Emerson 475, User Manual

Page: 78 / 114

Troubleshooting 5-8
Fieldbus Error Messages Description
Connection Error - Voltage Detected on
HART connectors. Please check your
connectors. Press OK to retry connecting to
the segment. Press CANCEL to end the
Fieldbus Application. Insert the lead set connectors into the
fieldbus communication terminals on the
top of the 475. The access door shows
which protocols terminals are exposed.
Connection error - Polarity reversed on the
fieldbus segment connection. Please
reverse connectors. Press OK to recheck
polarity. The lead set connectors attached to the
475 Field Communicator need to be
reversed (rotated) and reconnected to the
475. The fieldbus terminals are polarity
sensitive.
DDP Error 1: Unable to load DD. Press OK
to return to Block List. Using the Field Communicator Easy
Upgrade Utility, check to see if this device
description is available to load into your
475 Field Communicator. If not, contact
the device manufacturer.
There has been a loss of communication
with one or more devices on the segment.
Press OK to return to the Fieldbus Live
Device List. Check connection to fieldbus devices.
The Field Communicator has been
disconnected from the segment. Press
RETRY to attempt to reconnect to the
segment. Press CANCEL to return to the
Fieldbus Application main menu. Press
EXIT to exit the Fieldbus Application. Verify that the 475 Field Communicator
lead set is still securely connected to the
FF Segment and tap
RETRY .
SM ERROR: FAILED RESPONDER
IDENTIFY There is a problem sustaining
communications with the device.
Contact 475 Field Communicator
Technical Support personnel.
FFLIB: Incompatible DD Static Description The device description (DD) does not
match the actual device.
Use the Field Communicator Easy
Upgrade Utility to see if a new DD is
available for that device. Contact 475 Field
Communicator Technical Support
personnel. See
http://www.fieldcommunicator.com.
Device Upload aborted. Press OK to return
to the Fieldbus Live Device List. Communication with a device has timed
out. This should normally not happen,
unless a host was selected. Contact 475
Field Communicator Technical Support
personnel.
Function Block Service Error: Parameter
Check The parameter value being entered is
invalid for this device. Check with the
device supplier. Make sure the value
entered is valid for that specific device
parameter.
Function Block Service Error: Exceeds
Parameter Limits The parameter value being entered is
outside the range of valid values for the
device parameter. Check with the device
supplier. Make sure the value entered is in
the correct range for that device
parameter.
Function Block Service Error: Wrong Mode
For Request The block is in the wrong mode to accept
the parameter change being requested.
See “Change Modes” on page 4-10 for
information on how to change block
modes.
SM ERROR: REMOTE ERROR INVALID
STATE An attempt to change the address of the
device serving as the LAS on the segment
is being made. Changing the device
address of the LAS is not recommended.