EC Controller 2
Unit
Fault code
Category
Alarm description
Troubleshooting
(See appendix 1: "Simplified diagrams" for the location of dampers, sen-
sors, air directions, etc.)
xx yy
z
37 02
4
The supply voltage to
the EC controller is too
low
● Check for low voltage to EC controller 2
37 03
4
The supply voltage to
the EC controller is too
high
● Check for overvoltage to EC controller 2
37 04
1
The EC controller mo-
tor is drawing too much
current
● Check the fan impeller can turn freely
● Check wear on the motor ball bearings
37 06
1
Temperature in the EC
controller power mod-
ule has risen above
90°C
● Check if the temperature at EC controller 2 exceeded the per-
mitted 35°C when the alarm was tripped. If the temperature
has been too high, the unit will restart when the air tempera-
ture falls below 35°C.
37 07
4
Temperature in the EC
controller power mod-
ule has risen above
120°C
● Check if the temperature at EC controller 2 exceeded the per-
mitted 35°C when the alarm was tripped. If the temperature
has been too high, the unit will restart when the air tempera-
ture falls below 35°C.
37 08
4
EC controller hardware
fault
● Restart unit. If this does not remedy the fault, replace EC con-
troller 2.
37 09
4
MCE FAULT
● Restart unit. If this does not remedy the fault, replace EC con-
troller 2.
37 10
4
Motor blocked
● EC controller motor is blocked
37 11
4
EC controller power
supply to motor has
lost a phase
● Check the cable between EC controller 2 and motor
● Check for a short circuit in the motor windings
37 14
4
The software version in
the EC controller is out
of date
● Upgrade software in EC controller 2.
37 15
4
EC controller does not
fit VEX/CX size
● Check whether the EC controller fits the VEX/CX size, see
VEX/CX configuration.
37 16
4
No modbus communi-
cation to EC controller
● Check the modbus cable between the main board and the EC
controller
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Alarms
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Summary of Contents for EXact2 VEX240 series
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