S
ERVICE
P
ROCEDURES
72
4. Power on the E-41 and allow it to boot without interruption.
If a monitor is connected to the E-41:
• At the Log On to Windows dialog box, type
Administrator
in the user name field, type
Fiery.1
in the password field, and then press Enter on the keyboard. Type
Fiery.1
exactly as
shown. The password is case-sensitive; for example,
fiery.1
will not work.
At this point the E-41 is in Service Mode, so you can verify that the new motherboard solves
the problem that you are trying to troubleshoot. Service Mode is not indicated on the
monitor or on the E-41 Control Panel.
5. Print the E-41 Test Page (see
6. Ask the network administrator to connect the E-41 to the network and download a print job
over the network (see
Configuration and Setup
on the User Documentation CD).
If the problem that you are troubleshooting persists, or if you are unable to perform
through
above while in Service Mode, you may conclude that the old motherboard was
not the source of the problem and does not need to be replaced. If so, do not transfer options
to the new motherboard (described on
), do not install system software, and do not
replace the HDD. Reinstall the old motherboard and return the new motherboard with the
unexpended one-time use dongle to inventory. For more information about troubleshooting
system problems, see
“Troubleshooting” on page 120.
If installing a new motherboard solved the problem that you are troubleshooting and you
are able to print a Test Page and send a print job over the network, you are ready to transfer
options to the new motherboard. Service Mode ends automatically when you transfer options
to the new motherboard (see
).
Summary of Contents for E-41
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