Fiery E-41, Installation And Service Manual

Page: 134 / 161

T
ROUBLESHOOTING
134
Startup (cont.)
Control Panel screen and
Activity light appear as
follows: Problem with the Windows
operating system. 1. Recheck all cables and connections.
2. Reboot the E-41.
3. If the problem persists, reinstall system software
(see page 105 ).
Activity light status
progresses from solid green
to solid red. Possibly one of the following:
• Problem with system software
• Print job is corrupt or too large
• Faulty UIB cable
• CPU overheated
• Faulty motherboard
1. If you suspect that the problem may be caused by a print
job, try printing a different job.
2. Recheck all cables and connections.
3. Reboot the E-41 and check whether the CPU cooling
assembly fan is operating. If the fan is properly connected
to the motherboard but does not operate, replace the
cooling assembly.
4. If the problem persists, reinstall system software
(see page 105 ).
5. If the problem persists, try connecting another UIB cable
(see Figure 12 on page 48 ).
6. If the problem persists, replace the motherboard (see
page 65 ).
FieryBar messages
Check copier/printer
power & cable
connections appears on
the optional monitor, if
present.
Possibly one of the following:
• Problem with the connection
between the E-41 and the copier/printer
• The copier/printer is not powered on
• The copier/printer is on but is not ready
to print
1. Make sure that the copier/printer is powered on and ready to
print.
2. Make sure that the copier/printer interface cable is the
correct type and is correctly connected to both the copier/
printer and the E-41.
3. If the problem persists:
• Recycle power on the copier/printer.
• Recycle power on the E-41 by shutting down through the
E-41 Control Panel, waiting 10 seconds, and then powering
the E-41 back on (see
page 40 ).
4. If the problem persists, replace the copier/printer interface
cable (see page 122 ).
5. If the problem persists, replace the video board
(see page 57 ).
6. If the problem persists, you may need to service
the copier/printer.
Symptom Possible cause Suggested action
S T A R T I N G U P. . .
Activity light status:
Blinking green,
then solid red.
Activity light status:
Solid green, then
solid red.