49
Reference Manual
00809-0100-4022, Rev GA
Troubleshooting
September 2016
Troubleshooting
5.2.1
Service support
To expedite the return process outside of the United States, contact the nearest Emerson
™
Process Management representative.
Within the United States, call the Rosemount National Response Center using the
1-800-654-RSMT (7768) toll-free number. This center, available 24 hours a day, will assist
you with any needed information or materials.
The center will ask for product model and serial numbers, and will provide a Return Material
Authorization (RMA) number. The center will also ask for the process material to which the
product was last exposed.
Rosemount National Response Center representatives will explain the additional
information and procedures necessary to return goods exposed to hazardous substances.
Individuals who handle products exposed to a hazardous substance can avoid injury if
they are informed of and understand the hazard. If the product being returned was
exposed to a hazardous substance as defined by OSHA, a copy of the required Material
Safety Data Sheet (MSDS) for each hazardous substance identified must be included
with the returned goods.
Aotewell Ltd
www.aotewell.com
Industry Automation
HongKong|UK|China
+86-755-8660-6182