• Verify that your router or access point is operating correctly by connecting to it from your computer or
another device.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
• Check to see if access restrictions, such as MAC address filtering, are set on the router or access
point. If access restrictions are set, add your product's MAC address to your router's address list. To
obtain your product's MAC address, print a network status sheet. Then follow the instructions in your
router or access point documentation to add the address to the list.
• If your router or access point does not broadcast its network name (SSID), follow the instructions that
came with your product to enter your wireless network name manually.
• If your router or access point has security enabled, determine the kind of security it is using and any
required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA
passphrase correctly.
• Check if your computer is restricting the available wireless channels. If so, verify that your wireless
access point is using one of the usable channels and change to a usable channel, if necessary.
• If you are using a Wi-Fi Direct connection that suddenly disconnects, the Wi-Fi direct password on
your device may have been changed. If necessary, delete the existing
DIRECT-xxxxxxxx
connection
settings from your device and enter a new password. See your device documentation for instructions.
• If you connected your product to a Windows computer using Wi-Fi Direct and it automatically selected
Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check the
network connection or adapter settings in the Windows Control Panel and set the
Internet metric
setting to
100
for your version of the Internet Protocol.
Parent topic:
Solving Network Problems
Network Software Cannot Find Product on a Network
If EpsonNet Setup cannot find your product on a network, try these solutions:
• Make sure your product is turned on and connected to your network. Verify connection using your
product control panel.
• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non-
ASCII characters.
• Make sure your product is not connected to a guest network.
• If necessary, reinstall your product software and try running EpsonNet Setup again:
1. Reset your product's network settings to their factory defaults.
2. Windows only: uninstall your product software.
Summary of Contents for WF-6530
Page 1: ...WF 6530 User s Guide ...
Page 47: ...6 Select Yes to disable Wi Fi Parent topic Changing or Updating Network Connections ...
Page 71: ......
Page 165: ...You see this window ...
Page 191: ...DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem ...
Page 192: ...ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router ...
Page 225: ...You see this window 4 Select Speed Dial Group Dial List ...
Page 289: ...6 Raise the lever and open the ADF cover F ...
Page 312: ...3 Remove the output tray and pull out the paper cassette 4 Pull the lever to lower the cover ...
Page 314: ...2 Pull out the paper cassette 3 Carefully remove any paper jammed inside the product ...
Page 318: ...3 Raise the lever and open the ADF cover ...
Page 319: ...4 Carefully remove any jammed pages ...
Page 320: ...5 Close the ADF cover then raise the document cover ...