Troubleshooting
Promag 50
80
Hauser
9.2
System error messages
Serious system errors are
always
recognized by the device as "Fault message", and are shown as a
lightning flash (
$
) on the display. Fault messages immediately affect the outputs.
"
Caution!
In the event of a serious fault, a flowmeter might have to be returned to the manufacturer for repair.
The necessary procedures on
6 must be carried out before you return a flowmeter to
Hauser. Always enclose a duly completed "Declaration of Contamination" form. You will
find a master copy of this form at the back of this manual.
!
Note!
Also observe the information on
61.
No.
Error message / Type
Cause
Remedy (spare part
86)
S = System error
$
= Fault message (with an effect on the outputs)
! = Notice message (without an effect on the outputs)
No. # 0xx
Hardware error
001
S: CRITICAL FAILURE
$
: # 001
Serious device error
Replace the amplifier board.
011
S: AMP HW EEPROM
$
: # 011
Amplifier:
Defective EEPROM
Replace the amplifier board.
012
S: AMP SW EEPROM
$
: # 012
Amplifier:
Error accessing EEPROM data
The EEPROM data blocks in which an error has occurred are
displayed in the TROUBLESHOOTING function.
Press Enter to acknowledge the errors in question; default values
are automatically inserted instead of the errored parameter values.
!
Note!
The measuring device has to be restarted if an error has occurred
in a totalizer block (see error No. 111 / CHECKSUM TOTAL).
031
S: SENSOR HW DAT
$
: # 031
1.
S-DAT is not plugged into the amplifier board
correctly (or is missing).
2.
S-DAT is defective.
1.
Check whether the S-DAT is correctly plugged into the
amplifier board.
2.
Replace the S-DAT if it is defective.
Check that the new replacement DAT is compatible with the
measuring electronics.
Check the:
- Spare part set number
- Hardware revision code
3.
Replace measuring electronics boards if necessary.
4.
Plug the S-DAT into the amplifier board.
032
S: SENSOR SW DAT
$
: # 032
No. # 1xx
Software error
101
S: GAIN ERROR AMP
$
: # 101
Gain deviation compared to reference gain > 25%.
Replace the amplifier board.
111
S: CHECKSUM TOTAL
$
: # 111
Totalizer checksum error.
1.
Restart the measuring device.
2.
Replace the amplifier board if necessary.
121
S: A / C COMPATIB.
!: # 121
Due to different software versions, I/O board and
amplifier board are only partially compatible (possibly
restricted functionality).
!
Note!
– This message is only listed in the error history.
– Nothing is shown on the display.
Module with lower software version has either to be updated by
FieldCare with the required software version or the module has to
be replaced.