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Epson Stylus Pro 7890 Series, User Manual

The Epson Stylus Pro 7890 Series is a high-performance printer designed for professionals seeking exceptional image quality. With the Quick Reference Manual, users can easily navigate its advanced features and maximize their printing experience. Download this manual for free from manualshive.com to unleash the full potential of your Epson printer.

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181

Solving Problems

|

181

Solving Miscellaneous Printing Problems

If your printouts are not what you expected, try the suggestions below:

Nothing prints. 

◗

Turn off the printer and computer. Make sure the interface cable is securely 
plugged in. Then restart the printer and computer.

◗

Make sure the interface cable meets the requirements; see page 13 or 14.

◗

The printer port setting doesn’t match the printer connection port 
(Windows).

Windows 7 and Windows Vista:

 Click 

 > 

Control Panel 

> 

Hardware 

and Sound 

> 

Printers. 

Right-click the icon for your printer, then select 

Properties

. Click the 

Ports

 tab and make sure your printer port is selected.

Windows XP:

 Click 

Start

 > 

Control Panel 

> 

Printers and Other Hardware 

> 

Printers and Faxes

. Right-click the icon for your printer, then select 

Properties

. Click the 

Ports

 tab and make sure your printer port is selected.

◗

Download and install the latest driver for Mac OS X or Windows from the 
Epson website at www.proimaging.epson.com.

Problem

Solution

Problem

Solution

Your print has incorrect or 
garbled characters.

◗

Make sure your software is installed correctly and the printer is selected. 

◗

Clear any stalled print jobs. 

◗

Turn off the printer and computer. Make sure the interface cable is securely 
plugged in at both ends.

Your print has incorrect 
margins.

◗

Check the page size or paper size settings in your application. Make sure 
they are within the printer’s printable area.

◗

Make sure the 

Paper Size

 and 

Borderless

 settings in your printer software 

are correct for the paper you’re using.

◗

Paper is loaded incorrectly. Follow the instructions beginning on page 55 to 
reload the paper. Make sure PAPER SKEW CHECK is 

ON

 in the control panel 

menu.

◗

The 

ROLL PAPER MARGIN 

setting on the PRINTER SETUP menu is 

incorrect. See page 213 for more information.

Your image is inverted.

◗

Turn off the 

Mirror Image

 setting in your printer software. See page 92 

(Mac OS X) or page 122 (Windows) for instructions. 

Summary of Contents for Stylus Pro 7890 Series

Page 1: ...Epson Stylus Pro 7890 9890 USER S GUIDE ...

Page 2: ...ca Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks This information is subject to change without notice Legal Notices Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs o...

Page 3: ...asures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certificati...

Page 4: ......

Page 5: ...er and Mounting It on the Stand 25 Attaching the Paper Basket Epson Stylus Pro 7890 27 Attaching the Paper Basket Epson Stylus Pro 9890 34 Completing Setup and Connecting the Power Cord 42 Installing Ink 46 Connecting to Your System 48 Installing the Software for Macintosh 49 Installing the Software for Windows 50 Updating Your Printer Firmware 52 Checking the Current Firmware Version 52 Downloadi...

Page 6: ...of the Printer 76 Catching Printouts Under the Printer 78 Storing the Paper Basket 80 Optimizing the Settings for Your Paper 81 Creating Paper Configurations 81 Printing Your Paper Configurations 83 Selecting Paper Configurations 83 3 Printing With Epson Drivers for Mac OS X Sizing Images for Borderless Printing on Roll Paper 86 Choosing Page Setup and Basic Print Options 87 Choosing Color Managem...

Page 7: ... Exporting and Importing Custom Settings 129 Saving and Exporting a Custom Settings Group 129 Importing a Custom Settings Group 130 Loading a Pre Defined Settings Group 130 Editing Printer Driver Settings 131 Managing Print Jobs 132 Using the Progress Meter 132 Optimizing Print Speed 133 Setting Monitoring Preferences 135 5 Managing Color With Profiles Mac OS X Printing With a Color Profile 137 Se...

Page 8: ...ing the Date and Time 157 Using Maintenance Mode 158 Replacing the Paper Cutter 159 Removing the Old Cutter 159 Installing the New Cutter 161 Replacing the Maintenance Tank 163 Cleaning the Printer 165 Transporting or Storing the Printer 167 Preparing the Printer for Shipment 167 Moving the Printer on the Stand 169 Setting Up the Printer After Transportation 170 7 Solving Problems Diagnosing Probl...

Page 9: ...r 191 Cut Sheets 194 Printable Area 198 Ink Cartridges 198 B Using the Optional Auto Take Up Reel Loading Roll Paper Onto the Take Up Reel 200 Winding Prints Forward 201 Winding Prints Backward 202 Printing Using the Auto Take Up Reel 203 Reversing the Paper Stops for a 2 inch Paper Reel Core 204 Installing a Take Up Reel Core 206 C Control Panel Control Panel Buttons and Lights 209 Buttons 209 Li...

Page 10: ...10 10 ...

Page 11: ...ter maintenance loading paper replacing ink cartridges and other components cleaning and aligning the print head and using the printer s menu system Attach it to your printer for easy reference The on screen Network Guide provides instructions for setting up and using your printer on a network Warnings Cautions Notes and Tips Please follow these guidelines as you use this book WARNINGS must be fol...

Page 12: ...uctions on using this option C12C815321 Epson SpectroProofer 44 inch Pro 9890 only SPECTRO44 Epson SpectroProofer 24 inch Pro 7890 only SPECTRO24 Epson SpectroProofer 44 inch UV Pro 9890 only SPECTRO44UV Epson SpectroProofer 24 inch UV Pro 7890 only SPECTRO24UV One year extended service plan EPP7898B1 Two year extended service plan EPP7898B2 One year SpectroProofer extended service plan EPPSPB1 Ti...

Page 13: ...nd troubleshooting advice or e mail Epson with your questions Macintosh System Requirements To use your printer in either a stand alone or peer to peer network environment your Macintosh system should meet these requirements Mac OS X 10 5 8 or higher PowerPC G5 Intel or higher processor At least 2GB of RAM 4GB or more recommended At least 32GB of free hard disk space for software and processing fi...

Page 14: ...ofessional x32 Edition Windows XP Professional x64 Edition or Windows XP At least 2GB of RAM 4GB or more recommended At least 32GB of free hard disk space for software and processing files Quad speed 4 CD ROM or DVD drive for installing the printer software For USB connection a Windows compliant USB Hi Speed 2 0 port and a shielded USB AB cable from Series A computer to Series B printer up to 10 f...

Page 15: ... the printer away from direct sunlight strong light or heat sources Avoid places subject to shocks and vibrations Keep the printer away from dusty areas Keep your entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Place the printer near a wall outlet where the plug can be easily unplugged Use only the typ...

Page 16: ...rom the control panel unplug the printer and refer servicing to qualified service personnel under the following conditions The power cord or plug is damaged liquid has entered the printer the printer has been dropped or the cabinet damaged the printer does not operate normally or exhibits a distinct change in performance Before transporting the printer make sure the print head is in the far right ...

Page 17: ...oom temperature for at least three hours before using it The IC chip on the ink cartridge retains a variety of cartridge information which allows you to remove and reinsert it freely However each time the cartridge is inserted some ink is consumed because the printer automatically performs a reliability check If you remove an ink cartridge for later use protect the ink supply area from dirt and du...

Page 18: ... the Pro 7890 unless otherwise noted Front Back Roll paper cover Control panel Ink bay Ink bay Front cover Paper basket Casters Roll paper holder Network interface USB interface for computer AC inlet Maintenance tank Pro 9890 includes two tanks one on each side of printer Interface connector for optional equipment ...

Page 19: ...on Paper light Menu button Paper feed up button Paper feed down button OK button Paper cut button Ink open button Black ink change button Paper release ePlaten light and button Platen gap Paper source Roll paper margin Paper number Ink cartridge status Roll paper counter Maintenance tank status Black ink indicator Auto Take Up Reel Spectro Proofer ...

Page 20: ...20 20 Introduction ...

Page 21: ... have sufficient space to set up and use the printer at least 12 inches on all sides in addition to these dimensions 53 4 35 6 inches 1356 903 mm for the Epson Stylus Pro 7890 73 4 52 inches 1864 1318 mm for the Epson Stylus Pro 9890 Chapter 1 Setting Up the Printer WARNING Four people are required to unpack and set up the printer Note When choosing a place for the printer leave adequate room for ...

Page 22: ...3 feet 4 4 m for the Epson Stylus Pro 9890 and stand Unpacking and Assembling the Stand 1 Lift the box up and away from the shipping pallet Then remove the box containing the stand and paper basket 2 Unpack the stand and make sure you have all these items 2 Sides Manual holder Horizontal strut Hex wrench 6 Bolts 2 Wing screws with lock washers ...

Page 23: ... 3 Insert the strut into the left side as shown The sides are labeled L and R 4 Fasten the strut with 3 bolts as shown Use the hex wrench to tighten the bolts Note Make sure you tighten all bolts before moving to the next section ...

Page 24: ...24 24 Setting Up the Printer 5 Insert the strut into the right side and fasten it with 3 bolts as shown 6 Lock the casters ...

Page 25: ...rdboard panels and other packing materials from around the printer 3 Have four people lift the printer Roll paper holders Documentation and software CD 9 Ink cartridges Power cord Cable guides Printer Note Make sure you save the box and packaging in case you need to ship the printer WARNING Four or more people are required to lift the printer ...

Page 26: ...26 26 Setting Up the Printer 4 Mount the printer on the stand as shown aligning the pegs with the holes on the bottom of the printer 5 Fasten the printer to the stand with the wing screws and washers ...

Page 27: ...atches your prints as they come out If you have the Epson Stylus Pro 9890 see page 34 for instructions on attaching the paper basket 1 Make sure you have all the parts shown below 2 Attach the two short posts as shown one on each side of the stand 2 Paper guides 1 Square pole and 2 round poles 2 Pins Cloth basket 2 Posts 2 Black plastic connectors Rod ...

Page 28: ...28 28 Setting Up the Printer 3 Use the pins to fasten the posts in place 4 Insert the round and square poles into the basket cloth as shown ...

Page 29: ...29 Setting Up the Printer 29 5 Place the basket under the printer as shown 6 Snap the center pole into the holders on each side of the stand ...

Page 30: ...30 30 Setting Up the Printer 7 Insert the black plastic connectors into both ends of the square pole 8 Fasten the black plastic connectors onto the posts on each side of the stand ...

Page 31: ...31 Setting Up the Printer 31 9 Snap the back pole into the holders as shown 10 Hook the loops around the pins on the back of the stand legs ...

Page 32: ...32 32 Setting Up the Printer 11 Insert the rod into the fabric channel 12 Insert the free ends of the rod into the holes in the sides of the stand ...

Page 33: ...tting Up the Printer 33 13 Loop the tabs over the ends of the rod as shown 14 Attach the paper guides to the bottom of the printer as shown Now go to Completing Setup and Connecting the Power Cord on page 42 ...

Page 34: ...ints as they come out If you have the Epson Stylus Pro 7890 see page 27 for instructions on attaching the paper basket 1 Make sure you have all the parts shown below 2 Attach two of the posts to the front of the stand as shown one on each side 5 Paper guides 3 Square poles 4 Pins Cloth basket 4 Posts 2 Black plastic connectors Rod 2 Round poles 2 Plastic end pieces ...

Page 35: ...35 Setting Up the Printer 35 3 Use the pins to fasten the posts in place 4 Attach the other two posts to the back of the stand ...

Page 36: ...36 36 Setting Up the Printer 5 Use the pins to fasten the posts in place as shown 6 Insert the round and square poles into the basket cloth as shown ...

Page 37: ...37 Setting Up the Printer 37 7 Place the basket under the printer as shown 8 Snap the center pole in the holder on each side of the stand ...

Page 38: ...38 38 Setting Up the Printer 9 Insert the black plastic connectors into both ends of the square pole 10 Fasten the black plastic connectors onto the posts on each side of the stand ...

Page 39: ...39 Setting Up the Printer 39 11 Snap the back pole into the holders as shown 12 Attach the end pieces to the poles at the back of the basket ...

Page 40: ...40 40 Setting Up the Printer 13 Lift the back of the basket and attach the end pieces to the posts at the back of the stand 14 Insert the rod into the fabric channel ...

Page 41: ...41 Setting Up the Printer 41 15 Insert the free ends of the rod into the holes in the sides of the stand 16 Loop the tabs over the rod as shown ...

Page 42: ...p process and connect the power cord Completing Setup and Connecting the Power Cord 1 Attach the manual holder to the left or right side of the stand Store the User s Guide in the holder 2 Unlock the casters Then move the printer to the place of use The casters are meant for moving the printer for only a short distance Lock the casters after moving ...

Page 43: ...Up the Printer 43 3 Remove any packing tape and plastic film Check these areas the front cover the ink compartment covers the maintenance tank s 4 Open the roll paper cover and remove the tape and packing material ...

Page 44: ...rial Save the packing material in case you need to ship the printer 6 Close the front cover 7 Connect the power cord to the AC inlet on the back of the printer Note The illustrations in the following sections show the Epson Stylus Pro 9890 but the instructions are the same for the Pro 7890 ...

Page 45: ... shown 9 For the Pro 9890 attach the loops on the paper basket cords to the cable guides 10 Plug the power cord into a properly grounded electrical outlet Power cord on left side Power cord on right side Caution Do not use an outlet that is controlled by an automatic timer or wall switch Otherwise you may accidentally shut off the printer and cause damage ...

Page 46: ...al for most of the ink in each cartridge to be used The cartridges shipped with your printer are provided mainly to charge the ink system Make sure you order a new set of cartridges as soon as possible 1 Press the P Power button to turn on the printer In a moment INSTALL INK CARTRIDGE appears on the LCD screen and the ink covers pop open slightly 2 Open both ink covers ...

Page 47: ...s in the printer Hold each cartridge with the arrow pointing toward the printer then insert it into its slot until it clicks into place Make sure you insert each cartridge all the way into the correct slot Left ink bay Right ink bay Slot no Cartridge Slot no Cartridge 1 Cyan C 6 Vivid Magenta VM 2 Yellow Y 7 Light Black LK 3 Light Cyan LC 8 Light Light Black LLK 4 Matte Black MK 9 Vivid Light Mage...

Page 48: ...ns For USB connection make sure your system has the appropriate port and you have a standard shielded cable 10 feet 6 m long or less To connect to a network hub you need a standard RJ 45 CAT 5 network cable To connect directly to your computer s network interface you need an RJ 45 CAT 5 crossover cable 1 Make sure that both the printer and the computer are turned off Caution Charging takes about 1...

Page 49: ...ylus Pro 7890 or Pro 9890 is connected to the computer 2 Insert the printer software CD ROM in your CD or DVD drive 3 Double click the Epson icon 4 Click the Epson Stylus Pro 7890 or 9890 icon Network connection USB connection Note You can check for a newer version of your printer driver on the Epson support site at www epson com support Note If you see the message that the installer has detected ...

Page 50: ...ork click the Ethernet Utility icon to install the EpsonNet Configuration utility located in the EpsonNet folder under Applications 8 When you re done close the screen and eject the CD Restart the Macintosh if prompted Installing the Software for Windows Follow these steps to install the software for Windows 1 Make sure your printer is turned off 2 Turn on your computer 3 Insert the printer softwa...

Page 51: ...51 Setting Up the Printer 51 5 Click your printer model 6 Click the Install button ...

Page 52: ... a port see the Network Guide Go to the next section to update the printer firmware if necessary Updating Your Printer Firmware To keep your printer features and functionality up to date you should check for a newer version of firmware on the Epson support site and update your printer if necessary Checking the Current Firmware Version 1 Press the r Menu button 2 Press the d button until PRINTER ST...

Page 53: ...s READY and it is connected to your computer or network then choose your printer 4 Click Browse and find the firmware file that you just downloaded and extracted Select the file and click Choose or Open 5 If the firmware version of the file is newer click Update to start the firmware updating process If it is the same you don t need to update 6 When the update is complete close the Firmware Update...

Page 54: ...ram searches for all Epson printers on the network and displays the MAC address and IP address for each printer that it finds 3 Highlight the printer that you want to configure and click Configuration to access the TCP IP selection screen 4 If necessary contact your network administrator for instructions on assigning an appropriate IP address For more information on configuring the printer see the...

Page 55: ...offers a variety of coated glossy matte and fine art paper as well as other media for your printer The following table shows the paper sizes you can use Supported paper sizes Roll paper Cut sheets Pro 9890 Width 10 to 44 0 in 203 to 1118 mm Letter size up to 44 in 1118 mm Length 2 in core 147 6 ft 45 m 3 in core 662 7 ft 202 m Up to 62 2 inches 1580 mm Pro 7890 Width 10 to 24 0 in 203 to 610 mm Le...

Page 56: ...mpatible papers see page 191 Guidelines for Using Epson Media Follow these guidelines as well as those included in your paper package when printing on Epson paper and other media Avoid touching the printable surface with your bare hands Fingerprints may affect print quality Handle media by the edges or use cotton gloves Be careful not to bend or scratch the paper Always choose the correct Media Ty...

Page 57: ...he or roll icon appears Choose if you want the paper to be cut automatically after each page is printed Choose if you want to print a series of pages and keep them together for cutting later on or use the Auto Take up Reel Pro 9890 only If you re loading heavy paper you may need to increase the paper suction by pressing the u Paper Feed button For lightweight paper decrease the suction by pressing...

Page 58: ...o Paper 250 Premium Semigloss Photo Paper 250 Premium Semigloss Photo Paper 250 Premium Semimatte Photo Paper 260 Premium Semimatte Photo Paper 260 Premium Glossy Photo Paper 170 Premium Glossy Photo Paper 170 Premium Semigloss Photo Paper 170 Premium Semigloss Photo Paper 170 Premium Photo Paper Glossy Premium Photo Paper Glossy Premium Photo Paper Semigloss Premium Photo Paper Semi Gloss Premium...

Page 59: ...Paper Canvas Canvas Somerset Velvet Somerset Velvet Matte Paper Doubleweight Matte Paper Doubleweight Matte Paper Singleweight Matte Paper Singleweight Matte Paper Presentation Paper Matte Presentation Paper Matte Enhanced Matte Paper Ultra Premium Presentation Paper Matte Enhanced Matte Paper Archival Matte Paper Archival Matte Paper Plain Paper Plain paper Plain Paper Others DisplayTrans Backlig...

Page 60: ...R OUT appears on the control panel Then follow these steps to set up the automatic media tracking system 1 Press r Menu 2 Press u or d to select PAPER SETUP then press r 3 Press r to select ROLL PAPER REMAINING 4 Press r to select REMAINING PAPER SETUP 5 Press d select ON and press OK 6 Press u to go back to REMAINING PPR SETUP 7 Press d to select ROLL PAPER LENGTH 8 Press r then select the length...

Page 61: ...61 Handling Paper and Other Media 61 Placing the Paper in the Printer 1 Open the roll paper cover 2 Push the lock lever down firmly then move the roll paper holder to the left ...

Page 62: ...62 62 Handling Paper and Other Media 3 Place the roll on top of the printer 4 If necessary adjust the roll media adapters to fit the core size of the roll paper 2 inch core 3 inch core ...

Page 63: ...63 Handling Paper and Other Media 63 5 Release the tension lever on both adapters 6 Push the adapters into the paper core at both ends of the roll Then pull down the tension levers ...

Page 64: ...64 64 Handling Paper and Other Media 7 Move the roll paper to the right side until it touches the roll paper guide 8 Slide the roll paper holder to align the left adapter with the u on the holder ...

Page 65: ...ndling Paper and Other Media 65 9 Roll the paper slowly into position 10 Slide the roll paper holder to the right to secure it in the printer Make sure both ends of the roll paper are secured in the adapters ...

Page 66: ...Handling Paper and Other Media 11 Pull up the lock lever to lock the paper in place 12 If the light is not on press the button Loading the Paper for Printing 1 Insert the paper into the slot and pull it down ...

Page 67: ...paper to move into position automatically 5 If you see a question on the display about paper settings select Yes if the settings are correct or select No then change the settings 6 Press OK 7 If the edge of the paper is uneven or folded press the button to cut the edge To avoid indenting or creasing the paper remove it from the paper path and roll it up when you are not printing Note Opening the f...

Page 68: ... If the paper cannot be cut by the built in cutter press the d button to feed the paper to the manual cutting position Then cut it manually Printing Trim Lines You can print trim lines on the right edge of your pages Auto Cut On or on the right and bottom edge Auto Cut Off 1 Press r Menu 2 Press r Menu again to select the Printer Setup menu 3 Press d to select PAGE LINE then press r 4 Press d or u...

Page 69: ...Paper from the Printer 1 Open the roll paper cover 2 Press the button to release the paper If automatic media tracking is on the barcode and paper information is printed If you are not using the Auto Take Up Reel the paper is rewound automatically ...

Page 70: ...nd Other Media If you are using the Auto Take Up Reel you need to rewind the paper manually 3 Push down the lock lever firmly to release it Then move the roll paper holder all the way to the left and remove it from the roll ...

Page 71: ...nd Other Media 71 4 Roll the paper forward so that it rests on top of the printer 5 Pull up the tension levers then remove the adapters from the paper roll 6 Rewind the paper carefully and place it in its original package ...

Page 72: ...For most paper see the section below For stock thicker than 19 mil 0 5 mm see page 74 Loading Cut Sheets Make sure you load paper in the portrait orientation short edge first You can load paper without pressing the button This prevents scratching and is fast and easy 1 Make sure the printer is turned on and the roll paper cover is closed 2 Press the l Paper Source button until the Sheet icon appea...

Page 73: ...al line on the roll paper cover 4 Press d The sheet feeds into printing position automatically 5 If you see a question on the display about paper settings select Yes if the settings are correct or select No then change the settings 6 Press OK 7 Print your page After it is finished the sheet stays in the printer 8 To remove your print press the d button while holding the sheet ...

Page 74: ... 9890 only 1 Make sure the printer is turned on and the roll paper cover is closed 2 Press the l Paper Source button until the Sheet icon appears on the LCD screen 3 Press the button 4 Feed the sheet into the paper slot Make sure the right and top edges of the paper are straight and aligned with the horizontal and vertical lines on the printer Note You may need to increase the suction by pressing ...

Page 75: ...ap setting STANDARD is the default setting However if print quality is not satisfactory when using very thin or very thick stock you may need to change this setting 1 Press r Menu 2 Press r again to select the Printer Setup menu and highlight PLATEN GAP 3 Press r STANDARD is selected as the current setting 4 Use the u or d button to choose NARROW WIDE WIDER or WIDEST 5 Press OK to save the setting...

Page 76: ...asket The paper basket attaches to your printer and catches your printouts as they come out The basket keeps your printouts from getting dirty or scratched You can set it up either to catch the paper under the printer or in front of the printer Catching Printouts in Front of the Printer Follow the steps below to set up the basket in front of the printer Use this method for paper more than 19 mil 0...

Page 77: ...the back of the basket all the way up 3 Open the tabs at the front of the basket and tilt it down Then raise the paper guides 4 Raise the front of the basket so that the surface is taut Then lower the paper guides so that your prints slide smoothly onto the cloth ...

Page 78: ...atch printouts under the printer 1 Raise the paper guides and tilt the front of the basket down 2 Lower the paper guides then raise the front of the basket all the way up Fasten the front of the basket with the tabs Note To avoid paper feed errors do not allow prints to stack up in the paper basket ...

Page 79: ...and Other Media 79 3 For the Pro 9890 adjust the basket based on your print size 23 4 33 1 inches A1 or smaller Larger than 23 4 33 1 inches A1 Note If printouts on matte paper have banding pull the paper guides forward ...

Page 80: ...ring the Paper Basket If you are not using the paper basket you can fold it out of the way 1 For the Pro 9890 raise the back of the basket 2 Raise the paper guides then adjust the tabs and raise the front of the basket Lower the paper guides ...

Page 81: ...n press u or d to select PAPER SETUP 2 Press r then press d to select CUSTOM PAPER 3 Press r then press d or u to select a paper configuration number 1 to 10 Press r to save the number setting 4 Press d or u to select PAPER TYPE then press r Press d or u to select a media type then press r Press OK to save it 5 Press l twice to go back to the previous menu 6 Press d or u to select PLATEN GAP then ...

Page 82: ...page 126 Windows PAPER FEED ADJUST helps eliminate banding Choose a lower value if you see white lines on your prints or a higher value if you see dark lines DRYING TIME lets you print with non Epson media and avoid smearing the ink You can make the print head wait up to 10 seconds after each pass to allow ink to dry on the page PAPER SUCTION lets you decrease the paper suction level when printing...

Page 83: ...int your custom paper configurations Selecting Paper Configurations Once you have created a paper configuration you can select it whenever you print on that paper 1 Press r Menu then press u or d to select PAPER SETUP 2 Press r then press d to select PAPER TYPE then press r 3 Press d to select CUSTOM PAPER then press r 4 Press u or d to select the configuration you want to use 5 Press OK The confi...

Page 84: ...84 84 Handling Paper and Other Media ...

Page 85: ... system When you install the Epson printer driver the ready made profiles are automatically copied to the right folder Before you print make sure you have installed the Epson printer driver and utilities from the CD ROM For instructions on installing and configuring the printer driver see page 49 If you plan on printing borderless images on roll paper check the guidelines on page 86 to size your i...

Page 86: ...er than the actual width of the roll media Or you can create a custom paper size and select the Retain Size option See the table below for guidelines Epson Stylus Pro 9890 only Roll paper width Image width with Auto Expand Image width with Retain Size Custom paper size with Retain Size 10 inches 254 mm 9 7075 inches 246 57 mm 10 34 inches 262 6 mm 10 23 inches 259 8 mm 13 inches 330 mm 12 8 inches...

Page 87: ...ull borderless printing is available on roll paper only Once you have selected your page setup options you need to select printing options The Epson driver offers automatic settings that optimize print quality and speed when you re using Epson media You can also choose additional settings for more control over your printer and color output 1 Open the file you want to print and select Print in your...

Page 88: ...nue with step 6 If you re using roll paper Epson recommends that you create a custom paper size to make the best use of your paper See step 5 for instructions Note If you need more information about print options click the button Select your printer Note If you don t see the Paper Size setting in the Print window check for it in your application before printing For example you may be able to selec...

Page 89: ...mage at the size you specify in your application You need to size it slightly wider than the paper width to print without side borders Roll Paper Borderless Auto Expand prints without borders on roll paper and enlarges your image up to 3 to fit the size of the paper This selection is recommended for borderless printing with minimal clipping of your image See page 86 for more information Roll Paper...

Page 90: ...ize menu If you are printing on a cut sheet skip to step 6 Click the plus sign double click Untitled and give your paper size a name then define its size and margins and click OK Select your new page size from the Paper Size drop down menu 6 Choose the appropriate Orientation and Scale for printing Click to create a custom page size Note If you don t see the Orientation or Scale settings in the Pr...

Page 91: ... on See the table on page 104 for more information 10 For the Print Mode setting select one of the following AccuPhoto HDR for any type of photographic printing If you are printing 16 bit color images select 16 Bit Output for the most accurate transitions and gradations Advanced B W Photo if you are printing black and white photos using this unique printer technology on select paper types See page...

Page 92: ...sRGB increases the contrast in images Use this setting for color photographs Adobe RGB matches image colors to the Adobe RGB color standard Use this setting if your source file was captured in Adobe RGB 12 Choose one of the following Print Quality settings Draft 180 dpi Draft 360 dpi Fine 720 dpi Fine 1440 dpi SuperPhoto 1440 dpi SuperPhoto 2880 dpi 13 Choose any of the following advanced options ...

Page 93: ...s very important to turn off color management in the printer driver Choosing Color Management Options Follow these instructions to use color management in the printer driver 1 Select Color Matching from the drop down menu You see this screen 2 Select one of the following settings EPSON Color Controls to use a Color Mode see page 92 that selects the main method of printing colors for photos and gra...

Page 94: ... you are using non Epson media and you need to fine tune its performance 1 Select Advanced Media Control from the drop down menu You see this screen 2 Select the correct settings to match your ICC profile These settings override any paper configuration settings you may have made using the printer s control panel Color Density lets you control the ink saturation level Note You may need to change th...

Page 95: ...our prints or a higher value if you see dark lines Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper Paper Suction lets you decrease the paper suction level when printing on thinner papers less than 12 lb such as CAD drafting paper Platen Gap lets you fine tune the setting for various paper thicknesses Roll Paper Back Tension l...

Page 96: ...ne of the following Auto Cut Settings Normal Cut allows margin space at the top and bottom of each image Double Cut extends the space between the images and trims each print individually This provides the cleanest edge for borderless printing Single Cut allows images to be printed end to end and saves paper With borderless printing you may see a sliver of the previous or next image if you print mu...

Page 97: ...ed Auto Rotate saves paper if your document length is shorter than the printable width of the roll The document is automatically rotated 90 degrees and printed crosswise When this option is checked be sure to select the width of your roll paper from the drop down menu Print Page Line prints trim lines on the right and bottom edges of your pages Save Roll Paper saves paper by not feeding the blank ...

Page 98: ...Settings from the drop down menu You see this screen Adjust the slider to increase or decrease the amount of expansion The widths shown in the table on page 86 work with the Standard Expansion setting Use the Min setting to minimize the amount of image clipping You may see a white border around your image Use the Max setting to maximize the image width This will increase the amount of image clippi...

Page 99: ...ints This mode is only available when printing on certain media types 1 Select Printer Settings from the drop down menu 2 Choose the Media Type setting for the paper you have loaded in the printer See page 104 for instructions 3 Choose Advanced B W Photo as the Print Mode setting Note If you are printing from Photoshop make sure you do not use Photoshop s color management settings when using Advan...

Page 100: ...provide you with a neutral tonal scale print You can also choose other popular presets such as Cool Warm and Sepia Note that the presets affect the target found in the tone color circle Tone allows you to easily change the entire tonal scale of your black and white output While Darker is the default setting you may see better results if you choose Dark Brightness adjusts the overall lightness and ...

Page 101: ...mize the tone hue added to your print The closer you select to the edge of the wheel the more color you add The preview image approximates the image tone based on your settings Note that this preview always shows the same image and is not color managed It provides a level of feedback as you make changes Creating a Custom Preset and Printing Once you ve made the correct settings for your print job ...

Page 102: ...he Presets drop down menu 3 Type a name for your custom preset and click OK 4 When you re ready to print click the Print button Whenever you want to print with your custom preset select it from the Presets drop down menu Caution Do not open and close the Presets menu without typing a name or you will lose your settings ...

Page 103: ...re you can monitor the progress of your print job or do one of the following Click the print job then click Delete to cancel the job Click the print job then click Hold to pause printing Click a print job marked Hold and click Resume to resume printing 3 When you re finished close the print job window then close your printer window Note If it is no longer spooling in the computer you can also canc...

Page 104: ...r Paper Premium Luster Photo Paper 260 Premium Luster Photo Paper 260 Premium Glossy Photo Paper 250 Premium Glossy Photo Paper 250 Premium Semigloss Photo Paper 250 Premium Semigloss Photo Paper 250 Premium Semimatte Photo Paper 260 Premium Semimatte Photo Paper 260 Premium Glossy Photo Paper 170 Premium Glossy Photo Paper 170 Premium Semigloss Photo Paper 170 Premium Semigloss Photo Paper 170 Pr...

Page 105: ... Art Paper UltraSmooth Fine Art Paper UltraSmooth Fine Art Paper Canvas Canvas Somerset Velvet Somerset Velvet Matte Paper Doubleweight Matte Paper Doubleweight Matte Paper Singleweight Matte Paper Singleweight Matte Paper Presentation Paper Matte Presentation Paper Matte Enhanced Matte Paper Ultra Premium Presentation Paper Matte Enhanced Matte Paper Archival Matte Paper Archival Matte Paper Plai...

Page 106: ...106 106 Printing With Epson Drivers for Mac OS X ...

Page 107: ... system When you install the Epson printer driver the ready made profiles are automatically copied to the right folder Before you print you need to set basic printing properties Make sure you have installed the Epson driver and utilities from the CD ROM See page 50 for instructions If you plan on printing borderless images on roll paper check the guidelines on page 108 to size your image correctly...

Page 108: ...ng because you can create an image width almost equal to the width of the roll media If you use Retain Size you need to size your image slightly wider than the paper width See the table below for guidelines Epson Stylus Pro 9890 only Roll paper width Image width with Auto Expand Image width with Retain Size 10 inches 254 mm 9 7075 inches 246 57 mm 10 25 inches 260 35 mm 13 inches 330 mm 12 8 inche...

Page 109: ...ettings 1 Start an application open the file you want to print and select Print in your application You see the Print window 2 Make sure your printer is selected then click the Properties or Preferences button If you see a Setup Printer or Options button click it instead Then click Properties or Preferences You see a window like the following Note If you need more information about print options y...

Page 110: ... panel select Auto Acquire 4 For the Color setting select one of the following Color for any type of photographic printing Advanced B W Photo for printing black and white photos on certain paper types See page 123 for more information For paper types that don t support this option print black and white photos using the Color setting Black only if you re printing line drawings or other non photogra...

Page 111: ...sifies colors and lightens the midtones and highlights of an image Use this setting for presentation graphics EPSON Standard sRGB increases the contrast in images Use this setting for color photographs Adobe RGB matches image colors to the Adobe RGB color standard Use this setting if your source file was captured in Adobe RGB Click Custom then follow the instructions on page 114 to select color ma...

Page 112: ...Premium Photo Paper Glossy Premium Photo Paper Glossy Premium Photo Paper Semigloss Premium Photo Paper Semi Gloss Premium Photo Paper Luster Premium Photo Paper Luster Photo Paper Gloss 250 Photo Paper Gloss 250 Proofing Paper Standard Proofing Paper 205 Standard Proofing Paper 205 Standard Proofing Paper 240 Standard Proofing Paper 240 Standard Proofing Paper SWOP 3 Standard Proofing Paper SWOP ...

Page 113: ...weight Matte Paper Singleweight Matte Paper Singleweight Matte Paper Presentation Paper Matte Presentation Paper Matte Enhanced Matte Paper Ultra Premium Presentation Paper Matte Enhanced Matte Paper Archival Matte Paper Archival Matte Paper Plain Paper Plain paper Plain Paper Others DisplayTrans Backlight Media DisplayTrans Backlight Media Enhanced Adhesive Synthetic Paper Enhanced Adhesive Synth...

Page 114: ...bed here For instructions on using Photoshop to manage color see page 141 1 In the Properties or Preferences window make sure the Main tab is selected 2 For the Mode setting select Custom 3 Choose one of the following settings if you select Color Controls PhotoEnhance or ICM click the Advanced button after you select the setting Off No Color Adjustment disables color management in the printer driv...

Page 115: ...usting brightness contrast saturation and CMY inks or choose from three Printer Color Adjustment modes You can also choose from two Gamma settings and use either a color circle or slide bar to adjust color PhotoEnhance allows you to automatically correct images and choose from six Scene Correction settings ...

Page 116: ...llow the steps in this section to print on roll paper and select settings for borderless printing and automatic cutting If you re printing on cut sheets see page 119 1 On the Properties or Preferences window make sure the Main tab is selected 2 For the Source setting select Roll Paper or Roll Paper Banner The Roll Paper Banner setting allows you to print a series of continuous images without any s...

Page 117: ... You see this window Type a name for your custom size then enter the size in hundredths of an inch or centimeters and click Save Then click OK 4 If you want to reduce or enlarge your image click the Page Layout tab See page 122 for more information 5 If you want to print without margins click Borderless If you re not printing borderless images go to step 7 Note that borderless printing takes longe...

Page 118: ...t the size you specify in your application You need to size it slightly wider than the paper width if you want to print without borders See page 108 for more information The widths shown in the table on page 108 work with the Standard Expansion setting Use the Min setting to minimize the amount of image clipping You may see a white border around your image Use the Max setting to maximize the image...

Page 119: ...ltiple print jobs without cutting See page 68 for instructions on operating the cutter manually 9 Select these additional roll paper options if necessary Auto Rotate saves paper if your document length is shorter than the printable width of the roll The document is automatically rotated 90 degrees and printed crosswise Be sure to click Roll Width and select the width of your roll paper Print Page ...

Page 120: ...for Windows 2 For the Source setting select Sheet 3 For the Size setting select the size of the sheet loaded in the printer If the size of your paper is not listed you can create a custom paper size Select User Defined You see this window ...

Page 121: ...o the left and right sides of the page on cut sheets margins are required at the top and bottom of the page For full bleed borderless printing use roll paper see page 116 for instructions 6 Click the Expansion button and choose Auto Expand or Retain Size Auto Expand enlarges your image up to 3 to fit the size of the paper You can use the slider to control the amount of expansion Retain Size prints...

Page 122: ...k Reduce Enlarge if you want to have the driver resize your image You can select Fit to Page or Fit to Roll Paper Width or select Custom and enter a scaling percentage 4 If you are enlarging your image beyond the limits of your application program make sure Optimize Enlargement is selected The driver will increase the image size up to 650 and decrease the output resolution to stay within the pixel...

Page 123: ...oto is color or grayscale you can use this unique screening and color management technology to create stunning black and white prints This mode is available only when printing on certain media types 1 On the Properties or Preferences window make sure the Main tab is selected 2 Select a Media Type setting that corresponds to the paper you are printing on See page 111 for instructions 3 For the Colo...

Page 124: ...target found in the tone color circle Tone allows you to easily change the entire tonal scale of your black and white output While Darker is the default setting you may see better results if you choose Dark Brightness adjusts the overall lightness and darkness of your image Contrast adjusts the difference between the light and dark areas of your image Shadow Tonality and Highlight Tonality allow y...

Page 125: ...tone based on your settings Note that this preview always shows the same image and is not color managed It provides a level of feedback as you make changes 6 When you finish selecting settings click OK Choosing Paper Configuration Options If you are using non Epson media and you need to fine tune its performance you can create a custom paper configuration and save it as a Media Type setting in the...

Page 126: ...ing Choose a lower value if you see white lines on your prints or a higher value if you see dark lines Paper Suction lets you decrease the paper suction level when printing on thinner papers less than 12 lb such as CAD drafting paper Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper Platen Gap lets you fine tune the setting for...

Page 127: ...127 Printing With Epson Drivers for Windows 127 4 On the Main tab select any other necessary setting for your paper in the Media Settings box See page 109 through page 116 for details ...

Page 128: ...m in the Media Type list Select the rest of the necessary print settings and print To save the settings to a file that you can share click the Custom Settings button again click the name of the settings in the list click Export select a location enter a file name and click Save To import settings from a file shared with you that does not exist in your Media Type list click the Custom Settings butt...

Page 129: ...g groups for various types of printing You can select them to set most of the settings you need and then customize them for your particular print job You can also add delete or hide items in the printer driver window to customize the driver for your uses Saving and Exporting a Custom Settings Group 1 Follow the instructions in this chapter to select all the correct settings for a print job 2 Click...

Page 130: ...k Import select the file you want to import and click Open 3 When you return to the settings list window click Cancel 4 To use the setting group to print right away select the name you gave it in the Select Setting list if necessary and print Loading a Pre Defined Settings Group 1 To view the settings associated with the pre defined setting groups that came with your printer driver click the Save ...

Page 131: ...iver Settings 1 Click the Utility tab then select Menu Arrangement 2 Select the item you want to edit You can do the following Drag and drop the items to rearrange them Add or delete groups Move unused items into the Not Display group 3 When you re finished click Save ...

Page 132: ...Speed and Progress and Monitoring Preferences utilities Using the Progress Meter After you send a print job the Progress Meter window appears You can use the Stop button to cancel your print job You also see how much ink you have left and view printing tips If you don t want the Progress Meter to appear you can turn it off See the next section for instructions Note If it is no longer spooling in t...

Page 133: ...ress Meter is displayed when you send a print job Disable EPSON Status Monitor 3 disables the printer software utilities Selecting this option is not recommended unless you experience conflicts with other software Show Mouse Over Help lets you turn off the tool tips that appear when you move your cursor over the screen Processed by Printer allows the halftone output processing to be performed by t...

Page 134: ...ops for a few minutes while printing Printing will take longer to start Coarse Rendering allows you to override the length or width limitations in applications such as Photoshop that restrict the number of pixels you can print Print as Bitmap allows large or complex vector graphics to print faster in Adobe Acrobat or any other non image based application Allow Applications to Perform ICM Color Mat...

Page 135: ...n You see this window 2 Select the notification options you want to use if various printing events occur 3 If you want to have the Status Monitor 3 icon appear in your Windows taskbar click the Shortcut Icon checkbox Then select the icon to use When the shortcut is enabled you can simply double click the icon to open the Status Monitor 3 window or right click it then select Monitoring Preferences ...

Page 136: ...136 136 Printing With Epson Drivers for Windows ...

Page 137: ...the instructions in this chapter to use Photoshop 7 CS CS2 or CS3 to print with profiles using Photoshop color management It s important to turn off color management in your printer software when you use Photoshop color management or you ll get unexpected results See one of these sections for instructions Mac OS X Printing With a Color Profile below Windows Printing With a Color Profile on page 14...

Page 138: ...essage select Assign working RGB Adobe RGB 1998 and click OK 5 When your image appears evaluate the color balance and contrast If they need improvement select Image Mode Assign Profile or Edit Assign Profile Then select one of the following as the Profile setting A different RGB working space such as ColorMatch RGB or sRGB IEC61966 2 1 A scanner profile for your scanner A camera profile for your d...

Page 139: ...r Photoshop Manages Colors 10 Under Profile or Printer Profile select a profile for your printer and the paper you ll use such as Epson Stylus Pro 9890_9908_7890_7908 PremiumSemiglossPhotoPaper250 11 As the Intent or Rendering Intent setting select Relative Colorimetric or Perceptual and click the Black Point Compensation checkbox Note If your image contains very saturated colors select Perceptual...

Page 140: ...e print settings you want to use beginning on page 87 4 Make sure Color Mode is set to Off No Color Management 5 Click Print to print your photo Note Make sure that you select Off No Color Adjustment or Off No Color Management If you don t the printer driver will apply additional correction to the image data producing inaccurate results If you selected the wrong combination of source profile print...

Page 141: ...Adobe Photoshop 2 Select Color Settings from the Edit menu You see this window 3 Select U S Prepress Defaults or North America Prepress 2 from the Settings menu to set Adobe RGB 1998 as the color space Click OK 4 Open the photo you want to print If you see an Embedded Profile Mismatch message select Use the embedded profile and click OK If you see a Missing Profile message select Assign working RG...

Page 142: ...lorMatch RGB or sRGB IEC61966 2 1 A scanner profile for your scanner A camera profile for your digital camera Also click the Preview box so you can see the effects of your profile choice on the screen 6 Select Page Setup from the File menu select your page settings and click OK 7 Select File then select Print or Print with Preview 8 Click More Options or Show More Options then select Color Managem...

Page 143: ...elect the Media Type setting for your paper see page 110 4 Set the rest of the print settings you want to use beginning on page 110 5 For the Mode setting select Custom Then select No Color Adjustment 6 Click OK then click Print to print your photo Note If your image contains very saturated colors select Perceptual This reduces the color saturation so that the colors fit within the printer s color...

Page 144: ...144 144 Managing Color With Profiles ...

Page 145: ...rinter Transporting or storing the printer In addition to the features described in this chapter you can also use the menu system on the printer to fine tune a variety of printer settings For more information see page 213 Checking Printer Status Using the control panel you can check the amount of ink remaining the total number of prints and the status of your maintenance tank s and other informati...

Page 146: ...rtridges When done press l To check how much capacity the maintenance tank s have press d to select MAINTENANCE TANK then press r The percentage remaining for each tank is displayed As the tank is filled the percentage drops When done press l To check job history press d to select JOB HISTORY then press r For the last 10 print jobs saved in the printer you see the ink used in milliliters and paper...

Page 147: ...r and click OK Windows 7 and Windows Vista Click select Control Panel select Hardware and Sound and click Devices and Printers or Printers Right click the icon for your printer and select Printing Preferences Click the Utility tab Windows XP Click Start and select Control Panel Double click Printers and Faxes Right click your printer icon and select Printing Preferences Click the Utility tab 2 Cli...

Page 148: ... is loaded in the printer 2 Do one of the following to access the printer utilities Mac OS X Open the EPSON Printer Utility4 in your Applications folder Windows 7 and Windows Vista Click select Control Panel select Hardware and Sound and click Devices and Printers or Printers Right click the icon for your printer and select Printing Preferences Click the Utility tab Windows XP Click Start and sele...

Page 149: ...n looks good as shown below the print head is clean If any dots or segments are missing or deflected as shown below run a cleaning cycle as described on page 151 Then print another nozzle check pattern to make sure the nozzles are clean If the nozzles are still clogged after three cleaning cycles run a power cleaning cycle as described on page 151 Windows Mac OS X Caution Don t run a cleaning cycl...

Page 150: ...any dots or segments are missing or deflected as shown below run a cleaning cycle as described on page 151 Then print another nozzle check pattern to make sure the nozzles are clean If the nozzles are still clogged after three cleaning cycles run a power cleaning cycle as described on page 151 Automatically Checking and Cleaning the Print Head The printer automatically checks the nozzles and clean...

Page 151: ...when you print on roll paper 6 Press OK to save the setting Running Cleaning Cycles You can run several types of cleaning cycles from the control panel or from the Epson LFP Remote Panel2 normal cleaning power cleaning and cleaning each pair of ink colors Run the power cleaning only if the normal cleaning process is not sufficient to clear the nozzles The power cycle uses a large quantity of ink s...

Page 152: ...ntact Epson for assistance Aligning the Print Head Aligning the print head is the most important thing you can do to ensure the best print quality If banding appears on your prints if they look grainy or blurry or if you see misregistration or ghosting you need to align the print head Although you can align the print head using the printer utility software it s also easy to align from the printer ...

Page 153: ...nment is finished press r 9 Select HEAD ALIGNMENT then select ALIGNMENT 10 Select BI D ALL and press OK to start the alignment process 11 When done press to exit head alignment mode Replacing Ink Cartridges Before you begin a large print job you should check your ink levels If one of your cartridges is low you can replace it before you start Or you can wait until the ink is expended replace the ca...

Page 154: ... the corresponding ink cover is unlocked If the ink is not expended select the ink bay you want to open and press OK 3 Open the ink cover all the way Ink bay Slot no Cartridge 150 ml 350 ml 700 ml Left 1 Cyan C T642200 T596200 T636200 2 Yellow Y T642400 T596400 T636400 3 Light Cyan LC T642500 T596500 T636500 4 Matte Black MK T642800 T596800 T636800 5 Photo Black PK T642100 T596100 T636100 Right 6 ...

Page 155: ...ded cartridges so you can use them for transporting the printer if necessary 6 Make sure the replacement cartridge is the correct color and remove it from its package Gently shake the cartridge for about 5 seconds before installing it WARNING Do not shake the expended cartridge or ink may leak out If ink gets on your hands wash them thoroughly with soap and water If ink gets in your eyes flush the...

Page 156: ...ge is installed the printer returns to its READY state Note If you can t insert the cartridge smoothly you may have the wrong cartridge Check the package and product code If the B Ink light remains on after installing the cartridge it may not be inserted fully Caution Do not remove and re insert cartridges more often than necessary Doing so can compromise the needle valve seal and allow air to ent...

Page 157: ... Art Paper This cartridge significantly increases black optical density Generally you should switch black ink cartridges only if you plan to run a large number of print jobs in the new mode Switching from Photo Black to Matte Black takes 2 minutes and consumes approximately 1 2 ml of ink Switching from Matte Black to Photo Black takes 3 minutes and consumes approximately 3 4 ml of ink Changing the...

Page 158: ...e d and u buttons to select the settings described below If you need to back up to the previous menu level press l To change the language on the LCD screen press d to highlight LANGUAGE then press r Press d until you see the language you want then press OK to select it The printer exits maintenance mode and returns to normal operation To change the units of measurement press d to highlight LENGTH ...

Page 159: ...n the printer in the normal operating mode Replacing the Paper Cutter If you notice that your paper isn t being cut cleanly the cutter may need to be replaced You can obtain a new cutter from Epson part number C12C815331 See page 12 for ordering details Removing the Old Cutter Make sure the printer is turned on then follow these steps to remove the cutter 1 Press r Menu 2 Press d until MAINTENANCE...

Page 160: ...160 160 Maintaining and Transporting the Printer 5 To remove the cutter cover press in the tab and pull it down 6 Loosen the screw using a cross head screwdriver ...

Page 161: ...e cutter in accordance with local regulations Installing the New Cutter Remove the new cutter from its package then follow these steps to install it 1 Insert the new cutter into the holder Make sure the cutter pin goes into the hole WARNING The blade is sharp Be careful when removing the cutter ...

Page 162: ...ome position 5 Run the Cutter Adjustment from the Maintenance Menu on the control panel After you print the pattern put the two cut pieces together and select the pattern with the most precise cut between the two colors Select the pattern number on the control panel and press OK Note Reinstall the optional SpectroProofer if necessary following the instructions that came with it Then turn on the pr...

Page 163: ...ge 147 or by printing a nozzle check sheet see page 150 The icon s show the approximate amount of space remaining in the tank s The Epson Stylus Pro 7890 has one maintenance tank on the right side and the Pro 9890 has two one on either side Replacement tanks are available from Epson part number C12C890191 See page 12 for details The printer will not print if one of the maintenance tanks is full On...

Page 164: ...tank on the side of the printer and gently pull out the maintenance tank Then place it in the plastic bag included with the new tank 4 Insert the new tank Caution Be careful not to spill ink from the maintenance tank when removing it Hold it upright at all times and dispose of it carefully ...

Page 165: ...ean away any dust or dirt inside the printer 4 Clean the area shown below in the direction of the arrows If necessary dampen the cloth clean the inside of the printer then dry it with a soft cloth Caution Be careful not to touch the gears inside the printer To avoid damaging the components as well as the case never use alcohol or thinners to clean the printer Be careful not to get water on the pri...

Page 166: ... 5 If your prints are soiled on the back wipe the blue area carefully 6 If powdery dust has accumulated use a toothpick or similar tool to remove it 7 Remove the paper basket Then clean away any dust or dirt around the leg assembly using a soft brush ...

Page 167: ...printer a longer distance you should repack it using the original box and packing materials Follow the instructions below to prepare the printer for shipment If you don t have the original packaging you can purchase replacement packaging from Epson See page 12 for more information Preparing the Printer for Shipment 1 Turn off the printer and wait until the carriage moves to the home position on th...

Page 168: ...from the print head during setup Then close the cover 5 Before you remove the printer from the stand make sure the casters are locked 6 Remove the two wing nuts and lock washers securing the printer to the stand underneath the printer Keep them in a safe place Tip For more secure transportation tape all doors and covers shut ...

Page 169: ... page 12 for more information Moving the Printer on the Stand When you need to move the printer a short distance such as within the same building you can roll the printer on its casters 1 Make sure the printer is turned off and the carriage is in the home position on the far right If not turn the printer back on wait until the carriage moves to the home position then turn off the printer 2 Disconn...

Page 170: ...n Setting up the printer after transporting it is almost identical to setting it up for the first time Keep in mind that the first time you start printing after moving the printer the print head nozzles may be clogged especially if the printer hasn t been turned on for a long time You may need to run a cleaning cycle page 148 and realign the print head page 152 to ensure good print quality ...

Page 171: ...ling and reinstalling the printer driver Diagnosing Problems The printer includes a number of ways to help you diagnose problems To identify the most common problems check the messages and lights on the control panel See pages 172 through 177 for more information If you re using the Epson printer driver and Status Monitor utility check your software for error messages See page 147 for more informa...

Page 172: ...sage Explanation Response BORDERLESS ERROR LOAD A SUPPORTED PAPER SIZE OR LOAD PAPER CORRECTLY The borderless setting is selected and paper that doesn t support borderless printing is loaded Press to cancel the print job Change the setting in the printer driver or load different paper The sheet size is not recognized Make sure the paper is flat Paper is not loaded correctly Make sure paper is load...

Page 173: ...mmand Press the Pause reset button to cancel the print job and reset the printer Make sure you installed the correct driver for your printer CUTTER UNIT NEARING END OF SERVICE LIFE RECOMMEND REPLACING THE CUTTER UNIT The paper cutter may be dull Replace the paper cutter see page 159 FRONT COVER OPEN CLOSE COVER Front cover is open Close the front cover F W INSTALL ERROR UPDATE FAILED RESTART THE P...

Page 174: ...rtridge s before cleaning see page 153 After cleaning is finished you can re use the low ink cartridge MAINTENANCE REQUEST A printer part may need to be replaced soon Note the code number and contact Epson as described on page 13 MAINTENANCE TANK NEARLY FULL The maintenance tank is almost full Make sure you have a replacement maintenance tank For the Pro 9890 note which tank is nearly full see pag...

Page 175: ...stall or replace the cutter if necessary see page 159 PAPER EJECT ERROR REMOVE PAPER FROM PRINTER Roll paper is used with the cut sheet setting Press the button and remove the paper PAPER ERROR LOAD PAPER CORRECTLY Paper is not loaded correctly Press the button then reload paper correctly PAPER JAM REMOVE PAPER Paper has jammed in the printer Press the button and remove the jammed paper see page 1...

Page 176: ...ss the P Power button to turn off the printer then turn it back on Message Explanation Response Message Explanation Response TAKE UP DISCONNECTED SET AUTO TAKE UP REEL SYSTEM IN PRINTER AND RESTART THE PRINTER The Auto Take up Reel is not installed correctly Turn the printer off then install the Auto Take up Reel correctly See page 199 TAKE UP DISCONNECTED DO YOU CONTINUE The Auto Take up Reel is ...

Page 177: ...ycle See page 148 for instructions Turn off the High Speed setting Make sure the Media Type setting in the printer software is correct If you re using cut sheet media make sure the printable side is face up Choose a higher resolution such as SuperPhoto 2880x1440dpi If you re using a third party RIP and non Epson media see if the RIP provides a method for adjusting the paper feed Try adjusting your...

Page 178: ...ure to return the setting to standard STD when you re done using it See page 83 Colors are incorrect or missing Make sure the Media Type setting in the printer software is correct If you are using the color management features in Photoshop or another application you must turn off color management in the printer driver See page 93 Mac OS X or page 114 Windows Adjust the Color Density setting in the...

Page 179: ...ia Type setting in the printer software is correct If you re printing on non Epson media you may need to adjust the paper thickness setting drying time or color density Use your printer software page 94 for Mac OS X or page 126 for Windows to choose the correct setting When you re done printing with a custom paper configuration be sure to return the setting to standard STD Your paper doesn t meet ...

Page 180: ... the paper thickness setting or drying time Use your printer software page 94 for Mac OS X or page 126 for Windows to choose the correct setting When you re done printing with a custom paper configuration be sure to return the setting to standard STD If printing on thick paper the PLATEN GAP setting may be incorrect Use the control panel to change the setting to WIDE WIDER or WIDEST See page 75 fo...

Page 181: ... install the latest driver for Mac OS X or Windows from the Epson website at www proimaging epson com Problem Solution Problem Solution Your print has incorrect or garbled characters Make sure your software is installed correctly and the printer is selected Clear any stalled print jobs Turn off the printer and computer Make sure the interface cable is securely plugged in at both ends Your print ha...

Page 182: ...et button on the printer to clear any print job data in the printer s buffer and reset the printer Make sure the paper source is set correctly Roll paper cannot be cut The paper cutter may be dull Follow the instructions on page 159 to replace the cutter Make sure appears on the LCD screen If not press the l Paper Source button to select this setting Also check the Auto Cut settings in your printe...

Page 183: ...hin the required temperature and humidity range Make sure the paper is not too thick or too thin See page 55 page 191 and page 194 for paper specifications Make sure no foreign objects are inside the paper path Make sure the printer isn t located in a brightly lit area The paper sensors may not operate correctly Make sure the Media Type and Paper Source settings in the printer software are correct...

Page 184: ...9890 Attach the guides to the bottom of the printer as shown Do one of the following If you are feeding paper in front of the printer move the guides to the forward position If you are feeding paper backward under the printer gently squeeze the paper guides and push them to the backward position as shown below Epson Stylus Pro 7890 Epson Stylus Pro 9890 Note If banding appears on your print leave ...

Page 185: ...en roll paper gets jammed in the printer printing stops and you see a PAPER JAM message on the LCD screen Follow these steps to clear a paper jam 1 Cut the paper at the paper insertion slot 2 Press the button to release the paper 3 Rewind the paper ...

Page 186: ...refully pull down the jammed paper Caution To avoid damaging the printer do not touch the cables around the print head or the roller ink absorption pad or ink tubes 6 Close the front cover if necessary Press the P Power button to turn the printer off and then back on ...

Page 187: ...here may be an obstacle in the sensor s beam Make sure nothing is impeding the sensor s beam If the Sensor light is off the Auto Take Up Reel may be turned off or the sensor cables may be disconnected See the installation instructions included with the Auto Take Up Reel Uninstalling and Reinstalling the Printer Driver If you need to uninstall and then reinstall the printer driver software for any ...

Page 188: ...list Windows XP Click Start Control Panel Add or Remove Programs Select EPSON Printer Software in the program list and click Change Remove 2 Select your printer icon and click OK Follow the on screen instructions to uninstall your software 3 If you want to reinstall your printer software restart your computer Then follow the instructions on page 50 to install the software ...

Page 189: ...ling your Epson printer to another party you may do so by running the printer s nozzle check pattern 10 times See Running the Nozzle Check and Head Cleaning Utilities on page 148 Environmental Operation Storage Temperature 50 to 95 F 10 to 35 C Print quality guarantee 59 to 77 F 15 to 25 C 4 to 104 F 20 to 40 C Humidity without condensation 20 to 80 RH Print quality guarantee 40 to 60 5 to 85 RH s...

Page 190: ... V 0 5 A at 220 V Power consumption Epson Stylus Pro 7890 Approx 70 W Approx 16 W in low power mode Approx 1 W or less in power off mode Epson Stylus Pro 9890 Approx 80 W Approx 16 W in low power mode Approx 1 W or less in power off mode Specification Epson Stylus Pro 7890 Epson Stylus Pro 9890 Height 48 inches 1218 mm 48 inches 1218 mm Width 53 4 inches 1356 mm 73 4 inches 1864 mm Depth 26 26 inc...

Page 191: ... or type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs Maximum roll width Epson Stylus Pro 7890 24 inches 610 mm Epson Stylus Pro 9890 44 inches 1118 mm Maximum roll length Up to 147 6 feet for 2 inch cored media Up to 662 7 feet for 3 inch cored media Weight range 17 to 24 lb 64 to 90 g sm Paper thickness 3 15 to 19 7 mil 0 08 to 0 5 mm Roll...

Page 192: ...otoPaper170_PK icc Enhanced Matte Paper 10 mil 0 25 mm No 3 inch Pro9890_9908_7890_7908_Enhanced MattePaper_PK icc Pro9890_9908_7890_7908_Enhanced MattePaper_MK icc Doubleweight Matte Paper 10 mil 0 27 mm Yes 2 inch Pro9890_9908_7890_7908_Doubleweight MattePaper_MK icc Singleweight Matte Paper 5 5 mil 0 14 mm Yes 2 inch Pro9890_9908_7890_7908_Singleweight MattePaper_MK icc Proofing Paper Commercia...

Page 193: ...8_7890_7908_Watercolor PaperRadiantWhite_MK icc Enhanced Synthetic Paper 5 mil 0 12 mm No 2 inch Pro9890_9908_7890_7908_Enhanced SyntheticPaper_MK icc Enhanced Adhesive Synthetic Paper 7 mil 0 17 mm No 2 inch Pro9890_9908_7890_7908_Enhanced AdhesiveSyntheticPaper_MK icc Canvas 18 mil 0 46 mm No 2 inch Pro9890_9908_7890_7908_Canvas_PK icc Pro9890_9908_7890_7908_Canvas_MK icc Paper name Thickness Bo...

Page 194: ...m A3 11 7 16 5 inches 297 420 mm Super A3 B 13 19 inches 329 483 mm A2 16 5 23 4 inches 420 594 mm A1 23 4 33 1 inches 594 841 mm Super A1 24 36 inches 610 910 mm A0 33 1 44 inches 841 1189 mm Super A0 36 50 9 inches 914 1292 mm US ANSI Letter 8 5 11 inches 216 279 mm US B 11 17 inches 279 430 mm US C 17 22 inches 430 559 mm US D 22 34 inches 559 864 mm US E 34 44 inches 864 1120 mm ...

Page 195: ... 182 257 mm B4 10 1 14 2 inches 257 364 mm B3 14 2 20 3 inches 364 515 mm B2 20 3 28 7 inches 515 728 mm B1 28 7 40 5 inches 728 1030 mm B1 Landscape 40 5 28 7 inches 1030 728 mm B0 40 5 57 3 inches 1030 1456 mm Super B0 44 62 2 inches 1118 1580 mm Photo Series 8 10 inches 203 254 mm 10 12 inches 254 305 mm 11 14 inches 279 356 mm 12 12 inches 305 305 mm 16 20 inches 406 508 mm Size group Size nam...

Page 196: ...ns Epson Stylus Pro 9890 only Others 24 30 inches 610 762 mm 30 40 inches 762 1016 mm 36 44 inches 914 1118 mm 11 8 15 7 inches 30 40 cm 15 7 23 6 inches 40 60 cm 23 6 35 4 inches 60 90 cm Size group Size name Measurements ...

Page 197: ...ntWhite_MK icc Proofing Paper White Semimatte 10 mil 0 25 mm Pro9890_9908_7890_7908_EpsonProofing PaperWhiteSemimatte_PK icc Singleweight Matte Paper 5 5 mil 0 14 mm Pro9890_9908_7890_7908_Singleweight MattePaper_MK icc Presentation Paper Matte 5 mil 0 12 mm Pro9890_9908_7890_7908_PhotoQuality InkJetPaper_MK icc UltraSmooth Fine Art Paper 18 mil 0 46 mm Pro9890_9908_7890_7908_UltraSmooth FineArtPa...

Page 198: ...derably based on images printed print settings paper type frequency of use and temperature For print quality a small amount of ink remains in the cartridge after the replace cartridge indicator comes on The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer For best printing results use up a cartridge within six months of openin...

Page 199: ...ith the printed surface inside The table below describes the status of the Auto Take Up Reel as indicated by the Sensor light Sensor light status Description On Ready to use Flashing rapidly Operating Flashing slowly Power saving mode Flashing very slowly The Auto Take Up Reel has an error and stopped working check the installation and see page 187 for additional solutions Off Turned off Appendix ...

Page 200: ... icon appears on the LCD screen 3 Make sure that the roll paper is loaded in the printer properly For instructions see page 57 4 Press the l button to select Auto Cut Off 5 Press the d button to feed the roll paper out of the printer Continue with the steps in the next section if you want to wind your prints forward or page 202 if you want to wind your prints backward WARNING Make sure the Auto Ta...

Page 201: ...r forward and create some slack 3 Set the Manual switch on the Auto Take Up Reel to Forward and hold it long enough to take up at least three turns of paper onto the reel Make sure adequate slack remains between the roll paper and the take up reel Note When printing on Singleweight Matte Paper at least 24 inches wide place the tensioner in the slack area to ensure good print quality ...

Page 202: ...own below then tape the leading edge of the paper to the reel in three places 2 Press the d button to feed the paper forward and create some slack 3 Set the Manual switch on the Auto Take Up Reel to Backward to take up at least three turns of paper onto the reel Make sure adequate slack remains between the roll paper and the take up reel ...

Page 203: ...u set up the paper 2 Send a print job to the printer The Auto Take Up Reel takes up the roll paper 1 4 to 1 2 turn at a time 3 When you are ready to remove your prints set the Auto switch to Off 4 Press the button on the printer to cut the paper WARNING Do not touch the Auto Take Up Reel while it is operating doing so may result in injury Turn off the Auto Take Up Reel before removing the reel if ...

Page 204: ...d to keep it from falling 6 Remove the take up reel core from the paper stop on both ends of the reel Reversing the Paper Stops for a 2 inch Paper Reel Core You can use a 2 inch roll paper core after the paper is used up in the auto take up reel First you need to reverse the paper stops 1 Remove the paper stop from the drive unit by pinching the clips 3 2 ...

Page 205: ... Auto Take Up Reel 205 2 Reverse the paper stop so that the smaller knob is on the outside Then pinch the clip and reinstall the paper stop on the drive unit 3 Remove the paper stop from the movable unit by pinching the knob ...

Page 206: ... the paper stop so that the smaller knob is on the outside Then pinch the knob and reinstall the paper stop on the movable unit Installing a Take Up Reel Core 1 Make sure the lock lever is released Then slide the movable paper stop all the way to the left ...

Page 207: ...207 Using the Optional Auto Take Up Reel 207 2 Slip one end of the take up reel core over the paper stop on the drive unit 3 Insert the paper stop on the movable unit into the other end of the core ...

Page 208: ...208 208 Using the Optional Auto Take Up Reel 4 Turn the lever to the front to lock the movable unit ...

Page 209: ...ns the printer to READY state When held for 3 seconds deletes the print job r Menu Accesses the printer menus Selects menus and settings within menu mode During printing enters the PRINTER STATUS menu l Paper Source Selects the paper source sheet roll Auto Cut On or roll Auto Cut Off Goes back to previous menu within menu mode Appendix C Control Panel LCD screen Power light and button Pause reset ...

Page 210: ...etting changes within the menu system When held for 3 seconds when sheet is selected ejects the sheet When no paper is loaded displays paper loading procedures on the LCD screen When held for 3 seconds when the printer is drying ink stops the ink drying process and ejects the paper Black ink change Switches from Photo Black to Matte Black and vice versa For more information see page 157 Ink open O...

Page 211: ...rinter is paused in Menu mode or has an error Off printer is ready b Paper On no paper is loaded paper is out the selected paper source does not match the printer driver source or the loaded paper is too thick for print head cleaning Flashing paper is jammed or not loaded straight B Ink On an ink cartridge is expended not installed or not compatible with the printer Flashing an ink cartridge is ne...

Page 212: ...e PRINTER SETUP menu see page 213 for details Displays when the ROLL PAPER COUNTER setting is turned on in the PRINTER SETUP menu see page 213 for details Ink icons Ink low flashing Ink expended cartridge error or no cartridge flashing Maintenance tank icons Maintenance tank nearly full Maintenance tank full Option Usage icons Auto take up reel available Auto take up reel installed but not availab...

Page 213: ...whether the printer checks to see if the width of the loaded paper matches the width selected in your print job ON is recommended PAPER SKEW CHECK Selects whether the printer alerts you if paper is not feeding straight by displaying PAPER SKEW on the LCD screen and stopping printing If you select OFF you do not receive an error even if the print job is out of range of the loaded paper REFRESH MARG...

Page 214: ...MENT Adjusts the cutter position CUTTER REPLACEMENT Starts procedure to replace the paper cutter blade see page 159 for details CLEANING Starts a print head cleaning cycle either a normal cleaning 2 color cleaning or power cleaning see page 151 for details CLOCK SETTING Sets the printer date and time settings see page 157 for details PRINTER STATUS menu see page 146 for details VERSION Displays th...

Page 215: ...menu see page 81 for details PAPER TYPE Selects the media type that is closest to the paper you are using Photo Paper Proofing Paper Fine Art Paper Matte Paper Plain Paper Others PLATEN GAP Adjusts the distance from the print head to the paper STANDARD for most printing WIDE or WIDER if images are smeared NARROW for thin paper WIDEST for thick paper THICKNESS PATTERN Prints a thickness pattern so ...

Page 216: ... of various types NETWORK SETUP menu see the on screen Network Guide for details NETWORK SETUP Select to enable or disable network printing IP ADDRESS SETTING Select to set the IP address automatically or manually IP SM DG SETTING Enter the IP address settings if selecting the address manually BONJOUR Select the Bonjour network settings if necessary INIT NETWORK SETTING Returns the network setting...

Page 217: ...to 49 problems 181 requirements 13 14 Canceling print jobs Mac OS X 103 Windows 132 Cartridges see Ink cartridges Checking printer status 145 to 147 Cleaning print head 148 to 152 159 printer 165 Coarse Rendering setting 134 Color management Mac OS X 93 to 94 99 to 101 137 to 140 profiles 137 to 143 Windows 114 to 116 123 to 125 141 to 143 Color problems 178 182 ColorSync settings 94 Connecting pr...

Page 218: ...rred Limited Warranty Plan 13 EpsonNet Config 54 Error messages 172 to 176 Error notification Windows 135 Ethernet port 13 18 48 190 F Faint prints 179 Firmware updating 52 to 53 G Gaps in prints 179 Garbled characters 181 Ghosting 178 Grainy prints 178 H Head Alignment menu 152 153 Height of printer 190 Help Epson 13 High Speed Copies setting 133 High Speed setting Mac OS X 92 Windows 111 Humidit...

Page 219: ...e mode 158 to 159 Maintenance tank checking status 145 to 147 ordering 12 replacing 163 to 164 Manuals how to use 11 Margins default 198 incorrect 181 printing without 86 to 90 116 to 121 Media tracking setting up 60 Media Type Mac OS X 91 104 to 105 Windows 110 123 125 to 128 Memory requirements 13 to 14 Menus Custom Paper 81 to 83 215 to 216 Head Alignment 152 153 216 Maintenance 152 159 214 Net...

Page 220: ...2 Windows 117 120 to 121 Paper Source setting icons 212 problems 182 Windows 116 120 Paper Type selecting on control panel 57 to 58 Pause reset light 19 172 209 to 211 Pausing print jobs Mac OS X 103 Windows 132 PhotoEnhance 115 Photoshop Adobe 137 to 143 Platen Gap setting control panel 75 to 76 Mac OS X 95 problems 179 Windows 126 Power cable 42 Power cleaning cycle 151 to 152 Power consumption ...

Page 221: ...0 turning off 16 weight 190 Problems banding 177 blank paper 182 blurry prints 179 cable 181 color 178 182 diagnosing 171 faint prints 179 garbled characters 181 ghosting 178 graininess 178 inverted image 181 margin 181 misalignment 177 misregistration 178 nothing prints 181 operational 180 to 181 paper 183 to 186 print quality 177 to 180 print speed 134 182 printing stops 180 roll paper cannot be...

Page 222: ...dows 132 to 135 147 Storing printer 167 to 170 Stylus Pro 7890 paper basket 27 to 33 Stylus Pro 9890 paper basket 34 to 42 Suction 82 95 126 Super strong cleaning cycle 159 Support Epson 13 System requirements 13 to 14 T Take Up Reel Auto see Automatic Take Up Reel optional Technical support 13 Temperature requirements 189 Test Print menu 146 Time and date setting 157 Total prints checking 146 Tra...

Page 223: ...ze 108 117 120 to 121 custom presets 129 to 130 installing software 50 to 52 layout options 122 to 123 managing print jobs 132 to 135 Media Type setting 110 123 125 to 128 monitoring preferences setting 135 paper configuration options 125 to 128 roll paper options 116 to 119 Speed and Progress utility 132 to 135 status alerts 135 Status Monitor 132 to 135 system requirements 14 uninstalling softwa...

Page 224: ...224 224 Index ...

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