ... a tab from the Home Page to open it or click the button at the top of the screen from within any tab to open a new tab 19 2 Live View The Live View tab is where you can view live video from connected systems To view live video from a system 1 Click and then click to create a Live View tab 2 Click and drag a DVR NVR group or individual camera to open live video To access individual cameras you can...

Page 92: ...mute audio audio camera required 1 5 Not supported 1 6 Instant playback Plays back the most recently recorded video from the cam era By default it will play back the last 5 minutes of recorded video from the camera 1 7 Digital zoom Click to enable digital zoom mode Click and drag over the dis play area to zoom on the camera Then click and drag to pan Click the icon again to zoom out 1 8 Disconnect...

Page 93: ...hen double click on a view to open it in the display area 8 Devices Shows a list of groups cameras and systems connected to the client Drag items to the display area to open live video Right click to view additional options 19 2 2 Opening Live View in Multiple Monitors If your computer has multiple monitors you can open more than one Live View tab and move them to secondary monitors This allows yo...

Page 94: ...rolling PTZ Cameras If you have PTZ cameras not included you can control them using the client NOTE You must ensure the PTZ camera is properly connected to your system and your system is configured to detect it before you can control them using the client To control PTZ cameras Click the display area with the PTZ cameras and use the on screen PTZ controls LX400051 r 1 0 23100 23101 en US 84 ...

Page 95: ...mode Then click and drag in the video area to zoom in the camera on an area 3 Zoom Click to zoom the camera in and out 4 Focus Click to increase decrease the focus 5 Iris Click to increase decrease the iris 6 Advanced Click to access advanced PTZ controls 19 3 1 PTZ Presets Presets will save a camera position for quick retrieval To add presets 1 Click to open the Advanced controls Select Preset 2 ...

Page 96: ...d preset 1 Select the preset number from the list or click to go to the currently selected preset 19 3 2 PTZ Tours Tours will cycle through a set of presets To configure a PTZ tour 1 Click to open the Advanced controls Select Tour 2 Click 3 Under Cruise ID select the number of the tour you would like to configure 4 Optional Under Cruise Name enter a name for the tour LX400051 r 1 0 23100 23101 en ...

Page 97: ... to save changes To run a PTZ tour 1 Select the tour number and click 19 3 3 PTZ Pattern Patterns automatically cycle the camera between two positions To create a pattern 1 Click to open the Advanced controls Select Pattern 2 Select the number of the pattern you would like to set up 3 Move the camera into the desired start position 4 Click to start recording the pattern 5 Move the camera to the de...

Page 98: ...on and click 3 Move the camera to the desired right position and click To run scan mode 1 Click 19 3 5 PTZ Pan Pan makes the camera continuously pan 360 To run Pan mode 1 Click to open the Advanced controls Select Pan 2 Click 19 4 Playback You can use Playback mode to playback video saved on systems connected to the client To access Playback mode Click and then click to create a Playback tab LX400...

Page 99: ... system must support alarm devices not included to use this feature 3 Under Stream select Main Stream to search for Main Stream recordings high qual ity or Sub Stream to search for Sub Stream recordings smaller file size 4 Select the start time and end time for your search under From and To You may not search more than 24 hours of video 5 Click Search Wait for the client to find video saved to the...

Page 100: ...time 5 Pause play 6 Stop 7 Frame by frame Click to advance the video by a single frame 8 Playback speed Use the slider to adjust the playback speed 9 Mute 10 Volume 11 Split screen Select split screen configuration 12 Full screen Click to open playback in full screen Press ESC to exit full screen 13 Timeline zoom Use the slider to zoom in out on the timeline 14 Playback timeline Shows recordings f...

Page 101: ... need to run FLIR Cloud Client as an administrator to download files to your hard drive To download video files 1 Start playing back video using the steps in 19 4 Playback page 88 2 Click to start a video clip at the current playback time Click to stop the video clip 3 Configure the following save options Path Use the default save folder or click Browse to select a different folder File Format Sel...

Page 102: ...he Alarm menu allows you to view a list of alarms received by the client software NOTE You must set up alarms in the Alarm CFG menu before they will appear in this list See 19 12 Alarm CFG page 97 for more details To access Alarms Click and then click Alarm menu overview 1 Number of alarms Shows the number of open alarms 2 Alarm list Shows the list of alarms and information on when they occurred a...

Page 103: ...ause Refresh Stop refreshing the live video in the video popup 19 8 Log The Log menu allows you to view logs for the client software or to view logs for connected systems To access logs Click and then click To view client logs 1 Click Client Log to view logs for the client software 2 Configure the following Start Time End Time Select the start and end times to search for logs Log Type Select the t...

Page 104: ... Type Select the type of logs to search for Device Name Select the system you would like to view logs from 3 Click Search 19 9 E map E Map allows you to place cameras over a still image For example you can use the E Map to create a virtual map of your cameras over a floor plan of your home or business To create an E map 1 Click and then click 2 Click Add Map LX400051 r 1 0 23100 23101 en US 94 ...

Page 105: ...File and then select a png bmp or jpg image on your computer to use as the e map Describe optional Enter a text description of the e map 4 Click Save 5 Click Edit to edit the e map 6 Click and drag cameras from the device list to place them on the map To open cameras from the e map 1 Click View LX400051 r 1 0 23100 23101 en US 95 ...

Page 106: ...ystems connected to the network 3 Add Add checked systems to the client software 4 Device list Shows a list of systems connected to the client software and shows which systems are online 5 Add Device Add a remote system using a Device ID or IP DDNS address 6 Delete Delete the selected system 7 Import Import a list of systems from a saved xml file 8 Export Export a list of currently connected syste...

Page 107: ...lable for that system and then configure settings as needed NOTE The settings available depend on the model of system you have 19 12 Alarm CFG The Alarm CFG menu allows you to configure alarms for the client software The client software will alert you by popping up live video and playing sound alerts NOTE Alarm upload must be enabled on the system in order for it to send the alarm to the client so...

Page 108: ...ect the alarm type that will trigger an alarm For example you can select Motion Detect for the alarm to be triggered by motion Select the systems or channels you would like to trigger an alarm Continuing the example if CAM 1 is selected the alarm will be triggered if there is motion on CAM 1 Click Next LX400051 r 1 0 23100 23101 en US 98 ...

Page 109: ...h live video from the selected channel like the one below Record Record video from the selected channel NOTE PC Users You may need to run the client software as admin to record Preset If you select a PTZ camera you can select the preset that will be activated when an alarm occurs Stay Time Enter how many seconds the video window will stay open or record when an alarm occurs 5 Click Next 6 In the P...

Page 110: ...t Click to edit alarm settings 19 13 Tour Task The Tour Task menu is where you can set up custom views for the system You can also set up tours which sets the client to automatically cycle through views To start a tour Click in Live View to start a tour The live view will automatically cycle through all views you have set up in the Tour Task menu Click again to stop the tour To add views 1 Click a...

Page 111: ... Account menu is where you can set up user accounts and passwords for the client software To simplify management you can group user accounts according to role A role determines the permissions an individual user account can have To access the account menu Click and then click 19 14 1 Managing User Accounts By default the client software includes an admin account that has full access to all fea tur...

Page 112: ...arks Optional Enter a text description of the user account User Rights Check the permissions that will apply to the user account If you click on LiveView Playback and PTZ you can select which channels the user account can access in the Channel List section 3 Click Save to create the account To switch between user accounts Click To modify a user account NOTE Admin accounts with Account Setup permis...

Page 113: ...are assigned to To create a role 1 Click the Role tab 2 Click Add 3 Configure the following settings for the role Role Name Enter a name for the role Remarks Optional Enter a text description of the role Role Rights Check the permissions that will apply to user accounts assigned this role If you click on LiveView Playback and PTZ you can select which channels may be accessed in the Channel List se...

Page 114: ...twork connection Resume Live View State Check for the client to resume live view when it starts up The live view will open to the last view that you had open Auto login application Check for the client to automatically login when it starts up without entering a user name or password Auto Login Windows Not supported Language Select the language for the client software Sync Time Check to have the cl...

Page 115: ...nt software as admin to save files to enable snapshot or video recording 19 15 3 Alarm Prompt The Alarm Prompt menu allows you to configure audio alerts The client will play audio alerts when events occur You can replace the default sounds with any wav file NOTE You must configure alarms in the Alarm CFG menu before the client will play alarm sounds The Alarm Prompt menu has the following options ...

Page 116: ...s External Select or preview the sound that will play for external alarms triggered by sensor devices which may not be supported on all systems E map flashes when alarm occurs If the camera has alarms enabled and is added to an e map a appears on the e map when an event occurs NOTE Click Save to save changes 19 15 4 Version The Version menu shows you which version of the client software you are us...

Page 117: ...have the latest firmware and mobile apps to connect to the system over the Internet NOTE For the latest list of supported apps and devices visit www flirsecurity com pro NOTE The app will ask for permission to send push notifications and to access Photos It will only send notifi cations if you enable motion activated push notifications in the Push Config menu It needs access to Photos to save snap...

Page 118: ...rt Enter the Client Port default 35000 5 4 User Name Enter the system s User Name default admin 5 5 Password Enter the system s Password default 000000 6 Tap Connect You will be prompted to change the system password 7 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 8 The app opens in Live View and streams video from your cameras 20 1 3 L...

Page 119: ... PTZ controls PTZ camera required not included 6 3 Streaming Quality Open close streaming quality panel 6 4 Not supported 6 5 Not supported 6 6 Not supported 6 7 Digital Zoom Tap to activate digital zoom mode Pinch to zoom in out 6 8 Color Settings Tap to access color controls for the currently selected camera 7 Manual record Tap to start stop manual recording 8 Access Favorites 9 Connect disconne...

Page 120: ...reset Tap to access preset controls Then use the sliders to select a preset and then tap the checkmark to goto the preset NOTE You must set presets for the camera using the system s local menus before you can use this feature 20 1 5 Viewing Snapshots and Videos with Local Files If you have saved snapshots or videos using the app you may open them with Local Files To access Local Files Tap to acces...

Page 121: ...ce s local storage NOTE Exported snapshots and video files are saved to the Photos app Video files are saved to MP4 format 20 1 6 Using Playback Mode on iPhone You can access recorded video on your system using your iPhone NOTE You must enable Sub Stream Recording to use playback mode on mobile devices To use Playback Mode 1 Tap to access the Menu and then tap Playback 2 Tap and select a channel t...

Page 122: ...ot from the selected camera 4 7 Stop All Stop playback on all channels 4 8 Not supported 4 9 Manual Record Tap to start stop recording to your mobile device s local storage 4 10 Fast 4 11 Slow 4 12 Time Range Tap to change the range of time shown in the time bar 4 13 Next frame 20 1 7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device ...

Page 123: ... Apps 20 NOTE Your cameras must have motion detection activated to receive push notifications To enable Push Notifications 1 Tap to access the Menu and then tap Push Config 2 Tap the system you would like to configure LX400051 r 1 0 23100 23101 en US 113 ...

Page 124: ...will now receive a notification when one of the selected cameras detect motion 20 1 8 Using the Event List The Event List menu shows a list of events that were sent to your device via push notifications NOTE You must configure push notifications before you can use the Event List To access the Event List Tap to access the Menu and then tap Event List LX400051 r 1 0 23100 23101 en US 114 ...

Page 125: ...View Tap to view the video or snapshot for the selected event 20 1 9 Using Favorites Favorites allows you to select a group of cameras as a favorite You can then quickly bring up the group of cameras in Live View without having to individually select each camera To use Favorites 1 Tap to access the Menu and then tap Favorites 2 Tap a group to configure an existing group NOTE Tap to create a new gr...

Page 126: ...n swipe left and tap Delete To open Favorites in Live View 1 Tap to access the Menu and then tap Live View 2 Tap and then tap to open the group 20 1 10 Using the E Map E Map allows you to place cameras over a still image For example you can use the E Map to create a virtual map of your cameras over a floor plan of your home or business To add an E Map 1 Tap to access the Menu and then tap E Map LX...

Page 127: ...g image on your mobile device 4 Press and select a camera Drag the camera on the screen to place it on the map Repeat to add additional cameras 5 Click Choose a name for your E Map and then tap OK To open cameras from an E Map 1 Tap in Live View LX400051 r 1 0 23100 23101 en US 117 ...

Page 128: ...open the cameras 20 1 11 Device Manager You can use Device List to add delete or edit your systems To access Device Manager Tap to access the Menu and then tap Device Manager To edit a system 1 Tap the system in Device Manager Tap 2 Edit the connection details as needed 3 Tap Connect to save changes and connect to the system LX400051 r 1 0 23100 23101 en US 118 ...

Page 129: ... and Client port 35000 on your router to the device s local IP address To ensure connectivity it is highly recommended to register for a free DDNS domain to use with your system For more information on port forwarding and DDNS visit www flirsecurity com pro To add a device using an IP or DDNS address 1 Tap then 2 Configure the following 2 1 Tap Register Mode and select IP Domain 2 2 Name Choose a ...

Page 130: ...onnect You will be prompted to change the system password 4 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 5 The app opens in Live View and streams video from your cameras LX400051 r 1 0 23100 23101 en US 120 ...

Page 131: ...st list of supported apps and devices visit www flirsecurity com pro NOTE The app will ask for permission to send push notifications and to access Photos It will only send notifi cations if you enable motion activated push notifications in the Push Config menu It needs access to Photos to save snapshots and video flips to the local storage on your mobile device 20 2 2 Connecting to your system on ...

Page 132: ...User Name Enter the system s User Name default admin 6 5 Password Enter the system s Password default 000000 6 6 Channel Amount Enter the number of channels your system has 7 Tap Start Live View You will be prompted to change the system password 8 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 9 The app opens in Live View and streams vid...

Page 133: ...ke a snapshot from the currently selected channel NOTE You can view or share snapshots using the Photos app 6 Change display view 7 Not supported 8 Manual record Tap to start stop manual recording from this channel 9 Not supported 10 Open menus 11 Select different camera 20 2 4 Controlling PTZ Cameras If you have PTZ cameras not included you can control them using the app To control PTZ cameras 1 ...

Page 134: ...us Tap to adjust the focus 5 Iris Tap to adjust the iris 6 PTZ EPTZ Tap to switch between PTZ and EPTZ mode Use PTZ mode to control PTZ cameras Use EPTZ mode to activate digital zoom mode on non PTZ cameras 7 Goto preset Tap to goto a camera preset NOTE You must set presets for the camera using the system s local menus before you can use this feature 20 2 5 Using Playback Mode on iPad You can acce...

Page 135: ... Mode 1 From Live View tap then 2 In Portrait Mode Tap select the start time and end time for your search and select the camera you would like to playback OR In Landscape Mode Select the start time and end time for your search and drag the camera you would like to playback to the display area 3 Use the playback controls LX400051 r 1 0 23100 23101 en US 125 ...

Page 136: ...rrently selected camera 7 Change display view 8 Menu 9 Next file 10 Time range Tap to change the range of time shown in the time bar 11 Time Bar Tap inside the bar to fast forward or rewind NOTE Playback controls are only shown in portrait mode 20 2 6 Using Local File to View Manual Recordings You can view manual recordings saved to your mobile device using the Local File menu To view manual recor...

Page 137: ...ld like to delete and tap 20 2 7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion Once you have received a push notification you can select it to open video or an image from the camera that detected motion LX400051 r 1 0 23100 23101 en US 127 ...

Page 138: ... 20 NOTE Your cameras must have motion detection activated to receive push notifications To enable Push Notifications 1 From live view tap then 2 Tap Push Config 3 Tap the slider for the system you would like to configure LX400051 r 1 0 23100 23101 en US 128 ...

Page 139: ...ure to attach a still image of the camera that detected motion 6 Tap OK to save change Whenever the selected cameras detect motion you will re ceive a notification 20 2 8 Using the Event List The Event List menu shows a list of events that were sent to your device via push notifications NOTE You must configure push notifications before you can use the Event List To access the Event List 1 From liv...

Page 140: ...era To create favorites 1 In Live View tap to save the cameras that are currently open as a favorite 2 Enter a name for the favorite and tap OK To open favorites in Live View In Live View slide the dial to cycle through favorites To edit favorites 1 From live view tap then 2 Tap Favorites 3 Tap the favorite you would like to edit 4 Tap Edit 5 Select the cameras you would like to include in the fav...

Page 141: ...place cameras over a still image For example you can use the E Map to create a virtual map of your cameras over a floor plan of your home or business To add an E Map 1 From live view tap then 2 Tap Add 3 Select a jpg image file on your mobile device 4 To edit the E map LX400051 r 1 0 23100 23101 en US 131 ...

Page 142: ...ra Tap to select cameras to add to your E Map Then drag the camera to place it on the E Map 4 3 Delete E Map 5 When you are finished editing the E Map tap Save and enter a name for the E Map to save changes To open cameras using the E Map 1 In live view tap on an empty display window and select the E Map LX400051 r 1 0 23100 23101 en US 132 ...

Page 143: ...to confirm To modify a system 1 Tap a system to select 2 Tap the system again to open the edit screen 3 Update the connection details as needed and then tap Start Live View 20 2 12 Adding Devices Using an IP or DDNS Address Advanced The app can connect directly to a device via the IP address or DDNS address as an op tional advanced connectivity method or for systems that do not support FLIR Cloud ...

Page 144: ...NS address 1 Install FLIR Cloud for free from the App Store 2 Tap on the FLIR Cloud icon to start the app 3 Tap then 4 Tap Device Manager 5 Tap Add 6 Configure the following tomsmith myddns flir com 6 1 Tap Register Mode and select IP Domain Then tap New Device to return to the New Device screen 6 2 Name Choose a name for your system of your choice 6 3 Address Enter the DDNS or IP address of your ...

Page 145: ... your system has 7 Tap Start Live View You will be prompted to change the system password 8 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 9 The app opens in Live View and streams video from all connected cameras LX400051 r 1 0 23100 23101 en US 135 ...

Page 146: ...the Internet NOTE For the latest list of supported apps and devices visit www flirsecurity com pro 20 3 2 Connecting to your System on Android 1 Download FLIR Cloud for free from the Google Play Store 2 Tap on the FLIR Cloud icon to start the app 3 Tap Sign up and enter your email address and password to create a new account 4 Tap then 5 Configure the following 5 1 Tap Scan QR Code and line up the...

Page 147: ...om now on 8 The app opens in Live View and streams video from your cameras 20 3 3 Live View Interface You can use FLIR Cloud in portrait and landscape mode Live View Overview 1 Menu Tap to bring up the Menu 2 Display Area Double tap to open a channel in full screen Swipe left or right to select a different page of channels 3 Pages Shows the number of pages available and highlights the currently se...

Page 148: ... 7 Manual record Tap to start stop manual recording 8 Access Favorites 9 Connect disconnect all Connect to disconnect from all previously added cameras 10 Device List Tap to open a list of devices You can use the Device List to open multiple systems or cameras at once 20 3 4 Controlling PTZ Cameras If you have PTZ cameras not included you can control them from the app To control PTZ cameras 1 Tap ...

Page 149: ... Menu Return to Menu 2 Files Tap to open files 3 File Type Tap the options to select video files or snapshots 4 Options Tap to share delete or export files to your device s local storage NOTE Exported video files are saved to MP4 format in the folder snapshot mp4 which you can access by connecting your Android device to a computer using a USB cable 20 3 6 Using Playback Mode on Android You can acc...

Page 150: ...y pause 4 3 Time Bar Tap inside the bar to fast forward or rewind 4 4 Previous Select previous video file 4 5 Next Select next video file 4 6 Snapshot Tap to take a snapshot from the selected camera 4 7 Stop All Stop playback on all channels 4 8 Not supported 4 9 Manual Record Tap to start stop recording to your mobile device s local storage 4 10 Fast 4 11 Slow 4 12 Time Range Tap to change the ra...

Page 151: ...as detects motion Once you have received a push notification you can select it to open live video or a snapshot attachment from the camera that detected motion NOTE Your cameras must have motion detection activated to receive push notifications To enable Push Notifications 1 Tap to access the Menu and then tap Push Config 2 Tap the system you would like to configure LX400051 r 1 0 23100 23101 en U...

Page 152: ...ent to your device via push notifications NOTE You must configure push notifications before you can use the Event List To access the Event List Tap to access the Menu and then tap Event List Event List Overview 1 Events Shows the details of each motion detection event Long press an event to de lete just that event 2 Delete All Tap to delete all events in the Event List 3 View Tap to view the video...

Page 153: ...new group 3 To add cameras to the group tap 4 Select the cameras you would like to add to the group Tap to save changes NOTE To delete cameras that have been added to the group select the group in the group list Then press and hold to delete cameras from the group To open Favorites in Live View 1 Tap to access the Menu and then tap Live View 2 Tap and then tap to open the group LX400051 r 1 0 2310...

Page 154: ...eras over a floor plan of your home or business To add an E Map 1 Tap to access the Menu and then tap E Map 2 Tap 3 Select a jpg image on your mobile device 4 Press and select a camera Drag the camera on the screen to place it on the map Repeat to add additional cameras 5 Click Choose a name for your E Map and then tap OK To open cameras from an E Map 1 Tap in Live View LX400051 r 1 0 23100 23101 ...

Page 155: ...open the cameras 20 3 11 Device Manager You can use Device List to add delete or edit your systems To access Device Manager Tap to access the Menu and then tap Device Manager To edit a system 1 Tap the system in Device Manager Tap 2 Edit the connection details as needed 3 Tap Connect to save changes and connect to the system LX400051 r 1 0 23100 23101 en US 145 ...

Page 156: ...d Client port default 35000 on your router to the device s local IP address To ensure connectivity it is highly recommended to register for a free DDNS domain to use with your system For more information on port forwarding and DDNS visit www flirsecurity com pro To add a device using an IP or DDNS address 1 Tap then 2 Configure the following 2 1 Tap Register Mode and select IP Domain 2 2 Name Choo...

Page 157: ...onnect You will be prompted to change the system password 4 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 5 The app opens in Live View and streams video from your cameras LX400051 r 1 0 23100 23101 en US 147 ...

Page 158: ...rea network LAN It is recommended to confirm connectivity over a local network before set ting up your system for DDNS connectivity NOTE To complete the steps below your computer must be on the same network as your system 21 1 1 Step 1 of 3 Connect your System to Your Router 1 Power off your system by disconnecting the power adapter 2 Connect an Ethernet cable included to the LAN port on the rear ...

Page 159: ...stem s Local IP Address Follow the steps below to confirm connectivity over a local network on a PC or Mac To connect using the system s local IP address 1 Download and install the client software PC Users Download and install the Client Software for PC from www flirsecurity com pro Mac Users Download and install the Client Software for Mac from www flirsecurity com pro Double click to extract the...

Page 160: ...efault admin and then click Login 4 The client scans your LAN for connected systems Check your system a and click Add b 5 Enter the password for your system default 000000 and click OK 6 If this is the first time you are connecting you will be prompted to change the system password LX400051 r 1 0 23100 23101 en US 150 ...

Page 161: ...on 8 Click then 9 Click and drag Default Group to the display window to open your cameras in live view Result 21 2 DDNS Setup Access your System Remotely over the Internet Setting up DDNS connectivity allows you to view your system from any computer or com patible mobile device with Internet access LX400051 r 1 0 23100 23101 en US 151 ...

Page 162: ...port forward the required ports see www flirsecurity com pro for details For instructions see the Auto Port Forward Wizard manual on www flirsecurity com pro Manually port forward the required ports on your router to your system s IP address by following your router manufacturer s instructions For more information on port forward ing see the reference guides on www flirsecurity com pro NOTE If the...

Page 163: ...DDNS connection i e your name your com pany or business name or anything of your choice 4 Click Create New Account 5 Your account information will be sent to you at the email Address you used in Step 2 You will need this information for remote access to your system Record your informa tion below Domain name URL Request DDNS User Name Device DDNS password 21 2 3 Step 3 of 4 Enable DDNS on the Syste...

Page 164: ... of 4 Connect to the System s DDNS Address NOTE Please allow 10 15 minutes for the DDNS servers to update with your new DDNS address before at tempting to connect To connect using the system s DDNS address 1 Download and install the client software on a remote computer PC Users Download and install the Client Software for PC from www flirsecurity com pro Mac Users Download and install the Client S...

Page 165: ...anced 21 3 Log into the Client Software using the Client Software user name default admin and password default admin and then click Login 4 Click Add Device 5 Enter the following LX400051 r 1 0 23100 23101 en US 155 ...

Page 166: ...stered for DDNS followed by myddns flir com NOTE For example if your Domain Name URL Request is tomsmith enter tomsmith myddns flir com 5 4 Client Port Enter the Client Port default 35000 5 5 User Name Enter the system User Name default admin 5 6 Password Enter the system Password default 000000 6 Click Add If this is the first time you are connecting you will be prompted to change the system pass...

Page 167: ...will be used to con nect to your system from now on 8 Click then 9 Click and drag Default Group to the display window to open your cameras in live view Congratulations You can now connect over the Internet to view and playback video on your computer LX400051 r 1 0 23100 23101 en US 157 ...

Page 168: ...ion are using VLC Media Player VLC Media Player is a free software provided at www videolan org FLIR cannot provide support for VLC Media Player or any other 3rd party software Please contact the software vendor for technical support related to 3rd party software applications To connect to the video stream using VLC Media Player 1 Open VLC Media Player 2 Click Media Open Network Stream LX400051 r ...

Page 169: ...ault 554 of the system channelNo The number of the channel you would like to stream from typeNo Enter 1 for the Sub Stream of the camera or 0 for the Main Stream It is recommended to use the Sub Stream if connecting over the Internet The example below shows the correct format to connect to the Sub Stream on channel 1 4 Click Play The video stream will open in VLC Media Player If it does not connec...

Page 170: ...lt 000000 if prompted 4 Click Setting Pan Tilt Zoom 5 Under Channel select the channel your PTZ camera is connected to 6 Under Control Mode select Serial Configure the following settings for your PTZ camera NOTE See the instruction manual for your PTZ camera for details on how to find the information below Protocol Select the camera s PTZ protocol for example Pelco P Address Enter your PTZ camera ...

Page 171: ... controls Click to open advanced PTZ controls 5 Speed Enter the PTZ speed 23 2 Advanced PTZ Controls Advanced PTZ controls can be used to save camera positions and cycle through various positions and automate camera actions To open advanced PTZ controls Click the arrow in the PTZ control window to open advanced controls Advanced PTZ controls overview 1 No Select the number of the action you want t...

Page 172: ...ans 23 2 1 Presets Presets will save a camera position for quick retrieval To add presets 1 Click to open the aux menu 2 Click the Preset tab 3 Enter the number of the preset you want to create under Preset 4 Move the camera to the desired position and click Set To go to a preset Under No select the number of the preset you would like to go to and click 23 2 2 Tours Tours will cycle through a set ...

Page 173: ...reate a pattern 1 Click to open the aux menu 2 Click the Pattern tab 3 Under Pattern enter the pattern you would like to configure 4 Move the camera into the desired start position and click Begin 5 Move the camera into the desired end position and click End To run a pattern Under No select the number of the pattern you would like to go to and click 23 2 4 Auto Scan An auto scan automatically cycl...

Page 174: ...amera M3200 M4200 SERIES 23 3 Move the camera into the desired left position and click Left 4 Move the camera into the desired right position and click Right To run an auto scan Click LX400051 r 1 0 23100 23101 en US 164 ...

Page 175: ...e removing installing the hard drive To install the hard drive 1 Insert hard drive screws 4x on the hard drive and tighten them half way 2 Power off the system and unplug all cabling from the system 3 Remove the rear panel screws 4x Remove the cover 4 Place the hard drive over one of the sets of screw slots on the bottom of the system and then slide the hard drive into place The SATA connectors on...

Page 176: ... drive 7 Replace the cover and cover screws 4x NOTE After installation you must format the hard drive in order to use it with the system See 24 3 Format ting Hard Drives page 167 24 2 Removing the Hard Drive CAUTION Make sure that the system is OFF and ALL power adapters have been disconnected before removing in stalling the hard drive 1 Power off the system and unplug all cabling from the system ...

Page 177: ...5 Carefully turn the system over Slide the hard drive and then lift it out of the system 6 Replace the cover and cover screws 4x NOTE After installation you must format the hard drive in order to use it with the system See 24 3 Format ting Hard Drives page 167 24 3 Formatting Hard Drives You must format hard drives before you may use them with the system LX400051 r 1 0 23100 23101 en US 167 ...

Page 178: ...System settings will not be erased To format the hard drive 1 From the Main Menu click and then click Storage HDD Manager 2 Select the hard dive you would like to format and then click Format Click OK to confirm 3 Click OK to save changes The system will restart to complete the formatting process LX400051 r 1 0 23100 23101 en US 168 ...

Page 179: ...ng the bar and connecting the power directly to the wall outlet Confirm that there is power at the outlet Connect the power cable to another outlet Test the outlet with anoth er device such as a lamp or phone charger Remote control is not de tected by the system Battery in the remote control is drained There are no batteries in the remote control Install two fresh AAA alkaline batteries in the rem...

Page 180: ... Reconnect the power cable to the DC 12V port on the rear panel There is no picture on se lected channels camera picture is not being displayed Camera cables are loose or have become disconnected Check the camera video ca ble and connections Disconnect and reconnect the cable at the system and at the camera Try moving the camera to an other channel or use another cable The system beeps at startup ...

Page 181: ... supports Pelco D and P Display Live Display 4 ch 1 4 8 ch 1 4 8 16 ch 1 4 8 9 16 Live Display Speed 4 ch 120 NTSC 100 PAL 8 ch 240 NTSC 200 PAL 16 ch 480 NTSC 400 PAL OSD Camera title time video loss camera lock motion detection recording System Navigation USB mouse IR remote controller front panel Motion Area Setting Adjustable grid 22x18 Sensitivity Levels 100 Firmware Upgrade Automatic over th...

Page 182: ...event Log Search Up to 1 000 lines for motion detected configura tion changes connects disconnects and video loss Audio Play Yes Storage Archive Storage Up to 2 HDD s SATA Maximum Capacity Up to 2x4TB Backup Media USB flash drive HDD network Backup File Format DAV or ASF file Connectivity Cloud Connection FLIR Cloud Supported Operating Systems Windows Mac OSX Remote Software FLIR Cloud CMS Softwar...

Page 183: ...esolution Pixels Speed FPS Frames per second Model FPS NTSC PAL 960H 960x480 960x576 720P 1280x720 1080P 1920x1080 4ch Total 120 100 120 100 60 60 Per channel 30 25 30 25 15 15 8ch Total 240 200 240 200 120 120 Per channel 30 25 30 25 15 15 16ch Total 480 400 480 400 240 240 Per channel 30 25 30 25 15 15 As our products are subject to continuous improvement FLIR Systems Inc and its sub sidiaries r...

Page 184: ...Via Coax and RS485 supports Pelco D and P Display Live Display 4 ch 1 4 8 ch 1 4 8 Live Display Speed 4 ch 120 NTSC 100 PAL 8 ch 240 NTSC 200 PAL OSD Camera title time video loss camera lock motion detection recording System Navigation USB mouse IR remote controller front panel Motion Area Setting Adjustable grid 22x18 Sensitivity Levels 100 Firmware Upgrade Automatic over the Internet via USB dev...

Page 185: ... motion detected configura tion changes connects disconnects and video loss Audio Play Yes Storage Archive Storage Up to 2 HDD s SATA Maximum Capacity Up to 2x4TB Backup Media USB flash drive HDD network Backup File Format DAV or ASF file Connectivity Cloud Connection FLIR Cloud Supported Operating Systems Windows Mac OSX Remote Software FLIR Cloud CMS Software PC Mac Email Notification Text with ...

Page 186: ...H Recording Resolution Pixels Speed FPS Frames per second Model FPS NTSC PAL 960H 960x480 960x576 720P 1280x720 1080P 1920x1080 4ch Total 120 100 120 100 120 100 Per channel 30 25 30 25 30 25 8ch Total 240 200 240 200 240 200 Per channel 30 25 30 25 30 25 As our products are subject to continuous improvement FLIR Systems Inc and its sub sidiaries reserve the right to modify product design specific...

Page 187: ...rence to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to try to cor rect the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the re ceiver ...

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Page 190: ...registered trademarks or trademarks of FLIR Systems and or its subsidiaries All other trademarks trade names or company names referenced herein are used for identification only and are the property of their respective owners Legal disclaimer Specifications subject to change without further notice Camera models and accessories subject to regional market considerations License procedures may apply P...

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