Emerson 475, User Manual

Page: 75 / 114

Troubleshooting 5-5
ERROR AND STATUS MESSAGES
General Error Messages Description
License file check failed - error code x.
Please contact service center to resolve this
problem.
Press
OK to turn off. (Where x indicates the
test that failed.)
License file check failed during power- up.
Warning: System incompatibility detected -
error code x.
Start Listen For PC and use the Easy
Upgrade Utility to resolve this, turn off your
Field Communicator and contact service
center to resolve this. (Where x is an error
code indicating what the incompatibility
detected was or related errors.) Hardware version or operating system in
your Field Communicator is not
compatible.
Installation file is corrupt - error code x.
Please call service center to resolve this
problem. Press OK to turn off. The installation is corrupt.
This Field Communicator is not licensed for
F
OUNDATION
Fieldbus.
Your 475 Field Communicator is not
licensed for F
OUNDATION
fieldbus
functionality. Contact your sales
representative for information about
adding this functionality.
The Field Communicator is not licensed for
Bluetooth communication. Your 475 Field Communicator is not
licensed and does not have the necessary
hardware for Bluetooth
communication.Contact your sales
representative for information about this
functionality.
The Field Communicator does not detect a
System Card. Please make sure your
System Card is properly installed in its slot.
Press OK to turn off. The System Card is improperly installed in
the System Card socket or the System
Card is missing. The System Card socket
is spring-loaded. Ensure that when you
insert the System Card into the socket,
you hear a click.
Also ensure the System Card has the
metal card contacts facing up when you
insert the card. See “Installing the System
Card and the Battery” on page 2-10. The
System Card may be damaged if inserted
improperly.