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Chapter 1 Troubleshooting
Epson AcuLaser C2900N
Revision B
Confidential
FIP-1.59 093-925 / 093-950 / 093-951 / 093-952: IOT (YMCK) Toner CRUM Comm Error
Step
Check
Remedy
Yes
No
Possible causative parts:
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
CONNECTOR CRUM (PL5.1.14)
PWBA MCU (PL8.2.13)
HARN ASSY TONER CRUM (PL5.1.26)
1
Checking the TONER CARTRIDGE (Y, M, C or K) for
installing.
Reseat the TONER CARTRIDGE (Y, M, C or K).
Does the error still occur when the power is turned off and
on?
Go to step 2.
End of work.
2
Checking the connectors for connection.
Check the connections between the PWBA MCU and
CONNECTOR CRUM (Y, M, C or K).
Are P/J31 and P/J311(Y) / P/J312 (M) / P/J313(C) / P/J314
(K) connected surely?
Go to step 4.
Reconnect the
connector(s)
surely, then go to
step 3.
3
Does the error still occur when the power is turned off and
on?
Go to step 4.
End of work.
4
Checking the HARN ASSY TONER CRUM for continuity.
Disconnect P/J31 from the PWBA MCU.
Disconnect P/J311(Y) / P/J312 (M) / P/J313(C) / P/J314 (K)
from the CONNECTOR CRUM (YMCK).
Is each cable of P/J31 <=> P/J311(Y) / P/J312 (M) / P/
J313(C) / P/J314 (K) continuous?
Go to step 5.
Replace the
HARN ASSY
TONER CRUM.
5
Checking the output power of CONNECTOR CRUM (Y, M,
C or K).
Disconnect P/J31 on the PWBA MCU.
Is the voltage across ground <=> J31-3(Y)/7(M)/11(C)/
15(K) pin on the PWBA MCU, about +3.3VDC?
Replace the
DISPENSER
ASSY. (Refer to
RRP5.1.)
Go to step 6.
6
Checking after the TONER CARTRIDGE (Y, M, C or K).
Replace the TONER CARTRIDGE (Y, M, C or K).
Does the error still occur when the power is turned off and
on?
Replace the
PWBA MCU.
(Refer to RRP8.9.)
End of work.
Summary of Contents for AcuLaser C2900N
Page 12: ...Confidential CHAPTER 1 Troubleshooting ...
Page 202: ...Confidential CHAPTER 2 Operation of Diagnostic ...
Page 253: ...Confidential CHAPTER 3 Removal and Replacement Procedures ...
Page 497: ...Confidential CHAPTER 4 Plug Jack P J Connector Locations ...
Page 508: ...Confidential CHAPTER 5 Parts List ...
Page 555: ...Confidential CHAPTER 6 Principles of Operation ...
Page 630: ...Confidential CHAPTER 7 Wiring Diagrams and Signal Information ...
Page 660: ...Confidential CHAPTER 8 Product Specifications ...
Page 674: ...8 13 Chapter 8 Product Specifications Epson AcuLaser C2900N Revision B Confidential ...