26534-1-0610
Page 20
With proper installation and maintenance, your new Gas Fireplace will provide years of trouble-free service. If you do experi-
HQFHDSUREOHPUHIHUWRWKH7URXEOH6KRRWLQJ*XLGHEHORZ7KLVJXLGHZLOODVVLVWDTXDOL¿HGVHUYLFHSHUVRQLQWKHGLDJQRVLVRI
problems and the corrective action to be taken.
1. Spark ignitor will not light pilot after repeated triggering
RISLH]RLJQLWRUEXWWRQ
a. Defective ignitor (no spark electrode)
—Check for spark at electrode and pilot; if no spark and
electrode wire is properly connected, replace ignitor.
b. No gas or low gas pressure.
²&KHFN UHPRWH VKXW RII YDOYHV IURP ¿UHSODFH 8VXDOO\
there is a valve near the main. There can be more than one
YDOYHEHWZHHQWKH¿UHSODFHDQGPDLQ
—Low pressure can be caused by a variety of situations
such as a bent line, too narrow diameter of pipe, or low line
pressure. Consult with plumber or gas supplier.
c. No LP in tank.
²&KHFN/3SURSDQHWDQN5H¿OOWDQN
2. Pilot will not stay lit after carefully following lighting
instructions.
a. Defective thermopile.
²&KHFN WKDW SLORW ÀDPH LPSLQJHV RQ WKHUPRSLOH &OHDQ
DQGRUDGMXVWSLORWIRUPD[LPXPÀDPHLPSLQJHPHQW
—Ensure the thermopile connections at the gas valve are
fully tight.
3. Pilot burning, no gas to burner, valve knob “ON.”
a. Wall switch, remote control or wires defective.
—Check wires for proper connections. Place jumper wires
across terminal at switch. If burner comes on, replace
defective switch. If OK, place jumper wires across switch
wires at gas valve-if burner comes on, wires are faulty or
connections are bad.
E 7KHUPRSLOHPD\QRWEHJHQHUDWLQJVXI¿FLHQWPLOOLYROWV
²,IWKHSLORWÀDPHLVQRWFORVHHQRXJKSK\VLFDOO\WRWKH
WKHUPRSLOHDGMXVWWKHSLORWÀDPH
—Be sure the wire connections from the thermopile at the
gas valve terminals are tight and the thermopile is fully
inserted into the pilot bracket.
—Check the thermopile with a millivolt meter. Take the
reading at TH-TP & TP terminals of the gas valve. The meter
should read 350 millivolts minimum, while holding the valve
knob depressed in the PILOT position, with the pilot lit, and
the switch in the OFF position. Replace the faulty thermopile
LIWKHUHDGLQJLVEHORZWKHVSHFL¿HGPLQLPXP
—With the pilot in the ON position, disconnect the thermopile
leads from the valve. Take a reading at the thermopile leads.
The reading should be 350 millivolts minimum. Replace the
thermopile if the reading is below the minimum.
c. Defective valve.
—Turn valve knob to ON. Place Remote/Off/On switch to
ON. Check with millivolt meter at thermopile terminals.
Millivolt meter should read greater than 200 millivolts. If the
reading is okay and the main burner does not ignite, replace
the gas valve.
G 3OXJJHGPDLQEXUQHURUL¿FH
²&KHFNPDLQEXUQHURUL¿FHIRUEORFNDJHDQGUHPRYH
)UHTXHQWSLORWRXWDJHSUREOHP
D 3LORWÀDPHPD\EHWRRKLJKRUWRRORZRUEORZLQJKLJK
causing pilot safety to drop out.
²&OHDQDQGDGMXVWÀDPHIRUPD[LPXPÀDPHLPSLQJHPHQWRQ
the thermocouple. Follow lighting instructions carefully.
5. The pilot and main burner extinguish while in operation.
a. No LP (Propane) in tank.
&KHFN/33URSDQHWDQN5H¿OOIXHOWDQN
b. Bad thermopile or thermocouple.
—Replace if necessary.
c. Improper vent cap installation.
—Check for proper installation and freedom from debris or
blockage.
6. (Glass) Sooting
a. Flame impingement on logs.
—Check and adjust log position. Contact Empire Comfort
Systems, Inc.
b. Debris around throat of main burner.
—Inspect the opening at the base of the main burner. It is
imperative that NO material be placed in this opening.
STANDING PILOT TROUBLESHOOTING
