18
155
Eversense CGM User Guide
3. The LED will start blinking in about two seconds
indicating the smart transmitter is going through
a self-test sequence. The LED will blink in various
colors. Once the self test is complete, the smart
transmitter will vibrate and a steady green or orange
LED will stay on.
4. If the self-test does not complete, repeat steps 1
through 3.
5. If step 3 is successfully completed, the smart
transmitter is now ready for use.
6. Disconnect the smart transmitter from the USB cable
and proceed with pairing. Once paired, the system
will be in the Initialization Phase. If you are unable to
complete the reset, contact Customer Support.
Q: Can other people connect to my smart transmitter?
A: The Eversense CGM System utilizes a secure Bluetooth
connection and will not allow others to connect.
Q: What happens if my smart transmitter is
disconnected from my mobile device or app?
A: The smart transmitter will vibrate and the app will
provide a “Transmitter Disconnected” notification
every 5 to 30 minutes, based on your sound settings,
until the app is launched or the smart transmitter is
reconnected. Once the connection is re-established, the
data collected will sync with the mobile app.
3. Press the power button 3 times again to place
the smart transmitter in discoverable mode
and pair with your mobile device. Tap
Menu
>
Connect
to see if your smart
transmitter is connected. If not connected, tap
to select your smart transmitter from the list.
If these steps do not resolve the problem, you
may need to go to the Bluetooth Settings feature
on your mobile device and unpair or forget the
smart transmitter and then press the smart
transmitter power button 3 times to re-pair. If the
problem still exists, you may need to reset your
smart transmitter.
Q: How do I reset my smart transmitter?
A: Follow the steps below.
1. Place the smart transmitter into the charging
cradle and connect the USB cable. Plug the
cable into the wall outlet. (You can also plug the
standard USB end of the cable directly into a
USB port on your computer.)
2. Press and hold the power button (for approx.
14 seconds) on the smart transmitter while
connected to the USB. Release the power button.
LBL-1602-01-001 Rev N_Eversense User Guide_mgdL_R1.indd 155
LBL-1602-01-001 Rev N_Eversense User Guide_mgdL_R1.indd 155
2/26/20 12:59 PM
2/26/20 12:59 PM
