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Pearl Mini User Guide

Maintenance

Maintenance

Keep your Pearl Mini running smoothly using the latest firmware updates and maintenance features.

Topics include:

l

Power down and system restart

l

Backup your Pearl device setup

l

Perform a factory reset

l

Firmware upgrade

l

Support

l

Register your device

l

Storage capacity and maintenance

Power down and system restart

You can do the following to power off Pearl device or reboot the device:

l

Choose

Reboot

or

Shutdown Now

from the Maintenance page using the Admin panel.

l

Power off the device using the power button.

Reboot the device using the Admin panel

1. Login to the Admin panel as

admin

, see

Connect to the Admin panel

.

2. From the Configuration menu, click

Maintenance

. The maintenance page opens.

3. Under the

Maintenance

section, select

Reboot Now

and click

OK

when prompted.

449

Summary of Contents for Pearl Mini

Page 1: ...Epiphan Pearl Mini User Guide Release 4 17 August 15 2022 UG122 17 and 2022 Epiphan Systems Inc ...

Page 2: ...ate of purchase Technical support Epiphan s products are backed by our professional support team You can reach our team several ways l Email support epiphan com l Live chat from our support site https www epiphan com support l Phone toll free at 1 877 599 6581 or call 1 613 599 6581 Gather as much information about your problem as you can before you contact us so we can help you better including l...

Page 3: ...earl Mini 30 Setup 33 Vesa mounting the Pearl Mini and Pearl Nano 33 Install the power button shield 34 User interfaces and remote access 35 The touch screen Pearl 2 and Pearl Mini 35 About the touch screen 36 The touchscreen channel view 38 Record a channel using the touch screen 39 Stream a channel using the touch screen 40 Switching and mixing using the touch screen 41 Single Touch streaming an...

Page 4: ...Network ports 98 Verify IP address and MAC address 100 Configure a static IP address 101 Configure DHCP 104 Configure DHCP Option 81 106 Configure Dynamic DNS 107 Change the HTTP HTTPS port values 110 Perform network diagnostics 111 Disable the network discovery port 112 Configure network security 112 Configure 802 1x network security and manage user certificates 113 Manage CA and self signed cert...

Page 5: ...lay and reposition the audio VU meter 152 Rename a video output port 153 Mirror the video output port display 154 Connect external devices 155 Connect an external keyboard 155 Connect a USB status light 157 User administration 157 User types and privileges 158 Change user passwords 163 Overcome lost passwords 164 Remove user password 165 Log in using a different user account 165 Assign administrat...

Page 6: ...m information 200 View the video output port status 201 View AFU and file transfer progress 203 View scheduled CMS events and history 205 Capture 208 What is a channel 209 Channel layout examples 209 Channel configuration 213 Create a channel 214 Add video sources or a channel as a source 216 Add an audio source to a layout 220 Duplicate a channel 222 Rename a channel 223 Delete a channel 224 Prev...

Page 7: ...put port 274 Configure a video input source 275 Add a custom No Signal image 276 Stream 278 What is streaming 279 Streaming to a CDN multicasting and streaming to multiple destinations 280 Directly sharing channel stream URLs with viewers 282 About streaming using SRT 283 Secure streaming 285 Suggested stream settings 286 Streaming a channel direct to viewers 288 Share a live broadcast stream HTTP...

Page 8: ...ming using RTP UDP 331 Set up traffic shaping 332 Viewing with Session Announcement Protocol SAP 334 Streaming to a media player or smart TV 336 Stream using UPnP 336 Enable UPnP 337 Disable UPnP 339 Viewing with UPnP 340 Change UPnP device name 341 Record 343 About recording 343 Pearl Mini and Pearl Nano recording storage information 345 Record a channel 346 Record using Single Touch control on P...

Page 9: ...e AFU log 386 Manage the AFU queue 386 Integration 388 Kaltura registration 388 Enable CMS and register with Kaltura 389 Disable or deregister from Kaltura 392 Change the resource name used for Kaltura 393 Reassign a registered resource 394 Kaltura recording and webcasting setup 395 About Kaltura recording and webcasting 396 Kaltura settings 399 Select channels for Kaltura VOD events on Pearl 2 an...

Page 10: ...Admin panel 432 Stop start scheduled CMS events using the touch screen 433 Extend or pause CMS recordings and webcasts 435 Create ad hoc events using the Admin panel 438 Create ad hoc events using the touch screen 441 Logout of an ad hoc session 443 Schedule when CMS event recordings upload 444 Upload the local Panopto webcast recording 445 Recover channel backup recordings 445 Maintenance 449 Pow...

Page 11: ...te from the video 478 Use a specific EDID for the video input port 481 Unstretch the output video 484 Remove the combing effect on images 485 External keyboard shortcuts 486 Limitations and known issues 489 Software license 494 Thank you for choosing Epiphan 503 ...

Page 12: ... of this guide details how to register and set up the Pearl device as a remote recording and streaming device with these CMSs For information about using the Pearl device s RS 232 API HTTP API and HTTPS API with third party applications refer to the Pearl System API Guide About this Guide After the introductory section the next section describes the setup and main user interfaces that are used to ...

Page 13: ...g fixes Previous releases and features This section lists features and updates introduced in previous product releases Release 4 15 l Direct integration with the YuJa content management system lets you streamline your YuJa workflows for even more efficiency Pearl can automatically start recording or streaming based on your schedule in YuJa and push files to the right folder on the platform l Kaltu...

Page 14: ...unctionality removed Release 4 14 1 l Upload local webcast recordings to Panopto l Locking the CMS start screen l Pre configured stream URLs for Kaltura webcasts l Schedule CMS event uploads l Rotate the touch screen display 180 degrees without affecting the video at the output port Release 4 13 0 l Epiphan Cloud support replacing AV Studio l Diagnostic tools added to the touch screen and Admin pa...

Page 15: ...utomatic File Upload AFU queue l Changed some status fields on the Admin Panel s Info page and changed the bitrate status to now show the total combined bitrate of the video plus audio l Enhanced streaming error messages Release 4 11 l Extend certain admin privileges to operators l Monitor status of file transfers using touch screen and cancel file transfers using the Admin panel l Added support f...

Page 16: ...on l Kaltura ad hoc event creation using the touch screen l Toggle Temperature CPU load on the touch screen l Automatic EDID verification of connected sources upon start up l USB tethering removed l Confirmation before AFU queue file deletion l Kaltura users who are only defined in MediaSpace are allowed to start unsheduled ad hoc events using both the touch screen and the Admin panel 4 9 0h Relea...

Page 17: ... to AV Studio changes l Original Livestream and Wowza Cloud streaming presets removed l Switching performance improvement Release 4 7 1 l AFU to SFTP server stability improvement Release 4 7 0 l Integration with Kaltura CMS l International character support in text overlays l RTMPS certificate update l EAP TLS user name field update Release 4 6 0 l 802 1x network security compliance l RTMPS AV enc...

Page 18: ...d get familiar with the various connectors and features Topics include l Pearl Mini overview l Front and back view of Pearl Mini l Live video mixing switching l Monitoring audio l Selecting an audio source for Pearl Mini l SD card installation and file management Pearl Mini overview Pearl Mini is a versatile live video production device that s a video encoder video streamer live switcher and video...

Page 19: ... switching You can do all that using Pearl Mini Stream to Content Distribution Networks CDNs worldwide using modern protocols SRT HLS and MPEG DASH At the same time you can stream to other destinations using RTMP RTMPS or RTSP Even multicast directly to viewers on your LAN so they can watch the live channel broadcast using a web browser or media player on smart devices connected to the same privat...

Page 20: ...treaming protocols like SRT with AES encryption and RTMPS Pearl Mini does not capture from HDCP encrypted sources Pearl Mini supports up to three video inputs with certain conditions see Pearl Mini AV inputs Front and back view of Pearl Mini Table 1 Pearl Mini front panel descriptions Label Name Description Power light Glows when the system is powered on Streaming light Glows when the system is st...

Page 21: ...e up to 512 GB of recordings and user uploaded media files For recommendations see Pearl Mini tech specs USB 3 0 port For connection of external hard drives flash drives USB keyboards and supported USB status light indicators Can be used to connect a USB mouse or keyboard when the local console feature is enabled A web camera or USB microphone cannot be connected to this port only to the ports on ...

Page 22: ...orted USB status light indicators Can be used to connect a USB mouse or keyboard when the local console feature is enabled HDMI output port See Video output ports for details RJ 45 Ethernet Auto sensing gigabit Ethernet 10 100 1000 Base T network port with support for RTSP and SRT networked video inputs See Configure network settings for setup instructions SDI in Connect up to 3G SDI signals to Pe...

Page 23: ...a channel just select the channel using the device screen The audio you hear depends on the audio source configured in the live channel layout On Pearl Mini and Pearl 2 different layouts can have different audio sources configured Increasing the volume to 100 may cause you to hear distortion that is not actually present in the audio signal being recorded and streamed Adjust the volume on Pearl 2 o...

Page 24: ...scale Colored bars represent the audio level Channels that have stereo audio display two bars The top bar is the left audio channel and the bottom bar is the right audio channel Pearl Mini and Pearl 2 VU meter mono VU meter stereo Table 3 Audio VU meter levels Color Decibel range Red 0 to 9 dBFS Yellow 9 to 18 dBFS Green 18 dBFS and lower The VU meter appears in several different places so you can...

Page 25: ...30 fps at 8 Mbps and a second channel with duplicate content at a lower resolution of 720 30 fps at 2 Mbps for streaming that uses the first channel as the video source see Add video sources or a channel as a source The switched program can have up to three layouts two that are picture in picture that includes your main camera and one other video source such as a document camera or a laptop with s...

Page 26: ...ure audio ports for stereo or mono The TRS inputs accept balanced and unbalanced pro line level signals 4 0 dBu up to to 12 3 VRMS 24 dBu XLR5 2 Combo XLR TRS audio inputs operate as a stereo pair left right by default l XLR TRS 1 left l XLR TRS 2 right You can configure the ports to operate as independent mono inputs using the Admin panel see Configure audio ports for stereo or mono XLR inputs ac...

Page 27: ... in a separate channel with no scaling 4 In the Admin panel RCA 3 5 mm includes audio signals from the RCA audio pair and the 3 5 mm stereo audio inputs by default You can disable one or the other using the Admin panel see Assign audio sources to an input 5 You cannot use both XLR audio inputs and the TRS audio inputs at the same time Only content that is not HDCP protected is captured from HDMI a...

Page 28: ... Maximum cable length for 3G SDI 300 ft Maximum cable length for USB 3 0 6 ft Audio inputs Analog audio inputs 2 XLR mic level pro line level 4 0 dBu up to 12 3 VRMS 24 dBu balanced unbalanced mono or L R stereo pair Phantom optional 2 1 4 TRS pro line level 4 0 dBu up to to 12 3 VRMS 24 dBu balanced unbalanced mono or two L R stereo pairs 1 RCA consumer line level 10 dBV L R stereo pair 1 3 5 mm ...

Page 29: ...s Configurable audio delay 300 ms to 300 ms Video processing Video output color space 4 2 0 8 bits per color Video codec H 264 AVC ITU H 264 ISO IEC 14496 10 4 2 0 8 bit color l Encoding profile High Main Baseline l Profile levels 3 0 3 1 3 2 4 0 4 1 Motion JPEG Bitrate 1 to 50 Mbps selectable Bitrate control Constant Hardware accelerated video encoding Optional Video scaling Software Key frames 1...

Page 30: ...ommended Streaming protocols MPEG TS and FLV RTSP over TCP UDP SRT push over UDP HLS push over HTTP HTTPS MPEG DASH push over over HTTP HTTPS Multi Publish to Streaming Server CDN SRT RTSP RTMP RTMPS HLS pull Native Apple HTTP HTTPS stream for iPad iPhone and iPod Touch Multicast streams RTP UDP MPEG TS RTP and MPEG TS over UDP UPnP and SAP Stream encryption and authentication SRT 128 bits 192 bit...

Page 31: ...ps configurable Audio output Analog audio output 1 3 5 mm stereo headphone jack front panel Digital audio outputs RTSP and SRT audio over Ethernet HLS and MPEG DASH audio over HTTP HTTPS HDMI audio embedded Monitor and control Touch screen 7 inch touch screen monitor built in resolution 800x480 USB keyboard Connect a standard USB keyboard optional USB status light Connect a single USB status light...

Page 32: ...ront panel 2 USB 3 0 0 9A UAV UAC rear panel Bitrate Up to 50 Mbps Communication USB standards USB 1 1 USB 2 0 and USB 3 0 HDCP compliant Only content that is not HDCP protected is captured Serial port 1 Bidirectional RS 232 via a USB to serial adapter Serial protocols Data bits 7 or 8 default Stop bits 1 Parity None Flow control None Hardware or Software Serial port baud rate 19200 bps Ethernet h...

Page 33: ...itor support Epiphan Live Local web based UI to easily control streaming recording and switching Epiphan Cloud Cloud based platform to remotely manage and control Pearl Mini devices Start and stop recording streaming monitor channels and alert dashboard remotely login to Admin panel for rescue troubleshooting update firmware and more from the Internet Secure access Multiple user accounts and passw...

Page 34: ...perating temperature 32 to 104 F 0 to 40 Celsius Cooling Fan air flow Left to right Enclosure Metal Form factor Portable desktop model VESA mountable Dimensions W D H 10 1 4 6 3 4 2 3 8 261 mm 172 mm 60 mm Weight 3 8 lbs 1 7 kg Power supply External AC DC power adapter 1 5 A 100 240 VAC 12 VDC 50 to 60 Hz 60W 1 3 A 100 240 VAC 12 VDC 50 to 60 Hz 84W Input power rating 12 VDC 5 0 A maximum 60W PSU ...

Page 35: ...ome configured layouts reduce the channel s frame rate or remove a video input 4 Digital audio is de embedded from the digital source 5 SD SDI audio is not supported 6 SD card is reserved for system use and cannot be used to transfer files to other devices like a laptop Use a USB memory device to manually transfer files instead 7 Remote login requires an Epiphan Cloud Pro account Pearl Mini power ...

Page 36: ...HDMI output port about the equivalent of an encoded 1920 1080 30 fps channel Other limiting factors l how many channels you have l how many layouts you have per channel l how often you switch layouts l if the system is resizing scaling video sources For best results we recommend keeping CPU usage under 70 Click System load from the Info page using the Admin panel to view the informations Check CPU...

Page 37: ...Russian Important considerations l Use only alphanumeric and diacritic characters in metadata descriptions The whole metadata string is refused if any special currency or mathematical symbol appears in the description You must remove the offending characters before Pearl Mini will accept the description see Add or remove channel metadata l Do not include any special currency mathematical symbols a...

Page 38: ...ou connect to the audio input ports can be used l The Pearl Mini and Pearl 2 can use USB for video input l The Pearl Nano can use the USB input for audio input l Local area network that uses Dynamic Host Configuration Protocol DHCP is preferable l Computer with a web browser connected to the same network We ll call it the admin computer l Ethernet cables to connect Pearl device and the admin compu...

Page 39: ... Required for recording on Pearl Mini and Pearl Nano Install and format a storage solution For more information see Install and format an SD card for the Pearl Mini and Pearl Nano 6 Optional Plug headphones into the 3 5 mm headphone jack at the front of the Pearl device to monitor the video signal s embedded audio For more about monitoring audio see Monitoring audio 7 Optional Start recording a Pe...

Page 40: ... U1 or a video speed class 10 V10 should work We ve tested various SD cards with Pearl Mini including l Kingston 16 GB U1 C10 l Sony 32 GB U3 C10 l SanDisk 64 GB U1 C10 l PNY 256 GB U3 C10 l AData 128 GB U3 V90 If you re using Pearl Mini with a Content Management System CMS we recommend using large capacity SD cards such as 256 GB or more see CMS recording and webcasting control When the SD card i...

Page 41: ...3 5 mm stereo mic level input for electret microphones unbalanced l One stereo pair RCA consumer line level input 10 dBV The XLR and TRS combo jacks are configured as a left right stereo pair by default see Configure audio ports for stereo or mono The 3 5 mm audio ports and the RCA audio ports are linked You can configure Pearl Mini to use both or just one of the audio sources using the Admin pane...

Page 42: ...gnal noise on the RCA ports we recommend adding no more than 12dB of gain to the RCA port or when XLR B RCA is used Connecting devices that are not designed for phantom power when phantom power is enabled for the two XLR ports can seriously damage those devices Always check the phantom power LED before connecting devices to the XLR ports To choose a different audio device for the channel 1 Using a...

Page 43: ...ini 4 Optional Adjust the gain for an audio input source select the input port from the Inputs menu and adjust the amount of gain on the configuration page for the audio input port Click Save when you re done For more details see Adjust audio gain and delay 32 ...

Page 44: ...ideo output ports l Connect an external keyboard l Connect a USB status light l Configuration presets l User administration l Status and monitoring For information about integrating with Content Management Systems CMSs like Panopto and related administrator tasks see Integration Vesa mounting the Pearl Mini and Pearl Nano The rear panel of the Pearl Mini and Pearl Nano has vesa mounting holes to f...

Page 45: ...out damaging the adhesive Before you begin clean the area around the power button to remove any dirt or grease 1 To attach the adhesive to the back of the power button shield remove the red adhesive backing and carefully align the lower left corners before pressing firmly 2 Remove the white adhesive backing and align the tab with the laptop lock key hole to position the power button shield Make su...

Page 46: ...nnected directly to the Pearl device See About the Admin panel l Epiphan Live A web based user interface that s primarily used for confidence monitoring statistics live switching and recording control see Epiphan Live Start and stop recording streaming monitor video sources view status and alerts remote rescue troubleshooting and more over the Internet using Epiphan Cloud see Cloud based device ma...

Page 47: ...h firm but gentle pressure Pressing too hard or using something other than a fingertip or capacitive stylus can result in damage to the screen When you power on the Pearl device a grid view appears The grid view displays all channels that are configured for your system If you haven t created any channels yet the grid view shows the two HDMI input ports by default Auto A and Auto B on Pearl 2 In th...

Page 48: ...and disabling touch screen features By default the touch screen and all features except viewing the CMS Events screen are enabled You can disable the touch screen and define which features are enabled on the touch screen If the touch screen is configured to not show channel previews tap anywhere on the screen to go to the system settings screen See Configure the touch screen for details For inform...

Page 49: ...Pearl device and the grid view opens you can select a channel and open the channel view Just tap the channel you want in the grid view and the channel view opens Table 8 Parts of the touch screen for the individual channel view Item Description 1 Channel name 2 Streaming status Gray means streaming is stopped flashing blue means streaming is in progress 3 The streaming timer shows the length of ti...

Page 50: ...dio for more information 10 Live Switcher view icon Tap to view the live switcher which lets you live switch between different custom layouts that are configured for the channel 11 CMS Events screen icon Tap to view the status of scheduled Kaltura or Panopto CMS events or to authenticate with your CMS and create an unscheduled ad hoc event see Create ad hoc events using the Admin panel 12 Grid vie...

Page 51: ...rd icon at the top right of the screen to start recording The red dot flashes and the record timer increments when recording is in progress 3 Tap the red Record icon again to stop recording The dot stops flashing and the record timer resets to 00 00 00 Pearl devices also feature One Touch which lets you control recording and streaming of multiple channels and recorders at the same time with the to...

Page 52: ...ets to 00 00 00 If an error occurs when you start streaming a yellow circle with an exclamation mark appears in the left top corner of the touch screen Check your networking and streaming settings Pearl devices also feature One Touch which lets you control recording and streaming of multiple channels and recorders at the same time with the touch of a button See Single Touch streaming and recording...

Page 53: ...efreshed to accurately reflect the current live switching layout information If the live switching controls don t appear on the touch screen they may have been disabled see Configure recording streaming and switching from the touch screen Switch custom layouts for a channel using the touch screen 1 Tap the Live Switcher icon to open the live switcher view for the channel If the control icons aren ...

Page 54: ...layout that appears in the carousel to load it in to the Preview panel 4 Tap Apply or double tap inside the Preview panel to switch that layout to the Live panel The layout that was in the Live panel moves to the Preview panel so that it s ready for the next time you switch 43 ...

Page 55: ... Touch streaming and recording l Specify channels and recorders for Single Touch recording l Specify channels for Single Touch streaming l Customize the Single Touch control display About Single Touch streaming and recording The Single Touch feature lets you control the recording and streaming of multiple channels and recorders with one touch of a button on the touch screen Specify which channels ...

Page 56: ...r the total number of channels that are configured for one touch recording the second number 3 The number of channels that are actively streaming the first number over the total number of channels that are configured for one touch streaming the second number When you press the start button to activate Single Touch recording and streaming a blue Stop button appears the Recording values update to sh...

Page 57: ... s streaming configuration page using the Admin panel and identify which channel isn t streaming Then correct any streaming configuration errors See Specify channels for Single Touch streaming and Specify channels and recorders for Single Touch recording for more information about configuring channels and recorders for Single Touch control Customize the Single Touch control display You can use the...

Page 58: ...s itself and you must re enter the 4 digit PIN to unlock the touch screen Configure how the Single Touch control screen displays on the touch screen using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu select Touch Screen The Touch screen configuration page opens 3 From the Start screen drop down menu select Single Touch control 4 O...

Page 59: ...e and then check Single touch control on the options page to enable the channel for One Touch control Uncheck the check box if you don t want to include that channel for One Touch control Then click Apply when you re done Enable Single Touch control for a recorder using the Admin panel 1 Log in to the Admin panel as admin see Connect to the Admin panel 2 To enable or disable Single touch control f...

Page 60: ...ingle touch control if you don t want to include that recorder for Single Touch control Then click Apply when you re done Specify channels for Single Touch streaming Channels are not enabled for Single Touch streaming by default You can enable and disable one touch streaming control for individual channels using the Admin panel To learn how to configure your channels for streaming see Stream 49 ...

Page 61: ... include this channel s stream for Single Touch control Then click Apply CMS event controls using the touch screen Pearl devices start recording scheduled events automatically however you can use the touch screen to start and stop scheduled events sooner The touch screen can also be used to authenticate with your Content Management System CMS to create unscheduled ad hoc recordings and webcasts Fo...

Page 62: ...nts are configured To create an ad hoc recording or webcast tap Create event and authenticate using your CMS credentials Note Pearl devices must be registered with the CMS to create ad hoc events This Events screen displays when a scheduled event is configured and it s 30 minutes or more before the event start time Notice that this is a recurring event with the date appended to the event name To c...

Page 63: ...ides the channel encoding settings in the Pearl device Notice the lower resolution of HDMI B for the slides with the inserted black bars Video quality encoding settings applied to the channel by Panopto persist for that channel after the scheduled event ends This Events screen displays while a scheduled or an ad hoc session is in progress For Panopto and YuJa events an additional pause button lets...

Page 64: ...eduled ad hoc event screens Description Panopto login screen When Pearl Mini is registered with Panopto this authentication screen appears when you tap Create event from the Events screen Tap in a field and enter your credentials then tap Sign in TIP To check the Keep me signed in check box using the built in keyboard or an externally connected keyboard press the space bar Kaltura login screen Whe...

Page 65: ...k button to navigate nested folders Tap Start when you re ready to start the ad hoc event For Kaltura you can change the ad hoc session title duration choose the type of event VOD Live Stream or VOD Live Stream and add a description Swipe to scroll down to add Kaltura categories and tags Tap Start when you re ready to start the ad hoc event This Events screen displays after you have started the ad...

Page 66: ...modify configuration presets l Enable disable Epiphan Cloud access l format output port and SD card l If this check box is cleared and Show System Status is selected users see an i icon instead of the configuration gears icon in the lower right corner of the touch screen l Allow control for recording streaming and layout switching Enable or disable control for recording streaming and layout switch...

Page 67: ...l Rotate the Pearl Mini s touch screen orientation l Set the Pearl device screen timeout l Set a PIN security code Disable or enable the touch screen You can enable or disable Pearl devices from displaying anything on the touch screen The touch screen remains touch sensitive even when the display is disabled Disable or enable the touch screen display using the Admin panel 1 Login to the Admin pane...

Page 68: ...e You can use the Admin panel to disable the system status screen from displaying on the touch screen Disable or enable the system status screen from displaying on the touch screen 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click Touch Screen The touch screen configuration page opens 3 Uncheck Show system status to prevent the system status scr...

Page 69: ...g streaming and live switching control to work See Hide or show channel previews on the touch screen Disable or enable recording streaming and switching control using the touch screen 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click Touch Screen The touch screen configuration page opens 3 Uncheck Allow start stop recording and streaming to disa...

Page 70: ...turns you to the last screen you were on before the timeout occurred l If you set a 4 digit PIN when the start screen is in locked mode a lock appears in the top right of the start screen after a timeout You must enter the PIN to unlock the start screen for access to the touch screen l Set the screen timeout using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2...

Page 71: ... other screens are accessible using the Pearl device screen Set a device screen PIN security code using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu select Touch Screen Front screen for Pearl Nano The Touch screen Front screen configuration page opens 3 Enter a 4 to 12 digit PIN code in the PIN field then click Apply The Pearl Nan...

Page 72: ...ote login to the Admin panel and Epiphan Live For information about integrating Pearl Mini with Content Management Systems CMSs and related administrator tasks see Integration About the Admin panel The Admin panel is a web based user interface that s used primarily to set up your Pearl device and perform administrative tasks 61 ...

Page 73: ...nu on Pearl Nano The channels that are available for the current configuration of your Pearl device are listed Select a channel to access the drop down list of options that are available to configure channel encoding add video and audio sources create layouts perform confidence monitoring record the channel and more 62 ...

Page 74: ...n progress events and completed ah hoc and scheduled events 6 Configuration menu A list of all the available configuration options 7 Internal storage and system information menu System details are displayed in this area such as the total amount of internal storage how much space is currently used and how much free space is available 8 Main panel The main panel is where the selected menu informatio...

Page 75: ...or Pearl 2 To get the IP address of Pearl Mini or Pearl 2 do one of the following l From a single channel view or grid view tap the system settings gears icon then tap System Status or l If your system doesn t have any channels showing tap the touch screen anywhere to go to the system settings screen then tap System Status Access the Pearl Admin panel 1 When you have the IP address of the Pearl de...

Page 76: ...tion of a USB wireless RF receiver for local console Pearl Nano also supports the connection of a USB hub A built in virtual keyboard is readily available but you can also connect an external USB keyboard When you enable local console you must also enable the External keyboard option Use the Admin panel or the Pearl device screen to enable local console and the external USB keyboard Once enabled s...

Page 77: ...ernal keyboard The External keyboard configuration page opens 3 Select Local console as the Keyboard application and click Apply 4 Optional Check a different keyboard language layout or multiple language layouts The default layout is American English 5 Optional Choose the keyboard key combination to toggle between keyboard layouts if multiple languages are selected Ctrl Shift or Alt Shift 6 From t...

Page 78: ... Local console as the Source and tap Apply What s next Connect your USB mouse keyboard and connect an HDMI monitor to the output port that has local console enabled to access the local console directly from the Pearl device Connect using a DNS based service discovery Pearl devices use DNS based messages to advertise details about itself including its host name With a compatible utility installed o...

Page 79: ...on a label attached to the device To find the system serial number using the device screen do the following l Pearl 2 and Pearl Mini Tap the system information gear icon to display the System information screen If needed tap the screen once to display the control icons 2 Enter the following string into the address bar of your web browser on your admin computer where serial is the serial number of ...

Page 80: ...l using the persistent static IP address 1 Establish an Ethernet connection between Pearl device and the workstation using one of the following methods a Connect the Pearl device to a local Ethernet network shared with the workstation b Connect the Pearl device directly to the workstation s Ethernet port using either a regular or a crossover Ethernet cable 2 Record the network settings of the work...

Page 81: ...he live action and have a solid understanding idea of what is in each of your layouts Good layout names can help with this See Rename a layout Performing live switching using one interface like the Admin panel does not dynamically update the visuals in the other interfaces e g the touch screen and Epiphan Live The other interfaces must be manually refreshed to accurately reflect the current live s...

Page 82: ...g Epiphan Live l Your recordings For information about remote access to the cloud version of Epiphan Live see Remote login to the Admin panel and Epiphan Live About Epiphan Live The Epiphan Live interface lets you easily operate Pearl Mini using a computer or mobile device such as a tablet You can l Control streaming and recording of channels and recorders l Do live switching between sources and l...

Page 83: ...ogle Chrome iPhone or iPad l Google Chrome l Safari Most instructions assume that a touch screen device is used however you can tap or click depending on your device Text scaling using Google Chrome for Android is not supported The Dashboard interface The Dashboard interface is the first page you see when you open Epiphan Live You ll find helpful tools for confidence monitoring as well as streamin...

Page 84: ...hboard header icons l Warning This icon displays only if there are any configuration errors in your channels sources streams or recordings Clicking the icon displays more detail about the errors l Save Save the current Dashboard layout Tap Save to preserve the current layout Logged in operators and administrators will 73 ...

Page 85: ...ls per set to 2 as in the screen shot above l 4x Changes the quantity of Dashboard panels per set to 4 5 Video inputs Displays a list of your video inputs configured in the Admin panel and includes basic status information for each input 6 Video outputs Displays a list of your video outputs configured in the Admin panel and includes basic status information for each output 7 Channels Displays a li...

Page 86: ...administrator or operator credentials when prompted Some versions of Chrome and Microsoft Edge don t display channel previews from the Dashboard if you re on an HTTPs network and your website has an insecure or invalid security certificate even after you update the security certificate Use a different web browser such as Firefox or update the version of your web browser then add the security certi...

Page 87: ... can do confidence monitoring as well as start and stop streaming and recording for your channels Topics include l Configure Dashboard panels l Monitor video and audio input sources using Epiphan Live l Monitor and select the video output source using Epiphan Live l Control streaming and recording using Epiphan Live Configure Dashboard panels You can customize each Dashboard panel to display a spe...

Page 88: ...ew panels applies across all open instances of Epiphan Live including multiple users accessing Epiphan Live simultaneously from different web browsers or duplicate instances of the same Epiphan Live interface open on multiple browser tabs at the same time Configure Dashboard panels 1 Log in to Epiphan Live see Access Epiphan Live using a web browser or mobile device 2 Tap the drop down menu that a...

Page 89: ...ive Use the Dashboard to monitor your video and audio inputs The video inputs section of the Dashboard lists all inputs and displays the video resolution l A green dot means that the video source is connected and a signal is received l A yellow dot means that a signal is not being receiving from the source l A triangular warning icon means there is a source configuration issue that needs attention...

Page 90: ...listics with samples averaged every 10 ms The maximum average in each 100 ms period is displayed as a series of colored bars The following table describes the levels at which the meter changes from green to yellow and red Table 15 Audio VU meter levels Color Decibel range Red 0 to 9 dBFS Yellow 9 to 18 dBFS Green 18 dBFS and lower Show or hide inputs in the list You can pick which video inputs dis...

Page 91: ... and transmitting to your external display l Grayed out text means the output port is disabled l White text means the output port is enabled but is not connected to an external display Click the name of a video output to open the port s details in a thumbnail view By default video output ports are configured to maintain aspect ratio use the display s default resolution include audio at 100 and the...

Page 92: ... the output port tap the speaker icon to toggle audio On and Off for the port A green icon means audio is enabled A gray icon means audio is disabled Control streaming and recording using Epiphan Live From the Epiphan Live Dashboard you can control streaming and recording for channels using the buttons in the Channels section When a channel is not currently streaming or recording the buttons are 8...

Page 93: ...played for each stream Click the channel name to open a preview thumbnail view When you re ready to start streaming and recording the channel tap the streaming and recording control buttons Tap the buttons a second time to stop streaming and recording l The streaming button turns blue when the channel is streaming and the timer s clock increments l The recording button turns red when the channel i...

Page 94: ...pear on the Dashboard if they are configured on Pearl Mini Each multi track recorder has a recording control button to start and stop recording When a Recorder is not recording the button is gray and the timer is set to 00 00 00 See Add a recorder to learn more about configuring multi track recorders using the Admin panel To start recording simply tap the recording control button for that multi tr...

Page 95: ...interface l Switching mixing using Epiphan Live The Switcher interface Access the Switcher inferface from the Menu button in the top right corner of the Dashboard interface SeThe Dashboard interface Table 16 Elements in the Switcher view Number Title Description 1 Channel selector The list of channels configured on Pearl Mini Select a channel and switch between the different layouts that are confi...

Page 96: ...nnel Select a layout from the carousel to add it to the Preview panel Note that the layout selected for the Preview panel has a green border and the layout in the Live panel has a red border 6 Switch button When selected the layout in the Preview panel replaces the layout in the Live panel and is immediately reflected in your active stream and recordings Switching while live streaming and recordin...

Page 97: ... with only one layout are grayed out and cannot be selected for switching All the layouts for the selected channel are displayed in a carousel along the bottom of the screen The layout that is live is displayed in the Live panel on the right side of the interface see The Switcher interface 4 In the carousel tap the layout that you want to switch to next That layout is loaded into the Preview panel...

Page 98: ...anel to the Live panel The layout that was in the Live panel moves to the Preview panel so that it s ready for the next time you switch 6 To load a different layout into the Preview panel tap another layout in the carousel Your recordings All recordings made using Epiphan Live are saved to the Your recordings panel 87 ...

Page 99: ...egan 3 Files Each recorded file that falls within the search parameters appears in this list including important metadata about the file Tap or click on the file selects it so that it can be managed through the other tools on the page You may also download or delete an individual file by using the action items at the end of the file line Tap the file name to rename the file 4 Page indicators The p...

Page 100: ... monitor the health of Pearl Mini with status alerts and a diagnostics dashboard monitor video feeds update firmware remotely and even remotely configure channel encoding Topics include l About Epiphan Cloud l Enable or disable Epiphan Cloud access l Pair and unpair from Epiphan Cloud l Remote login to the Admin panel and Epiphan Live For more information about Epiphan Cloud see the Epiphan Cloud ...

Page 101: ...Cloud feature on a Pearl device while the device is paired to Epiphan Cloud l If you pair a Pearl device again after you have successfully unpaired from Epiphan Cloud a new device instance is created in Epiphan Cloud The previous instance for the Pearl device remains permanently offline l Some features like batch operations and remote login require the Epiphan Cloud Pro plan Enable or disable Epip...

Page 102: ...iphan Cloud to disable the feature or leave it checked to allow the Pearl device to access Epiphan Cloud Click Apply to save your changes Enable or disable Epiphan Cloud access using the touch screen on Pearl 2 or Pearl Mini 1 Tap the gear icon on the touch screen to open the system Settings screen If the control icons aren t showing tap anywhere on the touch screen 2 Tap the arrow icon in the low...

Page 103: ...code see the Epiphan Cloud online user guide You can see if the Pearl device is currently paired using the touch screen when you tap the Settings gear icon and select Epiphan Cloud from the second page of options A pairing code displays if Epiphan Cloud access is enabled and the device is not paired To enable Epiphan Cloud access see Enable or disable Epiphan Cloud access You can unpair from Epiph...

Page 104: ... offline device instances in Epiphan Cloud Pair and unpair Pearl devices using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu select Epiphan Cloud The Epiphan Cloud status page opens The pairing code device ID for the Pearl device is shown as well as a link to pair the device 3 Select Click to pair The Epiphan Cloud login page opens...

Page 105: ...Pearl device using the Admin panel select Unpair on the Epiphan Cloud status page Get the pairing code for Pearl 2 or Pearl Mini using the touch screen 1 Tap the gear icon to open the System settings screen If the control icons aren t showing tap anywhere on the touch screen 2 Tap the arrow icon in the lower right corner of the screen to go to the second Settings screen 94 ...

Page 106: ...to configure and operate the Pearl device over the Internet using a cloud version of the Admin panel and Epiphan Live You just need to pair the Pearl device to an Epiphan Cloud account that has one of the Pro plans With an Epiphan Cloud Pro plan full administrative access to your Pearl device for setup and rescue troubleshooting is fast and convenient The cloud version of the Admin panel uses the ...

Page 107: ...oud l Upgrade to one of the Epiphan Cloud Pro plans Access the cloud version of the Admin panel and Epiphan Live 1 Login to your Epiphan Cloud account at https go epiphan cloud 2 In the left navigation pane click Devices to open the All Devices page 3 Click the device name in the list to open the details page for that device From the All Devices page you can also click the three dots at the far ri...

Page 108: ...ive 5 Enter your Admin panel login credentials to login to the cloud version of the Admin panel for that device The default administrator user name is admin See The Admin panel andEpiphan Live for instructions to use the interface or to access the local web version 97 ...

Page 109: ...ng table lists the default incoming and outgoing network ports Do not block traffic over these ports If you want Pearl devices to operate properly make sure that your firewall is configured to open these ports Blocking a port will cause the service that uses that port to fail It is possible to use the Admin panel to change the default ports that are used for some services Table 17 Default incoming...

Page 110: ...SP UDP it will negotiate 4 random UDP ports two for audio and two for video The port range is dependent on the OS of the client video player and can change with updates to that OS 1900 UDP UPnP server for UPnP discovery if enabled See Stream using UPnP Random in range 50000 to 65000 TCP UPnP media server if enabled Each time the UPnP server is started a random TCP port in this range is used to ena...

Page 111: ... Mini open the Settings menu using the touch screen Table 18 Network Information Item Description Options MAC Address A media access control address MAC address is a unique identifier for the network interface The value is read only and cannot be changed You may need to share this value with your system administrator Current IP Address Reflects the current internet protocol address IP address of t...

Page 112: ...f the system settings control icon won t appear when you tap the touch screen it may be disabled See Configure the touch screen to enable system information Configure a static IP address There are two ways you can set up a Pearl device to use a static IP address l From the Network configuration page using the Admin panel l Pearl 2 or Pearl Mini From the Settings menu using the touch screen TIP Usi...

Page 113: ... boot up or select No to use the configured static IP address IP Address The internet protocol address IP Address to assign Obtain this from your network administrator Pearl devices support IPv4 addresses They do not support IPv6 addresses Network Mask Also called the subnet mask this value denotes a range of IP addresses Obtain this from your network administrator from another computer on the sam...

Page 114: ...alue The default gateway and DNS Server fields cannot be left blank If you do not have a default gateway or a DNS server for your network enter the static IP address in those fields 4 Reboot the Pearl device when prompted From the Configuration menu select Maintenance and click Reboot Now on the Maintenance page 5 After the system has finished rebooting use the new IP address to log back in to the...

Page 115: ...sing dynamic allocation with DHCP you can do this three different ways l Restore factory settings which clear all your custom settings See Perform a factory reset l Load a configuration preset file that uses DHCP networking For more information see l Apply a configuration preset using the Admin panel l Pearl 2 and Pearl Mini Apply a configuration preset using the touch screen l Change the network ...

Page 116: ...by Ethernet at the network layer It s best for all nodes in your network to use the same value Only change this value if you know that other nodes use a different value 4 Reboot the Pearl device when prompted From the Configuration menu select Maintenance and click Reboot Now on the maintenance page 5 After the system has finished rebooting log back in to the Admin panel as admin and verify that a...

Page 117: ... how many times the DHCP server may change Pearl s IP address The Pearl device automatically asks the DHCP server to tell the Domain Name Server DNS to update the Pearl device s record with any changes to the Pearl device s IP address or FQDN DHCP Option 81 is disabled by default Important considerations l The DHCP server must support Option 81 for this feature to work l DHCP should be enabled and...

Page 118: ... the system has finished rebooting log back in to the Admin panel as admin and verify that all changes were applied Configure Dynamic DNS You can use Dynamic Domain Name Server DDNS to ensure that whenever the DHCP server changes the Pearl device s IP address the Pearl device informs the DDNS to update it s domain name records That way you can keep using the Pearl device s FQDN without worry The D...

Page 119: ... to 864000 seconds i e up to a maximum period of 10 days The default is 600 seconds Username Enter your user name for the DDNS provider Password Enter your password for the DDNS provider Hostname Enter the hostname to use for this Pearl device in the DDNS server records Pearl device s serial number is the default hostname External IP detection server name If your DDNS provider uses an external IP ...

Page 120: ...ected as the provider you can leave those fields blank 5 Enter the Username and Password for your DDNS server 6 In the Hostname field enter the hostname of your Pearl device for example mypearl The default hostname is the serial number of the Pearl device 7 If your DDNS provider uses an external IP detection server enter the External IP detection server name and External IP detection server path 8...

Page 121: ...ge them using the Admin panel Consult your system administrator for the correct port values to use for HTTP and HTTPS traffic Ensure that the port value you choose is unique and is not currently assigned on the Pearl device see Network ports Change the HTTP HTTPS port values using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu selec...

Page 122: ...twork diagnostic tools and test results see Diagnostic tools If you are unable to resolve your networking issues using the diagnostic tools contact your network administrator and provide them with the IP address and MAC address of your Pearl device otherwise contact Epiphan Video support for assistance Perform network diagnostics using the Admin panel 1 Login to the Admin panel as admin see Connec...

Page 123: ... considerations l You cannot connect to the Admin panel using a DNS based service discovery if you disable the network discovery port see Connect using a DNS based service discovery Disable the network discovery port using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu select Network The Network configuration page opens 3 Uncheck Ma...

Page 124: ...a user private key from the network administrator and upload those to your Pearl device as part of this procedure l Before you proceed with this setup check that the network server s signed CA certificate appears in the list of CA certificates on the Pearl device and is valid see Manage CA and self signed certificates l If the network server s CA certificate doesn t appear in the list of signed CA...

Page 125: ...cted if PEAP or EAP TLS is the EAP method Table 22 Authentication methods EAP method Authentication method PEAP EAP MSCHAPv2 EAP TLS TLS EAP TTLS EAP MSCHAPv2 TLS PAP 6 Enter the network access User name and Password to use for this device Available fields depend on the EAP method that is selected 7 If TLS is chosen as the Authentication method upload a user certificate and a user private key You ...

Page 126: ...ser may warn of an untrusted certificate when you try to access the web based Pearl Mini Admin panel You can dismiss the warning and continue to the Admin panel l Certain low and medium level results are expected when scanning the network for vulnerabilities while Pearl Mini is connected and an active Admin panel session is in progress Contact Epiphan Video Support for more information Manage CA a...

Page 127: ...f you upload your own self signed certificate and private key ensure they re PEM encoded Certificates can either include the private key or be separate files If you attempt to access the web based Admin panel using a web browser and the required security certificate isn t found in the list of certificates loaded on the Pearl device a warning message appears stating that the device isn t trusted Yo...

Page 128: ...rl device when prompted After the system has finished rebooting log back in to the Admin panel as admin and verify that all changes were applied If you need to delete the certificate you uploaded and the private key click Delete certificate or click Restore default certificate Configure system settings Pearl devices use the current date and time in naming recorded files and when synchronizing and ...

Page 129: ...ini User Guide Configure system settings l View the current date and time settings l Configure a time server l Manually set the date time and time zone l Configure device info name description and location 118 ...

Page 130: ...nel l From the Settings menu using the touch screen on Pearl 2 and Pearl Mini To manually set the date time and time zone using the Admin panel see Manually set the date time and time zone To change the server used for synchronizing time see Configure a time server You can also set up a local Network Time Protocol NTP server on Pearl 2 and Pearl Mini View the current Date and Time settings using t...

Page 131: ...e The current date This is the current date even if the radio button Set time manually is not selected Time The current time This is the current time even if the radio button Set time manually is not selected View the current date and time settings using the touch screen on Pearl 2 or Pearl Mini 1 Tap the gear icon to open the System settings screen If the control icons aren t showing tap anywhere...

Page 132: ...P server All you need is the IP address of the NTP server and network access to the server to use that as the time synchronization source for Pearl Mini For more information about NTP and to find NTP servers refer to http support ntp org bin view Servers WebHome A local Windows NTP server is not supported PTP v1 The Precision Time Protocol PTP is used for clock synchronization over the Internet It...

Page 133: ...ternative 1 PTP at multicast address 224 0 1 130 Alternative 2 PTP at multicast address 224 0 1 131 Alternative 3 PTP at multicast address 224 0 1 132 5 Click Apply Manually set the date time and time zone Pearl Mini uses NTP for time synchronization by default You can manually set the date time and time zone Pearl Mini uses the Eastern Canada time zone by default Set the date time and zone manual...

Page 134: ...rl s serial number For CMSs the device name you set here for the Pearl device appears as the registered name for this device Configure the device name description and location using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click Info The system information page opens 3 Under Device info do any of the following and then click A...

Page 135: ...cording to the storage medium see About recording SD Card Storage You can format the SD card from the front screen menu or using the Admin panel T For detailed instructions see Install and format an SD card for the Pearl Mini and Pearl Nano l Format the SD card For the SD card we recommend using a minimum class 10 C10 SD card that s at least 64 GB capacity but does not exceed 512 GB however most S...

Page 136: ...ting the SD card while recording is in progress may corrupt the SD card and cause loss of data Format the SD card using the Admin panel 1 Insert the SD card into the SD card slot on the front panel 2 Login to the Admin panel as admin see Connect to the Admin panel 3 From the Configuration menu select SD Card The SD Card configuration page opens 4 Select either quick disk format or the full disk fo...

Page 137: ...ard for recording video with a Pearl device you must format the SD card for the Ubuntu operating system We recommend using a minimum class 10 SD card that is EXT4 formatted The SD card should have at least 64 GB capacity and should not exceed 512 GB After an SD card is formatted using a Pearl device do not manually change the default file folder structure on the SD card Any content that s containe...

Page 138: ...ard and marks any that are found on the EXT4 partition You must wait for the formatting to finish before removing or recording to the SD card The amount of time it takes to format depends on the capacity of the SD card and if you select quick disk format or the full disk format You can check if the SD card is formatting using Pearl Mini s touch screen when you select the Settings gear icon and tap...

Page 139: ...elect either quick disk format or the full disk format then tap Format Card Do not eject the SD card while it is formatting Audio input ports You can connect external audio devices like mixers and microphones for Pearl Mini directly to the dedicated audio input ports on Pearl devices Each Pearl device has a unique set of audio input ports Topics include l Configure audio ports for stereo or mono l...

Page 140: ... Selecting an audio source Choose different audio sources for a channel using the Admin panel Select your audio sources from connected video source as well as from the dedicated analog audio input ports The USB port on the rear panel accepts a USB microphone UAC The audio that s coming from the connected HDMI video sources HDMI A and HDMI B is automatically used as the default audio source for the...

Page 141: ...t port Pearl 2 and Pearl Nano Not recommended See note above table 3 5 mm Pearl Mini only Pearl Mini Add 6 to 12 dB gain to the audio input port Wireless microphone receiver XLR Pearl Mini Add 18 to 40 dB gain to the audio input port Pearl 2 and Pearl Nano Not recommended See note above table 3 5 mm Pearl Mini Add 6 to 12 dB gain to the audio input port Pearl 2 and Pearl Nano Not supported Condens...

Page 142: ...ntom power LED before connecting devices to the XLR ports Selecting an audio device for the channel 1 Using a web browser on the admin computer go to the IP address of your Pearl device and log in see Connect to the Admin panel 2 From the Channels menu select your channel i e HDMI A or HDMI B and click Layouts The custom channel layout editor page opens 3 Check the audio source that you want to us...

Page 143: ...l Mini is solid on Connecting devices that are not designed for phantom power when phantom power is enabled for the two XLR ports can seriously damage those devices Always check the phantom power LED before connecting devices to the XLR ports A direct box can be used to provide the correct mic level signal to the XLR port and offers some isolation protection in case of accidental exposure to 48 V ...

Page 144: ... the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 Open the configuration page from the Inputs menu l Pearl Mini click XLR TRS Audio The XLR TRS Audio configuration page opens 3 Do one of the following a To make the ports function as a stereo pair check Stereo pair and click Apply b To make the ports function as separate mono ports uncheck Stereo pair and click A...

Page 145: ...ect RCA 3 5 mm Audio as the audio source for a layout using the custom layout editor only the audio source you assign to RCA 3 5 mm Audio is used Both audio sources are assigned by default To avoid unwanted signal noise on the RCA ports we recommend adding no more than 12dB of gain when RCA XLR RCA for Pearl 2 and Pearl Nano or XLR 3 5mm for Pearl Mini is selected Assign the audio source to an inp...

Page 146: ...loudness of the audio signal This table offers some guidelines for adjusting the gain at the audio input port of Pearl Mini for common types of audio input devices You should add the suggested gain to the audio input to get an average signal to register at a nominal level in the VU meter i e where the green bars change to yellow The actual amount of gain needed depends on the strength of the origi...

Page 147: ...he audio source opens 3 In the Input Gain field select the amount of gain to apply to the audio source 4 In the Audio delay field enter a value between 300 and 300 ms A positive value adds delay to the audio signal A negative value adjusts the audio to start earlier 5 Click Apply Mute audio You can mute any audio input port using the Admin panel For analog audio ports that are configured as mono i...

Page 148: ...ports are not muted In mono mode XLR TRS audio 2 muted The XLR 2 right and TRS 2 right ports are muted The XLR 1 left and TRS 1 left ports are not muted RCA 3 5 mm Audio RCA left right 3 5 mm left right Both RCA ports left and right are muted Both 3 5 mm ports left and right are muted Mute an audio source using the admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 Fr...

Page 149: ... channel MultiViewer on the Pearl Nano displays a custom mix of up to two video sources including the channel on the HDMI output port Topics include l About video output ports l Video output port resolution l Set up the video output port using the Admin panel l Set up and enable MultiViewer l MultiViewer system information l Select the video output source using the device screen l Preview the vide...

Page 150: ...dmin panel to configure the video output port parameters If you re simply selecting a video source or channel and enabling disabling audio for the output port you can use your choice of either the Admin panel the Pearl device screen or Epiphan Live if you are using a Pearl Mini or Pearl 2 For channels that have audio the audio is enabled by default Important considerations l When changing encoding...

Page 151: ... eliminating video scaling at the inputs adjusting the encoding bitrates and for Pearl 2 and Pearl Mini deleting extra layouts and channels that are no longer being used l Use MultiViewer to preview multiple sources including system information like channel status and audio information on the video output port in a grid for confidence monitoring with minimal impact to system loading Numberof Displ...

Page 152: ...nal relationship between the video output s pixel width and height The resolution 1920 1080 1080p for example is quite a bit wider than it is tall The ratio of its width to height is 16 to 9 which has an aspect ratio that is 16 9 By default you can choose from the following output resolutions in 4 3 and 16 9 aspect ratios for your video output ports but you can also change settings to allow a vari...

Page 153: ... used l Pearl 2 and Pearl Mini Default auto channels have the related HDMI or SDI port selected by default As soon as you connect your video source to the port it appears automatically in the auto channel s custom layout Changing the auto channel s frame rate or deleting the auto channel will change the frame rate used at the output port for that video input Deleting the auto channel forces the vi...

Page 154: ... display the video output port will negotiate a new resolution with the display generally this ends up being the display s default resolution All Destination default This is the default value Each display has a preferred resolution and when you choose this setting the video output port will use the display s default resolution Pearl 2 and Pearl Mini 640 360 640 480 960 540 1024 768 1280 720 1280 9...

Page 155: ... horizontal or vertical from the Audio meter orientation drop down menu to change the orientation of the displayed audio meter 7 For an input source do the following a Select an Audio source from the drop down list b Optional Adjust the volume Enter a value from 0 to 100 percent in the Audio volume field c Optional Choose whether or not to display the audio meter from the Audio meter drop down d I...

Page 156: ...Admin panel as admin see Connect to the Admin panel 2 From the Output ports menu click the output port HDMI for Pearl Mini The video output port configuration page opens 3 In the Source field select MultiViewer 4 In each cell of the grid select a channel video source or system information l System Information Channels provides you with information on Channel status or Audio Inputs status For more ...

Page 157: ...ettings screen If the control icons aren t showing tap anywhere on the touch screen 2 Tap the arrow icon in the lower right corner of the screen to go to the second Settings page 3 Tap Output port s and select a video output port 4 From the Output port s screen select MultiViewer and tap Apply MultiViewer system information MultiViewer can display system information including channel and audio inp...

Page 158: ...cording l Recording error l Stopped Not currently recording l Streaming The streaming status of the channel l There are active publishers The numbers show how many publishers are active l Publishing errors and the number of publishing errors l Actual FPS The current rate of frames per second Audio Inputs A list of the active audio inputs on the Pearl device l Input name the name of the audio input...

Page 159: ...cons aren t showing tap anywhere on the touch screen 2 Tap the arrow icon in the lower right corner of the screen to go to the second Settings page 3 Tap Output port s and select a video output port 4 From the Output port s screen select the source you want displayed on the video output port and tap Apply Preview the video output port You can preview the video signal that is shared over your video...

Page 160: ...essage is shown for 2 5 seconds then the display output is changed to a black screen Pearl 2 and Pearl Mini You can also preview video output ports using the Epiphan Live control interface See Monitor and select the video output source using Epiphan Live for more information Disable the video output port You can use the Admin panel to disable a video output port so that even if a display is connec...

Page 161: ...ut port using the Admin panel You can also adjust the volume of the audio on the video output port using the Admin panel Disabling the audio on the video output port improves latency for the port If you re displaying a video input as the source for your video output port you can select an audio source and adjust the volume Audio is taken from the video input source you ve selected for the video ou...

Page 162: ...the Audio meter drop down menu d If displaying the audio meter select horizontal or vertical from the Audio meter orientation drop down menu to change the orientation of the displayed audio meter 4 For input sources do the following a Select an Audio source from the drop down list b Optional Adjust the volume Enter a value from 0 to 100 percent in the Audio volume field c Optional Choose whether o...

Page 163: ...u can choose whether or not to display the audio VU meter using the Admin panel You can also determine the position and orientation of the audio meter Audio pass through adjusting the volume and displaying an audio meter are only supported when a channel is the selected video source Configure the audio meter for the video output port using the Admin panel 1 Login to the Admin panel as admin see Co...

Page 164: ...select an orientation horizontal or vertical in the Audio meter orientation field 5 Click Apply Rename a video output port Using the Admin panel or Epiphan Live on Pearl 2 and Pearl Mini you can easily change the video output port default name to something more suitable For example Projector Output or Confidence Monitor Change a video output port name using the Admin panel 1 Login to the Admin pan...

Page 165: ...o mirror the original video source on the output port so that it appears reversed on the connected display If there s an on screen image that includes text such as a custom no signal image the text will appear reversed Mirror the video source at the video output port using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Output ports menu click the outp...

Page 166: ...or control and monitoring Topics include l Connect an external keyboard l Connect a USB status light To connect an external monitor to your Pearl device for confidence monitoring see Video output ports Connect an external keyboard Instead of using the built in virtual keyboard on the Pearl device s scree you can connect a USB keyboard to Pearl device and use that Simply enable the external keyboar...

Page 167: ...ternal keyboard and the virtual keyboard Enable the external keyboard feature using the Admin panel 1 Login to the Admin panel as admin see Connect an external keyboard 2 From the Configuration menu select External keyboard The External keyboard configuration page opens 3 In the Keyboard application drop down menu select Touch screen 4 Optional Check a different keyboard language layout or multipl...

Page 168: ...shes once Table 29 Status light indicator Light Description Solid off The Pearl device is not currently recording or streaming Solid on Recording or streaming is in progress Flashing Rapid flashing approximately five blinks per second commences five minutes before a scheduled event begins Slow flashing approximately two blinks per second indicates that an error occurred during recording or live st...

Page 169: ... profiles with individually set passwords are not used Admin and operator level users have access to the Admin panel to control the Pearl device When logged in to the Admin panel the user level is displayed at the top right corner of the screen Administrator The administrator account is used for all system configuration and has full access to all configuration features with full access to the web ...

Page 170: ...iew streamed channels You re prompted to enter the default user name viewer and password to view a channel s live broadcast In addition to the global viewer account each channel can set a viewer password that overrides the global value see Restrict viewer access to channel streams User privileges The following table outlines the default privileges for each user level For administrator level privil...

Page 171: ... duplicate configure and delete recorders Pearl 2 and Pearl Mini ü Start the stream recorder Pearl 2 and Pearl Mini ü ü Stop the stream recorder Pearl 2 and Pearl Mini ü ü View recorded files list ü ü Rename recorded files ü ü Download recorded files ü ü Delete recorded files ü ü Input Source Operations View input source configuration ü ü Rename input ü Configure input ü ü View input snapshot ü ü ...

Page 172: ...MS and register ü Disable CMS or deregister ü Configure CMS settings and default event parameters ü Start stop scheduled events Admin panel ü ü Create ad hoc events Admin panel ü ü View the Events page ü ü System Configuration Operations View system configuration ü ü Format the SD card Pearl Mini and Pearl Nano ü Configure Automatic File Upload AFU ü Select External USB drive behavior ü Cancel USB...

Page 173: ... media ü Enable remote support ü Backup device configuration ü Restore device configuration ü Restore factory configuration ü Reboot device Admin panel ü Shutdown device from the Admin panel Pearl 2 and Pearl Mini ü Enable disable Epiphan Cloud feature ü Upgrade Firmware ü View System Information ü ü Network Diagnostics Bandwidth test ü ü Connectivity status ü ü Domain name resolution ü ü Ping ü ü...

Page 174: ...ngle quotes l double quotes l backslash Contact your system administrator for your organization s specific password requirements In addition to setting the viewer level user account password you can set access passwords and IP restrictions on a per channel basis from the channel s Streaming page see Restrict viewers by IP address If you lose the admin password see Overcome lost passwords Users are...

Page 175: ...h the new password If you add or change the viewer user s password all channel streams pause for people watching the stream using the viewer account and must log back in using the new password Overcome lost passwords If you have lost the password for the operator or viewer account you can log in to the Admin panel and reset the password using the procedure described in Change user passwords If you...

Page 176: ... out that user If viewers are watching a broadcast when the viewer password is changed they are automatically logged out Viewers may need to refresh their browser window or press play in their media player to trigger the log in prompt Log in using a different user account After you log in to the Admin panel as an Administrator or Operator your browser remembers and automatically logs you in using ...

Page 177: ...dd remove and rename a channel Configure channel encoder settings Create and configure a custom layout for a channel Configure remove rename and publish a stream for a channel Configure channel metadata Pearl 2 and Pearl Mini Add duplicate configure and delete recorders Upload download and delete media files Input configuration Add and rename video and audio inputs Network configuration Configure ...

Page 178: ...e device screen Configure the serial port flow control Enable disable Epiphan Cloud feature for remote control and remote login Video output configuration System maintenance Apply configuration presets2 Format the SD card Upgrade firmware Enable remote support Reboot device Admin panel Shutdown device Admin panel Restore factory configuration Configure the name location and description 1 Only conf...

Page 179: ...sswords You may still login as admin operator or viewer using the passwords for those accounts LDAP replaces the local viewer account instead of working side by side with it when LDAP is enabled and the viewer account has no password either there is no global viewer password configured or the channel overrides the global password with a blank password In this case the viewer must authenticate with...

Page 180: ...vironment You can specify a different value in the Authentication attribute field if needed For Active Directory environments specify userPrincipalName The value of this attribute must be unique in the Base DN 9 In the Administrators group DN field specify the distinguished name of the group users must be part of to be logged in as the administrator Users must have the member or uniquemember attri...

Page 181: ...enied IP address lists Table 32 IP Based Restriction Options Item Description Allow IP s Users connecting from addresses in this list are permitted to view broadcasts from the device provided their IP address is not in the Deny IP s list To allow all except IP addresses in the deny list if any leave the field blank You can use the Allow list by itself or in conjunction with the Deny IP s list as a...

Page 182: ...hyphen Optional spaces improve readability 4 Click Apply Restrict viewer access to watch streams on a channel by their IP address 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channels menu select a channel and click Streaming The channel s streaming configuration page opens 3 From the Stream access control drop down select Use these Settings to enable local passwor...

Page 183: ...e system you can specify the range of boardroom IP addresses rather than needing to type in each individual address The allow list looks as follows Allow 192 168 1 200 192 168 1 250 Note that we could have specified two of the IP addresses in the previous example as a range Allow list with a range of IP addresses and one or more specific IP addresses Putting the first two examples together we want...

Page 184: ...use the list of known IP addresses to list specific denied IP addresses All other addresses are allowed access to the broadcast For example imagine your system is accessible on your local area network LAN and you want to allow any computer on the LAN can access the stream except your publicly accessible boardroom with IP address 192 168 1 211 You can use the following deny list leave the allow lis...

Page 185: ...described above we need to allow all the computers in the local subnet then deny specific sub ranges including two groups of boardroom computers ensuring the cafeteria computer s IP address is not in the deny list Allow 192 168 1 1 192 168 1 250 Deny 192 168 1 200 192 168 1 221 192 168 1 223 192 168 1 250 192 168 1 50 192 168 1 51 192 168 1 75 174 ...

Page 186: ... using the touch screen l Export and import configuration presets l Update a configuration preset l Delete a configuration preset About configuration presets Configuration presets are groups of settings that get applied to the system leaving other important settings intact They make it easy to manage multiple Pearl Mini setups in shared spaces like a studio and ensures a consistent setup each time...

Page 187: ...gs They affect only the settings groups included in the preset All other settings are unaffected Read the Configuration preset considerations section carefully to understand caveats around using configuration presets Example of presets in action You could upload custom background images to Pearl Mini in advance of a conference and create custom channel configuration presets for several different k...

Page 188: ... only affects channels and their configuration Session 1 preset Session 1 presenter data and background image plus the conference IP address Session 2 preset Session 2 presenter data and background image plus the conference IP address After applying a configuration preset recorded files from the previous session remain present on the system If AFU is configured the recorded files continue to uploa...

Page 189: ...pplying a configuration preset does not clear the settings from groups that aren t a part of the preset which means user information is not private l Media and recorded files can be deleted affecting more than just the currently applied configuration preset Users can erase uploaded media or recordings that belong to other users Locking out the touch screen on Pearl 2 and Pearl Mini The touch scree...

Page 190: ...tates You can set up multi track recorders on Pearl 2 and Pearl Mini For information on recorders see Recorders The channels configuration group includes recording and streaming states for channels or recorders on Pearl 2 and Pearl Mini This means that if a channel is streaming or a channel or recorder is recording at the time you create a configuration preset the channel will immediately start re...

Page 191: ...preset that has channels with index 1 and 2 only you ll notice those channels each still have the same 5 recording files Channel with index 3 is no longer present but the files are not lost Overwritten channel files are still available To access and download delete these recorded files enter the following into the address bar http deviceIP admin channelN archive or http deviceIP admin recorderN ar...

Page 192: ... Orphaned Kaltura resource registrations and duplicate resources Returning the Pearl device to the factory defaults using the factory default configuration preset or performing a factory reset does not delete the registered resource instance in Kaltura CMS In that case you can reregister your Pearl device using the same resource name and take over for the resource instance that is still registered...

Page 193: ...figuration settings including no signal images except EDID settings which are in their own group EDID EDID settings for sources Applying configuration presets with this group automatically applies the included EDIDs This process can take a while Channel s All channel configuration data and current recording state all layouts images used in layouts streaming state all recording configuration data a...

Page 194: ...h resets most of the settings in each of the main configuration groups Applying the factory default configuration preset is similar to a factory reset but a Factory reset is more invasive This table describes the differences Table 36 Factory default configuration preset vs a factory reset Item Factory default configuration preset Factory reset function Deletes all created channels ü ü Deletes all ...

Page 195: ...tion preset to the Pearl device you can l Apply a configuration preset using the Admin panel l Pearl 2 and Pearl Mini Apply a configuration preset using the touch screen A reboot is required to apply the factory default configuration preset To perform a factory reset see Perform a factory reset Operators who are assigned certain administrative level privileges can apply the Factory default configu...

Page 196: ...contain or symbols l If you try to save a configuration preset but one or more of the related image files is missing an error message is displayed You ll be unable to save the preset until the missing files are restored or the layouts referencing the missing files are modified to remove the bad references l If you try to save a configuration preset but there isn t enough space an error message is ...

Page 197: ...may apply multiple presets one after another If you apply two or more configuration presets that include a particular configuration group the settings for that group from the last applied preset are the active settings In short last in wins Apply a configuration preset using the Admin panel 1 Log in to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click Main...

Page 198: ...tings screen If the control icons aren t showing tap anywhere on the touch screen 2 Tap Configuration Presets A list of all the saved presets appears The configuration preset to reset the Pearl device to the Factory defaults is always listed first 3 Use the arrows at the bottom of the page to navigate through the list and tap the name of the preset you want to apply 4 Click OK when prompted to app...

Page 199: ...other Pearl Mini or save the configuration preset as a backup of your current configuration Either way it s a simple two step process to download the preset from one system and upload it to another Before you begin l Read Configuration preset considerations l Configuration presets are not cross compatible between different Pearl models or between Pearl devices and Unify projects l You cannot downl...

Page 200: ...file and select the file you want to upload with the extension preset then click OK 4 Click Import 5 If your system already has a configuration preset with the same name as the one you re loading a warning is shown Click OK to overwrite the existing preset or Cancel to cancel the upload What s next After you upload a configuration preset file you must apply the configuration preset to Pearl Mini T...

Page 201: ...ration preset using the Admin panel 1 Log in to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu select Maintenance The maintenance page opens 3 Click Delete beside the configuration preset that you want to delete and then click OK when prompted Pearl devices can delete all configuration presets at once by doing a factory reset You cannot delete the Factory def...

Page 202: ... have different audio sources configured To adjust the volume tap the headphones icon using the touch screen See Monitoring audio for details A VU meter on the touch screen shows the audio levels for the channel The value is displayed in dBFS decibels relative to full scale Colored bars represent the audio level Table 37 Audio VU meter levels Color Decibel range Red 0 to 9 dBFS Yellow 9 to 18 dBFS...

Page 203: ...stopped Streaming has an error and recording is stopped Streaming is stopped and recording is started Streaming is started and recording is started Streaming has an error and recording is started Streaming is disabled and recording is started TIP You stop and start recording from the individual channel view Audio VU meter Each channel has an audio VU meter that uses quasi peak ballistics with samp...

Page 204: ... indicator appears in the top left corner no dot Streaming is disabled Gray means streaming is stopped Flashing blue means streaming is in progress Streaming has an error Streaming timer The streaming timer shows the length of time that streaming has been in progress Recording status Recording indicator appears in the top right corner no dot Recording is disabled Gray means recording is stopped Fl...

Page 205: ...d lower To monitor a different channel tap the right or left arrows on the channel view to see the next or previous channel If the touch screen controls aren t showing tap anywhere on the touch screen to make them reappear To get back to the grid view tap the grid icon View system information using the touch screen Find the serial number check the installed firmware version of your Pearl Mini and ...

Page 206: ...on l IP Address l MAC Address Device Status l System date l System time l Uptime l CPU load and Temperature Celsius Storage Information when available l Disk space available l Pictogram of available disk space Open the System Status screen 1 Tap the gear icon If the control icons aren t showing tap anywhere on the touch screen 2 Tap System Status to see the System Status page 195 ...

Page 207: ...he operating temperature Celsius and CPU load 4 Tap Back to return to the System Settings screen or the Home icon to return to the channel view If the system settings control icon won t appear when you tap the touch screen it may be disabled See Configure the touch screen to enable system information 196 ...

Page 208: ...Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click Info The system information page opens The Bitrate Actual bitrate values show the total of the video bitrate plus audio bitrate View device information using the touch screen View Pearl Mini s device name location and description from the System Status screen using the touch screen To view the devi...

Page 209: ... the Home icon to return to the channel view If the system settings control icon won t appear when you tap the touch screen it may be disabled See Configure the touch screen to enable system information View network status Get useful status information about Pearl Mini network connection from the Network configuration page using the Admin panel including l Current IP address l Hostname l Rated Eth...

Page 210: ...the Configuration menu click Network The Network configuration page opens View 802 1x network connection status View the 802 1x network connection status in the following locations l the Connectivity status diagnostic in the Admin panel l the touch screen on Pearl 2 and Pearl Mini when you select Network Connectivity Status The status can display as either passed failed or disabled The status can ...

Page 211: ...ion You can see information about the status of a channel on Pearl Mini from the channel s status page using the Admin panel including l The status and uptime of encoder services l Stream information and URLs l Channel preview l Active network connections More encoder information can be found on the Info page from the Configuration menu see View system information using the Admin panel View the st...

Page 212: ...d multicast stream information displays under Connections View the video output port status The current status of the video output port and attached video display appears at the top of the video output port configuration page You can view the status using the Admin panel 201 ...

Page 213: ...s no display connected to the video output port or the connected display is not powered on or not functioning Source is currently unavailable The video output port is configured to display a source that no longer exists Change the source see Select the video output source using the device screen Starting The video output port is configuring the display and will shortly output the first frame Runni...

Page 214: ...ext scheduled file transfer is shown If the Pearl device is configured to allow copying recordings to a connected USB drive instead of AFU the USB drive status displays If AFU is not enabled the screen displays AFU File upload is disabled The Admin panel displays a history of uploaded files which persists until the list is manually cleared You can also restart the Pearl device to clear the list Yo...

Page 215: ...tomatic File Upload If there are files to be uploaded they appear in the queue View file transfer status using the Pearl 2 and Pearl Mini touch screen 1 Tap the gear icon If the control icons aren t showing tap anywhere on the touch screen If the gear icon is not visible on the touch screen tap the screen once to activate the control buttons If the system settings button is still not visible it is...

Page 216: ...isplay the AFU Status page To close the system information screen tap Back in the upper left corner of the screen to return to the System Settings view Tap the Home icon to return to the channel view View scheduled CMS events and history Using the Admin panel select the Events menu to see up to 90 days of upcoming scheduled events and up to 90 days of ongoing and completed events for Pearl Mini Cl...

Page 217: ... and zone settings of Pearl Mini are out of synchronization with Kaltura s scheduling server an error appears on the Events page when you refresh the schedule Configure the time settings on Pearl Mini to match the time and zone of Kaltura s scheduling server see Configure date and time From the touch screen on Pearl Mini you can tap the Scheduled events icon at any time to display the Events scree...

Page 218: ...en displays automatically on the touch screen of Pearl Mini about five minutes before a scheduled event starts For events with more channels than can be previewed at the same time on the touch screen an arrow appears so you can scroll through a carousel of channel previews 207 ...

Page 219: ...ing and recording This section covers how to create channels and add custom layouts so that you can capture stream and record exactly what you want how you want Whether that s a simple channel with a single video and audio source or channels that have multiple video and audio sources and custom layouts like picture in picture Topics include l What is a channel l Channel layout examples l Channel c...

Page 220: ... have the related HDMI port selected by default As soon as you connect your video source to the port it appears automatically in the channel s custom layout Changing the channel s frame rate or deleting the channel will change the frame rate used at the output port for that video input Deleting the channel forces the video output port to use the original frame rate of the video input source Channe...

Page 221: ...t where you want it to appear on screen All One source with a text overlay in the bottom right corner To get this look Using the custom layout editor add one video source to the layout select keep aspect ratio and stretch to fill the entire layout area Then add a text overlay to the layout and drag it where you want it to appear on screen All One video source a slideshow presentation in this case ...

Page 222: ...Upload your background and logo images you can do this from the Media page or the Layouts page for the channel Using the custom layout editor add the background image to the layout and stretch it to fill the entire layout area Then add your two video sources to the layout adjusting their size and position as needed Lastly add the logo to the layout and move it in to position For the second video s...

Page 223: ...ideo source in a 16x9 frame with a green background matte To get this look From the Encoding page for the channel make sure that the 16x9 frame size is selected Then using the custom layout editor select a background color Add a video source to the layout and stretch to the full height of the screen leaving the background matte visible Pearl 2 and Pearl Mini One 4x3 video source and a cropped 16x9...

Page 224: ...the custom layout editor you can switch live between the layouts Live switching on Pearl 2 and Pearl Mini If you re planning to do live switching with your channel we recommend you set the frame size to a fixed size instead of using the default setting The default setting automatically sets the channel frame size to match the frame size of the video source Changing the frame size to a fixed value ...

Page 225: ...tor page This happens because the channel s encoding page has Use current signal resolution as frame size selected by default If you want to change the aspect ratio for your channel see Configure encoding For optimal performance Pearl Mini comes pre configured with two full HD channels at 30 fps HDMI A and HDMI B You may find it easier to reconfigure those existing channels instead of deleting and...

Page 226: ...6 9 workspace appears in the layout area 3 Click Add new item and select Video Source 4 From the Source settings select a video source in the Source drop down For best results Keep aspect ratio when scaling should be checked under Source settings The selected video source appears in the layout area 5 Click and drag the red and white handles on the corners of the source to re size it in the layout ...

Page 227: ...uration Add video sources or a channel as a source Pearl 2 and Pearl Mini You can add one or multiple video sources to any of the layouts for your channel using the custom layout editor You can even add the output from another channel as a video input source When you add a channel as a video source in another channel whatever is displaying live in that channel also displays in the other channel Th...

Page 228: ...layouts happen to have different video sources with different resolutions For more information see Configure encoding Add a video source using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channel s menu select the channel and click Layouts The custom layout editor opens 3 Pearl 2 and Pearl Mini In the Layouts list that appears at the top of the page...

Page 229: ... you Save the layout The preview can also appear to have no signal if the RTSP source is not currently sending content 7 Click and drag the red and white handles on the corners of the source to re size it in the layout editor area Alternatively enter a value in the fields along the side and bottom of the layout editing area to resize the selected item 218 ...

Page 230: ...drag to move the item Click and drag the round red and white handles to resize an image or video source for text overlays just use the padding settings Using this method you can make quick changes that are in increments of approximately 5 of the width or height of your layout area For more refined movements press the Ctrl key on your keyboard while dragging the item with the mouse Using the keyboa...

Page 231: ...rresponding audio source is automatically added to the list of audio sources for your channels even if there is no audio in the stream l The XLR B audio inputs and the RCA audio inputs are linked within Pearl 2 The XLR L R audio inputs and the RCA L R audio inputs are linked within Pearl Nano If you use both at the same time their audio is mixed If the two audio sources share the same audio signal...

Page 232: ...crophones passive and active electret microphones professional line level audio mixers and consumer line level sources like mobile phones and audio players For details about the different audio ports and if audio gain is recommended when connecting different types of audio devices see Pearl Mini AV inputs andSelecting an audio source for Pearl Mini Add an audio source to a layout using the Admin p...

Page 233: ...ou can duplicate any channel you ve created All settings in the channel you duplicate are recreated Duplicate a channel using the Admin panel 1 Log in to the Admin panel as admin see Connect to the Admin panel 2 From the Admin panel scroll to the Channels menu option 3 From the Channels menu click Status The Status page opens 4 Click Duplicate this channel The duplicate channel is created and assi...

Page 234: ...ging you should assign the channel a custom name using the Admin panel International characters You can include certain international characters in channel names For a complete list see International character support Do not include any special currency mathematical symbols and other special characters such as slashes or spaces in the channel name Pearl Mini replaces special characters with an und...

Page 235: ...ini and how that affects deleting channels when configuration presets are used see Configuration preset considerations Delete a channel using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channel menu select a channel and click Status The Status page for the channel opens 3 Click Delete this channel and click OK when prompted to delete the channel or...

Page 236: ... Connect to the Admin panel 2 From the Configuration menu select Info The information window opens Then click View to open a preview window of the channel Preview a channel from the Status page using the Admin panel You can use the Admin panel to open a preview link for a channel from the Status page The Live broadcast preview can be viewed using web browsers that support HTML5 or Flash You can al...

Page 237: ...ur Pearl device where ip address is the IP address of the Pearl device To find the IP address of your system see View system information using the Admin panel or View system information using the touch screen http ip address preview cgi channels For example http 172 1 1 10 preview cgi channels To preview a single channel you can enter the following URL http ip address preview cgi channel X where i...

Page 238: ...tadata descriptions The whole metadata string is refused if any special currency or mathematical symbol appears in the description You must remove the offending characters before Pearl Mini will accept the description Add or remove channel meta data using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channel s menu select the channel and click Metada...

Page 239: ...nd recording video however you get lower quality images and it requires a large amount of bandwidth Motion JPEG does not support audio Table 42 Supported audio codecs and bitrate guidance Value Description AAC AAC is comparable to MP3 and may even provide better sound quality at a similar sample bitrate Supported sampling bitrate values are 16 22 44 and 48K kHz Setting the channel bitrate to match...

Page 240: ...ital telephone systems Setting the level to match the audio source s level provides the best sound quality and avoids audio resampling Most digital signals HDMI or SDI sources use 48 kHz audio For analog signals 44 kHz provides a good quality audio sample Format compatibility Not all streaming and recording protocols support all combinations of video and audio codecs The following table lists any ...

Page 241: ... encoding Hardware encoding is the default setting on Pearl Mini or Pearl 2 and is the recommended encoding l Video encoding profile This can be set to High Main or Baseline l Frame size The resolution applied to the channel when you stream record or output video to a confidence monitor This can be set to automatically match the input video s resolution or set to a fixed resolution l Key frame int...

Page 242: ...or that video input If the video source appears in multiple layouts in different channels the one with the highest frame rate set in the encoding settings is used l The larger the channel s frame size the more bandwidth is needed for streaming and the recorded files are bigger Instead of using the same frame size as the original video source you can configure a smaller frame size for the channel a...

Page 243: ...r video quality A good rule of thumb is to keep the interval between 2 to 3 seconds and decrease the key frame interval as the motion increases l Try different settings and note changes in the video quality If your video quality is poor and jittery you may need to decrease the interval between key frames If you have unlimited bandwidth and system resources you can choose an option to stream key fr...

Page 244: ...a Video encoding preset and a Video encoding profile l Pearl 2 and Pearl Mini If Motion JPEG is selected click Page refresh time and enter a time in seconds Item Options Video encoding preset Hardware Accelerated This is the default H 264 encoding preset Choose this setting for best performance Software This matches the default from previous generations of Epiphan products Only select this if you ...

Page 245: ...nce video smoothness and processing power 6 Change the Bitrate You can increase or decrease image quality by increasing or decreasing the target Bitrate value Video with a high level of motion and high resolution such as a sporting event requires a high bitrate 7 Click Apply Configure audio encoding If your channel includes audio sources in any of the layouts then AAC 48 kHz is set as the default ...

Page 246: ... 44 kHz provides higher sampling Flash FLV doesn t support 48 kHz MP3 audio When selecting this value you ll need to use a media player to preview your channel PCM Pulse Code Modulation PCM is a standard for digital audio in computer and other devices such as digital telephone systems Most digital signals HDMI or SDI sources use 48 kHz audio Matching the encoded level with the source level provide...

Page 247: ...that when you listen to the streamed or recorded audio the same blended sound comes through both the left and right channels If you have only one mono analog input use the left jack and select mono encoding to have the same sound come from both the left and right channels If stereo sound is chosen the sound will only come through on the left channel Pearl Mini XLR B RCA 6 From the Audio bitrate dr...

Page 248: ... you need to do now is configure each channel for the encoding settings you want Follow these steps 1 Login to the Admin panel as admin see Connect to the Admin panel 2 Create Channel 1 with your video and audio inputs Add all your live switching layouts 3 Set the encoding and streaming settings for channel 1 4 Create Channel 2 for your recording with just one layout and add Channel 1 as the video...

Page 249: ...resting and dynamic presentation Each layout you add to your channel adds overhead to Pearl 2 and Pearl Mini and more complex layouts consume more of the system s resources So it s a good idea to delete any layouts you re not using About the custom layout editor The custom layout editor gives you full control of the size and position of images video sources and text overlays Access the custom layo...

Page 250: ...o and edit video sources The main layout area has the same frame size and aspect ratio as the encoding setting of the channel As you add items to the layout they appear in the layout editing area The currently selected item is presented in full color Unselected items appear transparent To change the settings for an item click an item in the item list that appears below the layout editing area The ...

Page 251: ...positioning values with percents l Using the manual positioning values with pixels Using the mouse Click and drag to move the item Click and drag the round red and white handles to resize an image or video source for text overlays just use the padding settings Using this method you can make quick changes that are in increments of approximately 5 of the width or height of your layout area For more ...

Page 252: ...nels You can have multiple audio sources in a layout The audio sources are mixed together at the same volume level as one another If multiple audio sources in a layout have common audio signals the common signals are added together which amplifies the volume of the common signals in comparison to the rest of the audio that s coming from your sources For example if you connect two microphones that ...

Page 253: ...ur value i e 200px A layout item s total pixel dimensions are a reflection of your channel s frame size as configured in your encoding settings see Configure encoding Unchecked boxes are grayed out in color and are not directly editable but dynamically change their values to reflect a 100 total of either the horizontal or vertical axis depending on values entered in adjacent adjustment boxes See t...

Page 254: ...00px to the right 3 If using percents this value is the item s percentage of total width on the layout s horizontal axis for example the item takes up 60 of the layout s width represented by a thin red bar above the percent box If using pixels this value is the item s width in pixels with a maximum pixel width for example frame size identified in your channel s encoding settingsConfigure encoding ...

Page 255: ...ettings Configure encoding 7 The percentage of blank space or number of pixels from the top downward on the layout s vertical axis for example the item is displaced 10 or 200px from the top down Resize layout items The easiest way to resize a layout item is to use the center adjustment boxes annotated as 3 and 6 in the image above on each of the horizontal and vertical axes to set your item s widt...

Page 256: ...ts are used by default in the layout editor even if pixels are used in adjacent boxes Combined with the 50 960px width of the image these two 25 480px values total 100 1920px of the layout s horizontal axis If you instead decide to enable the left and right percent boxes and change their values to 30 each instead of the current 25 then the image s width shrinks from 50 960px to 40 750px to accommo...

Page 257: ...ox to shift your layout item For example using percents to move a layout item with a 60 width as far to the right of the layout area as possible you would need to enter 40 into the left percent box to push the item to the right The layout item originally takes up 60 of the layout width so this added 40 shift pushes the item as far to the right as possible I e 100 of the horizontal axis The right a...

Page 258: ...m the top down or enter 27 into the bottom percent box to specify a 27 margin from the bottom up added to the item s 70 height this leaves a 3 margin above your layout item You can manipulate elements to get the custom look that you want using percents pixels your keyboard or any combination Here s an example of using pixels and percents to created a custom layout with two video sources and a back...

Page 259: ...a black background matte appears Configure a custom layout for a channel If you want to do live switching on your channel for a more dynamic video presentation then you need to add different layouts that you can switch between We recommend that you rename your channel and layouts to something more intuitive rather than using the default names see Rename a channel and Rename a layout Creating layou...

Page 260: ...onfigure a custom layout for a channel using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channels menu select the channel and click Layouts The custom layout editor opens 3 l Pearl 2 and Pearl Mini Select a layout from the layout list or click Add Layout to create a new layout If this is a new channel or layout the layout area is empty and you see ...

Page 261: ...shortened names for layouts Long names get truncated on the touch screen You can include certain international characters in layout names For example common character sets for Western and Central European languages Nordic languages and Russian are supported For a complete list see International character support Rename a layout using the Admin panel s custom layout editor 1 Login to the Admin pane...

Page 262: ...neric name Channel X where X is the channel index number For example SRT 1 changes to Channel 1 Changing the channel name affects system operation l If the channel is streaming the stream is stopped and restarted l If the channel s recorder is recording then recording is stopped and a new file is started If you delete all the layouts in a channel until there is only one layout left and that layout...

Page 263: ...ete The system prompts you to make sure you want to delete the layout 4 Click OK When using the switcher on Epiphan Live refresh your browser if you still see a layout that was deleted The deleted layout should disappear Duplicate a layout using the Admin panel s custom layout editor If you re planning to use live switching we strongly recommend you rename the channel rather than using the default...

Page 264: ... default black background color field The color picker opens 4 Pick a new color or type in an RGB value in the field the color is updated in the layout area 5 Click anywhere off the color picker to close the picker 6 Click Save Add an image to a layout You can add images to a layout using the custom layout editor Use images to create a background for your source to add your corporate logo or to ad...

Page 265: ...he maximum image size of 4096 2160 No warning or error message is displayed if your image is too large Add an image to a layout using the Admin panel s custom layout editor 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channel s menu select the channel and click Layout s The custom layout editor opens 3 Click Add new item and choose Picture from the drop down The pi...

Page 266: ...d new item and change their order Items that are higher up the list appear over top items that are lower down the list 8 Click Save Upload or remove an image using the Media page You can customize a channel by adding pictures as backgrounds overlays or transparent overlays Image files formats supported include PNG and JPEG The maximum supported image size is 4096 2160 No warning or error message i...

Page 267: ...n such as png2 are examples of improper file extensions Upload or remove an image using the Admin panel s Media page 1 Log in to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click Media The Media page opens 3 To upload a file click Choose File and browse to select the file to upload then click Upload 4 To remove a file click Remove beside the file name and ...

Page 268: ...inute M 40 second S 45 millisecond m 378 channel name c Camera Feed 1 If you use a non monospaced font the size of the text overlay changes as the letters numbers and the length of words change Use a monospaced font to maintain a consistent size for the text overlay assuming the total number of characters in the text string doesn t change You can include certain international characters in text ov...

Page 269: ...he custom layout editor opens 3 Click Add new item and select Text The new item is added to the layout editing area and to the top of the list of items The Text settings also appear You can change the order in which items appear on the layout editing area by re arranging the order the items appear in the list beneath Add new item Items at the top of the list appear in front and items lower down th...

Page 270: ...eview in the custom layout editor For example if you enter A B d G Live streaming channel Input A The resulting text is displayed 5 Select the Font Font size and Text color You can also change the default Line spacing in percentages For a mono spaced font use Droid Sans Mono Limitations The maximum supported text size is 500 px Padding values must not exceed the frame size Do not enter negative pa...

Page 271: ...PIs This is useful to add custom overlay text that changes throughout the course of your live stream or recorded program For example using the HTTP API you can create a system variable for the current GPS co ordinates then use a script to update the GPS co ordinates in your custom variable as the physical location in your stream changes Here s an example custom variable called gpsvar1 that has a v...

Page 272: ...nsiderations when using them see the Pearl System API Guide for details For more information about sizing and positioning elements in the custom layout editor area see About the custom layout editor Crop a video source You can crop a video source to change the size and shape of your video as it appears on screen using the custom layout editor Cropping a source gives you a lot of advantages and can...

Page 273: ...Pearl Mini User Guide Crop a video source 262 ...

Page 274: ...distance from the edge that line is drawn You can also erase the px after the number and type in to manipulate the box using percentages For more details on how these boxes work see Resize and position items using percents or pixels l To create a crop with a specific resolution choose a Size from the available list This creates a box with that exact resolution Click and drag the box to move it int...

Page 275: ...in the Pearl device and even another Pearl device Video sources are also displayed on the Epiphan Live control interface See Monitor video and audio input sources using Epiphan Live for more information Topics include l About connecting video and audio sources l Connect an SRT stream as an input l Connect an AV io video grabber l Preview a video source using the Admin Panel l Rename an input port ...

Page 276: ...s even if there is no audio See Add an audio source to a layout When a video source is connected the system automatically detects and adjusts the image capture settings every 60 seconds The interval is configurable Generally no further configuration is needed however you can fine tune some settings using the Admin panel If no video source is connected to an input port or no stream is being transmi...

Page 277: ...L syntax default credentials and audio streaming capability specific to each camera is included The URL syntax refers to the additional piece of text that needs to be included in the source URL to connect your IP camera to a Pearl device see Connect an RTSP source to learn how to connect an RTSP source like an IP camera using the Admin panel For example to connect a Sony SRG300SE camera with an IP...

Page 278: ... consistently synchronize its time with Pearl devices Supported web cameras Pearl devices support most webcams and USB audio sources such as USB microphones The following list of web cameras have been tested for compatibility with Pearl devices If your web camera doesn t appear in the list that just means your model hasn t been tested It s likely that it will work without any issues The following ...

Page 279: ...deo codec and MP3 or AAC audio formats We recommend using the hardware acceleration option for improved performance enabled by default Important considerations l If an RTSP source is connected but unused in any channel only key frames are encoded to preserve CPU resources l Pearl Mini and Pearl Nano Only one RTSP source can be used with Pearl Mini and Pearl Nano l Pearl Mini Supports connection of...

Page 280: ...HTTPS or RTSP 4 Optional Select Use hardware acceleration for improved performance default 5 Optional Rename the RTSP source see Rename an input port 6 Optional Configure a custom No signal image see Add a custom No Signal image 7 Click Apply to save your settings and connect your RTSP source After your RTSP source is connected you can view basic video and audio signal information and packet loss ...

Page 281: ...ou can add to custom layouts for switching recording and streaming l Pearl Mini and Pearl Nano One video input on Pearl Mini and Pearl Nano can be from an SRT source When adding an SRT input be sure to select the correct SRT mode For example if the SRT source stream is using rendezvous mode ensure you set the SRT input in the Admin panel to rendezvous mode If the SRT source stream is using caller ...

Page 282: ... listener modes see Set up an SRT stream using caller and listener modes l If AES encryption and a passphrase is required consult your IT administrator for this information Pearl Mini supports 128 bits 192 bits and 256 bits AES encryption Special characters are not supported in the passphrase If AES encryption and a passphrase is configured ensure this information is provided to the SRT source The...

Page 283: ...stream l Source port enter the port number for Pearl Mini to use for SRT traffic l Stream ID In the Stream ID field enter a unique name for this stream b For Listener mode enter the following l Enter the Port number for this device to use for SRT traffic See Network ports to determine available ports c For Rendezvous mode enter the following l URL of the SRT source encoder using the format srt enc...

Page 284: ...cing of SRT sources when using Pearl to Pearl or Pearl to Unify SRT sources l Use hardware acceleration This is the default H 264 encoding preset Choose this setting for best performance Pearl 2 and Pearl Mini only l Disable color range conversion Color range conversion ensures that the ingested SRT video signal is full range RGB 0 255 even if the signal was sent with limited RGB color range By de...

Page 285: ...eview an input source using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 Ensure a source is connected to the input port 3 From the Inputs menu click the source name The configuration page for the source opens A preview appears at the bottom of the page Rename an input port The input port names are used when adding your video and audio sources to channels A c...

Page 286: ...en the configuration page for an input source using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 Ensure a source is connected to the input port see About connecting video and audio sources 3 From the Inputs menu click the source name The configuration page for the source opens Video settings Value Input type Description Enable deinterlacing Pearl 2 and Pearl...

Page 287: ...ears Add a custom No Signal image By default the system displays a No Signal image when there is no video signal coming in to any of the video input ports on the Pearl device You can customize this image to display a different message to your viewers For example if a viewer logs in early or if you are experiencing delays you could indicate the start time or expected resolution time using the no si...

Page 288: ...f seconds before the No Signal image is displayed If no manual value is entered the default time to display is 5 seconds 5 Click Apply 6 Test that the No Signal image is correctly applied by disconnecting your source and previewing the channel s containing said source see Preview a channel 277 ...

Page 289: ...nclude unicast multicast SRT HLS MPEG DASH RTMP SAP UPnP and more Topics include l What is streaming l Viewing a channel s live broadcast stream l Directly sharing channel stream URLs with viewers l Suggested stream settings l Streaming a channel direct to viewers l Streaming to servers CDNs and other devices l Streaming to a media player or smart TV For instructions on how to use Pearl Mini s tou...

Page 290: ...evices can stream to a CDN or media server using any of the following streaming protocols l SRT push l HLS push l MPEG DASH push l RTMP RTMPS push l RTSP Announce A channel can support multiple streams That means you can stream a channel to multiple destinations using different streaming protocols Unicast and multicast streams are also supported l Pearl 2 and Pearl Mini start and stop streaming by...

Page 291: ...tiple destinations A Content Delivery Network CDN relies on geo diverse CDN servers to receive and disperse web content to the CDN server closest to the user The closer the server is to the user the faster the content is delivered Streaming your content through a CDN allows you to stream any time anywhere regardless of the viewing device and you don t have to worry about maintaining your own video...

Page 292: ...streaming to a CDN see Streaming to servers CDNs and other devices Multicast Streaming This delivery method relies on network equipment that supports multicasting and is usually used on high bandwidth corporate LANs and not on Internet based architectures Multicasting is what s typically used to stream video and audio to an IP TV or set top box playlist If you re streaming over a Gigabit Ethernet ...

Page 293: ...ur network all at the same time But remember the more streams you configure the more network bandwidth you need To stream to CDNs and multicast a channel at the same time the channel must have H 264 configured as the channel encoding Another option is to set up multiple channels on Pearl Mini and stream those using the Admin panel That way you can configure each channel with different encoding set...

Page 294: ...pen source streaming protocol that offers quality low latency streaming to CDNs and other SRT enabled decoders across unreliable Internet connections using User Datagram Protocol UDP transport and additional error checking Low latency SRT is particularly good for real time two way communications between a remote guest and a local on site host You can configure Pearl Mini as an SRT source encoder a...

Page 295: ...r and Listener l Rendezvous mode is the easiest to setup and usually doesn t need any intervention from your IT administrator for the SRT stream from the source to traverse the firewall to the destination The SRT source and destination devices must use the same SRT port value see Set up an SRT stream using rendezvous mode l Caller and Listener modes work together to establish the SRT connection be...

Page 296: ...on both the SRT encoder sending the stream and the SRT decoder that s receiving the stream see Set AES encryption and a passphrase for SRT Secure streaming Secure streaming is a great option for confidential content such as corporate meetings or internal employee training There are several ways to secure your live stream l Stream to a CDN or media server over the Internet using Secure Reliable Tra...

Page 297: ...e without any noticeable image degradation The following table provides suggested settings to maximize your video quality while minimizing system resource usage when streaming video content from Pearl Mini Table 51 Suggested stream settings for video Option Setting Codec Pearl 2 and Pearl Mini H 264 Video encoding preset Hardware accelerated Video encoding profile Pearl 2 and Pearl Mini High Key f...

Page 298: ...r slides Option Setting Codec Pearl 2 and Pearl Mini H 264 Video encoding preset Hardware accelerated Video encoding profile Pearl 2 and Pearl Mini High Key frame interval 2 sec Limit frame rate 30 Bitrate Pearl Mini l 1000 kbps for HD l 2000 kbps for Full HD Audio format AAC 44 KHz 287 ...

Page 299: ...f viewers because each viewer uses the full stream bandwidth and consumes resources on Pearl Mini For more information about using an HTTP stream see Share a live broadcast stream HTTP HTTPS or RTSP RTSP Viewers can copy and paste the URL of the RTSP stream into a media player and watch the stream on the local network For more information about using RTSP streaming see Share a live broadcast strea...

Page 300: ...ead of http If Pearl Mini is behind a firewall and you want to share a stream with remote viewers you need to set up port forwarding on your network Consult with your network administrator Table 54 URL options Access Method URL Format serial discovery http serial local preview cgi channel channel number https serial local preview cgi channel channel number rtsp serial local port stream sdp Where s...

Page 301: ...g the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channel s menu select the channel and click Status The Status page appears 3 Record the Live broadcast RTSP stream URL or other web streaming address This is the address you can send to viewers or use to create a link to your broadcast If you re seeing URLs with serial numbers instead of IP addresses an...

Page 302: ...u want to stream and click Streaming The Streaming configuration page opens 3 Under HTTP Live Streaming HLS check Enabled 4 Optional Set the Segment duration and Playlist size 5 Optional Check Bypass stream access control for HLS video data to allow the viewer software to read the HLS stream s video data without having to provide a viewer password or LDAP authentication as configured on Pearl Mini...

Page 303: ...ion for more information on LDAP configuration Restrict viewers for a channel using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channel s menu select the channel and click Streaming The streaming configuration page opens 3 In the Stream access control section select Use these settings from the drop down To return the channel to the global access co...

Page 304: ...cription Allow IP s Users connecting from addresses in this list are permitted to view broadcasts from the device provided their IP address is not in the Deny IP s list To allow all except IP addresses in the deny list if any leave the field blank You can use the Allow list by itself or in conjunction with the Deny IP s list as an exception to a rule in the allow list Deny IP s Users connecting fr...

Page 305: ...hyphen Optional spaces improve readability 4 Click Apply Restrict viewer access to watch streams on a channel by their IP address 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channels menu select a channel and click Streaming The channel s streaming configuration page opens 3 From the Stream access control drop down select Use these Settings to enable local passwor...

Page 306: ...e system you can specify the range of boardroom IP addresses rather than needing to type in each individual address The allow list looks as follows Allow 192 168 1 200 192 168 1 250 Note that we could have specified two of the IP addresses in the previous example as a range Allow list with a range of IP addresses and one or more specific IP addresses Putting the first two examples together we want...

Page 307: ...use the list of known IP addresses to list specific denied IP addresses All other addresses are allowed access to the broadcast For example imagine your system is accessible on your local area network LAN and you want to allow any computer on the LAN can access the stream except your publicly accessible boardroom with IP address 192 168 1 211 You can use the following deny list leave the allow lis...

Page 308: ... Admin panel to configure a specific streaming port value for the channel Ensure that each channel has unique streaming port values that are not currently assigned to any other process see Network ports By default each channel you create is assigned a unique HTTP and RTSP port number For RTSP streaming directly to users on your LAN the only information that s needed to view the broadcast is the UR...

Page 309: ... RTSP streaming this value is ignored 4 Set the RTSP Streaming port to specify which port to use when you are streaming live video via RTSP This value along with the URL is used by viewers to access the broadcast The default for channel one is 554 5 Click Apply Disable and enable direct channel streaming The channel streaming URLs are enabled by default The URLs are listed on the Status page for t...

Page 310: ... Disabling streams for viewers does disable all viewer formats including HTTP HTTPS RTSP HLS and UPnP Disable or enable the channel streaming URLs using the Admin panel 1 Log in to the Admin panel as admin see Connect to the Admin panel 2 From the Channels menu select a channel and click Streaming The streaming page opens 3 Beneath Streams for viewers uncheck Enabled to disable direct streaming of...

Page 311: ...r passwords To stream video outside your LAN using the channel s live broadcast streams you must configure port forwarding on your router Consult with your Network Administrator The live broadcast stream URLs for a channel are available from the Channel menu in the Admin panel when you select Status The audio and video codecs configured for the channel affect which live broadcast formats are liste...

Page 312: ...sing a web browser You can share a channel s live broadcast URL with viewers so they can watch your live stream using their favorite web browser Your viewers must be on the same network as Pearl Mini to watch a live broadcast using the channel s live broadcast URL If the channel you re streaming is configured with 48 kHz audio some web browsers may not work In this case we recommend viewing the ch...

Page 313: ...erator see Connect to the Admin panel 2 From the Channel s menu select the channel and click Status The Live broadcast link is listed under Stream info You can copy the Live broadcast URL and share that with your viewers 3 Alternatively open the Info page to get the live broadcast URL From the Configuration menu click Info and then click View on the far right of the channel you want to share the b...

Page 314: ...he serial number see The type of stream URL you provide to your viewers can affect their choice of media player needed to watch the stream This procedure assumes that the VLC media player is used If a viewer password is configured provide participants with the password to log in along with the URL of the stream To set a viewer password see Change user passwords Share the channel s stream URL with ...

Page 315: ...Pearl Mini User Guide View the streaming URL using a media player 4 Press Play to watch the stream in the media player window 304 ...

Page 316: ...ng see Multicast streaming For more information on video encoding configuration see Configure encoding Set up an RTMP or RTMPS push stream Real Time Messaging Protocol RTMP is this the most common way to stream to a CDN including to Facebook Live and YouTube Use Real Time Messaging Protocol Secure RTMPS on your Pearl devices to encrypt content before it s streamed over a TLS SSL connection for sec...

Page 317: ...followed by the rest of the URL for example rtmps server ip address port etc 7 Enter the Stream name which also is called a stream key by some CDNs 8 Optional Enter a User name and Password The CDN provider assigns a user name and password to authenticate the publisher Contact the CDN provider for your log in credentials Some CDNs like YouTube and Facebook Live do not require you to enter your log...

Page 318: ...o intervention is needed from your IT administrator to traverse a firewall in rendezvous mode However you can switch to SRT caller and listener modes if you experience difficulties streaming through a firewall in rendezvous mode see Set up an SRT stream using caller and listener modes To establish the SRT connection between the source and destination devices in rendezvous mode both devices must be...

Page 319: ...h Firewall A and Firewall B to Destination B which ingests the SRT stream as a video input with embedded audio All traffic received at Firewall B that s addressed to 168 112 1 1 on port 20000 passes through the firewall directly to Destination B 203 0 113 10 because of the port number 308 ...

Page 320: ...dwidth you have available Set up Pearl Mini as a streaming source in rendezvous mode using the Admin panel 1 Log in to the Admin panel as admin see Connect to the Admin panel 2 From the Channel s menu select the channel and click Streaming The Streaming configuration page opens 3 Click New stream and choose SRT push The new stream with the default name Stream 1 is created 4 Click the stream name t...

Page 321: ...Apply 13 When your ready to start streaming click Start What s next If you also need to set up Pearl Mini as an SRT destination and ingest an SRT stream from a remote source you must add the SRT stream as a input see Connect an SRT stream as an input Set up an SRT stream using caller and listener modes When setting up SRT streaming on Pearl Mini you can configure Pearl Mini as an SRT source encode...

Page 322: ...e SRT stream as a video input with embedded audio The public IP address of the Firewall NAT is 168 112 1 1 and port 2000 is the designated SRT streaming port All traffic received at 168 112 1 1 on port 2000 is granted permission to pass through the firewall and is forwarded C to Destination B s internal IP address 203 0 113 10 on port 3000 What s needed for this setup l The internal IP address of ...

Page 323: ... in to the Admin panel as admin see Connect to the Admin panel 2 From the Channel s menu select the channel and click Streaming The Streaming configuration page opens 3 Click New stream and choose SRT push The new stream with the default name Stream 1 is created 4 Click the stream name to see the stream settings 5 In the Connection mode field select if this Pearl Mini is the caller or a listener a...

Page 324: ...remote source you must add the SRT stream as a input see Connect an SRT stream as an input Adjust latency and view the SRT stream status Secure Reliable Transport SRT achieves high quality low latency streaming across unreliable Internet connections via UDP packets If packets are lost in transit to the SRT destination a request to retransmit the lost packets is sent back to Pearl Mini Using the Ad...

Page 325: ...and the stream quality will suffer Latency can be configured at the source and at the destination SRT uses the highest of the two latency values The formula to calculate latency is SRT Latency RTT Multiplier RTT where the recommended range of the RTT Multiplier is a value from 3 to 20 The following table provides guidelines for what values to use when calculating latency An RTT multiplier value le...

Page 326: ...overhead Minimum SRT latency for RTT 20 ms is 1 3 33 60 is 3 4 25 80 is 7 5 20 100 is 10 6 17 120 These values are from the SRT Deployment Guide For up to date calculations visit www srtalliance org For example if the of packet loss is 0 53 and the measured RTT is 16 506 ms the latency calculation is 49 518 3 16 506 ms or 50 ms of latency rounded up 315 ...

Page 327: ...ng The Streaming configuration page opens Then select the arrow beside the SRT stream to reveal the SRT stream statistics b To open the SRT statistics from the Inputs menu select the SRT input Then on the SRT input configuration page select the arrow beside Statistics The statistics section only appears while an SRT stream is active 3 In the Latency field enter a numerical value from 80 ms to 8000...

Page 328: ...stream using the Admin panel 1 Log in to the Admin panel as admin see Connect to the Admin panel 2 From the Channel s menu select the channel with the SRT stream to configure and click Streaming The Streaming configuration page opens 3 Click the arrowhead beside the SRT stream name to reveal the stream settings In this example the name of the SRT stream is Stream 1 4 Check Encryption and choose th...

Page 329: ... media segment to decrease latency The default segment duration is six seconds Using the Admin panel you can add advanced features like a master manifest which is an address applied to each individual media playlist in the stream You can also assign the HLS stream a user name and password If security and authentication credentials are required to stream to the ingestion server consult the ingestio...

Page 330: ...est file The master playlist also provides the bitrate resolution and codec b User agent Enter a user agent name using alphanumerical characters only if the ingestion server requires a specific value in the user agent header to allow the incoming stream from this device 11 Click Apply 12 When you re ready to start streaming this channel click Start For details on how to start and stop streaming us...

Page 331: ... configure advanced features like enabling DASH multiplex streaming You can also assign the MPEG DASH stream a user name and password The following table lists the optional advanced MPEG DASH parameters Check with the ingestion server provider to confirm if any of these parameters need to be configured Table 59 Advanced MPEG DASH parameters Item Description DASH Multiplex streams Check this parame...

Page 332: ...SH push stream using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channel s menu select the channel and click Streaming The Streaming configuration page opens 3 Click New stream and choose DASH push The new stream is created using the default name Stream 1 To see the settings click the stream name 4 In the URL field enter the URL of the destination ...

Page 333: ...channel click Start For details on how to start and stop streaming using the touch screen see Stream a channel using the touch screen To learn how to start and stop streaming using Epiphan Live see Control streaming and recording using Epiphan Live For details about using the One Touch feature to control your recording and streaming across multiple channels and recorders simultaneously with the to...

Page 334: ...a server l Select the Transport type as either UDP or TCP Consult your CDN provider to find out which transport protocols the CDN supports l The CDN User name and Password if required The CDN provider assigns a user name and password to authenticate the publisher Contact the CDN provider for your log in credentials 8 Click Apply 9 To start streaming click Start or click Start all to simultaneously...

Page 335: ...tream using an XML profile from the CDN 1 Log in to the Admin panel as admin see Connect to the Admin panel 2 From the Channels menu select the channel and click Streaming The Streaming configuration page opens 3 Click New stream and select Use profile XML 4 Select the XML file that was provided by your CDN provider then click OK The new stream is created using the default name Stream 1 and the co...

Page 336: ...piphan Live l the touch screen To learn how to use Single Touch feature to control your recording and streaming across any number of specified channels and recorders simultaneously with the touch of a button see About Single Touch streaming and recording Start and stop streaming using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channel s menu selec...

Page 337: ...iew The following shows an example Grid view The streaming LED on the front panel of Pearl Mini is solid on when streaming is in progress l A blue dot in the top right corner means the channel is currently streaming l A yellow dot with an exclamation mark means a problem with streaming occurred that requires attention For details to start and stop streaming using the touch screen see Stream a chan...

Page 338: ...signs smart TVs and other digital media players over a local network using UPnP see Stream using UPnP MPEG TS streams using RTP UDP push When you configure an MPEG TS stream using RTP UDP push you have the option to enable SAP and multicast over a local network at the same time Before configuring your channel for MPEG TS streaming ensure the following codecs are configured l Video H 264 l Audio MP...

Page 339: ... RTP UDP push 4 Enter the destination multicast IP address where the broadcast can be viewed A IPv4 multicast address range is an address between 224 0 0 0 to 239 255 255 255 Contact your System Administrator for the specific address to use 328 ...

Page 340: ...player By default the Channel number is the channel identifier When a channel number value is not specified viewers cannot select a channel from the set top box or Smart TV d Enter a name for a group of streams in the text box next to Group name Since media players simply present a list of available streams you can organize your streams into multiple folders or in cases where folders are not displ...

Page 341: ...eo H 264 l Audio MP3 or AAC if audio is configured To configure MPEG TS with UDP push and enable SAP 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Channel s menu select the channel and click Streaming The Streaming configuration page opens 3 Click New stream and select MPEG TS UDP push 4 Enter the destination multicast IP address where the broadcast can be viewed A ...

Page 342: ...alue is not specified viewers cannot select a channel from the set top box or Smart TV d Enter a name for a group of streams in the text box next to Group name Since media players simply present a list of available streams you can organize your streams into multiple folders or in cases where folders are not displayed use dot separator hierarchy to help your viewers filter out unwanted streams by c...

Page 343: ...rovide the SDP file name and location if prompted 7 Share the file with your viewers and when you re ready to start streaming select Start Set up traffic shaping If you re multicasting to set top boxes that have 10 100 Mbps interfaces on the same Gigabit Ethernet and you notice frames are dropping you can limit the bandwidth of the stream using traffic shaping to adapt for the lower bandwidth set ...

Page 344: ...set to auto and the total of the channel bitrate plus 4 Mbps exceeds 95 Mbps the maximum bandwidth limit does not exceed 95 Mbps l After enabling traffic shaping for a channel using the Admin panel you can no longer use the Pearl Mini API to clear or configure traffic shaping for that channel If you currently use the API to configure traffic shaping see the Technical Notes for your Pearl Mini mode...

Page 345: ... of available channels similar to a television menu Viewers need only click on a stream and the video is streamed to their desktop mobile or tablet To configure SAP announce go to Multicast streaming Your stream is advertised by the metadata title if one was configured otherwise the stream is identified by its channel identifier For a description of how to set the metadata refer to Add or remove c...

Page 346: ...eam you must change the SAP announcement IP address to 239 255 255 255 3 Launch a media player and play the streams a Using VLC click View and select Playlist The right hand panel indicates the playlist is empty b From the side menu click Network streams SAP The playlist is populated with all streams in your network that are SAP announcement enabled If you specified a Group Name when you configure...

Page 347: ...ast SDP file session description file directly see Viewing with Session Announcement Protocol SAP To stream video outside of your LAN use a CDN or configure port forwarding on your router Refer to your Network Administrator Network configuration is beyond the scope of this guide Stream using UPnP Using the Universal Plug and Play UPnP networking protocol Pearl Mini can be discovered and can stream...

Page 348: ...annel and recorder Streams and MPEG TS recorded files must use the supported codecs H 264 with MP3 or AAC audio Having a viewer password could prevent the ability to use UPnP Enable UPnP for the device using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click UPnP The UPnP configuration page opens 3 Enter a name in the Server name ...

Page 349: ...er If you have not already enabled UPnP for the device the message UPnP live video sharing is not enabled with this device to fix it click here appears Click to fix it click here The UPnP service will start when you click Apply 2 For a channel you are recording do the following a From the Channel s menu select the channel and click Recording The channel s recording page opens b Under Recorder Setu...

Page 350: ...d recording options The recording setup options open 3 Check Share via UPnP and click Apply You can now browse for your server from your digital media player If you have not already enabled UPnP for the device the message UPnP live video sharing is not enabled with this device to fix it click here appears Click to fix it click here The UPnP service will start when you click Apply Disable UPnP By d...

Page 351: ... Uncheck Share live video through UPnP to stop sharing live video 4 Uncheck Share recorded files through UPnP to stop sharing recorded files 5 Click Apply Viewing with UPnP Using a software or hardware media player you can browse for files or streams with Universal Plug and Play UPnP UPnP uses MPEG TS over HTTP with the H 264 codec and MP3 or AAC audio encoding or no audio You can only access live...

Page 352: ...stream and press play Recorded files Recorded files are shown in the Recorded Files folder Files are organized by the channel or recorder from which they were recorded Windows Media Player shows the recorder files side by side with the channels and other digital media players show the recorded files in a file tree format see below For information on how to stream UPnP see Stream using UPnP Change ...

Page 353: ...r name using the Admin panel 1 Log in to the Admin panel as admin see Connect to the Admin panel 3 From the Configuration menu click UPnP The UPnP configuration page opens 4 In the Server name field type a new server name Use characters A Z a z 0 9 _ 5 Click Apply 342 ...

Page 354: ...nel l Record using Single Touch control on Pearl 2 and Pearl Mini l Configure recording settings file size and type l Restart recording to a new file l Recorders l Manage recorded files l Automatic file transfers For instructions on how to use Pearl Mini s touch screen to start stop scheduled recordings and authenticate with a CMS to create unscheduled ad hoc events see CMS event controls using th...

Page 355: ...s l If recordings are selected for Automatic File Upload AFU while AFU is at maximum upload capacity or when AFU is unavailable the recordings are added to an upload queue If there is no available space left in the storage medium new recordings fail and do not overwrite recordings in the AFU queue l For information about recording to Content Management Systems CMSs like Kaltura and Panopto see CMS...

Page 356: ... file folder structure on the SD card l Ejecting the SD card while the recording is in progress may corrupt the SD card and cause loss of data Power down the Pearl device before ejecting the SD card Stop all recording before powering down the system l The maximum file size cannot be larger than a quarter of the total available space on the SD card For example the maximum file size limit for a 64 G...

Page 357: ... available space on the SD card For example the maximum file size limit for a 64 GB SD card is 16 GB A warning appears if you set a file size limit that is bigger than a quarter of the SD card capacity l If you set the file size limit and then swap in a smaller SD card you must change the file size limit to a smaller size using the Admin panel if the file size limit is bigger than the SD card l Re...

Page 358: ...rl Mini Check your inputs to ensure signals are working as expected Record using Single Touch control on Pearl 2 and Pearl Mini Single Touch recording and streaming control allows you to control your recording and streaming across any number of channels and recorders with one touch of the touch screen Channels and recorders are enabled for one touch recording by default For more information see Si...

Page 359: ...ctivate the control icons If the control icons are still not visible they are disabled see Configure the touch screen 4 From the Single Touch control screen tap Start to begin recording and tap Stop to end recording Configure recording settings file size and type Recordings are saved as MP4 files by default Each channel and recorder also has a file size limit set to 500 MB and the maximum file len...

Page 360: ...ns Time limit Specifies the length of time the system waits before the recording file is saved and a new one is started assuming the size limit has not yet been reached Values range from 5 minutes to unlimited Size limit Specifies the maximum file size a recording can reach before it is saved and a new recording is started assuming the time limit has not yet been reached l Pearl Mini and Pearl Nan...

Page 361: ...nel or recorder name is used if no prefix is given Allowed characters A Z a z 0 9 _ Avoid using spaces in recording file names Use underscores or hyphens to separate words instead Automatic file upload Select this if you want this channel or recorder to be part of any scheduled automatic uploads See Automatic file transfers for information on automatic uploads Share via UPnP Select this if you wan...

Page 362: ...t recording to a new file Recordings are automatically saved to a file and a new recording is started when l The recording reaches the configured time or size limit l The channel or recorder on Pearl 2 and Pearl Mini name is changed l Changes are made to the stream if recording and streaming the channel You can manually force a recording that s in progress to save to a file and continue recording ...

Page 363: ...Pearl Mini User Guide Restart recording to a new file 3 Select Reset to stop the current recording and start a new recording 4 Refresh the page to see the updated list of recordings 352 ...

Page 364: ...System CMS see About Kaltura recording and webcasting Topics include l Add a recorder l Select channels to record l Modify a recorder To change recording settings such as the file size limit type or to add a custom prefix to the file name see Configure recording settings file size and type You only need to create recorders for multi track recordings For single channel recordings see Record a chann...

Page 365: ...corder includes in the multi track file using the Admin panel Select the channels recorded by a recorder using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Recorders menu select a recorder The recorder configuration page opens 3 Click change next to the list of channels to record 4 Check the boxes next to the channels you want to include and click A...

Page 366: ...to include in the recorder see Select channels to record Start and stop a recorder using the Admin panel 1 Login to the Admin panel as admin or operator see Connect to the Admin panel 2 From the Recorders menu select a recorder The recorder configuration page opens 3 Click Start to begin recording and click Stop to end recording You can navigate away from the page without affecting the recording M...

Page 367: ... User Guide Modify a recorder l Pearl 2 and Pearl Mini To duplicate the recorder click Duplicate this recorder The duplicate recorder is created and assigned the next recorder number in your list of recorders 356 ...

Page 368: ...from the Channels menu l For a recorder select a recorder from the Recorders menu 3 All recordings are listed and sorted by date Files that are part of the same recording session are listed one after another Three dots appear between files of different recording sessions The file currently being recorded if applicable is shown at the top of the list It cannot be modified or downloaded until it has...

Page 369: ...ime limit and the recording is split into multiple files You can use the third party tool called ffmpeg to join the files Download ffmpeg from the Internet and join multiple recorded files 1 Download the files that you need from Pearl Mini and make sure you have the right paths and file names For example C Users JoesComputer downloads Program_A_May11_16 24 56 avi 2 Use the command ffmpeg i to spec...

Page 370: ... Users JoesComputer Desktop Concatenated_File avi 5 After completing the process you will be able to access your new file in the location you specified The file moves straight from the first video into the second without a pause You can this process to join multiple files however the more files you join the greater the chance that some audio desychronization can occur between the clips 359 ...

Page 371: ...Configure AFU to RSync server parameters l Configure AFU to CIFS server parameters l Configure AFU to SCP client parameters l Configure AFU to AWS S3 parameters l Configure AFU to WebDav server parameters l AFU to USB To manage the AFU queue and view the AFU upload logs l Add recordings to an AFU queue l Manage the AFU queue l View AFU and file transfer progress l Manage USB file transfer queue l ...

Page 372: ...dings created during later sessions do not overwrite files that were previously uploaded A new file is uploaded l If the connection is lost during the transfer the transfer automatically restarts when the connection is reestablished l If recorded files are selected for upload while the AFU is at maximum upload capacity or when the AFU is unavailable they are added to an upload queue Files and thei...

Page 373: ...k Apply What s Next After you ve enabled AFU for your channels and recorders enable AFU and configure the AFU settings for the location type i e FTP USB AWS etc Enable AFU schedule and set options After the channels and recorders you want to include in your Automatic File Upload AFU are selected you can enable AFU and schedule when and where you want the recorded files to upload To select channels...

Page 374: ...ve after upload Delete files from local storage on Pearl Mini when the upload completes Mark file as downloaded Change the color of the file in the recording list to show the files are downloaded This only applies if the files are not deleted after upload is complete Create a subfolder for each channel Save the downloaded files into a folder using the channel name or recorder name on Pearl 2 and P...

Page 375: ...check the server configuration and permissions Configure AFU to FTP server parameters You can automatically upload recordings to an FTP server when you select FTP as the AFU protocol transfer type using the Admin panel The following table describes the parameters to configure for AFU to an FTP server Table 63 FTP Automatic Upload Configuration Parameters Name Description Server address The IP addr...

Page 376: ...ration see Configure DHCP you can use the server s fully qualified domain name instead of the IP address 3 Specify the Server Port used for the target FTP server The standard port is 21 4 Enter the FTP account username in the Login field 5 Enter the FTP account password in the Password field The characters are masked with dots 6 Select Use temp file to name files with a temporary filename extensio...

Page 377: ...user Use temp file Causes files to be named with part extension on the server during active upload When the upload completes the file is renamed to the appropriate extension mov mp4 or avi Prerequisites l Channels and recorders are already added for AFU see Set channels and recorders to include in AFU l AFU is enabled and the parameters configured see Enable AFU schedule and set options Configure ...

Page 378: ... SFTP account username in the Login field 5 Enter the SFTP account password in the Password field The characters are masked with dots Alternatively you can choose to use a private key instead of a password for authentication 6 Select Use temp file to name files with a temporary filename extension part on the server until upload is complete For secure file transfer you can upload an SSH identity fo...

Page 379: ...s must be in OpenSSH format c Optional Use the Test your key field to test your uploaded key against the secure server 8 Click Apply Configure AFU to RSync server parameters You can automatically upload recordings to an RSync server when you select RSync as the AFU protocol transfer type using the Admin panel The following table describes the parameters to configure for AFU to an RSync server Tabl...

Page 380: ...ured see Enable AFU schedule and set options Configure AFU upload to an RSync server using the Admin panel 1 From the Automatic File Upload configuration page select RSync Client as the protocol transfer type 2 Specify the target Server address If your system is configured with DHCP or has a valid DNS configuration see Configure DHCP you can use the server s fully qualified domain name instead of ...

Page 381: ...ame Description Server Port The CIFS server port Leave blank to use the default port or enter the port used for your CIFS server Server address The IP address or fully qualified domain name of the CIFS server Server share The name of the shared folder on the CIFS server Domain The CIFS server s Windows domain or Work Group name Needed if the server is part of Active Directory or a Domain Controlle...

Page 382: ...omething non standard Leave this value blank to use the default port 4 Specify the Server share This is the CIFS share name or the name of the shared folder on the server If needed request this value from the network administrator 5 If the system is in a different domain than the server or if it is part of Active Directory enter the Domain name of the CIFS server 6 Specify a username for the CIFS ...

Page 383: ...on Server address The IP address or fully qualified domain name of the destination server Server port The SCP port used by the target server Standard port is 22 Login Username for the SCP server Password Password for the SCP user Prerequisites l Channels and recorders are already added for AFU see Set channels and recorders to include in AFU l AFU is enabled and the parameters configured see Enabl...

Page 384: ...ey instead of a password for authentication For secure copy you can upload an SSH identity for your Pearl Mini This key must be trusted by the destination server Details for generating the key and setting up this trust are beyond the scope of this document 6 Optional Set up SSH identity for SCP and SFTP clients If no identity is uploaded or to upload a new identity overwrites the old identity a Cl...

Page 385: ...r AWS account and is a required parameter i e GAKSOSIFDONN2EXAMPLE Secret Access Key The Secret Access Key is part of your access key for your AWS account and is a required parameter i e bHaprXUenFEMI K6MANVG cPxDfiBYEXAMPLEKEY Session Token The temporary security token provided by the AWS Security Token Service STS that allows access to your AWS account for authorized users Prerequisites l You mu...

Page 386: ...ield enter the temporary token you got from the AWS Security Token Service STS 5 Click Apply Configure AFU to WebDav server parameters You can automatically upload recordings to a WebDav server when you select WebDav as the AFU protocol transfer type using the Admin panel The following table describes the parameters to configure AFU to a WebDav server Table 69 WebDav Automatic Upload Configuration...

Page 387: ...l Channels and recorders are already added for AFU see Set channels and recorders to include in AFU l AFU is enabled and the parameters configured see Enable AFU schedule and set options Configure AFU upload to a WebDav server using the Admin panel 1 From the Automatic File Upload configuration page select WebDav Client as the protocol transfer type 2 Specify the target Server address If your syst...

Page 388: ...Mini have an additional USB port on the front The USB storage device must be formatted with one of the following file systems l FAT16 l FAT32 l XFS l EXT2 l EXT3 l EXT4 l NTFS We recommend you only connect one USB device to a Pearl device at a time Only one copy or move to USB operation is permitted at a time even though the UI may appear to let you start a second one Please wait until the first i...

Page 389: ... fix it link and click Apply The fix it link disables any other type of automatic file upload you have configured When you are done with USB uploads return to the Automatic File Upload configuration page and reconfigure your AFU settings 2 Optional Select Create a subfolder for each channel to have recordings organized by channel 3 Click Apply One time copy all recordings to USB storage device Whe...

Page 390: ...e removed after being copied to the USB drive Checking this box makes the transfer a move instead of a copy mark file as downloaded If checked the files that are downloaded are marked with a downloaded icon when viewing file lists This has no effect if remove after copying is checked ignore already downloaded files If checked files that were previously downloaded or marked as downloaded are not in...

Page 391: ... copy all recordings to USB storage device when the activity light on the USB storage device stops flashing If your USB device doesn t have activity indicators a Check the Recording list for each channel and the Recorded Files list for each recorder to verify if there are files that have yet to be copied b One time copy all recordings to USB storage device when you are satisfied all files have bee...

Page 392: ...reate subfolder for each channel If checked the transfer process creates a sub folder for each channel and recorder within the subfolder for the serial number if that option is also selected Files are copied to their respective folders File already exists Choose the action to take if a file with the same name already exists in the copy location l replace default l skip l rename Manually copy recor...

Page 393: ... to copy the files to the USB drive b Click Move Selected to external drive to move the files and delete them off of Pearl Mini In this example the first file is currently recording and cannot be downloaded 6 Follow the steps to Safely eject USB storage device when you re done View file transfer to USB device status and cancel using the Admin panel During a file transfer to an External USB drive y...

Page 394: ... insert a USB storage device into a USB port and select an External USB Drive action other than ignored i e manual copy automatic copy etc the total and free space are calculated and displayed in the Admin panel When you insert your USB storage device into an available USB port an External storage usage information tab appears at the bottom of the menus panel in the Admin panel Safely eject the US...

Page 395: ...for the USB file transfer status to display View USB file transfer status delete files in the queue or cancel file uploads using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu select External USB Drive The External USB Drive configuration page opens If there are files to be uploaded they appear in the queue 3 To remove a file from t...

Page 396: ...dmin panel 2 At the bottom of the menus panel click eject and click OK when prompted It s now safe to disconnect the USB storage device from the Pearl device Add recordings to an AFU queue You can add previously recorded files to an AFU queue using the Admin panel Before you can add a previously recorded file the channel must be enabled for AFU and at least one new recording must have been queued ...

Page 397: ...load configuration page opens 3 Click Show log of automatic file upload The log page opens If no logs are present the page is blank 4 Click the browser s back button when you are done Manage the AFU queue The Automatic File Upload AFU queue displays a list of recorded files waiting to be uploaded You can view the AFU queue and remove files from the queue using the Admin panel Automatic File Transf...

Page 398: ...min panel as admin see Connect to the Admin panel 2 From the Configuration menu click Automatic File Upload If there are files to be uploaded they appear in the queue 3 To remove a file from the AFU queue click X beside the file you want to remove 4 To remove all files that are currently waiting in the AFU queue click Empty Queue 387 ...

Page 399: ...ly integrated with Kaltura Content Management Systems CMSs for a seamless video recording and webcasting experience After it is registered it appears as a resource in Kaltura s MediaSpace and can be selected for scheduled recordings and webcasts as well as be used for unscheduled ad hoc events that you can create using the Admin panel or from Pearl 2 and Pearl Mini s touch screen Registering it as...

Page 400: ...o choose a different name and try to register Pearl Mini again If only one resource is registered with the same name you re prompted to take over the events for that other resource If you do Kaltura transfers all scheduled events from that other device over to Pearl Mini For more information see Reassign a registered resource It may take some time for Kaltura to display a newly registered resource...

Page 401: ...C_ACCESS KMC_READ_ONLY BASE_USER_SESSION_PERMISSION WIDGET_SESSION_ PERMISSION CONTENT_INGEST_BASE CONTENT_INGEST_UPLOAD CONTENT_MANAGE_ BASE cuePoint MANAGE CONTENT_MANAGE_SCHEDULE CAPTURE_DEVICE_ PERMISSION CONTENT_INGEST_REFERENCE_MODIFY disableentitlement Important considerations for user session application tokens l Pearl Mini uploads all events scheduled and ad hoc to the user account ID ass...

Page 402: ... then click Apply 4 In the Authorization method field select the authorization method and do one of the following a If you select Administrator secret enter your Kaltura Partner ID and Administrator secret that you got from Kaltura b If you select Application token enter the application Token ID and Token value Ensure the Token hash type matches the hash type set in the application token The defau...

Page 403: ...anagement Systems CMSs can change channel settings automatically After disabling CMS on Pearl Mini check your channel settings or apply a configuration preset to restore your channel to known values Important considerations l You cannot start ad hoc manual Kaltura events when CMS is disabled or when Pearl Mini has been deregistered l When CMS is disabled or Pearl Mini is deregistered existing sche...

Page 404: ... You can transfer scheduled VOD and scheduled webcasting events from one resource to another by assigning Pearl Mini the same resource name as another resource When a resource with the same name is already registered in Kaltura a warning message appears when you try to apply the new resource name to Pearl Mini l If there s only one other registered resource with that name you re prompted to choose...

Page 405: ... to change the encoder in a room but retain all the existing schedules and recordings that are associated with the encoder for that room Alternatively you can avoid having to register the replacement Pearl Mini with Kaltura If you apply a configuration preset to set up the replacement Pearl Mini with the settings from the currently registered Pearl Mini the replacement Pearl Mini assumes the ident...

Page 406: ...cording and webcasting setup Your Pearl device appears as an available resource as soon as the device is registered with Kaltura Connect multiple audio and video sources directly to the Pearl device and assign them to separate channels Each channel you configure on the Pearl device is treated as a separate video source The channel you set up on Pearl Nano is treated as a single video source For mo...

Page 407: ...usy the Kaltura CMS system is when the files upload it may take some time for the files to appear in Kaltura s media lists You can start and stop events earlier than the scheduled time using the Admin panel or the device screen Starting or stopping a scheduled VOD event before the scheduled start or stop time does not change the event in to an ad hoc event Pearl administrators can l Create ad hoc ...

Page 408: ...r the event recording of the scheduled event restarts automatically and a second set of files are created When the event ends both files automatically upload to Kaltura l If the Pearl device was unavailable on the network or powered down and misses a scheduled event the status of that event appears as Skipped on the Events page in the Admin panel l If the time and zone settings of the Pearl device...

Page 409: ...d Pearl Mini you can l Use multiple channels to get multiple views for a Kaltura event Each channel is treated as a separate video source Using the Admin panel Pearl administrators can choose channels on Pearl Mini for multiple source recordings For webcasting you can select only one channel at a time l For example if you have a main camera and a presentation laptop that you want to capture as a m...

Page 410: ...nabled select a backup stream If Auto is the only available option then no additional streams are configured for the channel Unscheduled ad hoc event details l Session title Assign a default title for ad hoc events Default variables specify the current date and time as the title using the format yyy mm dd hh mm This default title can be changed when an ad hoc event is created l Event owner Assign ...

Page 411: ...loyment l File upload schedule Select the check box to enable scheduled file uploads l Start upload Select a start time for file uploads l Stop upload Select a finish time for file uploads Click Apply when you have configured your upload settings Advanced These settings are optional they are not required for deployment l Kaltura groups Provide Kaltura admin owner privileges to members of a Kaltura...

Page 412: ... performing this task To create a channel see Select channels for Kaltura VOD events on Pearl 2 and Pearl Mini The main entry is the default view that people see when they are watching as well as the main view i e the large screen for PiP The main view VOD metadata and edits like trimning the VOD can be done later in Kaltura after the recording has uploaded Important consideration l Ensure that al...

Page 413: ...elected the channel on Pearl Mini that you want to use for your scheduled webcasting event well in advanced of the event start time The first channel on Pearl Mini is selected by default When it s time for the scheduled webcasting event to start Pearl Mini automatically sends an RTMP or RTMPS stream to the primary URL associated with that event If you ve enabled the backup stream Pearl Mini sends ...

Page 414: ...altura If Auto is the only available option then no additional streams are configured for the channel 6 Click Apply at the bottom of the page Set Kaltura ad hoc event parameters For ad hoc events you can enter the metadata to associate with the uploaded media using the Admin panel However you can modify the metadata at any time using the Kaltura Management Console KMC after the content is uploaded...

Page 415: ...e Admin panel For example if the owner account is wilson myorg com enter the suffix myorg com here so that the user only needs to enter wilson to authenticate Description The description of the uploaded media that appears in Kaltura Tags Assign tags to the uploaded media for use by Kaltura Categories Assign Kaltura categories to the uploaded media To assign a nested category to the uploaded media ...

Page 416: ...min panel as admin see Connect to the Admin panel 2 From the Configuration menu click CMS The Content management system configuration menu opens 3 Under Unscheduled ad hoc events enter the information you want associated with this ad hoc event and click Apply at the bottom of the page Set the extend Kaltura CMS event interval A button on the device screen lets users extend the length of an event t...

Page 417: ...ion menu click CMS The Content management system configuration menu opens 3 Under Advanced select the Extend event time interval from the drop down list and click Apply Change the events schedule refresh interval Using the Admin panel you can change how frequently to poll Kaltura for the latest event information to refresh the events listed on the Events page The default interval is once every 360...

Page 418: ...ary backup URL if you ve enabled the backup stream For more information see l Pearl 2 and Pearl Mini Select a channel and URLs for Kaltura webcasting events You can configure Pearl device to send an RTMPS stream instead using the Admin panel Configure Pearl device to send an RTMPS stream using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configurati...

Page 419: ...The Epiphan API key from Panopto is required for on premise versions of Panopto version 6 or earlier Contact Panopto support for assistance to install the Epiphan API key Important considerations l You create a registration key in Panopto from System Remote Recorders when you click Manage registration keys Record the key somewhere safe before closing the screen in Panopto The key cannot be retriev...

Page 420: ...ing and webcasting setup An API client ID with two URL redirects are required to enable authentication on Pearl Mini see Setup Panopto authentication for ad hoc events Disable CMS and disconnect from Panopto When you use the Admin panel to disable CMS on Pearl Mini the remote recorder disconnects from Panopto As long as Pearl Mini is still registered you can create new scheduled sessions in Panopt...

Page 421: ...sing the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click CMS The Content management system configuration menu opens 3 To disconnect Pearl Mini select none from the Choose CMS drop down and then click Apply Panopto recording and webcasting setup Pearl Mini appears as an available resource as soon as the device is registered with Pan...

Page 422: ...while files are uploading to Panopto Administrators can l Set up Panopto authentication for ad hoc events see Setup Panopto authentication for ad hoc events l Set Panopto ad hoc event parameters Set Panopto ad hoc event parameters l Change the extend event button time allotment in 5 10 and 15 minute intervals see Set the extend Panopto CMS event interval l Enable muting audio and displaying an eve...

Page 423: ...e CMS is not available l If the network connection is lost during a file upload to Panopto the transfer automatically restarts when the network connection re establishes l If Pearl Mini loses power while a scheduled event is being recorded the recording stops If Pearl Mini is powered back on before the scheduled end time for the event recording of the scheduled event restarts automatically and a s...

Page 424: ...ime as well as pause an event using either the Admin panel or the touch screen on Pearl Mini as well as create ad hoc events l Use multiple Pearl Mini channels to get multiple views for a Panopto event Each channel is treated as a separate video source Using the Admin panel Pearl Mini administrators can configure channels on Pearl Mini for multiple source recordings and separate channels for webca...

Page 425: ...unscheduled ad hoc events directly from the touch screen on Pearl Mini or using the Admin panel You can set up Pearl Mini to allow users to authenticate using their local Panopto login credentials their credentials for a third party LMS integrated with Panopto like Canvas and SAML 2 0 credentials if configured on Panopto The Pearl device uses a JavaScript web application to negotiate authenticatio...

Page 426: ...device l Third party application authentication for ad hoc events is only supported for Panopto Enable ad hoc authentication on Pearl Mini 1 Login to Panopto as an administrator 2 In the header bar click the arrow beside your user name and select User Settings The User Settings page opens 415 ...

Page 427: ...te a new API Client The Create API Client page opens b From the Create API Client page enter a unique name for the Pearl Mini API client in the Client Name field If a client already exists in Panopto with that name choose a different name c In the Client Type field select JavaScript Web Application d Pearl 2 and Pearl Mini only In the Redirect URL field enter http pearl sso and then click Create A...

Page 428: ...lient that you just created b In the Allowed Redirect URLs field enter http device_ip admin events where device_ip is the IP address of Pearl Mini If Pearl Mini is configured for https enter https instead of http c In the URL Type field select Redirect URL d Click Add URL The Admin panel URL redirect appears in the Allowed URL list 5 Login to the Admin panel as admin see Connect to the Admin panel...

Page 429: ...tup Panopto authentication for ad hoc events l Duration Assign a default duration for ad hoc events This value can be changed when an ad hoc event is created l Automatic logout Automatically logs out the ad hoc event creator when the ad hoc event ends if the touch screen was used to create the ad hoc event Pearl Mini must be connected to Panopto for this procedure to work Enter Panopto ad hoc even...

Page 430: ... Admin panel you can set the amount of time the event is extended to 5 10 or 15 minute intervals Events cannot be extended beyond the start of the next scheduled event Set the extend Panopto CMS event interval using the Admin panel 1 Log in to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click CMS The Content management system configuration menu opens 3 Und...

Page 431: ...able mute and display image on pause Enable mute and display image on pause Using the Admin panel you can set up Pearl Mini to automatically mute the audio and display an event paused image while a Panopto event is paused 420 ...

Page 432: ...e paused segments from webcasts The complete webcast recording including the time the event was paused is retained Enable mute and display image on pause using the Admin panel 1 Log in to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click CMS The Content management system configuration menu opens 3 Under Settings check Display Event paused image and mute on...

Page 433: ... alerts Disable low disk space Panopto alerts Pearl Mini sends a low disk space alert to Panopto when the amount of internal storage space on the device is low You can disable the low disk space alerts that Pearl Mini sends to Panopto using the Admin 422 ...

Page 434: ...o alerts using the Admin panel 1 Log in to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click CMS The Content management system configuration page opens 3 Under Settings uncheck Low disk space alert and click Apply at the bottom of the page to disable sending these alerts to Panopto 423 ...

Page 435: ...Pearl Mini User Guide Disable low disk space Panopto alerts 4 To enable this feature again simply check Low disk space alert and click Apply 424 ...

Page 436: ... functionality or usability and ways that you can work around these limitations l If you delete a profile that is linked to a future event Pearl will remember the profile s settings and apply them regardless of deletion Instead remove the profile from the event in YuJa before deletion l If the Pearl admin is taking a long time to load or apply YuJa settings the YuJa server may be unavailable The P...

Page 437: ...s is your organization s unique URL for YuJa It will look like this https your organization yuja com For more information on your YuJa Service Url contact your YuJa administrator l Authentication token This randomly generated series of numbers and letters is provided by YuJa In YuJa it is called an API Token Copy and paste an API Token in here For information on finding the API Token in YuJa conta...

Page 438: ...le name Enter the name for the profile l Channel configuration Select which channels will be recorded and or streamed when this profile is used for a scheduled event l Live streaming Enable or disable live streaming for this profile When live streaming is enabled for this profile the selected channel s will be live streamed when this profile is selected for a scheduled event Click Apply when you h...

Page 439: ... event is scheduled in YuJa click Refresh schedule in the Pearl Admin panel and the event will appear Alternatively wait five minutes for the Pearl device to automatically refresh and pull scheduled events from YuJa Do not restart your Pearl device during a YuJa scheduled event Accessing YuJa recordings All YuJa recordings are automatically uploaded to YuJa For more information on accessing the re...

Page 440: ...xtend YuJa CMS event interval using the Admin panel 1 Log in to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click CMS The Content management system configuration menu opens 3 Under Settings select the Extend event time interval from the drop down list and click Apply CMS recording and webcasting control Pearl Mini appears as an available resource as soon a...

Page 441: ...g the Admin panel l Create ad hoc events using the touch screen l Logout of an ad hoc session l Schedule when CMS event recordings upload l Recover channel backup recordings For important considerations before recording or webcasting to a CMS see About Kaltura recording and webcasting and About Panopto recording and webcasting Set up a CMS start screen You can use the Admin panel to set the Pearl ...

Page 442: ... digit PIN when the start screen is in locked mode a lock appears in the top right of the start screen You must enter the PIN to unlock the CMS Events start screen and access the other screens When you return to the CMS Events start screen Pearl device automatically locks itself and you must re enter the 4 digit PIN to unlock the screen To learn more about the CMS Events screen see CMS event contr...

Page 443: ... must wait until the original event s scheduled end time before creating a new event using that Pearl device l For multiple source Panopto events that are manually stopped or have ended if you use the Admin panel to delete a locally saved recording for any channel on Pearl 2 or Pearl Mini that hasn t yet uploaded to Panopto as part of the multiple source event that event remains in the In Progress...

Page 444: ...n panel you can click Refresh schedule at any time to manually update the events listed on the Events page After the event ends it may take a while for content to show up in Kaltura s media lists depending on how busy the Kaltura CMS system is at the time Stop start scheduled CMS events using the touch screen You can use Pearl 2 or Pearl Mini s touch screen to manually start scheduled events up to...

Page 445: ...r more about the different Events screens see CMS event controls using the touch screen Important information l The Pearl device must already be registered with your CMS to appear listed as a remote recorder resource in the CMS Contact your CMS administrator responsible for setting up hardware encoders for your organization if the Pearl device isn t listed as a resource or the calendar icon does n...

Page 446: ...u need to add or remove channels on the Pearl device For information about Pearl device administration and control using the Admin panel see Integration For Panopto VOD events if you manually stop a scheduled VOD event before the scheduled end time when the Pearl device doesn t have network connectivity the Pearl device uploads the completed event s recording when network connectivity resumes Howe...

Page 447: ... while the event is paused as well as in the recording in Panopto Important information l The Pearl device records and uploads the full event to Panopto or YuJa for processing After the event is uploaded the CMS platform removes the paused segments from the final recording However Panopto and YuJa do not remove paused segments from webcasts The complete webcast recording including the time the eve...

Page 448: ... you re ready to continue select Resume Extend or pause an event using the touch screen on Pearl 2 or Pearl Mini 1 From the touch screen tap the calendar icon to display the Events screen 2 Tap the button to extend the current event In this example the button adds 5 minutes each time it is tapped 3 If this is a Panopto or YuJa event you can select Pause to pause the current event When paused 437 ...

Page 449: ...nd not a subsidiary system such as an LMS Kaltura event details Table 73 Kaltura ad hoc event details Item Description Event owner The event owner will be the email connected to your Kaltura account Full name The full name associated with the Kaltura account Admin owner Select a Kaltura user group from the drop down list The groups listed here are groups that the event creator is a member of Kaltu...

Page 450: ...ssion title Enter a unique name for the ad hoc event If no name is entered a default event consisting of the current date and time is applied For example 2021 07 04 13 22 Folder Select the folder in Panopto where you want the recorded file to upload Your Panopto MyFolder is the default folder For ad hoc events the Pearl device ignores a user s presets that are set in Panopto As a result ad hoc rec...

Page 451: ...ls then click Login After you re authenticated your user name appears in the Full name field and you can enter the ad hoc event details b For Panopto Enter your Panopto CMS user name and password in the login window then click Sign in In the events details pop up your user name appears in the Full name field and you can enter the ad hoc event details If you get the login error that your account is...

Page 452: ...om of the Channel view Tapping a thumbnail takes you back to the Channel view where you can monitor a live preview of the video source and check the audio VU meters For more about the Channel view see The touchscreen channel view In this example the scheduled event Math 200 starts in about 13 minutes To create an ad hoc event tap Create event and login using your CMS login credentials If you get t...

Page 453: ...anually logout using the touch screen Tap Create event from the Events screen to return to the Logout screen Important considerations l Authentication credentials must be set up by your CMS administrator before you can login to your CMS and create ad hoc events from the touch screen on Pearl device l For Kaltura you can use your Kaltura user ID or a valid Kaltura email address to authenticate and ...

Page 454: ... the local storage available on the Pearl device l Separate back up recordings of each channel are automatically saved on Pearl device Contact your Pearl administrator for the availability of back up recordings Logout of an ad hoc session If you start an unscheduled ad hoc event from the touch screen of Pearl 2 or Pearl Mini you re automatically logged out after the ad hoc event ends If your Pearl...

Page 455: ...ent Management System CMS event ends the Pearl device uploads the associated recordings to the CMS server if a network connection to the CMS server is available Using the Admin panel you can schedule the Pearl device to upload recordings only during a specific time period Recordings made outside the upload time period are queued and only upload when the time to start uploading is reached This feat...

Page 456: ...ing uploads during the scheduled upload time period see Schedule when CMS event recordings upload Enable or disable uploading the local webcast recording using the Admin panel 1 Log in to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click CMS The Content management system configuration page opens 3 Under Settings check Upload the webcast recording and click...

Page 457: ...ore details about managing recordings see Manage recorded files Download recordings for a channel using the Admin panel 1 Login to the Admin panel as admin or operator see Connect to the Admin panel 2 From the Events menu click the arrow icon beside the event to see which channels were included for that event 3 From the Channels menu click Recording The Recordings page for that channel opens with ...

Page 458: ... one of the following l To delete a single recording click the X icon to the right of a recording and click OK when prompted l To delete multiple recordings check the check box beside the recordings you want to delete and click OK when prompted l To delete all recordings for the selected channel click Delete Selected and click OK when prompted 447 ...

Page 459: ...l Mini User Guide Recover channel backup recordings The list may not update immediately You can refresh the list by reloading the Recording page for channels or the recorder settings page for recorders 448 ...

Page 460: ...apacity and maintenance Power down and system restart You can do the following to power off Pearl device or reboot the device l Choose Reboot or Shutdown Now from the Maintenance page using the Admin panel l Power off the device using the power button Reboot the device using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click Maint...

Page 461: ...oggle switch If you power off the device using the Admin panel the power switch remains in the on state To power back on you must double press the power button 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu select Maintenance The maintenance page opens 3 Under the Maintenance section select Shutdown Now and click OK when prompted 450 ...

Page 462: ...r down and system restart Power off the device using the power button You can manually shut down Pearl Mini using the power button The power button for the Pearl Mini is located on the rear panel beside the power input jack 451 ...

Page 463: ...ion presets are the perfect way to backup your Pearl device setup so that you can reapply it later without worrying if someone changes your settings or does a factory reset You can create a configuration preset from the Configuration menu when you select Maintenance see Configuration presets 452 ...

Page 464: ...nfiguration presets all locally saved media files and recordings from Pearl Mini Consider applying a factory default configuration preset if you want to preserve your uploaded media files configuration presets and channel recordings see Configuration presets Perform a factory reset using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration men...

Page 465: ... panel You can also manually check for updates If your Pearl device has internet access Don t miss out on any feature enhancement Register your Pearl device and be eligible to download firmware updates see Register your device When Enable connection to maintenance server is checked the built in firmware update mechanism checks for updates for your specific product and hardware version automaticall...

Page 466: ...pgrade Before you begin Schedule a time to when you can update the firmware without negatively impacting viewers or automatic file upload and recording schedules It s good practice to make a backup of your current configuration before applying a firmware update so that you can revert to the previous firmware if needed see Create a configuration preset You should also clear your web browser s cache...

Page 467: ...ar your web browser s cache 7 Connect to the Admin panel and login as admin see Connect to the Admin panel 8 From the Configuration menu select Firmware Upgrade The firmware upgrade page opens Verify that the firmware version is the expected new version If in the rare occasion the firmware update fails the touch screen reports the failure Please collect system information such as the serial number...

Page 468: ...mber of your Pearl device to register The serial number appears on a sticker attached to the bottom of the device You can also see the serial number using the front screen menu when you select System Device Information The banner to register your device appears on the Firmware update page in the Admin panel If your system is registered or there are no firmware updates are available you will not se...

Page 469: ...the Epiphan maintenance server during a remote session For more information about service plans see www epiphan com supportplan To contact Epiphan support l Email support epiphan com l Online chat www epiphan com support Monday to Friday between 9am and 6 30pm EST l Call 1 877 599 6581 613 599 6581 From time to time Epiphan support may ask you for logs from your system Follow the instructions to d...

Page 470: ...t Configure remote support Remote support is enabled on Pearl Mini by default and allows the Epiphan support team to remotely access Pearl Mini to help you troubleshoot issues and reset lost admin passwords Your network must allow access to the Epiphan maintenance server which has the domain name epiphany epiphan com Pearl Mini must be able to resolve this domain name to connect to the Epiphan mai...

Page 471: ... as admin see Connect to the Admin panel 2 From the Configuration menu select Maintenance The maintenance page opens 3 Check Enable remote support to enable incoming connections from Epiphan Systems 4 Check Enable connection to maintenance server to enable outgoing links to the Epiphan maintenance server epiphany epiphan com 5 Click Apply 6 Test that Pearl Mini can access the maintenance server a ...

Page 472: ... support for your Pearl Mini using the Admin panel 1 Login to the Admin panel as admin see Connect to the Admin panel 2 From the Configuration menu click Maintenance The maintenance page opens 3 Uncheck Enable remote support to disable incoming connections from Epiphan Systems 4 Uncheck Enable connection to maintenance server to disable outgoing links to the Epiphan maintenance server epiphany epi...

Page 473: ...orage device you install To check the SD card capacity using Epiphan Live see Configure Dashboard panels It s good practice to check how much storage you have available If the amount of storage is low you can swap SD cards or remove some of the recorded files see Manage recorded files and Automatic file transfers Check the storage capacity using the Admin panel 1 Login to the Admin panel as admin ...

Page 474: ...l Mini has 2 GB of internal storage that s allocated for uploaded media like image files that you add to a channel layout You can see how much space you have for media files using the Admin panel Check media storage capacity using the Admin panel 1 Login to the Admin panel as admin or operator see Connect to the Admin panel 2 From the Configuration menu select Media The Media configuration page op...

Page 475: ...Pearl Mini User Guide Storage capacity and maintenance 464 ...

Page 476: ...nfiguration settings so that you can revert back to a good configuration if the changes you made are not desirable see Configuration presets If your problems persist there are more resources including contact information at Epiphan Support Diagnostic tools Diagnostic tools are available to help you troubleshoot your Pearl device setup and network connection You can run them from the touch screen o...

Page 477: ...ng the Admin panel Using the touch screen the diagnostic tools are accessed when you tap Settings Network and select Connectivity Status More diagnostic tools are found on the second page under Network Tools To learn how see Run diagnostic tests using the device screen The following table describes what the colored icons in the results indicate Table 75 Diagnostic test result icons Icon Descriptio...

Page 478: ...ni can resolve host names with their associated IP address using the DNS server that is configured for Pearl Mini For information about setting a DNS server IP address for Pearl Mini see Configure a static IP address Captive portal Check for connectivity issues caused by a Captive portal An okay result can indicate several conditions l No captive portal is detected and Pearl Mini can successfully ...

Page 479: ...en configuring SRT on Pearl Mini especially if Pearl Mini is behind a NAT on the network An empty result means the IP address was not reported When you run Connectivity status diagnostics using the Admin panel additional networking information about Pearl Mini is displayed l MAC address l IP address l Network mask l Default gateway l DNS servers l mDNS Run diagnostic tests using the Admin panel Us...

Page 480: ...ng issues yourself try to ping the IP address of your Pearl device or do a traceroute to a server such as 8 8 8 8 If you are unable to resolve your networking issues contact your network administrator and provide them the IP address and MAC address of your Pearl device or contact Epiphan support For more information about diagnostic tools and test results see Diagnostic tools Run diagnostics using...

Page 481: ...iagnostic tools on Pearl Mini and Pearl 2 l Ping Test if the Pearl device can reach a specified destination server on the network Not all networks support ping l Trace route Trace the route that packet traffic takes to get from the Pearl device to a specified destination server on the network Not all networks support traceroute l Bandwidth test Display the available upload and download bandwidth s...

Page 482: ... Network Tools on Pearl 2 or Pearl Mini 1 To run other diagnostic tools tap the chevron icon in the bottom right of the screen to go to the second page of network options and then tap Network Tools 2 Do one of the following a If Ping is selected enter the destination server IP address or domain name in the empty field b If Trace route is selected enter the destination server IP address or domain n...

Page 483: ...creen e If Probe is selected choose the transport protocol from the drop down menu and then enter the destination server IP address or server name along with the port in the empty field For example enter 10 100 10 1 1234 or domain example com 1234 3 Tap Start 472 ...

Page 484: ... input by following the steps in Configure encoding OR Check the touchscreen interface for audio monitoring or use the 3 5 mm headphone jack on the front panel of Pearl Mini to verify audio see About the touch screen OR Check the audio meter from the Dashboard view in Epiphan Live see Monitor video and audio input sources using Epiphan Live Captured SDI audio contains audible clicking sound or oth...

Page 485: ...present in the audio output Check the input level of the audio source to make sure it s the correct level see Selecting an audio source for Pearl Mini Modify the input gain if necessary see Adjust audio gain and delay Video playback is fine but when I play the clip in Adobe Premiere Pro the audio and video are out of sync Adobe Premiere Pro has a known issue handling video that is recorded using a...

Page 486: ... menu See Configure encoding 2 Reduce the number of actions happening simultaneously on the system i e if streaming recording and copying files consider waiting to copy files until after streaming and recording are complete 3 Enter a low negative value i e 5 in the Frame Grabber s Vertical Shift field 4 Reduce the number of channels encoding data 5 Ensure the hardware accelerated H 264 encoding pr...

Page 487: ...k the Disk Status Information to see if the system is out of storage space See Storage capacity and maintenance and Manage recorded files AFU to my CIFS server doesn t work Pearl Mini supports Automatic File Transfer AFU to CIFS servers also known as SMB or samba with samba version 1 Firmware upgrade fails Reboot the system and try again If the problem persists contact Epiphan support at support e...

Page 488: ...ows won t play MP4 fragmented video files This is a VLC issue There s noticeable latency on the video output port Disabling the audio on the video output port improves latency for the port see Disable or enable audio and output port volume Pearl Mini doesn t boot up when powered on Confirm that the power cable is connected to a working power source If Pearl Mini is still not powering up remove any...

Page 489: ...eb camera is on our list of supported models If it is not try using a supported camera and if the problem persists contact our support team Remove black bars matte from the video A channel with only one layout and only one source by default uses the aspect ratio of the video input source when the output is streamed If the input video signal doesn t match the encoded frame aspect ratio of the chann...

Page 490: ...arrower than the input resolution Borders are added to the top and bottom of the image to preserve the wider ratio of the input For example l Input signal resolution is 720 480 a 3 2 aspect ratio l encoded resolution is 1280 800 a 16 10 aspect ratio that is wider than the input resolution Borders are added to the left and right of the image to preserve the narrower ratio of the input 479 ...

Page 491: ...dmin panel and login as admin see Connect to the Admin panel 2 To determine the input port name of the video source that s used in the channel select the channel from the Channels menu and click Layouts The custom layout page opens 3 Once you have determined the name of the video input source select the input port for that video source under Inputs menu 4 Make note of the input signal resolution 5...

Page 492: ...r page opens 3 In the layouts list select the row for the layout you want 4 In the items list below the layout editing area select the video source The video source settings appear 5 Uncheck Keep aspect ratio when scaling 6 In the layout editing area click and drag to stretch the video source to fill the frame 7 Click Save Use a specific EDID for the video input port Extended display identificatio...

Page 493: ... on the Pearl device However there may be times when a connected video source uses resolutions that you do not want to use In that case you can manually upload an EDID and force the Pearl device to use a specific set of attributes for a specific HDMI input port All video sources you connect to that HDMI input port will use the EDID you ve manually assigned to the port EDID changes remain in effect...

Page 494: ...can restore the input port to use the factory default EDID Currently there is no way to tell if your input port is using a custom EDID If you are unsure restoring to factory default is the best approach Restore the default EDID using the Admin panel 1 Log in to the Admin panel as admin see Connect to the Admin panel 2 From the Inputs menu select the source you want to restore The source configurat...

Page 495: ...ing the image causes a matte black bars to appear on the sides or top and bottom of the output To remove these see Remove black bars matte from the video Unstretch the output video to preserve the video source s aspect ratio using the Admin panel 1 Connect to the Admin panel and login as admin See Connect to the Admin panel 2 From the Channels menu select a channel and click Layouts The custom lay...

Page 496: ...om a different point in time the action captured in one frame is carried over to the next frame The result is a blurred image and horizontal lines running across the video Convert an interlaced source signal to a non interlaced signal using the Admin panel 1 Log in to the Admin panel as admin see Connect to the Admin panel 3 From the Inputs menu click the source name The configuration page for the...

Page 497: ...xt channel on screen 1 to 9 Enter the channel s index number to show that channel on screen shift F Enter full screen and toggle show hide on screen items like the status bar shift G Open the Grid view shift S Open the live switcher shift E Open the Content Management System CMS events screen shift C Create a new ad hoc event shift P Open the settings shift R Start recording the channel and toggle...

Page 498: ...nto a text field and toggle a switch or check box Select and initiate a control button action when only one button appears on screen When the last text field on a screen is highlighted press Space bar to move to the next screen if available or start an action on the current screen Live switcher Left arrow Select the previous layout in the carousel and load it into the preview panel Right arrow Sel...

Page 499: ...tion accept text entered into a text field and toggle a switch or check box Select and initiate a control button action when only one button appears on screen When the last text field on a screen is highlighted press Space bar to move to the next screen if available or start an action on the current screen Esc Cancel unapplied changes on the current screen and return to the previous screen 488 ...

Page 500: ...using the Admin panel test a multicast stream using the auto traffic shaping settings If your low bandwidth network device is displaying poor video quality then manually set the limit bandwidth bitrate according to the bandwidth of your particular network device See Set up traffic shaping Affecting firmware upgrades to 4 17 l If Pearl power connection is interrupted after a recording has been stop...

Page 501: ...ts encode the channel at 5 fps or higher l Occasionally a solid black image appears when connecting an AV io HD capture card to a USB port on Pearl 2 Workaround Reconnecting the capture card resolves the issue and captures the video normally l The GoPro camera model HERO7 and some Evertz video distribution systems can suddenly stop working with Pearl Mini Workaround Reset the EDID for the Pearl Mi...

Page 502: ...red borders around the Preview and Live areas in the Channel section are offset from the video by a few pixels Workaround The offset is cosmetic and does not affect your Live stream so no workaround is required l When a HDMI output assigned to a Dashboard preview panel has its source changed the preview panel does not automatically update to reflect the change Workaround Refresh the Epiphan Live D...

Page 503: ... g a VOD Live Stream event in a recurring series Kaltura excludes that event from the recurring series and the webcast doesn t stream That s because the RMTP URLs for the modified event looses it s mandatory tokens However the recurring Kaltura event does record as scheduled and other events in the series are not affected Workarounds To regenerate the RTMP tokens for a live event go to MediaSpace ...

Page 504: ...BE ACCURATE AT TIME OF WRITING BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS LIMITATION OF LIABILITY UNDER NO CIRCUMSTANCES SHALL EPIPHAN BE LIABLE FOR ANY INCIDENTAL SPECIAL CONSEQUENTIAL EXEMPLARY OR OTHER INDIRECT DAMAGES THAT RESULT FROM THE USE OF OR THE INABILITY TO USE THIS PRODUCT OR THE INFORMATI...

Page 505: ...ment Agreement means this Epiphan Systems Inc Software License API means an application programming interface Documentation means the technical publications delivered to You with the Software relating to the installation and operation of the Software and or Hardware such as reference user installation and technical guides and release notes Epiphan means Epiphan Systems Inc Epiphan Hardware Product...

Page 506: ...de free software i e software licensed under the GNU Lesser General Public License or other free software licenses for which the applicable free software license may also require that the source code for such free software be made available to those receiving only executable versions of such free software If the source code for any free software distributed with the Software is not provided with t...

Page 507: ...R S RESELLERS OR DISTRIBUTORS NEITHER LICENSOR NOR ANY OF ITS AFFILIATES NOR ANY OF ITS OR THEIR LICENSORS SUPPLIERS SUBCONTRACTORS RESELLERS AND OR DISTRIBUTORS MAKE ANY REPRESENTATIONS OR PROVIDE ANY CONDITIONS AND OR WARRANTIES ABOUT THE SUITABILITY OF THE EPIPHAN HARDWARE PRODUCTS SOFTWARE SERVICES AND OR DOCUMENTATION NEITHER LICENSOR NOR ANY OF ITS AFFILIATES NOR ANY ITS OR THEIR LICENSORS S...

Page 508: ...or may terminate this Agreement immediately by providing You with written notice if a You are in material breach of any provision of this Agreement which breach if capable of being cured is not cured within thirty 30 days after Licensor gives You written notice thereof or b You have committed a non curable material breach of this Agreement Upon termination You shall destroy all copies of the Softw...

Page 509: ...s requiring fail safe performance such as in the operation of nuclear facilities aircraft navigation systems air traffic control or direct life support machines Licensor its licensors suppliers subcontractors resellers and distributors specifically disclaim any express or implied representations warranties and or conditions for such uses 12 U S Government End Users The Software and Documentation a...

Page 510: ...ovisions of this Agreement and such remaining provisions shall be reformed only to the extent necessary to make them enforceable under such circumstances This Agreement shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein No choice or conflict of laws rules of any jurisdiction shall apply to this Agreement You shall only be entitled to bring any action...

Page 511: ... FCC CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipme...

Page 512: ... except as stated in Epiphan s Privacy Statement or compensation to the person sending the submission The user acknowledges the originality of any submission communicated to Epiphan and accepts responsibility for its accuracy appropriateness and legality Third Parties and Links to Third Party Web Sites Mention of non Epiphan Systems Inc products or services on their website or this document site i...

Page 513: ...easonable attorneys fees incurred in connection with the arbitration in such an amount as may be determined by the arbitrator All decisions of the arbitrator shall be final and binding on both parties and enforceable in any court of competent jurisdiction Notwithstanding this application may be made to any court for a judicial acceptance of the award or order of enforcement Notwithstanding the for...

Page 514: ...ate of purchase Technical support Epiphan s products are backed by our professional support team You can reach our team several ways l Email support epiphan com l Live chat from our support site https www epiphan com support l Phone toll free at 1 877 599 6581 or call 1 613 599 6581 Gather as much information about your problem as you can before you contact us so we can help you better including l...

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