Epson SureColor P8570D Series User Manual Download Page 327

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327

Solving Problems

Check these sections for solutions to problems you may have using your product.

Checking for Software Updates
Product Status Messages
Resetting Control Panel Defaults
Solving Printer Problems
Solving Network Problems
Solving Printing Problems
Solving Paper Problems
Solving Print Quality Problems
Uninstall Your Product Software
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)

Checking for Software Updates

Periodically, it's a good idea to check Epson's support website for free updates to your product software.
Visit

epson.com/support

(U.S.),

epson.ca/support

(Canada), or

latin.epson.com/support

(Caribbean) and

select your product.

•

Windows

: Your printer software automatically checks for updates. You can also manually update the

software by:

• Accessing the Windows Desktop and right-clicking the

icon for your product in the right side of

the Windows taskbar, or clicking the up arrow and right-clicking

. Select

Software Update

• Clicking on the

Utility

tab in the printer settings window and selecting

Driver Update

You can also update the software by selecting

EPSON Software Updater

in the

EPSON

Software

program group, accessible by the

Start

button, or on the

Start

Apps

screens, depending

on your version of Windows.

•

OS X

: You can manually update the software by opening the

Applications

Epson Software

folder

and selecting

EPSON Software Updater

•

macOS 10.12.x, 10.13.x, 10.14.x, or 10.15.x

: You can manually update the software by opening the

App Store

, selecting

Updates

, searching for a software update option for Epson Software, and

selecting

Update

Summary of Contents for SureColor P8570D Series

Page 1: ...Epson SureColor P8570D T7770D Series User s Guide ...

Page 2: ......

Page 3: ...Changing the LCD Screen Language 26 Selecting the Date and Time 26 Setting a Password and Locking the Control Panel 27 Using AirPrint 29 Using the Epson Smart Panel Mobile App 30 Using Power Saving Settings 30 Changing the Sleep Timer Settings 30 Changing the Power Off Timer Settings 31 Printer Usage Guidelines 32 Installation Space 33 Using Your Printer 33 Storing Your Printer 34 Wi Fi or Wired N...

Page 4: ...edia Handling 54 Media Handling Precautions 54 Roll Paper Handling 56 Loading Roll 1 56 Loading Roll 2 67 Cutting Roll Paper 78 Cutting Roll Paper Manually 78 Printing Cutting Guidelines 79 Removing Roll 1 80 Removing Roll 2 84 Cut Sheet Handling 90 Loading Cut Sheets 90 Loading Poster Board 99 Creating Custom Paper Settings 110 Selecting Custom Paper Configurations 111 Creating Custom Paper Setti...

Page 5: ... Print Quality Options Windows 161 Using Layout Manager Windows 163 Selecting Print Layout Options Windows 168 Page Layout Options Windows 168 Selecting Advanced Settings Windows 169 Roll Paper Options Windows 170 Selecting Additional Settings Windows 172 Saving Sharing and Customizing the Printer Settings 173 Saving and Sharing Print Settings Windows 173 Printing Your Document or Photo Windows 17...

Page 6: ...nter Driver 201 Printing CAD Drawings in HP GL 2 or HP RTL Mode 203 Printing from a Shared Folder 205 Setting Up a Shared Folder from the Control Panel 206 Setting Up a Shared Folder Using Web Config 207 Printing from a Web Browser 208 Switching the Roll Paper for Printing 209 Switching Rolls According to Paper Type 210 Switching Rolls According to Page Size 213 Switching Rolls when Paper Runs Out...

Page 7: ... 266 Replacing the Maintenance Box 270 Replacing the Borderless Maintenance Boxes 273 Adjusting Print Quality 278 Print Head Maintenance 278 Print Head Nozzle Check 278 Checking the Nozzles Using the Product Control Panel 279 Checking the Nozzles Using a Computer Utility 280 Print Head Cleaning 282 Cleaning the Print Head Using the Product Control Panel 283 Cleaning the Print Head Using a Computer...

Page 8: ...g Unexpectedly 331 Forgot the Administrator Password 331 Software Installation Problems 331 Solving Network Problems 332 Product Cannot Connect to a Wireless Router or Access Point 332 Network Software Cannot Find Product on a Network 334 Product Does Not Appear in Mac Printer Window 334 Wired Network Connection Becomes Unstable 335 Cannot Print Over a Network 335 Solving Printing Problems 336 Not...

Page 9: ...ng Specifications 360 Paper Specifications 361 Printable Area Specifications 362 Ink Cartridge Specifications 364 Dimension Specifications 365 Electrical Specifications 365 Environmental Specifications 366 Interface Specifications 367 Network Interface Specifications 368 Safety and Approvals Specifications 369 Notices 371 Important Safety Instructions 371 General Product Safety Instructions 371 LC...

Page 10: ...10 Default Delay Times for Power Management for Epson Products 380 Copyright Attribution 381 ...

Page 11: ...11 SureColor P8570D T7770D Series User s Guide Welcome to the SureColor P8570D T7770D Series User s Guide For a printable PDF copy of this guide click here ...

Page 12: ...include these special features High productivity Print accurate A1 D size prints in 16 seconds Print posters photos and POP displays at speeds over 300 sq ft hr and CAD and technical drawings at speeds over 1400 sq ft hr Available 110 350 or 700 ml high capacity ink cartridges Next generation UltraChrome PRO6 with Gray SureColor P8570D or UltraChrome XD3 with Red SureColor T7770D 6 color all pigme...

Page 13: ...l Easy to use software Improved media setting software Automatically switches between Photo Black and Matte Black inks according to media type Supports roll paper and cut sheet poster board up to 44 inches 1118 mm wide Optional Equipment and Replacement Parts U S Canada Optional Equipment and Replacement Parts Latin America Parent topic Introduction to Your Printer Optional Equipment and Replaceme...

Page 14: ...referred Plus Commercial Service and Support Plan SureColor T7770D EPPT7700S4 Parent topic Product Features Optional Equipment and Replacement Parts Latin America You can purchase genuine Epson ink paper and accessories from an Epson authorized reseller To find the nearest reseller visit latin epson com or call your nearest Epson sales office Note Availability of accessories varies by country Opti...

Page 15: ...autions must be observed to avoid damage to your equipment Notes contain important information about your printer Tips contain additional printing information Parent topic Introduction to Your Printer Printer Part Locations Check the printer part illustrations to learn about the parts on your printer Product Parts Front Product Parts Inside Product Parts Back Parent topic Introduction to Your Prin...

Page 16: ...media type set to top position when replacing borderless maintenance box 3 Roll 1 can be used optionally as a take up reel 4 Roll 2 5 Security lock slot front 6 USB memory port print directly from a connected USB memory device 7 Paper basket 8 Control panel 9 Printer covers open to clean inside printer or clear paper jams ...

Page 17: ...17 10 Paper support lock lever 11 Front caster Roll Paper Area 1 Spindle lock lever 2 Paper stop 3 Spindle ...

Page 18: ...button 11 Take up direction switch print side in or print side out 12 Borderless maintenance boxes for borderless printing Parent topic Printer Part Locations Related references Roll Paper Jam Problems Cut Sheet Paper Jam Problems Related tasks Replacing the Cutter Replacing the Borderless Maintenance Boxes Loading Media for Auto Take up Loading Roll 2 Cleaning Your Product Related topics Printing...

Page 19: ...ng prevention caps cover the print head nozzles to prevent them from drying when not printing 4 Wipers wipe off ink that is stuck to the surface of the print head nozzles 5 Suction cap pulls the optimum amount of ink from the print head nozzles during head cleaning ...

Page 20: ...er 2 Maintenance box cover 3 Maintenance box 4 Ink cartridges Parent topic Printer Part Locations Related tasks Replacing the Cutter Wiping Around the Print Head Cleaning the Platen and Borderless Pad Edges Cleaning the Print Head Cap Area ...

Page 21: ...ort for computer connection 4 Option slot for optional SSD unit 5 Adobe Embedded Print Engine 6 DC inlet connect supplied power cable 7 Security lock slot rear 8 Rear cover 9 Rear paper feed slot for feeding cut sheet poster board from the rear 10 Adjustable feet ...

Page 22: ...Panel Parent topic Introduction to Your Printer Control Panel 1 authentication system icon tap to switch to authentication system 2 home icon tap to return to the home screen 3 power button 4 back icon authentication system only 5 LCD touchscreen 6 Error alert light check the control panel for error details when lit 7 stop icon 8 information icon access ink information and view job history 9 authe...

Page 23: ...model and options installed You can select the icon to toggle between the home screen and the ink level display 1 Access menu items 2 Displays the printer s status error messages and other information 3 Displays roll paper information When roll paper is not loaded is displayed ...

Page 24: ... the corresponding ink cartridge is running low Tap the display area to check the ink cartridge model number 6 Displays the amount of space remaining in the borderless maintenance boxes When is displayed the corresponding box is almost full Tap the display area to check the borderless maintenance box model number 7 Displays the amount of space remaining in the maintenance box When is displayed the...

Page 25: ...he internal light on or off turn on to check print in progress 13 Displays settings for feeding and cutting roll paper 14 Displays the Paper Setting menu Select when loading removing setting or adjusting paper 15 Displays the Network Folder menu Select to print a file from a shared network folder shared folder must be set up in advance 16 Displays the Help menu Note When the optional SSD unit is i...

Page 26: ...e 5 Select the home icon to exit Parent topic Using the Control Panel Selecting the Date and Time Before using your product select the current date time and daylight saving phase in your area and choose your preferred date and time format Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Select the home icon ...

Page 27: ...creen keyboard to enter the current time and select OK 9 Select Daylight Saving Time and select either Summer or Winter 10 Select the home icon to exit Parent topic Using the Control Panel Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed Note The locked settings may differ depending on your pro...

Page 28: ...ce For more information on administration settings see the online Administrator s Guide 1 Select the home icon if necessary 2 Select the icon 3 Select General Settings System Administration Security Settings Admin Settings You see a screen like this 4 Select Admin Password Change 5 Do one of the following If you have set an administrator password before enter the current password then enter and co...

Page 29: ...led You must enter the admin password to access any of the locked settings Note You can restore the administrator password to the default password by selecting Restore Default Settings on the Admin Password screen and entering the administrator password If you forget your password contact Epson for assistance Parent topic Using the Control Panel Related tasks Accessing the Web Config Utility Using...

Page 30: ...twork Then open Epson Smart Panel and select your Epson product if necessary If your Epson product is not connected to a wireless network connect your mobile device to the network you want to use then open Epson Smart Panel and follow the instructions to set up your Epson product Now you are ready to control your Epson product with your mobile device Parent topic Introduction to Your Printer Using...

Page 31: ...ton to increase or decrease the number of minutes Press the number to display the on screen keypad select the number of minutes between 1 and 120 and select OK 5 Select OK When your product enters sleep mode the control panel s screen goes dark but the power light remains on Parent topic Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatical...

Page 32: ...asing the time will affect the printer s energy efficiency Please consider the environment before making any changes Parent topic Using Power Saving Settings Printer Usage Guidelines Follow the guidelines in these sections as you use your printer consumables and print media Installation Space Using Your Printer Storing Your Printer Parent topic Introduction to Your Printer ...

Page 33: ...2 95 inches 75 mm D 19 64 inches 499 mm 3 To open or close the Roll 2 unit 24 84 inches 631 mm 4 To feed cut sheets poster board up to 157 48 inches 4000 mm H 38 38 inches 975 mm 5 To open or close printer cover 7 67 inches 195 mm Parent topic Printer Usage Guidelines Using Your Printer Follow these guidelines as you use your printer Operate the printer only within the specified operating temperat...

Page 34: ... print head to dry out In this case turn on the power and wait until the carriage is in the home position When the printer is on do not disconnect the power cable or cut the power at the circuit breaker The print head may not be in the home position In this case turn on the power and wait a while until the print head is in the home position Note To keep the print head in the optimum operating cond...

Page 35: ...dust and debris from getting in If the printer will be not be used for an extended period of time protect it with an anti static cloth or other cover The print head nozzles can become clogged if fine dust gets on the print head and you may not be able to print properly If the printer is turned on after an extended period of time with the power off the printer may automatically perform head cleanin...

Page 36: ...ception of traffic over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it vulnerable to se...

Page 37: ...uter over a wireless or wired network Note You cannot connect to a wired and wireless network at the same time 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi or Wired Networ...

Page 38: ...lect the home icon if necessary 2 Select the icon 3 Select Router Start Setup or Change Settings Wi Fi Setup Wizard 4 Select the name of your wireless network or select Enter Manually to enter the name manually Use the on screen keyboard to enter your network name Note If you enter the wireless network manually select Available for Password and then enter the password 5 Select the Enter Password f...

Page 39: ...nt Check Report Otherwise select OK 9 Select the home icon to exit You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device and then print If you are printing from a computer make sure you installed the network software from the Epson website Note If you don t see the icon you may have selected the wrong network name or entered the pass...

Page 40: ...e 3 Other wireless device Enabling Wi Fi Direct Mode Parent topic Wi Fi or Wired Networking Enabling Wi Fi Direct Mode You can enable Wi Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator fo...

Page 41: ...stalled the network software from the Epson website Note If you don t see the icon on the LCD screen you may have selected the wrong network name or entered the password incorrectly Repeat these steps to try again Any connected devices will be disconnected when you turn off the printer To reconnect after turning the printer back on repeat these steps Parent topic Wi Fi Direct Mode Setup Related ta...

Page 42: ...e able to connect to your product directly from your computer or device and then print If you are printing from a computer make sure you installed the product software from the Epson website Note If you don t see the icon restart the access point move it closer to the printer and repeat these steps to try again If it still does not work print a network connection report and check the solution Pare...

Page 43: ... any problems you have Parent topic Wi Fi or Wired Networking Related tasks Printing a Network Connection Report Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network 1 Select the icon 2 Select General Settings Network Settings ...

Page 44: ...on Check Print Check Report 4 Select Print Examine the error codes and solutions shown on the network connection report Network Connection Report Codes and Messages Parent topic Wi Fi or Wired Networking Related tasks Printing a Network Status Sheet ...

Page 45: ...ote Error codes and messages listed here may not all apply to your product Error Codes and Messages Error code and message Solution E 1 Confirm that the network cable is connected and network devices such as hub router or access point are turned on Make sure your router access point and or hub are turned on and the network cable is securely connected to your device and to your product If you are t...

Page 46: ...t and remove any obstacles between them Also move your product away from devices such as wireless phones or microwaves Confirm that the SSID shown on the network connection report matches the label on your router or access point Also make sure your SSID uses only ASCII characters and symbols or your product cannot display the SSID correctly If you are trying to connect using the WPS push button me...

Page 47: ...ister your product s MAC address so it is not filtered Locate the MAC address on the network connection report and check your router or access point documentation for instructions If your router or access point is using shared authentication with WEP security confirm that you are using the correct authentication key and index If your router or access point limits the number of connected devices ra...

Page 48: ...ned on and do the following If your product s Obtain IP Address setting is set to Manual check the IP address subnet mask and default gateway addresses on the network connection report to see if they are correct If not correct the settings If DHCP is enabled set your product s Obtain IP Address setting to Auto If you want to use the DHCP assigned address as a static address set the Obtain IP Addre...

Page 49: ...ork settings If your router or access point uses WEP security with several registered passwords make sure that the first registered password is set on your product E 13 Confirm the following Entered security key password is correct Index of the security key password is set to the first number Connection and network setup of the PC or other device is correct Contact your network administrator for a...

Page 50: ...es to your product using a Wi Fi Direct Simple AP connection If you want to add another device disconnect an existing connected device first The same SSID as Wi Fi Direct exists in the environment Change the Wi Fi Direct SSID if you cannot connect a smart device to the printer Change the Wi Fi Direct SSID Parent topic Printing a Network Connection Report Related tasks Accessing the Web Config Util...

Page 51: ...nge the password the first time you log in to Web Config Be sure to write down the new password and keep it in a safe place Passwords can not be restored or changed unless the correct password is entered If you forget your password contact Epson for assistance Parent topic Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Setting a Password and Locking the Cont...

Page 52: ... Wired LAN Connection Method Start Setup The Wi Fi connection is disabled Select OK 5 Connect one end of an Ethernet network cable to the product s LAN port 6 Connect the other end to any available LAN port on your router or access point Parent topic Changing or Updating Network Connections Related references Product Parts Back Connecting to a New Wi Fi Router If you change the wireless router you...

Page 53: ...he Start Here sheet Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password N...

Page 54: ...product and remove printed media Maintain a constant room temperature when using Epson special media optimal conditions are between 59 F 15 C and 77 F 25 C with 40 to 60 humidity Changes in temperature and humidity may cause paper to become wavy or curled Avoid touching the printable surface of the paper with your bare hands moisture and oils from your hands can affect print quality Do not rub you...

Page 55: ...problems Rewind the media on the roll or use a different roll Place unused media in its original packaging for storage Keep the media dry and avoid storage locations that are subject to direct sunlight excessive heat or high humidity Store cut sheets flat to prevent curling Do not use media that is wrinkled torn creased or curled Flatten the paper before use by bending it in the opposite direction...

Page 56: ...ferent under different lighting conditions Parent topic Media Handling Roll Paper Handling See these sections to load cut and remove roll paper in your product Loading Roll 1 Loading Roll 2 Cutting Roll Paper Removing Roll 1 Removing Roll 2 Parent topic Media Handling Loading Roll 1 You can load roll paper with a 2 or 3 inch core and a width of 10 to 44 inches 254 to 1118 mm Load roll paper onto t...

Page 57: ...57 4 Lift up to release the paper output tray then gently pull the tray open and place it into position A the lowest position as shown ...

Page 58: ...58 Note Close the paper output flap if it is open 5 Pull up the lock lever on the roll paper holder Note Make sure you pull the lock lever all the way up to unlock it completely ...

Page 59: ...59 6 Remove the spindle 7 Remove the transparent paper stop from the spindle ...

Page 60: ...60 8 Do one of the following 2 inch roll core If installed remove the core adapters from both paper stops Push the two tabs on each paper stop to remove the adapter ...

Page 61: ...the triangle marks on the adapter and push the adapter in until the tabs are secured 9 Insert the spindle into the roll paper core as shown with the leading edge of the roll paper facing towards you Push the fixed paper stop against the roll paper until there is no gap between the paper stop and the roll paper ...

Page 62: ...he spindle and press it in until there is no gap between the paper stop and the roll paper 11 Make sure both paper stops are flush against the roll paper 12 Place the spindle into the grooves on the printer with the black paper stop on the right ...

Page 63: ...ng the control panel Epson Media Installer or Epson Edge Print For details on how to use Epson Edge Print see the Epson Edge Print manual For non Epson media consult the manufacturer s website for appropriate media types If the roll paper has a barcode printed on it the printer reads it and automatically loads the correct settings If you do not select settings within 90 seconds the printer uses th...

Page 64: ...type and amount remaining 16 Select Advanced Paper Settings and set any additional settings if necessary 17 Select OK when you are finished The paper will automatically feed into the printer 18 If Roll Paper Setup Auto Loading Off is selected in the Printer Settings menu or if the roll paper doesn t feed automatically do the following to manually feed the paper Gently turn the paper roll and guide...

Page 65: ...65 Insert the leading edge of the paper into the paper feed slot until you hear a sound 19 A message appears on the LCD screen when your printer is ready to print ...

Page 66: ...sket Hold the ejected paper in both hands and support it so that the paper does not touch the floor Parent topic Roll Paper Handling Related references Roll Paper Options Windows Paper Setting Menu Paper Specifications Available Epson Papers Related tasks Removing Roll 1 Selecting Advanced Settings Mac Creating Custom Paper Settings Using Epson Media Installer ...

Page 67: ...per onto the spindle before loading the roll paper in the printer 1 Remove any tape and protective paper from the end of the roll Make sure the paper is cut straight across to avoid paper feeding problems 2 Make sure Load paper is displayed on the home screen Note When roll paper is not loaded is displayed 3 Select Roll 2 OK ...

Page 68: ...68 4 Lift up to release the paper output tray then gently pull the tray open and place it into position A the lowest position as shown ...

Page 69: ...69 Note Close the paper output flap if it is open 5 Pull up the lock lever on the roll paper holder Note Make sure you pull the lock lever all the way up to unlock it completely ...

Page 70: ...70 6 Pull out the Roll 2 unit 7 Remove the spindle 8 Remove the transparent paper stop from the spindle ...

Page 71: ...71 9 Do one of the following 2 inch roll core If installed remove the core adapters from both paper stops Push the two tabs on each paper stop to remove the adapter ...

Page 72: ...he triangle marks on the adapter and push the adapter in until the tabs are secured 10 Insert the spindle into the roll paper core as shown with the leading edge of the roll paper facing towards you Push the fixed paper stop against the roll paper until there is no gap between the paper stop and the roll paper ...

Page 73: ... it in until there is no gap between the paper stop and the roll paper 12 Make sure both paper stops are flush against the roll paper 13 Place the spindle into the grooves on the Roll 2 unit with the black end of the spindle on the right and push the Roll 2 unit in ...

Page 74: ...ng the control panel Epson Media Installer or Epson Edge Print For details on how to use Epson Edge Print see the Epson Edge Print manual For non Epson media consult the manufacturer s website for appropriate media types If the roll paper has a barcode printed on it the printer reads it and automatically loads the correct settings If you do not select settings within 90 seconds the printer uses th...

Page 75: ...type and amount remaining 17 Select Advanced Paper Settings and set any additional settings if necessary 18 Select OK when you are finished The paper will automatically feed into the printer 19 If Roll Paper Setup Auto Loading Off is selected in the Printer Settings menu or if the roll paper doesn t feed automatically do the following to manually feed the paper Gently turn the paper roll and guide...

Page 76: ...76 Insert the leading edge of the paper into the paper feed slot until you hear a sound 20 A message appears on the LCD screen when your printer is ready to print ...

Page 77: ...sket Hold the ejected paper in both hands and support it so that the paper does not touch the floor Parent topic Roll Paper Handling Related references Roll Paper Options Windows Paper Setting Menu Paper Specifications Available Epson Papers Related tasks Removing Roll 2 Selecting Advanced Settings Mac Creating Custom Paper Settings Using Epson Media Installer ...

Page 78: ...r driver overrides the control panel setting Caution Do not use the built in cutter with these paper types or you may damage or dull the blade Fine art paper Canvas Vinyl Matte poster board Adhesive paper Banner media When you print on these paper types you need to disable the Auto Cut setting and cut the print manually You can print cutting guidelines to help you Cutting Roll Paper Manually Print...

Page 79: ...tion labeled on the printer 5 Cut the paper depending on the situation If the auto cut setting is turned off only in the printer driver the paper is cut and the paper leading edge returns to the print wait position If the auto cut setting is turned off in the control panel select Cut to manually cut the paper with scissors or select Print Cutting Guideline to print a line on the paper to guide wit...

Page 80: ...d indenting or creasing the paper Note If you enabled Remaining Amount Management the printer prints a barcode on the leading edge of the roll when you remove the roll paper When you reload the paper the printer reads the barcode and automatically sets the paper type and amount remaining 1 Store the paper basket if necessary ...

Page 81: ... can also eject the roll paper by pressing the Roll 1 release button The printer rewinds the roll paper Note If printed paper is not cut and remains loaded in the printer select Paper Setting Roll 1 Feed Cut Paper and adjust the cutting position to cut the roll paper ...

Page 82: ...82 3 Pull up the lock lever on the roll paper holder to release it Note Make sure you pull the lock lever all the way up to unlock it completely 4 Lift the roll paper out of the printer to remove it ...

Page 83: ...rent paper stop from the spindle 6 Remove the spindle from the roll paper 7 Reattach the transparent paper stop to the spindle 8 Place the spindle into the grooves on the printer with the black end of the spindle on the right ...

Page 84: ...ing end caps are installed Never store roll paper on its edge as a flat spot can develop and lead to imaging artifacts on the prints Do not store roll paper in dusty areas Print head maintenance and cleanings increase if dust accumulates on the paper Parent topic Roll Paper Handling Removing Roll 2 When you finish printing on roll paper remove it from the printer to avoid indenting or creasing the...

Page 85: ...Roll 2 unit while the paper is loaded Otherwise the paper may wrinkle when you slide the Roll 2 unit back in When reinstalling the Roll 2 unit slowly slide it in while taking up the paper by hand 1 Store the paper basket if necessary ...

Page 86: ... can also eject the roll paper by pressing the Roll 2 release button The printer rewinds the roll paper Note If printed paper is not cut and remains loaded in the printer select Paper Setting Roll 2 Feed Cut Paper and adjust the cutting position to cut the roll paper ...

Page 87: ...87 3 Pull up the lock lever on the roll paper holder to release it Note Make sure you pull the lock lever all the way up to unlock it completely 4 Pull out the Roll 2 unit ...

Page 88: ...88 5 Lift the roll paper up to remove it 6 Remove the transparent paper stop from the spindle 7 Remove the spindle from the roll paper 8 Reattach the transparent paper stop to the spindle ...

Page 89: ...per carefully and place it in its original package Note Store roll paper on its end or horizontally if the packaging end caps are installed Never store roll paper on its edge as a flat spot can develop and lead to imaging artifacts on the prints Do not store roll paper in dusty areas Print head maintenance and cleanings increase if dust accumulates on the paper Parent topic Roll Paper Handling ...

Page 90: ...r printing Set the paper feed location from the LCD screen before printing Select General Settings Printer Settings Paper Source Settings Cut Sheet Poster Board Paper Slot and select Front or Back You can load most photo and fine art sheet papers up to 03 inches 0 8 mm thick Note Remove any loaded paper including roll paper before you load cut sheet paper or poster board Make sure there is enough ...

Page 91: ...91 3 Lift up to release the paper output tray then gently pull the tray open and place it into position B the middle position as shown ...

Page 92: ...92 Note Close the paper output flap if it is open ...

Page 93: ...e of the following Feeding from the back of the printer Align the left edge of the paper with the vertical line on the left side of the rear paper feed slot Make sure the printable side of the paper is facing up ...

Page 94: ... the paper straight into the printer as shown Feeding from the front of the printer Align the right edge of the paper with the right side of the front paper feed slot Make sure the printable side is facing up ...

Page 95: ...95 ...

Page 96: ...96 Insert the paper straight into the printer until the trailing edge is above the loading mark on the roll paper cover the top edge of the ruler ...

Page 97: ...lect Paper Size to set the correct size Note Store cut sheet media flat in its original packaging Storing sheet media unprotected or on its long or short edge can lead to excess paper curl and cause damage to the printer and ruined prints 6 Select Advanced Paper Settings and set any additional settings if necessary 7 Select OK on the LCD screen 8 A message appears on the LCD screen when your print...

Page 98: ...the paper basket if necessary Note If you are printing on media larger than can fit in the paper basket do not pull out the paper basket 10 To remove a cut sheet from the printer select Paper Setting Cut Sheet Remove ...

Page 99: ...rences Paper Specifications Paper Setting Menu Available Epson Papers Related tasks Removing Roll 1 Removing Roll 2 Creating Custom Paper Settings Using Epson Media Installer Loading Poster Board You can feed poster board from the front or the back of the printer In both cases the poster board is ejected from the front after printing ...

Page 100: ...ck Load poster board in portrait orientation short edge first otherwise print quality may decline You can load poster board up to 06 inches 1 5 mm thick Note Remove any loaded paper including roll paper before you load cut sheet paper or poster board Make sure there is enough space at the back of the printer 1 Select the paper information area on the LCD screen 2 Select Poster Board OK ...

Page 101: ...101 3 Lift up to release the paper output tray then gently pull the tray open and place it into position B the middle position as shown ...

Page 102: ...102 Note Close the paper output flap if it is open ...

Page 103: ...o one of the following Feeding from the back of the printer Align the left edge of the poster board with the vertical line on the left side of the rear paper feed slot Make sure the printable side is facing up ...

Page 104: ...oster board straight into the printer as shown Feeding from the front of the printer Align the right edge of the poster board with the right side of the front paper feed slot Make sure the printable side is facing up ...

Page 105: ...105 ...

Page 106: ...106 Insert the poster board straight into the printer until the trailing edge is above the loading mark on the roll paper cover the top edge of the ruler ...

Page 107: ...n select Paper Size to set the correct size Note Store cut sheet media flat in its original packaging Storing sheet media unprotected or on its long or short edge can lead to excess paper curl and cause damage to the printer and ruined prints 6 Select Advanced Paper Settings and set any additional settings if necessary 7 Select OK on the LCD screen 8 A message appears on the LCD screen when your p...

Page 108: ...108 9 When loading poster board that is 23 6 inches 600 mm or longer pull out the paper basket The basket can be used as a support to prevent the poster board from bending during printing ...

Page 109: ...he ejected media with both hands so that it does not touch the floor then select OK Parent topic Cut Sheet Handling Related references Paper Specifications Paper Specifications Available Epson Papers Related tasks Removing Roll 1 Removing Roll 2 Creating Custom Paper Settings Using Epson Media Installer ...

Page 110: ... Photo paper Baryta Fine art paper Fine Art Matte Canvas Satin Canvas or Matte Canvas Plain paper Plain Paper Glossy paper Photo Paper Thick non glossy paper Matte Paper Thin soft non glossy paper Plain Paper Canvas like paper Canvas Cotton paper with a rough surface Fine Art Paper Special media such as film cloth poster board or tracing paper Others 6 Select Advanced Paper Settings and enter a va...

Page 111: ...ct Change Paper Type or Change Paper Type Paper Size 5 Select Paper Type Others Custom Paper 6 Select the custom paper configuration you want to use 7 Press the left arrow button to exit the menu Parent topic Creating Custom Paper Settings Creating Custom Paper Settings Using Epson Media Installer You can use Epson Media Installer to create and store custom paper settings for use in printing on no...

Page 112: ... the Utility tab and click Epson Media Installer Mac Open the Applications Epson Software Epson Utilities folder and double click Epson Media Installer 2 Click Media Management if necessary You see a screen like this 3 Select the paper type you want to use as a base for the new paper setting and click Copy Media Note You can only copy paper types with a Registered status A copy of the paper settin...

Page 113: ...paper type will be assigned as the next open custom paper setting on the printer The new Media Type setting is available in your printer driver and on the printer control panel Note If the printer driver is uninstalled paper types previously added using Epson Media Installer may not appear when the driver is reinstalled To re register the paper information open Epson Media Installer and click Medi...

Page 114: ...ion Select to adjust the printer s suction setting choose lower values for thinner papers Skew Reduction Select to reduce paper skew Paper Thickness Set the thickness of the paper ICC Profile Set an ICC profile for the media type Select an RGB Profile when printing using the printer driver or select an RGB Profile or CMYK Profile when printing using a software RIP PS unit print settings Set the pr...

Page 115: ... utility Note To install media settings on the printer you must be connected to the printer Note On Mac Epson Media Installer requires OS X 10 9 x or later to be installed 1 Open the Epson Media Installer software Windows Open the printer driver by right clicking the icon for your product in the right side of the Windows taskbar or click the up arrow and right click the printer icon then selecting...

Page 116: ... the paper feed You do this by printing and examining a test pattern and then selecting the feed adjustments you need Adjust the paper feed using the same media type and print conditions you use for printing For example if you are using the auto take up function you should use it during feed adjustment You may need to adjust the feed again if you load media of a different width change the feeding ...

Page 117: ...s and determine if a manual adjustment is necessary Parent topic Paper Feed Adjustment Adjusting the Paper Feed You can adjust the paper feed manually and perform a ruled line alignment from the product control panel if you can still see banding after performing an automatic feed adjustment Perform Paper Feed Adjust and Ruled Line Alignment separately In both cases visually inspect the printed pat...

Page 118: ...rrectly Loading Media for Auto Take up Removing the Auto Take up Media Parent topic Media Handling Loading Media for Auto Take up You can load roll paper with a 2 or 3 inch core and a width of 10 to 44 inches 254 to 1118 mm in the Roll 2 unit and set up Roll 1 for auto take up Note Make sure Auto Cut is set to Off when you use the Auto Take up function 1 Turn on the printer 2 Select General Settin...

Page 119: ...119 5 Lift up to release the paper output tray then gently pull the tray open and place it into position A the lowest position as shown ...

Page 120: ...120 6 Open the paper output flap ...

Page 121: ...121 7 Move the paper output tray into position B the middle position as shown ...

Page 122: ...122 8 Pull up the lock lever on the Roll 1 spindle Note Make sure you pull the lock lever all the way up to unlock it completely 9 Remove the spindle ...

Page 123: ...123 10 Remove the transparent paper stop from the spindle ...

Page 124: ...124 11 Remove the rim of the paper stop from the end of the spindle ...

Page 125: ...dapters from both paper stops Push the two tabs on each paper stop to remove the adapter 3 inch core Install the core adapters on both paper stops Align the triangle marks on the paper stop with the triangle marks on the adapter and push the adapter in until the tabs are secured ...

Page 126: ...126 13 Insert the spindle into the roll core as shown 14 Attach the transparent paper stop to the spindle so that the gap between the paper stop and the roll core is approximately 0 4 inches 10 mm ...

Page 127: ...127 15 Place the spindle into the grooves on the printer with the black paper stop on the right 16 Push down the lock lever on the Roll 1 spindle to lock it in place ...

Page 128: ... or printed side out left then press the pause resume button again 19 Select the paper information area on the LCD screen and select Feed to Take up Position to position the paper so that it can be attached to the take up roll 20 Select Backward and Forward to adjust the paper length required for take up loading ...

Page 129: ...129 21 Cut the leading edge of the paper as shown ...

Page 130: ...130 22 Confirm the take up direction and tape the edge of the media to the center of the core as shown Printed side out Printed side in ...

Page 131: ...ake sure that there is some slack in the media and that it loads evenly on both sides Note The media will not take up correctly if it is looser on one side than the other 26 Select Complete when you are finished Parent topic About the Auto Take up Function Removing the Auto Take up Media Follow these steps to remove the printed take up media 1 Select Paper Setting Roll 2 Feed Cut Paper and adjust ...

Page 132: ...the media and press the Manual take up button to roll the cut end onto the take up roll 3 Pull up the lock lever on the Roll 1 spindle Note Make sure you pull the lock lever all the way up to unlock it completely ...

Page 133: ...133 4 Remove the spindle 5 Remove the transparent paper stop from the spindle 6 Slide the taken up media off of the spindle ...

Page 134: ... Re attach the rim of the paper stop to the end of the spindle 8 Re attach the transparent paper stop to the spindle 9 Place the spindle into the grooves on the printer with the black paper stop on the right ...

Page 135: ...t series and product and click the Where to Buy button Or call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Note For the most updated list of supported Epson papers visit proimaging epson com U S or proimaging epson ca Canada Latin America You can purchase genuine Epson ink paper and accessories from an Epson authorized reseller To find the nearest reseller visit latin epson com ...

Page 136: ... Natural 17 inches 432 mm 50 feet 15 2 m S042303 1 roll 24 inches 610 mm 50 feet 15 3 m S042304 1 roll 44 inches 1118 mm 50 feet 15 3 m S042305 1 roll Epson Hot Press Bright 17 inches 432 mm 50 feet 15 2 m S042333 1 roll 24 inches 610 mm 50 feet 15 3 m S042334 1 roll 44 inches 1118 mm 50 feet 15 3 m S042335 1 roll Epson Hot Press Natural 17 inches 432 mm 50 feet 15 2 m S042323 1 roll 24 inches 610...

Page 137: ...00 feet 30 5 m S042082 1 roll 44 inches 1118 mm 100 feet 30 5 m S042083 1 roll Epson Metallic Photo Paper Glossy 16 inches 406 mm 100 feet 30 5 m S045585 1 roll 24 inches 610 mm 100 feet 30 5 m S045586 1 roll 36 inches 914 mm 100 feet 30 5 m S045587 1 roll 44 inches 1118 mm 100 feet 30 5 m S045588 1 roll Epson Metallic Photo Paper Luster 16 inches 406 mm 100 feet 30 5 m S045592 1 roll 24 inches 61...

Page 138: ... Paper Publication 13 inches 300 mm 100 feet 30 5 m S041996 1 roll 17 inches 432 mm 100 feet 30 5 m S041997 1 roll 24 inches 610 mm 100 feet 30 5 m S041998 1 roll 36 inches 914 mm 100 feet 30 5 m S041999 1 roll 44 inches 1118 mm 100 feet 30 5 m S042001 1 roll Epson Standard Proofing Paper Commercial 13 inches 300 mm 100 feet 30 5 m S042144 1 roll 17 inches 432 mm 100 feet 30 5 m S041997 1 roll 24 ...

Page 139: ...12 2 m S045256 1 roll 24 inches 610 mm 40 feet 12 2 m S045257 1 roll 36 inches 914 mm 40 feet 12 2 m S045258 1 roll 44 inches 1118 mm 40 feet 12 2 m S045259 1 roll Epson Exhibition Canvas Satin 13 inches 330 mm 20 feet 6 1 m S045248 1 roll 17 inches 432 mm 40 feet 12 2 m S045249 1 roll 24 inches 610 mm 40 feet 12 2 m S045250 1 roll 36 inches 914 mm 40 feet 12 2 m S045251 1 roll 44 inches 1118 mm 4...

Page 140: ...5 1 roll Epson Exhibition Fiber Paper 17 inches 432 mm 50 feet 15 2 m S045188 1 roll 24 inches 610 mm 50 feet 15 3 m S045189 1 roll 44 inches 1118 mm 50 feet 15 3 m S045190 1 roll Epson Premium Glossy Photo Paper 250 16 inches 406 mm 100 feet 30 5 m S041742 1 roll 24 inches 610 mm 100 feet 30 5 m S041638 1 roll 36 inches 914 mm 100 feet 30 5 m S041639 1 roll 44 inches 1118 mm 100 feet 30 5 m S0416...

Page 141: ...1 roll 36 inches 914 mm 100 feet 30 5 m S042151 1 roll 44 inches 1118 mm 100 feet 30 5 m S042152 1 roll Epson Premium Glossy Photo Paper 170 16 5 inches 419 mm 100 feet 30 5 m S042076 1 roll 24 inches 610 mm 100 feet 30 5 m S041390 1 roll 36 inches 914 mm 100 feet 30 5 m S041391 1 roll 44 inches 1118 mm 100 feet 30 5 m S041392 1 roll Epson Enhanced Matte Paper 16 inches 406 mm 100 feet 30 5 m S041...

Page 142: ...eight Matte Paper 24 inches 610 mm 82 feet 25 m S041385 1 roll 36 inches 914 mm 82 feet 25 m S041386 1 roll 44 inches 1118 mm 82 feet 25 m S041387 1 roll Epson Legacy Platine 17 inches 432 mm 50 feet 15 2 m S450076 1 roll 24 inches 610 mm 50 feet 15 3 m S450077 1 roll 44 inches 1118 mm 50 feet 15 3 m S450078 1 roll Epson Legacy Fibre 17 inches 432 mm 50 feet 15 2 m S450082 1 roll 24 inches 610 mm ...

Page 143: ...s 1118 mm 50 feet 15 3 m S450096 1 roll Epson Legacy Textured 17 inches 432 mm 50 feet 15 2 m S450311 1 roll 24 inches 610 mm 50 feet 15 3 m S450312 1 roll 44 inches 1118 mm 50 feet 15 3 m S450313 1 roll Cut Sheets Paper Type Size Part number Sheet Count Epson Cold Press Bright Letter 8 5 11 inches 216 279 mm S042307 25 13 19 inches 330 483 mm S042310 25 17 22 inches 432 559 mm S042311 25 Epson Co...

Page 144: ...s 330 483 mm S042330 25 17 22 inches 432 559 mm S042331 25 Epson Hot Press Natural Letter 8 5 11 inches 216 279 mm S042317 25 13 19 inches 330 483 mm S042320 25 17 22 inches 432 559 mm S042321 25 Epson Ultra Premium Photo Paper Glossy Letter 8 5 11 inches 216 279 mm S042175 20 8 10 inches 203 254 mm S041946 20 Epson Metallic Photo Paper Glossy Letter 8 5 11 inches 216 279 mm S045589 25 13 19 inche...

Page 145: ... S041271 100 Epson Premium Photo Paper Glossy Letter 8 5 11 inches 216 279 mm S041286 20 A3 11 7 16 5 inches 297 420 mm S041288 20 13 19 inches 330 483 mm S041289 20 Letter 8 5 11 inches 216 279 mm S041667 50 11 17 inches 279 432 mm S041290 20 4 6 inches 102 152 mm S041727 100 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 11 14 inches 279 356 mm S041466 20 17 22 inches 432 559...

Page 146: ...20 mm S041260 50 13 19 inches 330 483 mm S041263 50 17 22 inches 432 559 mm S042124 25 Epson Premium Presentation Paper Matte Letter 8 5 11 inches 216 279 mm S041062 100 Legal 8 5 14 inches 216 356 mm S041067 100 11 17 inches 279 432 mm S041070 13 19 inches 330 483 mm S041069 100 16 5 23 4 inches 420 594 mm S041079 30 17 22 inches 432 559 mm S041171 100 Epson Proofing Paper White Semimatte 13 19 i...

Page 147: ...19 inches 330 483 mm S041605 100 17 22 inches 432 559 mm S041908 100 13 19 inches 330 483 mm S041339 50 Epson UltraSmooth Fine Art Paper 13 19 inches 330 483 mm S041896 25 17 22 inches 432 559 mm S041897 25 Epson Watercolor Paper Radiant White 13 19 inches 330 483 mm S041351 20 Epson Exhibition Canvas Matte 17 22 inches 432 559 mm S045261 25 Epson Legacy Platine Letter 8 5 11 inches 216 279 mm S45...

Page 148: ...308 25 13 19 inches 330 483 mm S450309 25 17 22 inches 432 559 mm S450310 25 Parent topic Media Handling Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible paper widths Examples of Borderless Paper Types Epson Singleweight Matte Paper Epson Doubleweight Matte Paper Epson Premium Glossy Photo Paper 250 Epson Premium Semigloss Photo Paper 170 ...

Page 149: ...Paper Type or Media Type setting Plain paper 16 to 20 lb 60 to 75 g m2 Plain Paper Epson Singleweight Matte Paper Singleweight Matte Paper Epson Doubleweight Matte Paper Doubleweight Matte Paper Epson Premium Presentation Paper Matte Enhanced Matte Paper Archival Matte Paper Epson High Quality Ink Jet Paper Photo Quality Ink Jet Paper Epson Premium Glossy Photo Paper 170 Premium Glossy Photo Paper...

Page 150: ...tation Paper Matte Presentation Paper Matte Epson Premium Glossy Photo Paper 250 Premium Glossy Photo Paper 250 Epson Premium Semigloss Photo Paper 250 Premium Semigloss Photo Paper 250 Epson Exhibition Canvas Satin Canvas Satin Epson Exhibition Canvas Matte Canvas Matte Epson Legacy Baryta II Baryta Polyester banner generic Heavy Weight Polyester Banner Note The settings listed here are available...

Page 151: ...oard Select Change Paper Type Paper Size Paper Type and select the type of paper you loaded then select Paper Size and select the size of the loaded paper 4 Select the home icon to exit Paper Type Settings Control Panel Parent topic Media Handling Paper Type Settings Control Panel Select a Paper Type setting that matches the paper you loaded If you do not see your paper type listed select Others i...

Page 152: ... Glossy Premium Glossy Sheet Photo Paper Epson Premium Presentation Paper Matte Matte Paper Tracing paper vellum paper CAD Polyester banner generic Heavyweight Polyester Enhanced Adhesive Synthetic Paper Enhanced Adhesive Syn Enhanced Low Adh Syn Parent topic Selecting the Paper Settings for Each Source Control Panel ...

Page 153: ...m a Shared Folder Printing from a Web Browser Switching the Roll Paper for Printing Printing with Windows You can print with your product using any Windows application as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software fro...

Page 154: ...n your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Preferences Properties Print Settings or Printer Properties to view your print settings You see the Printer Settings win...

Page 155: ...155 SureColor P8570D ...

Page 156: ...ument you are printing Note The Document Size should be set before selecting an Output Size 6 Click Settings to select the Reduce Enlarge setting for the image according to the paper size Note If you select Fit to Output Size you can select a different output size If you select Same as Paper Size the Document Size and Output Size settings are the same ...

Page 157: ...lect the Media Category setting that matches the paper you loaded Note If you want to use paper settings that have been set in the printer s control panel select Use Printer Settings Note Click Acquire Info to refresh the settings if you loaded or changed paper after opening the print window 11 Select the Media Type setting that matches the paper you loaded Note Click Acquire Info to refresh the s...

Page 158: ...Windows Print Quality Options Windows Using Layout Manager Windows Parent topic Printing with Windows Related references Borderless Paper Type Compatibility Related tasks Printing Your Document or Photo Windows Document Size Options Windows You can select any of the Document Size options to size your printed image Same as Paper Size Sizes your printed image to fit the selected paper size Fit to Ro...

Page 159: ...e option to determine the color of your printouts Note Options may vary depending on printer model Color Select to print your document in color Black Select to print your document in black and white grayscale is supported Black Bi Level Select to print CAD drawings in black and white grayscale is not supported Parent topic Selecting Basic Print Settings Windows Color Mode Options Windows The print...

Page 160: ...M Automatically adjusts colors based on the printer s ICC profile and the selected Media Type setting using the Image Color Matching system Click the Advanced button to choose the input profile and other settings Note In most cases you get better results by applying color management in your application rather than in the printer driver Off No Color Adjustment Turns off color management in your pri...

Page 161: ...two Gamma settings and use either a color circle or slide bar to adjust color Parent topic Selecting Basic Print Settings Windows Print Quality Options Windows You can select a print speed or print quality priority for your printouts Standard For everyday text and image printing Draft For draft printing on photo paper Speed Select to prioritize print speed over print quality quality may be reduced...

Page 162: ...print speed High For photos and graphics with high print quality Quality Select to prioritize print quality over print speed Max Quality Select to use the maximum print quality print speed may be slower Parent topic Selecting Basic Print Settings Windows ...

Page 163: ...163 Using Layout Manager Windows Layout Manager lets you include multiple pieces of print data created in different applications onto one sheet of paper for printing ...

Page 164: ...164 You can also place the same print data multiple times as shown here ...

Page 165: ...165 You can place print data in different sizes and orientations to maximize media usage as shown here ...

Page 166: ...the print command in your application 3 Select the Layout Manager checkbox on the Printer Settings tab 4 Choose an option for the Document Size setting that matches the size of the document in your application 5 Click OK and then click Print if necessary The Layout Manager screen opens and displays one page in the layout ...

Page 167: ...nt Settings screens Note See the Layout Manager screen help for details 8 Click File Properties and select your print settings including the size of the paper you are printing on 9 Open the File menu on the Layout Manager screen and click Print Note To save the current job to a file open the File menu on the Layout Manager screen save the file and close the Layout Manager screen To open the saved ...

Page 168: ...ges on one sheet of paper or print one image on multiple sheets of paper select the Page Layout checkbox and select the option you want To rotate or flip the printed image select the Rotate 180 or Mirror Image checkbox Page Layout Options Windows Parent topic Printing with Windows Page Layout Options Windows You can select these Page Layout options to set up your multi page print job Note Availabl...

Page 169: ...4 4 up pages on one sheet of paper Click Settings to choose the number of pages per sheet and set the page order Poster Prints one image on multiple sheets of paper to create a large poster Click the Settings button to select the layout and guideline options Print Banner Select when using a Windows application designed for banners Parent topic Selecting Print Layout Options Windows Selecting Advan...

Page 170: ...er information about your print job at the top or bottom of the page select the Job Settings checkbox and click Details to select the settings you want to use Roll Paper Options Windows Parent topic Printing with Windows Roll Paper Options Windows Select any of the available roll paper options Note Some settings may not be available depending on the Roll Paper Option you selected for your paper si...

Page 171: ...ually providing the cleanest edge for borderless printing Auto Rotate Automatically positions the image or print data to fit the roll paper Print Page Line Prints lines between pages as a guide for manual cutting Save Roll Paper When Auto Cut is enabled the printer cuts the roll paper at the end of the image as positioned on the page Parent topic Selecting Advanced Settings Windows ...

Page 172: ...gaps in your printouts Click Epson Status Monitor 3 to check the printer s status Click Monitoring Preferences to select the error notifications displayed on the Epson Status Monitor 3 screen or add a shortcut to the utility in the Windows taskbar Click Print Queue to display a list of all waiting print jobs view information on the data waiting to be printed and delete or reprint the jobs Click Pr...

Page 173: ...rinter Settings You can save groups of print settings or media settings so you can reuse them for future print jobs You can export these settings as a file so you can share them with other users You can also edit the settings displayed in the printer software screens Saving and Sharing Print Settings Windows Parent topic Printing with Windows Saving and Sharing Print Settings Windows You can save ...

Page 174: ...the settings select the name of the group of settings click Export select a location and enter a file name To import a group of settings click Import select the file you want to use and click Open Then use the settings to print You can save up to 100 settings Once custom settings are saved you can select the name of the group of settings from the Select Setting dropdown menu and use them to print ...

Page 175: ...s Once you have selected your print settings you are ready to save your settings and print 1 Click OK to save your settings You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows ...

Page 176: ...arent topic Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the icon for your produ...

Page 177: ... them as needed for printing in any program session Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow...

Page 178: ...pear in the language you selected the next time you access them Parent topic Printing with Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the icon for your product in the right side of the...

Page 179: ...atic update feature you can check for updates manually Parent topic Printing with Windows Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website or using Epson Software Updater Selecting Basic Print Settings Mac ...

Page 180: ...nt to print Note Some screens may look different depending on the Mac OS version you are using 1 Open a document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the ...

Page 181: ...your application before printing They may be accessible by selecting Page Setup from the File menu 6 Select the size of the paper you loaded as the Paper Size setting Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling option If you want to print a borderless print select a paper size with Borderless in the name ...

Page 182: ...e without any adjustment for margins select a paper size with Roll Paper Banner or Retain Scale in the name such as A2 Roll Paper Banner 7 Choose portrait or landscape as the Orientation setting 8 Select Printer Settings from the pop up menu Note In certain programs you may need to select Advanced before you can select Printer Settings For more information about printer settings click the button ...

Page 183: ...a screen like this Note Depending on the Mac OS version you are using you may not see a Printer Settings option If not select Printer Features from the pop up menu and scroll down to view all of the driver options ...

Page 184: ...u are using Note If you select Roll Paper select the width of the roll as the Roll Paper Width setting 13 Select the Media Type setting that matches the paper you loaded Note If you want to use paper settings that have been set in the printer s control panel select Use Printer Settings 14 Select the Select Target setting that matches the document you are printing Note If you want the printer drive...

Page 185: ...s Mac Print Mode Options Mac Color Mode Options Mac Print Quality Settings Mac Parent topic Printing on a Mac Related tasks Printing Your Document or Photo Mac Selecting Advanced Settings Mac Paper Size Options Mac You can select any of the Paper Size options in the Printer Settings menu to size your printed image Same as Paper Size Sizes your printed image to fit the selected paper size Fit to Ro...

Page 186: ...ts roll paper loaded in Roll 1 Roll 2 Selects roll paper loaded in Roll 2 Cut Sheet Selects the cut sheet loaded in the paper feeder Poster Board Selects the poster board loaded in the paper feeder Parent topic Selecting Basic Print Settings Mac Print Mode Options Mac You can select a Print Mode option to determine the color of your printouts Color Select to print your document in color Black Sele...

Page 187: ...or correction to optimize your images based on the sRGB space SureColor T7770D only Line Drawing Optimizes color correction for line drawings by processing the border between lines and the background as discontinuous Off No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software Note An ICC profile is required if color manag...

Page 188: ...use either a color circle or slide bar to adjust color Parent topic Selecting Basic Print Settings Mac Print Quality Settings Mac You can select a print speed or print quality priority for your printouts Speed Select to prioritize print speed over print quality quality may be reduced Quality Select to prioritize print quality over print speed Max Quality Select to use the maximum print quality pri...

Page 189: ...er Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing on a Mac Selecting Advanced Settings Mac You can select roll paper settings and adju...

Page 190: ... you selected for your paper size 2 Select one of the following Auto Cut settings Off Select this option to cut your prints manually Normal Cut Creates a margin at the top and bottom of your image and automatically cuts the paper These margins vary by media type and may be changed from their defaults using custom media settings ...

Page 191: ...ings as necessary Select the Auto Rotate checkbox to automatically position the image or print data to fit the roll paper Select the Print Page Line checkbox to print lines between pages as a guide for manual cutting When Auto Cut is enabled select the Save Roll Paper checkbox to have the printer cut the roll paper at the end of the image as positioned on the page 4 If you want to adjust color den...

Page 192: ...t Manage Custom Sizes as the Paper Size setting 2 Click double click Untitled and enter a name for your roll paper size 3 Enter the width of the roll paper image as the Width setting Note Make sure your image fits within the width of your roll paper 4 Enter the length of your roll paper image as the Height setting Note Select your product from the Non Printable Area menu to automatically select th...

Page 193: ...not be available depending on the Roll Paper option you selected for your Paper Size 9 Select one of the following Auto Cut Settings Off Select this option to cut your prints manually Normal Cut Creates a margin and the top and bottom of your image ...

Page 194: ...ss printing 10 Select the following settings as necessary Select the Auto Rotate checkbox and select the roll paper width to fit the images to the paper size Select the Print Page Line checkbox to print trim lines around images when you select a banner paper size Click Save Roll Paper to minimize the amount of blank paper wasted when you print on banner paper Adjust the amount of image expansion w...

Page 195: ...ine tune its print quality select Advanced Media Control from the pop up menu Select the available options as necessary Note Before adjusting the Advanced Media Control settings select the Media Type setting that is closest to the paper you are using Parent topic Printing on a Mac Managing Color Mac You can adjust the Color Matching settings to fine tune the colors in your printout or turn off col...

Page 196: ...lect from these settings on the Color Matching menu ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion method and filter settings on the ColorSync pop up menu in the print window EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management Parent topic Managing Color ...

Page 197: ...menu To scale the image to fit on a specific paper size select the Scale to fit paper size checkbox and select a paper size from the Destination Paper Size pop up menu To restrict scaling of the image to reduced sizing select the Scale down only checkbox Deselect this checkbox when enlarging the image Parent topic Printing on a Mac Selecting Printing Preferences Mac You can select printing prefere...

Page 198: ...ire printer information automatically Ensures that the paper size and paper type settings are automatically updated if paper is loaded or changed after closing the print window Maintenance Call Notification Alerts you if the maintenance box is nearing capacity or needs to be replaced Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for...

Page 199: ...erience issues when using a shared printing pool Default media type Select the Media Type that you want to use as the default in the printer driver Parent topic Selecting Printing Preferences Mac Printing Your Document or Photo Mac Once you have selected your print settings you are ready to print Click Print at the bottom of the print window ...

Page 200: ...print status window 2 Select the following options as necessary for your Mac OS version To cancel printing click the print job and click Delete To pause a print job click the print job and click Hold To resume a print job click the paused print job and click Resume To pause printing for all queued print jobs click Pause Printer To display other printer information click Printer Setup or Supply Lev...

Page 201: ...rinting CAD Drawings from the Printer Driver You can print CAD drawings using the CAD Line Drawing mode in your printer driver This printing method is best for high quality views and drawings Note If lines in your drawing are not printed properly print the drawing using HP GL 2 or HP RTL mode using the product control panel 1 Open the file you want to print in your CAD software 2 Click Plot and se...

Page 202: ...202 8 Do one of the following SureColor P8570D For Print Quality select Select Target Standard Select Color Black or Black Bi Level as the Print Mode setting ...

Page 203: ...t printing your drawing from the CAD software Parent topic Printing CAD Drawings Printing CAD Drawings in HP GL 2 or HP RTL Mode You can change settings in your product s control panel to print CAD drawings using HP GL 2 compatible with the HP Designjet 750C or HP RTL mode This printing method is best for maps and blueprints or when lines need to be emphasized Note The product emulates HP GL 2 or ...

Page 204: ...see this screen 2 Make sure the Paper Source setting is set to Roll Paper Note If roll paper is not selected when HP GL2 or HP RTL print data is sent an error occurs 3 Select any other settings as necessary 4 Select the left arrow to return to the previous screen 5 Select HP GL 2 Unique Settings ...

Page 205: ...twork select Network and change the Printing Language setting to HP GL 2 Note Make sure you return the Printing Language setting to Auto when you are done printing in HP GL 2 mode 9 Open the file you want to print in your CAD software 10 Click Plot and select your product as the printer 11 Start printing your drawing from the CAD software Parent topic Printing CAD Drawings Printing from a Shared F...

Page 206: ...s from a shared folder JPEG HP GL 2 TIFF PDF Your file starts printing Setting Up a Shared Folder from the Control Panel Setting Up a Shared Folder Using Web Config Parent topic Printing from a Computer Setting Up a Shared Folder from the Control Panel You must set up a shared network folder before printing from the folder The folder must already exist on a networked computer accessible by the pro...

Page 207: ...or the computer Password Enter the password for the computer 3 Select Proceed to set up the shared folder Parent topic Printing from a Shared Folder Setting Up a Shared Folder Using Web Config You can set up a shared network folder using Web Config The folder must already exist on a networked computer accessible by the product 1 Access the Web Config interface via a web browser 2 Select Basic on t...

Page 208: ...hared folder Parent topic Printing from a Shared Folder Printing from a Web Browser You can upload and print files directly from the Web Config interface This allows you to print from a computer without the printer driver for the product Note Not all HP GL 2 and HP RTL features are supported on the product 1 Make sure paper is loaded into the product 2 Access the Web Config interface via a web bro...

Page 209: ...ea to start printing or click Select Files to Upload and browse to the files you want to print You can print the following file types from the Web Config interface JPEG HP GL 2 TIFF PDF Parent topic Printing from a Computer Switching the Roll Paper for Printing You can automatically switch to the appropriate roll paper for a print job as described in these sections Switching Rolls According to Pap...

Page 210: ...int job 1 Load different types of paper with the same paper width into Roll 1 and Roll 2 2 Select General Settings Printer Settings Paper Source Settings Roll Paper Setup Roll Switching Auto Paper Type from the printer s control panel 3 Select Type Match Note Select Disable to print even if the paper loaded in the printer and the paper type selected in the driver are different 4 Choose from the fo...

Page 211: ...211 Mac Select Printer Settings from the dropdown menu on the Print screen then select Auto as the Roll Switch setting ...

Page 212: ...212 5 Choose from the following to select the paper type Windows Select the paper type you want to print on in Media Category Paper Type ...

Page 213: ... Roll 2 Printing Your Document or Photo Windows Printing Your Document or Photo Mac Switching Rolls According to Page Size If you frequently print drawings of various sizes you can set the printer to automatically switch the roll paper according to the page size of the print job 1 Load paper of the same type and different size into Roll 1 and Roll 2 2 Select General Settings Printer Settings Paper...

Page 214: ...er margins Select Width Match to print on the roll paper with the same paper width as the print job Note Select Disable to print regardless of the paper width 4 Choose from the following Windows Display the printer driver s Printer Settings screen and then select Roll Auto as the Source setting ...

Page 215: ...215 Mac Select Printer Settings from the dropdown menu on the Print screen then select Auto as the Roll Switch setting ...

Page 216: ...216 5 Choose from the following Windows Select Document Size Settings Page Size and set the paper size set in the software ...

Page 217: ...Related tasks Loading Roll 1 Loading Roll 2 Printing Your Document or Photo Windows Printing Your Document or Photo Mac Switching Rolls when Paper Runs Out When the same type of paper is loaded in Roll 1 and Roll 2 you can prioritize the roll paper with the least amount of paper remaining and automatically switch to the second roll when the paper runs out to continue printing without interruption ...

Page 218: ...Priority Note To prevent the roll paper from being switched during printing select Data Length Priority and select the remaining roll paper management settings before printing Select Disable to print regardless of the amount of paper remaining 4 Choose from the following Windows Display the printer driver s Printer Settings screen and then select Roll Auto as the Source setting ...

Page 219: ...sary then print Printing starts from the roll with the least amount of paper remaining When the paper runs out the printer automatically switches the roll paper to continue printing Parent topic Switching the Roll Paper for Printing Related tasks Loading Roll 1 Loading Roll 2 Printing Your Document or Photo Windows Printing Your Document or Photo Mac ...

Page 220: ...SB memory device meets these requirements Note Connections that use an extension cable a USB hub or a card reader cannot be guaranteed Format type FAT32 FAT or exFAT No security functions such as encryption or passwords Parent topic Printing from a USB Memory Device Connecting and Printing from a USB Memory Device You can print from a USB memory device connected to your printer 1 Connect the USB m...

Page 221: ...ile names that cannot be displayed by the printer are displayed as a question mark 6 Select the paper source and either B W or Color 7 Select the Advanced tab and select any necessary settings Note You can select Presets to use a previously saved group of settings The Preview button allows you to check the print image JPEG TIFF or PDF only 8 Select Print to begin printing Memory Device Settings Me...

Page 222: ... quality Page Margins option Clip By Margins Adds the value selected for the page margin inside the size selected for the base output size Oversize Adds the value selected for the page margin outside the size selected for the base output size when set to a standard size Borderless Enlarges the print size slightly to print a borderless image on roll paper Bidirectional On Off Select On to print in ...

Page 223: ... CAD Line Drawing Perform color correction when printing CAD drawings and other line drawings Off No Color Management Turns off color management in the printer Reduce Enlarge Auto Fit Page Select On to fit the short edge of the image to the width of the paper Note This setting is not available if paper is not loaded into the printer Custom Size Select Actual Size to print using the image size or s...

Page 224: ...s the up or down arrow to scroll through the menus or swipe up or down on the LCD screen Note To return to the previous screen press the left arrow button 4 Press the up or down arrow to move through the settings or swipe up or down on the LCD screen 5 To select a setting select OK any time the OK option is displayed You can also select a setting to toggle it on or off 6 When you finish changing s...

Page 225: ...ewinds the loaded roll paper until it is ejected from the paper feeder information on how to remove the roll paper is displayed on the LCD screen Feed Cut Paper Backward Forward Cut Moves the paper backward or forward or cuts it using the built in cutter ...

Page 226: ...t adjustment patterns to adjust the feed for image quality Select Length Accuracy First if you are printing images that require more precise dimensions and length such as CAD files Ruled Line Alignment Select Auto Standard if printed ruled lines are misaligned or print results are grainy or otherwise unsatisfactory Select Auto Details if printed ruled lines are misaligned at the edge of the paper ...

Page 227: ...per Width Select the width of the loaded paper or select User Defined if the width is not listed Advanced Paper Settings menu in the Roll 1 menu Setting Options Description Confirm ICC Profile Displays the ICC profile name when using paper with custom paper settings Confirm Color Density Displays the color density when using paper with custom paper settings the ink density cannot be changed Paper ...

Page 228: ...aper Source Settings to follow the cut settings in Printer Settings Paper Source Settings Roll Paper Setup Cut Settings or select Never Cut to cut paper manually Roll Core Diameter 2inch 3inch Select the paper core size for the loaded roll paper Paper Eject Roller Auto Use Do Not Use Select to control the paper ejection roller select Auto to use the roller automatically depending on the type of Ep...

Page 229: ...g Options Description Remove Rewinds the loaded roll paper until it is ejected from the paper feeder information on how to remove the roll paper is displayed on the LCD screen Feed Cut Paper Select to cut the paper using the built in cutter Prepare for Take up Readies the auto take up reel to accept roll paper Only available if the auto take up reel is installed ...

Page 230: ...t adjustment patterns to adjust the feed for image quality Select Length Accuracy First if you are printing images that require more precise dimensions and length such as CAD files Ruled Line Alignment Select Auto Standard if printed ruled lines are misaligned or print results are grainy or otherwise unsatisfactory Select Auto Details if printed ruled lines are misaligned at the edge of the paper ...

Page 231: ...per Width Select the width of the loaded paper or select User Defined if the width is not listed Advanced Paper Settings menu in the Roll 2 menu Setting Options Description Confirm ICC Profile Displays the ICC profile name when using paper with custom paper settings Confirm Color Density Displays the color density when using paper with custom paper settings the ink density cannot be changed Paper ...

Page 232: ...t Select Follow Paper Source Settings to follow the cut settings in Printer Settings Paper Source Settings Roll Paper Setup Cut Settings or select Never Cut to cut paper manually Roll Core Diameter 2inch 3inch Select the paper core size for the loaded roll paper Paper Eject Roller Auto Use Do Not Use Select to control the paper ejection roller select Auto to use the roller automatically depending ...

Page 233: ...g is set to Off the printer may print beyond the edges of the paper causing ink to get on the printer Cut Sheet menu Setting Options Description Remove Ejects cut sheets information on how to remove the cut sheets is displayed on the LCD screen ...

Page 234: ...t adjustment patterns to adjust the feed for image quality Select Length Accuracy First if you are printing images that require more precise dimensions and length such as CAD files Ruled Line Alignment Select Auto Standard if printed ruled lines are misaligned or print results are grainy or otherwise unsatisfactory Select Auto Details if printed ruled lines are misaligned at the edge of the paper ...

Page 235: ...r settings Confirm Color Density Displays the color density when using paper with custom paper settings the ink density cannot be changed Paper Thickness 0 01 to 1 50 mm or 0 4 to 59 1 mil Sets the thickness of the paper displayed when using a custom paper type Platen Gap Auto 1 2 1 6 1 9 2 1 2 4 Select the distance between the print head and the paper displayed when using a custom paper type Pape...

Page 236: ...int surface Paper Feed Offset 1 0 to 1 50 Select the amount of offset necessary to reduce banding on uneven color in printouts displayed when using a custom paper type Restore Default Settings Restores advanced media settings to their default values not available with custom paper types Caution If the Paper Size Check setting is set to Off the printer may print beyond the edges of the paper causin...

Page 237: ...ct custom settings according to specific print needs Advanced Paper Settings Various options See the Advanced Paper Settings table below Change Paper Type Paper Size Paper Type Select a paper category and paper type Paper Size Select a paper size or select User Defined if your desired size is not listed Advanced Paper Settings menu in the Poster Board menu Setting Options Description Check ICC Pro...

Page 238: ...stores advanced media settings to their default values not available with custom paper types Caution If the Paper Size Check setting is set to Off the printer may print beyond the edges of the paper causing ink to get on the printer Parent topic Using the Control Panel Menus Related tasks Loading Roll 1 Loading Roll 2 Creating Custom Paper Settings Related topics Cutting Roll Paper Basic Settings ...

Page 239: ...n the light on or off Alert Lamp Notice On Off Enables or disables the alert lamp notice Sleep Timer 1 to 60 minutes Selects the amount of time until the printer enters sleep mode Wake from Sleep Various settings Allows you to set the method for waking from sleep mode Power Off Timer Various times Off Selects the amount of time until the printer turns off automatically Circuit Breaker Interlock St...

Page 240: ...Selects the information shown by default on the Status screen Job Status is available only if the optional SSD unit is connected Parent topic Using the Control Panel Menus Related tasks Changing the LCD Screen Language Selecting the Date and Time Printer Settings Menu Select General Settings Printer Settings to customize paper and printing options Setting Options Description Paper Source Settings ...

Page 241: ... if there are still clogged nozzles after automatic cleaning Off Disables the print head checking and automatic cleaning Printing Language USB Network Select the printing language to use for each connection mode Auto select for most printing situations HP GL 2 select if HP GL 2 or HP RTL print data sent from a CAD application does not automatically switch the printing mode PS select if PS print da...

Page 242: ...nt a nozzle check pattern before the printer prints each page Use Production Stacker Enable Disable Select whether to Enable or Disable use of the optional production stacker PC Connection via USB Enable Disable Select whether to Enable or Disable access to the printer from a USB connected computer USB I F Timeout Setting 20 to 600 seconds Specifies the length of time before ending communication f...

Page 243: ...an select settings for switching according to Paper Type Paper Width or Paper Length Specify Roll 1 or Roll 2 when printing to prevent automatically switching the roll paper Print Job Priority Displayed when the optional SSD Unit is installed When Same Roll is selected priority is given to print jobs that are suitable for the roll paper being fed When Queued Order is selected jobs are printed in t...

Page 244: ... when cutting paper Margin Refresh Select On to automatically remove ink stains from a previous borderless print by trimming the leading edge of the paper Roll End Option Selects the action when roll paper runs out and you load more paper Continue Prints the remaining data Stop Printing Does not print the remaining data Reprint Restarts the print job from the beginning available if the optional pr...

Page 245: ...stom paper settings registered through the driver or other software Setting Options Description Change Name Use the on screen keyboard to enter a name for the custom paper setting this name is displayed in the Paper Type list Change Reference Paper Various options Select the media type for the paper closest to the one you are using Advanced Paper Settings options Confirm ICC Profile Name Displays ...

Page 246: ...idth when paper is loaded Select Off if a paper setting error occurs when paper is correctly loaded Note If this setting is set to Off the printer may print beyond the edges of the paper causing ink to get on the printer Auto Cut Follow Paper Source Settings Never Cut Select Follow Paper Source Settings to automatically cut roll paper after each page is printed depending on the paper source settin...

Page 247: ...om paper setting Universal Print Settings Adjust these settings as necessary when printing in HP GL 2 or HP RTL mode or when using AirPrint Setting Options Description Paper Source Roll Auto Roll 1 Roll 2 Cut Sheet Poster Board Select the paper source from which you want to print Quality Standard Draft Speed Fine High Quality Max Quality Select the print quality Color Mode Color B W Select the col...

Page 248: ...argin 3 mm 5 mm Select the top bottom left and right margin values for roll paper Note Margins are 3 mm for cut sheets regardless of the setting Smoothing On Off Select On to print at the maximum resolution for the selected paper type Note This may result in longer printing time or insufficient memory errors Base Output Size Various options When Auto default is selected the hard clip area of the P...

Page 249: ...inting in HP GL 2 or HP RTL mode Setting Options Description Rotate 0 90 180 270 Rotate the coordinates of the drawn data counterclockwise before printing Origin Setup Left Edge Center Set the data coordinate origin Mirror Image On Select to horizontally flip the image using the center of the output size width as the basis line Off Select to print without flipping the image Line Merge On Select to...

Page 250: ...ording to the built in printer palette settings specified under Define Palette Print Color Palette Print Print the colors of the palette selected in Select Palette Define Palette Palette A Palette B Define a built in palette by specifying the pen width and color for the various types of logical pens Restore Default HP GL 2 Unique Settings No Yes Select Yes to restore all HP GL 2 Unique Settings to...

Page 251: ...the right based on image size and paper width PS Error Sheet On Off Prints the error message when a PostScript error occurs Optimize Edge Quality On Off Improves image quality at the edges of your print Reduces print speed and increases the margin on the leading edge by 1 4 inches 35 mm PDF Rendering Level Levels 1 to 3 Lower the setting level to correct PDF printing errors PDF Overprint Simulatio...

Page 252: ... Status Displays current communication status and connection settings Wi Fi Direct Status Displays the number of connected devices and connection settings Print Status Sheet Prints the current network connection information Connection Check Confirms the network status You can also print a connection check report Advanced Displays advanced information such as TCP IP settings You can enable or disab...

Page 253: ...omatic deletion setting to all shared folders Personal Folder File Management Automatic File Deletion Select On to enable automatic file deletion Period Until Deletion Select the time period for deletion in hours or days Additional Action Delete File after Output Select On to automatically delete a file after it is printed Access Control Specify whether to Allow or Not Allow access control then as...

Page 254: ...ess to functions to specific user accounts Accounts must be set up in advance through the Web Config interface See the Administrator s Guide for instructions on creating user accounts To allow print jobs from unknown users set Accept Unknown User Jobs to On Admin Settings Admin Password lets you add or change the administrator password If you choose to add a password set the Lock Setting to On to ...

Page 255: ...only when optional SSD unit is installed Secure Quick Secure Sanitizing Deletes all information from the optional SSD unit Secure Quick Overwrites the entire hard disk with a random character pattern However it is possible that data could be recovered using a dedicated data recovery tool Secure Sanitizing Overwrites data on the hard disk with random 00 FF data and then checks it using an algorithm...

Page 256: ...ch can take up to 5 minutes or more Caution Do not turn off or unplug the printer during a firmware update or you may damage the printer Notification Select On if you want to receive firmware notifications Restrictions When Lock Setting is enabled the following settings can be enabled or disabled individually Setting Options Job log access Allow users to view the job log Access to Language Allows ...

Page 257: ...on the LCD screen Replace Maintenance Box Displays the amount of free space remaining and the model number of the selected maintenance box Select How To to view the replacement procedure on the LCD screen Replace Auto Cutter Blade Select How To to view the replacement procedure on the LCD screen Adjust Cut Position Adjust the position of the cutter between 3 0 to 3 0 mm Cleaning the Maintenance Pa...

Page 258: ...w current printer and network settings Setting Description Print Status Sheet Prints a summary of current printer settings Firmware Version Displays the firmware version for the printer and any optional accessories connected to it Optional storage unit Displays the connection status for the optional SSD Unit Adobe PS3 Expansion Unit Displays the connection status for the Adobe Embedded Print Engin...

Page 259: ...twork folder is configured Authentication Device Status Displays the connection status of the authentication device available only when an authentication device is configured Epson Open Platform Information Displays the Epson Open Platform version and product key available only when Open Platform is configured Parent topic Using the Control Panel Menus ...

Page 260: ...x is full you need to replace it Note Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements If you would like to return your used ink cartridges to Epson for proper disposal please go to epson com recycle for more information Ink Cartridge and Maintenance Box Safety Instructions Check Cartridge and Maintenance Box Status Purchase Epson Ink C...

Page 261: ...u cannot print if any of the slots are empty Install a new ink cartridge immediately after removing an expended one Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the product Note that there is a valve in the ink su...

Page 262: ...ndows Checking Cartridge and Maintenance Box Status Mac Parent topic Replacing Ink Cartridges and Maintenance Boxes Checking Ink Cartridge and Maintenance Box Status on the LCD Screen You can check the status of the ink cartridges and maintenance boxes from the product control panel If the icon appears on an ink color or a maintenance box you need to replace them soon 1 Press the home button if ne...

Page 263: ...e icon for your product in the right side of the Windows taskbar or click the up arrow and click Then click your product name You see a screen like this 2 Replace or reinstall the ink cartridge or maintenance box as indicated on the screen Note If any of the ink cartridges installed in the product are broken incompatible with the product model or improperly installed Epson Status Monitor will not ...

Page 264: ...artridges and maintenance box using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see this window 3 Do the following as necessary You can update the ink cartridge and maintenance box statu...

Page 265: ...er To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Latin America You can purchase genuine Epson ink maintenance boxes and paper from an Epson authorized reseller To find the nearest reseller visit latin epson com or call your nearest Epson sales office Note This product is designed to work with genuine Epson inks Non Epson ink or any other ink not specif...

Page 266: ...20 T50L420 Matte Black T51A820 T50S820 T50L820 Red T51AF20 T50SF20 T50LF20 Parent topic Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin You must install new cartridges immediately after removing the old ones Replace all expended ink cartridges You cannot print if any of the ink cartridges...

Page 267: ...unding area when removing the cartridges Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 4 Remove the ne...

Page 268: ...not touch the areas on the ink cartridge shown below 5 Gently shake the cartridge about 4 inches 10 cm for 10 seconds or about 30 times 6 Insert the new cartridge into the corresponding ink slot and push it in firmly ...

Page 269: ...rom dirt and dust and store it in the same environment as the printer The valve in the ink supply port is designed to contain any excess ink but do not touch the ink supply port or surrounding area Always store ink cartridges with the label facing up do not store cartridges upside down Parent topic Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Ma...

Page 270: ...se maintenance boxes you have removed from the printer and exposed to air for a long period of time The box will not absorb any more ink 1 Check the LCD screen to determine which maintenance box needs to be replaced Note You can view the replacement procedure on the LCD screen Press the Maintenance Replace Maintenance Box Maintenance Box How To 2 Remove the new maintenance box from the package Cau...

Page 271: ...uct without tilting the box Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away 5 Place the used maintenance box in the bag supplied with the new box and seal the bag ...

Page 272: ...it in firmly 7 Close the maintenance box cover Note Dispose of the used maintenance box carefully Parent topic Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Optional Equipment and Replacement Parts U S Canada Optional Equipment and Replacement Parts Latin America ...

Page 273: ...enance boxes while printing otherwise ink may leak 1 Check the LCD screen to determine which maintenance box needs to be replaced Note You can view the replacement procedure on the LCD screen Press the Maintenance Replace Maintenance Box Borderless Maintenance Box How To 2 Remove the new borderless maintenance box from the package Caution Do not touch the chip on the borderless maintenance box or ...

Page 274: ...274 3 Lift up to release the paper output tray then gently pull the tray open and place it into position A the lowest position as shown 4 Extend the paper output flap as shown ...

Page 275: ... the highest position as shown 6 Pull out the borderless maintenance box carefully without tilting it 7 Place the used borderless maintenance box in the bag supplied with the new box and seal the bag Note Do not tilt the borderless maintenance box until the bag is firmly sealed otherwise ink may leak ...

Page 276: ...e new borderless maintenance box and push it in firmly 9 Lift up the paper output tray and move it back down into position A as shown 10 Close the paper output flap Note Dispose of the used borderless maintenance box carefully ...

Page 277: ...Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Optional Equipment and Replacement Parts U S Canada Optional Equipment and Replacement Parts Latin America ...

Page 278: ... if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily If you still see white or dark lines or missing nozzles in your printouts even after cleaning the print head several times you can run a Power Cleaning Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low Yo...

Page 279: ...oll 1 or Roll 2 5 Select Start The nozzle check pattern prints 6 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 7 Do one of the following If there are no gaps select O to exit If there are gaps or the pattern is faint select X to perform head cleaning 8 Follow the instructions on the screen to clean the print head check the nozzles and...

Page 280: ...uter 1 Load roll or cut sheet paper in the printer 2 Make sure the correct paper type is selected 3 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your...

Page 281: ...281 You see a window like this 5 Click Print The nozzle pattern prints ...

Page 282: ... Using a Computer Utility Running a Power Cleaning Using the Product Control Panel Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Consider the following when preparing to clean the print head Ink is consumed during print head cleaning Clean the print head only if the print quality declines Cleaning all nozzles u...

Page 283: ...t Control Panel Cleaning the Print Head Using a Computer Utility Running a Power Cleaning Using the Product Control Panel Parent topic Print Head Maintenance Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Load roll or cut sheet paper in the printer 2 Make sure the correct paper type is selected 3 Select Maintenance Pri...

Page 284: ...ng Parent topic Print Head Cleaning Related references Maintenance Menu Environmental Specifications Related tasks Cleaning the Print Head Using a Computer Utility Checking the Nozzles Using the Product Control Panel Running a Power Cleaning Using the Product Control Panel Removing and Installing Ink Cartridges Cleaning the Print Head Using a Computer Utility You can clean the print head using a u...

Page 285: ... arrow and right click In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Head Cleaning You see a window like this 5 Select the type of cleaning you want to perform 6 Click Start to begin the cleaning cycle ...

Page 286: ...e are gaps in the lines Print head is clean Print head needs cleaning If you don t see any improvement after cleaning the print head several times run a Power Cleaning Parent topic Print Head Cleaning Related references Maintenance Menu Environmental Specifications Related tasks Cleaning the Print Head Using the Product Control Panel Running a Power Cleaning Using the Product Control Panel Checkin...

Page 287: ...e nozzle pairs you want to clean or select All Colors and select OK to begin the power cleaning cycle Caution Never turn off the product during a cleaning cycle or you may damage it Note Depending on nozzle status and the number of pairs selected the power cleaning cycle can take up to 27 minutes 5 Select Yes to print a nozzle check pattern The nozzle pattern prints 6 Check the printed pattern to ...

Page 288: ... there are any gaps in the nozzle check pattern clean the print head Manually align the print head on any transparent or colored paper or on these paper types Plain paper Epson Enhanced Matte Posterboard Aligning the Print Head Automatically Using the Product Control Panel Aligning the Print Head Manually Using the Product Control Panel Parent topic Adjusting Print Quality Aligning the Print Head ...

Page 289: ...n off the printer during the alignment process 5 After the alignment is complete check the results If the print head still seems misaligned select a different alignment method and repeat the process If the print results are still not satisfactory adjust the print head position manually Parent topic Print Head Alignment Related tasks Aligning the Print Head Manually Using the Product Control Panel ...

Page 290: ... want to select custom settings based on specific printing needs The printer prints the first adjustment pattern If you are printing on cut sheets load additional sheets of paper after each pattern is printed 5 After each alignment pattern is printed view the LCD screen for instructions on selecting the best result in each pattern set Multiple pattern sets may print depending on the paper width If...

Page 291: ...and you want to perform adjustments based on specific printing needs select an adjustment setting from the following Quality First prints adjustment patterns to adjust the feed for image quality Length Accuracy First prints measurement positions to adjust the feed for images that require more precise dimensions and length such as CAD files Note You will need a 24 inch 610 mm ruler that can measure...

Page 292: ...eder using plain paper to remove excess ink 1 Load the widest available roll paper in the printer 2 Select Paper Setting Roll 1 or Roll 2 Feed Cut Paper 3 Select and press and hold Forward until there are no ink smears on the ejected roll paper 4 Select Cut to cut the roll paper Parent topic Adjusting Print Quality Related tasks Loading Roll 1 Loading Roll 2 ...

Page 293: ...Product Replacing the Cutter If you notice that your paper does not cut cleanly you may need to replace the cutter You will need a Phillips head screwdriver Caution Store the replacement cutter out of the reach of children Do not remove the protective material from the new cutter until instructed to do so Do not drop the cutter or knock it against anything or you may chip the blade 1 Remove all pa...

Page 294: ...294 4 Open the cutter cover ...

Page 295: ...er to loosen the screw holding the cutter in place and carefully remove the cutter Place the cutter in a plastic bag and dispose of it properly Warning Keep the cutter out of the reach of children The blade is sharp and can cause injury ...

Page 296: ... cutter in the product with the protective material still attached 7 Tighten the cutter screw securely Note Make sure the screw is tightened securely otherwise the cut position may be slightly shifted or skewed 8 Select OK ...

Page 297: ...rts U S Canada Optional Equipment and Replacement Parts Latin America Cleaning Your Product You should clean the exterior of your printer about once a month to keep the product in optimum condition Note Do not use volatile chemicals such as alcohol or paint thinners to clean the product 1 Remove all the paper from the product 2 Turn off the product wait for the LCD screen to turn off and unplug th...

Page 298: ...nd Borderless Pad Edges You should clean the interior of the printer about once a month to prevent ink and paper particles from accumulating in the printer Carefully follow the steps here to clean the platen and borderless pad edges to remove ink paper particles and lint Caution If ink remains on these parts it could transfer to your printouts Continued use of your product with ink paper particles...

Page 299: ...299 4 Use a soft lint free cloth to thoroughly remove dust and dirt from the platen as shown here Wipe from the top to the bottom of the platen and do not touch the rollers or ink tubes ...

Page 300: ...horoughly clean the area shown here Note For stubborn dirt dampen a soft cloth with neutral detergent Wring it out and clean the platen as shown above Dry the platen with a soft dry lint free cloth when you are finished ...

Page 301: ...301 5 If any paper particles have accumulated in the holes shown here use a pointed object such as a toothpick to push the material into the holes ...

Page 302: ...s note the following Do not touch any circuit boards or any parts inside the printer besides those which need to be cleaned Always use new cleaning sticks or dirt may be transferred into the printer Do not touch the tip of the cleaning stick This may reduce the cleaning effect Touch a metal object before cleaning to discharge any static electricity Do not use an organic solvent such as alcohol to ...

Page 303: ...303 2 Open the maintenance cover 3 Use a cleaning stick to wipe around the print head as shown to remove any ink lint or dirt ...

Page 304: ...304 4 Close the maintenance cover 5 Open the port cover at the back of the printer ...

Page 305: ...305 6 Open the rear maintenance cover 7 Use a cleaning stick to wipe around the print head as shown to remove any ink lint or dirt ...

Page 306: ...306 8 Close the rear maintenance cover ...

Page 307: ...nt head is clogged and automatic cleaning does not fix the issue you can clean the print head and the area around the caps using the optional cleaning sticks part number C13S090013 Caution Before beginning the cleaning process note the following Do not touch any circuit boards or any parts inside the printer besides those which need to be cleaned Always use new cleaning sticks or dirt may be trans...

Page 308: ...use an organic solvent such as alcohol to wipe the caps as it may damage the print head Do not move the print head by hand Doing so could damage the printer If paper is loaded in the printer remove it 1 On the LCD screen select Maintenance Cleaning the Maintenance Parts Wiping around the Cap The print head moves to the cleaning position 2 Open the printer covers ...

Page 309: ...309 3 Remove the protective piece as shown 4 Use a new cleaning stick to clean the drying prevention caps area as shown ...

Page 310: ...310 Note Do not press too hard on the area surrounding the caps Doing so could damage the caps and may prevent them from functioning properly ...

Page 311: ... cleaning stick in a vertical position and wipe the inner areas of the drying prevention caps as shown 6 Hold the cleaning stick in a vertical position and wipe the outer areas of the drying prevention caps as shown ...

Page 312: ...312 7 Hold the cleaning stick in a horizontal position and wipe the edges of the drying prevention caps with the flat surface as shown ...

Page 313: ...313 8 Hold the cleaning stick in a vertical position and wipe the guides as shown ...

Page 314: ...314 9 If there is any lint or dust in the drying prevention caps remove it with the tip of the cleaning stick or a pair of tweezers ...

Page 315: ...315 10 Use a new cleaning stick to wipe any dirt off of the wiper ...

Page 316: ...316 11 Wipe around the front of the wiper as shown 12 Wipe around the back of the wiper as shown ...

Page 317: ...317 13 Wipe the edges of the wiper as shown 14 Use a new cleaning stick to wipe any dirt off of the suction caps ...

Page 318: ...e cleaning stick in a vertical position and wipe the outer areas of the suction caps as shown 16 Hold the cleaning stick in a horizontal position and wipe the edges of the suction caps with the flat surface as shown ...

Page 319: ...319 17 Hold the cleaning stick in a vertical position and wipe the guides shown here ...

Page 320: ...320 18 If there is any lint or dust in the suction caps remove it with a cleaning stick or a pair of tweezers 19 Replace the protective piece as shown ...

Page 321: ...g Roll 1 Removing Roll 2 Moving or Transporting Your Product If you need to move or transport your product prepare it as described here Moving the product assumes that you are moving it to another location on the same floor without using elevators ramps or stairs If you are moving the product between floors or to another building contact Epson for support ...

Page 322: ...322 Warning The product is heavy and requires four or more people to move it Use only the indicated locations to lift the product Otherwise the product may be damaged or you may be injured ...

Page 323: ...oduct below 14 F 10 C you must discharge the ink See the link below for instructions Make sure the print head is capped the print head is positioned at the far left before storing the product If the print head is left uncapped for a long period of time the print quality may decline Note Before storing your product for a long period replace low expended or expired ink to help prevent the print head...

Page 324: ...duct until they no longer tough the floor then move the product to the new location 9 After transporting the product connect the power cable and turn on the product 10 Run a print head nozzle check and clean the print head if necessary 11 Lock the casters ...

Page 325: ...ce and Transportation Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Removing Roll 1 Removing Roll 2 Discharging Ink If you need to move or transport your product when the temperature is 14 F 10 C or lower you must first discharge the ink to keep the print head in optimum ...

Page 326: ...rinter 3 Select Maintenance Keeping Preparation Start The ink begins to discharge The printer turns off automatically when the discharge process is complete Caution Do not open any covers or turn off the printer while ink is discharging Parent topic Moving or Transporting Your Product Related tasks Removing Roll 1 Removing Roll 2 Checking Ink Cartridge and Maintenance Box Status on the LCD Screen ...

Page 327: ...e automatically checks for updates You can also manually update the software by Accessing the Windows Desktop and right clicking the icon for your product in the right side of the Windows taskbar or clicking the up arrow and right clicking Select Software Update Clicking on the Utility tab in the printer settings window and selecting Driver Update You can also update the software by selecting EPSO...

Page 328: ... to determine which media is being used To change the media select Paper Setting paper source Change Paper type Paper Type and select the media that matches the driver setting You can also select Use Printer Settings when you select the media which will default to the paper that is set on the LCD screen TCP IP configuration failed The combination of the IP address and the subnet mask is invalid Se...

Page 329: ...Related references Where to Get Help Latin America Where to Get Help U S and Canada Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Replacing the Borderless Maintenance Boxes Resetting Control Panel Defaults If you have a problem with settings on the product control panel you can reset them to their factory defaults You can choose which settings to reset or reset...

Page 330: ... on or turns off unexpectedly try these solutions Make sure the power cable is securely connected Make sure the power outlet works by connecting the power cable for another electronic device Turn off or adjust the Power Off Timer setting as necessary Parent topic Solving Printer Problems LCD Screen Shuts Off If the LCD screen shuts off intermittently the printer may be in sleep mode Try these solu...

Page 331: ...elect System Preferences Printers Scanners or Print Fax Open Print Queue from the Apple menu Double click the icon for any printer that is Paused and click Resume Printer Parent topic Solving Printer Problems Forgot the Administrator Password The preset value for the administrator password is the product serial number Check the label on the back of the product to locate the serial number We recomm...

Page 332: ...this product may cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your network data and settings Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in Mac Printer...

Page 333: ...y If your router or access point has security enabled determine the kind of security it is using and any required password or passphrase for connection Then make sure to enter the exact WEP key or WPA passphrase correctly Check if your computer is restricting the available wireless channels If so verify that your wireless access point is using one of the usable channels and change to a usable chan...

Page 334: ...ct software 3 Restart your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your Internet connection when you restart your router so note the next step before restarting it If you have replaced your router reinstall your product software to connect to the new router Check to see if your wireless router or access point ha...

Page 335: ...roduct again 1 Disconnect the Ethernet cables connected to the computer and your product 2 Disable IEEE 802 3az for the computer s network adapter if it is enabled check your operating system s Ethernet connection settings 3 Connect the computer and your product directly with an Ethernet cable 4 Print a network connection report from your product 5 On the computer open a web browser and enter your...

Page 336: ...r or access point documentation for instructions on disabling the Privacy Separator function Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or flashing If the link LED is off try the following Make sure the Ethernet cable is securely connected to your product and to your router access point switch or hub Try connecting your produ...

Page 337: ... computer and connect the printer directly to the computer s USB port If you have an optional print server connected to the printer make sure you are not saving the print job to the hard drive Make sure the USB cable length does not exceed 10 feet 3 m Parent topic Solving Printing Problems Related references Interface Specifications Print Head Moves But Nothing Prints If the print head is moving a...

Page 338: ...d cut sheets vertically short edge first For best results follow these guidelines Use new smooth high quality paper that is not damp curled creased old too thin or too thick Follow any special loading instructions that came with the paper If roll paper does not feed cut the end straight across and uncurl it by rolling it backward if necessary Then reload the paper If you cannot insert paper easily...

Page 339: ...aper type Make sure that paper is not jammed inside the product Make sure you are using the product at the proper room temperature If roll marks appear on the paper during automatic feeding select General Settings Printer Settings Paper Source Settings Roll Paper Setup on the product control panel and turn Auto Loading Off If roll marks still remain feed the paper manually until you hear the print...

Page 340: ...340 Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Related topics Roll Paper Handling Cut Sheet Handling ...

Page 341: ...341 Roll Paper Jam Problems If roll paper has jammed in the printer follow the steps here to clear the jam 1 Cut the paper at the area shown for each roll ...

Page 342: ...Carefully slide the print head away from the paper jam as shown Caution Do not touch the print head unless you are removing a paper jam Touching the print head or the surrounding cables may cause a static shock and damage the printer ...

Page 343: ...343 4 Remove the jammed paper Caution Do not touch the rollers ink absorbing areas or ink tubes shown here or you may damage the printer ...

Page 344: ...344 5 Close the printer covers ...

Page 345: ...urn the printer off and back on again 8 Cut the edge of the roll paper straight horizontally then reload the roll paper Note Make sure to cut off any jagged or folded sections of paper Parent topic Solving Paper Problems Related tasks Cutting Roll Paper Manually Related topics Roll Paper Handling ...

Page 346: ... Cut Sheet Paper Jam Problems If cut sheet paper has jammed in the printer follow the steps here to clear the jam 1 Open the printer covers 2 Carefully slide the print head away from the paper jam as shown ...

Page 347: ...re removing a paper jam Touching the print head or the surrounding cables may cause a static shock and damage the printer 3 Remove the jammed paper Caution Do not touch the rollers ink absorbing areas or ink tubes shown here or you may damage the printer ...

Page 348: ...ng Paper Problems Related topics Cut Sheet Handling Paper Does Not Collect in the Basket or is Creased If paper does not collect correctly in the paper basket try these solutions If paper does not collect in the basket gently press on the paper basket as paper is ejected from the printer This prevents the paper from catching on the basket ...

Page 349: ... Scuffed or Smeared Prints are Wrinkled Margins Appear in Borderless Prints Parent topic Solving Problems Nozzle Check Pattern Prints Incorrectly If the nozzle check pattern does not print correctly try these solutions Clean the print head and print the check pattern again If cleaning the print head several times does not solve the problem use a stronger print head cleaning level If nozzles are st...

Page 350: ...shake the installed cartridges every six months or if the printer has not been used in the last three months Make sure you selected the correct Media Type setting in the printer driver that matches the paper loaded in the printer Compare the print result with the image on your computer screen Since monitors and printers produce colors differently printed colors and screen colors do not always look...

Page 351: ...ets the specifications for your product Do not use paper with folds or creases and always use new media If you are using cut sheet paper check that changes in humidity and temperature have not made the paper wavy or curled up on the edges Flatten the paper before loading it or use new paper If the surface of the paper is scuffed select a wider Platen Gap setting If results do not improve set Custo...

Page 352: ...argin Between Pages to 65mm from Custom Paper Setting Try cleaning the area around the print head caps and wipers Parent topic Solving Print Quality Problems Related references Paper Specifications Related tasks Cleaning the Roll Paper Feeder Creating Custom Paper Settings Related topics Cutting Roll Paper Prints are Wrinkled If you see wrinkles on your prints try the following to solve the proble...

Page 353: ... the paper according to the manufacturer s specifications Check that the paper you are using supports borderless printing If you are using roll paper change the Adjust Cut Position setting This may reduce the margins at the top and bottom of the print Parent topic Solving Print Quality Problems Related references Borderless Paper Type Compatibility Paper Specifications Related tasks Selecting Basi...

Page 354: ...ontrol Panel Programs Programs and Features Select the uninstall option for your Epson product then select Uninstall Change Note If you see a User Account Control window click Yes or Continue Select your product again if necessary then select OK and click Yes to confirm the uninstallation Windows other versions Click or Start and select All Programs or Programs Select Epson select your product the...

Page 355: ...er icon 6 In the Epson Uninstaller screen select the checkbox for each software program you want to uninstall 7 Click Uninstall 8 Follow the on screen instructions to uninstall the software 9 Reinstall your product software Note If you uninstall the printer driver and your product name remains in the Print Fax Print Scan or Printers Scanners window select your product name and click the remove ico...

Page 356: ...he U S or 800 807 7766 in Canada Parent topic Solving Problems Where to Get Help Latin America If you need additional help with your Epson product contact Epson Epson provides these technical support services Internet Support Visit Epson s support website at latin epson com support and select your product for solutions to common problems You can download drivers firmware and documentation get FAQs...

Page 357: ...ma 00 800 052 1376 Paraguay 009 800 521 0019 Peru Lima 51 1 418 0210 Other cities 0800 10 126 Uruguay 00040 5210067 Venezuela 58 212 240 1111 Contact your local phone company to call this toll free number from a mobile phone If your country does not appear in the list contact the sales office in the nearest country Toll or long distance charges may apply Purchase Supplies and Accessories You can p...

Page 358: ...358 Parent topic Solving Problems ...

Page 359: ...ctrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should meet these requirements Microsoft Windows OS version 32 and 64 bit compatible Windows 11 Windows 10 Windows 8 x Windows 7 Windows Server 2019 Windows Server 2016 Window...

Page 360: ...or more Memory 2GB or more Hard disk space available 8GB or more Display resolution WXGA 1280 800 or higher Note For the latest product software available for your operating system visit the Epson support site at epson com support U S epson ca support Canada or latin epson com support Caribbean select your product and select Downloads Parent topic Technical Specifications Printing Specifications P...

Page 361: ...o 6 69 inches 170 mm Width 10 to 44 inches 254 to 1118 mm Thickness Plain paper 0 003 to 0 03 inches 0 07 to 0 8 mm Weight Up to 27 55 lbs 12 5 kg Cut sheet manual feed Size A4 8 3 11 7 inches 210 297 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 356 mm 11 14 inches 279 356 mm A3 11 7 16 5 inches 297 420 mm A3 13 19 inches 329 483 mm A2 16 5 23 4 inches 420 594 mm 17 22 inches 432 559...

Page 362: ...b the top and bottom margins of the paper are set to 0 mm The margins listed below are the standard settings When printing with the left and right borderless setting the left and right margins are set to 0 When printing with the borderless on all sides setting all margins are set to 0 1 Printable width 10 to 44 inches 254 to 1118 mm 2 Left right margin 0 12 to 0 59 inches 3 to 15 mm 3 Top margin 0...

Page 363: ...per Banner as the Source setting in the printer driver Note Actual maximum print length depends on print application paper size printer driver settings and operating system Cut sheets Note When printing borderless the left and right margins are set to 0 Borderless printing is not available with poster board 1 Printable width 7 16 to 44 inches 182 to 1118 mm 2 Left right bottom margin 0 12 inch 3 m...

Page 364: ...reColor T7770D Cyan Magenta Yellow Red Photo Black Matte Black Cartridge life See the expiration date on the package or cartridge Print quality guarantee After installation 1 year when stored at normal temperatures Note Epson recommends removing and shaking the installed ink cartridges once every six months Temperature Transporting 4 to 140 F 20 to 60 C 3 days at 140 F 60 C 4 days at 4 F 20 C 1 mo...

Page 365: ...63 inches 829 mm with paper basket open Storage 19 64 inches 499 mm Weight without ink cartridges or optional equipment Approximately 341 7 lb 155 kg includes maintenance boxes and roll spindles Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50 60 Hz Rated current 3 4 1 6 A Power consumption approximate Printing 70 W Ready mod...

Page 366: ... hours at 140 F 60 C 1 month at 104 F 40 C Storage after unpacking ink charged 14 to 104 F 10 to 40 C 1 month at 104 F 40 C Storage after unpacking ink discharged 4 to 77 F 20 to 25 C 1 month at 77 F 25 C Note Make sure you use the printer at an altitude of 6561 feet 2000 m or less Humidity non condensing Operating 20 to 80 Operating recommended 40 to 60 Storage 5 to 85 ...

Page 367: ...specification for connection of non encrypted USB drive for printing SuperSpeed USB port compatible with USB 3 0 specification USB port for computer Network Interface 100BASE TX 1000BASE T IEEE802 11b g n ac File system FAT FAT32 exFAT File format JPEG TIFF ESC P raster HP GL 2 HP RTL Adobe PostScript 3 Adobe PDF 1 7 Not all functions are supported test for compatibility Parent topic Technical Spe...

Page 368: ...ith support for WPA WPA2 Personal WPA3 SAE WPA2 Enterprise AES EAP TLS PEAPTLS PEAPMSCHAPv2 EAP TTLS Frequency range IEEE802 11b g n 2 4 GHz IEEE802 11b g ac 5 GHz Communication mode Infrastructure Wi Fi Direct Simple AP not supported for IEEE802 11b Network Printing Protocols Functions Windows EpsonNet Print IPv4 only Standard TCP IP IPv4 IPv6 WSD Printing IPv4 IPv6 IPP Printing IPv4 IPv6 Mac Bon...

Page 369: ...or all interfaces Warning To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Parent topic Technical Specifications Safety and Approvals Specifications United States Safety UL62368 1 EMC FCC part 15 Subpart B class ...

Page 370: ...ference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guidelines in Supplement C to OET65...

Page 371: ...oduct Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Do not modify the cord Place the product near a wall outlet where the plug can be easily unplug...

Page 372: ...around the base of the blades If the plug is plugged in for an extended period of time dust collects around the base of the blades and a short circuit or fire could occur Do not use the plug if dust or any other foreign objects have adhered to the plug otherwise an electric shock or fire could occur Place the product on a flat stable surface that extends beyond its base in all directions It will n...

Page 373: ... on the product or place heavy objects on top of it Do not let your hands or hair get caught in the roll paper unit while it is operating Do not move the print head by hand this may damage the product Do not insert or drop metallic or flammable items into the openings on the product Do not spill liquid on the product or use the product with wet hands Do not insert or unplug the plug with wet hands...

Page 374: ...y Instructions LCD Screen Safety Instructions Use only a dry soft cloth to clean the LCD screen Do not use liquid or chemical cleansers Never use volatile chemicals such as thinner benzene or alcohol Doing so could damage the surface of the control panel If the panel is particularly dirty dampen the cloth with water containing a small amount of neutral detergent firmly wring the cloth dry before u...

Page 375: ... Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no gu...

Page 376: ...itrator may decide if a claim or cause of action is for an IP Claim 1 2 Binding Arbitration You and Epson agree that all Disputes shall be resolved by binding arbitration according to this Agreement ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED Pursuant to this Agreement binding arbitration shall be administered by JAMS...

Page 377: ...entative basis the JAMS Rules available at http www jamsadr com or by calling 1 800 352 5267 and under the rules set forth in this Agreement All Disputes shall be resolved by a single neutral arbitrator and both parties shall have a reasonable opportunity to participate in the selection of the arbitrator The arbitrator is bound by the terms of this Agreement The arbitrator and not any federal stat...

Page 378: ...of the award whichever is greater ii pay you twice the amount of your reasonable attorney s fees if any and iii reimburse you for any expenses including expert witness fees and costs that your attorney reasonably accrues for investigating preparing and pursuing the Dispute in arbitration Except as agreed upon by you and Epson in writing the arbitrator shall determine the amount of fees costs and e...

Page 379: ...hibition against class or representative actions as provided in Section 1 5 This means that if Section 1 5 is found to be unenforceable the entire Section 1 but only Section 1 shall be null and void Parent topic Notices Trademarks EPSON PrecisionCore SureColor and UltraChrome are registered trademarks and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation Epson StoreSM is...

Page 380: ...inal Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation This information is subject to change without notice A Note Concerning Responsible Use ...

Page 381: ...381 Parent topic Copyright Notice Copyright Attribution 2022 Epson America Inc 6 22 CPD 61762 Parent topic Copyright Notice ...

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